AGENDA ITEM 9-A ACTION ITEM TO: CHAIRMAN COVINGTON AND THE VRE OPERATIONS BOARD FROM: DALE ZEHNER DATE: FEBRUARY 17, 2012 SUBJECT: AUTHORIZATION TO ISSUE A REQUEST FOR PROPOSALS FOR DISASTER MANAGEMENT SERVICES RECOMMENDATION: The VRE Operations Board is being asked to authorize the Chief Executive Officer to issue a Request for Proposals for disaster management services. BACKGROUND: VRE currently contracts with a disaster management services contractor to provide victim support in the event of a train related disaster. NTSB, along with the railroad industry, recommends that each rail system have plans to mobilize victim support services following a rail disaster. Traditionally these services are provided by disaster response practitioner companies. For many years, this service was provided through VRE’s contract with Amtrak for train operations. When the procurement for a new service provider was developed, VRE opted to remove this element of the contract so that the management of passenger support in the event of an emergency would be overseen by VRE. Under the CEO’s authority, a contract for this service was awarded in June of 2010 and will expire in June 2012. This approach was utilized in order to provide VRE experience in managing this type of contract and was valuable in developing the recommended RFP for future services. The scope of services will include establishing a family disaster operations center, establishing a toll free number for families to get updates on victims, arranging memorial services, facilitating collection and return of personal effects of victims, and providing crisis intervention and logistical support to victims and their family members. The RFP for disaster management services will be structured as a one-year contract with two one-year options. Payment terms will include a fixed retainer fee to ensure availability of resources plus a variable cost option that will be incurred based on the magnitude of the disaster. VRE staff will return to the Operations Board following the procurement process with a recommendation for award. FISCAL IMPACT: Detailed funding information will be provided along with the recommendation for award. Funding for the fixed price elements of the contract has been allocated in the FY 2013, and future, operating budgets. Funding for variable price elements of the contract would be funding through a combination of insurance proceeds and operating funds. 2 TO: FROM: DATE: RE: CHAIRMAN COVINGTON AND THE VRE OPERATIONS BOARD DALE ZEHNER FEBRUARY 17, 2012 AUTHORIZATION TO ISSUE A REQUEST FOR PROPOSALS FOR DISASTER MANAGEMENT SERVICES RESOLUTION 9A-02-2012 OF THE VIRGINIA RAILWAY EXPRESS OPERATIONS BOARD WHEREAS, VRE currently has a disaster management services company on contract; and, WHEREAS, VRE requires continuing disaster management services as recommended by the National Transportation Safety Board; and, WHEREAS, the current contract will expire in June 2012. NOW, THEREFORE, BE IT RESOLVED THAT, the VRE Operations Board authorizes the Chief Executive Officer to issue a Request for Proposals for disaster management services. 3