Program Handbook
Applied Health Information Science Program
1131C
Doon Campus
School of Health & Life Sciences and Community Services
Conestoga College
Academic Year 2015/2016
This is a companion document to the current Conestoga Student Guide
This document can be found on the program shell of eConestoga and the program specific page
online.
Revised on July 6th, 2015
Table of Contents
Program Handbook ..................................................................................................................... i
Program Handbook Guidelines ................................................................................................... v
Welcome ................................................................................................................................... vi
Top Five Expectations of You .....................................................................................................vii
1. Use MyConestoga to Connect To: ................................................................................................ vii
2. Know and Plan around Your Academic Schedule With Your Family............................................ vii
3. Be the Professional You Wish To Become - From Day One ........................................................ viii
4. Attend To Enhance Success......................................................................................................... viii
5. Take Responsibility for Your Academic Status ............................................................................ viii
Top Five Resources for You ........................................................................................................ ix
1. Your Teaching Team ...................................................................................................................... ix
2. Counselling and Services for Personal Needs ............................................................................... ix
3. Accessibility Services ...................................................................................................................... x
4. Student Study Spaces and General Supports ................................................................................. x
5. Services for Students ..................................................................................................................... xi
Letter to Students......................................................................................................................xii
1. Program Overview .................................................................................................................. 1
Program Description .......................................................................................................................... 1
Program Philosophy ........................................................................................................................... 1
Program Outcomes ............................................................................................................................ 2
Program Summary Map – 2015/2016 Intake..................................................................................... 4
Program Design for Your Cohort ........................................................................................................ 5
Pathways and Further Post-Secondary Education Opportunities ..................................................... 5
Employment Opportunities................................................................................................................ 5
2. Relationships .......................................................................................................................... 6
Communication and Contact Information ......................................................................................... 6
Faculty Commitment to Success .................................................................................................... 6
Contact Information and Availability ............................................................................................. 6
Faculty Availability .......................................................................................................................... 6
Contacting Program Staff ............................................................................................................... 6
Student E mail ................................................................................................................................. 6
Student Engagement .......................................................................................................................... 7
Being a Part of the Health Information Science Team ................................................................... 7
Student Concerns/Issues ................................................................................................................ 7
Student Representation ................................................................................................................. 8
PAC (Program Advisory Committee) .............................................................................................. 8
ii
WIHSC (Waterloo Inter-professional Healthcare Student Collaborative) ...................................... 8
Student Feedback ............................................................................................................................... 9
Key Performance Indicators ........................................................................................................... 9
Student Appraisal of Teaching........................................................................................................ 9
Class Cancellations ............................................................................................................................. 9
Class Cancellations due to Faculty Absence ................................................................................... 9
Class Cancellations Due to Inclement Weather ............................................................................. 9
Personal notifications of class cancellations ................................................................................ 10
3. Standards of Conduct and Professional Practice ................................................................... 11
Program Standards for Professional Practice .................................................................................. 11
Student Expectations .................................................................................................................... 11
Characteristics of Successful Students (and employees) ................................................................. 11
Academic Integrity and Plagiarism ................................................................................................... 13
Copyright – What Students Need to Know ...................................................................................... 14
Cumulative Copying ...................................................................................................................... 15
Safe Practice ..................................................................................................................................... 15
Student Protection Acknowledgement ............................................................................................ 16
Professional Conduct - Use of Social Media and Cell Phones .......................................................... 17
Social Media Policy ....................................................................................................................... 17
Cell Phone Policy........................................................................................................................... 18
4. Attendance and Student Success Strategies .......................................................................... 19
Attendance and Punctuality ............................................................................................................. 19
Acceptable Reasons for Absence ................................................................................................. 19
Attendance for Evaluations .............................................................................................................. 20
Notification for Absence from Evaluations .................................................................................. 20
Notification procedure ................................................................................................................. 20
Follow-up after Reporting Your Absence from an Evaluation: .................................................... 21
Religious Holidays ......................................................................................................................... 21
Documentation to Substantiate your Reported Absence ................................................................ 22
Evaluations worth less than 20% .................................................................................................. 22
Evaluations worth 20% or more ................................................................................................... 22
Use of Time between Classes ........................................................................................................... 22
Test and Examination Policies .......................................................................................................... 23
Importance of Test and Presentation Dates ................................................................................ 23
Assignment Policies .......................................................................................................................... 23
Forms ............................................................................................................................................ 23
Types of Evaluations ..................................................................................................................... 24
iii
Tips for test Preparation and Assignment Completion ................................................................ 24
Faculty Returning Tests and Assignments .................................................................................... 25
General Guidelines for Quality of Written Work.......................................................................... 25
General Guidelines for submitting written work ......................................................................... 25
5. Academic Progress through the Program .............................................................................. 26
Academic Standing ....................................................................................................................... 26
Course Add/Drop .......................................................................................................................... 26
Special Timetables/Adding Dropped or Failed Courses ............................................................... 26
Promotion Standards and Procedures ............................................................................................. 26
Promotion Standards .................................................................................................................... 26
Probation and Discontinuance from Program ............................................................................. 27
Appeal ........................................................................................................................................... 28
Supplemental Evaluations and Program Standards ......................................................................... 28
Criteria for Eligibility to write Supplemental Examinations ......................................................... 28
Regulation ..................................................................................................................................... 28
Procedure ..................................................................................................................................... 28
Program Discontinuance .................................................................................................................. 29
Program Withdrawals ...................................................................................................................... 29
Considerations .............................................................................................................................. 30
Regulation ..................................................................................................................................... 30
Readmission to the Program ............................................................................................................ 30
Considerations .............................................................................................................................. 30
Eligibility for Graduation ............................................................................................................... 31
Conestoga’s Student Protection Information .................................................................................. 32
Process for Resolution of Student Concerns .................................................................................... 32
Maintaining Student Files ................................................................................................................ 33
Additional Information for Students ................................................................................................ 35
6. Laboratory/ Work Placement Practices................................................................................. 36
Professionalism............................................................................................................................. 36
Concerns Regarding Student Safety or the Safety and Care/Service for Clients ............................. 37
Practicum Requirements .................................................................................................................. 38
Safety in the Workplace Course ....................................................................................................... 39
Student Consent Forms .................................................................................................................... 39
WSIB ................................................................................................................................................. 39
7. Student Awards .................................................................................................................... 40
Program Revision Log ............................................................................................................... 42
iv
Program Handbook Guidelines
The purpose of this handbook is to provide students with program specific details and other
important information. The material in this handbook is accurate at the date of posting, and is
applicable for the current academic year. Students will be informed of handbook changes that
occur, if any, through college email. Program handbooks are updated yearly and students must
check their program handbook for the current edition.
v
Welcome
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
The opportunity to begin, today, to become the professional you aspire to be!
The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for
the day when you will be in these real-life situations.
A unique inter-professional opportunity, given the number of different disciplines in the
school. You will learn with, about and from your future colleagues.
An opportunity to take advantage of the state of the art facilities, social and study
spaces in our Cowan Health Sciences Center, as well as other unique learning resources
such as the Motz Emergency Service Bays in the WREMS Station and the Child
Development Centre on the Doon Campus
Your goal of being viewed by employers as a “preferred graduate” is up to you; your
professors, technologists, administrative staff and College services look forward to
supporting you as you journey from day one to your graduation.
vi
Top Five Expectations of You
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)
• This is the official communication vehicle regarding your academic requirements. Check it
regularly and respond as requested.
eConestoga: (Desire to Learn)
• This is your resource for all course-based program information and course-based
communication with your faculty.
• Make eConestoga your partner in learning; this is your guide to all course activity.
Student Portal:
• Find your grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”)
• Keep track of your requirements; know that they are complete to allow you to go on your
practicum.
2. Know and Plan around Your Academic Schedule With Your
Family
Course Schedule:
• Your schedule has been planned with many people and multiple considerations in mind.
• Classes can be scheduled from 8:00 a.m. to 6:00 p.m. (note, times for practicums follow work
place schedules).
• Changes may be considered but only for extenuating reasons (Please discuss with your
Program Coordinator).
The Academic Year has critical dates: Please plan around these dates to ensure you are here when
you need to be--including the potential need to be present for the two weeks after the semester
ends if you might need to complete supplemental work to allow you to continue to the next
semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal,
are located in the Student Guide. Course changes (add/dropping) may also be made through the
Student Portal under the “My Courses” tab.
Fall 2015
Dates
Winter 2016
Dates
Fall Orientation Week
Fall Semester Classes
Start
Last Week of Semester
Intersession (no classes)
Aug 31 – Sept 4
September 8
December 14-18
Dec. 21-Jan 1/16
Winter Orientation
Winter Semester Classes
Start
Study Week
Last Week of Semester
Intersession (no classes)
January 4
January 5
February 15-19
April 18-April 22
April 25 – May 6
vii
Top Five Expectations of You
3. Be the Professional You Wish To Become - From Day One
Civility, respect, and professional behaviors will be key to the quality of your learning experience—
and a future employer's first and lasting impression.
Professional Dress & Conduct: See section three of the Handbook for professionalism expectations
for your program. The college’s Student Guide sets out Student Code of Conduct for our community
at Conestoga.
Pre-practicum Health Requirements Complete as required; without these, you will not be able to
progress to your practicum and your program completion will be in jeopardy (per your information
in the Student Portal)
Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools
that we use so freely (see section three of the Handbook)
4. Attend To Enhance Success
Please Review Attendance Expectations in See Section 4 of the Handbook: Attendance for class,
labs and practicum underpins student learning and your experience as a future professional.
Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible
for a repeated evaluation.
Request for Accommodation for Religious Holidays: Must be requested to your Program
Coordinator in the first three weeks of each semester.
5. Take Responsibility for Your Academic Status
Student Records if you have questions about your student record, academic status and or program
withdrawals, go to the Registrar’s Office and speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between
programs and educational institutions through recognized transfer pathways, articulation
agreements and course-to-course equivalences. Please refer to the Student Guide for more
information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures.
Student Affairs Polices & Procedures: May be found at the Student Affairs page.
viii
Top Five Resources for You
1. Your Teaching Team
Contact Information: Is posted in eConestoga and in your Handbook (Section two in the Handbook)
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired
resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team
(contact information in Section two of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational
goals—for such common support as stress management, anxiety, depression, transition issues,
family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly
if academic or personal problems stand in the way of your college success. To make an appointment,
visit or call Doon--Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 to 4:30. Check the
counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small 1-866-925-5454
Conestoga Security: Provides a safe and secure work and learning environment. 519-748-5220 ext.
3357. Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to
finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga
students.
Health Services: Your family doctor on campus. Check out the services that they offer on their
website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 to 4:30. Some
same day appointments may be available by walk-in. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom
and computer labs.
ix
Top Five Resources for You
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility
Services to access accommodations –EARLY in your program. Disability-related documentation will
be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities:
Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are
located throughout the campus. Contact the Adaptive Technology Lab for more information on
adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space –Enjoy seats on each of the three floors. Plugs for laptops and charging
stations are located throughout these areas.
Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18
and 1F20 and spaces designated for degree programs.
General Access Computers and printers are located in two areas:
• 1st Floor –in the student lounge area with photocopier
• 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab –2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is
open from 7:30 a.m. to 5:00 p.m. every day. Book with an Open Access Nurse Technologist.
Lockers—are available with your tuition; important to store your extra clothes and books, etc. so
that you can be at your professional best in the lab. To learn how to obtain a locker, please click
here.
Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general
assistance with college-related needs such as Email, Network accounts, connectivity & wireless
printing. Go to the Web IT Service Desk for more information.
x
Top Five Resources for You
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for
more information.
International Education Office: Check out the International Education Office for services available to
you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math,
Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through
MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to
MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards and bursaries apply
early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for
your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source
of help to look for summer jobs or future careers and gain help preparing your resume. Check out
the Co-op and Career Services site for more information.
xi
Letter to Students
Dear Applied Health Information Science Program Students,
Welcome to the Program! We recognize you have worked hard to achieve successful
admittance to this program and we are glad that you are here.
Health Information Sciences is an exciting and growing field with incredible importance to the
scientific community. At Conestoga College you will gain valuable skills and knowledge that will
prepare you to become successful contributors to this growing field. We are excited to have
you on board and look forward to working with you to achieve your goals.
This handbook has been prepared to provide further information about academic standards,
regulations, procedures and processes specific to the Applied Health Information Science
Program. Please note that general information about the College can be found in the Conestoga
College Student Guide, which applies to all students regardless of program. You will receive a
copy of this upon Registration. Please take time to familiarize yourself with the contents of this
handbook. This is the responsibility of each student. If there is anything within this guide that
you do not understand, please ask the faculty, Program Coordinator, or Program Chair for an
explanation.
Use this manual as your guide and continuous reference as you proceed through the program.
The health information sciences faculty will refer to the handbook often, but the responsibility
for knowing the program standards is ultimately yours.
We are here to help you successfully complete this program. Should you experience difficulty,
or need assistance in any area of your studies, please come and speak with us. We will do all we
can to provide you with the necessary skills and support to do your best and achieve your goal
of becoming a valued graduate of the Applied Health Information Science Program.
All the very best to you in your studies.
Sincerely,
Marlene Raasok (Executive Dean, Health & Life Sciences and Community Services),
Curt Monk (Chair, Informatics and Life Sciences),
Health Information Sciences Coordinator / Faculty
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Applied Health Information Science Program Handbook 2015-2016
1. Program Overview
Program Description
This four-year co-op Bachelor of Applied Health Information Science (BAHIS) degree program is for
individuals who want to have an impact on the health-care system at a broad conceptual and
strategic level. The health-care industry is continually challenging us with new issues and problems.
•
•
•
How can we shorten wait times in emergency rooms?
How can a patient in an isolated community get the same expert care as a patient in an
urban, state-of-the-art hospital?
How can a patient's records, currently kept with a family doctor, be available to a hospital half
way around the world when a medical emergency occurs?
Conestoga's Applied Health Information Science degree is Canada’s only four-year undergraduate
degree program to be accredited by the Canadian Health Information Management Association
(CHIMA). As a result of the accreditation, graduates of the BAHIS program will be eligible to challenge
the national certification examination and enter the field of Health Information Management (HIM)
as certified professionals.
Our BAHIS degree program provides students with the knowledge and skills in health informatics and
information management to enable them to make a difference in healthcare. As health
informaticians, graduates contribute to the quality of care that people receive by providing essential
information to both individuals receiving care and to health-care professionals. He/she also helps
to ensure the best use of health-care resources by facilitating the tracking of health-care services and
the evaluation of better ways to provide service. He/she can contribute to improving the usefulness
of new e-health software within health-care organizations.
Conestoga is one of only two post-secondary institutions offering this degree in Canada. This field
needs qualified graduates - the Canadian government indicates it could use 2,000 health
informaticians right now. Our Bachelor of Applied Health Information Science degree will put
graduates at the leading edge of technology and innovation.
Program Philosophy
Students are, “The embodiment of incredible possibilities. I see imaginatively what they might
become if they choose. I may [by teaching] invite them to activate possibilities they may not have
envisioned” (Jourard, 1971).
As faculty, we believe that students deserve to be treated with respect. As a student, it is important
that you understand that you are capable of success, and that we want to help you to succeed.
We believe that adults benefit greatly from a safe, nurturing classroom and a teacher who truly cares
about their success. Caring about student success means that teachers should acknowledge different
learning styles and interests.
We understand that you are working hard to achieve your goal of becoming a health information and
informatics professional. Because of this, we aim to engage you with material and skills that you can
immediately relate to a job, an interest, or prior knowledge. As faculty, we believe that if we are not
1
Applied Health Information Science Program Handbook 2015-2016
pointing out connections to our learners, than it will be difficult to engage and motivate our
students.
Conestoga College’s Applied Health Information Science Program incorporates the above philosophy
into our program by:
1. accommodating individual situations, as appropriate for emerging adult learners
2. encouraging and expecting students to develop behaviours necessary in the workforce and in
the profession, including: responsibility for self and one’s own actions, honesty, integrity, and
punctuality
3. designing courses and lab experiences to support students in constructing knowledge about
the field of health information and informatics in meaningful ways
4. providing a variety of learning experiences, and by using a variety of evaluation methods
5. supporting the integration of theory and practice
6. engaging students actively in their learning process
7. recognizing and appreciating the different styles and approaches to learning that an emerging
adult learner may use/exhibit (multiple intelligences)
8. building on previous successes in order to enhance confidence of the student as a learner
Program Outcomes
Successful completion of this program will enable the graduate to:
1. Manage patient care and administrative information systems that include data archiving,
retrieval, programming, report generation, and interfacing such systems with the hospitals,
community health agencies and offices of health professionals
2. Ensure the ongoing efficient operation and evolution of core computer functions and
networks in a variety of health care settings
3. Apply problem-solving skills to priorities for health information sciences in order to ensure
high quality and safety of patient care
4. Analyze, diagnose, and resolve technical issues associated with information systems in health
care organizations
5. Integrate the knowledge of the health care delivery system into functionality of health
information systems
6. Understand the following health science concepts and their importance for developing health
care information systems: health and medical terminology, anatomy and physiology,
pathology, diagnosis, prevention and treatment of diseases
7. Apply the concepts of organizational culture, human relations, and leadership to the
development and enhancement of multidisciplinary teams
8. Communicate effectively with members of a health care team
9. Apply the principles and skills of business administration and leadership
10. Apply psychosocial, economic and environmental concepts and values
2
Applied Health Information Science Program Handbook 2015-2016
11. Adhere to professional, ethical and legal codes and standards
12. Educate health care professionals in a use of health care information systems, including
wireless methods to support patient care
13. Conduct research with health professionals using theory and practice of health information
sciences to contribute to evidence based practice
14. Develop plans for lifelong learning and professional development
15. Practice health information sciences knowledge and skills through co-op work terms in health
care agencies.
3
Applied Health Information Science Program Handbook 2015-2016
Program Summary Map – 2015/2016 Intake
Program Map describes your learning journey with three important components:
1. All courses focus on you demonstrating development towards the program outcomes and
capabilities through your program journey.
2. There are themes for your learning that will inform you on the courses you will take to develop
program capabilities.
3. Each semester has a theme that creates milestones for your learning within a semester and your
journey from one semester to the next semester and ultimately to your readiness to graduate.
Year 1
Year 2
Year 3
Year 4
Fundamentals within the
following domains , Health
Informatics, Health
Information Management, ,
Information Technology,
Health science and
Business science
Enhancement of
fundamentals and
developing expertise in all
domains developing
leadership and personal
skills
Deepening of knowledge
base and expanding skill
set., to evaluate health
care performance
Competency entry
to practice
Certification
CHIMA
Information Systems I
Introduction to Data Analysis
Co-op Term
Health Informatics I
Professional Communication
(ENGL72000)
Systems Analysis &
Reengineering
Health Information
Management I
Programming Concepts II
Academic Communications
(ENGL71000)
Health Informatics Field
Studies
Biomedical Concepts I
Database Concepts II
Database Concepts I
Clinical Systems I
Information Systems II
Biomedical Concepts II
Programming Concepts I
Health Information
Management II
Solving Problems in Health
Informatics
Governance & Structures of
Health Care Systems in Canada
Group Dynamics (SOC71500)
Safety in the Workplace
(OHS1320)
Database Concepts III
Professional Communication
Biomedical concepts III
User Training & Adult
Education (LIBS7160 Adv.)
Web Applications
Development I
Research Methods &
Statistics in Health Sciences
Change
Management
Visual Design
Health Information
Management III
Web Applications
Development II
Health Informatics III
Management &
Organizational Behaviour
Health Care Quality
and Performance
Epidemiology, Population
Health & Public Health
Systems Integration
Project Management
Health Informatics II
Information
Technology Planning and
Procurement
Co-op & Career
Development
Co-op Term
Decision Support
Systems
Security, Privacy &
Confidentiality
Clinical Systems II
Breadth Elective 4
Conflict
Management
(LIBS7180-Adv.)
The Applied Health Information Science Program provides breadth and depth of applied knowledge
in the field of health-care informatics. Ethical, professional, legal, and policy implications of health
information systems technologies and health information standards are emphasized throughout the
curriculum. Principles of leadership, project management, and individual and organizational change
management are also addressed as themes throughout the program.
4
Applied Health Information Science Program Handbook 2015-2016
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
1. Log in to Student Portal
2. Click on ‘My Courses’ tab
3. Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current program
design for this academic year on the Conestoga College website. To find these courses, students need
to scroll down the page to the ‘Program Courses’.
Pathways and Further Post-Secondary Education Opportunities
Upon completion of this four year degree you are eligible to apply to graduates studies available at
universities across the country.
Conestoga pathways enable students to build on their academic achievements in order to earn a
degree or additional credential. Pathways are formed through agreements between Conestoga
programs or partner institutions. View the transfer agreement opportunities for this program.
Often applicants have earned credits from another college or university that may allow a student to
be granted advanced standing or exemption. Learn more about credit transfer opportunities at
Conestoga.
Employment Opportunities
Our graduates have been very successful at gaining employment in the field of Health care. These
graduates have been hired as applications, business, quality and clinical analysts, as well as project
managers, consultants, database developer, Web application developer, software tester, system
implementation specialist.
They are employed in varied health care settings, vendor community, acute care hospitals, public
health departments, cancer care Ontario, and Family Health teams.
“I attended University before deciding to join this exciting program at Conestoga College. I am
ecstatic with my decision to become a part of the Health Informatics Management Degree program.
It is an innovative program with a multitude of exciting job opportunities upon graduation.” Kaitlyn
Dickenson, 4th year student
"I decided to pursue Heath Informatics Management (HIM) studies because I saw it as an opportunity
to learn something significant that can revolutionize our health care system. This program offers
excellent co-op prospects and I feel that I am already contributing to health care. The world of HIM is
advancing with endless potential and now is the perfect time to join and shape the future of health
care delivery." Aleena Aftab, Graduate
"I was going to choose a career in nursing but decided to pursue Heath Informatics Management
(HIM) studies because I saw an opportunity to make a unique difference in our health care system.
This program combines academic studies and work opportunities to provide you with a competitive
edge before you enter the workforce. This program opens doors to amazing career opportunities in a
field that is exciting and continues to grow.” Tina Nguyen, Graduate
For more details on related occupations, job market information and career opportunities, see the
Government of Canada website.
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Applied Health Information Science Program Handbook 2015-2016
2. Relationships
Communication and Contact Information
Faculty Commitment to Success
The Applied Health Information Science Program faculty members are here to support you in
acquiring an excellent education, a broad skill-set, and the confidence to move out into the
workforce upon completion of the program. Ultimately, your success in this program rests on you;
however, your teachers are committed to doing their best in supporting you throughout your
studies.
The Program Faculty are well-equipped to provide you with a high-level of education. He/she is welltrained with diverse educational backgrounds, teaching experiences, work, and research experiences.
Do not hesitate to ask questions and seek guidance from this supportive and experienced staff as you
progress throughout your studies.
Contact Information and Availability
Name
Position
Ext.
Email
Curt Monk
Chair of Informatics
and Life Sciences
Program Assistant
Program Coordinator
Professor
Professor
Professor
Professor
2379
2454
2593
3982
3950
3941
3966
cmonk@conestogac.on.ca
mhakkers@conestogac.on.ca
jstmaurice@conestogac.on.ca
pmadziak@conestogac.on.ca
spantazi@conestogac.on.ca
ykagolovsky@conestogac.on.ca
kdaly@conestogac.on.ca
Melissa Hakkers
Justin St-Maurice
Peter Madziak
Stefan Pantazi
Yuri Kagolovsky
Karen Daly
Faculty Availability
Faculty offices are located in the main building (1C17 and 1C23) and students are welcome to see
individual faculty to discuss course work, assignments, or any other issues. During the first several
days during the start of the semester faculty will explain how you can contact them outside of class
time. Individual faculty timetables may be posted. As faculty have diverse teaching schedules, it is
best to make an appointment to ensure he/she is available. Faculty members will endeavour to reply
to email messages within 48 business hours.
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use e-mail or telephone. Your
message should include the following information:
• first and last name
• course and level
• brief description of reason for contact
• telephone number or email address where you can be reached
Student E mail
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Applied Health Information Science Program Handbook 2015-2016
All students are supplied with a college e-mail address. Use the college e-mail address when
communicating with faculty. Non-college e-mail addresses (e.g. Hotmail, Gmail etc.) are not
acceptable. Students are expected to check their college e-mail regularly as most official
communication will be via this method.
Student Engagement
Being a Part of the Health Information Science Team
We encourage you to think of your involvement in this program as more than just courses, labs and
tests. You have an opportunity to be a part of a larger network of faculty, students, and
representatives from industry. Being a part of this team engages you in a supportive community that
will provide an excellent springboard into your future career.
Here are some ways to deepen your experience throughout this program and fully participate in the
HI team:
• Engage in classroom dynamics: Whether it be during discussions, labs, or group work, don’t
hold back - ask questions and get involved.
• Participate in Extracurricular Health Information Sciences events: Fun and learning can go
together. Throughout the program look out for Applied Health Information Science Program
social events, guest speakers, and activities that will provide opportunities to network, learn,
eat food, and have fun!
• Participate in community-wide initiatives: As members of the Conestoga College community,
we want to give back to the broader community around us. So we encourage our students to
participate in volunteer opportunities and fundraising events throughout the city.
• Give us your input: If you have ideas, share them! We are always looking for ways to increase
the significance of the Health Information Sciences team experience.
Student Concerns/Issues
We appreciate that concerns/issues may arise during the learning experience. Our goal is to
collaborate –students with faculty and staff—to revolve situations of concerns quickly and to learn
and improve from these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
a. When a situation of concern arises, it needs to be raised immediately and discussed by the
individuals involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning, is the place to start.
b. Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities
chapter of the College Student Guide for further details to be followed for the informal and
formal procedures for the resolution of concerns and issues.
c. Please note that issues and concerns related to a placement site, its operation or its employees
should first be brought to the attention of the Conestoga Clinical Instructor/Responsible
faculty/Field Placement Supervisor, subject to the additional procedures outlined in the following
Sections on “Professionalism” and “Concerns Regarding Safety or Care/Service for Clients during
a Practicum/Field Placement.
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Student Representation
CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty
meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure
that all parties will have an opportunity to adequately prepare for the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry
and academic representatives, as well as current students. They meet several times a year to discuss
the direction in which that industry is heading and any improvements that can be made to keep the
program current. This helps to ensure that students are learning material that is relevant to their
industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The
coordinator will decide which students will represent years one and two. The student representatives
are expected to attend the meetings. Students must prepare and submit a report based on guidelines
provided by the Program Chair/Coordinator which will be presented at the meeting. Students are
expected to be professional, dress in business attire and engage in discussions.
WIHSC (Waterloo Inter-professional Healthcare Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional
growth. One of the things that contribute to the excellence of this college is the host of exciting
extracurricular opportunities that add to the culture of this fine institution. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such club whose members strive to
‘learn with, from, and about’ each other.
Membership of this active group is comprised of students enrolled in health, community, and social
sciences programs at the Doon campus. Some of the most popular initiatives that this group regularly
engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies
and monthly meetings. To find out more about this exciting opportunity, please visit the WIHSC
website. The website includes information on past events (pictures and videos) as well as how to get
involved. Get involved, have fun, and learn more about the team members you will work with upon
graduation! For more information, please contact your program coordinator.
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Student Feedback
Student feedback is an essential component of our continuous improvement process. Our
opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through
the Ministry of Training, Colleges and Universities. This survey is conducted each academic year.
Strategic goals to improve the programs are developed from these results. This data and other data
specific to the campus and the program/school are collected so that Conestoga College can
continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a
particular course. Completion of the SAT form gives teachers and academic managers valuable
information, to use for improving teaching at Conestoga.
The SAT process occurs at semester-end. One quarter of the faculty is appraised per term, and each
has two courses selected by their academic managers for appraisal. All teachers have a SAT review at
least once every two years. Students complete either an electronic or paper copy of the SAT. A
summary of results is prepared by Institutional Research.
The report is sent to the Academic Manager who shares the report with the faculty member after all
marks for the semester have been collected. Continuing Education students may have an opportunity
to complete an SAT form at the conclusion of each Continuing Education course.
Class Cancellations
Class Cancellations due to Faculty Absence
All class cancellations due to faculty absences will be posted in the Student Portal on the left hand
side of first page which a student sees after logging in. These notices in the Student Portal will be the
only general notifications of class cancellations due to faculty absences.
Class Cancellations Due to Inclement Weather
College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460;
96.7, 105.3, and 1240). It is up to Associate Faculty and students to listen for campus closures. If the
college is closed a message will be left on the campus switchboard after office hours. A notice will
also be placed on the college website.
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Personal notifications of class cancellations
Students have the option of receiving special e-mails or SMS text messages notifying them of class
cancellations due to faculty absences. To receive such personal notifications students must subscribe
to this special service.
To subscribe:
• Log in to the Student Portal
• Select Notifications under the Profile tab
• Select the method by which you would like to be notified
• Click Update.
Note: To change the e-mail address to which these notifications will be sent, select My Addresses
under the Profile Tab, and change the default e-mail address.
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3. Standards of Conduct and Professional Practice
Program Standards for Professional Practice
Student Expectations
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Students are required to adhere to the published Standards of Conduct (Academic and Social)
in Conestoga College’s Student Guide for the current academic year.
Students are required to provide, facilitate, and promote the best possible professional
services. Each student is to interact with peers, faculty, and the wider health information
science community in a way that fosters trust, respect, collaboration, and innovation.
Students possess and continually acquire knowledge relevant to the professional service
he/she provides.
Students continually strive to improve the application of professional knowledge.
Students understand, uphold, and promote the ethical standards of the profession.
Students maintain competence while striving to improve the quality of his/her dimension of
practice.
Students have the responsibility to protect the integrity of the Health & Life Sciences and
Community Services Programs and the college community by behaving and interacting in such
a way that demonstrates respect and professionalism.
Students seek clarification from faculty/administration when unsure of any of these
standards.
Faculty will accept, fulfil, and enforce these expectations. Anyone who believes that a faculty
member has violated these standards may confidentially initiate a complaint to the Program Chair.
In the event that a student violates the Student Code of Conduct it will be dealt with according to the
procedure outlined in the Student Guide. This involves submitting a student code of conduct incident
report form to the office of the VP Student Affairs, investigation by the VP student affairs/ethics
committee, and administration of appropriate sanctions as outlined in the Student Guide.
Characteristics of Successful Students (and employees)
In order to assist students with their transition from previous endeavours to their studies in the
Applied Health Information Science program, and prepare students for professional success in their
chosen fields of study, the following characteristics of a successful student have been identified as
follows:
1. Not surprisingly, he/she attend class-regularly. Moreover, he/she is on time. If he/she misses a
session, he/she feels obligated to let the instructor know why and their excuses seem legitimate
and reasonable. He/she makes sure he/she gets all assignments he/she missed and understand
specifically what was covered in class.
2. Successful students speak in class, even if their attempts are a bit clumsy and difficult. He/she ask
the questions that many in the class are bound to have, provided he/she is listening.
3. He/she sees the instructor before or after class about grades, comments made on their papers and
upcoming tests. Sometimes he/she just wants to ask a question or make a comment relative to
the class discussion.
4. Successful students turn in assignments that look neat and sharp. He/she take the time to produce
a final product that looks good, a reflection of a caring attitude and pride in their work.
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5. He/she is attentive in class. He/she doesn’t chat, read or stare out windows. In other words,
he/she is polite and graceful, even if he/she gets a little bored.
6. All work and assignments are turned in on time, even if not every one of them is brilliant.
Successful students seem driven to complete all work.
7. The most successful students may well end up at the instructor’s office door at least once during
the semester. He/she will go out of their way to find the instructor and engage him/her in
meaningful conversation.
From: Innovation Abstracts, Vol. X, No. 1
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Academic Integrity and Plagiarism
Academic honesty is expected and required of all Conestoga students. In order to maximize your
success as a student, it is critical that you familiarize yourself with the Academic Integrity Policy
found in the Conestoga Student Guide. This guide has been provided to you during orientation and is
available on the college website. The Academic Integrity Policy provides a detailed description of the
following:
• Scope of academic integrity
• What academic integrity means
• What types of behaviours constitute a breach of academic integrity
• The penalties associated with breaching academic integrity
After reading this information, you do not fully understand what is meant by academic integrity, and
what is required by you to maintain academic integrity, please speak with a faculty member or your
program Coordinator. Please note that maintaining academic integrity is very serious, and that it is
your responsibility as a Conestoga student to know the Academic Integrity Policy and to initiate help
if you do not fully understand it.
Below are a few hints to help you avoid breaching academic integrity.
• Make sure that you recognize information that requires referencing.
Example
Milk is good for you.
“According to Health Canada milk beverages
provide the nutrients needed for healthy bones
and optimal health”.
Health Canada. (2008). Canada’s food guide:
Milk and alternatives. Retrieved May 17, 2011
from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php
Consuming milk every day provides the nutrients
that you need for healthy bones and optimal
health.
Health Canada. (2008). Canada’s food guide:
Milk and alternatives. Retrieved May 17, 2011
from http://www.hc-sc.gc.ca/fn-an/foodguide-aliment/choose-choix/milk-lait/indexeng.php
•
Required Referencing
General information in the public domain.
Does not require referencing.
Direct quote right from a published
source. Requires a reference.
Information that has been put into your
own words, but offers information outside
of public domain related with specialized
knowledge. Requires a reference.
Whenever you refer to material from another source, whether book, journal article, video,
newspaper, or electronic publications, you must acknowledge your source using proper
citations and references. The APA style is the format most often used in the health and social
sciences. Please visit the Conestoga Learning Commons for assistance with the APA format.
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•
If you work collaboratively with others on an assignment, including in class assignments that
expect independent submission, make sure that you do not copy words or ideas from others
intentionally or by accident.
•
Make sure that you read the Academic Integrity Policy located in the Conestoga Student
Guide, and that you fully understand it. The policy describes additional behaviours that
represent a breach of academic integrity.
Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with
Access Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
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Up to 10% of most published works
One chapter that is greater than 10%, but no more than 20% of the book
One article, short story, play, poem or essay from a book, magazine or journal issue
containing other works
One newspaper article or page
One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
One drawing, sculpture, painting, print, architectural work of art or work of artistic
craftsmanship from a larger volume containing other works.
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Cumulative Copying
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called
cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once
you reach the limit for an item, you can’t copy more until the next academic year.
You cannot copy or scan the following:
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Workbooks or study guides that are intended for one-time use
Instruction manuals
Sheet music and original artistic works including photographs or prints
Advertisements
Business cases
Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck,
Copyright Technician, at tdueck@conestogac.on.ca or 519-748-5220 ext. 3604.
Safe Practice
Safe practice is part of professional practice. It is an expectation of everyone who is or wants to be a
professional.
There are a number of policies and procedures associated with practical training in your program
that have been developed to ensure your safety and the safety (physical and emotional) of those
around you. These will be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
1. Your personal safety begins with the use of professional attire and foot wear and with your
attention to the health and safety expectations that may be identified throughout the College.
2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not
snake across walking areas and by reporting equipment or facility problems when you see them.
Concerns such as these in the Cowan Health Sciences Center may be reported to the Customer
Service Desk in the Cowan Health Sciences Center.
3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may
apply to certain programs; failure to follow these may result in your inability to participate in a lab,
class or experiential learning activity.
4. Safe work practices are to be followed during all training; follow the direction of your instructors. If
you have a practicum, your Clinical Instructor/Responsible Faculty member will ensure that you
are aware of safe practices and safety precautions and procedures. This includes problem-solving
by the Responsible Faculty and Program Coordinator with the College’s Occupational Health &
Safety Department as required. For example, should outside temperatures during the summer
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become unusually hot, very high temperatures may occur in some workplaces; this could require
that specific steps be taken to ensure a safe working environment.
5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-inCharge immediately. This is an opportunity to problem-solve about how to avoid these areas of
concern for the future.
Student Protection Acknowledgement
A Student Protection Acknowledge confirmation pop-up will appear once an applicant/student logs
into the Student Portal. A PDF directs students to policies and procedures relevant to their academic
responsibilities. Policies and procedures are searchable on Conestoga’s website. Students are advised
to review and comply with all policies and procedures including the following:
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Academic Dispute and Resolution Policy/Procedure
Academic Integrity Policy
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy/Procedure
Co-operative Education Policy
Discontinuance Policy/Procedure
Eligibility to Participate in Co-op Work Terms Policy/Procedure
Evaluation of Student Learning Policy/Procedure
Grading Procedure
Graduation Requirements and Convocation Procedure
Honours Policy/Procedure
Program/Course (Cohort) Withdrawal Procedure
Student Concerns and Issues/Procedure
Student Fees Policy
Student Feedback Policy
Violation of Academic Integrity Procedure
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Professional Conduct - Use of Social Media and Cell Phones
To ensure a quality and respectful learning environment both in the classroom and in field placement,
the use of cell phones and laptop computers for social networking can only be used during break times,
before/after class and during formal break time in field placement.
Laptops and other forms of technology can be used in the classroom when the use pertains to the
content and processes of learning facilitated by the professor. Faculty reserve the right to remove and
hold any technology devise that is a disruption to the class processes of teaching and learning until the
end of class.
Social Media Policy
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Social media has many advantages for a professional. It can be used to network, to resource
information and keep current
As a student and future professional, it is essential to maintain professional boundaries in all
communication, including Social Media.
BE AWARE:
• “Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and
live forever on the internet. Social media sites create and archive copies of every piece of
content posted, even when deleted from on-line profiles. Once information is digitalized, the
author relinquishes all control.”
“Online identities and actions are visible to the public and can result in serious repercussions
or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may
intend to share their online existence solely within their own network, but in theory anyone
can access the user’s musings, photos and information. Further, the words can be altered,
forwarded and misquoted. 1
Ensure that your posts reflect you as the professional you are and wish to become – if a potential
employer were to see your posts!
1. Many types of social media encourage instantaneous, casual dialogue. It is important to
remember that even an innocent comment may be easily misunderstood
2. Assume that information you post or send can be accessed or altered by anyone.
3. Consider whether any posting may reflect poorly on you, your school, or your profession.
4. Avoid online criticism of about other students, colleagues, professors or field placements.
5. Avoid impulsive, inappropriate or heated comments.
6. Pictures should not be taken, posted to social media sites or shared without the express
permission of all individuals involved.
7. Remember that online sites you visit are not anonymous.
8. Make sure your on-line name and E-mail reflect professionalism.
9. Ensure that your postings will not be considered harassment or defamation of a peer,
colleague, faculty or others.
Maintain privacy of all care and service activities when in practical work experiences:
1
Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers.
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1. Do not take or post any pictures while on placement or involved in lab activities
2. Maintain client-provider relationships and boundaries. The addition of a client to a
‘friendship” status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages
when you are a current student (Keep faculty and staff as resources to connect with after you have
graduated or after you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not
use their cell phones for personal use during class time. This is representative of the professional
manner in which you are expected to act as you prepare to enter the workforce.
Students should refrain from bringing their cell phone into a test or examination. Phones should be
left in your locker or left in your bag at the front of the classroom. In the event of an urgent need to
keep your cell phone with you during a test (parents with young children, students experiencing a
family emergency, etc.) please speak to your professor as soon as you enter the examination room.
Those who have been permitted to bring a phone into the classroom will likely be asked to either
leave the phone with the professor, or he/she may be permitted to leave their phone out on their
desk where it is visible to the professor and proctors. In any case, students are not permitted to
touch or answer the phone without raising their hand to ask for the professor/proctor’s permission.
If you are found to have a cell phone in your possession during an examination that has not been
declared, you will be asked to leave the examination room, and will be given a zero on the
assessment.
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4. Attendance and Student Success Strategies
Attendance and Punctuality
In view of the learning complexities of the Applied Health Information Science Program, it is
imperative that students attend all classes, labs and placements as scheduled. Students who are
absent from class, lab or placement, place themselves in academic jeopardy in meeting the learning
objectives as stipulated by the program.
If extenuating circumstances require students to miss a class, please note that it is the student’s
responsibility to share this information with faculty and to acquire any missed information. Students
may be asked to make up any missed lab and placement time at the discretion of the faculty.
In order to be respectful to both fellow students and faculty, students are expected to arrive on time
for class, lab and clinical practicums
Acceptable Reasons for Absence
1. Illness: Students experiencing health concerns that prevent attendance should notify their
professor of their absence in advance and be prepared to present a certificate from a physician in the
event of missing any form of assessment.
2. Compassionate Leave: Request for leaves of absence to attend to family illness, death or family
problems are considered. These requests will be submitted to the professor who will consult with the
Program Coordinator and Chair if necessary.
3. Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the
Chair to assess if it can be arranged to have the subject excused if such duty interferes with the
progress in the program.
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or
rescheduling a test/examination or any other type of evaluation.
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Attendance for Evaluations
An evaluation is defined as a test, exam, presentation or any other formal assessment that requires
your presence in a class or lab. Evaluations are critical components of each course and overall
success for you in your Program.
The School’s approach to requirements for attendance at evaluations reflects the expectation that as
emerging professionals, students must demonstrate a professional attitude and attention to
evaluations, in the same manner that expectations for future work as professional will require
attention to workplace procedures. Consequences for missed evaluations are balanced against
reasonable support where it is warranted.
In order to support student success:
• Evaluation and presentation dates are scheduled and communicated at the beginning of each
semester.
• Unplanned extenuating circumstances involving the college, the program or the faculty that
may require changes to the course schedule will be communicated to students.
In support of the development of professionalism, students are required to take all evaluations at the
scheduled times.
• Students who make personal commitments that conflict with the evaluation dates or
assignment deadlines do so at their own risk.
• There will be no special arrangements made for students with personal conflicts (e.g. work,
family commitments or vacation plans).
• Students who wish to reschedule an evaluation or a presentation due to a religious holiday
are required to discuss the situation with faculty within the first two weeks of the semester.
• Academic accommodations are provided to students with documented disabilities through
the Accessibility Office.
If you have more than two missed Evaluations your coordinator may request documentation to
validate any future absences from Evaluations.
Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
• Notification must be received prior to the start of the evaluation.
• Failure to do so will result in a mark of zero being assigned.
Notification procedure
Log into the Student Portal and click on the Absence tab and indicate that you will be absent from
class on a day that has an Evaluation. You will receive a confirmation email that you have recorded
your absence for that day.
Note:
• Your professor will be aware of your absence from an evaluation by your lack of attendance
and because you have entered your absence using the online Absence Recording System on
the Student Portal.
•
The Absence Recording System shows you as being absent for the day, starting from the time
that you record your absence. (For example if you record your absence for that day at 11:00
a.m. the system will show you as being absent for all classes starting after 11:00 a.m. that
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day.) If you are then going to be present again for some later class, you will need to bring your
presence to the attention of your Professor in that later class.)
•
The earliest that you may record your absence for a particular day is after 8pm on the
preceding day
Follow-up after Reporting Your Absence from an Evaluation:
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You must make contact immediately with faculty to explain the reasons for your absence and
to arrange a meeting.
If there is a concerning pattern of absence you will be asked to meet with the program
coordinator. This may result in the need for you to provide documentation verifying the
reason for your absence, in accordance with the requirements specified in sections below
titled “Evaluations worth 20% or more” and “Evaluations worth less than 20%”
Faculty will then make alternative evaluation arrangements as appropriate and you will
complete any necessary forms.
Students are required to complete the alternative evaluation as scheduled.
If the evaluation is to be conducted in the testing center, you will be asked to show your
student card before you are permitted to write the test.
Tests will be made up In the College Testing Centre in the following week, or by individual
arrangements with program faculty.
Religious Holidays
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious
holiday. Any student who is unable to attend classes or participate in an examination, study, or work
requirement on some particular day or days because of religious beliefs will be given the opportunity
to make up the work that was missed or do alternate work/examinations subject to timely
notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a
recognized religious holiday and make a request in writing to your Program Coordinator
within the first three weeks of the semester and prior to the dare of assessment that falls on
the religious holiday. Exceptions based on extenuating circumstances must be approved by
the Chair.
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Documentation to Substantiate your Reported Absence
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once per
program semester subject to proper communication described above.
Once per program semester means that only one absence for an evaluation will be
accepted
across all courses in a program for a semester. Implications of major illnesses or personal
circumstances impacting several course evaluations at one time will require discussion with the
program coordinator prior to faculty arranging alternative evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation in a
group presentation) reallocation of marks will be determined by faculty. This will be documented on
an interview record and signed off by both faculty and student.
If more than one evaluation that is worth less than 20% is missed, documentation requirements for
evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the
reason for missing the evaluation and the accompanying documentation verifying the reason for the
absence are deemed acceptable by the program. Examples of reasons deemed acceptable include
incapacitating illness, death of a close family member, and required court appearance.
If an evaluation is missed due to illness, the health care professional attesting to the illness must
have firsthand knowledge of the situation and direct involvement with the treatment / management
of the condition. For example, a note from a clinic provided by a physician seeing the student for the
first time, after the illness has resolved, is unlikely to meet the program standard for documentation.
Use of Time between Classes
Students are encouraged to use breaks between classes for personal needs (food, washroom, phone
calls, emails etc.) but also for group work, studying, connecting with faculty, field placement
supervisors, etc.
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Test and Examination Policies
The structure and weighting of tests and examinations will vary for each course; however, there are
some general policies that apply to all forms of tests written within the Applied Health Information
Science Program:
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Admittance to the test/examination may require the presentation of photo I.D. to the
professor or proctor.
Students arriving late to write tests will not be granted an extended time for writing. The test
must be completed within the scheduled timeframe.
Test and exams are not permanently returned to students but are held within the
department. Requests for review of test papers may be arranged with individual professor(s)
within two weeks of writing the test and not immediately prior to supplemental work.
Accommodations in the examination procedure are made by Disability Services solely for
students as prescribed by the Disability Services Department.
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating
circumstances involving the college, the program, or the faculty may require changes to the course
schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make
personal commitments that conflict with meeting test and assignment deadlines do so at their own
risk. There will be no special arrangements made for students with personal conflicts (e.g. work,
family commitments or vacation plans). Students who wish to reschedule a test or presentation
because of a religious holiday are required to discuss the situation with faculty at the beginning of
the semester.
Academic accommodations are provided to students with documented disabilities through the
Accessibility Services Office.
Assignment Policies
The expectation of laboratory professionals is that he/she complete assigned work competently and
in the allocated time. In the event that he/she anticipate difficulty in meeting deadlines,
professionals notify the appropriate person(s) and make the necessary arrangements.
The following regulations regarding assignments reflect this belief, and are designed to ensure that
graduates of the programs meet these expectations.
•
•
•
Students are required to submit all written assignments on or before the date and time specified.
If due to extenuating circumstances, a student anticipates problems that will necessitate an
extension of time, he/she must make this request in writing to the appropriate professor 24
hours prior to the deadline.
Late assignments will not be accepted and will receive a grade of zero.
Note: Extensions are rarely given and are done so at the discretion of the Professor. Do not expect to
receive assignment extensions, organize your time to complete assignments by the given deadlines.
Forms
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All forms of evaluation within the Applied Health Information Science Program are designed to assess
the course outcomes for each given course, which overall contribute to the entire program
outcomes. In this way, all forms of assessments will play a role in illustrating how students are
progressing in reaching the program goals.
Types of Evaluations
Two types of feedback are used to evaluate the student's performance:
1. Formative: Formative evaluation is an ongoing process whereby the professor and student
collect data during the learning phase of the student's practice. The professor monitors the
student's progress toward achievement of the terminal objectives and provides ongoing
feedback to the student on a regular basis. Examples could include quizzes, assignments, lab
write-ups, practice calculations, and other weekly assessment methods.
2. Summative: This is the final evaluation at the end of the practice experience. Summative
evaluation is the documentation of the behaviours the student has mastered and the
behaviours that the student must improve or change. This evaluation should contain all the
information that has been shared with the student during the period of learning and should
contain no surprises.
Tips for test Preparation and Assignment Completion
The Applied Health Information Science Program is a demanding program that requires students to
stay organized and work hard. In order to successfully demonstrate your learning on tests and
assignments, here are some general guidelines:
•
•
•
•
•
Review course material often. Don’t wait until test season; spend a bit of time each night
reviewing what you learned during the day.
Train yourself to think conceptually. With the depth and breadth of information present in
the program courses it will be impossible to memorize it all. So instead, work towards
understanding concepts. Do this by making study notes, drawing diagrams and flow charts,
explaining course ideas out loud and in your own words, and asking lots of questions in class.
Stay organized. Use your smart phone, agenda, calendar, or any other method that works for
you to record when assignments and labs are due and the dates of tests. Then make a plan.
Arrange your schedule to designate specific amounts of time to each assessment.
Seek help when needed. Don’t wait until it’s too late! The faculty is here to help you succeed,
so ask questions, set up appointments, and take advantage of tutorials, in order to stay on
top of what you’re learning.
Start early. Assignments are often provided many weeks before the due date, and test dates
are given for the whole term during the first week of the semester. Use this information to
work ahead or you may feel swamped as the term progresses.
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Faculty Returning Tests and Assignments
The Health Information Sciences faculty are committed to supporting students in achieving success.
One way in which to promote student success is through consistent, timely feedback. For this reason,
all tests and assignments will be graded within two weeks of the date on which they were due.
Individual professors will inform their students as to how they will be returned or made available for
viewing. Under no circumstances are students to enter the offices of faculty or look through papers
on a desk without a faculty present. Students who have questions about a test/assignment mark may
request an appointment with the professor who marked the evaluation to discuss the mark. If a
student requests for a question to be re-marked the professor, the professor may choose to re-mark
the entire assessment.
General Guidelines for Quality of Written Work
It is expected that all students will meet the standard of English required within the profession.
Faculty will identify students who are having difficulty in this area and will approach them to discuss
the need for improvement. Students may be referred to the Learning Commons to help them
improve the quality of their written work.
General Guidelines for submitting written work
For specific course requirements, refer to the course outlines provided. If you are not clear about
course requirements, discuss this with individual faculty. Students are required to use spell-check
and grammar-check to assist with the editing of written work. The Learning Commons will be an
invaluable resource to students who require assistance in organizing and writing an assignment with
correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
• Word processed
• Double spaced and one sided
• Submitted using font size of 12, and proper margins
• Written in a grammatically correct manner
• Handed in securely fastened with a cover page indicating the course name, faculty's name,
student's name, section and date submitted
• Handed in at the beginning of class on the designated due date in class, unless otherwise
indicated by professor
• Handed in using the APA@Conestoga format if references are required
Note: Faculty does not assume responsibility for assignments not given directly to them in hard copy
at the beginning of the relevant class. Students should avoid handing in assignments outside the
regularly scheduled class time and should make every effort to hand assignments in to professors in
person.
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5. Academic Progress through the Program
Academic Standing
The Conestoga Student Guide is your first source for information concerning academic
regulations, policies and procedures. Please refer to this guide regarding any questions about
academic standing.
Course Add/Drop
You can add, change and drop courses from your portal depending on the dates and which program
you are in:
1. Log in to the Student Portal
2. Click on the “My Courses” tab
3. Scroll over the icons to the right of individual course listings. It is strongly recommended that
students consult their program coordinator/academic advisor prior to dropping a course.
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, he/she will
be on “special timetables”. Prior to the beginning of the semester, students should attempt to add
missed courses from a previous semester by logging in to the Student Portal and following the
instructions to register for courses. If students are not able to add courses on their own (because of a
timetable conflict or full course section) he/she must seek assistance from their Program Coordinator
during the “Special Timetable Registration” initiated by the college. Dates, times and locations of
Special Timetable Registration periods are posted in the student portal in advance of the beginning of
each semester. Students must attend this meeting where he/she will receive further guidance
regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are
accountable for completing any new or additional courses that may result due to changes in the
program of study. Unless otherwise stated, students registered in non-cohort delivered programs
must complete the program of study within seven years of being admitted to the program.
Promotion Standards and Procedures
Promotion is the advancement from one portion of the program to another after a process of
evaluation, which ensures that specific program objectives have been met. Promotion is based on
academic achievement, satisfactory laboratory performance, professional conduct, and may be
influenced by attendance. Promotion reviews occur at the end of each academic semester.
Promotion Standards
Promotion standards are minimally accepted academic performance expectations that must be met
as the student progresses through the program. These standards set the basis for the evaluations of
a student’s performance and provide the program with an ongoing decision-making process for
assessing whether the student has met the expected academic performance, and is permitted to
advance to the next academic level of the program.
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A promotion decision will be made at the end of each semester. The following regulatory standards
(performance expectations) must be achieved for advancement in the program.
•
•
•
•
•
•
•
The student is expected to successfully complete all course requirements.
The student must demonstrate a minimum level of theoretical competency in meeting course
and program requirements by achieving a minimum of 60% on all final vocational course
grades.
The student is expected to apply theory and skills to practice in a safe competent manner in
accordance with the level identified in the learning outcomes.
Regular attendance is mandatory to achieve a “pass” in field placement experiences.
The student is expected to maintain acceptable mental and physical health throughout the
program.
Appropriate professional conduct.
The student must have a realistic chance of graduating the program with a GPA of 2.50, and
must be able to suitably complete two mandatory co-op terms.
Reasons for students’ progress being reviewed by Promotion Committee
Students who fail to meet program standards will be reviewed by the Promotion Committee. These
students will be identified by the program coordinator, in collaboration with the academic team,
after final grades have been submitted to the Chair for approval. Criteria for review by the
Promotions Committee include:
•
•
•
•
•
•
•
Failure of a theory course and/or practice course by receiving a final grade less than 60%.
Unaddressed failures from previous semesters.
Existing probationary status.
Cumulative average below 65%.
Excessive accumulated program total of absent hours from class, lab or practice, which may
result in an extended program.
Professional misconduct.
Failure to meet the terms of probation.
Probation and Discontinuance from Program
The promotions committee may recommend discontinuance from the program for reasons of
professional misconduct, regardless of academic standing. Generally, academic probation is
automatically considered by the Promotions Committee when a student has a cumulative average
below 65% or 3 or more un-cleared failures.
While on academic probation, the Promotion Committee may establish one, or a combination, of the
following probationary conditions:
•
•
•
•
•
Complete supplemental requirements for course failures (see supplemental procedures on
the following pages).
Repeat specific course(s) at the earliest opportunity.
Note: The opportunity to repeat any single vocational/core course will be granted only once
during the program except under extenuating circumstances.
Follow through with counselling (academic and/or personal).
Follow through with health measures as recommended.
Meet the requirement for Incomplete (I) Status for theory/practice courses.
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Failure to successfully complete the terms of probation result in discontinuance from the program.
Appeal
A student who wishes to appeal grades or discontinuance should refer to the Conestoga College
Student Guide.
Supplemental Evaluations and Program Standards
Supplementalevaluations are available for students in the BAHIS program, subject to the procedures
and policies outlined below.
Criteria for Eligibility to write Supplemental Examinations
•
•
The student must pass at least one test/exam in the course.
The student must attain a course grade of at least 50% to be eligible for a supplemental in
that course.
Regulation
A student with final course grade of less than 60%, but above 50%, may apply for a supplemental
examination at the registrar’s office. Note, however, that no more than four supplemental
examinations can be attempted throughout the entirety of the 4-year program. Students who are
not sure of the number of previous supplemental exams should contact the program coordinator.
A student who successfully completes supplementary work with a grade of 60% or more will have a
note on their transcript, and an adjusted grade of 60%. Failure to pass the supplemental exam will
result in an unadjusted grade remaining on a student transcript, and will count as one of the four
supplementary attempts.
Procedure
1. Promotions Committee will confirm a student’s eligibility to apply for a supplemental exam.
2. A Supplemental Request Form must be signed by either the instructor or the coordinator to
challenge the supplemental exam. After being signed, the form must be processed by the
registrar’s office with the accompanying fee.
3. Students must contact the course instructor to establish a date and time for completing
supplemental work. Failure to complete an evaluation by the due date and time will result in
a failure of the supplemental exam.
4. Before submitting a supplemental project or writing a supplemental exam, students must
show the invigilator proof of paying the supplemental fee at the registrar’s office.
5. Students will be informed in writing regarding the results of their supplemental examination
within 48 hours. If the supplemental evaluation has been successfully completed, the course
instructor will submit a mark change form to the registrar’s office.
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6. If the supplemental evaluation has been successfully completed, students should confirm
they have received an updated grade in their student portal within 4 weeks. If the grade has
not been updated, it is the student’s responsibility to inform the program coordinator.
Program Discontinuance
Program Standards are developed which define the expected academic performance requirements of
students who are progressing through the program. Students who fail to meet the documented
standards of performance may be discontinued from the program.
Regulation
Students will be evaluated based on program standards, which are well defined for the program and
for each course. Students who are assessed as failing to meet program standards (academically,
technically, or ethically) will be discontinued from the program on the recommendation of the
Promotion Committee. Such students are entitled to appeal the discontinuance decision in
accordance with the College’s appeal process.
Students can be discontinued for the following reasons:
•
•
•
•
•
•
Recommendation of the Promotions Committee, based on academic performance and
probationary status.
For failure to meet academic program standards.
For violating documented ethical standards of practice. Please refer to the Student Code of
Conduct.
For inappropriate behaviour that jeopardizes the study of other students. Please refer to the
Student Code of Conduct.
For serious professional misconduct jeopardizing the integrity and reputation of the program
and/or College. Please refer to the Student Code of Conduct.
For poor health (physical or mental).
Procedure
1. The Promotions Committee reviews each student in consideration of the program standards.
2. The promotions committee reviews the reasons and recommends discontinuance.
3. The program chair and/or coordinator meet with the student to explain the reason(s) for
discontinuance and complete the Departure Form. A copy of the form is forwarded to the
Registrar.
4. The registrar forwards the student a letter outlining the discontinuance and explains the steps
involved in requesting an appeal.
Program Withdrawals
Voluntary withdrawals from the Program are supported from an academic perspective. Students
assess their own capabilities in meeting the academic requirements of a program and decide to
withdraw.
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Extended personal leave of absence could result in a student's withdrawal from the program due to
the loss of study time. Financial constraints may be a necessary reason for program withdrawal. For
these and other reasons, voluntary withdrawals are approved and supported with the option of reapplying for admission.
Considerations
Students need to carefully consider the impacts of withdrawing from the program. Program designs
and graduating requirements are established on a per-year basis. As the BAHIS degree is integrated
and continually evolving to meet industry needs, withdrawing from the program and returning at a
future date may mean that students require additional credits, or need to retake courses that have
updated curriculum.
Regulation
Requests for voluntary withdrawals from the program will be approved by the Program Chair. The
student will initiate the withdrawal process by contacting the registrar’s office.
Readmission to the Program
A student who has withdrawn or been discontinued from the program may apply to be readmitted.
Students who voluntarily withdraw will not assume automatic re-admission to the program. Such
students will re-apply to the program they may be re-admitted on the recommendation of the
Program Chair.
Considerations
Program designs and graduating requirements are established on a per-year basis. As the BAHIS
degree is integrated and continually evolving to meet industry needs, returning to the program may
mean that students require additional credits, require new courses, or need to retake previouslypassed courses that have significantly new curriculum or learning outcomes. Students should not
assume that re-entry into the program is an automatic continuation of previous graduating
requirements.
Students should consult with the program coordinator to better understand updated graduating
requirements before re-applying to the program.
Regulation
Re-admission to the program by students who withdrew or were discontinued will be dependent
upon:
• Competition with other candidates re-applying.
• Availability of seats in the class.
• Previous program performance.
• Completion of recommendations for re-admission, if any.
Each student will only have one opportunity for re-admission to the program. A student who has
been out of the program for more than 12 months may be asked to successfully complete one of the
following:
•
•
Theory challenge exam(s) from the semester below the one they are applying to.
A skills challenge on skills from the semester below the one they are applying to.
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•
A paper or essay describing professional goals and reasons for returning to the program.
Procedure
1. Student submits application for re-admission to the Registrar's Office.
2. The Registrar’s Office forwards the application and previous academic information to the
Program Chair.
3. The Program Chair, in consultation with the Promotions Committee, reviews the information
and agrees to accept or deny re-admission. Theory and skills challenges are arranged if
required. The Registrar's Office is notified of the decision.
4. The Registrar’s Office notifies the applicant of the decision to re-admit or deny re-admission
due to reasons defined by the program.
Eligibility for Graduation
To be eligible for graduation, a student is required to successfully complete all courses specified in
the program outline. Students must also have a GPA of 2.50.
Students are expected to respond to their invitation through their Student Portal. Convocation
ceremonies are held in the spring and fall of each academic year. Students, who take longer than the
advertised program length, are responsible for completing any new or additional courses due to a
program design change. Students who complete their program after the scheduled completion date
are required to fill out an Application to Graduate form and submit it with payment to the registrar’s
office. Students who are discontinued or have withdrawn and then return to the college will be
placed in the current program design and must meet all requirements to graduate.
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Conestoga’s Student Protection Information
All students should be aware of Conestoga’s policies and procedures pertaining to academic matters.
Policies, procedures and program information are available through the following:
Conestoga Website
Policies and Procedures Website
Fulltime Calendar and Program Webpages
Degree Program Webpages
Student Guide
Student Portal
Applied Health Information Science (Bachelor of) (Co-op) Program page
Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the
program overall, students are encouraged to resolve issues or concerns informally at the program
level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are
encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under
the “Academic Dispute Resolution and Appeal Procedure” section.
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Maintaining Student Files
1. Official records of each student’s education are maintained electronically by the Registrar.
Academic records are also maintained by the College regarding Course Outlines to support
the level of achievement in a particular course.
2. Administrative records related to your experience in the Program are maintained to
demonstrate compliance with external and college requirements. This information is as
follows:
Student Information
File Location and Student Access
Retention
In Health Tracker, by individual
student access
Pre Practicum Health
Requirements
 per copies of information
received from students
Acknowledgement of WSIB
Understanding
 signed by each student prior
to the first practicum
placements
**accessed through My Conestoga

Each student has his/her own
information on the Health
Passport for provision to
practicum agencies as
required.
 For the duration of a
student’s time in
the Program
 By the Program, by the
Program Assistant responsible
for Placements
 For the duration of a
student’s time in
the Program
 In Program File with Program
Assistant
 For the duration of a
student’s time in
the Program.
Student Consents Signed on
Admission (per Student
Handbook)
 Student Consent for Release
of Information
 Student Understanding of
Professional Standards
 Student Understanding of
Safety Requirements
3. Academic Files are set up as required for a student to document important matters relevant
to a student’s progress or to document and monitor resolution of concerns.
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Student Information
A. Documents related to academic
progress
 Correspondence regarding
course equivalencies
 Correspondence re
supplementary examinations
 Learning Contracts
 Disabilities Information & plans
B. Records of Competency
Attainment
C. Documents related to areas of
Concern
 Interview Records, with
supporting email
documentation as appropriate
 Student Code of Conduct
 Incident Reports
 Letters/emails of significant
concern and replies
 Appeals
File Location and Student
Access
 In Student File,
maintained by the
Program Coordinator,
initially, and then filed
for safe-keeping during
the student’s time in
the Program –
maintained by the
Program Assistant
Retention
For one year following
graduation
As above
As above
As above
As above
4. Students may review the contents of your Academic file by:
•
•
Requesting this in writing to the Program Coordinator
Reviewing the file in the presence of the Coordinator
5. At the end of one year, the contents of your file will be destroyed through the College’s
process for purging confidential documents.
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Applied Health Information Science Program Handbook 2015-2016
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
•
Your Conestoga Student Guide provides detailed information about dropping courses. If you
are planning to drop a course, you must do so within the time period. If you have missed that
time period, please see the Program Coordinator and he/she will advise you as to your
options. Not attending does not constitute an official dropping of a course and will result in a
grade of “F”.
•
If you have completed courses from a college or university that you think may be very similar
in content to courses in BAHIS program you may be eligible for a course exemption. (Please
note that to receive an exemption, courses must have been completed within the past five
years and with a mark of at least 65%.). If you would like to proceed with a request for
exemptions, please contact your Program Coordinator for guidance. Please note that
exemptions will not be processed until a student is registered in the Program. The exemption
process will take some time (two-three weeks), and students should attend all scheduled
courses until he/she receive the exemption as he/she will be responsible for all material
covered in class should the exemption be denied.
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6. Laboratory/ Work Placement Practices
The Applied Health Information Science Program trains, skilled individuals, ready for employment in
a laboratory setting. For this reason, the program places a large emphasis on the development of
technical lab skills. When working in a laboratory there are several important elements to be aware
of that will be discussed below.
Professionalism
As an Applied Health Information Science Program student or faculty member, it is important to
present oneself in a professional manner. A professional demeanour and appearance are important
in establishing effective working relationships. Professionalism constitutes your overall attitude and
presentation. In all courses with a laboratory component you will be assessed based on your
professionalism according to the following expectations:
Expectation
Attire
To dress professionally means to dress tastefully and respectfully and to adhere to the
standards of health and safety. In all laboratory settings, lab coats are to be worn and the
specific recommendations outlined in section 7.2 are to be followed.
Attitude
It is expected that you will treat your experience in this program similar to that of a
workplace. Thus, as you interact with peers and faculty your attitude and behaviour should
reflect that of a positive, hard-working professional.
Teamwork
Working alongside others is an integral part of the Health Information profession. You are
expected to demonstrate effective teamwork strategies including taking on roles as a leader
and as a member in group situations. You are to respect your colleagues and interact in a
positive, encouraging, productive, and collaborative way.
Organization
Time-management and organization are of utmost importance throughout this program.
Within the laboratory you must keep a neat and tidy workspace and demonstrate
appropriate time-management and organizational skills allowing for completion of tasks in a
timely and effective manner.
Conduct
Your conduct within the laboratory environment must adhere to standard health and safety
protocols and the additional regulations of the specific labs used for the Applied Health
Information Science Program. All food and drink is prohibited from the lab. There are to be
no interactions that could pose a safety threat, such as horseplay or excessive noise. In
addition, a detailed lab notebook must be maintained and kept locked in the laboratory
room.
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Applied Health Information Science Program Handbook 2015-2016
Concerns Regarding Student Safety or the Safety and Care/Service for
Clients
Field placement experiences provide the opportunity to demonstrate and enhance your learning in
the practice environment. These practicums have been organized by your Program in partnership
with the organization where you have been placed.
The following procedures have been developed to make it easier to identify and address any
concerns or issues regarding your safety or the safety and care of clients that may come up during
the practicum in a way that supports both a solid learning experience and a constructive partnership
with the practicum site.
A. Communication of General Concerns
Regarding Your Safety or the Safety and Care/Service for Clients
1. Students will be provided with an Orientation to their placement site on the first day of their
placement. The Orientation may include details of the placement site’s policies and procedures
related to communication about the safety of the work environment and /or the safety and care of
patients/residents/clients.
2. If a student has any concerns about the safety of the work environment and/or the
safe/appropriate care/service for clients:
• The student must immediately report these concerns to the College individual associated with
the practicum (Clinical Instructor, Faculty responsible for your practicum, Field Placement
Supervisor).
•
The Clinical Instructor /Responsible Faculty/Field Placement Supervisor will discuss this
concern with Site Management.
•
For concerns of a serious nature (e.g. concerns impacting a total student group; a serious
care/service situation), the Clinical Instructor/Responsible Faculty/Field Placement Supervisor
will discuss the situation with the Program Coordinator and, potentially, the Department
Chair. The Coordinator or Chair will immediately contact practicum site management to
determine next steps.
Should facility policies require that practicum students report safety or care/service concerns
immediately to practicum site management, the student should report to the Clinical
Instructor/Responsible Faculty/Field Placement Officer immediately afterward.
B. Reporting of Incidents of Student Injury during a Practicum Experience
1. Should students experience personal injury of any kind, this must be reported immediately to the
Placement Employer and Clinical Instructor/Responsible Faculty/Field Placement Supervisor. The
Placement Employer will provide first-aid that may be necessary, including arranging for
transportation to emergency medical services if required. The Clinical Instructor/Responsible
Faculty/Field Placement Supervisor will notify the Program Coordinator and Chair and complete an
Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the College’s
Occupational Health & Safety Office. Where necessary, the Occupational Health & Safety Office will
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Applied Health Information Science Program Handbook 2015-2016
complete a WSIB 7 form, a MTCU Letter of Authorization to Represent Placement Employer and a
MTCU Work/Education Placement Agreement Form.
C. Reporting of Student Involvement
In Situations of Possible Injury to Clients during a Practicum Experience or Student Damage to Facility
Property
1. Should students be involved in care/service situations where there the care/service results in
a potential concern/injury to patients/residents/clients of the placement site, this concern
must be immediately reported to the Practicum Site in order that care can be given. This
situation must also be reported immediately to the Clinical Instructor/Responsible
Faculty/Field Placement Supervisor. The faculty member will discuss this immediately with
the placement site and ensure that an incident report is completed. The faculty member must
also inform the Program Coordinator and the Department Chair for a discussion of program
expectations and implications. It is the responsibility of the Chair to ensure that all
documentation is obtained regarding the incident and to inform College officials accordingly.
2. Should students be involved in situations where there is alleged damage to
resources/physical property at the Practicum site, this concern must be reported immediately
to the Practicum Site and to the Clinical Instructor/Responsible Faculty/Placement Officer.
The faculty member will inform the Program Coordinator and Department Chair for a
discussion of program expectations and implications. It is the responsibility of the Clinical
Instructor/Responsible Faculty/Placement Officer to complete an incident report with the
Chair accountable to ensure all documentation is obtained and to inform College officials
accordingly.
Practicum Requirements
Mandatory practicum health and safety requirements must be completed by students prior to
student field/clinical placements. Successful placement completion is required for students to
progress to program completion. To qualify for field/clinical placement learning experiences,
students must present the following at the start of the program in accordance with pre-admission
information provided by the College:
• A complete immunization record including MMR, Tdap, Varicella, and Hepatitis B. Seasonal flu
vaccination is required during flu season (October – March).
• TB Testing: Evidence of current 2-Step or previous 2-step + current 1-step if more than one
year has passed since 2-step testing.
• An annual Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of
any unpardoned criminal offences. An unclear criminal record may result in the inability to
participate in field placement/clinical which will jeopardize progress in the program.
Acceptance for placement is at the discretion of the agency; some agencies may request
students to provide a VSS completed within six months of placement start date. Students with
criminal records are advised to meet with the program chair for academic counselling to
determine program suitability.
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Safety in the Workplace Course
All students who participate in unpaid work placements during the course of their program will be
required to successfully complete the mandatory Safety in the Workplace course prior to going out
on placement. The course will provide students with an introduction to workplace hazards and
general safety awareness. Students will receive a Record of Completion to provide evidence of this
training to placement sites and will consent to their workplace insurance coverage.
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students
should go to the Practicum Services Community on myConestoga and open the Consent Forms
tab. Students can then electronically sign-off all applicable consent forms after reading each
document.
WSIB
Prior to your first placement, you must sign a Declaration of Understanding of WSIB Coverage related
to Unpaid Clinical Placements indicating you understand that WSIB coverage will be provided
through the Ministry of Training, Colleges, and Universities while you are on training placements.
This Declaration will be placed in your student file.
It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage is
signed and returned or you will not be allowed to attend your field experience.
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7. Student Awards
Awards Available for Health Informatics Management 2015-16
The following awards* are available to the students of Health Informatics Management. Students
who have questions about any of these awards should speak with their Program Coordinator. Please
watch your college email for information from the Financial Aid office concerning application
deadlines, processes and eligibility. You may obtain information about other school wide awards and
scholarships from Student Financial Services.
* Note: All awards are correct at time of print but are subject to change.
Student Financial Services – please watch your college email for information
Award Name
Agfa HealthCare
Health
Informatics
Degree Program
Bursary
Estimated
Amount
$500
Year
or
Level
# of
awards
Criteria
Selection
Process
Presented
At:
1
Student must have no
failures and
demonstrates financial
need
Apply
Financial Aid
# of
Award
s
Criteria
Selection
Process
4
75% +, female
registered in Yr. 2,
demonstrate financial
need, intellectual
achievement and
promise
Apply
Year
2
School Sponsored – Awarded annually
Award Name
Canadian
Federation of
University
Women
Est.
Amount
$500
Year
or
Level
Year
2
Presented
At:
Financial
Aid
40
Applied Health Information Science Program Handbook 2015-2016
College Sponsored – Awarded annually
Award Name
The President's
Degree Entrance
Scholarship
Est.
Amount
$1500 &
$1000
Year
or
Level
Year
1
# of
Award
s
Criteria
Selection
Process
Presented
At:
2
Achieved the highest
average marks upon
graduating from
secondary school
have achieved a GPA of
3.0 and be in good
academic standing at
the end of the first
semester
Nominated
Scholarship
Reception
41
Applied Health Information Science Program Handbook 2015-2016
Program Revision Log
Last Revised
June 24th, 2015
June 26th, 2015
July 6th, 2015
By Whom
Nicole Dorscht
Justin St-Maurice
Curt Monk
42