The Award Recipient was Mark Grover!
Following are excerpts from the winning nomination and a full list of nominees…….
Name of Nominee:
Category:
Mark Grover, Client Technology Services
Innovations
David Kirk Submitted By:
I am nominating Mark Grover for the 2011 Award for Excellence in the area of
Innovation. As Mark’s supervisor, I call on him to complete many projects. Mark not only accepts each and every one enthusiastically, but he consistently comes up with ways to complete them better than originally envisioned. Mark has become a selfless creator, designing innovative solutions for the good of UNCW.
Mark introduced a new technology designed and provided for free by Microsoft that now allows us to create a single configuration and deploy it to any number of

the systems that we support throughout the university, greatly simplifying our deployment. The end result sounds simple, but the process to get there was anything but! Mark had to build this environment from the ground up and did so by researching new technologies, learning industry best practices, and finding out what other institutions were doing while keeping the UNCW environment and current budget situation in mind.
Mark’s creativity and innovation made the Microsoft System Center Configuration manager project a success as well. Mark has studied “everything SCCM” and comes up with ways to do the current job easier and faster, which is a strategic asset to the university, especially in the current economic state. This new method will save countless hours of technician time and enhance the client experience as they don’t have to wait for a consultant to visit their computer. Mark has been able to develop a “touchless” method that automates everything in that process which means it can be run at the end of the day and be ready in the morning. Although my examples have only touched the surface of the ingenuity and innovation Mark has contributed to UNCW, I hope that you agree that he deserves the Award for
Excellence in Innovation. Mark constantly finds better ways to do things, the result of which are decreases in personnel hours and improved client satisfaction. I

have no doubt that this innovation will continue to benefit UNCW for years to come.
Name of Nominee: Advancement Services and PMR Management Team
(Karl Craven, Karen Brown, Edna Bennett, Forrest Smith, and Marcus
Turner)
Category:
Submitted By:
Innovations
Suzie Daughtridge
Gayle Christman, Project Management
Outstanding State Government Service
Ed Shuford
Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Debbie Cronin, Biology and Marine Biology
Outstanding State Government Service
Dr. Chris Finelli
Maxine Duckworth, Watson School of Education
Outstanding State Government Service
Dr. Bradford Walker
Mark Gallovic, Office of International Programs
Outstanding State Government Service
Dr. Denise DiPuccio

Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Name of Nominee:
Category:
Submitted By:
Melissa Kennedy, University Advancement
Innovations
Marla Rice-Evans
Lisa Laverick, Payroll
Outstanding State Government Service
Nadine Flint, Charlie Maimone, Jan Riemersma, Bob
Russell and Rick Whitfield
Debra Simpson, School of Nursing
Human Relations
Dr. RuthAnne Kuiper
Donna Treolo, Department of Public and
International Affairs
Outstanding State Government Service
Dr. Roger Lowery
Will Wilkinson, Student Achievement Services
Outstanding State Government Service
Tom Kunz