SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington
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SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below 2006 N % 2004 N % Section A: Faculty Contributions 1. Set high expectations for you to learn. Poor to Fair 13 4% Good to Excellent 337 96% TOTAL 350 100% 2. Respect the diverse talents and ways of learning of you and your classmates. Poor to Fair 65 19% Good to Excellent 285 81% TOTAL 350 100% 3. Encourage you to be an actively involved learner. Poor to Fair 50 14% Good to Excellent 300 86% TOTAL 350 100% 4. Encourage student-faculty interaction in and out of the classroom. Poor to Fair 94 27% Good to Excellent 256 73% TOTAL 350 100% 5. Give you frequent and prompt feedback. Poor to Fair 66 19% Good to Excellent 283 81% TOTAL 349 100% 6. Encourage you to devote sufficient time and energy to your coursework. Poor to Fair 40 11% Good to Excellent 308 89% TOTAL 348 100% 7. Develop opportunities for you to learn cooperatively with fellow students. Poor to Fair 80 23% Good to Excellent 269 77% TOTAL 349 100% 8. Care about your academic success and welfare. Poor to Fair 62 18% Good to Excellent 286 82% TOTAL 348 100% 9. In general, how would you evaluate your instructors on these eight measures? Poor to Fair 31 9% Good to Excellent 317 91% TOTAL 348 100% Page 1 of 28 2002 N % 2000 N % 1999 N % 1998 N % 15 3% 532 97% 547 100% 30 6% 480 94% 510 100% 18 8% 199 92% 217 100% 25 5% 447 95% 472 100% 88 16% 458 84% 546 100% 90 18% 420 82% 510 100% 43 20% 174 80% 217 100% 93 20% 380 80% 473 100% 71 13% 475 87% 546 100% 73 14% 436 86% 509 100% 35 16% 181 84% 216 100% 96 20% 373 80% 469 100% 127 23% 417 77% 544 100% 117 23% 393 77% 510 100% 55 25% 161 75% 216 100% 138 29% 331 71% 469 100% 86 16% 459 84% 545 100% 91 18% 418 82% 509 100% 88 19% 381 81% 469 100% 36 7% 507 93% 543 100% 52 10% 458 90% 510 100% 35 16% 180 84% 215 100% 0% 30 14% 185 86% 215 100% 112 21% 434 79% 546 100% 131 26% 379 74% 510 100% 52 24% 164 76% 216 100% 150 32% 320 68% 470 100% 73 13% 473 87% 546 100% 95 19% 414 81% 509 100% 36 17% 177 83% 213 100% 84 18% 387 82% 471 100% 31 6% 515 94% 546 100% 50 10% 458 90% 508 100% 19 9% 196 91% 215 100% 40 8% 432 92% 472 100% 46 10% 421 90% 467 100% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 2006 N % N % 2004 N % Section B: Help Outside the Classroom 1. Orientation of New Students 1a) Length of session Poor to Fair 62 20% Good to Excellent 254 80% TOTAL 316 100% 1b) Quality of programs Poor to Fair 62 19% Good to Excellent 257 81% TOTAL 319 100% 1c) Helpfulness of staff Poor to Fair 34 11% Good to Excellent 283 89% TOTAL 317 100% 1d) Accommodations Poor to Fair 55 18% Good to Excellent 244 82% TOTAL 299 100% 1e) OVERALL effectiveness of orientation Poor to Fair 55 17% Good to Excellent 267 83% TOTAL 322 100% 2. Academic advising "in your major" 2a) Access to advisor Poor to Fair 83 24% Good to Excellent 265 76% TOTAL 348 100% 2b) Sufficient time with advisor Poor to Fair 112 32% Good to Excellent 238 68% TOTAL 350 100% 2c) Accurate info about degree requirements & course sequencing Poor to Fair 105 30% Good to Excellent 244 70% TOTAL 349 100% 2d) Knowledge of campus policies and procedures Poor to Fair 87 25% Page 2 of 28 N % 2002 N % N % 2000 N % N % 1999 N % % 1998 N % 77 16% 419 84% 496 100% 113 25% 339 75% 452 100% 41 21% 156 79% 197 100% 83 20% 329 80% 412 100% 89 18% 414 82% 503 100% 115 25% 336 75% 451 100% 45 23% 151 77% 196 100% 94 23% 321 77% 415 100% 54 11% 449 89% 503 100% 59 13% 400 87% 459 100% 27 14% 172 86% 199 100% 48 11% 373 89% 421 100% 70 15% 408 85% 478 100% 105 25% 322 75% 427 100% 39 22% 141 78% 180 100% 70 19% 302 81% 372 100% 67 13% 435 87% 502 100% 94 21% 362 79% 456 100% 34 17% 162 83% 196 100% 77 18% 340 82% 417 100% 83 15% 458 85% 541 100% 123 25% 378 75% 501 100% 43 20% 172 80% 215 100% 83 18% 385 82% 468 100% 115 21% 428 79% 543 100% 160 32% 341 68% 501 100% 53 25% 161 75% 214 100% 93 20% 374 80% 467 100% 124 23% 425 77% 549 100% 169 33% 337 67% 506 100% 58 27% 157 73% 215 100% 108 23% 359 77% 467 100% 98 18% 138 28% 48 23% N 96 21% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below Good to Excellent TOTAL 2e) Academic advising services OVERALL Poor to Fair Good to Excellent TOTAL 3. Academic skill labs or tutoring if needed: 3a) Writing Poor to Fair Good to Excellent TOTAL 3b) Reading Poor to Fair Good to Excellent TOTAL 3c) Mathematics Poor to Fair Good to Excellent TOTAL 3d) Science Poor to Fair Good to Excellent TOTAL 3e) Study Skills Poor to Fair Good to Excellent TOTAL 3f) Academic skill labs/tutoring OVERALL Poor to Fair Good to Excellent TOTAL 4. Library services 4a) Hours of operation Poor to Fair Good to Excellent TOTAL 4b) Access to databases and collections Poor to Fair N % N % 255 75% 342 100% N % 440 82% 538 100% N % 356 72% 494 100% N % 162 77% 210 100% N % 355 79% 451 100% 101 29% 247 71% 348 100% 104 19% 441 81% 545 100% 148 29% 355 71% 503 100% 51 24% 164 76% 215 100% 89 19% 376 81% 465 100% 22 12% 172 93% 184 100% 26 9% 272 91% 298 100% 29 11% 246 89% 275 100% 14 15% 79 85% 93 100% 17 10% 154 90% 171 100% 5 6% 75 94% 80 100% 16 13% 112 88% 128 100% 14 12% 107 88% 121 100% 5 13% 34 87% 39 100% 5 9% 53 91% 58 100% 22 18% 97 82% 119 100% 37 19% 162 81% 199 100% 38 19% 167 81% 205 100% 15 21% 58 79% 73 100% 33 18% 149 82% 182 100% 22 19% 92 81% 114 100% 37 19% 161 81% 198 100% 16 19% 68 81% 84 100% 11 10% 103 90% 114 100% 14 11% 110 89% 124 100% 6 14% 38 86% 44 100% 4 5% 78 95% 82 100% 23 11% 184 89% 207 100% 31 10% 283 90% 314 100% 26 9% 268 91% 294 100% 13 13% 88 87% 101 100% 24 10% 205 90% 229 100% 60 17% 286 83% 346 100% 83 16% 450 84% 533 100% 38 8% 458 92% 496 100% 27 13% 188 87% 215 100% 60 13% 412 87% 472 100% 21 Page 3 of 28 6% 21 4% 33 7% 16 8% 47 10% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % 316 94% 337 100% N % 505 96% 526 100% N % 446 93% 479 100% N % 195 92% 211 100% N % 408 90% 455 100% 25% 75% 100% 108 23% 356 77% 464 100% 130 31% 295 69% 425 100% 64 35% 120 65% 184 100% 130 31% 284 69% 414 100% 10% 90% 100% 32 6% 503 94% 535 100% 34 7% 458 93% 492 100% 15 7% 200 93% 215 100% 44 9% 427 91% 471 100% 6% 94% 100% 23 4% 509 96% 532 100% 40 8% 450 92% 490 100% 19 9% 190 91% 209 100% 36 8% 403 92% 439 100% 20% 80% 100% 41 8% 453 92% 494 100% 70 15% 395 85% 465 100% 47 23% 161 77% 208 100% 138 31% 309 69% 447 100% 11% 89% 100% 30 6% 461 94% 491 100% 48 10% 416 90% 464 100% 19 9% 187 91% 206 100% 53 12% 381 88% 434 100% 22% 78% 100% 70 16% 365 84% 435 100% 114 26% 327 74% 441 100% 57 29% 141 71% 198 100% 125 29% 310 71% 435 100% 16% 84% 100% 33 14% 196 86% 229 100% 57 24% 177 76% 234 100% 26 28% 68 72% 94 100% 52 30% 124 70% 176 100% 10% 90% 100% 25 5% 486 95% 511 100% 55 11% 428 89% 483 100% 21 10% 189 90% 210 100% 67 15% 372 85% 439 100% Good to Excellent TOTAL 4c) Training to use library Poor to Fair 76 Good to Excellent 232 TOTAL 308 4d) Library services OVERALL Poor to Fair 33 Good to Excellent 310 TOTAL 343 5. Technology services 5a) Access to the Internet Poor to Fair 20 Good to Excellent 321 TOTAL 341 5b) Hours of operation for computer center, labs, & help desks Poor to Fair 62 Good to Excellent 248 TOTAL 310 5c) Access to up-to-date facilities Poor to Fair 32 Good to Excellent 269 TOTAL 301 5d) Access to trained staff for help Poor to Fair 65 Good to Excellent 226 TOTAL 291 5e) Technology training classes Poor to Fair 28 Good to Excellent 152 TOTAL 180 5f) Technology services OVERALL Poor to Fair 32 Good to Excellent 298 TOTAL 330 6. Career-related services 6a) Opportunity for career assistance Poor to Fair 30 16% Page 4 of 28 33 11% 50 19% 20 15% 32 13% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % Good to Excellent 156 84% TOTAL 186 100% 6b) Info on internships, coops, or other career-related experiences Poor to Fair 35 20% Good to Excellent 140 80% TOTAL 175 100% 6c) Resources available to explore career options Poor to Fair 36 18% Good to Excellent 168 82% TOTAL 204 100% 6d) Info available through computers/Internet & other technology Poor to Fair 28 12% Good to Excellent 204 88% TOTAL 232 100% 6e) Career-related services OVERALL Poor to Fair 32 14% Good to Excellent 193 86% TOTAL 225 100% 7. Campus Bookstore 7a) Timely availability of textbooks, computer supplies, etc. Poor to Fair 114 34% Good to Excellent 221 66% TOTAL 335 100% 2006 2004 Section C: Campus Safety, Class Size, Spoken Enligh N of Instructors % N % 1. Sufficient steps taken to ensure your physical safety. Not Sure 9 3% No 5 1% Yes 334 96% TOTAL 348 100% 2. No. of classes too large for you to learn effectively. None 151 43% One 72 21% Two 84 24% Three 30 9% Four or More 13 4% TOTAL 350 100% 3. No. of classes where instructor's spoken English was difficult to understand. Page 5 of 28 N % 256 89% 289 100% N % 217 81% 267 100% N % 117 85% 137 100% N % 219 87% 251 100% 57 19% 239 81% 296 100% 80 31% 178 69% 258 100% 30 22% 106 78% 136 100% 53 23% 175 77% 228 100% 43 13% 286 87% 329 100% 57 19% 239 81% 296 100% 19 13% 125 87% 144 100% 46 16% 235 84% 281 100% 25 7% 337 93% 362 100% 48 15% 275 85% 323 100% 14 9% 136 91% 150 100% 26 9% 268 91% 294 100% 37 10% 322 90% 359 100% 57 18% 268 82% 325 100% 16 10% 139 90% 155 100% 36 12% 261 88% 297 100% 181 34% 354 66% 535 100% 2002 N % 137 28% 346 72% 483 100% 2000 N % 51 25% 157 75% 208 100% 1999 N % 88 25% 265 75% 353 100% 1998 N % 28 5% 17 3% 504 92% 549 100% 34 7% 30 6% 443 87% 507 100% 15 7% 5 2% 196 91% 216 100% 33 7% 9 2% 431 91% 473 100% 242 44% 125 23% 117 21% 48 9% 17 3% 549 100% 214 42% 105 21% 122 24% 41 8% 27 5% 509 100% 72 33% 50 23% 57 26% 23 11% 14 6% 216 100% 194 41% 97 21% 94 20% 62 13% 24 5% 471 100% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % None One Two Three Four or More TOTAL Section D: Other Offices That Serve You N 1. Registration process 1a) Quality of Service Poor to Fair Good to Excellent TOTAL 1b) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 2. Financial aid services 2a) Quality of Service Poor to Fair Good to Excellent TOTAL 2b) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 2A. Financial aid services: Application/Award proces 2Aa) Quality of Service Poor to Fair Good to Excellent TOTAL 2Ab) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 2B. Financial aid services: Disbursement process 2Ba) Quality of Service Poor to Fair 2006 % N % 165 48% 131 38% 40 12% 10 3% 1 0% 347 100% 2004 N % N % 308 56% 176 32% 55 10% 9 2% 0 0% 548 100% 2002 N % N % 224 44% 196 39% 60 12% 14 3% 13 3% 507 100% 2000 N % N % 90 42% 81 38% 33 15% 9 4% 3 1% 216 100% 1999 N % N % 204 44% 181 39% 62 13% 14 3% 4 1% 465 100% 1998 N % 63 19% 275 81% 338 100% 101 19% 428 81% 529 100% 109 22% 387 78% 496 100% 47 22% 166 78% 213 100% 81 18% 380 82% 461 100% 59 25% 177 75% 236 100% 70 18% 311 82% 381 100% 84 26% 242 74% 326 100% 35 20% 142 80% 177 100% 52 15% 288 85% 340 100% 90 31% 198 69% 288 100% 36 26% 101 74% 137 100% 73 28% 186 72% 259 100% 69 34% 135 66% 204 100% 32 25% 96 75% 128 100% 72 32% 156 68% 228 100% 68 33% 137 67% 205 100% 108 33% 216 67% 324 100% 58 37% 99 63% 157 100% 116 43% 151 57% 267 100% 66 35% Page 6 of 28 106 37% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below Good to Excellent TOTAL 2Bb) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 3. Campus food services 3a) Quality of Service Poor to Fair Good to Excellent TOTAL 3b) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 4. Campus health services 4a) Quality of Service Poor to Fair Good to Excellent TOTAL 4b) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 5. Campus counseling (not career) services 5a) Quality of Service Poor to Fair Good to Excellent TOTAL 5b) Staff Responsiveness Poor to Fair Good to Excellent TOTAL 6. Business services/cashiers/student accounts 6a) Quality of Service Poor to Fair Good to Excellent TOTAL N % N % 123 65% 189 100% N % 179 63% 285 100% 50 36% 89 64% 139 100% 116 43% 151 57% 267 100% 121 39% 191 61% 312 100% 229 46% 271 54% 500 100% 224 51% 216 49% 440 100% 111 58% 81 42% 192 100% 159 41% 227 59% 386 100% 48 21% 182 79% 230 100% 79 21% 300 79% 379 100% 112 34% 213 66% 325 100% 65 36% 116 64% 181 100% 121 38% 198 62% 319 100% 64 22% 221 78% 285 100% 102 23% 344 77% 446 100% 97 24% 308 76% 405 100% 42 24% 136 76% 178 100% 66 19% 283 81% 349 100% 45 22% 159 78% 204 100% 64 20% 259 80% 323 100% 64 22% 229 78% 293 100% 33 20% 131 80% 164 100% 49 16% 254 84% 303 100% 19 24% 61 76% 80 100% 18 14% 107 86% 125 100% 32 27% 85 73% 117 100% 6 11% 51 89% 57 100% 13 12% 92 88% 105 100% 16 27% 43 73% 59 100% 17 17% 86 83% 103 100% 22 29% 53 71% 75 100% 5 9% 50 91% 55 100% 11 13% 73 87% 84 100% 31 12% 231 88% 262 100% 76 18% 342 82% 418 100% 73 18% 325 82% 398 100% 29 16% 153 84% 182 100% 68 18% 307 82% 375 100% Page 7 of 28 N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % N % 6b) Staff Responsiveness Poor to Fair 25 14% 57 19% Good to Excellent 149 86% 244 81% TOTAL 174 100% 301 100% 7. Campus residence life living on campus 7a) Quality of Service 53 22% 98 24% Poor to Fair 190 78% 309 76% Good to Excellent 243 100% 407 100% TOTAL 7b) Staff Responsiveness Poor to Fair 35 20% 72 24% Good to Excellent 139 80% 227 76% TOTAL 174 100% 299 100% 8. Opportunities to participate in campus recreation & other extra-curricular activites Poor to Fair 21 7% 36 8% Good to Excellent 266 93% 401 92% TOTAL 287 100% 437 100% 9. Opportunities to participate in community service projects Poor to Fair 45 19% 71 20% Good to Excellent 190 81% 278 80% TOTAL 235 100% 349 100% 10. Opportunities to develop leadership skills Poor to Fair 35 15% 65 18% Good to Excellent 205 85% 291 82% TOTAL 240 100% 356 100% 2006 2004 2002 Section E: Your Conclusions N % N % N % 1. Intellectual environment on campus Very Weak to Weak 40 11% 48 9% Strong to Very Strong 309 89% 499 91% TOTAL 349 100% 547 100% 2. Quality of instruction overall Poor to Fair 30 9% 38 7% Good to Excellent 318 91% 510 93% TOTAL 348 100% 548 100% 3. Overall education Poor to Fair 34 10% 30 5% Good to Excellent 314 90% 516 95% Page 8 of 28 N % N % N % 68 24% 211 76% 279 100% 24 14% 143 86% 167 100% 59 18% 266 82% 325 100% 111 30% 257 70% 368 100% 43 26% 121 74% 164 100% 96 32% 205 68% 301 100% 80 29% 195 71% 275 100% 44 29% 109 71% 153 100% 80 31% 181 69% 261 100% 57 15% 327 85% 384 100% 18 10% 164 90% 182 100% 58 15% 322 85% 380 100% 77 23% 255 77% 332 100% 37 23% 125 77% 162 100% 77 25% 226 75% 303 100% 70 21% 260 79% 330 100% 2000 N % 28 17% 139 83% 167 100% 1999 N % 64 21% 246 79% 310 100% 1998 N % 23 5% 488 95% 511 100% 7 3% 210 97% 217 100% 15 3% 456 97% 471 100% 40 8% 470 92% 510 100% 16 7% 201 93% 217 100% 31 7% 430 93% 461 100% 46 462 20 196 34 436 9% 91% 9% 91% 7% 93% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % 348 100% TOTAL 4. Do you plan to complete your degree program at UNCW? Not sure 34 10% No 15 4% Yes 300 86% TOTAL 349 100% 5. If starting over, would you choose UNCW again? Not sure 60 17% No 22 6% Yes 267 77% TOTAL 349 100% TOTAL RESPONSES 350 UNCW Students Only 2006 2004 1. Plans regarding undergraduate degree Grad in 4 years from UNCW 253 73% Grad in 5-6 yrs from UNCW 47 14% Grad at some point from UNCW 2 1% Intend to transfer 19 5% Plans uncertain 10 3% Plan to quit school 0 0% Other plans not specified 15 4% TOTAL 346 100% 2. What is your average week employment status this semester? Not working 111 32% Work 1-10 hours 60 17% Work 11-20 hours 97 28% Work 21-30 hours 60 17% Work 31-40 hours 19 5% Work more than 40 hours 2 1% TOTAL 349 100% 3. Based on your course load, what is avg. study time/week outside classroom? 0-2 hours 12 3% 3-5 hours 97 28% 6-8 hours 114 33% 9-11 hours 54 16% 12-14 hours 32 9% 15-17 hours 22 6% Page 9 of 28 N % 546 100% N % 508 100% N % 216 100% N % 470 100% 40 7% 30 5% 477 87% 547 100% 59 12% 25 5% 425 83% 509 100% 16 7% 18 8% 183 84% 217 100% 27 6% 26 6% 417 89% 470 100% 92 17% 33 6% 421 77% 546 100% 548 2002 100 20% 32 6% 378 74% 510 100% 510 2000 43 20% 12 6% 161 75% 216 100% 432 81% 46 9% 3 1% 31 6% 19 4% 1 0% 1 0% 533 100% 372 73% 59 12% 6 1% 30 6% 27 5% 0 0% 16 3% 510 100% 1999 N % 163 75% 22 10% 5 2% 15 7% 7 3% 0 0% 4 2% 216 100% 69 15% 30 6% 368 79% 467 100% 473 1998 183 34% 100 18% 172 32% 67 12% 19 3% 4 1% 545 100% 158 31% 101 20% 149 29% 80 16% 15 3% 8 2% 511 100% 68 32% 42 20% 47 22% 37 17% 11 5% 7 3% 212 100% 17 142 170 113 54 29 30 126 133 112 51 30 3% 26% 31% 21% 10% 5% 6% 25% 26% 22% 10% 6% 11 56 64 34 21 14 5% 27% 30% 16% 10% 7% SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % N % 18-20 hours 11 3% 13 2% 21+ hours 6 2% 7 1% TOTAL 348 100% 545 100% 4. What do you expect your cumulative GPA to be at end of this semester? Below 2.0 0 0% 2 0% 2.01 - 2.50 20 6% 23 4% 2.51 - 3.00 84 24% 141 26% 3.01 - 3.50 155 45% 254 47% 3.51 - 4.00 89 26% 125 23% TOTAL 348 100% 545 100% 5. Extra Curricular Activities (Mark all that apply) Leadership development 55 8% 109 10% Media organization 10 1% 34 3% Campus entertainment 191 28% 257 23% Recreation/Intramural sports 168 25% 259 24% Greek organizations 53 8% 90 8% Religious organizations 74 11% 142 13% Community volunteer service 78 12% 148 13% Other 43 6% 63 6% TOTAL 672 100% 1102 100% 6. Indicate your feelings about the following statements 6a) Campus provides caring environment for students Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6b) Valued as a person on this campus Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6c) UNCW is a friendly campus Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6d) Supported by faculty and staff Agree to Strongly Agree Page 10 of 28 N % 18 4% 10 2% 510 100% % 5 2% 6 3% 211 100% 4 1% 34 7% 137 27% 205 41% 126 25% 506 100% 1 0% 14 7% 76 36% 77 37% 42 20% 210 100% 90 10% 26 3% 231 25% 193 21% 81 9% 105 11% 132 14% 59 6% 917 100% 49 11% 22 5% 97 21% 102 22% 47 10% 43 9% 74 16% 25 5% 459 100% 387 76% 105 21% 17 3% 509 100% 185 86% 27 13% 4 2% 216 100% 292 57% 171 34% 46 9% 509 100% 162 75% 43 20% 11 5% 216 100% 452 89% 40 8% 16 3% 508 100% 195 90% 15 7% 6 3% 216 100% 389 180 76% N 83% N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % Neutral Disagree to Strongly Disagree TOTAL 6e) Plenty of places on campus where I can study Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6f) Plenty of places on campus where I can relax/socialize Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6g) Administrators are open to discuss policies Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6h) Informed about happenings on campus Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6i) Channels for expressing students' concerns readily accessible Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6j) UNCW is celebrating diversity Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6k) Isolated on this campus Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL Page 11 of 28 N % N % 102 20% 18 4% 509 100% N % 25 12% 10 5% 215 100% 423 83% 63 12% 23 5% 509 100% 194 90% 13 6% 9 4% 216 100% 385 76% 77 15% 47 9% 509 100% 169 78% 31 14% 15 7% 215 100% 230 45% 222 44% 55 11% 507 100% 126 58% 64 30% 25 12% 215 100% 259 51% 148 29% 99 20% 506 100% 149 70% 33 16% 30 14% 212 100% 219 43% 226 44% 64 13% 509 100% 134 63% 54 25% 26 12% 214 100% 311 61% 146 29% 51 10% 508 100% 158 74% 37 17% 19 9% 214 100% 65 13% 91 18% 352 69% 508 100% 17 8% 20 9% 177 83% 214 100% N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below 6l) Overwhelmed by demands on my time Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6m) I am part of the UNCW community Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL 6n) Proud to be a UNCW student Agree to Strongly Agree Neutral Disagree to Strongly Disagree TOTAL TOTAL RESPONSES N % N % 350 Page 12 of 28 N 548 % N % N % 168 33% 137 27% 203 40% 508 100% 61 29% 50 23% 102 48% 213 100% 344 68% 126 25% 38 7% 508 100% 156 73% 47 22% 10 5% 213 100% 427 84% 65 13% 15 3% 507 100% 510 193 91% 17 8% 3 1% 213 100% 217 N 473 % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 2005 N % N % 2003 N % 1. College education contribution to your ability to: 1a) make well-informed choices about personal issues Very Much to Somewhat 198 92% Very Little to Not At All 17 8% TOTAL 215 100% 1b) make well-informed choices about substance/alcohol usage Very Much to Somewhat 154 72% Very Little to Not At All 59 28% TOTAL 213 100% 1c) live a healthy lifestyle Very Much to Somewhat 171 80% Very Little to Not At All 43 20% TOTAL 214 100% 1d) solve problems Very Much to Somewhat 200 93% Very Little to Not At All 14 7% TOTAL 214 100% 1e) participate in a representative democracy Very Much to Somewhat 162 75% Very Little to Not At All 53 25% TOTAL 215 100% 1f) recognize learning opportunities in everyday life Very Much to Somewhat 202 94% Very Little to Not At All 14 6% TOTAL 216 100% 1g) develop technology skills for educ. development Very Much to Somewhat 192 90% Very Little to Not At All 22 10% TOTAL 214 100% 1h) develop personal leadership skills Very Much to Somewhat 185 87% Very Little to Not At All 27 13% TOTAL 212 100% 1i) develop skills for lifelong learning Very Much to Somewhat 201 95% Very Little to Not At All 11 5% 347 93% 28 7% 375 100% 249 66% 126 34% 375 100% 302 80% 77 20% 379 100% 28 7% 349 93% 377 100% 281 77% 85 23% 366 100% 354 94% 22 6% 376 100% 333 90% 39 10% 372 100% 332 89% 43 11% 375 100% Page 13 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 212 100% N TOTAL 2. Your feelings about the following statements: 2a) This campus provides caring environment Neutral 46 21% 51 Strongly Agree to Agree 157 72% 317 Disagree to Strongly Disagree 14 6% 12 TOTAL 217 100% 380 2b) I feel valued as a person on this campus Neutral 77 35% 105 Strongly Agree to Agree 112 52% 244 Disagree to Strongly Disagree 28 13% 31 TOTAL 217 100% 380 2c) I feel UNCW is a friendly campus Neutral 34 16% 28 Strongly Agree to Agree 176 81% 349 Disagree to Strongly Disagree 7 3% 3 TOTAL 217 100% 380 2d) I feel supported by faculty and staff Neutral 31 14% 64 Strongly Agree to Agree 173 80% 304 Disagree to Strongly Disagree 12 6% 10 TOTAL 216 100% 378 2e) There are plenty of places on campus where I can study Neutral 28 13% 38 Strongly Agree to Agree 170 78% 325 Disagree to Strongly Disagree 19 9% 17 TOTAL 217 100% 380 2f) There are plenty of places on campus where I can relax/socialize Neutral 46 21% 60 Strongly Agree to Agree 149 69% 285 Disagree to Strongly Disagree 20 9% 35 TOTAL 215 100% 380 2g) Administrators are open to discuss administrative policies Neutral 82 38% 157 Strongly Agree to Agree 101 47% 186 Disagree to Strongly Disagree 34 16% 35 TOTAL 217 100% 378 2h) I feel informed about what is happening on campus % 13% 83% 3% 100% 28% 64% 8% 100% 7% 92% 1% 100% 17% 80% 3% 100% 10% 86% 4% 100% 16% 75% 9% 100% 42% 49% 9% 100% Page 14 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N Neutral 53 24% 80 Strongly Agree to Agree 126 58% 243 Disagree to Strongly Disagree 38 18% 57 TOTAL 217 100% 380 2i) Channels for expressing students' concerns are readily accessible Neutral 75 35% 147 Strongly Agree to Agree 97 45% 194 Disagree to Strongly Disagree 45 21% 39 TOTAL 217 100% 380 2j) I feel UNCW is celebrating diversity Neutral 73 34% 122 Strongly Agree to Agree 102 47% 186 Disagree to Strongly Disagree 41 19% 71 TOTAL 216 100% 379 2k) I feel isolated on this campus Neutral 40 19% 49 Strongly Agree to Agree 23 11% 34 Disagree to Strongly Disagree 153 71% 297 TOTAL 216 100% 380 2l) I feel overwhelmed by demands on my time Neutral 65 30% 112 Strongly Agree to Agree 87 40% 137 Disagree to Strongly Disagree 65 30% 130 TOTAL 217 100% 379 2m) I feel that I am part of the UNCW community Neutral 55 25% 66 Strongly Agree to Agree 148 68% 280 Disagree to Strongly Disagree 14 6% 28 TOTAL 217 100% 374 2n) I am proud to be a UNCW student Neutral 19 9% 22 Strongly Agree to Agree 193 89% 351 Disagree to Strongly Disagree 5 2% 5 TOTAL 217 100% 378 3. At UNCW, how often have you become acquainted with students…. 3a) whose interests are different from yours Very Often to Often 162 75% 298 Occasionally to Never 54 25% 77 % 21% 64% 15% 100% 39% 51% 10% 100% 32% 49% 19% 100% 13% 9% 78% 100% 30% 36% 34% 100% 18% 75% 7% 100% 6% 93% 1% 100% 79% 21% Page 15 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % TOTAL 216 100% 375 100% 3b) whose family background (eco, soc) is different from yours Very Often to Often 160 74% 282 76% Occasionally to Never 56 26% 90 24% TOTAL 216 100% 372 100% 3c) whose age is significantly different from yours Very Often to Often 98 45% 209 55% Occasionally to Never 118 55% 168 45% TOTAL 216 100% 377 100% 3d) whose race/ethnic background is different from yours Very Often to Often 91 42% 187 50% Occasionally to Never 125 58% 190 50% TOTAL 216 100% 377 100% 3e) from another country Very Often to Often 45 21% 76 20% Occasionally to Never 171 79% 299 80% TOTAL 216 100% 375 100% 4. How often have you had a serious discussion with students…. 4a) whose philosophy of life or personal values are very different from yours Very Often to Often 88 41% 194 52% Occasionally to Never 127 59% 176 48% TOTAL 215 100% 370 100% 4b) whose political opinions are very different from yours Very Often to Often 127 59% 203 59% Occasionally to Never 87 41% 139 41% TOTAL 214 100% 342 100% 4c) whose religious beliefs are very different from yours Very Often to Often 110 51% 200 55% Occasionally to Never 106 49% 165 45% TOTAL 216 100% 365 100% 4d) whose race/ethnic background is different from yours Very Often to Often 84 39% 160 43% Occasionally to Never 133 61% 211 57% TOTAL 217 100% 371 100% 4e) from a country different from yours Very Often to Often 30 14% 68 18% Occasionally to Never 186 86% 303 82% TOTAL 216 100% 371 100% Page 16 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N 5. To what extent do faculty show respect for… 5a) ethnic diversity of students Very Much to Somewhat 177 98% Very Little to Not at All 4 2% TOTAL 181 100% 5b) religious diversity of students Very Much to Somewhat 166 89% Very Little to Not at All 20 11% TOTAL 186 100% 5c) gender diversity of students Very Much to Somewhat 186 97% Very Little to Not at All 6 3% TOTAL 192 100% 5d) age diversity of students Very Much to Somewhat 185 98% Very Little to Not at All 4 2% TOTAL 189 100% 5e) sexual orientation of students Very Much to Somewhat 161 95% Very Little to Not at All 9 5% TOTAL 170 100% 6. My school year resident is… on-campus 91 42% off-campus, within 1 mile 27 12% off-campus, within 5 miles 71 33% off-campus, within 10 miles 13 6% off-campus, outside 10 miles 15 7% TOTAL 217 100% 7. What is your (avg wk) employment status this semester? Not working 72 33% Work 1-10 hours 37 17% Work 11-20 hours 52 24% Work 21-30 hours 46 21% Work 31-40 hours 7 3% Work more than 40 hours 3 1% TOTAL 217 100% 8. What do you expect your cum GPA to be at end of semester? Below 2.00 % 293 97% 8 3% 301 100% 293 95% 16 5% 309 100% 324 97% 9 3% 333 100% 307 95% 17 5% 324 100% 233 91% 23 9% 256 100% 133 35% 67 18% 134 35% 29 8% 16 4% 379 100% 134 35% 70 19% 95 25% 58 15% 16 4% 5 1% 378 100% 2 Page 17 of 28 1% N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 4% 26% 48% 23% 100% 2.01 - 2.50 8 2.51 - 3.00 56 3.01 - 3.50 104 3.51 - 4.00 49 TOTAL 217 9. What is avg numbers hours/wk you spend studying? 0-2 hours 15 7% 3-5 hours 67 31% 6-8 hours 69 32% 9-11 hours 27 12% 12-14 hours 19 9% 15-17 hours 14 6% 18-20 hours 3 1% 21 hours or more 3 1% TOTAL 217 100% 10. Have you formally declared your major or pre-major? Yes 211 98% No 5 2% TOTAL 216 100% 11. Extra-curricular activities you have participated in at UNCW athletic events 105 19% leadership development 41 7% media organization 12 2% campus entertainment 111 20% recreation activities/intramurals 102 18% Greek organizations 37 7% religious organizations 53 9% community services 80 14% other 25 4% TOTAL 566 100% 12. Academic Advising 12a) Advisor is available to you Strongly Agree to Agree 202 93% Disagree to Strongly Disagree 15 7% TOTAL 217 100% 12b) Advisor demonstrates interest in your academic needs Strongly Agree to Agree 190 88% Disagree to Strongly Disagree 25 12% N % 25 7% 84 22% 145 38% 121 32% 377 100% 20 5% 100 27% 114 30% 60 16% 40 11% 27 7% 10 3% 6 2% 377 100% 175 22% 65 8% 25 3% 157 19% 140 17% 71 9% 67 8% 106 13% 0 0% 806 100% 349 93% 25 7% 374 100% 330 43 88% 12% Page 18 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 215 100% N % 373 100% TOTAL 12c) Advisor takes time to understand your needs Strongly Agree to Agree 186 88% 313 85% Disagree to Strongly Disagree 26 12% 56 15% TOTAL 212 100% 369 100% 12d) Advisor takes time to work with you Strongly Agree to Agree 189 90% 332 90% Disagree to Strongly Disagree 21 10% 35 10% TOTAL 210 100% 367 100% 12e) Advisor provides accurate academic requirement information Strongly Agree to Agree 186 87% 329 89% Disagree to Strongly Disagree 29 13% 42 11% TOTAL 215 100% 371 100% 12f) Advisor is helpful when registration problems arise Strongly Agree to Agree 170 89% 283 86% Disagree to Strongly Disagree 22 11% 45 14% TOTAL 192 100% 328 100% 12g) Academic advising OVERALL meets your needs Strongly Agree to Agree 190 89% 329 89% Disagree to Strongly Disagree 24 11% 42 11% TOTAL 214 100% 371 100% 13. Financial Aid Counseling 13a) Financial aid counseling is available for you Strongly Agree to Agree 110 85% 141 75% Disagree to Strongly Disagree 19 15% 46 25% TOTAL 129 100% 187 100% 13b) Financial aid counseling demonstrates interest in your financial situation Strongly Agree to Agree 90 73% 109 62% Disagree to Strongly Disagree 34 27% 68 38% TOTAL 124 100% 177 100% 13c) Financial aid counseling takes time to understand your needs Strongly Agree to Agree 89 72% 103 60% Disagree to Strongly Disagree 35 28% 69 40% TOTAL 124 100% 172 100% 13d) Financial aid counseling takes time to work with you Strongly Agree to Agree 89 72% 106 62% Disagree to Strongly Disagree 34 28% 65 38% TOTAL 123 100% 171 100% Page 19 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % N 13e) Financial aid counseling provides accurate process & resource information Strongly Agree to Agree 94 75% 118 67% Disagree to Strongly Disagree 32 25% 59 33% TOTAL 126 100% 177 100% 13f) Financial aid counseling OVERALL meets your needs Strongly Agree to Agree 92 72% 112 63% Disagree to Strongly Disagree 35 28% 66 37% TOTAL 127 100% 178 100% 14. Registrar's Office Staff 14a) Registrar's staff is available to you. Strongly Agree to Agree 163 98% 269 99% Disagree to Strongly Disagree 4 2% 3 1% TOTAL 167 100% 272 100% 14b) Registrar's staff demonstrates interest in your registration concerns Strongly Agree to Agree 133 84% 271 90% Disagree to Strongly Disagree 25 16% 29 10% TOTAL 158 100% 300 100% 14c) Registrar's staff takes time to understand your needs Strongly Agree to Agree 125 84% 198 82% Disagree to Strongly Disagree 24 16% 43 18% TOTAL 149 100% 241 100% 14d) Registrar's staff takes time to work with you Strongly Agree to Agree 137 89% 207 86% Disagree to Strongly Disagree 17 11% 34 14% TOTAL 154 100% 241 100% 14e) Registrar's staff provides accurate registration process information Strongly Agree to Agree 145 93% 238 95% Disagree to Strongly Disagree 11 7% 12 5% TOTAL 156 100% 250 100% 14f) Registrar's staff OVERALL meets your needs Strongly Agree to Agree 145 91% 240 95% Disagree to Strongly Disagree 15 9% 13 5% TOTAL 160 100% 253 100% 15. Registration for Classes 15a) Desired classes are available Strongly Agree to Agree 95 44% 159 43% Disagree to Strongly Disagree 122 56% 213 57% TOTAL 217 100% 372 100% Page 20 of 28 % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % 15b) A variety of course options are available Strongly Agree to Agree 128 59% 249 67% Disagree to Strongly Disagree 88 41% 120 33% TOTAL 216 100% 369 100% 15c) SEAWEB is a helpful registration method Strongly Agree to Agree 202 94% 345 93% Disagree to Strongly Disagree 14 6% 26 7% TOTAL 216 100% 371 100% 15d) Registration for classes OVERALL meets your needs Strongly Agree to Agree 150 70% 269 73% Disagree to Strongly Disagree 65 30% 97 27% TOTAL 215 100% 366 100% 16. Health Services Staff 16a) Health staff helps you articulate your health concerns Strongly Agree to Agree 132 90% 218 89% Disagree to Strongly Disagree 15 10% 28 11% TOTAL 147 100% 246 100% 16b) Health staff helps you identify info related to your health concerns Strongly Agree to Agree 127 87% 215 88% Disagree to Strongly Disagree 19 13% 29 12% TOTAL 146 100% 244 100% 16c) Health staff help you interpret health info from different perspective Strongly Agree to Agree 110 81% 186 84% Disagree to Strongly Disagree 25 19% 36 16% TOTAL 135 100% 222 100% 16d) Health staff help you make well-informed health choices Strongly Agree to Agree 125 90% 210 90% Disagree to Strongly Disagree 14 10% 23 10% TOTAL 139 100% 233 100% 16e) Health staff helps you consider next steps in dealing w/your health concerns Strongly Agree to Agree 123 87% 198 86% Disagree to Strongly Disagree 18 13% 31 14% TOTAL 141 100% 229 100% 16f) Health services staff OVERALL meets your needs Strongly Agree to Agree 125 85% 211 88% Disagree to Strongly Disagree 22 15% 30 12% TOTAL 147 100% 241 100% 17. Food Services Page 21 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N 17a) Selection of food items is satisfactory Strongly Agree to Agree 120 61% 249 Disagree to Strongly Disagree 76 39% 93 TOTAL 196 100% 342 17b) Variety of food items is satisfactory Strongly Agree to Agree 105 54% 231 Disagree to Strongly Disagree 91 46% 112 TOTAL 196 100% 343 17c) Price and quality of food items offer a good value Strongly Agree to Agree 72 37% 130 Disagree to Strongly Disagree 123 63% 213 TOTAL 195 100% 343 17d) Food Services staff is knowledgeable, courteous and helpful Strongly Agree to Agree 138 71% 289 Disagree to Strongly Disagree 56 29% 46 TOTAL 194 100% 335 17e) Hours of operation are satisfactory Strongly Agree to Agree 134 68% 208 Disagree to Strongly Disagree 63 32% 131 TOTAL 197 100% 339 17f) The facility provides an inviting environment Strongly Agree to Agree 171 88% 320 Disagree to Strongly Disagree 24 12% 23 TOTAL 195 100% 343 17g) Food services OVERALL meets your needs Strongly Agree to Agree 140 71% 273 Disagree to Strongly Disagree 56 29% 67 TOTAL 196 100% 340 18. Parking Services 18a) There is sufficient availability of parking on campus Strongly Agree to Agree 15 7% 48 Disagree to Strongly Disagree 190 93% 305 TOTAL 205 100% 353 18b) Parking rules and regulations are clearly communicated Strongly Agree to Agree 102 50% 231 Disagree to Strongly Disagree 104 50% 122 TOTAL 206 100% 353 18c) Parking rules and regulations are fairly enforced % 73% 27% 100% 67% 33% 100% 38% 62% 100% 86% 14% 100% 61% 39% 100% 93% 7% 100% 80% 20% 100% 14% 86% 100% 65% 35% 100% Page 22 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 94 45% 113 55% 207 100% Strongly Agree to Agree Disagree to Strongly Disagree TOTAL 18d) Obtaining a parking permit is easy Strongly Agree to Agree 129 63% Disagree to Strongly Disagree 76 37% TOTAL 205 100% 18e) Parking staff is knowledgeable, courteous and helpful Strongly Agree to Agree 90 49% Disagree to Strongly Disagree 94 51% TOTAL 184 100% 18f) Parking services OVERALL meets your needs Strongly Agree to Agree 76 37% Disagree to Strongly Disagree 129 63% TOTAL 205 100% 19. Campus Shuttle Services 19a) Frequency of shuttle service is satisfactory Strongly Agree to Agree 23 50% Disagree to Strongly Disagree 23 50% TOTAL 46 100% 19b) Shuttle service is timely in its operations Strongly Agree to Agree 23 50% Disagree to Strongly Disagree 23 50% TOTAL 46 100% 19c) Shuttle stop locations are convenient Strongly Agree to Agree 25 56% Disagree to Strongly Disagree 20 44% TOTAL 45 100% 19d) Shuttle drivers are knowledgeable, courteous and helpful Strongly Agree to Agree 36 84% Disagree to Strongly Disagree 7 16% TOTAL 43 100% 19e) Campus shuttle services OVERALL meets your needs Strongly Agree to Agree 27 60% Disagree to Strongly Disagree 18 40% TOTAL 45 100% 20. Bookstore 20a) Textbooks that you need are available N % 202 58% 149 42% 351 100% 279 83% 57 17% 336 100% 188 61% 118 39% 306 100% 179 51% 169 49% 348 100% 54 71% 22 29% 76 100% 57 73% 21 27% 78 100% 58 74% 20 26% 78 100% 67 87% 10 13% 77 100% 63 82% 14 18% 77 100% Page 23 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 189 90% 20 10% 209 100% Strongly Agree to Agree Disagree to Strongly Disagree TOTAL 20b) Selection of class supplies is sufficient Strongly Agree to Agree 201 97% Disagree to Strongly Disagree 6 3% TOTAL 207 100% 20c) Selection of spirit/logo items is satisfactory Strongly Agree to Agree 190 93% Disagree to Strongly Disagree 15 7% TOTAL 205 100% 20d) Selection of general items meets your needs Strongly Agree to Agree 194 95% Disagree to Strongly Disagree 11 5% TOTAL 205 100% 20e) Staff is knowledgeable, courteous and helpful Strongly Agree to Agree 206 99% Disagree to Strongly Disagree 3 1% TOTAL 209 100% 20f) Operating hours are appropriate to meet your needs Strongly Agree to Agree 183 87% Disagree to Strongly Disagree 27 13% TOTAL 210 100% 20g) On-site Computer Service Center meets your needs Strongly Agree to Agree 134 89% Disagree to Strongly Disagree 17 11% TOTAL 151 100% 20h) Facility provides an inviting environment Strongly Agree to Agree 197 96% Disagree to Strongly Disagree 9 4% TOTAL 206 100% 20i) Bookstore OVERALL meets your needs Strongly Agree to Agree 196 94% Disagree to Strongly Disagree 12 6% TOTAL 208 100% 21. Student Accounts/Cashiers 21a) Payments and credits are accurately reflected on your bill Strongly Agree to Agree 172 94% N % 313 88% 42 12% 355 100% 350 97% 9 3% 359 100% 298 86% 47 14% 345 100% 346 98% 6 2% 352 100% 342 98% 8 2% 350 100% 326 92% 30 8% 356 100% 191 94% 13 6% 204 100% 355 98% 7 2% 362 100% 355 98% 8 2% 363 100% 291 95% Page 24 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % Disagree to Strongly Disagree 11 6% 14 5% TOTAL 183 100% 305 100% 21b) Payments and credits are reflected on your bill in a timely manner Strongly Agree to Agree 162 90% 270 90% Disagree to Strongly Disagree 18 10% 31 10% TOTAL 180 100% 301 100% 21c) Payment due dates are reasonable and clearly communicated Strongly Agree to Agree 168 93% 271 91% Disagree to Strongly Disagree 13 7% 27 9% TOTAL 181 100% 298 100% 21d) Tuition rates and payment policies are appropriately communicated Strongly Agree to Agree 166 92% 277 91% Disagree to Strongly Disagree 14 8% 27 9% TOTAL 180 100% 304 100% 21e) Have appropriate access to staff Strongly Agree to Agree 167 95% 273 95% Disagree to Strongly Disagree 8 5% 13 5% TOTAL 175 100% 286 100% 21f) Staff is responsive to problem resolution Strongly Agree to Agree 148 91% 253 92% Disagree to Strongly Disagree 14 9% 22 8% TOTAL 162 100% 275 100% 21g) Staff is knowledgeable, courteous and helpful Strongly Agree to Agree 155 90% 270 94% Disagree to Strongly Disagree 17 10% 16 6% TOTAL 172 100% 286 100% 21h) Student accounts/cashiers OVERALL meet your needs Strongly Agree to Agree 170 94% 298 97% Disagree to Strongly Disagree 10 6% 8 3% TOTAL 180 100% 306 100% 22. Library Services 22a) Sufficient operating hours Strongly Agree to Agree 198 94% 309 84% Disagree to Strongly Disagree 13 6% 58 16% TOTAL 211 100% 367 100% 22b) Sufficient Interlibrary Loan Service Strongly Agree to Agree 134 97% 194 97% Disagree to Strongly Disagree 4 3% 5 3% Page 25 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % N % TOTAL 138 100% 199 100% 22c) Library instruction for courses meet my needs Strongly Agree to Agree 175 98% 285 96% Disagree to Strongly Disagree 4 2% 13 4% TOTAL 179 100% 298 100% 22d) Useful library catalog Strongly Agree to Agree 202 98% 332 97% Disagree to Strongly Disagree 5 2% 11 3% TOTAL 207 100% 343 100% 22e) Appropriate access to databases & services from on-campus computers Strongly Agree to Agree 204 98% 340 98% Disagree to Strongly Disagree 4 2% 6 2% TOTAL 208 100% 346 100% 22f) Appropriate access to databases & services from off-campus computers Strongly Agree to Agree 188 97% 284 93% Disagree to Strongly Disagree 5 3% 21 7% TOTAL 193 100% 305 100% 22g) Appropriate content of book collection Strongly Agree to Agree 202 97% 333 96% Disagree to Strongly Disagree 6 3% 15 4% TOTAL 208 100% 348 100% 22h) Appropriate content of periodical collection Strongly Agree to Agree 174 98% 301 97% Disagree to Strongly Disagree 4 2% 9 3% TOTAL 178 100% 310 100% 22i) Appropriate content of government document collection Strongly Agree to Agree 150 99% 228 97% Disagree to Strongly Disagree 1 1% 6 3% TOTAL 151 100% 234 100% 22j) Appropriate content of media collection Strongly Agree to Agree 171 95% 290 98% Disagree to Strongly Disagree 9 5% 6 2% TOTAL 180 100% 296 100% 22k) Library as a study space meets your needs Strongly Agree to Agree 194 92% 334 93% Disagree to Strongly Disagree 17 8% 25 7% TOTAL 211 100% 359 100% 22l) Library services OVERALL meet your needs Page 26 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % Strongly Agree to Agree 212 100% Disagree to Strongly Disagree 1 0% TOTAL 213 100% 23. Library staff responsiveness was appropriate at…. 23a) Check Out (circulation) Strongly Agree to Agree 194 97% Disagree to Strongly Disagree 5 3% TOTAL 199 100% 23b) Reference (information & research assistance) Strongly Agree to Agree 188 96% Disagree to Strongly Disagree 7 4% TOTAL 195 100% 23c) Reserves/Media (course readings, videos, etc.) Strongly Agree to Agree 173 98% Disagree to Strongly Disagree 4 2% TOTAL 177 100% 23d) Curriculum Materials Center (K-12 materials) Strongly Agree to Agree 130 97% Disagree to Strongly Disagree 4 3% TOTAL 134 100% 23e) Special Collections (rare books and manuscripts) Strongly Agree to Agree 116 98% Disagree to Strongly Disagree 2 2% TOTAL 118 100% 23f) University Archives Strongly Agree to Agree 123 98% Disagree to Strongly Disagree 2 2% TOTAL 125 100% 23g) Library staff responsiveness OVERALL meet your needs Strongly Agree to Agree 204 99% Disagree to Strongly Disagree 3 1% TOTAL 207 100% 24. Information Technology Services 24a) Appropriate access to Internet Strongly Agree to Agree 201 96% Disagree to Strongly Disagree 9 4% TOTAL 210 100% 24b) Appropriate access to computer labs N % 358 98% 7 2% 365 100% 336 99% 2 1% 338 100% 320 97% 10 3% 330 100% 328 96% 14 4% 342 100% 197 99% 1 1% 198 100% 174 99% 1 1% 175 100% 176 99% 1 1% 177 100% 350 99% 2 1% 352 100% 321 7 328 98% 2% 93% Page 27 of 28 N % N % N % N % SOPHOMORE SURVEY ANALYSIS - General Administration UNC Wilmington Years 2003 & 2005 begin on pg. 13 below N % 177 88% 25 12% 202 100% N % 297 92% 25 8% 322 100% Strongly Agree to Agree Disagree to Strongly Disagree TOTAL 24c) Appropriate access to current software Strongly Agree to Agree 181 96% 259 96% Disagree to Strongly Disagree 7 4% 11 4% TOTAL 188 100% 270 100% 24d) Available wireless access that meets your needs Strongly Agree to Agree 145 83% Disagree to Strongly Disagree 30 17% TOTAL 175 100% 24e) Appropriate access to trained staff for help w/technology issues Strongly Agree to Agree 158 89% 246 94% Disagree to Strongly Disagree 19 11% 17 6% TOTAL 177 100% 263 100% 24f) Appropriate access to your e-mail account both on- and off-campus Strongly Agree to Agree 200 96% 321 98% Disagree to Strongly Disagree 9 4% 5 2% TOTAL 209 100% 326 100% 24g) Appropriate access to information technology training classes Strongly Agree to Agree 133 94% 195 96% Disagree to Strongly Disagree 8 6% 8 4% TOTAL 141 100% 203 100% 24h) Information Technology services OVERALL meet your needs Strongly Agree to Agree 201 97% 317 98% Disagree to Strongly Disagree 6 3% 6 2% TOTAL 207 100% 323 100% POPULATION 219 380 Page 28 of 28 N % N % N % N %
