Agenda Item 8-D Action Item To: Chairman Cook and the VRE Operations Board From: Doug Allen Date: April 17, 2015 Re: Authorization to Amend the Contract for Fare Collections Equipment and Software Maintenance Recommendation: The Operations Board is asked to authorize the Chief Executive Officer to execute a contract amendment with Scheidt & Bachmann for maintenance of the Fare Collections system equipment and software. The term of the amendment is an additional year with two option years to be executed at the discretion of the Chief Executive Officer. The cost is $660,480 per year plus a $20,000 contingency per year for inventory replacement. An estimated escalation of 3.1% per year based on the Producer Price Index (PPI) will be added for the option-years. The total amount of this amendment is $2,103,499, bringing the total contract authorization amount from $9,827,417 (October 2002 through June 2015) to $11,930,916. Background: In June of 2000, the VRE Operations Board authorized a contract with Scheidt & Bachmann (S&B) for the design and delivery of a new fare collection system. The initial contract included four years of preventive maintenance and repair support. In October of 2002, the system was accepted and the four year term for maintenance services began. The contract has been amended and modified over the past nine years as the technology and requirements by the Payment Card Industry (PCI) have changed. Because of the proprietary nature of the fare collection system and warranty considerations, S&B is the only vendor option to perform the ongoing system maintenance work and extension of their contract is required. The scope of the agreement will continue to provide two, full-time technicians to service the system. This allows VRE to have on-site technical support from 5 am until 7 pm on each service day, resulting in same day turnaround on down equipment, 98%+ system reliability, and same day resolution of passenger issues. More than 90% of their time is spent in the field. Pricing: Fare Collection Maintenance Pricing Scheidt & Bachmann Fare Collections Equipment and Software Maintenance Period Base Option 1 Option 2 Duration Contract Amount Estimated Escalation (3.1%) Discretionary Inventory Total by Period 7/1/2015 6/30/2016 1 year 660,480 - 20,000 680,480 7/1/2016 6/30/2017 1 year 660,480 20,475 20,000 700,955 7/1/2017 6/30/2018 1 Year 680,955 21,110 20,000 722,064 2,001,915 41,584 60,000 2,103,499 Start End The base annual maintenance fee for preventative and remedial maintenance effective July 1, 2015, is $578,900. That amount is derived from the 2012 amendment pricing of $530,000 with an annual escalation of 3.1% based on the Producer Price Index (PPI). This agreement will also include a fee for software maintenance and security which covers general updates and patches to the VRE fare collection application as well as updates that are necessary to maintain PCI compliance. The software maintenance fee also includes any fare changes that become necessary. The annual software maintenance fee is $81,580. The total annual price for the maintenance and software services provided by S&B is $660,480 ($578,900 maintenance + $81,580 software). The agreement will be for one additional year and two option years. Option year pricing includes an escalation of the cost on July 1 of each year, beginning in July 2016, based on the change in the PPI. For the purposes of the Operations Board authorization, a 3.1% escalation rate is assumed for the annual PPI based adjustment. The actual rate will be determined each year based on PPI fluctuation. In addition to S&B maintenance services, a discretionary allowance of $20,000 per year for spare parts inventory restocking and contingency is required. Under the 2 maintenance agreement, VRE is required to maintain a spare parts inventory at a pre-defined, minimum level. This allowance provides for restocking parts as the inventory is depleted throughout the year. While it is not anticipated that the full allowance will be used, it is included to address unforeseen events. Fiscal Impact: The FY 2016 Operating budget includes $850,000 for Fare Collection Maintenance, which will cover the $680,480 authorized under this amendment. Funding for Fare Collection Maintenance will be included in subsequent years’ budgets. 3 Virginia Railway Express Operations Board Resolution 8D-04-2015 Authorization to Amend the Contract for Fare Collections Equipment and Software Maintenance WHEREAS, on June 16, 2000, the VRE Operations Board authorized a contract with Scheidt & Bachmann for the delivery of a new fare collection system; and, WHEREAS, on October 31, 2002, the system was accepted and maintenance support began; and, WHEREAS, the current maintenance agreement is set to expire on June 30, 2015; and, WHEREAS, this proposed extension continues the support of two full-time technicians, while also including a software support module which has become necessary due to increasingly stringent requirements for data security and compliance with the Payment Card Industry (PCI) standards; NOW, THEREFORE, BE IT RESOLVED THAT, the VRE Operations Board does hereby authorize the Chief Executive Officer to execute a contract amendment with Scheidt & Bachmann for the maintenance of the Fare Collections system equipment and software in the amount of $660,480 per year with a $20,000 contingency per year for inventory replacement and estimated escalation of 3.1% per year based on the Produce Price Index (PPI). The term of the agreement is for an additional year with two option years to be executed at the discretion of the Chief Executive Officer. The total amount of the agreement is $2,103,499, bringing the total contract authorization amount from $9,827,417 to $11,930,916. Approved this 17th day of April 2015 ______________________________ John C. Cook Chairman ____________________________ Paul Smedberg Secretary 4