Attachment 8C.1 VRE SYSTEM-WIDE SERVICE STANDARDS AND POLICIES The Virginia Railway Express (VRE) System-Wide Service Standards and Policies address how service is distributed across the system, and ensures that the manner of the distribution affords users access to these services. Service policies also ensure that service design and operations practices do not result in discrimination on the basis of race, color, or national origin. These standards and polices are required by Federal law, as described in Federal Transit Administration (FTA) Circular 4702.1B, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients”, which became effective October 1, 2012. The Circular requires any FTA recipient that operated 50 or more fixed route vehicles in peak service and are located in urbanized areas (UZA) of 200,000 or more people to develop service standards and policies and to monitor performance of service with respect to these standards and policies at least once every three years. The service standards and policies, as well as evidence of service monitoring, will become a portion of the Title VI Plan which is submitted to FTA every three years. Quantitative standards are required to be developed for vehicle load, vehicle headway, ontime performance, and service availability. Service policies are required to be developed for distribution of transit amenities and vehicle assignments. Additional standards or policies may be developed as appropriate. SERVICE STANDARDS A. Vehicle Load Vehicle load or load factor is expressed as the ratio of passengers per vehicle, or the ratio of passengers to the number of seats on a vehicle, at the vehicle’s maximum load point. It is used to determine the extent of likely overcrowding, to assign equipment (e.g., number/type of rail cars), and to make subsequent adjustments by lengthening or shortening trains. VRE’s goal is not to exceed a seated load plus no more than 15 standees per car for the midweek average on any single train passing the maximum load point in the peak direction in the peak hour. Ideally, a seat should be provided for every VRE passenger on all regularly scheduled trains. However, this is not always possible because of the limitations on available equipment. Therefore, a maximum load factor of 1.11 per train has been designated to allow for up to 15 standees per passenger coach on VRE trains based on typical consists currently being operated (Table 1). The maximum load point on the Fredericksburg Line is between the Lorton and Franconia/Springfield stations. On the Manassas Line, the maximum load point is between 1 Attachment 8C.1 the Backlick and Alexandria stations. An off-peak load factor has not been designated because VRE operates nearly all of its trains in the peak commuting periods and peak direction. Table 1: VRE Passenger Capacity By Train Quantit y Car Type Number of Seats Standee s Total Passenger Capacity Maximum Load Factor 14 Gallery Trailers I & II (Legacy Coach) 150 Seats 10 160 1.07 21 Gallery IV Cab Cars 123 Seats 15 138 1.12 28 Gallery IV Trailers With a Restroom 132 Seats 15 147 1.13 30 Gallery IV Trailers Without a Restroom 144 Seats 15 159 1.10 VRE operates its trains in sets of four to eight cars to accommodate the level of ridership on each train. An eight-car train is the largest consist that VRE currently utilizes due to storage limitations in VRE storage yards at the terminus of each line and the mid-day storage yard used by VRE in Washington, D.C. Train consists typically include a cab car and three to seven trailer coaches, and at least one coach includes a bathroom. Reviews and adjustment of train sizes are initiated when passenger loading exceeds or falls below established load point factors. Adjustments are also made to train length when atypical ridership is expected prior to a holiday, impending weather event or other special circumstance. Loading guidelines may be relaxed during temporary surges in demand or for special event trains. B. Vehicle Headway Vehicle headway is a measure of the amount of time between two successive vehicles traveling in the same direction on a given line or combination of lines. It is a general indicator of the level of service provided along a line or route. A shorter headway corresponds to more frequent service. VRE peak headways are generally about 30 minutes for each line. VRE schedules peak service and determines vehicle headway based upon an analysis of ridership and commuter demand, and the operating windows and slots allowed in the operating contract with its host railroads (i.e. Norfolk Southern for the Manassas Line, CSX Transportation (CSXT) for the Fredericksburg Line, the shared line between Alexandria and Washington, D.C. Union Station, and Amtrak for access to D.C. Union Station). Since VRE operates within a mixed traffic environment and shares the tracks with freight and Amtrak trains, the amount of time between any two trains is based on how those trains fit into the overall schedule. Train schedules also take into account the merging of the Fredericksburg and Manassas Line trains, as well as other trains on the railroad, into one line at Alexandria. 2 Attachment 8C.1 VRE’s operating agreements also limit the ability of VRE to add service at will and/or expand its operating territory. Any service additions or changes in schedule must be approved by the host railroad before they can be implemented. Currently, VRE trains operate primarily during the morning and evening peak travel periods in the peak direction of travel. The Manassas Line has some limited reverse-flow service that primarily serves to position equipment for subsequent peak service. Each line has one mid-day train departing the Washington, D.C. central business district. C. On-Time Performance On-time performance (OTP) is a measure of runs or trips completed as scheduled. VRE’s OTP standard is that trains shall arrive at their final destination at or within five minutes of their scheduled arrival time, and that no revenue train is allowed to leave an intermediate station before it is scheduled to depart unless noted otherwise on passenger timetables. VRE’s fiscal year (FY) 2016 target for OTP is greater than 90%. VRE sets an annual target for OTP as part of its budget process. Factors considered in setting the target include operational safety, preventive maintenance scheduled for the right of way provided by the host railroad, ability to meet the current schedule factoring in VRE rolling stock reliability and efficiency testing, and projected impact on service because of weather or other variables. VRE calculates OTP for each line and for the system as a whole; OTP is calculated as a percentage of total scheduled revenue trains. The denominator for the OTP percentage calculation shall be the number of revenue trains scheduled during the reporting period for the appropriate line. The numerator for the calculation shall be the number of scheduled trains less the number of trains that are considered late. Trains cancelled or annulled due to force majeure events (e.g., flooded right-of-way, government shutdown, etc.) are excluded from the calculation of OTP. D. Service Availability Service availability is a general measure of the distribution of routes within a transit provider’s service area. For a commuter rail agency, service availability can be expressed as the number or density of residents who are potential riders within a certain driving distance of the stations. VRE’s service area encompasses the nine Virginia jurisdictions that are signatories to the VRE Master Agreement: Arlington County, City of Alexandria, Fairfax County, Prince William County, City of Manassas, City of Manassas Park, Stafford County, City of Fredericksburg, and Spotsylvania County. VRE operates trains along two lines that run within existing railroad right-of-ways. Currently, there are six origin stations along the Manassas line and seven origin stations along the Fredericksburg line. Origin stations are located two to 11 miles apart. The 3 Attachment 8C.1 population1 of the catchment areas for the origin stations varies from 100,000 – 150,000 on the Manassas Line, and 50,000 – 125,000 on the Fredericksburg Line. System-wide, there are five destination stations. The destination stations are collocated with Metrorail stations providing VRE riders with access to the greater Washington, D.C. metro area. VRE’s operating agreements with the host railroads, CSXT and Norfolk Southern, affect VRE’s ability to add service at will and/or expand its operating territory, including adding stations to a line or extending a Line. New stations or extensions are undertaken in cooperation and coordination with the local jurisdiction where the station or extension will be located. New stations or service extensions must be approved by the host railroad before they can be implemented. Factors considered in determining service availability of new infill stations or service extensions include: Transit Demand/Ridership Potential Proximity to existing stations, both VRE and other regional transit hubs Operational Feasibility Passenger Transit Access Parking Availability Capital Funding Availability Community Impact Environmental Impact SERVICE POLICIES A. Vehicle Assignment Vehicle assignment refers to the process by which transit vehicles are assigned to either line on the VRE system. VRE’s locomotive fleet consists solely of standard four-axle diesel-electric locomotives with similar horsepower ratings, tractive effort, and appearance. As none of VRE’s territory is electrified through the use of overhead catenary wire, there is no difference in propulsion power requirements throughout the system. All of VRE’s locomotives were put into service in 2011 and are uniformly compatible with VRE’s passenger coach fleet. Locomotives are distributed based on need and positioning for service. VRE’s passenger coach fleet consists of four types of coaches as indicated previously in Table 1. None of the passenger coaches are self-propelled. Coaches are not assigned to trains or routes specifically but are assigned as needed to the Manassas or Fredericksburg lines depending on demand/required seating capacity, routine and non-routine maintenance needs, and inspection cycles. The typical December 2014 vehicle assignment is shown in Tables 2 and 3. 1 2010 population based on Metropolitan Washington Council of Governments Round 8.2 Land Use Forecasts 4 Attachment 8C.1 VRE is in the process of completing a fleet replacement program that will result in the replacement of all legacy Gallery coaches with new Gallery IV-style coaches. Due to equipment incompatibilities when operating a mixed consist, the legacy coaches are deployed as a full train consist along with a newer cab car. In December 2014, the consist containing legacy coaches was assigned to the Fredericksburg line. It is VRE’s goal to lengthen shorter consists currently in service to six cars, and eventually eight cars. Having standard size consists will enable greater operational flexibility in assigning train sets from the maintenance and storage facilities, and provide additional seating capacity as ridership grows. Mid-day storage constraints have prevented this from taking place; one five-car and one four-car consist remain in operation on the Fredericksburg Line. Table 2: Typical Fredericksburg Line Consists (December 2014) Train Pair 1 2 3 4 5 6 300 / 305 GC G G G G G 302 / 313 GC G G G G 304 / 309 GC G G G G G G 306 / 303 GC G G G G G G 308 / 307 GC G G G G G G 310 / 311 GC LG LG LG LG LG 312 / 301 GC G G G GC = Gallery Cab G = Gallery Coach 7 8 G LG = Legacy Gallery Coach Table 3: Typical Manassas Line Consists (December 2014) Train Pair 1 2 3 4 5 6 322 / 321 / 332 / 333 GC G G G G G 324 / 335 GC G G G G G 326 / 331 GC G G G G GC G G G GC G G G 328 / 325 / 336 / 329 330 / 327/ 338 / 337 7 8 G G G G G G G G G G 5 Attachment 8C.1 GC = Gallery Cab G = Gallery Coach B. Distribution of Transit Amenities Transit amenities are items of comfort, convenience, and safety made available to VRE passengers making use of VRE trains and passenger stations. All VRE coaches are equipped with onboard amenities such as heating and air conditioning; interior lighting; baggage racks; and public address systems. The USDOT requires that transportation vehicles and transportation facilities be readily accessible and useable by individuals with disabilities consistent with the requirements of the Americans with Disabilities Act (ADA), and that access for individuals with disabilities is provided in the most integrated manner possible. That includes providing individuals who use wheelchairs access to all accessible cars available to passengers without disabilities in each train. VRE consists using Legacy coaches include a cab car equipped with an onboard lift to accommodate passengers unable to use the interior coach stairs to access the train. The newer cab cars and trailer coaches all have onboard lifts. Coaches purchased in the future to replace the Legacy coaches or expand the fleet will all include onboard lifts. All cab cars and approximately a third of the trailer coaches have bathrooms. Coaches are deployed among trains so that there is a minimum of one cab car and one trailer coach with a bathroom on each consist. Planned coach purchases to complete the fleet replacement program or expand the fleet will include bathrooms. Amenities available at VRE stations include but are not limited to: seating/benches; shelters and/or platform canopies; informational amenities such as system maps, schedules/timetables, and public address systems; intelligent transportation systems (e.g., electronic fare payment equipment and variable message/vehicle arrival information displays); elevators and escalators; waste receptacles; public telephones; and park-andride facilities. There are two types of stations maintained by VRE: Autonomous VRE stations and JointUse stations (see Table 4). Autonomous VRE stations were constructed by VRE for the primary purpose and use of accessing VRE train service. Although agreements allowing select Amtrak trains to make stops at some autonomous stations exist, they are subject to change. For the purposes of this document, these station locations are not deemed as “jointuse” locations, as described below. Generally, all autonomous VRE stations are provided the same set of amenities. Joint-use stations have access to another regional rail-based transit system. They were originally selected as VRE stations primarily based on the availability and/or proximity to existing transit and regional rail services, and the density of surrounding development to support commuter rail service. Generally, joint-use stations existed prior to the formation of VRE and may contain amenities available to passengers that are not installed within 6 Attachment 8C.1 autonomous VRE stations. In many cases, VRE has added amenities to the joint-use stations for use by VRE passenger through access and joint-use agreements. While all VRE stations are ADA-compliant, for the purposes of ADA, the following VRE stations are designated Key Stations: Washington Union Station Woodbridge L’Enfant Fredericksburg Crystal City Burke Centre Alexandria Broad Run/Airport 7 RESTROOM ENCLOSED/INTERIOR WAITING ROOM BENCHES/ EXTERIOR SEATING AREA AUTONOMOUS (A) OR JOINT-USE (J) STATION FREDERICKSBURG (FRED) OR MANASSAS (MAN) LINE FREDERICKSBURG (FBG) FRED J √ LEELAND ROAD (LLR) FRED A √ BROOKE (BKV) FRED A √ RIPPON (RIP) FRED A √ QUANTICO (QAN) FRED J √ √ WOODBRIDGE (WDB) FRED A √ √ √ LORTON (LOR) FRED A FRANCONIA/SPRINGFIELD FRED A √ (FRS) BROAD RUN/AIRPORT (BRU) MAN A √ MANASSAS (MSS) MAN J √ √ √ MANASSAS PARK (MPV) MAN A BURKE CENTRE (BCV) MAN A √ ROLLING ROAD (RRV) MAN A BACKLICK ROAD (BLV) MAN A ALEXANDRIA (ALX) FRED/MAN J √ √ √ CRYSTAL CITY (CCV) FRED/MAN A √ L’ENFANT (LEF) FRED/MAN A √ WASHINGTON UNION STATION FRED/MAN J √ √ √ (WAS) * Paid parking provided by others and available to VRE passengers ** Bicycle parking provided by others and available to VRE passengers *** Bicycle lockers managed by Fairfax County VRE STATION (WITH ALPHA CODE) √ √ √ √ √ √ √ √ √ √ √ ELEVATOR OR AND/OR ESCALATOR √ PEDESTRIAN OVER/UNDERPASS √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ EXTERIOR SHELTERS/ WINDSCREENS √ √ √ √ √ √ √ √ PLATFORM CANOPY Table 4: VRE Station Amenities (December 2014) √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ SIGNAGE/SYSTEM MAPS AND SCHEDULES PUBLIC ADDRESS SYSTEM √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ VARIABLE MESSAGE SIGNS √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ TICKET VENDING MACHINES √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ WASTE RECEPTACLE √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ Attachment 8C.1 PUBLIC TELEPONE √ √ √ √ √ √ √ √ PARK-AND-RIDE LOT √* √ √ √ √ √ √ √ √ √ √ √ √ √ √* BIKE RACKS 8 √** √ √ √ √ √ √ √ √ √ √ √ √ √ √ √** √*** √*** BIKE LOCKERS Attachment 8C.1 RESULTS OF THE MONITORING PROGRAM Per the Federal Transit Administration (FTA) Circular 4702.1B, VRE is required to monitor its performance using the quantitative Service Standards and qualitative Service Policies established for the VRE system. Monitoring and assessment of service is intended to compare service provided in areas with a percentage of minority population that exceeds the percentage of minority population in the service area, or “minority routes”, to service provided in areas with a percentage of minority populations that is below the percentage of minority population in the service area, or “non-minority routes”. However, since VRE only has two routes, i.e. the Fredericksburg Line and the Manassas Line, it is not possible to designate minority and non-minority routes. Monitoring was conducted for each route and for the system as a whole. SERVICE STANDARDS A. Vehicle Load The maximum load factor designated for VRE trains is 1.15. Tables 1-4 show the load factors for the VRE trains on four mid-week days in October 2014, the most recent month with typical ridership. Load factors were below 1.0 for the vast majority of trains, indicating that there were seats for all passengers onboard that train at the maximum load point. A few trains had standees, but the load factor met the service standards set for VRE. Train number 305 exceeded the maximum load factor on October 14 and 22, 2014. On October 22, 2014 the train was delayed following Amtrak Train 125, probably resulting in additional passengers waiting for the next VRE train boarding train 305. 9 Attachment 8C.1 Table 1: VRE Vehicle Loads By Train on Monday, October 6, 2014 Fredericksbur g Line Train Number of Seats Passengers at Maximum Load Point Load Factor Manassas Line Train Number of Seats 300 302 304 306 666 807 942 1071 942 502 509 658 751 691 0.75 0.63 0.70 322 324 326 328 774 831 1086 1095 942 Passengers at Maximum Load Point 436 672 875 809 839 873 543 543 1071 807 942 503 362 126 849 882 884 774 1095 942 774 1095 942 714 15 6 4 151 920 942 873 666 817 397 257 942 1086 774 831 1095 990 972 646 396 144 308 310 312 301 303 305 307 309 311 313 0.70 0.73 0.58 0.67 0.23 0.79 1.09 0.94 0.87 0.45 0.39 330 332 336 338 321 325 327 329 331 333 335 337 Load Factor 0.56 0.81 0.81 0.74 0.89 0.92 0.01 0.01 0.01 0.14 0.98 1.05 0.90 0.83 0.48 0.13 Table 2: VRE Vehicle Loads By Train on Tuesday, October 14, 2014 Fredericksbur g Line Train Number of Seats Passengers at Maximum Load Point Load Factor Manassas Line Train Number of Seats 300 302 304 306 308 310 666 622 572 715 760 761 561 438 322 324 326 328 330 332 795 798 921 1071 942 873 543 0.93 0.72 0.78 0.71 0.81 Passengers at Maximum Load Point 529 831 1095 1095 942 795 1095 610 774 833 884 657 4 543 1071 798 942 921 873 176 934 907 795 888 575 942 795 1095 942 1095 1095 7 4 158 884 970 1111 666 280 795 831 942 714 408 119 312 301 303 305 307 309 311 313 0.64 0.81 0.32 0.87 1.14 0.84 0.96 0.66 0.42 336 338 321 325 327 329 331 333 335 337 Load Factor 0.67 0.73 0.71 0.76 0.94 0.83 0.00 0.01 0.01 0.14 0.94 0.89 1.01 0.90 0.49 0.13 10 Attachment 8C.1 Table 3: VRE Vehicle Loads By Train on Wednesday, October 22, 2014 Fredericksbur g Line Train Number of Seats Passengers at Maximum Load Point Load Factor Manassas Line Train Number of Seats 300 666 798 742 599 322 795 831 930 1071 942 846 543 543 782 1079 606 591 297 111 1.11 0.75 0.84 1.01 0.64 0.70 Passengers at Maximum Load Point 501 719 1095 1095 942 795 1095 942 766 890 885 643 8 8 1071 798 942 930 846 666 981 989 977 925 601 227 795 1095 942 1095 1095 795 2 145 870 1159 1218 657 831 942 461 139 302 304 306 308 310 312 301 303 305 307 309 311 313 0.55 0.20 0.92 1.24 1.04 0.99 0.71 0.34 324 326 328 330 332 336 338 321 325 327 329 331 333 335 337 Load Factor 0.63 0.87 0.70 0.81 0.94 0.81 0.01 0.01 0.00 0.13 0.92 1.06 1.11 0.83 0.55 0.15 Table 4: VRE Vehicle Loads By Train on Thursday, October 30, 2014 Fredericksbur g Line Train 300 302 304 306 308 310 312 301 303 305 307 309 311 313 Number of Seats 666 798 942 1071 Passengers at Maximum Load Point 678 593 729 750 942 873 543 543 1071 798 762 492 397 168 847 728 942 942 873 666 921 904 548 262 Load Factor 1.02 0.74 0.77 0.70 0.81 0.56 0.73 0.31 0.79 0.91 0.98 0.96 0.63 0.39 Manassas Line Train 322 324 326 328 330 332 336 338 321 325 327 329 331 333 335 337 Number of Seats 795 831 1218 1095 Passengers at Maximum Load Point 481 705 910 913 933 795 1095 933 795 1095 835 673 1 4 4 172 933 1095 1218 795 831 933 894 1036 1095 658 477 178 Load Factor 0.61 0.85 0.75 0.83 0.89 0.85 0.00 0.00 0.01 0.16 0.96 0.95 0.90 0.83 0.57 0.19 11 Attachment 8C.1 B. Vehicle Headways VRE peak headways were about 30 minutes for each Line. The current schedule is shown below and went into effect on July 19, 2010. 12 Attachment 8C.1 Fredericksburg Line NORTH Days of Operation M-F M-F 300 M-F 302 M-F 304 M-F 306 S M-F 308 M-F M-F M-F M-F M-F M-F 310 312 *AMT *AMT *AMT *AMT S S 86 174 84 94 S *AMT 66 Fredericksburg 5:05a 5:15a 5:40a 6:05a 6:30a 7:15a 7:40a 7:00a 8:10a 8:58a 12:04p 7:57p Leeland Road 5:12 5:22 5:47 6:12 6:37 7:22 7:47 -- -- -- -- -- Brooke 5:18 5:28 5:53 6:18 6:43 7:28 7:53 -- -- -- -- -- Quantico -- 5:40 6:05 6:30 6:55 7:40 8:05 7:19 8:32 9:17 12:24 8:22 Rippon -- 5:49 6:14 6:39 7:04 7:49 8:14 -- -- -- -- -- Woodbridge 5:40 5:56 6:21 6:46 7:11 7:56 8:20 7:30 8:45 -- -- -- Lorton -- 6:03 6:28 6:53 7:18 8:03 8:27 -- -- -- -- -- -- 6:11 6:36 7:00 7:26 8:11 8:35 -- -- -- -- -- Alexandria (L) 6:07 6:24 6:49 7:12 7:38 8:23 8:47 7:47 9:14 9:50 1:00 8:51 Crystal City (L) 6:15 6:34 6:58 7:21 7:48 8:32 8:55 -- -- -- -- -- L'Enfant (L) 6:23 6:44 7:06 7:29 7:56 8:40 9:02 8:03 9:24 -- -- -- Union Station 6:29a 6:52a 7:14a 7:37a 8:04a 8:47a 9:09a 8:15a 9:44a 10:15 1:35p 9:20p Franconia/Spfld(L) SOUTH Days of Operation M-F M-F M-F 301 303 S S 305 M-F M-F 307 309 M-F M-F 311 S 313 M-F M-F *AMT 67 M-F M-F M-F *AMT *AMT *AMT *AMT 95 125 93/83 85 S Union Station 12:55p 3:35p 4:10p 4:40p 5:15p 6:00p 6:40p 7:30a 2:30p 3:55p 5:50p 7:05p L'Enfant 1:01 3:43 4:18 4:48 5:23 6:08 6:47 -- -- 4:01 5:56 -- Crystal City 1:07 3:50 4:25 4:55 5:30 6:15 6:53 -- -- -- -- -- Alexandria 1:15 3:57 4:32 5:03 5:38 6:22 7:00 7:49 2:45 4:15 6:07 7:23 1:25 4:08 4:43 5:14 5:49 6:33 7:11 -- -- -- -- -- Lorton 1:32 4:15 4:50 5:21 5:56 6:40 7:18 -- -- -- -- -- Woodbridge 1:40 4:23 4:57 5:29 6:03 6:47 7:25 -- 3:04 4:32 -- 7:41 Rippon 1:45 4:28 5:02 5:35 6:09 6:52 7:30 -- -- -- -- -- Quantico 1:54 4:38 5:12 5:45 6:19 7:02 7:39 8:17 3:17 4:47 6:36 7:54 Brooke (L) 2:12 4:52 5:25 6:00 6:32 7:15 7:52 -- -- -- -- -- Leeland Rd (L) 2:20 5:01 5:34 6:11 6:40 7:23 8:00 -- -- -- -- -- Fredericksburg 2:26p 5:09p 5:42p 6:19p 6:47p 7:30p 8:08p 8:35a 3:39p 5:13p 6:58p 8:18p Franconia/Spfld 13 Attachment 8C.1 Manassas Line NORTH Days of Operation M-F M-F 322 M-F 324 M-F 326 M-F M-F M-F 328 330 332 S S S S M-F 336 M-F 338 *AMT 176 Broad Run Airport 5:05a 5:45a 6:15a 6:40a 7:20a 7:50a 2:45p 5:10p -- Manassas 5:11 5:51 6:21 6:47 7:26 7:56 2:51 5:16 10:19a Manassas Park 5:16 5:56 6:26 6:53 7:31 8:01 2:56 -- -- Burke Centre 5:28 6:08 6:38 7:05 7:43 8:13 3:08 -- 10:36 Rolling Road 5:33 6:13 6:43 7:11 7:48 8:18 -- -- -- Backlick Road 5:40 6:20 6:50 7:18 7:55 8:25 -- -- -- Alexandria (L) 5:52 6:34 7:02 7:28 8:08 8:37 3:30 5:52 11:05 Crystal City (L) 6:01 6:43 7:13 7:41 8:18 8:48 -- -- -- L'Enfant (L) 6:10 6:53 7:23 7:49 8:26 8:58 -- -- 11:14 Union Station 6:18a 7:00a 7:30a 7:55a 8:35a 9:05a 3:55p 6:25p 11:20a SOUTH Days of Operation M-F M-F 321 M-F M-F 325 327 S S M-F 329 M-F 331 M-F 333 M-F 335 S M-F 337 *AMT S 171 Union Station 6:25a 1:15p 3:45p 4:25p 5:05p 5:30p 6:10p 6:50p 4:50p L'Enfant -- 1:21 3:51 4:31 5:11 5:36 6:16 6:56 4:56 Crystal City -- 1:26 3:57 4:37 5:17 5:42 6:21 7:01 -- Alexandria 6:42 1:33 4:04 4:44 5:25 5:49 6:28 7:08 5:11 Backlick Road -- 1:44 4:15 4:55 5:37 6:00 6:39 7:19 -- Rolling Road (L) -- 1:51 4:22 5:02 5:46 6:07 6:46 7:26 -- Burke Centre (L) - 1:56 4:27 5:07 5:51 6:13 6:52 7:31 5:30 Manassas Park (L) -- 2:11 4:42 5:22 6:07 6:28 7:07 7:46 -- Manassas (L) 7:30 2:19 4:50 5:30 6:15 6:36 7:15 7:54 5:49 Broad Run Airport (L) 7:40a 2:28p 5:00p 5:39p 6:24p 6:45p 7:24p 8:03p -- (S) = Special schedules for holidays and snow days (L) = Indicates train may depart when station work is completed regardless of scheduled time. (*AMT) = Restrictions apply. See Amtrak Cross-Honor Agreement 14 Attachment 8C.1 C. On-Time Performance VRE’s on-time performance (OTP) for FY 2014 is shown by each line and for the system as a whole in Table 5. The system’s Fiscal Year on-time performance was 93.1%, which met the VRE Budget Goal of 92% OTP that was in effect for FY 2014. Table 5: On-Time Performance for Fiscal Year 2014 FY 2014 OTP Month Fredericksburg Line Number Number of of Trains Trains Operated Delayed OTP Manassas Line Number Number of of Trains Trains Operated Delayed Combined OTP Number Number of of Trains Trains Operated Delayed OTP July-13 302 31 89.7% 344 7 98.0% 646 38 94.1% August-13 September13 308 3 99.0% 352 14 96.0% 660 17 97.4% 280 18 93.6% 320 5 98.4% 600 23 96.2% October-13 November13 December13 316 23 92.7% 360 23 93.6% 676 46 93.2% 260 10 96.2% 296 10 96.6% 556 20 96.4% 258 21 91.9% 288 18 93.8% 546 39 92.9% January-14 296 15 94.9% 333 24 92.8% 629 39 93.8% February-14 346 16 95.4% 267 10 96.3% 613 26 95.8% March-14 274 20 92.7% 312 17 94.6% 586 37 93.7% April-14 308 21 93.2% 352 20 94.3% 660 41 93.8% May-14 294 62 78.9% 336 31 90.8% 630 93 85.2% June-14 294 54 81.6% 336 41 87.8% 630 95 84.9% Annual Average 3536 294 91.7% 3896 220 94.4% 7432 514 93.1% 15 Attachment 8C.1 D. Service Availability VRE has defined catchment areas for each origin station based on data collected through customer surveys on the home locations of riders. The populations of the catchment areas for VRE’s origin stations, as well as the percentage of minority population, are shown in Table 6. Fredericksburg Line stations are shown in red and Manassas Line stations are shown in blue. While the overall population and minority percentage for each Line are similar, station catchment areas vary widely throughout the system. Table 6: VRE Station Catchment Area Population Characteristics 2 3 Origin Station Distance to Next Station (miles) Catchment Area 2010 Population2 Catchment Area Minority %3 Difference from System Wide Average Fredericksburg Terminus 121,643 32% -14% Leeland Road 3.8 67,626 32% -14% Brooke 4.8 72,573 35% -12% Quantico 10.7 80,766 48% 2% Rippon 7.0 101,695 66% 20% Woodbridge 3.2 104,861 61% 14% Lorton 4.4 59,358 52% 6% Broad Run Terminus 132,107 42% -5% Manassas 3.1 149,312 51% 4% Manassas Park 2.0 102,511 50% 4% Burke Center 9.1 164,039 41% -5% Rolling Road 2.3 110,031 38% -8% Backlick Road 4.0 119,059 54% 7% Fredericksburg Line Origins 608,522 46.6% 0.3% Manassas Line Origins 777,059 45.9% -0.4% System Wide 1,385,581 46.3% Based on Metropolitan Washington Council of Governments Round 8.2 Land Use Forecasts Based on American Community Survey 2012 5YR Block Group Level Data 16 Attachment 8C.1 E. Vehicle Assignment VRE does not assign locomotives or coaches to trains or routes specifically. Equipment is assigned as needed to the Manassas or Fredericksburg lines depending on demand/required seating capacity, routine and non-routine maintenance needs, and inspection cycles. Consists for four mid-week days in October 2014 are shown in Tables 7 10. Table 7: Vehicle Assignment for Monday, October 6, 2014 Train Nos. No. of Coaches Assigned Locomotiv es and Coach Cars 322/ 321/ 332/ 333 324/ 335 326/ 323/ 320/ 331 328/ 325/ 336/ 329 330/ 327/ 338/ 337 300/ 313 302/ 305 304/ 309 306/ 303 308/ 307 310/ 311 312/ 301 6 6 8 8 7 5 6 7 8 7 6 4 V717 V727 V824 V827 V826 V825 V52 V724 V877 V850 V800 V853 V865 V56 V720 V866 V808 V713 V870 V817 V878 V879 V67 V718 V861 V804 V851 V818 V864 V807 V869 V55 V725 V719 V816 V875 V819 V871 V854 V69 V730 V721 V876 V803 V855 V57 V712 V802 V852 V801 V812 V873 V51 V714 V723 V820 V874 V860 V815 V858 V53 V715 V813 V821 V822 V872 V811 V823 V867 V68 V726 V722 V856 V814 V862 V806 V863 V64 V728 V408 V428 V427 V426 V421 V54 V729 V868 V810 V857 V58 Table 8: Vehicle Assignment for Tuesday, October 14, 2014 Train Nos. No. of Coaches Assigned Locomotiv es and Coach Cars 322/ 321/ 332/ 333 324/ 335 326/ 323/ 320/ 331 328/ 325/ 336/ 329 330/ 327/ 338/ 337 300/ 313 302/ 305 304/ 309 306/ 303 308/ 307 310/ 311 312/ 301 6 6 8 8 7 5 6 7 8 7 6 4 V713 V859 V824 V827 V826 V825 V52 V724 V877 V850 V800 V853 V865 V56 V718 V861 V804 V851 V818 V864 V807 V869 V55 V720 V866 V808 V805 V870 V817 V878 V879 V67 V725 V719 V816 V875 V819 V871 V854 V69 V730 V721 V876 V803 V855 V57 V712 V802 V852 V716 V812 V873 V51 V710 V714 V723 V820 V860 V815 V858 V53 V715 V813 V821 V822 V872 V811 V823 V867 V58 V726 V722 V856 V814 V862 V809 V863 V64 V728 V408 V428 V427 V426 V421 V54 V729 V868 V810 V857 V68 17 Attachment 8C.1 Table 9: Vehicle Assignment for Wednesday, October 22, 2014 Train Nos. No. of Coaches Assigned Locomotiv es and Coach Cars 322/ 321/ 332/ 333 324/ 335 326/ 323/ 320/ 331 328/ 325/ 336/ 329 330/ 327/ 338/ 337 300/ 313 302/ 305 304/ 309 306/ 303 308/ 307 310/ 311 312/ 301 6 6 8 8 7 5 6 7 8 7 6 4 V713 V859 V824 V827 V826 V825 V66 V724 V877 V850 V800 V853 V865 V56 V718 V861 V804 V851 V818 V864 V807 V869 V55 V52 V720 V866 V808 V805 V870 V817 V878 V879 V67 V725 V719 V816 V875 V819 V871 V854 V69 V730 V721 V876 V803 V855 V59 V712 V802 V852 V716 V812 V873 V60 V714 V723 V820 V860 V815 V806 V874 V53 V715 V813 V821 V822 V872 V811 V823 V867 V58 V726 V722 V856 V814 V862 V809 V863 V64 V710 V728 V408 V428 V427 V421 V54 V729 V810 V868 V857 V68 Table 10: Vehicle Assignment for Thursday, October 30, 2014 Train Nos. No. of Coaches Assigned Locomotiv es and Coach Cars 322/ 321/ 332/ 333 324/ 335 326/ 323/ 320/ 331 328/ 325/ 336/ 329 330/ 327/ 338/ 337 300/ 313 302/ 305 304/ 309 306/ 303 308/ 307 310/ 311 312/ 301 6 6 8 8 7 5 6 7 8 7 6 4 V713 V859 V824 V827 V826 V825 V66 V724 V877 V850 V800 V853 V865 V52 V61 V718 V861 V804 V851 V818 V864 V807 V869 V55 V720 V866 V808 V805 V870 V817 V878 V879 V67 V725 V719 V816 V875 V727 V871 V854 V69 V730 V721 V876 V803 V855 V59 V712 V802 V852 V716 V812 V873 V60 V714 V723 V820 V860 V815 V858 V874 V51 V715 V813 V821 V822 V872 V801 V823 V867 V58 V726 V722 V856 V814 V862 V809 V863 V57 V710 V426 V408 V428 V424 V421 V54 V729 V810 V868 V857 V68 F. Distribution of Transit Amenities VRE makes transit amenities available to VRE passengers to the greatest extent feasible to support their comfort, convenience, and safety on VRE trains and passenger stations. VRE strives to maintain existing amenities in good repair and installs additional amenities as the need arises. 18