UNCW Office of Institutional Research
and Assessment
Summary of Results from the Graduating Senior Survey 2013
The Graduating Senior Survey has been administered since 1998 by the UNC General
Administration. Currently, the 16 post secondary institutions in the UNC system are required to survey
their graduating seniors every third spring. Data from the surveys are used as part of state-wide
assessment activities. The survey contains 96 items pertaining to academic and non-academic
aspects of graduating seniors’ experience. This survey was significantly redesigned in Summer 2012
making cross year comparisons impossible for all but a few questions. The tables accompanying this
report display the results from 2013 for all items, however, only academic items are additionally
separated out by school/college. The survey itself is found in Appendix 1.
In Spring semester 2013, 1,754 graduating UNCW seniors were invited via email to participate
electronically in the Graduating Senior Survey. UNCW OIRA received 309 completed surveys for a
response rate of 18%, higher than the 2012 response rate of 13% but less than the 2010 response
rate of 39% and the 2008 response rate of 45%. Response rates in 2013 are shown by major in Table
1.
Highlights of this report are that graduating seniors rated the intellectual environment and the quality
of instruction in their major significantly higher than 5 years ago. Quality of instruction and overall
education were rated as excellent. Graduating seniors were very satisfied with instructors in their
major and perceived UNCW had contributed very much to their critical thinking and analytic skills.
Academic Items – Overall Results
Faculty Contribution: Respondents were asked to rate satisfaction with the faculty of their major
department on 8 items measuring Faculty Contributions using a 5-point Likert scale: 1 = Very
Dissatisfied, 2 = Dissatisfied, 3 = Neither Satisfied or Dissatisfied, 4 = Satisfied, 5 = Very Satisfied.
Overall means for 2013 are presented below (see Table 2 for complete results by school/college).
Satisfaction with Major Faculty
Overall satisfaction with instructors in major
4.52
Provide helpful feedback
4.23
Provide timely feedback
4.07
Use instructional technology
4.30
Encourage class discussion
4.40
Explain course material
4.34
Explain the expectations
4.31
Ability to motivate
4.32
1
2
3
4
5
Academic Advising in Your Major: Respondents were asked to rate satisfaction with academic
advising in their major department on 6 items using a 5-point Likert scale: 1 = Very Dissatisfied, 2
= Dissatisfied, 3 = Neither Satisfied or Dissatisfied, 4 = Satisfied, 5 = Very Satisfied and “Don't Know/
Not Applicable”, which was excluded from calculations of means. Overall means for 2013 are
presented below (see Table 3 for results by school/college).
Satisfaction with Major Academic Advising
Academic advising overall
3.78
Knowledge about post-graduation
employment options
3.95
Knowledge about post-graduation
education options
4.04
Knowledge about campus policies
4.03
Providing accurate information to me
3.90
Spending sufficient time with me
3.82
1
2
3
4
5
UNCW Contribution to Knowledge, Skills and Personal Development: Respondents were asked to
rate the extent to which their college education contributed to knowledge, skills, and personal
development using a 4-point Likert scale: 1 = Not at all, 2 = Very little, 3 = Somewhat, 4 = Very much
and “Don’t know”, which was excluded from calculations of means. Overall means for 2013 are
presented below (see Table 4 for results by school/college).
Additionally, 63.8% of respondents indicated they had participated in a co-op, internship,
practicum, student teaching, or other field experience as part of their major. Those who had
participated in these experiences were then asked to rate the extent of contribution to their personal
and professional growth on a 4-point Likert scale: 1 = Not at all, 2 = Very little, 3 = Somewhat, 4 =
Very much and “Don’t know”, which was excluded from calculations of means. Participating in such
field experiences was seen as having “very much” of contribution to their personal growth; the overall
mean rating was 3.70 (SD = 0.570) (see Table 5 for results by school/college).
Also, 22.6% of respondents indicated they had worked on a research project with a UNCW faculty
member outside of course or program requirements. Those who had worked on such a project
were asked to rate the extent of contribution to their personal growth on a 4-point Likert scale: 1 = Not
at all, 2 = Very little, 3 = Somewhat, 4 = Very much and “Don’t know”, which was excluded from
calculations of means. Participating in such research projects was seen as having “very much” of a
contribution to their personal growth; the overall mean rating was 3.72 (SD = 0.598) (see Table 6 for
results by school/college).
The final question in the knowledge, skills and personal development section asked whether they had
participated in any community service project through UNCW (e.g. through a club, Greek life,
or other University-sponsored activity). The 59.2% who indicated they had participated in such a
project were asked to rate the extent to which this experience contributed to their personal and
professional growth on a 4-point Likert scale: 1 = Not at all, 2 = Very little, 3 = Somewhat, 4 = Very
much and “Don’t know”, which was excluded from calculations of means. Participating in such
community service projects was seen as having “somewhat” of a contribution to their personal
growth; the overall mean rating was 3.37 (SD = 0.734) (see Table 7 for results by school/college).
Time to Graduation and Plans after Graduation: Respondents were asked their primary plans after
graduation. A total of 44.2% of respondents indicated that they are currently seeking, or plan to seek
paid employment. 18.2% of respondents indicated they will be going to graduate or professional
school full-time next year and 11% of respondents said they have accepted a full-time paid job related
to their field of study (see Table 8 for frequency of all responses).
Additionally respondents were asked whether it had taken them longer than four years (i.e., eight
consecutive semesters of enrollment) to graduate. Most (77.3%) said it did not take them longer.
The 22.7% of respondents who indicated it had taken longer were asked to select from a list as many
reasons they felt applied to them. A total of 45.7% respondents said it had taken them longer than
four years to graduate because they had changed majors, 32.8% indicated they had lost credits when
they transferred to UNCW, and 30% of respondents took a semester or more off for personal (nonfinancial) reasons (e.g., medical, family, etc.) (see Table 9 for frequency of all responses).
Evaluation of intellectual environment, quality of instruction and overall education: Questions in this
section did not change from previous versions of the survey; therefore, results are presented across
years. Respondents were asked to rate the intellectual environment at UNCW using a 4-point
Likert scale: 4 = Very strong, 3 = Strong, 2 = Weak, 1 = Very weak. Further, they were asked to rate
the quality of instruction in their major, the quality of instruction overall, and the overall
education at UNCW using a 4-point Likert scale: 4 = Excellent, 3 = Good, 2 = Fair, 1 = Poor. Mean
scores and standard deviations for 2013 are shown below. Quality of instruction within major and
overall education at UNCW were both rated as “excellent”. Means and standard deviations for 2008,
2010, 2012 and 2013 are presented for these questions in Table 10.
o
o
o
o
Intellectual environment on this campus (M = 3.33, SD = .617)
Quality of instruction in your major (M = 3.65, SD = .559)
Quality of instruction overall (M = 3.25, SD = .670)
Overall education at this institution (M = 3.55, SD = .611)
Notably, according to analyses of variance comparing average overall responses from 2008-2013 on
these questions, the average rating of the intellectual environment on this campus was significantly
higher in 2013 (M = 3.33, SD = .617) than in 2008 (M = 3.15, SD = .578) and 2010 (M = 3.17, SD =
.583), but did not differ from 2012 (M = 3.22, SD = .592), f(3, 1968) = 7.399 (p= .000) with a Scheffe
post hoc analyses (p < .05). Also, the average rating of quality of instruction within major was
significantly higher in 2013 (M = 3.65, SD = .559) than in 2008 (M = 3.52, SD = .559) but no different
than 2010 (M = 3.59, SD = .629) or 2012 (M = 3.58, SD = .675), f(3, 1978) = 3.748 (p = .011) with a
Scheffe post hoc analyses (p < .05).
2008
2010
2012
2013
2008
2010
2012
2013
For each question, years with different colored bars are significantly different.
Non-Academic Items – Overall Results
Respondents were asked to rate library services, information technology services, and career
services on many items using a using a 5-point Likert scale: 1 = Very Dissatisfied, 2 = Dissatisfied, 3
= Neither Satisfied or Dissatisfied, 4 = Satisfied, 5 = Very Satisfied, and “Don’t know/Not applicable
which was excluded from calculations of means. Overall means for 2013 are presented below (see
Table 11 for complete results). Non-academic items are not separated out by school/college.
Library Services
UNCW Satisfaction with Library Services
4.01
Library services overall
Effectiveness of library resources improving my learning
4.10
Hours of operation
4.13
4.24
Access to online library resources
4.18
Access to databases and resources
Training on using library resources
4.03
Space for group work
3.43
Space for individual work
3.51
Helpfulness of staff
4.28
1
2
3
4
5
Information Technology
UNCW Satisfaction with Information Technology
Information technology services overall
3.99
Effectiveness of information technology improving my …
3.98
Online course management systems
3.95
Availability of wireless access
3.87
Availability of equipment in computer labs to meet …
4.18
Hours of operation for computer labs
4.28
Assistance from helpdesk in solving my problems
4.25
Training on technology I need to use
4.08
1
2
3
4
5
Career Services
UNCW Satisfaction with Career Services
Career services overall
4.04
Availability of career resources online
4.04
Help preparing for interviews
4.17
Access to employment opportunities
3.94
Information on career-related experiences
4.03
Helpfulness of staff
4.27
1
2
3
4
5
Other Offices: Respondents were asked to rate other offices that serve them both on satisfaction
with service and staff responsiveness on a 5-point Likert scale: 1 = Very Dissatisfied, 2 =
Dissatisfied, 3 = Neither Satisfied or Dissatisfied, 4 = Satisfied, 5 = Very Satisfied, and “No
experience to judge”, which was excluded from calculations of means. Overall means and standard
deviations for 2013 below (see Table 12 for complete results).
UNCW Satisfaction with Services
4.52
Campus Police - Staff responsiveness
4.59
Campus Police - Service area
Parking - Staff responsiveness
3.63
Parking - Service area
3.06
4.7
On-campus shuttle/transportation - Staff…
On-campus shuttle/transportation - Service area
4.55
Campus recreation - Staff responsiveness
4.33
Campus recreation - Service area
3.7
Bookstore - Staff responsiveness
4.12
Bookstore - Service area
3.94
Housing and Residence Life - Staff responsiveness
4.58
Housing and Residence Life - Service area
4.52
1
2
3
4
5
UNCW Satisfaction with Services
Cashier/Student Accounts/Billing - Staff responsiveness
Cashier/Student Accounts/Billing - Service area
Counseling (personal, psychological) - Staff…
Counseling (personal, psychological) - Service area
Health Services - Staff responsiveness
Health Services - Service area
Dining Services - Staff responsiveness
Dining Services - Service area
Financial Aid: Disbursement Process - Staff…
Financial Aid: Disbursement Process - Service area
Financial Aid: Application/Award Process- Staff…
Financial Aid: Application/Award Process - Service area
Registrar - Staff responsiveness
Registrar - Service area
1
4.36
4.22
4.96
4.93
4.36
4.18
4.38
4.14
4.48
4.37
4.38
4.26
4.21
4.1
2
3
4
5
Safety and Employment:
Additionally, respondents were asked to indicate while school was in session this academic year
about how many hours per week they had spent working for pay. The most frequent responses
are shown below (see Table 13 for frequency of all ranges).
- On campus – 72% of respondents said 0 hours per week
- Off campus – 38.8% of respondents said 0 hours per week
Finally, respondents were to estimate how often over the last two years they have had concerns
with their personal safety on campus using a 4-point Likert scale: 1 = Never, 2 = Seldom, 3 =
Sometimes, 4 = Frequently. A total of 58.8% respondents reported that they never had concerns with
their personal safety on campus (M=.48, SD=.639).
Conclusions:
Finally, most respondents said they would still choose this institution if they could start over and
would recommend this institution to a friend (see Table 14 for results by school/college).
APPENDIX A
Graduating Senior Survey
Section A: Faculty Contribution
Please rate your overall satisfaction with instructors in your major department on each of the following
1. Their ability to motivate me to do my best
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
2. How carefully they explain the expectations of student performance in the course
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
3. How well they explain course material
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
4. The extent to which they encourage class discussion
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
5. How effectively they use instructional technology in teaching and learning activities
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
6. How quickly they provide feedback on my work
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
7. The helpfulness of their feedback on my work
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
8. Overall satisfaction with instructors in your major
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
Section B: Help Outside the Classroom
Based on your last two years on this campus, how satisfied are you with each of the following?
1. Academic advising in your major
a. Advisor spending sufficient time with me
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
b. Advisor providing accurate information about degree requirements and course sequencing
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
c. Advisor’s knowledge about campus policies and procedures
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
d. Advisor’s knowledge about post-graduation educational options (e.g., graduate school)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
e. Advisor’s knowledge about post-graduation employment options
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
f. Academic advising overall
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
2. Library Services
a. Helpfulness of staff
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
b. Space for individual student work
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
c. Space for group work
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
d. Training/instruction for using library and information resources
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
e. Access to databases and resources
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
f. Access to online library resources
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
g. Hours of operation
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
h. Effectiveness of library resources and services in improving my learning experience
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
i.
Library services overall
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
3. Information Technology Services
a. Training on the technology I need to use
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
b. Assistance from the helpdesk in solving my technology problems
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
c. Hours of operation for university computer labs
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
d. Availability of equipment and software in university computer labs to meet my needs
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
e. Availability of wireless access on campus
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
f. Online course management system(s) used in my classes (e.g., Blackboard)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
g. Effectiveness of information technology in improving my learning experience
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
h. Information technology services overall
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
3. Career Services
a. Helpfulness of staff
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
b. Information on internships, co-op, or other career-related experiences
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
c. Access to employment opportunities (e.g., career fairs, interviews, job listings, etc.)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
d. Help in preparing for interviews, resumes, etc.
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
e. Availability of career resources online
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
f. Career services overall
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) Don’t know/not applicable
Section C: Knowledge, Skills, and Personal Growth
1. To what extent do you think your college education contributed to your knowledge, skills, and
personal development in each of the following areas?
a. Writing effectively
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
b. Speaking effectively (i.e., to large and small groups and making presentations)
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
c. Listening attentively
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
d. Comprehending written and oral information
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
e. Using mathematics skills
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
f. Applying scientific methods of inquiry
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
g. Applying analytic skills
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
h. Using critical thinking skills
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
i.
Using technologies appropriate to my discipline
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
j.
Developing leadership skills
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
k. Working effectively as part of a team
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
l.
Experiencing personal growth (e.g., self-discipline, responsibility, self-awareness, etc.)
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
m. Ability to work with people from diverse backgrounds
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
n. Sensitivity to issues associated with racial equity
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
o. Sensitivity to issues associated with gender equity
( ) Very much
( ) Somewhat
( ) Very little
( ) Not at all
( ) Don't know
2. a. Did your major include a co-op, internship, practicum, student teaching, or other field
experience?
( ) Yes
( ) No
b. If yes, how would you evaluate this experience in terms of its contribution to your personal
and professional growth?
( ) Very much
( ) Somewhat
( ) A little
( ) Not at all
3. a. During the past two years, did you work on a research project with a UNCW faculty member
outside of course or program requirements?
( ) Yes
( ) No
b. If yes, to what extent did this experience contribute to your personal and professional
growth?
( ) Very much
( ) Somewhat
( ) A little
( ) Not at all
4. a. During the past two years, did you participate in any community service projects through
UNCW (e.g., through a club, Greek life, or other University-sponsored activity)?
( ) Yes
( ) No
b. If yes, to what extent did this experience contribute to your personal and professional
growth?
( ) Very much
( ) Somewhat
( ) A little
( ) Not at all
5. While school has been in session this academic year, about how many hours per week have
you spent working for pay?
a. On campus
()0
( ) 1-5
( ) 6-10
( ) 11-15
( ) 16-20
( ) 21-25
( ) 26-30
( ) More than 30
b. Off campus
()0
( ) 1-5
( ) 6-10
( ) 11-15
( ) 16-20
( ) 21-25
( ) 26-30
( ) More than 30
Section D: Other Offices That Serve You
These next questions ask for your opinion about the services provided by various offices on campus,
the staff associated with those offices, and about campus safety.
1. First, in thinking about your past two years at UNCW, please rate your satisfaction with the
services provided by the following offices on campus
a. Registrar's Office
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
b. Financial Aid: Application/award process
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
c. Financial Aid: Disbursement process
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
d. Dining Services
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
e. Health Services
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
f. Counseling (personal, interpersonal, or psychological)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
g. Cashier/Student Accounts/Billing Office
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
h. Housing and Residence Life
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
i.
Bookstore
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
j.
Campus Recreation
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
k. On-campus shuttle/transportation services (i.e. Seahawk Shuttle)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
l.
Parking
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
m. Campus Police Department
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
2. Now, in thinking about your past two years at UNCW, please rate your satisfaction with the staff
provided by the following offices on campus
a. Registrar's Office
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
b. Financial Aid: Application/award process
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
c. Financial Aid: Disbursement process
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
d. Dining Services
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
e. Health Services
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
f. Counseling (personal, interpersonal, or psychological)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
g. Cashier/Student Accounts/Billing Office
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
h. Housing and Residence Life
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
i.
Bookstore
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
j.
Campus Recreation
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
k. On-campus shuttle/transportation services (i.e. Seahawk Shuttle)
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
l.
Parking
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
m. Campus Police Department
( ) Very satisfied
( ) Satisfied
( ) Neither satisfied nor dissatisfied
( ) Dissatisfied
( ) Very dissatisfied
( ) No experience to judge
3. Over the past two years, how often have you had concerns with your personal safety on this
campus?
( ) Frequently
( ) Sometimes
( ) Seldom
( ) Never
Section E: Your Conclusions
1. All things considered, how would you characterize the intellectual environment on this
campus?
( ) Very strong
( ) Strong
( ) Weak
( ) Very weak
2. All things considered, how would you evaluate the quality of instruction?
a. In your major?
( ) Excellent
( ) Good
( ) Fair
( ) Poor
b. Overall?
( ) Excellent
( ) Good
( ) Fair
( ) Poor
3. All things considered, how would you evaluate the overall education that you are receiving at
this institution?
( ) Excellent
( ) Good
( ) Fair
( ) Poor
4. Would you recommend this institution to a friend considering college?
( ) Yes
( ) Not sure
( ) No
5. If you could start over again, would you still choose to attend this institution?
( ) Yes
( ) Not sure
( ) No
Section F: Your Plans for Next Year
1. Has it taken you longer than four years (i.e., eight consecutive semesters of enrollment) to
graduate?
( ) Yes
( ) No
2. If yes, for which of the following reasons has it taken you longer than four years to graduate?
(mark all that apply)
( ) I wanted to/was advised to take a lighter course load
( ) I could not get the classes I needed
( ) I lost credits when I transferred to UNCW
( ) I changed majors
( ) I am graduating with more than one major
( ) My participation in a Study Abroad program
( ) My participation in a co-op, internship, practicum, student teaching, etc.
( ) The number of hours I spent working for pay
( ) Financial reasons
( ) I went part-time for personal (non-financial) reasons (e.g., medical, family, etc.)
( ) I took a semester or more off for personal (non-financial) reasons (e.g., medical, family, etc.)
( ) Other reasons (please briefly explain)
3. Please indicate the best description of your primary plans following graduation by marking the
one most appropriate response below
( ) I have accepted a full-time paid job related to my field of study
( ) I have accepted a full-time paid job, not related to my field of study
( ) I have accepted a part-time paid job
( ) I will continue in my current paid job
( ) I am currently seeking, or plan to seek, paid employment
( ) I will be going to graduate or professional school full-time next year
( ) I will be going to graduate or professional school part-time and working part-time next year
( ) I will take more undergraduate courses next year
( ) I am neither seeking employment nor planning on attending school next year
( ) I will be entering or continuing military service
( ) I will be engaged in volunteer activity (e.g., Peace Corps)
( ) I will be starting or raising a family
( ) I don't know yet
( ) Other (please specify)