Project Work Plan: 2009-2012 Goal #1: Establish ADRC Organizational Structure Measureable Outcome: Fully Operational ADRC Project Office, with Working Committees, Evaluation Plan, and Management Information System Major Objectives Key Tasks Lead Person 2009 10 11 12 Hire and train program office staff and contract with evaluation consultant Create/convene ADRC Steering Committee Create/convene Community Partner Advisory Board Hire AA MH x Create job description, role expectations and responsibilities for Project Coordinator and AA MH x Provide orientation and training for Project Coordinator and AA MH x Enter into contract for services with Judith Holt MH x MH/SC x Provide notice of and plan for initial meeting LT x Establish roles and expectations SC x Establish meeting dates SC x SC members will contribute info to feed into map/analysis of current system SC x Hold monthly meetings for Q1 to establish Y1 RFPs, then hold meetings bimonthly SC x x x Identify members who are not designated in proposal Identify list of potential members for review by SC and SC approve list Create invitation/cover letter for first advisory meeting MH/SC x MH/LT x LT x Obtain buy-in to recommended structure, roles and expectations; amend if desired by members CPAB x Hold community partner meetings quarterly CPAB x Convene first meeting of advisory board 2 x 3 4 5 x 6 x 7 2011 8 x 9 10 11 12 x x 1 2 x 3 4 5 x 6 x 7 2012 8 x 9 10 11 12 x x 1 2 x 3 4 5 x 6 x 7 8 9 x x LT Develop advisory board structure, roles and expectations 2010 1 x x x x x x x x x x x Page 1 of 9 Project Work Plan: 2009-2012 Goal #1: Establish ADRC Organizational Structure Measureable Outcome: Fully Operational ADRC Project Office, with Working Committees, Evaluation Plan, and Management Information System Major Objectives Key Tasks With member input, establish and distribute CPAB meeting agendas Create/convene Consumer Board Identify types of consumers who should serve on CB, size of CB, Develop recruitment materials LT 2009 2010 10 11 12 1 x x MH/LT/ SC/CPAB 2 3 4 Develop recommended structure, roles and expectations MH/LT x Recruit members MH/LT/ CPAB x x LT x MH/LT/ CB x Hold community partner advisory board meetings quarterly CB x With member input, establish and distribute CB meeting agendas LT Design, launch, and maintain an ADRC web site One-page quarterly informational e-newsletter to interested parties MH/LT/AA LT 6 7 2011 8 9 10 11 12 1 2 3 4 x x x x x x x x 5 6 7 2012 8 9 10 11 12 1 2 3 4 5 6 7 x x x x x x x x x x 8 9 x x Obtain buy-in to recommended structure, roles and expectations; amend if desired by members 5 x LT Convene first meeting of consumer board Establish communication channels Lead Person x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Page 2 of 9 Project Work Plan: 2009-2012 Goal #1: Establish ADRC Organizational Structure Measureable Outcome: Fully Operational ADRC Project Office, with Working Committees, Evaluation Plan, and Management Information System Major Objectives Key Tasks Lead Person 2009 2010 10 11 12 Develop the Evaluation Plan Determine the composition of the Evaluation Subcommittee (ES) of the Steering Committee MH/JH x x Review the evaluation, reporting, and quality assurance requirements from the funder (US Administration on Aging) and review models at www.adrc- MH/JH/ES x x Review the ARDC proposal and any subsequent comments from the reviewers and/or the funding agency MH/JH/ES x x x Review the Basic ADRC Data Elements MH/JH/ES x x x JH x x x Design the Evaluation Plan with the following minimum requirements: evaluation tasks for each objective and activity (as applicable); data to be collected; timelines; person(s) responsible; instruments to be used 1 2 Approve the Evaluation Plan The Steering Committee will review and comment on the draft EP MH/JH/SC Annually, the EP will be revised to ensure a viable evaluation, quality improvement, and reporting approach MH/JH/ES Implement the Evaluation Plan Design and pilot the instruments needed for data collection. JH/ES x x Provide an in-depth orientation to the Steering Committee, staff, contractors, and partners regarding the EP and their roles and responsibilities in data collection MH/JH x Begin full implementation of the EP MH/JH/ES 3 4 5 6 2011 7 8 9 10 11 12 1 2 3 4 5 6 2012 7 8 9 10 11 12 1 2 3 4 5 6 8 9 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Report the findings from the Evaluation Plan Collect data quarterly for review and sampling purposes JH x x x x x x x x x x Draft quarterly and annual reports with the process and outcome data related to the ADRC’s goals, objectives, and activities JH x x x x x x x x x x Use the findings for Continuous Quality Improvement Based on the results of the evaluation reports, modify goals, objectives, and activities as needed MH/JH/ES 7 x x x Page 3 of 9 Project Work Plan: 2009-2012 Goal #1: Establish ADRC Organizational Structure Measureable Outcome: Fully Operational ADRC Project Office, with Working Committees, Evaluation Plan, and Management Information System Major Objectives Key Tasks Lead Person 2009 2010 10 11 12 Develop plan to implement an MIS to complement the Evaluation Plan 1 2 3 Define the types of data to be collected, sources of the data, frequency of reporting, and method for reporting for all aspects of the ARDC MH/JH/ES x Review lessons learned from other ARDC grantees and other technology tools available. MH/JH/ES x Design the MIS for the ADRC with reference to www.adrc-tae.org MH/JH/ES Review the MIS MH/JH/ES x Pilot and refine MH/JH/ES x x x Implement the MIS MH/JH/ES 4 5 6 2011 7 8 9 10 11 12 1 2 3 4 5 6 2012 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Page 4 of 9 Project Work Plan: 2009-2012 Goal #2: Establish and maintain a central state-wide database of long term support options for private and public pay individuals Measureable Outcome: Comprehensive, operational, state-wide database of long term support options Major Objective Key Tasks Lead Person 2009 10 11 12 Assess strengths and gaps of electronic I & R systems Form Information & Referral Subcommittee (IRSC); meet regularly SC x 2010 1 2 3 x Obtain update on status of 2-1-1 launch of IRIS system and updates including long term support options state-wide and report to Steering Committee MH/IRSC x x Obtain status of Access Utah Network services and long term plan and report to Steering Committee MH/IRSC x x Obtain status of Utah Cares and report to Steering Committee MH/IRSC x x Develop plan to assure central database of long term support options Develop and recommend plan to Steering Committee that addresses: • Necessary financial support and contractual relationships • Quality improvement and evaluation • Long term sustainability MH/IRSC x x Implement plan Implement plan and assure evaluation and continuous quality improvement MH/IRSC 4 5 x x 6 7 x x 2011 8 9 x x 10 11 12 x x 1 x x 2 3 x x 4 5 x x 6 2012 7 x x 8 9 x x 10 11 12 x x 1 x x 2 3 x x 4 5 x x 6 7 x x 8 9 x x Page 5 of 9 x Project Work Plan: 2009-2012 Goal #3: Create a statewide awareness, information, and individualized counseling system Measureable Outcome: A 5-year plan for a statewide awareness, information, and individualized counseling system Major Objectives Key Tasks Lead Person 2009 10 11 12 Conduct a detailed, state-wide assessment of availability of information and awareness and individualized counseling about long-term support options Form a Planning Subcommittee (PS) to develop an assessment plan that will include at a minimum: • Focus groups in all regions of state • Town-hall/listening meetings in all regions of state • On-line survey of public and professionals Implement assessment plan MH/LT PS Integrate feedback from EP into long term plan Develop 5-year plan based on information gained from assessment plan, other committees and experience from pilot site[s] MH/PS Amend 5-year plan as needed Monitor progress and update plan as needed MH/PS Recommend a plan for consideration by the Steering Committee 2010 1 2 MH/PS x x x x x PS x 3 4 5 6 7 2011 8 9 10 11 12 1 2 3 4 5 6 2012 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Page 6 of 9 Project Work Plan: 2009-2012 Goal #3: Create a statewide awareness, information, and individualized counseling system Measureable Outcome: Establish at least one local or regional pilot ADRC providing information and assistance to older adults and adults with physical disabilities Major Objectives Key Tasks Lead Person 2009 10 11 12 Determine selection criteria for pilot ADRCs, draft, distribute and publicize RFP, and select pilot site Assemble model ADRCs from www.adrc-tae.org for consideration by Steering Committee LT x Assemble data gathered from focus groups and internet survey LT x Establish and have regular meetings of Pilot Site Subcommittee (PSS) LT/PSS Consider models and specific needs of Utah communities LT/PSS 2 x x x Design detailed model for Utah pilot ADRC PSWG/SC x x x Present findings to Steering Committee for discussion and vote PSWG/SC x Review proposals and initial select site[s] Collaborate with state agencies to assess the impact of pilot sites on enrollment in community-based and facility-based programs and after the fact satisfaction with choices SC JH/MH/ EC 4 5 6 7 2011 8 9 10 11 12 1 2 3 4 5 6 2012 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 x x PSWG/SC MH/LT/ JH 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Specific factors to be addressed: • Information needs of older adults and disabled adults • Training/cross-training needs of staff • Eligibility determination/collaboration with DWS, DAAS, DSPD • Available resources • Models that need to be developed/piloted Draft RFP based on criteria established; distribute to community partner network to possible pilot sites Assess impact on state programs 2010 1 x x x x x x x x x x x x x x x x x x x x x x x x x Page 7 of 9 Project Work Plan: 2009-2012 Goal #4 Create a seamless single point of entry to publicly funded long-term support programs Measureable Outcome(s): A single application for Medicaid program by 10/1/2010, and a plan for a single point of entry by 04/1/2011 Major Objectives Key Tasks Lead Person 2009 10 11 12 Assess complexity/ease of access of current system Develop a plan to create a seamless single point of entry Create Single Point of Entry Subcommittee (SPES); hold regular meetings LT/SC 2010 1 2 3 4 5 6 7 2011 8 9 10 11 12 1 2 3 4 5 6 2012 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Monitor launch of DWS single entry point application system for Medicaid long-term care programs LT/SPES x x x x x Identify tools, activities, procedures, and processes that will enable ADRCs to serve as a single point of entry to all publicly funded long-term support programs LT/SPES x x x x x Develop a plan, in collaboration with state agencies, to work toward a seamless point of entry to publicly funded long term support programs LT/SPES x x Page 8 of 9 Project Work Plan: 2009-2012 Goal #5 Create a care transition system that maintains or decreases Utah’s low hospital readmission rate and that provides individuals and caregivers with timely and accurate information about long term support options Measureable Outcome(s): A care transition pilot program Major Objectives Key Tasks Lead Person 2009 10 11 12 Assess current status of care transition efforts in the state and consider models from other states 2 3 4 5 Create Care Transition Subcommittee (CT); hold regular meetings MH/CT x x Obtain an overview of current activities from HealthInsight, the Utah Hospital Association, the Utah Healthcare Association, and other community parthers MH/HI x Assemble care transition models from www.adrc-tae.org, HealthInsight, VA Rural Health Resource Center, and other partners to present to subcommittee MH/CT Recommend specific plan to Steering Committee for adoption Implement plan 2010 1 With data generated from objectives 5.1-5.2 generate five-year plan to implement a care transition system, including a plan for financial sustainability 6 7 2011 8 9 10 11 12 1 2 3 4 5 x x x x x x x x x x x x 6 2012 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 x x x x x x x x x x x x x x x x x CT MH/CT Page 9 of 9