Teaching and Teacher Education 17 (2001) 417}431 Four approaches to preservice teachers' involvement in the writing of case stories: a qualitative research project夽 Mary Alice Barksdale-Ladd*, Mary Draper, Jim King, Kathy Oropallo, Marguerite C. Radencich University of South Florida, USA Received 13 October 1999; received in revised form 15 March 2000; accepted 24 May 2000 Abstract In this paper, professors' framings for student-written cases in six elementary teacher education classes are examined. Analysis procedures were qualitative. There were similarities and di!erences in course syllabi and materials de"ning case writing, time spent on cases in class, ways of modeling cases, comments to students on drafts, and professors' reasons for selecting favorite cases. All professors felt that a good case re#ected a genuine dilemma which contained details, support, and re#ection. Findings showed that writing roles within the research project had an impact upon ways in which case writing was directed, and how the professors thought about cases and re#ected upon the experience afterward. Through their experiences with case writing and through engaging in self-inquiry about case writing, the professors came to understand their students in di!erent ways, students came to understand professors and teaching in di!erent ways, and professors developed new insights into their own practices. 2001 Published by Elsevier Science Ltd. Keywords: Preservice teachers; Case writing; Collaborative self-study; Teacher educators 1. Introduction For several years, researchers have looked closely at case methodology within contexts where teaching cases are developed for students and presented in university courses (Shulman, 1992). From our perspective, there is a greater opportunity for 夽 Note: Our colleague, Marguerite Cogorno Radencich, died in October, 1998. She was an integral part of the research team on this project and we miss her. * Corresponding author. 3920, Florida Ranch Blvd, Zephyrhills, FL 33541,USA. Tel.: #1-813-974-0590. E-mail address: mabl@typhoon.coedu.usf.edu (M.A. Barksdale-Ladd). meaningful learning in engaging students in creating their own case stories based on a teaching dilemma they have experienced, followed by re#ection upon the dilemma from a perspective of their lives as future teachers. An implicit assumption on our part is that when personal dilemmas are explored, it will be more likely that students will become re#ective regarding numerous alternative solutions or interpretations, as opposed to seeking individual `righta answers. Such re#ectivity is a necessary component in case-based teaching (Harrington, 1995). As a result of the process of selecting topics for their cases, writing "rst drafts, getting responses from peers and professors, as well as engaging in successive revising processes, 0742-051X/01/$ - see front matter 2001 Published by Elsevier Science Ltd. PII: S 0 7 4 2 - 0 5 1 X ( 0 1 ) 0 0 0 0 4 - X 418 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 students become more re#ective with regard to the role of problem-solving in the lives of teachers (Merseth, 1991; Richards, Moore & Gipe, 1996). Student-developed cases allow for context-speci"c understandings of preservice teachers' frustrations and anxieties, and help students specify the dimensions of confusing or signi"cant teaching problems (Richards et al., 1996). As a result, student-written cases can provide rich data bases upon which to connect course content (Kagan, 1993). In addition, there is a growing body of evidence that engagement in case writing a!ects both teacher beliefs and practices, and may in#uence professional and individual development (Anderson & Bird, 1995; Barnett, 1991; Harrington, 1995; Shulman, 1992). That is, as teachers engage in case writing about teaching dilemmas, they become more re#ective and look at issues more critically. This re#ective, critical stance on dilemmas can lead to changes in teacher beliefs and/or practices that may have simultaneous e!ects on teacher development. While there is much evidence that engaging preservice teachers in writing teaching cases has positive and desirable e!ects, there has been little research on how instructors might e!ectively utilize case writing in the context of teacher preparation courses. What are the conditions during preservice teacher education courses that can best support students in engaging in case writing experiences that will lead to the development of a re#ective, critical stance? In this study, we examine the contexts in which students were asked to develop cases in six undergraduate elementary teacher education course sections. We address the research questions, `What did we, as professors who required that our students write cases based on their own teaching, mean by casesa, and, `How were our expectations for case development communicated to students?a 2. Design 2.1. Context At the University of South Florida (USF), 80% of undergraduates in teacher education attend community colleges and arrive on a university cam- pus at the beginning of their third year of study for a Bachelor's degree. The teacher education program at USF consists of a "ve-semester sequence of courses which students take in cohort groups. There are three "eld experiences (Level I, two mornings per week; Level II, two full days per week; and Level III, "ve full days per week). Because the study took place in North America, we have referred to the course instructors as `professorsa. In this intensive 2-year teacher preparation program, students tend to look for quick answers, demonstrating that they do not yet realize the ambiguities inherent in the teaching profession and the number of dilemmas that comprise `teachinga on a daily basis. Concerned about what we perceived as a non-re#ective, quick-"x approach to teaching seen in our students, four USF professors decided to engage their students in writing case stories about teaching dilemmas. Margie Radencich and Jim King each used case story writing in their sections of a course called `Reading in the Intermediate Gradesa. Both were teaching a section of the course to cohort groups of elementary education majors in an on-campus setting. Students in these two sections had previously completed their Level I internships and were currently taking their Level II internships. Like Margie and Jim, Mary Alice BarksdaleLadd used case writing within the course `reading in the intermediate gradesa. She taught three sections of this course during the semester when the research project was conducted. One section was an on-campus cohort group that was simultaneously engaged in the Level II internship experience. The other two sections of the course were made up of special education students, with one being an on-campus non-cohort group and the other an o!-campus cohort group. The on-campus special education students had completed one internship. The o!-campus students were in a special program designed to provide a bachelor's degree in special education to individuals serving as paraprofessionals in public schools. These students had not completed any formal internships, but their experience as paraprofessionals ranged from 1 to 23 years. A fourth colleague, Kathy Oropallo, taught `Teaching Methods in the Elementary Schoola in M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 a Professional Development School (PDS) in collaboration with USF. Kathy's students were members of a cohort team that took some of their teacher preparation courses and had "eld experiences at the PDS site. The students were engaged in the Level I internship while taking this course. At the onset, we agreed that student cases should explore authentic teaching dilemmas and should be written re#ectively using a narrative format. Because the students probably had not been introduced to cases in the past, it would be important that we each provide models of cases for our students. In addition to the current paper, we studied the students' actual cases (Radencich et al., 1996) and the writing processes engaged in by the students (Oropallo, King, Draper, Radencich, & BarksdaleLadd, 1997). 2.2. Data sources Data collected included: (a) course syllabi and other materials provided to students which de"ned the task of student case writing, (b) model cases, (c) comments made by instructors to students on successive drafts of their cases, (d) professors' retrospective reasons for selecting speci"c cases as favorites, and (e) professors' re#ections on the casewriting experience, and how they might change the experience in the future. 2.3. Analysis In addition to notes on conversations among the four professors, the data sources for this study were all in the form of documents written by the professors. Viewing our framings for student-case writing as a developing phenomenon, we selected a constant comparative approach to the document analysis process (Glaser & Strauss, 1967). Our purpose in using this approach was to examine and compare our perceptions of the ways in which we provided information and feedback to students regarding case writing across the time frame in which case writing was planned, taught, and re#ected upon. Of particular interest was the impact of understandings of our own purposes in providing guidance, and our perceptions of what constitutes high-quality case writing. 419 In our qualitative analyses, we categorized information from the di!erent data sources and looked for categories for each professor. Analyses for each of the four professors were conducted in isolation, thus categories varied among the di!erent individuals. We looked at each professor's (a) description of how students were directed in the creation of cases, (b) modeling of case writing for students, (c) favorite cases and reasons for professor selections, and (d) re#ections on the case writing experience. Individual professors' strategies and beliefs, as revealed in the data, were used to form emic frames. After forming descriptive frames for each professor, we looked at similarities and di!erences across the professors. We examined the student-written case story drafts and identi"ed categories of types of comments provided to students by each professor. Then we collapsed similar categories across the four professors. With over 500 segmented comments divided into 17 categories, we determined that percentages were a meaningful approach to viewing similarities and di!erences across the four professors. The fact that the professors were engaged in conducting research into their own practices had an impact on the "ndings. In discussing this e!ect, we refer to the `research projecta. In our discussion of professor and student case writing, we use the terms `casesa, `case storiesa, `case writinga, or the `case writing taska. 3. Results In discussing the results, we "rst provide information on commonalties across the four professors' procedures, then provide a case study of each professor. Next, we look at similarities and di!erences across the four professors. Finally, we compare the rationales each professor attributed to his/her selections of favorite cases. Before beginning the study, the professors met to discuss the design for the research project and general plans for including student case writing within our courses. While we had similar ideas regarding well-written cases and reasons for engaging students in case writing, we agreed it was essential that 420 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 the individual professors use case writing as it made sense to them, for their students, and in the context of the course/s in which case writing would occur. During the semester, each professor (a) wrote a description of how they had introduced and guided case writing for students, and (b) submitted all materials shared with students related to case writing. All four professors provided models of cases for students, although each took an individual approach to the modeling process. Table 1 displays percentages of the types of comments each professor made to students on successive drafts of their own cases. For the purpose of discussing these "ndings, only those categories including 10% or more of the comments to students have been considered, as these categories account for over 89% of the comments of each professor. 3.1. Margie Radencich: course framing for case writing Margie's syllabus did not describe case writing. It indicated that each student would write a case story and speci"ed two dates on which "rst and "nal drafts would be due. Margie was beginning her second semester as a professor at USF. As the semester began, Margie wrote a case story based on an experience with a class the previous semester which involved students who felt that Margie did not like them and did not attend to them su$ciently in class. The case ended with ideas for assuring that this would not happen again in the future. The case was written as a continuous re#ective narrative in "ve paragraphs. In one of the earliest class sessions, Margie presented three brief cases involving dilemmas in cooperative learning situations (Swa!ord, 1995). Students met in groups to discuss the cases and viable solutions. Then, Margie read her case to the students, simultaneously displaying it as an overhead. In sharing her case, Margie's focus was on the necessity of re#ecting on practice. Student discussion of Margie's case centered around the content of what had happened, with one student stating that the students described in the case should `grow upa. Margie acknowledged the statement, but pointed out that responsibility rested upon her, as the instructor. The students made minimal comments on needed revisions. When students turned in "rst drafts of their cases, Margie provided responses in writing. When returning these cases to the students, Margie discussed the need for students to share their emotions as they related to the quandaries in their cases, a focus she brought back to class as a result of a meeting with Jim, Mary Alice, and Kathy. Margie shared her case with Jim and Mary Alice. While Mary Alice had little to say, Jim recommended numerous revisions and rethinkings. Margie revised the case, focusing her attention more on an individual student who played an important role within the case. Table 1 Categories which accounted for 10% or more of the comments across professors Category M.R. K.O. J.K. M.A.B. Positive comments Questions about case content Requests that students share feelings and emotions about their cases Requests for greater detail Making comments and sharing additional information about case content No suggestions; recommendations to seek suggestions from peers Requests to specify a dilemma or issue and make it the case focus Comments on mechanics, tense, person, and requests for typing (editing notations on drafts were not considered) Suggestions for improving the writing related directly to case content Requests for separation of parts 1 & 2 in the writing of the case Recommendations that students include dialogue in their cases 18 14 18 0 12 16 6 3 36 13 1 19 6 6 1 6 8 28 11 17 8 1 8 2 17 13 17 7 4 0 4 3 4 0 0 1 2 3 8 1 1 5 8 6 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 Later, when student second drafts were soon due, Margie read her revision to her class, telling about how she had revised based on Jim's comments and the comments they had made in class. There was little student response. Margie explained that students' cases would be shared with one of her colleagues to allow for additional suggestions from alternative perspectives. The students accepted this proposition. Margie asked for, but received no further suggestions for revisions. At this same time, Margie read Jim's and Mary Alice's cases to her class. At a later point, she read the group a case story written by Joan Gipe (1996). There was little response among the students to the cases written by Jim, Mary Alice, and Joan. 3.2. Margie Radencich: responses to student cases Margie's comments to students about their cases were comparable for the categories: (a) positive comments, (b) questions about case content, (c) requests for expression of feelings/emotions, (d) sharing comments or information regarding case content, and (e) not having suggestions, but recommending that students seek suggestions from their peers. Suggestions from a sixth category, requests to specify a dilemma or issue and make it the case focus, were found occasionally. 3.3. Margie Radencich: reyections on the experience In re#ecting on the case-writing experience at the end of the semester, Margie focused on means of improving her use of student case writing in future semesters and courses. She felt that she should provide more varied models of cases in her initial discussions of the topic, use a checklist to display what should be in a case, read aloud some cases written by students during previous courses, and also share samples of non-examples of good cases. Margie considered it important that she insist that students write about personal quandaries in the future. If students did not have previous experiences that could provide the basis for a case story, Margie thought that later due dates during the semester could solve the problem; that is, by a later point in the semester, the students should be able to discover a personal dilemma as a result of their 421 work in internships. Margie felt she should pay closer attention to the recommendations students made for one another during their peer response sessions. She also thought it might be helpful to develop a rubric based on her checklist which could serve as a basis for comments about cases. Margie continued to engage teacher preparation students in case writing the following semester. She reported that she was able to provide her students with models of cases from the current study, and found that using student-written cases as models was helpful in allowing students to more quickly understand the purpose and procedure of case writing. She also indicated that case writing: (a) helped her more fully understand student quandaries that were brought up and discussed somewhat super"cially during undergraduate seminars related to internships, and (b) provided a voice to students whose quandaries would otherwise have remained unstated. Margie was frustrated during this research project about not being able to provide enough class time for using the writing process in guiding student case writing, a concern that she held the following semester, as well. 3.4. Kathy Oropallo: course framing for case writing Kathy's syllabus stated that the student case story would account for 10% of the "nal grade, but no further description was provided. In a class session that occurred several weeks into the semester, Kathy provided students with a handout on writing teaching cases. On this day, she shared with the students an unpublished case written by a practicing teacher and asked them to analyze it, providing an analysis worksheet. The case involved a teacher's frustration with subjectivity in evaluating students. Kathy asked that students listen to the case from a writer's perspective and pay particular attention to how the case was written. After reading the case, the students analyzed and discussed it with great deal of emotion. Kathy took this as a sign that it was a good case to use as a model. She pointed out some key elements in cases: (a) cases should be about real events, (b) cases should describe the details of the event, and (c) cases should not be solved. 422 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 When students brought in their "rst drafts, Kathy took them home and responded to them. The next class, she returned the cases and had students conference in groups of three. She directed the students to read their cases aloud. Listeners were to attend to authenticity, details, open-endedness, focus, and clarity. When students turned in their second drafts, Kathy read `Friend or Foea, a "rst draft of a case story she had written. A discussion on the content of the case based upon student comments and questions followed. 3.5. Kathy Oropallo: responses to student cases For Kathy, by far the most comments made to students about their cases (over a third) were positive comments about liking student cases or case topics. It was common for Kathy to ask questions about case content and make requests for greater detail. Less frequently, she made comments or shared information about case content, had no suggestions and recommended that students seek help from their peers, and noted mechanical problems or made requests for typing. 3.6. Kathy Oropallo: reyections on the experience Kathy was disappointed in the degree to which students revised their cases from one draft to the next. She found that many students ignored her feedback, as well as that of their peers; the cases remained about the same from the beginning to the end of the case writing experience. Kathy viewed the topics dealt with in student cases to be rich, and she felt that with appropriate revision, they could have been very strong. At the end of the semester, she saw about half of the cases as being welldeveloped. Still, she was pleased with the kinds of issues the students felt were important at a very early point in their teaching careers. For Kathy, like Margie, time was a very signi"cant factor. Kathy saw that the topics within the course content required greater concentrations of time than expected. She used time initially allotted for modeling case writing strategies and peer response on other curriculum topics. Her students were at a PDS and many questions regarding their "eld experience took class time that might otherwise have been spent on working with cases. In retrospect, Kathy stated that she felt she should have protected more class time for working with cases, and reorganized her management of the teaching cases to allow her to provide more and faster response to students. 3.7. Jim King: course framing for case writing Jim and Mary Alice used the same syllabus. It contained a half-page description of case writing containing general information on how teaching cases are written and a list of suggested areas for choosing topics (like individualism, behavior management, constructivism). Jim asked the students to read Swa!ord's (1995) cases in class during the "rst week of class, followed by a discussion in small groups, then the whole group. In the second week of the semester, Jim presented a teaching case he had written. He projected the case on an overhead as he read it aloud. In the case, a student was crying about an entry in her dialogue journal. Entering into the situation, Jim sat down with the group and learned that the student's boyfriend had ended their engagement. The student read the journal entry in which she talked about her pain and humiliation, and suggested that the young man could be struggling with his sexual orientation. She went on to say that while she and the young man were still friends, she wondered what it meant to her and about her, if he `turns out to be gaya. Now the girl became embarrassed, remembering that Jim was a gay man. He provided what he considered an appropriate response, discussing the current good relationships that both he and his partner maintain with their ex-wives and families, asking, `How can your warm feelings for your ex-"ancee be anything but good?a Then he pulled back from the discussion, afraid that he was promoting the `homosexual lifestylea with his class. He framed his retreat in terms of how much needed to be covered in class. After reading his case, Jim led the class in a limited discussion of the case. Next he pointed out the aspects of his case which he felt made it a good one and suggested that the students work at including M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 these elements in their own cases. He pointed out that (a) teaching cases are based upon real incidents, (b) teaching cases are very descriptive for readers, and (c) writers do not solve the embedded issues within the text of their cases (the same elements highlighted by Kathy). Some students submitted drafts of cases to Jim, and he responded to each, both personally, and with regard to the three elements he had discussed in class. On a speci"c day, each student brought in a draft and shared in small groups for the purpose of peer response. Finally, students submitted preliminary and "nal drafts of their cases at the end of the semester in their portfolios. 3.8. Jim King: responses to student cases Over one quarter of Jim's comments to students about their cases were questions about case content. It was typical for him to request that students share feelings or emotions, or to request greater detail. Less frequently, he made positive comments, made comments or shared information about case content, requested that students focus on a speci"c dilemma or issue, and suggested improvements which were directly related to case content. 3.9. Jim King: reyections on the experience At the end of the semester, Jim re#ected that the choice of topic for his own case was too intense and controversial. First, the fact that he wrote about his being gay was a problem. Gay is itself a social taboo because nobody knows how to talk about it. Secondly, because it was their teacher who was gay, there was a power di!erential between Jim and his class that precluded any meaningful discussion about his case. Third, since the scenario of the case was about another undergraduate course in which there were di$culties discussing and dealing with a gay theme in that class, it may have made it quite unlikely that this class would have been able to talk about it. Because the cases were embedded in an ongoing class, Jim made the decision, he thinks tacitly, that case work would happen outside of class. By virtue of the fact that he did not provide time in class*or that provision of time for cases was after everything else was done, Jim had signaled that the cases were 423 less important than other course requirements. He provided two sessions in which the class focused on cases. The "rst was an introduction, and the second was a day when students read their cases in a "shbowl setting. Jim re#ected that his method of structuring the assignment resulted in his becoming the only audience for the student cases. The students knew that they were revising the cases because Jim required revision. He did not arrange for any outsiders to listen to or read the cases. The implicit message was that students were to write cases for his approval only. In guiding students in writing cases, Jim found that the `writing process approacha in#uenced his planning and his decisions on how cases should be written*the form, how cases should be produced as a stage/draft enterprise, and who was allowed to be a member of the reading response community (class members only). Another aspect of the `writing process modela was that Jim did not do any explicit teaching of the cases. Therefore, students would learn about their revision options and practice revision strategies in the context in which they worked on their cases with peers. Jim concluded that this was not a fair trial of the model of process writing, or speci"cally, of case writing. First of all, explicit instruction does occur in writing process approaches. Secondly, the class was not an ongoing writing community. Without su$cient social context, or history as a functioning writing community, Jim re#ected that it may have been more productive to provide direct instruction of the case writing process. In addition, if only a single case is used as the model for student cases, the topic of the case presented is quite important. Jim and Mary Alice isolated the frames of `too harda, `too exotica, and `too abstracta in a discussion on the in#uence of choice of topics for sample cases. They agreed that there is an impact on the students when an inappropriate topic is modeled. In terms of what Jim `did righta, he said that when he "nally made room for case discussion in class, it was to present "nal cases in class. A small group (about "ve or six) sat in the middle of the room to present their cases. The remainder of the class sat or stood in a circle around the small group. One chair was left open in the inner circle. The 424 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 students in the middle presented or read their cases, and those on the outside listened and took notes. Any student on the outside wanting to talk had to occupy the empty seat to give their comments or reactions. Notetakers were to listen for themes. After each group completed their presentations, the notetakers processed their records. This happened quickly. Jim thought that because he had structured the environment so tightly and because roles were so well de"ned, students were very focused and they really isolated what seemed at the time to be the major points of the cases. Jim caused a concentrated focus on the cases by making the activity center stage. He re#ected that there must be a relationship between students' perceptions of the importance of an assigned academic task such as case writing and the way that he structures a given task. 3.10. Mary Alice Barksdale-Ladd: course framing for case writing Using the same syllabus as Jim, Mary Alice introduced the assignment when she went over the syllabus. Mary Alice shared only one model with her students and it was her own case. She wrote about a dilemma for which she had no solution, thinking it would be good for students to know that she lived with continuing teaching dilemmas for which she had no answers. The topic of the case was constructivism, and it described how Mary Alice had experienced little success and many problems using constructivist methods in her courses. When she completed the "rst draft, she knew the writing had many problems, but wanted to share a true "rst draft. In class, Mary Alice displayed the case on an overhead and read it aloud to the students. The big problem with the case, according to the student groups, was that it went `on and on with unnecessary informationa. Within her three di!erent classes, all responded to the case topic with enthusiasm and lively discussion, yet each group responded di!erently. After the discussion of Mary Alice's case, the students met in small groups. Each student read her/his case aloud and used a peer recorder to note comments made about the case, following the model Mary Alice had used. The papers were given to Mary Alice at the end of class, and she responded to the drafts and returned them to students in the next session. After returning student "rst drafts with comments, Mary Alice attended a meeting about the research project with Kathy, Margie, and Jim. She learned that her colleagues were making comments on student drafts that requested personal feeling, more detail and dialogue, and narrative style. While she knew that she'd made some comments of this nature, she felt that she hadn't done enough. Thus, when revising her own case, Mary Alice focused on improving the narrative framing by centering the story on one semester, including more detail and emotion. In response to her students, she made editing corrections and removed information they had identi"ed as not needed. When sharing this second draft with the three student groups, Mary Alice read aloud, explaining the revisions and why she had chosen to make them. The student groups agreed that the second draft was very much improved. After the discussion of Mary Alice's second draft, the students engaged in peer response to their second drafts and turned their papers in. Mary Alice responded to student second drafts, and "nal drafts were submitted at the end of the semester. 3.11. Mary Alice Barksdale-Ladd: responses to student cases Mary Alice's feedback to students about their cases included approximately equal numbers of positive comments, questions about case content, and requests for greater sharing of feelings and emotions. To a lesser degree, she made comments in the following categories: (a) requests for greater detail, (b) requests to specify a dilemma or issue and make it the focus, (c) suggestions for improving the writing related directly to course content, (d) recommendations to include dialogue, and (e) requests for separations between parts one and two within the cases. 3.12. Mary Alice Barksdale-Ladd: reyections on the experience Mary Alice was pleased throughout the semester with the seriousness with which her students M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 approached the case story writing assignment. For a handful, it was `just another writing assignmenta, but she felt good about how few seemed to have this attitude. She felt that, because she presented a serious case of her own in multiple drafts, many of the students took their own cases seriously, as well. Mary Alice was initially displeased with the "rst drafts her students wrote. She found the topics to be rather commonplace and boring. As the semester proceeded and Mary Alice came to know her students better, she discovered that her initial response had been inappropriate. The students wrote about dilemmas that seriously concerned them, and these were appropriate dilemmas for preservice teachers. It was necessary to align expectations for student case writing with students' developmental levels, and the case writing experience taught Mary Alice a great deal about her students' current levels of thought and re#ection about teaching. More signi"cant was the discovery across the semester that writing a case story and sharing it with students took Mary Alice through a true selfinquiry process about her own teaching. As she explored her own case in writing, read it to students, listened to student responses, revised the case, shared it again, and revised again, she found herself tearing apart her own assumptions, beliefs, and philosophies and reexamining them. The students forced Mary Alice to look at her dilemma through their eyes and to bring it to a level that would allow them to see how it might be meaningful in their futures. It was here that Mary Alice suddenly saw her dilemma with complete clarity. At this point, she was able to identify what had always been the problem at the heart of her dilemma, and it was something she'd never truly seen before. This self-inquiry adventure led to another realization. Mary Alice saw that she had modeled for her students that she, as a professor, was inquiring into her own practice, and that it was a di$cult, sometimes painful process. There was an unexpected advantage in sharing multiple drafts of personal case stories: it was a method of simultaneously modeling self-inquiry into one's own teaching. Mary Alice's re#ections on the case story writing experience involved concerns for audiences for student case stories. She had asked students to work 425 hard at identifying a dilemma for a case story, then to write about it, share it with peers, revise, share again, and revise again. Like Jim, Mary Alice was concerned that she had asked students to do all of this writing work in order to create a product that only she would read. Mary Alice felt that she should seek ways of "nding a larger audience for her students, and has made some e!orts toward this in subsequent courses. A "nal concern was that the case writing experience was not integrated within the context of the course. All of the course activities clearly related to the content of Reading in the Intermediate Grades, and to one another*except for the case. The student cases did not necessarily relate to reading, with most being more generically about becoming a teacher, or being a college student in an education program. While Mary Alice did not have di$culty "nding time for working with cases, each time there was a `teaching case activitya on the syllabus, she experienced some dissonance about her inability to relate the cases to other topics being considered in the course. Mary Alice felt the need, in the future, to make the case writing experience more a part of the course content and not a separate entity. 3.13. Diwerences and similarities in course framing for case writing Kathy provided students with the most written information on case writing, specifying a "ve-step method for the actual case writing. Jim and Mary Alice provided limited printed information on what a case should be like, and possible topic areas for cases. Margie did not provide information in writing. During the semester-long course, Mary Alice spent about 4 h of class time on case writing, Jim about 2 h, and Margie and Kathy each spent about 75 min. Margie presented many models of cases to her students*her own, Jeanne Swa!ord's (1996), Joan Gipe's (1996), Jim's, and Mary Alice's. In presenting and discussing these cases, Margie focused primarily upon the importance of identifying a teaching quandary and engaging in re#ection. Jim shared his case and the Swa!ord cases, with his discussion centering upon three elements of case writing*a real incident, the use of detail, and the lack of 426 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 a solution. Kathy's focus was on these same three elements. She shared one case that had been written by a teacher at another university and a draft of a case she had written herself. Mary Alice presented only her own case story as a model of case writing. Her early focus was upon the value of using the writing process in drafting and revising, and writing about teaching dilemmas for which no solutions may be evident. Later, she centered her discussions around ways of making signi"cant revisions, narrowing narrative framings to single events, and including detail and emotion. All four professors hoped for signi"cant revision in student cases, and all were disappointed. 3.14. Diwerences and similarities in responses to student cases There was considerable variability in types of written responses to student case drafts and revisions across the four professors. We attribute this to di!erent goals and to di!erent levels of expertise with teaching cases. All four professors provided signi"cant numbers of: (a) positive comments about the cases, and (b) questions about case content. Jim's focus was upon case content, with 44% of his comments being in categories directly related to content. Margie was more divided than Jim, but similar in that 30% of her comments were in case content categories. Thirty-six percent of Kathy's comments were positive statements about student cases, so these types of comments were obviously very important to her. Mary Alice's comments were more divided than for any other professor, and no distinct focus emerged through examination of major categories of her comments. In terms of how professor comments framed the case-writing experience for students, there were both similarities and di!erences. All four very frequently asked questions about case content, indicating that all felt that in-depth discussion of case content was important and that asking questions of students was an e!ective method of encouraging this. Margie, Jim, and Mary Alice commonly asked students for greater sharing of feelings and emotions, indicating that this was an important component of a good case from their perspectives. Kathy and Jim asked many times for greater detail, showing that they perceived detail as essential. 3.15. Reyections on the experience across the four professors After the semester ended, Margie, Kathy, Jim, and Mary Alice spent 23 h in meetings in which they engaged in analysis of student cases for one component of the research project. Clearly, each professor's re#ections on student case writing was a!ected by our discussions during these meetings and in individual settings. Also, the "ndings from our analyses of students' cases and writing processes impacted our ways of thinking about case writing. Finally, experiences in subsequent courses a!ected our perceptions. As a method of comparing our re#ections, we analyzed our re#ective writings to identify the major satisfactions and dissatisfactions. Margie: Satisfactions: E How cases allowed her to understand student quandaries. E How cases provided a place for student voice about teaching dilemmas. Dissatisfactions/concerns: E The ways in which she had provided models for case writing. E The way she had identi"ed due dates for case writing. E The methods she and the students had used in giving feedback on cases. Kathy: Satisfactions: E The issues which were brought out in student cases. Dissatisfactions/Concerns: E The number and quality of student revisions across drafts. E How she had used time during the semester, allowing the need for content coverage to result in less time for case writing. M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 427 Jim: Satisfactions: 3.16. Professors' reasons for selecting specixc cases as favorites E The "shbowl approach to case sharing and the identi"cation of major points, issues and themes in cases. As a means of understanding how we each thought about case writing, we determined that professors should select their favorite cases written by their own students and write about why these particular cases were considered favorites. Then we read the favorite cases that had been selected by our peers and wrote about how we felt about these cases, and whether or not we would also have selected them as favorites. We found that professor reasons for selecting favorite cases were similar on several, but not all, dimensions. All professors clearly felt that a good case re#ected a genuine dilemma which contained details, support, and re#ection. In addition, a good case story was written in such a way as to allow the reader to feel the dilemma*to empathize with the writer and be able to walk in her or his shoes. In addition to the criteria which were common across all four professors, Margie selected favorite cases based upon the ability to `show more than tella and on the use of dialogue, emotion, and careful word choice. Kathy chose favorite cases based on the emotions they elicited in her. Also, she considered the utility of cases, or whether or not she felt that they could be used later in her teaching methods courses. Jim's comments on identi"ed favorite cases showed that he analyzed the progression of the dilemma as it unfolded. In justifying his selections, he noted themes and considered whether the cases dealt with themes in such a way as to make the cases useful in other undergraduate methods courses, or case utility. Mary Alice picked cases with which she could identify, that caused her to become emotionally involved*that compellingly drew her into the dilemma. Mary Alice noted that sometimes her selections of cases as favorites were clouded by her knowledge about and understandings of the students who wrote them. There was little consensus on favorite cases. For instance, Jim selected "ve cases from among those written by his students as favorites, but among these, there was only one that Kathy, Margie, and Mary Alice also selected as a favorite. A topic that emerged in conversations about favorites among the researchers was that professors Dissatisfactions/Concerns: E How his choice of a controversial topic resulted in limited discussion of his case. E By making case writing an out of class experience, he sent a message that it was not important. E Need for an audience beyond the professor. E By being dedicated to using the `writing process approacha, he may have limited the learning experience. E Having no direct instruction in writing. Mary Alice: Satisfactions: E Seriousness with which her students approached the case writing task. E Apparent e!ects of modeling upon students. E Case topics were developmentally appropriate for the students who wrote them, providing a place for them to deal with a personal dilemma. E The discovery that using cases created a perfect opportunity to model her own self-inquiry practices for students. Dissatisfactions/concerns: E How professor as "nal audience a!ected writing and revising. E The need for increased integration of case writing experiences with the experience of the course as a whole. While this outline includes few similarities and numerous di!erences in our re#ections on the experience, one implicit similarity was foundational to all the re#ections. All four professors discussed ways in which they would change the case writing experience in the future*re#ecting that they found student case writing to be valuable enough that they wanted to try it again and to improve upon the methodology the next time. 428 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 read cases written by students from classes other than their own somewhat di!erently, and more critically, than cases written by their own students. For instance, Mary Alice said of one of Jim's favorite cases, `I wouldn't pick this as a favorite. I hardly even "nd this case believable.a Harsher criticism was more common when considering cases written by unknown students. This was similar to Margie's experience in having Jim respond to her students' cases in writing. Margie and her students perceived his comments were much more critical than hers, and the researchers agreed that Jim's comments on Margie's students' cases were more critical than his comments about his own students' cases. The professors did not use the same criterion when selecting favorite cases written by their own students as used when examining favorite cases selected by other professors. For example, when considering the cases written by her own students, Kathy was very concerned with details and support which engendered her own sympathy, created feelings, used honesty with approaching the dilemma, and included the writers' feelings. With other professors' favorite student cases, her focus changed to whether or not the cases could e!ectively be used in her future methods courses. 4. Discussion Our research question was, what do we, as professors who require that our students write cases based on their own teaching, mean by `casesa, and how are our expectations for case development communicated to students? Results of the study show that all four professors shared very similar de"nitions of cases. Cases are to be word-processed documents of 2}6 pages, double spaced, in which preservice teachers describe personal teaching dilemmas. Cases should be original, they should describe an authentic student problem or dilemma, and they should describe it well*drawing the reader into the case with emotion and detail. The writing of teaching cases should be very re#ective and thoughtful. Cases should be revised and improved upon over time, and they should be edited for proper grammar and spelling. Our expectations for case writing were delivered to students in many ways, both explicit and implicit. Our explicit messages have been discussed in depth already*we provided written and oral guidance, modeled by sharing our own and other cases in class, created opportunities for peer revision, and gave feedback in writing. Some of our implicit expectations may not have delivered the messages we wanted students to get. Class time carries an implicit message. Mary Alice spent the most class time on cases. Still, she spent only four of 64 possible class hours (6%) speci"cally on case writing. By spending very little time on case writing, professors were telling students that case writing was not very important in comparison with other activities and assignments. Further, the methods used to structure class experiences and lead case writing discussions in class may have impacted student perceptions of its value. Some professors had di$culty "nding time for case writing, and used time originally scheduled for case activities to complete other content related activities. If we thought case writing was so potentially bene"cial as a method of encouraging re#ection, giving students voice, and meeting student needs relative to their personal teaching dilemmas, why did we "nd so little time for it, and why did we allow content concerns to supersede case activities? A stated reason was that student-written cases did not tend to relate well to the content of our courses, and when we made choices about engaging in case activities or covering the content, we decided to cover the content. In analyzing our collective experience, we likened ourselves to elementary and secondary teachers who use concerns about content coverage as a rationale for being less concerned with meeting student needs. Thus, in essence, we modeled for them exactly how we would not like them to teach when they leave us and get their own classrooms. Also, the topics of and formats used in our own cases carried implicit messages for students. A case shared in class that was `too harda, `too exotica, or `too abstracta may have inhibited student case writing rather than providing a good model. When students were presented with "nished cases as examples, with no modeling of the ways of thinking that go into initial case development and successive M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 revisions, students stood little chance of knowing how to engage in the type of re#ecting, drafting and revising we expected. Further, we may have had unrealistic expectations when we hoped for substantial student revisions, but did not establish an ongoing writing community to support this type of work across the semester. We all utilized a system of having students engage in peer response and editing groups for the purpose of assisting in case revisions. But we spent very little time teaching our students how to be good revisors and responders. Kathy and Jim responded to student drafts themselves "rst, then had peer response sessions. Margie and Mary Alice followed peer response sessions with their own reactions to student drafts. How were students supposed to take peer response seriously with this power di!erential? The implicit purpose of case revising was problematic also. When we planned our methods and created the design for the research project, we discussed the importance of teaching our students the writing process. Yet, apparently we forgot the essential role of audience within the writing process. After the semester had ended and we were engaged in data analysis for the research project, we became fully aware that the true purpose of peer and professor responses and successive revisions was to make the cases as perfect as possible for the professors to read. This omission in our planning made it unlikely that the case writing experience would be highly motivating for or informing to our students. With regard to providing meaningful audiences and guiding students in writing for their audiences, again, we modeled for our students exactly how we would not want them to teach writing. An explicit purpose was for students to become more re#ective about teaching dilemmas. Yet, we established parameters in which case writing became one more exercise to be completed for one more education course. A teaching case became a genre of writing in which a real teaching dilemma was to be explored (within a draft and two revisions) using a narrative style with emotion and detail in two to six pages, double spaced. In class and in our written responses (Table 1), we became focused on getting our students to write and to use the genre*rather than focusing on increasing 429 levels of re#ection. Thus, there was an implicit message that student use of the proper genre was more important than being re#ective. We do not know the degree to which case writing was a meaningful tool for re#ection, nor can we gauge the degree to which it was nothing more than `playing the college gamea for our students. There is a need for research of this kind in the future. When we were involved in analysis of the "nal drafts of student cases, we began to wonder about student levels of safety in taking risks. The intention was to set up an environment for case writing that was relatively low risk for students. Cases were fairly unimportant within "nal grading criteria for all four professors. But at the end of the semester, we wondered if our low point values allocated for the cases actually had the e!ect of creating a low risk situation. Students who wanted A's knew they needed to satisfy the professors' criteria for good cases as stated in the syllabus, in class, and/or in professor-provided materials on case writing. The low allocated point values for cases may have actually had the e!ect of informing students that case writing was not very important in the big scheme of things*while not lowering the writing risks at all. Another factor that appeared to have an in#uence on the case writing experience was the research project itself. Early in the semester when these four professors began simultaneously working on case writing in their classes, it was determined that the four professors would divide authorship responsibilities on a number of manuscripts that would be based upon di!erent aspects of the research project, with Mary Alice, Margie, and Kathy taking "rst authorship on di!erent papers. Later, during the data analysis process, we came to understand that our earlier identi"ed writing roles had powerful in#uences upon the ways in which we directed case writing experiences in class, and how we re#ected upon the experience afterward. We each knew that we needed to make sure we collected data that would ful"ll the requirements for the three papers we intended to write, but Margie, Kathy, and Mary Alice each held a particular focus on the paper for which they held primary responsibility. Mary Alice, who was writing this paper, worked hard from the beginning at being `the model professora in guiding her student case writing 430 M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 assignment. She developed a solid plan for working with cases in her classes, then proceeded to follow the plan to the letter. When analysis work began in the summer, Mary Alice was very surprised to learn that the other professors had not spent as much time on case writing in class as she had, and that they hadn't done some of the things she thought they were going to do. She felt almost betrayed by her colleagues. Knowing that they would be writing about student topics and student writing, Margie and Kathy had slightly di!erent perceptions of what they were supposed to be doing. For Margie's paper, it was important that students chose good topics and carefully wrote about them, covering the content of their dilemmas completely and writing about them re#ectively and with detail. Thus, Margie worked hard to assure that students chose good topics and dealt with them well in their case stories. Because Kathy was to write a paper on how students' papers were revised in successive drafts, her greatest instructional concern was for progress of student writing from draft to draft. Once students selected issues for their cases, she wanted to assure that they engaged in signi"cant and substantive revising of their drafts. Jim, who would be participating in writing all three papers, needed to do some good teaching and re#ect substantively upon it for Mary Alice, to make sure his students dealt well with meaningful topics for Margie, and to insure that students engaged in successive revisions of their cases for Kathy. He maintained a more multidimensional view on the case writing experience. 5. Conclusions So, what were we really doing? Were we most committed to assuring that we had good data so that we could write good research papers for presentation and publication? Or were we really committed to learning about case writing in preservice teacher education? Both. While we agree that the research agenda had an impact upon our work and our thinking, it was not at the forefront for any of us. Still, it is important to acknowledge that the research project had an impact on the case writing experience for students. Beyond implicit messages to students and the impact of the research on the case writing experience, we identi"ed a quite worrisome feature of our case writing experience. This worry involved professor reactions to student dilemmas. Some of our students wrote about atrocious classroom situations in which they were currently completing internships. For instance, in numerous cases, chronically negative, critical, unprofessional teaching behaviors were being modeled daily for our students as interns. The children in these classrooms were apparently receiving much less than optimal treatment and teaching. There were also cases that involved unprofessional teacher behaviors regarding special education placements, and child abuse allegations. What did we do for these students in response to the cases? Nothing, really. We gave them suggestions for revisions and asked them questions about the content of their cases. If they were well written, we responded with comments like `Well done!a and `Powerful case!a As we read the cases, and afterward, we wondered about our responsibility when presented with these preservice teaching dilemmas. We could not go out and provide solutions for all of these students. Perhaps we provided a `servicea to the students by providing a forum for voicing and exploring dilemmas. Yet painful teaching dilemmas touched us and left us feeling guilty about not reacting in substantive ways. We solidly believe that if we are going to take time to assign case writing experiences to our students in the future, we are going to have to be willing to take time to deal with our students' dilemmas in more substantive ways. After consideration of these problems and worries within the case writing experience, it is natural to ask, `Did we consider student case writing valuable?a Our answer is a "rm `Yes!' Through our experiences with case writing, we came to understand our students in di!erent ways and they came to understand us in di!erent ways. Our students were all faced with the fact that we encounter dilemmas in our own teaching for which we don't have solutions. We showed them the importance of re#ecting upon our dilemmas and considering multiple approaches to solving them. Interactions with our students and their cases demonstrate that this was valuable; their interpretations of dealing with M.A. Barksdale-Ladd et al. / Teaching and Teacher Education 17 (2001) 417}431 teaching dilemmas and considering multiple solutions were more sophisticated than in courses where case writing was not used. We ended the semester with students who were more re#ective about teaching and more knowledgeable regarding the dilemmas inherent in the teaching profession. We recommend research into students' perceptions of what is learned through case writing. This study demonstrates how a methodology used in a teacher preparation program can vary widely across di!erent instructors' utilization of it. It is easy to see how variations in use of a technique or methodology can have tremendously di!ering impacts upon student learning*and similarly differing e!ects on the teachers that are graduated from a program. Using a recommended approach in teacher education and using it well are clearly two di!erent things. In attempting to employ a strategy meant to create re#ection in our students and to cause them to develop understandings of the complexity of teaching as a profession, we managed to also model for them a number of teaching approaches we would not select for them to use in their own classrooms. Perhaps there is a need for methods of evaluation of ourselves as teacher educators that go far beyond what would appear to be the norm in the United States*National Council on Accreditation for Teacher Education (NCATE) evaluation, annual review of faculty in the area of teaching, analysis of student evaluations of their professors at the end of the semester, and the like. We would recommend that schools of teacher education begin to look at more authentic methods of analyzing what we do within our teacher education programs. Methods of self-inquiry into teaching practices in teacher education similar to those in which we engaged in writing this paper may provide a solid starting place. Many of the problems we encountered with case writing*the implicit messages we inadvertently sent to students, the modeling of poor practices, and the worries with which we were left at the end of the semester*might never have surfaced so explicitly had we not engaged in this systematic self-inquiry practice. We all made teaching changes and became di!erent teachers in numerous ways as a result of our collaborative self-inquiry process. Change does not come easily, and self-inquiry into our own practices can face us with painful realities. 431 We feel that discovering and facing our own painful realities was more bearable than it might have been under other circumstances due to the supportive learning environment we had created among ourselves as researchers and colleagues. By going through this process, we all found ways to change for the better. Further, our self-inquiry processes were shared with and/or modeled for our students. 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