Program Handbook
Occupational Therapist Assistant
&
Physiotherapist Assistant Program
1111
Doon Campus
School of Health & Life Sciences and Community Services
Conestoga College
Academic Year 2015/2016
This is a companion document to the current Conestoga Student Guide
This document can be found on the program shell of eConestoga and the program specific page
online.
Revised on June 26th, 2015
Table of Contents
Program Handbook .............................................................................................. i
Program Handbook Guidelines ........................................................................... v
Welcome ........................................................................................................... vi
Top Five Expectations of You ............................................................................ vii
1. Use MyConestoga to Connect To: .............................................................. vii
2. Know and Plan around Your Academic Schedule With Your Family .......... vii
3. Be the Professional You Wish To Become - From Day One ........................viii
4. Attend To Enhance Success .......................................................................viii
5. Take Responsibility for Your Academic Status ...........................................viii
Top Five Resources for You ................................................................................ ix
1. Your Teaching Team .................................................................................... ix
2. Counselling and Services for Personal Needs ............................................. ix
3. Accessibility Services .................................................................................... x
4. Student Study Spaces and General Supports ............................................... x
5. Services for Students................................................................................... xi
Letter to Students ............................................................................................. xii
1. Program Overview .......................................................................................... 1
Program Description ........................................................................................ 1
Program Philosophy ......................................................................................... 1
Program Outcomes .......................................................................................... 2
Program Summary Map – 2015/2016 Intake ................................................... 3
Program Design for Your Cohort ...................................................................... 4
Pathways and Further Post-secondary Education Opportunities .................... 4
Employment Opportunities ............................................................................. 4
2. Relationships .................................................................................................. 5
Communication and Contact Information ....................................................... 5
Faculty Commitment to Success ........................................................................................................... 5
Faculty Availability ............................................................................................................................... 5
Contact Information and Availability ................................................................................................... 5
Contacting Program Staff ..................................................................................................................... 6
Student Email ....................................................................................................................................... 6
Student Engagement ....................................................................................... 7
Student Concerns/Issues ...................................................................................................................... 7
Student Representation ........................................................................................................................ 7
PAC (Program Advisory Committee) .................................................................................................... 7
WIHSC (Waterloo Inter-professional Healthcare Student Collaborative) ............................................ 7
ii
Student Feedback ............................................................................................ 8
Key Performance Indicators ................................................................................................................. 8
Student Appraisal of Teaching ............................................................................................................. 8
Class Cancellations ........................................................................................... 9
Class Cancellations Due to Faculty Absence ......................................................................................... 9
Class Cancellations Due to Inclement Weather .................................................................................... 9
Personal Notifications of Class Cancellations ....................................................................................... 9
3. Standards of Conduct and Professional Practice ............................................ 10
Program Standards for Professional Practice................................................. 10
Characteristics of Successful Students (and employees) ............................... 11
Academic Integrity and Plagiarism ................................................................. 12
Copyright – What Students Need to Know .................................................... 13
Cumulative Copying:........................................................................................................................... 13
Safe Practice................................................................................................... 14
Student Protection Acknowledgement .......................................................... 15
Professional Conduct - Use of Social Media and Cell Phones ........................ 16
Social Media Policy ............................................................................................................................. 16
Cell Phone Policy ................................................................................................................................. 17
Cowan Health Sciences Centre ...................................................................... 18
Clinical Lab Dress Code ....................................................................................................................... 18
Guidelines for Student Use of Classrooms and Labs .......................................................................... 19
Lack of Compliance to Health and Safety Regulations ....................................................................... 19
Occupational Health & Safety Office General Information ................................................................ 20
4. Attendance and Student Success Strategies .................................................. 21
Attendance and Punctuality........................................................................... 21
Acceptable Reasons for Absence ........................................................................................................ 21
Attendance for Evaluations............................................................................ 22
Notification for Absence from Evaluations......................................................................................... 22
Notification procedure ....................................................................................................................... 22
Follow-up after Reporting Your Absence from an Evaluation ............................................................ 23
Religious Holidays .......................................................................................... 23
Documentation to Substantiate Your Reported Absence .............................. 24
Evaluations worth less than 20%........................................................................................................ 24
Evaluations worth 20% or more ......................................................................................................... 24
Test Procedures ............................................................................................. 24
Importance of Test and Presentation Dates....................................................................................... 24
Assignment Policies ....................................................................................... 26
Steps to Follow to Submit Assignments Outside of Class Time .......................................................... 26
Working together on Group Assignments .......................................................................................... 26
Use of Time between Classes ............................................................................................................. 27
Faculty Returning Tests & Assignments ............................................................................................. 27
General Guidelines for Quality of Written Work ................................................................................ 27
General Guidelines for Submitting Written Work .............................................................................. 28
iii
5. Academic Progress through the Program ...................................................... 29
Academic Standing and Promotion ................................................................ 29
Achievement ....................................................................................................................................... 29
Course Add/Drop ................................................................................................................................ 29
Special Timetables/Adding Dropped or Failed Courses ...................................................................... 29
Criteria for Eligibility to Write Supplemental Examinations ............................................................... 29
Promotion Standards.......................................................................................................................... 30
Promotion and Supplemental Procedure ........................................................................................... 33
Reason for Student Progress Being Reviewed by Promotion Committee........................................... 33
Supplemental Work ............................................................................................................................ 34
Academic Probation ........................................................................................................................... 34
Discontinuance ................................................................................................................................... 34
Withdrawal......................................................................................................................................... 34
Program Transfer ............................................................................................................................... 34
Appeal ................................................................................................................................................ 35
Clearance of Academic Deficiency ...................................................................................................... 35
Readmission to the Program .............................................................................................................. 35
Graduation ......................................................................................................................................... 36
Process for Resolution of Student Concerns .................................................. 36
Maintaining Student Files .............................................................................. 37
Additional Information for Students .............................................................. 39
6. Clinical Practicum Experiences ...................................................................... 40
Practicum Health Requirements .................................................................... 40
Safety in the Workplace Course ..................................................................... 40
Student Consent Forms.................................................................................. 40
WSIB ................................................................................................................................................... 40
Guidelines for Clinical Practicum ................................................................... 41
Guiding Principles and Policies ........................................................................................................... 41
Concerns regarding the Safety of the Work Environment ............................. 43
Concerns regarding Student Safety or the Safety and Care/Service for
Clients ............................................................................................................ 44
7. Student Awards ............................................................................................ 46
Awards Available for OTA/PTA 2015-2016 .................................................... 46
Program revision log ......................................................................................... 47
The information in the OTA & PTA Program Handbook was accurate at the time of the printing. If
any procedures change during the academic year, students will be notified through the college
electronic learning platform.
iv
PROGRAM HANDBOOK GUIDELINES
The purpose of this handbook is to provide students with program specific details and other
important information. The material in this handbook is accurate at the date of posting, and is
applicable for the current academic year. Students will be informed of handbook changes that
occur, if any, through college email. Program handbooks are updated yearly and students must
check their program handbook for the current edition.
v
Welcome
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
The opportunity to begin, today, to become the professional you aspire to be.
The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for
the day when you will be in these real-life situations.
A unique inter-professional opportunity, given the number of different disciplines in the
school. You will learn with, about and from your future colleagues.
An opportunity to take advantage of the state-of-the-art facilities, social and study
spaces in our Cowan Health Sciences Center, as well as other unique learning resources
such as the Motz Emergency Service Bays in the WREMS Station and the Child
Development Centre on the Doon Campus
Your goal of being viewed by employers as a “preferred graduate” is up to you; your
professors, technologists, administrative staff and college services look forward to
supporting you as you journey from day one to your graduation.
vi
Top Five Expectations of You
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)
• This is the official communication vehicle regarding your academic requirements. Check it
regularly and respond as requested.
eConestoga: (Desire to Learn)
• This is your resource for all course-based program information and course-based
communication with your faculty.
• Make eConestoga your partner in learning; this is your guide to all course activity.
Student Portal:
• Find your grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”)
• Keep track of your requirements; know that they are complete to allow you to go on your
practicum.
2. Know and Plan around Your Academic Schedule With Your
Family
Course Schedule:
• Your schedule has been planned with many people and multiple considerations in mind.
• Classes can be scheduled from 8:00 a.m. to 6:00 p.m. (note, times for practicums follow work
place schedules).
• Changes may be considered but only for extenuating reasons (Please discuss with your
Program Coordinator).
The Academic Year has critical dates: Please plan around these dates to ensure you are here when
you need to be--including the potential need to be present for the two weeks after the semester
ends if you might need to complete supplemental work to allow you to continue to the next
semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal,
are located in the Student Guide. Course changes (add/dropping) may also be made through the
Student Portal under the “My Courses” tab.
Fall 2015
Dates
Winter 2016
Dates
Fall Orientation Week
Fall Semester Classes
Start
Last Week of Semester
Intersession (no classes)
Aug 31 – Sept 4
September 8
December 14-18
Dec. 21-Jan 1/16
Winter Orientation
Winter Semester Classes
Start
Study Week
Last Week of Semester
Intersession (no classes)
January 4
January 5
February 15-19
April 18-April 22
April 25 – May 6
vii
Top Five Expectations of You
3. Be the Professional You Wish To Become - From Day One
Civility, respect, and professional behaviors will be key to the quality of your learning experience—
and a future employer's first and lasting impression.
Professional Dress & Conduct: See section three of the Handbook for professionalism expectations
for your program. The college’s Student Guide sets out Student Code of Conduct for our community
at Conestoga.
Pre-practicum Health Requirements Complete as required; without these, you will not be able to
progress to your practicum and your program completion will be in jeopardy (per your information
in the Student Portal)
Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools
that we use so freely (see section three of the Handbook)
4. Attend To Enhance Success
Please Review Attendance Expectations in See Section 4 of the Handbook: Attendance for class,
labs and practicum underpins student learning and your experience as a future professional.
Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible
for a repeated evaluation.
Request for Accommodation for Religious Holidays: Must be requested to your Program
Coordinator in the first three weeks of each semester.
5. Take Responsibility for Your Academic Status
Student Records if you have questions about your student record, academic status and or program
withdrawals, go to the Registrar’s Office and speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between
programs and educational institutions through recognized transfer pathways, articulation
agreements and course-to-course equivalences. Please refer to the Student Guide for more
information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures.
Student Affairs Polices & Procedures: May be found at the Student Affairs page.
viii
Top Five Resources for You
1. Your Teaching Team
Contact Information: Is posted in eConestoga and in your Handbook (Section two in the Handbook)
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired
resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team
(contact information in Section two of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational
goals—for such common support as stress management, anxiety, depression, transition issues,
family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly
if academic or personal problems stand in the way of your college success. To make an appointment,
visit or call Doon--Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 to 4:30. Check the
counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small 1-866-925-5454
Conestoga Security: Provides a safe and secure work and learning environment. 519-748-5220 ext.
3357. Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to
finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga
students.
Health Services: Your family doctor on campus. Check out the services that they offer on their
website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 to 4:30. Some
same day appointments may be available by walk-in. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom
and computer labs.
ix
Top Five Resources for You
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility
Services to access accommodations –EARLY in your program. Disability-related documentation will
be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities:
Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are
located throughout the campus. Contact the Adaptive Technology Lab for more information on
adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space –Enjoy seats on each of the three floors. Plugs for laptops and charging
stations are located throughout these areas.
Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18
and 1F20 and spaces designated for degree programs.
General Access Computers and printers are located in two areas:
• 1st Floor –in the student lounge area with photocopier
• 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab –2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is
open from 7:30 a.m. to 5:00 p.m. every day. Book with an Open Access Nurse Technologist.
Lockers—are available with your tuition; important to store your extra clothes and books, etc. so
that you can be at your professional best in the lab. To learn how to obtain a locker, please click
here.
Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general
assistance with college-related needs such as Email, Network accounts, connectivity & wireless
printing. Go to the Web IT Service Desk for more information.
x
Top Five Resources for You
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for
more information.
International Education Office: Check out the International Education Office for services available to
you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math,
Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through
MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to
MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards and bursaries apply
early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for
your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source
of help to look for summer jobs or future careers and gain help preparing your resume. Check out
the Co-op and Career Services site for more information.
xi
Letter to Students
Dear OTA & PTA Student,
Congratulations on being accepted into the OTA & PTA Program.
This handbook has been prepared to provide information about academic standards, guidelines and
processes specific to the OTA&PTA Program. Reading, understanding and following the information in
this handbook is an important first step in your success in this program and your chosen profession. The
handbook has been compiled with careful consideration for your personal and professional growth
during your two years at the college. If you do not understand any of the information in this handbook,
please ask the coordinator for an explanation.
Use the table of contents in this handbook as your guide and reference as you proceed through the
program. The OTA&PTA faculty will refer to the handbook often, but the responsibility for knowing the
program standards is ultimately yours.
In addition to the OTA & PTA Standards and Procedures Handbook, the Conestoga College Student
Guide outlines important policies and procedures for you to follow. The OTA & PTA Standards and
Procedures Handbook is a supplement to, but not a replacement for, the Conestoga College Student
Guide.
We are here to help you have a successful two years. Should you experience difficulty or need assistance
in any area of your studies, please talk to your Program Coordinator, or come to my office to seek
direction to support your success in the program.
All the very best to you in your studies.
Sincerely,
Marlene Raasok (Executive Dean, Health & Life Sciences and Community Services),
Paul Finch (Chair, Health Sciences),
OTA & PTA Coordinator/Faculty
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
1. Program Overview
Program Description
This two-year, four-semester diploma program is designed to prepare students with the knowledge, skills and
attitudes necessary to perform their role as occupational therapist assistants and physiotherapist assistants
(OTAs and PTAs) under the supervision of registered occupational therapists (OTs) and/or physiotherapists
(PTs). OTAs and PTAs may perform functions common to both OT and PT practice settings and are primarily
responsible for implementation of treatment plans to promote physical functioning or to enhance
participation in activities of daily living for individuals with a wide range of health conditions.
This is a full-time program that integrates classroom theory with hands-on practical skills learning in living lab
settings. To enhance critical thinking, decision making and leadership skills, the program makes use of diverse
learning opportunities such as small group case-based learning, simulation exercises, applied learning projects
and e-learning. Real world exposure to clinical experiences across a variety of clinical settings is integrated
into the curriculum to ensure students have an opportunity to apply skills in a supervised setting.
Program Philosophy
The fundamental responsibility of a student in health sciences is to gain the necessary knowledge and skills to
be a competent caregiver upon graduation. As a student is preparing to become a health care professional, it is
imperative that your behaviours and attitudes reflect the professional and ethical standards that are embraced
by your chosen profession. We believe that a value system incorporating high moral and ethical integrity is of
vital importance, and regard the absence of such values as critical and dangerous to practice. We believe
integrity to be a quality that includes sound moral principles, sincerity, honesty and self-respect.
It is expected that all OTA&PTA students, faculty, and administration will function within the Standards of
Conduct and Professional Practice for the OTA&PTA Program at Conestoga College Institute of Technology and
Advanced Learning.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Program Outcomes
Successful completion of the program will enable the graduate to:
1. Practice independently under the direction of a registered occupational therapist and/or
physiotherapist.
2. Practice in a professional, legal and ethical manner in accordance with standards for an occupational
therapist assistant and physiotherapist assistant.
3. Integrate theory, principles and concepts of rehabilitation, and the related disciplines, biological and
social sciences in the delivery of client care.
4. Implement prescribed therapeutic treatment plans including appropriate related teaching, in a safe and
competent manner for clients of all ages and in a variety of clinical settings.
5. Communicate effectively using a variety of written, verbal, and nonverbal techniques with clients and
others.
6. Use technology consistent with current practices in the health care field.
7. Work effectively with clients, families and other health team members to support the client’s
achievement of expected treatment goals.
8. Provide administrative and operational support to a rehabilitation service such as scheduling clients,
managing treatment information, inventory and equipment.
9. Use effective critical thinking and decision-making skills in assisting with the resolution of clinical and
professional issues and concerns.
10. Use effective time management skills to organize and prioritize client care.
11. Demonstrate an understanding of concepts and values required to enhance the quality of life for oneself
as an occupational therapist assistant and/or physiotherapist assistant and as a member of the local and
global community.
12. Accept responsibility and accountability for on-going learning.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Program Summary Map – 2015/2016 Intake
Program Map describes your learning journey with three important components:
1. All courses focus on you demonstrating development towards the program outcomes and capabilities
through your program journey.
2. There are themes for your learning that will inform you on the courses you will take to develop program
capabilities.
3. Each semester has a theme that creates milestones for your learning within a semester and your journey
from one semester to the next semester and ultimately to your readiness to graduate.
Level 1
Engagement into
Professional Practice
COMM1085 College
Reading and Writing
OPA1000 Anatomy of
Movement
OPA1010 Orientation to
Rehabilitation
OPA1020 Fundamentals
of Patient Care
PNUR1035 Anatomy And
Physiology
FIT1080 Fit For Work, Fit
For Life
OHS1320 Safety in the
Workplace
Level 2
Fundamentals of
Professional Practice
OPA1200 Interpersonal
Skills and Therapeutic
Relationships
OPA1210
Clinical Placement I
OPA1220 Practice Skills Foundations of
Occupational Therapy
OPA1230 Practice Skills –
Modalities
OPA124 Practice Skills –
Exercise
OPA1250 Health
Conditions I
General Education
Elective
Level 3
Expansion of
Professional Practice
Level 4
Consolidation of
Professional Practice
OPA2100 Clinical
Placement II
OPA2200 Clinical
Placement III
OPA2110 Advanced
Practice Skills for OTA
OPA2210 Professional
and Inter-professional
Issues
OPA2120 Advanced
Practice Skills for PTA
OPA2130
Communication
Disorders
OPA2140 Practice Skills
- Mental Health
Concepts
OPA2150 Health
Conditions II
General Education
Elective
The program adheres to the program standards set by the Ministry of Training, Colleges and Universities to
ensure that graduates will be provided with the entry-level skills he/she needs to become successfully employed.
Electronic versions of these published standards can be found here.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
1. Log in to Student Portal
2. Click on ‘My Courses’ tab
3. Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current program design for
this academic year on the Conestoga College website. To find these courses, students need to scroll down the
page to the ‘Program Courses’.
Pathways and Further Post-secondary Education Opportunities
Conestoga pathways enable students to build on their academic achievements in order to earn a degree or
additional credential. Pathways are formed through agreements between Conestoga programs or partner
institutions. View the transfer agreement opportunities for this program.
There are a number of different opportunities available to students who want to continue studying at
Conestoga. Whether you wish to transfer to another program or apply to a new program after graduation,
Conestoga has established pathways to help you meet your goals. Conestoga Pathways information is
available on Conestoga’s website.
Employment Opportunities
Upon successful completion of the program, graduates are prepared to work in a variety of settings such as
hospitals, retirement homes or long-term care facilities, private rehabilitation clinics and other health-related
community agencies. Graduates will perform specific tasks related to individuals or group treatment programs
as determined by registered therapists as well as indirect administrative or office routines to support service
delivery.
For more details on related occupations, job market information and career opportunities; see the
Government of Canada website.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
2. Relationships
Communication and Contact Information
Faculty Commitment to Success
To ensure your success in the program, it is important you become familiar with those who are here to
support and help you along your way. If you have any day-to-day questions about your program, courses or
school work in general do not hesitate to contact your Program Co-ordinator, faculty, Chair or Dean.
Faculty Availability
Faculty offices are located in the main building (4B area) and students are welcome to see individual faculty to
discuss course work, assignments, or any other issues. During the first several days during the start of the
semester faculty will explain how you can contact them outside of class time. Individual faculty timetables
may be posted. As faculty have diverse teaching schedules, it is best to make an appointment to ensure
he/she is available. Faculty members will endeavour to reply to email messages within 48 business hours.
Telephones for internal use are located outside the entry to faculty workspaces. Beside this phone will be a
faculty directory with extension numbers only. If you have an appointment with a faculty member, please call
to confirm that you have arrived. Please do not enter until you have confirmation that the faculty member is
available to meet with you. If you do not have an appointment, please call the person you wish to meet with
to confirm that he/she is present and can see you. If you do not reach them, please leave a message. In an
interest of respecting the work environment for everyone in this area, please do not wander into faculty
workspaces looking for them.
Contact Information and Availability
Jane Lindsay
OTA&PTA Program Co-ordinator & Faculty
jlindsay@conestogac.on.ca
519-748-5220 Ext. 3443
Dianna Fong-Lee
OTA&PTA Faculty
Dfong-lee@conestogac.on.ca
519-748-5220 Ext 3897
Paul Finch
Chair of Health Sciences
pfinch@conestogac.on.ca
519-748-5220 Ext. 2395
Melissa Hakkers
Program Assistant
mhakkers@conestogac.on.ca
519-748-5220 Ext 2454
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use email or telephone. Your message
should include the following information:
• first and last name
• course and level
• brief description of reason for contact
• telephone number where you can be reached
Student Email
All students are supplied with a college email address. Use the college email address only when communicating
with faculty. Non-college email addresses (e.g. Hotmail) are problematic. Students are expected to check their
college email regularly as most official communication will be via this method.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Student Engagement
Student Concerns/Issues
We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate
students with faculty and staff and to revolve situations of concerns quickly and to learn and improve from
these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
When a concern arises, it needs to be raised immediately and discussed by the individuals involved. This is
most important for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to start.
Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities section of the
college Student Guide regarding the informal and formal procedures for the resolution of concerns and issues.
Please note that issues and concerns related to a placement site, its operation or its employees should first be
brought to the attention of the Program Coordinator subject to the additional procedures outlined in the
Sections on “Professionalism” and “Concerns Regarding Safety or Care/Service for Clients during a
Practicum/Field Placement.
Student Representation
CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting,
provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will
have an opportunity to adequately prepare for the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and
academic representatives, as well as current students. They meet several times a year to discuss the direction
in which that industry is heading and any improvements that can be made to keep the program current. This
helps to ensure that students are learning material that is relevant to their industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The coordinator
will decide which students will represent years one and two. The student representatives are expected to
attend the meetings. Students must prepare and submit a report based on guidelines provided by the
Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional,
dress in business attire and engage in discussions.
WIHSC (Waterloo Inter-professional Healthcare Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional growth. One
of the things that contribute to the excellence of this college is the host of exciting extracurricular
opportunities that add to the culture of this fine institution. WIHSC (Waterloo Inter-professional Health &
Community Student Collaborative) is one such club whose members strive to ‘learn with, from, and about’
each other.
Membership of this active group is comprised of students enrolled in health, community, and social sciences
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
programs at the Doon campus. Some of the most popular initiatives that this group regularly engages in are
interactive simulation exercises, peer-mentoring, guest speakers, paper case studies and monthly meetings.
To find out more about this exciting opportunity, please visit the WIHSC website. The website includes
information on past events (pictures and videos) as well as how to get involved. Get involved, have fun, and
learn more about the team members you will work with upon graduation! For more information, please
contact your program coordinator.
Student Feedback
Student feedback is an essential component of our continuous improvement process. Our opportunities for
student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the
Ministry of Training, Colleges and Universities. This survey is conducted each academic year. Strategic goals to
improve the programs are developed from these results. This data and other data specific to the campus and
the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular
course. Completion of the SAT form gives teachers and academic managers valuable information, to use for
improving teaching at Conestoga.
The SAT process occurs at semester-end. One quarter of the faculty is appraised per term, and each has two
courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every
two years. Students complete either an electronic or paper copy of the SAT. A summary of results is prepared
by Institutional Research.
The report is sent to the Academic Manager who shares the report with the faculty member AFTER all marks
for the semester have been collected. Continuing Education students may have an opportunity to complete
an SAT form at the conclusion of each Continuing Education course.
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Class Cancellations
Class Cancellations Due to Faculty Absence
All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of first
page which a student sees after logging in. These notices in the Student Portal will be the only general
notifications of class cancellations due to faculty absences.
Faculty who will be absent will not be informing students of class cancellations through eConestoga.
Class Cancellations Due to Inclement Weather
College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460; 96.7,
105.3, and 1240). It is up to Associate Faculty and students to listen for campus closures. If the college is
closed a message will be left on the campus switchboard after office hours. A notice will also be placed on the
college website.
Personal Notifications of Class Cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class
cancellations due to faculty absences. To receive such personal notifications students must subscribe to this
special service.
To subscribe:
• Log in to the Student Portal
• Select Notifications under the Profile tab
• Select the method by which you would like to be notified
• Click Update.
Note: To change the email address to which these notifications will be sent, select My Addresses under the
Profile Tab, and change the default email address.
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3. Standards of Conduct and Professional Practice
Program Standards for Professional Practice
Conestoga College School of Health & Life Sciences and Community Services has been given the mandate to
prepare OTA&PTAs. The Province of Ontario expects the college to graduate OTA&PTAs who meet the
standards that have been established for the profession. Conestoga College Student Guide, Standards of
Conduct stipulates college expectations that are to be applied to all programs.
OTA&PTAs function in an independent and inter-dependent environment. The majority of the time, the
practitioner's involvement at the care recipient's side is of an independent nature, when direct supervision of
an action is not possible. There is an implicit trust by the client that the OTA&PTA is an ethical, moral and
competent person.
As a student of Conestoga College you are a member of the college community and as such you have received a
Conestoga Student Guide that includes Student Rights, Student Responsibilities, and Student Code of Conduct.
The Student Responsibilities section includes detailed information regarding plagiarism, cheating, and academic
dishonesty. It is essential that you review this section and familiarize yourself with these Responsibilities. It is
expected that your conduct as a student will be reflective of the responsibilities listed. If you have any questions
regarding any of them, please contact your Program Coordinator.
It is the expectation of all students, faculty, and administration of Conestoga College that we, as health care
practitioners, will incorporate and function within the guidelines of these professional standards of ethical
practice.
In addition to all Student Responsibilities found in the Conestoga Student Guide, OTA&PTA students have the
following obligations:
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complete the learning objectives, tests, assignments and all other forms of student work, with honesty
and professional integrity,
attend class and field placement as scheduled,
actively engage in classroom learning processes
demonstrate ethical and professional behaviour while attending class, and field placement,
protect the integrity of the program and the college
maintain the confidentiality of all classroom and field placement experiences, including use of any form of
social media, and seek clarification from faculty/administration when unsure of any of these standards.
As an OTA&PTA student, please note that all expectations referred to above and found in the Conestoga Student
Guide apply equally to clinical placement experiences and to all work/activities related to clinical placement
experiences as they relate to patients, families, and staff, their person and/or property.
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Characteristics of Successful Students (and employees)
In order to assist students with their transition from previous endeavours to their studies in the Respiratory
Therapy program, and prepare students for professional success in their chosen fields of study, the following
characteristics of a successful student have been identified as follows:
1. Not surprisingly, he/she attend class-regularly. Moreover, he/she is on time. If he/she misses a session,
he/she feels obligated to let the instructor know why and their excuses seem legitimate and reasonable.
He/she makes sure he/she gets all assignments he/she missed and understand specifically what was
covered in class.
2. Successful students speak in class, even if their attempts are a bit clumsy and difficult. He/she ask the
questions that many in the class are bound to have, provided he/she is listening.
3. He/she sees the instructor before or after class about grades, comments made on their papers and
upcoming tests. Sometimes he/she just wants to ask a question or make a comment relative to the class
discussion.
4. Successful students turn in assignments that look neat and sharp. He/she take the time to produce a final
product that looks good, a reflection of a caring attitude and pride in their work.
5. He/she is attentive in class. He/she doesn’t chat, read or stare out windows. In other words, he/she is polite
and graceful, even if he/she gets a little bored.
6. All work and assignments are turned in on time, even if not every one of them is brilliant. Successful
students seem driven to complete all work.
7. The most successful students may well end up at the instructor’s office door at least once during the
semester. He/she will go out of their way to find the instructor and engage him/her in meaningful
conversation.
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Academic Integrity and Plagiarism
Academic honesty is expected and required of all Conestoga students. In order to maximize your success as a
student, it is critical that you familiarize yourself with the Academic Integrity Policy found in the Conestoga
Student Guide. This guide has been provided to you during orientation and is available on the college website.
The Academic Integrity Policy provides a detailed description of the following:
• Scope of academic integrity,
• What academic integrity means,
• What types of behaviours constitute a breach of academic integrity,
• The penalties associated with breaching academic integrity.
After reading this information, if you do not fully understand what is meant by academic integrity, and what is
required of you to maintain academic integrity, please speak with a faculty member or your program
Coordinator. Please note that maintaining academic integrity is very serious, and that it is your responsibility
as a Conestoga student to know the Academic Integrity Policy and to initiate help if you do not fully
understand it.
Below are a few hints to help you avoid breaching academic integrity.
• Make sure that you recognize information that requires referencing.
Example
Required Referencing
Milk is good for you.
General information in the public
domain. Does not require referencing.
“According to Health Canada milk beverages provide the
Direct quote right from a published
nutrients needed for healthy bones and optimal health”.
source. Requires a reference.
Health Canada. (2008). Canada’s food guide: Milk and
alternatives. Retrieved May 17, 20011 from
http://www.hc-sc.gc.ca/fn-an/food-guidealiment/choose-choix/milk-lait/index-eng.php
Consuming milk every day provides the nutrients that you
Information that has been put into your
need for healthy bones and optimal health.
own words, but offers information
Health Canada. (2008). Canada’s food guide: Milk and
outside of public domain related with
alternatives. Retrieved May 17, 20011 from
specialized knowledge. Requires a
http://www.hc-sc.gc.ca/fn-an/food-guidereference.
aliment/choose-choix/milk-lait/index-eng.php
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•
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Whenever you refer to material from another source, whether book, journal article, video, newspaper,
or electronic publications, you must acknowledge your source using proper citations and references.
The APA style is the format most often used in the health and social sciences. Please visit the
Conestoga Learning Commons for assistance with the APA format.
If you work collaboratively with others on an assignment, including in class assignments that expect
independent submission, make sure that you do not copy words or ideas from others intentionally or
by accident.
Make sure that you read the Academic Integrity Policy located in the Conestoga Student Guide, and
that you fully understand it. The policy describes additional behaviours that represent a breach of
academic integrity.
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Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access
Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
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Up to 10% of most published works
One chapter that is greater than 10%, but no more than 20% of the book
One article, short story, play, poem or essay from a book, magazine or journal issue containing other
works
One newspaper article or page
One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from
a larger volume containing other works.
Cumulative Copying:
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called cumulative
copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for
an item, you can’t copy more until the next academic year.
You cannot copy or scan the following:
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Workbooks or study guides that are intended for one-time use
Instruction manuals
Sheet music and original artistic works including photographs or prints
Advertisements
Business cases
Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck, Copyright
Technician, at tdueck@conestogac.on.ca or 519-748-5220 ext. 3604.
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Safe Practice
Safe practice is part of professional practice. It is an expectation of everyone who is or wants to be a
professional.
There are a number of policies and procedures associated with practical training in your program that have
been developed to ensure your safety and the safety (physical and emotional) of those around you. These will
be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
1. Your personal safety begins with the use of professional attire and foot wear and with your attention
to the health and safety expectations that may be identified throughout the college.
2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not
snake across walking areas and by reporting equipment or facility problems when you see them.
Concerns such as these in the Cowan Health Sciences Center may be reported to the Customer Service Desk in
the Cowan Health Sciences Center.
3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may
apply to certain programs; failure to follow these may result in your inability to participate in a lab,
class or experiential learning activity.
4. Safe work practices are to be followed during all training; follow the direction of your instructors. If
you have a practicum, your Clinical Instructor/Responsible Faculty member will ensure that you are
aware of safe practices and safety precautions and procedures. This includes problem-solving by the
Responsible Faculty and Program Coordinator with the college’s Occupational Health & Safety
Department as required. For example, should outside temperatures during the summer become
unusually hot, very high temperatures may occur in some workplaces; this could require that specific
steps be taken to ensure a safe working environment.
5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge
immediately. This is an opportunity to problem-solve about how to avoid these areas of concern for
the future.
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Student Protection Acknowledgement
A Student Protection Acknowledge confirmation pop-up will appear once an applicant/student logs into the
Student Portal. A PDF directs students to policies and procedures relevant to their academic responsibilities.
Policies and procedures are searchable on Conestoga’s website. Students are advised to review and comply
with all policies and procedures including the following:
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Academic Dispute and Resolution Policy/Procedure
Academic Integrity Policy
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy/Procedure
Co-operative Education Policy
Discontinuance Policy/Procedure
Eligibility to Participate in Co-op Work Terms Policy/Procedure
Evaluation of Student Learning Policy/Procedure
Grading Procedure
Graduation Requirements and Convocation Procedure
Honours Policy/Procedure
Program/Course (Cohort) Withdrawal Procedure
Student Concerns and Issues/Procedure
Student Fees Policy
Student Feedback Policy
Violation of Academic Integrity Procedure
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Professional Conduct - Use of Social Media and Cell Phones
To ensure a quality and respectful learning environment both in the classroom and in field placement, the use of
cell phones and laptop computers for social networking can only be used during break times, before/after class
and during formal break time in field placement.
Laptops and other forms of technology can be used in the classroom when the use pertains to the content and
processes of learning facilitated by the professor. Faculty reserve the right to remove and hold any technology
devise that is a disruption to the class processes of teaching and learning until the end of class.
Social Media Policy
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Social media has many advantages for a professional. It can be used to network, to resource information
and keep current
As a student and future professional, it is essential to maintain professional boundaries in all
communication, including Social Media.
BE AWARE:
• “Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live
forever on the internet. Social media sites create and archive copies of every piece of content posted,
even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all
control.”
“Online identities and actions are visible to the public and can result in serious repercussions or
embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share
their online existence solely within their own network, but in theory anyone can access the user’s
musings, photos and information. Further, the words can be altered, forwarded and misquoted.1.
1. Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers.
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Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer
were to see your posts.
1. Many types of social media encourage instantaneous, casual dialogue. It is important to remember
that even an innocent comment may be easily misunderstood
2. Assume that information you post or send can be accessed or altered by anyone.
3. Consider whether any posting may reflect poorly on you, your school, or your profession.
4. Avoid online criticism of about other students, colleagues, professors or field placements.
5. Avoid impulsive, inappropriate or heated comments.
6. Pictures should not be taken, posted to social media sites or shared without the express permission of
all individuals involved.
7. Remember that online sites you visit are not anonymous.
8. Make sure your on-line name and Email reflect professionalism.
9. Ensure that your postings will not be considered harassment or defamation of a peer, colleague,
faculty or others.
Maintain privacy of all care and service activities when in practical work experiences:
1. Do not take or post any pictures while on placement or involved in lab activities
2. Maintain client-provider relationships and boundaries. The addition of a client to a
status online is unacceptable.
‘friendship”
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you
are a current student (Keep faculty and staff as resources to connect with after you have graduated or after
you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not use their
cell phones for personal use during class time. This is representative of the professional manner in which you
are expected to act as you prepare to enter the workforce.
Students should refrain from bringing their cell phone into a test or examination. Phones should be left in
your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep your cell
phone with you during a test (parents with young children, students experiencing a family emergency, etc.)
please speak to your professor as soon as you enter the examination room. Those who have been permitted
to bring a phone into the classroom will likely be asked to either leave the phone with the professor, or they
may be permitted to leave their phone out on their desk where it is visible to the professor and proctors. In
any case, students are not permitted to touch or answer the phone without raising their hand to ask for the
professor/proctor’s permission. If you are found to have a cell phone in your possession during an
examination that has not been declared, you will be asked to leave the examination room, and will be given
a zero on the assessment.
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Cowan Health Sciences Centre
Clinical Lab Dress Code
The Clinical Lab areas of the Cowan Health Sciences Centre (CHSC) are comprised of clinical bed labs, the Cross
Centre for the Advancement of Patient Care Simulation and the Open Access Lab. In order to maintain these
as safe professional spaces, appropriate dress must be worn. The purpose of this dress code is to insure the
safety of the student, faculty and staff and also to prepare them for the clinical environment. The dress code
is designed to comply with infection control procedures, workplace health and safety considerations and
professional safety.
All lab areas are covered by this policy for all programs in the School of Health, Life Sciences and Community
Services. Non-compliance with this dress code will result in the person being asked to leave the lab area. (If
during scheduled lab time, this may result in a missed lab)
Dress Requirements:
•
Clinical dress as set forth by the program (should be neat and clean): For courses with a lab
component, students must wear Program-approved clothing (OTA & PTA golf shirt and approved
shorts or approved yoga pants) for lab safety and accessibility and these may be purchased from the
Conestoga College Bookstore. For practical lab exams, clothing is as expected in clinical placement:
OTA & PTA golf shirt and nametag, and ‘casual dress’ pants.
Note: the Centre for Advanced Patient Care Simulation requires full clinical uniform to be worn. i.e. Family
of Nursing/RT: scrubs, Paramedic/Pre-Service Fire: uniform
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Closed toe, closed heel shoes
Hair tied back, if hair is long, then it must be up
No rings, necklaces or dangling earrings
o A pair of studs may be worn; one in each ear
o A plain wedding band may be worn
Nails should be kept neat and short; artificial nails and nail polish are not allowed
No hats to be worn (exceptions related to the Human Rights Code)
No denim or sweat pants
Nametags must be worn
Scented products (perfume, scented aftershave, hair products) must not be worn.
Personal hygiene products such as deodorant should be used but unscented.
No gum chewing is permitted in clinical, lab or community settings.
Requests for accommodations of this policy (e.g. for religious or disability reasons) will be considered within
the framework of the Conestoga College Policy or Human Rights.
Faculty and/or Clinical Preceptors reserve the right to ask students who do not conform to the uniform policy
to leave the clinical, community or lab setting. Time missed must then be made up by the student. Please be
reminded that the labs are a clinical setting and, as such, the requirement for proper hand washing/hygiene is
in effect.
Clinical Lab Areas: 1F26, 2F06, 2F10, 3F35, 3F36, 3F38, 3F40, 3F45, 3F46
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Open Access Lab: 2F18
Centre for Advanced Patient Care Simulation: 2F30, 2F50, 2F34, 2F46
Guidelines for Student Use of Classrooms and Labs
1.
2.
3.
4.
5.
6.
7.
No food is allowed in classrooms or labs
Only drinks with spill-proof lids are allowed in classrooms (i.e. not paper coffee cups)
No drinks are allowed in the lab areas of combined classroom/labs
The materials from the lab must remain in the room
Students are expected to show respect for the environment and equipment.
The labs are intended for educational, not recreational, use.
The rooms are to be left clean after each class (equipment put away, chairs, tables and plinths
returned to their proper positions, the sink and tables must be cleaned if needed, etc.).
8. Permission must be given by faculty to utilize any of the materials or equipment. Students may book
access to lab areas for practice when the room is not in use
9. Lab areas are shared spaces for several programs. Be respectful of other users.
Procedure for Booking After-Hours and Weekend Lab Practice
1. It is preferred that the booking be done at least 24 hours in advance.
2. Contact one of the nurse technologists in the open access lab to book the time. The following
information will need to be provided to the technologist:
a. Day, time and duration of practice
b. Full names of all persons in attendance
i. This allows the CHSC team to notify security appropriately
ii. You must have at least one other person (in the program) with you for this
practice
iii. Persons outside the programs in the School of Health and Life Sciences and
Community Services will not be admitted to the Open Access Lab
iv. Appropriate lab attire must be worn while in the Open Access
3. On the day of practice, please check in with Security with your Conestoga ID. Security will unlock the
lab
4. When you are finished practicing please contact Security to have them lock the door.
5. You will not be allowed to use the medication cart during unsupervised practice
Lack of Compliance to Health and Safety Regulations
Any person who fails to comply with Health and Safety regulations or handles equipment in an unsafe or abusive
manner will be asked to leave the Fitness and Rehabilitation Lab. Faculty have the authority to ask any person
who fails to comply with Health and Safety regulations or handles equipment in an unsafe or abusive manner
to leave the Fitness and Rehabilitation Lab. You will be asked to sign a form to indicate your commitment to
abide by the expectations outlined herein.
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Occupational Health & Safety Office General Information
This department is available to students, staff and faculty.
The objectives of this department are to:
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Monitor the health status of personnel and maintain health records.
Provide health teaching and health counselling.
Promote a healthy and safe work and study environment, thus reducing absenteeism.
Each student must have Health Insurance coverage and/or an Ontario Health Card.
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4. Attendance and Student Success Strategies
Attendance and Punctuality
In view of the learning complexities of the OTA&PTA Program, it is imperative that students attend all classes
and clinical placement as scheduled. Students who are absent from class or field placement place themselves
in academic jeopardy in meeting the learning objectives as stipulated by the program.
If extenuating circumstances require students to miss a class, please note that it is the student’s responsibility
to share this information with faculty and to acquire any missed information.
In order to be respectful to both fellow students and to faculty, students are expected to arrive on time for
class and field placement.
Acceptable Reasons for Absence
1. Illness: Students experiencing health concerns that prevent attendance should notify their professor of
their absence in advance and be prepared to present a certificate from a physician in the event of missing any
form of assessment.
2. Compassionate Leave: Request for leaves of absence to attend to family illness, death or family problems
are considered. These requests will be submitted to the professor who will consult with the Program
Coordinator and Chair if necessary.
3. Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the Chair to
assess if it can be arranged to have the subject excused if such duty interferes with the progress in the
program.
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or rescheduling a
test/examination or any other type of evaluation.
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Attendance for Evaluations
An evaluation is defined as a test, exam, presentation or any other formal assessment that requires your
presence in a class or lab. Evaluations are critical components of each course and overall success for you in
your Program.
The school’s approach to requirements for attendance at evaluations reflects the expectation that as
emerging professionals, students must demonstrate a professional attitude and attention to evaluations, in
the same manner that expectations for future work as professional will require attention to workplace
procedures. Consequences for missed evaluations are balanced against reasonable support where it is
warranted.
In order to support student success:
• Evaluation and presentation dates are scheduled and communicated at the beginning of each
semester.
• Unplanned extenuating circumstances involving the college, the program or the faculty that may
require changes to the course schedule will be communicated to students.
In support of the development of professionalism, students are required to take all evaluations at the
scheduled times.
• Students who make personal commitments that conflict with the evaluation dates or assignment
deadlines do so at their own risk.
• There will be no special arrangements made for students with personal conflicts (e.g. work, family
commitments or vacation plans).
• Students who wish to reschedule an evaluation or a presentation due to a religious holiday are
required to discuss the situation with faculty within the first two weeks of the semester.
• Academic accommodations are provided to students with documented disabilities through the
Accessibility Office.
Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
• Notification must be received prior to the start of the evaluation.
• Failure to do so will result in a mark of zero being assigned.
Notification procedure
Log into the student portal and click on the Absence tab and indicate that you will be absent from class on a
day that has an evaluation. You will receive a confirmation email that you have recorded your absence for
that day.
Note:
• Your professor will be aware of your absence from an evaluation by your lack of attendance and
because you have entered your absence using the online Absence Recording System on the Student
Portal.
•
The Absence Recording System shows you as being absent for the day, starting from the time that you
record your absence. (For example if you record your absence for that day at 11:00 a.m. the system
will show you as being absent for all classes starting after 11:00 a.m. that day.)
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If you are then going to be present again for some later class, you will need to bring your presence to
the attention of your professor in that later class.)
•
The earliest that you may record your absence for a particular day is after 8:00 p.m. on the preceding
day.
Follow-up after Reporting Your Absence from an Evaluation
•
You must make contact immediately with faculty to explain the reasons for your absence and to
arrange a meeting.
• If there is a concerning pattern of absence you will be asked to meet with the program coordinator.
This may result in the need for you to provide documentation verifying the reason for your absence, in
accordance with the requirements specified in sections below titled “Evaluations worth 20% or more”
and “Evaluations worth less than 20%”
• Faculty will then make alternative evaluation arrangements as appropriate and you will complete any
necessary forms.
• Students are required to complete the alternative evaluation as scheduled.
• If the evaluation is to be conducted in the testing centre, you will be asked to show your student card
before you are permitted to write the test.
Tests will be made up In the College Testing Centre in the following week, or by individual arrangements with
program faculty.
Religious Holidays
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday.
Any student who is unable to attend classes or participate in an examination, study, or work requirement on
some particular day or days because of religious beliefs will be given the opportunity to make up the work
that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a recognized
religious holiday and make a request in writing to your Program Coordinator within the first three
weeks of the semester and prior to the date of assessment that falls on the religious holiday.
Exceptions based on extenuating circumstances must be approved by the Chair.
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Documentation to Substantiate Your Reported Absence
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once per program
semester subject to proper communication described above.
Once per program semester means that only one absence for an evaluation will be accepted across all courses
in a program for a semester. Implications of major illnesses or personal circumstances impacting several
course evaluations at one time will require discussion with the program coordinator prior to faculty arranging
alternative evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group
presentation) reallocation of marks will be determined by faculty. This will be documented on an interview
record and signed off by both faculty and student.
If more than one evaluation that is worth less than 20% is missed, documentation requirements for
evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the reason for
missing the evaluation and the accompanying documentation verifying the reason for the absence are
deemed acceptable by the program. Examples of reasons deemed acceptable include incapacitating illness,
death of a close family member, and required court appearance.
If an evaluation is missed due to illness, the health care professional attesting to the illness must have
firsthand knowledge of the situation and direct involvement with the treatment / management of the
condition. For example, a note from a clinic provided by a physician seeing the student for the first time, after
the illness has resolved, is unlikely to meet the program standard for documentation.
Test Procedures
•
•
•
•
•
Once a test begins, students may not leave the test room for 30 minutes. If he/she finishes a test
before that time, he/she may review their answers but are expected to sit QUIETLY and not disturb
others. Once students leave the room he/she may only re-enter when invited back by Faculty.
Any student found cheating during the course of an examination/test will be addressed according to
procedures found in Conestoga Student Guide.
Faculty is responsible to advise as to the material permitted in the testing room. Personal items and
learning materials will be left in an area identified by the Faculty.
Faculty will advise as to the seating arrangements of students.
During open book tests, students must bring their own course materials (books, notes, Learning
Packages etc.) for individual use only. Students may not share any of these materials. Electronic
devices, such as, iPod, text messaging, cell phones, translators, will not be permitted.
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating
circumstances involving the college, the program, or the faculty may require changes to the course schedule.
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If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make personal
commitments that conflict with meeting test and assignment deadlines do so at their own risk. There will be
no special arrangements made for students with personal conflicts (e.g. work, family commitments or
vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are
required to discuss the situation with faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through the Accessibility
Services Office.
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Assignment Policies
The expectation of health Professionals is that he/she complete assigned work competently and in the
allocated time, or if he/she anticipate difficulty in meeting deadlines he/she take responsibility for notifying
the appropriate person(s).
The following regulations regarding assignments reflect this belief and are designed to ensure that graduates
of the programs meet these expectations.
•
•
•
Students are required to submit all written assignments on or before the date and time specified.
Students should anticipate problems that will necessitate an extension of time.
If an extension of time is required, students will make this request ahead of the assignment due date to
the appropriate course instructor.
NOTE: An extension of time may be given at the discretion of faculty.
•
•
Late assignments will lose 10% of the value of the assignment for each day late. Assignments that are more
than two days late will receive a grade of zero.
A student will not receive a passing final grade until all assignments have been submitted even if the
late penalty reduces the points possible to zero. All late submissions must be turned in by noon on Friday
before the week of final exams.
Steps to Follow to Submit Assignments Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that they be
submitted outside a scheduled class, the following procedure should be followed:
1. Provide an electronic copy of your assignment to the faculty as per faculty instructions.
2. Contact faculty by email to alert them that you have submitted your assignment.
3. Bring the hard copy of the assignment with an attached copy of the email you sent to the faculty
member to the 4B reception area and submit into the Assignment Drop Box by the Administrative
Assistant’s desk.
Working together on Group Assignments
Students will often work with their fellow peers on various assignments/projects throughout the program.
Each group member is responsible for ensuring that he/she has an equal role in the group. All students in the
group should review the completed work before it is submitted/presented. When issues/concerns arise
during the group process, it is the responsibility of group members to contact the course professor for
assistance prior to due date.
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Use of Time between Classes
Students are encouraged to use breaks between classes for personal needs (food, washroom, phone calls,
emails etc.) but also for group work, studying, connecting with faculty, field placement supervisors, etc.
Faculty Returning Tests & Assignments
In order to support student success, students will be given continual feedback on their progress throughout
the semester. Individual faculty will inform students in class how/when tests and assignments and/or marks
on them will be returned. Please note that some tests will be returned to students and some may be retained
by faculty. Under no circumstances are students to enter the offices of faculty or look through papers on a
desk without a faculty present. Students who have questions about tests/assignments/grades should follow
the process outlined below:
•
•
•
At least 24 hours after receiving the mark and within 7 days, write a note to the faculty, indicating the
area(s) of clarification required,
Initiate a meeting with the faculty to discuss the matter,
Bring pertinent information (assignment, mark sheet, etc.) to the appointment.
General Guidelines for Quality of Written Work
In the OT&PTA program, both in courses and clinical placement, there are continuous requirements for
written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.). It is expected that
all students will meet the standard of English required within the profession. Faculty, clinical placement
supervisors and cooperating teachers will identify students who are having difficulty in this area and will
approach them to discuss the need for improvement. Students may be referred to the Learning Commons to
help them improve the quality of their written work.
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General Guidelines for Submitting Written Work
For specific course requirements, refer to the Course Schedule and Evaluation Methods information provided
in course outlines. If you are not clear about course requirements, discuss this individual faculty. Students are
required to use spell-check and grammar-check to assist with the editing of written work. The Learning Centre
will be an invaluable resource to students who require assistance in organizing and writing an assignment with
correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
• Word processed
• Double spaced and one sided
• Submitted using font size of 12 CPI, if word processed and proper margins
• Written in a grammatically correct manner (use spell and grammar check)
• Handed in securely fastened with a cover page indicating the course name, faculty's name,
student's name, section and date submitted
• Handed in at the beginning of class on the designated due date in class, unless otherwise
indicated by professor
• Handed in using the APA@Conestoga format if references are required
NOTE: Faculty does not assume responsibility for assignments not given directly to them in hard copy at the
beginning of the relevant class course. Students should avoid handing in assignments outside the regularly
scheduled class time and should make every effort to hand assignments in to the professor in person.
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5. Academic Progress through the Program
Academic Standing and Promotion
The Conestoga Student Guide is your first source for information concerning academic regulations, policies
and procedures. The Conestoga Student Guide is available on the college website and by visiting the “Student
Guide” tab in your Student Portal.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the OTA&PTA
Program:
Achievement
Students must attain a minimum 65% passing grade in all OTA & PTA courses.
Course Add/Drop
You can add, change and drop courses from your portal depending on the dates and which program you are
in:
1. Log in to the Student Portal
2. Click on the “My Courses” tab
3. Scroll over the icons to the right of individual course listings. It is strongly recommended that students
consult their program coordinator/academic advisor prior to dropping a course.
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, they will be on
“special timetables”. Prior to the beginning of the semester, students should attempt to add missed courses
from a previous semester by logging in to the Student Portal and following the instructions to register for
courses. If students are not able to add courses on their own (because of a timetable conflict or full course
section) they must seek assistance from their Program Coordinator during the “Special Timetable
Registration” initiated by the college. Dates, times and locations of Special Timetable Registration periods are
posted in the student portal in advance of the beginning of each semester. Students must attend this meeting
where they will receive further guidance regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are accountable
for completing any new or additional courses that may result due to changes in the program of study. Unless
otherwise stated, students registered in non-cohort delivered programs must complete the program of study
within seven years of being admitted to the program.
Criteria for Eligibility to Write Supplemental Examinations
1. No more than two supplementals throughout the program and no more than one supplemental per
course will be offered.
2. For the purposes of determining supplemental eligibility repeating a failed course counts as a
supplemental in that course.
3. The student must have passed at least one test/exam in the course.
4. The student must have achieved a final course grade of 50% or within 10% of the required pass mark,
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whichever is the higher standard. Therefore, for courses with 65% pass, the student must have achieved
55%.
5. There must be no academic misconduct on record for the semester (e.g. plagiarism)
6. A student who attains a course grade of less than 55% for a vocational course will not be offered a
supplemental in that course.
In addition, the following will also be considered by the committee:
•
•
•
•
Previous academic history.
Current clinical practice performance.
Demonstration of professional behaviour
Attendance in class, lab, and practice experiences
NOTE:
• A fee is to be paid to the Registrar’s Office for supplemental work.
• If the student is successful in completing the supplemental work for the course, the failing course grade
will be upgraded to the minimal passing grade of 65% for the Program.
Promotion Standards
Promotion is the advancement from one portion of the program to another after a process of evaluation, which
ensures that specific program objectives have been met. Promotion is based on academic achievement,
satisfactory clinical performance, professionalism and health status. Promotion review occurs at regular
intervals based on curriculum design. Requirements of each must be met prior to graduation.
Promotion standards are minimally accepted performance expectations that must be met as the student
progresses through the program.
These standards set the basis for the evaluation of student performance and provide the program with an ongoing decision-making process for assessing whether the student has met the expected academic performance,
and is permitted to advance to the next academic level of the program.
In this competency-based curriculum model, the student must:
1. Demonstrate a theoretical base for practice, and the ability to transfer and apply theory to practice in a
variety of situations.
2. Master the required skills to care for the client.
Promotion Standards have been developed in both theory and practice that evaluate the competency of the
learner.
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Theoretical Standards
Standard
STANDARD 1
The student is expected to complete all
course requirements.
Rationale
The Ministry of Training, Colleges and Universities set
provincial educational standards that must be met by
the OTA&PTA Program. Course requirements are
completed in accordance with these provincial
standards.
STANDARD 2
The student must demonstrate a minimum
level of theoretical competency in meeting
course and program requirements by
achieving a minimum of 65% on all final
course grades for vocational courses
Graduates must have a sound theoretical knowledge
base to practice in the discipline. Therefore, students
must achieve a 65% and above for all vocational
courses to pass a course.
STANDARD 3
The student must have completed all
courses (including liberal studies courses) of
all previous semesters in order to be
promoted into Clinical Placement III
(semester iv)
Clinical Placement III provides students with the
opportunity to integrate and consolidate all learning
from previous semesters/courses in meeting the
standards of practice.
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Practice Standards
Standard
STANDARD 4
The student is expected to apply theory
and skills to practice in a safe competent
manner in accordance with the level
identified in the learning outcomes.
STANDARD 5
The student's progress in practice will be
documented in formative and summative
evaluation.
STANDARD 6
The grade for practice experiences is "pass"
or "fail".
STANDARD 7
Regular attendance is mandatory to
achieve a "pass" in practice experiences.
STANDARD 8
The student is expected to maintain mental
and physical health throughout the
program, consistent with OTA&PTA
practice requirements.
Rationale
The OTA&PTA Program is based on a competencybased model where minimum theoretical knowledge
and practice skills must be demonstrated. The
Program curriculum is designed with learning
outcomes that are levelled in performance
expectations as students advance through the
program.
Student achievement records are maintained as the
student progresses through the program. The
formative evaluations will provide the student with
performance assessments of strengths and
weaknesses. The Summative Record at the end of the
course provides the student with an overview of
performance strengths and weaknesses and goals set
directing future expectations.
An assessment of pass indicates that the student has
met the learning outcomes.
Absenteeism places the student in academic jeopardy
because teachers/clinical preceptors are unable to
assess and evaluate performance when students are
not in attendance for practice experiences.
The Care Provider must be in good mental and
physical health in order to care for others. Poor mental
and physical health leads to absenteeism and results in
disruption to the learning process.
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Promotion and Supplemental Procedure
PERSON
Promotion Committee
ACTION
Grants or denies permission for supplemental work.
Program Coordinator/Instructor
Meets with the student.
Completes the supplemental form with criteria.
Reviews the recommendation of the Promotion
Committee.
Student
Takes completed Supplemental Form and payment to
Registrar’s Office.
Brings pink copy of Supplemental Form for admission to
supplemental as well as photo ID
Program Chair/Program
Coordinator/Instructor
Sets date for supplemental examination.
Notifies student and Registrar's Office of result of
supplemental work.
FAILURE TO SUCCESSFULLY COMPLETE REQUIREMENTS OF THE PROMOTION COMMITTEE WILL RESULT IN
DISCONTINUANCE FROM THE PROGRAM.
Reason for Student Progress Being Reviewed by Promotion Committee
Students who fail to meet program standards will be reviewed by the Promotion Committee.
Reasons for presentation at Promotion Committee Meetings include:
•
•
•
•
Failure of a theory course and/or practice course.
Patterns of absence from class or practice, which may affect achieving program standards.
Excessive accumulated absences from class, lab or practice.
Failure to follow through on previous Promotion Committee recommendations.
A student who has not met the standards will not be promoted to the next level of the Program. The Promotions
Committee may decide such a student should be discontinued or may require the student to complete one or
more of the following, or an alternative as deemed appropriate:
•
•
•
•
•
•
Complete supplemental requirements for course failures (see criteria for writing of supplemental
examinations). Following successful completion of supplemental work, the highest course grade that
can be achieved is 65%.
Follow through with counselling (academic and/or personal).
Follow through with health measures as recommended.
Complete makeup work for missed learning experiences. Total time lost will be assessed on an individual
basis. Additional time may be required to complete program objectives.
Complete the requirements of Probationary Status.
Complete compulsory practice remedial assignments.
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Supplemental Work
A student that is unsuccessful in a course may be granted the opportunity to complete supplemental
requirements.
Academic Probation
Students who have been unsuccessful in their field experience, have failed two or more academic courses,
and/or have required considerable testing/assignment variances may be recommended for Academic
Probation. Academic probation allows students to be promoted to the next level with a special timetable or
with academic conditions. Special timetables and academic conditions are designed as part of written learning
contract that the student and program coordinator create together. The goal of these measures is to allow
students to continue in the program accompanied by a supportive plan for success.
Discontinuance
Students who have failed to meet all program standards or who have failed to meet the standards set out in the
Conestoga Student Guide and/or the OTA&PTA Program Handbook involving academic dishonesty, student
responsibilities, or unacceptable behaviour, attitude or conduct may be discontinued from the OTA&PTA Program.
Students can be discontinued according to the following reasons:
•
•
•
•
For failure to meet academic program standards by failing two or more courses in the same term
For violating documented ethical standards of practice
For inappropriate behaviour that jeopardizes the study of other students
For not adhering to the professional standards of health and ability required for this kind of work
Procedure
1. The professor notifies the promotions committee of the reasons a student is suggested to be
discontinued.
2. The promotions committee reviews the reasons and recommends discontinuance.
3. The program chair and/or coordinator meet with the student to explain the reason(s) for
discontinuance and complete the Discontinuance Form. A copy of the form is forwarded to the
Registrar.
4. The registrar forwards the student a letter outlining the discontinuance and explains the steps
involved in requesting an appeal.
Withdrawal
Students not planning to return to the OTA&PTA Program the following semester are expected to complete a
Withdrawal Form available from the program coordinators, the Registrar’s Office, or on the college website.
Program Transfer
Prior to transferring to another program, it is recommended that the student meet with the program
coordinator or academic advisor. Students who decide to change programs may do so by completing and
submitting a program application form to the Registrar’s Office. If considering transferring to a program
outside the school in which they are currently enrolled in, students may want to discuss options with a career
advisor. When a student moves from one Conestoga program to another and where courses numbers/codes
are identical or equivalent, automatic credit is given if passing grades are met.
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Appeal
Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is
recommended that students begin this appeal process by first meeting with the faculty and/or program
coordinator and/or program chair.
Clearance of Academic Deficiency
Please refer to Conestoga Student Guide for the procedure and criteria regarding Clearance of Academic
Deficiency. Please note that following the end of semester, contact with any student eligible to write a
supplemental will be made either by phone or email. A specific date, time and room number will be given to
each student. If a student does not respond to this contact, the student forfeits the opportunity to write a
supplemental test. The maximum number of supplemental opportunities during the program is two per
student.
Procedure
1. Promotions Committee grants or denies permission for supplemental work.
2. Program Coordinator contacts student and sets up a time to meet and fill out the Supplemental
Request Form.
3. Student brings form and pays additional fee for supplemental work at the Registrar’s office.
4. Student receives supplemental work from Program Coordinator.
5. Student completes supplemental work (test or assignment) in accordance with the times and dates
given by the Program Coordinator.
6. Student meets with Program Coordinator to submit assignment.
7. Supplemental work is assessed and the Registrar’s Office is contacted with the result.
Readmission to the Program
Since the OTA&PTA Program is a highly integrated and oversubscribed program, a student who has withdrawn
or been discontinued from the program must apply to be readmitted. Readmission to the program is not
guaranteed. Students who have been discontinued from semester one must reapply through Ontario Colleges
for readmission to semester one. Admission / readmission to all other semesters are based on seat availability
and academic status. If space in the program exists, students will be readmitted to the current program design,
to which current program standards and procedures will apply. Students will be ranked ordered for readmission
using the following criteria:
1. Students in good academic standing who have withdrawn from the program due to illness or personal
circumstances with prior approval from the Program Coordinator and/or Program Chair.
2. Students who have one discontinuance as a result of course failure(s) and whose academic status /
performance and extra-curricular preparation suggests that he/she will be successful in the program if
readmitted.
3. Transfer students from other institutions whose OTA&PTA Programs are deemed to be substantially
equivalent in curriculum structure and who are in good academic standing.
If there are more students within any category than space in the program can accommodate, the following
academic factors will also be considered when categorizing students for readmission:
• Overall grade point average (GPA) for students in good academic standing.
• Number of courses failed and grade point average if student presents with one discontinuance
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Students who do not meet the above criteria will not be readmitted to the program.
For additional information, refer to the Academic Administration page for more information on the
readmission procedure.
Graduation
Only one opportunity to re-apply or repeat a failed course is permitted.
Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies
are held in the spring and fall of each academic year. Students, who take longer than the advertised program
length, are responsible for completing any new or additional courses due to a program design change.
Students who complete their program after the scheduled completion date are required to fill out an
Application to Graduate form and submit it with payment to the registrar’s office. Students who are
discontinued or have withdrawn and then return to the college will be placed in the current program design
and must meet all requirements to graduate.
Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the program
overall, students are encouraged to resolve issues or concerns informally at the program level prior to
proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are encouraged to
refer to their Conestoga Student Guide, and to follow the procedures outlined under the “Academic Dispute
Resolution and Appeal Procedure” section.
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Maintaining Student Files
1. Official records of each student’s education are maintained electronically by the Registrar. Academic
records are also maintained by the college regarding Course Outlines to support the level of
achievement in a particular course.
2. Administrative records related to your experience in the Program are maintained to demonstrate
compliance with external and college requirements. This information is as follows:
Student Information
File Location and Student Access
Retention
Pre Practicum Health
Requirements
 per copies of information
received from students
Acknowledgement of WSIB
Understanding
 signed by each student prior
to the first practicum
placements
In Health Tracker, by individual
student access
**accessed through My Conestoga

Each student has his/her own
information on the Health
Passport for provision to
practicum agencies as required.
 By the Program, by the Program
Assistant responsible for
Placements
 For the duration of
a student’s time in
the Program
 In Program File with Program
Assistant
 For the duration of
a student’s time in
the Program.
Student Consents Signed on
Admission (per Student
Handbook)
 Student Consent for Release
of Information
 Student Understanding of
Professional Standards
 Student Understanding of
Safety Requirements
 For the duration of
a student’s time in
the Program
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3. Academic Files are set up as required for a student to document important matters relevant to a
student’s progress or to document and monitor resolution of concerns.
File Location and Student
Access
A. Documents related to academic
 In Student File,
progress
maintained by the
 Correspondence regarding
Program Coordinator,
course equivalencies
initially, and then filed
 Correspondence re
for safe-keeping during
supplementary examinations
the student’s time in
 Learning Contracts
the Program –
 Disabilities Information & plans
maintained by the
Program Assistant
As above
B. Records of Competency
Attainment
As above
C. Documents related to areas of
Concern
 Interview Records, with
supporting email
documentation as appropriate
 Student Code of Conduct
 Incident Reports
 Letters/emails of significant
concern and replies
 Appeals
Student Information
Retention
For one year following
graduation
As above
As above
4. Students may review the contents of your Academic file by:
•
•
Requesting this in writing to the Program Coordinator
Reviewing the file in the presence of the Coordinator
5. At the end of one year, the contents of your file will be destroyed through the college’s process for
purging confidential documents.
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Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
•
Your Conestoga Student Guide provides detailed information about dropping courses. If
you are planning to drop a course, you must do so within the time period. If you have
missed that time period, please see the Program Coordinator and she will advise you as to
your options. Not attending does not constitute an official dropping of a course and will
result in a grade of “F”.
•
If you have completed courses from a college or university that you think may be very
similar in content to courses in the OTA&PTA program you may be eligible for a course
exemption. (Please note that to receive an exemption, courses must have been
completed within the past seven years and with a passing grade of 65%). If you would like
to proceed with a request for exemptions, please contact your Program Coordinator for
guidance. Please note that exemptions will not be processed until a student is registered
in the Program. The exemption process will take some time (two-three weeks), and
students should attend all scheduled courses until he/she receive the exemption as
he/she will be responsible for all material covered in class should the exemption be
denied.
•
If you feel you have acquired the knowledge and skill presented in a specific course
(including field placement) without taking that course in an academic institution, you may
wish to investigate Prior Learning Assessment (PLAR). Please consult a Continuing
Education Calendar, available on the Conestoga website, for details.
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6. Clinical Practicum Experiences
Practicum Health Requirements
Mandatory practicum health and safety requirements must be completed by students prior to
student field/clinical placements. Successful placement completion is required for students to
progress to program completion. To qualify for field/clinical placement learning experiences,
students must present the following at the start of the program in accordance with preadmission information provided by the College:
• A complete immunization record including MMR, Tdap, Varicella, and Hepatitis B.
Seasonal flu vaccination is required during flu season (October – March).
• TB Testing: Evidence of current 2-step or previous 2-step + current 1-step if more than
one year has passed since 2-step testing.
• Standard First Aid and CPR – HCP level
• An annual Police Check for Vulnerable Sector Screening (VSS). Police Checks must be
clear of any unpardoned criminal offences. An unclear criminal record may result in the
inability to participate in field placement/clinical which will jeopardize progress in the
program. Acceptance for placement is at the discretion of the agency; some agencies may
request students to provide a VSS completed within six months of placement start date.
Students with criminal records are advised to meet with the program chair for academic
counselling to determine program suitability.
Safety in the Workplace Course
All students who participate in unpaid work placements during the course of their program will
be required to successfully complete the mandatory Safety in the Workplace course prior to
going out on placement. The course will provide students with an introduction to workplace
hazards and general safety awareness. Students will receive a Record of Completion to provide
evidence of this training to placement sites and will consent to their workplace insurance
coverage.
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students
should go to the Practicum Services Community on myConestoga and open the Consent Forms
tab. Students can then electronically sign-off all applicable consent forms after reading each
document.
WSIB
Prior to your first placement, you must sign a Declaration of Understanding of WSIB Coverage
related to Unpaid Clinical Placements indicating you understand that WSIB coverage will be
provided through the Ministry of Training, Colleges, and Universities while you are on training
placements. This Declaration will be placed in your student file.
It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage is
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
signed and returned or you will not be allowed to attend your field experience.
Guidelines for Clinical Practicum
Students are responsible for completing all of the required hours of clinical practicum to
successfully complete this program. All financial costs related to clinical practicum are the
responsibility of the student.
Guiding Principles and Policies
1. Lottery System
In order to fairly distribute clinical practicum sites among the students, a lottery system
where student’s names are drawn at random will be used to determine clinical placements.
Finances and transportation issues are not taken into account in the assignment of
placements. Students are responsible for independently arranging and financing any housing
and transportation costs for placements.
The majority of clinical practicum locations are within the Regional Municipality of Waterloo,
however, some placements are further away. There are no guarantees that all locations will
be accessible by public transportation. All efforts are made to assist students by placing them
in locations that will not put undue stress on them. However, all students should realize that
he/she is responsible for arranging their own transportation to the facility in order to fulfill
the requirements of the clinical practicum.
Factors that may influence assignment of placements:
• Balance of PT, OT or combined OT&PT hours: Specific placements may not be possible as
there is a need to balance hours with an OT or PT specific practicum.
• Variety of Learning Experiences: Ideally students should be exposed to a wide variety of
learning experiences across the lifespan or practice specialties. However, students should
be aware that this is not always possible.
• Students on probation status: Some students may be having academic or clinical
difficulties which warrant having them placed in specific facilities where the supervising
therapist is associated with the program. This ensures that the student and facility have
close communication to monitor progress.
2. Requesting Specific Placements
There is no process in place for requesting specific placements with respect to location or
type of facility.
3. Independently Arranging Placements
Students are not allowed to arrange their own placements. However, if there is a facility that
you know is interested in having students, the program coordinators should be consulted and
proper procedures will be undertaken to enable this to happen if it is appropriate. If that
location is confirmed as a student placement, student assignment will still be based on the
above criteria.
4. Confirmation of Placement Times, Dates and Location
Every effort will be made to confirm placement location as well as times as early as possible.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Given the limited number of placements, students must be prepared for changes even up to a
few days before the placement starts.
5. Student Responsibilities
Prior to departing to clinical practicum sites, it is necessary that each student shall have:
• satisfactorily completed all required courses in each semester of the OTA&PTA curriculum
• shown proof of up to date CPR and First Aid and Criminal Reference Check
• met all college requirements for immunization and health screening
• completed all required WSIB insurance forms
• obtained appropriate clinical clothing. Dress code for clinical placement is OTA&PTA
Program golf shirt, name tag, ‘dress casual’ pants and low-heeled closed heel-and-toe
shoes.
• reviewed the dress requirements for lab (Standards of Conduct and Professional Practice).
All the requirements for lab also apply to the clinical setting.
Students may be expected to comply with other requirements that may be asked in certain
settings, such as more frequent criminal reference checks.
6. Clinical Practicum Preparation Sessions
These in-class sessions will be scheduled throughout the term and prior to the start of the first
clinical practicum placement. These sessions will address the following:
•
•
•
•
•
•
•
Telephone etiquette for initial contact with the facility
Student obligations with respect to attendance, professional behaviour, dress code and
confidentiality
Performance goals and learning objectives
Method of evaluating student performance
Facility Evaluation
Tips on communicating with on-site or off-site supervising therapists
Other
7. Withdrawals/Inclement Weather
Leaving or failure to show up at the clinical practicum site without communicating with the
clinical practicum supervisor or program coordinator is a serious infraction of professional
ethics and is considered abandonment of one's professional responsibilities to the patients
and facility. The student will receive a failing grade in the clinical practicum and will not have
the option to re-enter the program.
Cancellation of Clinical Due to Inclement Weather
• Students, in consultation with the Clinical Educator and/or Program Coordinator, will make
the judgement as to whether the shift should be discontinued. The Program Coordinator will
notify the Chair (the next day) that such a decision was made for the safety of the student.
Note that even if Conestoga College is closed, clinical sites may remain open. In this case,
students are expected to attend if he/she can travel safely.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
8. Clinical Practicum Evaluations
An evaluation of progress mid-way should be conducted by the preceptor in writing and
verbally. Strengths and weakness are identified and suggestions are made to help students
achieve their goals. The student and/or the preceptor will report unsatisfactory student
performance immediately to the program coordinator. Problem areas will be identified,
suggestions for improved performance will be outlined, and alternative solutions will be
explored towards the goal of improved performance during the remaining half of the
placement.
9. Clinical Practicum Grades
The final clinical practicum grade is pass/fail.
10. Transportation
It is the responsibility of the student to arrange for transportation to scheduled clinical
practicum locations. ALL students will be placed in a variety of agencies to provide various
experiences.
11. Parking fees
Students are responsible for making their own arrangements for parking at the College or
clinical agencies and for paying for parking fees.
Concerns regarding the Safety of the Work Environment
And/or Concerns regarding the Safety or Quality of Care of the Residents/Clients
Students will be provided with an Orientation to their placement site of the first day of their
placement. This Orientation may include details of the placement agency’s policies and
procedures with respect to concerns by students about the safety of the work environment
and/or the safety of the residents/clients.
If a student has any concerns about the safety of the work environment or the safety or care of
the residents/clients the student must raise these concerns firstly with their Conestoga Clinical
supervisor or Conestoga resource instructor, unless the policies and procedures of the placement
site as explained in the Orientation require the student to report such concerns to a designated
person at the placement site first, in which case the placement sites policies and procedures are
to be followed.
Concerns should be raised immediately if he/she is judged by the student to be of an urgent
nature (e.g. immediate risk to the students or residents/clients, suspected elder abuse) or at the
end of the students shift if he/she is judged to be of a less urgent nature. Concerns brought first
to the placement agency, if required by the policies and procedures of the placement agency,
should also be communicated to the clinical instructor or resource instructor at the first
opportunity.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Concerns regarding Student Safety or the Safety and Care/Service for
Clients
Field placement experiences provide the opportunity to demonstrate and enhance your learning
in the practice environment. These practicums have been organized by your Program in
partnership with the organization where you have been placed.
The following procedures have been developed to make it easier to identify and address any
concerns or issues regarding your safety or the safety and care of clients that may come up
during the practicum in a way that supports both a solid learning experience and a constructive
partnership with the practicum site.
A. Communication of General Concerns regarding Your Safety or The Safety and Care/Service
for Clients
1. Students will be provided with an Orientation to their placement site on the first day of their
placement. The Orientation may include details of the placement site’s policies and procedures
related to communication about the safety of the work environment and /or the safety and care
of patients/residents/clients.
2. If a student has any concerns about the safety of the work environment and/or the
safe/appropriate care/service for clients:
a. The student must immediately report these concerns to the college individual associated
with the practicum (Clinical Instructor, Faculty responsible for your practicum, Field Placement
Supervisor).
b. The Clinical Instructor /Responsible Faculty/Field Placement Supervisor will discuss this
concern with Site Management.
c. For concerns of a serious nature (e.g. concerns impacting a total student group; a serious
care/service situation), the Clinical Instructor/Responsible Faculty/Field Placement Supervisor
will discuss the situation with the Program Coordinator and, potentially, the Department
Chair. The Coordinator or Chair will immediately contact practicum site management to
determine next steps.
Should facility policies require that practicum students report safety or care/service concerns
immediately to practicum site management, the student should report to the Clinical
Instructor/Responsible Faculty/Field Placement Officer immediately afterward.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
B. Reporting of Incidents of Student Injury during a Practicum Experience
1. Should students experience personal injury of any kind, this must be reported immediately to
the Placement Employer and Clinical Instructor/Responsible Faculty/Field Placement Supervisor.
The Placement Employer will provide first-aid that may be necessary, including arranging for
transportation to emergency medical services if required. The Clinical Instructor/Responsible
Faculty/Field Placement Supervisor will notify the Program Coordinator and Chair and complete
an Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the
college’s Occupational Health & Safety Office. Where necessary, the Occupational Health &
Safety Office will complete a WSIB 7 form, a MTCU Letter of Authorization to Represent
Placement Employer and a MTCU Work/Education Placement Agreement Form.
C. Reporting of Student Involvement in Situations of Possible Injury to Clients during A
Practicum Experience or Student Damage to Facility Property
1. Should students be involved in care/service situations where there the care/service results in a
potential concern/injury to patients/residents/clients of the placement site, this concern must be
immediately reported to the Practicum Site in order that care can be given. This situation must
also be reported immediately to the Clinical Instructor/Responsible Faculty/Field Placement
Supervisor. The faculty member will discuss this immediately with the placement site and ensure
that an incident report is completed. The faculty member must also inform the Program
Coordinator and the Department Chair for a discussion of program expectations and implications.
It is the responsibility of the Chair to ensure that all documentation is obtained regarding the
incident and to inform college officials accordingly.
2. Should students be involved in situations where there is alleged damage to resources/physical
property at the Practicum site, this concern must be reported immediately to the Practicum Site
and to the Clinical Instructor/Responsible Faculty/Placement Officer. The faculty member will
inform the Program Coordinator and Department Chair for a discussion of program expectations
and implications. It is the responsibility of the Clinical Instructor/Responsible Faculty/Placement
Officer to complete an incident report with the Chair accountable to ensure all documentation is
obtained and to inform college officials accordingly.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
7. Student Awards
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to
Conestoga students. These funds are made available to our students through the partnerships we
have established with local business and industry leaders. To be considered for an award,
complete the General Application available through your Student Portal. Notifications and
instructions to complete the application are sent to all full-time students’ email accounts in the
fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in
February). Visit the Student Financial Services on Conestoga’s website.
Awards Available for OTA/PTA 2015-2016
The following awards* are available to the students of OTA/PTA Program. Students who have
questions about any of these awards should speak with their Program Coordinator. Please watch
your college email for information from the Financial Aid office concerning application deadlines,
processes and eligibility. You may obtain information about other school wide awards and
scholarships from Financial Aid. You can find the General Awards Application by clicking here.
* Note: All awards correct at time of print, but are subject to change.
Award
Description
Criteria
Academic Excellence
Awarded to the student who has demonstrated
Award for
Outstanding Academic Financial Aid highest overall average in all required course
work in Year one and two of the program
Achievement
Clinical Excellence
Award for
Outstanding Clinical
Performance
Student Excellence in
Inter-professional
Practice & Team Work
Nominated
Nominated
Awarded to the student who has demonstrated
excellence in performing clinical practice
objectives in full-time placements
Graduate student with an inquisitive nature,
engages other disciplines in care, accountable
for actions and communicates information while
demonstrating professionalism, safe patient
practice, leadership and engagement.
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Occupational Therapist Assistant & Physiotherapist Assistant Program Handbook 2015-2016
Program Revision Log
Last Revised
June 18th , 2015
June 26th, 2015
By Whom
Paul Finch
Jillian Grant
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