• MODULE 2 • Where am I Going? “If you don’t know where you’re going, you’ll end up somewhere else.” 20 Where am I Going? THE CONCEPT OF CAREER CLUSTERS. Career Clusters identify the knowledge and skills learners need as they follow a pathway toward their career goals. The knowledge and skills identified form a strong basis for learner success whether the learners are in high school, college, technical training or in the workplace. The career clusters also provide a means of exploring the many occupational options. Each Cluster is divided into different pathways. Pathways are grouped by the knowledge and skills required for occupations in these career fields. Each pathway provides instruction as a basis for success in an array of careers and educational pursuits. The U.S. Department of Education’s Career Clusters provide a way for schools to organize instruction and student experience around 16 broad categories that encompass virtually all occupations from entry through professional levels. 21 CAREER CLUSTERS The 16 clusters and sample occupations for each are: Banker Paramedic Insurance Agent Paralegal Financial Planner Manufacturing Loan Officer Machinist Tax Examiner Manufacturing Engineer Biochemist Health Science Automated Process Technician Veterinarian Assistant Pediatrician Production Engineer/Technician Physical Therapist Welding Technician Radiologic Technologist Quality Technician Actor Occupational Therapist Video Producer Medical Assistant Government & Public Administration Journalist Hospital Administrator Legislator Audio Engineer Hospitality & Tourism City Manager Telecommunications Technologist Lodging Manager Policy/Budget Analyst Printing/Graphics Technologist Chef Recreation/Parks Director Architecture & Construction Travel & Tourism Manager State/Federal Agency Director Contractor Food Service Manager Urban/Regional Planner Architect Restaurant Manager Retail/Wholesale Sales & Service Electrician Leisure & Entertainment Manager Sales Associate Heavy Equipment Operator Human Services Interior Designer Carpenter Social Worker Marketing Director Plumber Psychologist Buyer Business & Administration Child Care Worker Real Estate Broker Human Resource Administrator Substance Abuse Specialist Customer Service Representative Administrative Specialist Employment Specialist Scientific Research/Engineering Financial Analyst Psychotherapist Chemical Engineer International Trade Manager Information Technology Mathematician Entrepreneur Software Engineer Bio Technologist Accountant Network Administrator Electrical Engineer Education & Training Web Designer/Developer Biologist Teacher Database Manager Oceanographer Principal Technical Writer School Counselor Multimedia Producer Transportation, Distribution & Logistics College Professor Law & Public Safety Corporate Trainer Attorney Coach Fire Fighter Finance Police Officer Stock Broker Judge Agricultural & Natural Resources Food Scientist Environmental Engineer Horticulturist Animal Scientist Arts, A/V Technology & Communications 22 Pilot Automotive Technician Logistics Manager Flight Attendant Warehouse Manager Truck Driver AGRICULTURE, FOOD & NATURAL RESOURCES This diverse Career Cluster prepares learners for careers in the planning, implementation, production, management, processing and/or marketing of agricultural commodities and services, including food, fiber, wood products, natural resources, horticulture, and other plant and animal products. It also includes related professional, technical and educational services. The Seven Pathways. PA AND SKI LLS AN DS K Animal Cluster Systems Knowledge & Skills Power, Structural Environmental EC I IT IE S PATH LLS WAY K NOWLEDGE AND SKI CA R N YK WA H T PA CA IAL ITIE S and Technical Systems EC AN DS KIL LS Natural Resource Systems SP SP AL Service Systems R PATHWAY KNOWLEDGE Plant Systems IE OW LE DG EA ND SKIL LS C ES ITI IAL Food Products and Processing Systems IT ECIALITIES R SP CA R E E R S P E C PATHWAY KNOW LED GE Agribusiness Systems GE ED WL NO AY K PATHW EER • Agribusiness Systems CA R • Environmental Service Systems SKILLS REE • Natural Resource Systems Y WA TH D GE AN LED OW KN RS PEC IA L CA • Power, Structural & Technical Systems R CA R E E EDGE AND SKILLS NOWL AY K HW PAT • Animal Systems EE IES S ILL • Plant Systems AR IALIT S • Food Products & Processing Systems EC SP RE E EER SPECIALITIES Employment Outlook. Employment opportunities will continue to increase for those who provide and market an expanding array of food, forest, and veterinary medical consumer products to a growing world population. Continued globalization of the food, agricultural and natural resources system will increase opportunities for graduates who understand the socio-economic factors that define international markets. Graduates who know how to satisfy the diverse consumer needs and preferences in different cultures, and who have the language skills to communicate effectively, will have the best opportunities to be employed by the growing number of multinational businesses. 23 ARCHITECTURE & CONSTRUCTION This diverse Career Cluster prepares learners for careers in designing, planning, managing, building and maintaining the building environment. People employed in this cluster work on new structures, restorations, additions, alterations and repairs. The Three Pathways. RE CA • Design/Pre-Construction ER SPECIALITIE S OWLEDGE AND Y KN SKI WA LL H T S PA • Construction • Maintenance/Operations ES S TH PA TIES LED OW EC AY ND TI ILL SP EA SK Maintenance/ Operations KN EDG A CI PE RS Design/ Pre-Construction W ER KNOWL Cluster Knowledge & Skills IALI PAT H WAY CAREE LI G E A N D S KIL L S Construction R CA E Employment Outlook. Architecture and construction comprise one of the largest industries in the United States. Based on the latest statistics, this career cluster has 13.8 million jobs. In the next few years, many new jobs will be added and many employment opportunities will result from the need to replace experienced workers who leave jobs. 24 ARTS, A/V TECHNOLOGY & COMMUNICATIONS Broadly, individuals that work in the AV communications industry manufacture, sell, rent, design, install, integrate, operate, and repair the equipment of audiovisual communications. They are involved in the presentation of sound, video, and data to groups in such venues as corporate boardrooms, hotels, convention centers, classrooms, theme parks, stadiums, and museums. The major activity sectors in the AV communications industry are distributive service firms (AV dealers, rental companies, consultants, designers, and related firms), manufacturers of AV presentations and communications products, and large end-users. EC IA LI TI N PAT HW CA RE ER SP LED ECI GE A N D S KI ALIT IES KN LLS PATHWAY OW LE D E CA RE GE IES S ILL AN D ES OW TI TH PA KN SK LS AY Broadcasting, Film & Journalism EER SPECIALIT Visual Arts K IL W Printing Technology DS AY KN O WLED GE AN OWLEDGE AND S Cluster Telecommunications Knowledge & Skills CA R Audio-Video Communications Technology LS CA SP KNO WL ED GE A S ILL Performing Arts S PATHWAY SK PA TH WA D SKILL E AN ER ES K EDG WL NO CA R E IES WA Y KN • Visual Arts Y ALIT PA TH • Telecommunications R SPECIALITIES • Printing Technology REE • Performing Arts CA • Broadcasting, Film & Journalism RE S ER CI PE D • Audio/Video Communications Technology K IL THE SIX PATHWAYS. P RS I EC AL I Employment Outlook. Most observers expect the job growth rate within AV industries to be at 20-30% for the foreseeable future. In just the AV systems technician field, the industry could expect to add 20,600 jobs annually. 25 BUSINESS, MANAGEMENT & ADMINISTRATION The Business, Management and Administration Cluster prepares learners for careers in planning, organizing, directing and evaluating business functions essential to efficient and productive business operations. Career opportunities are available in every sector of the economy and require specific skills in organization, time management, customer service and communication. The Six Pathways. EC WL ED GE A IA LI N K IL PAT HW OW CA ER SP LED ECI GE A N D S KI ALIT IES LLS PATHWAY KNO ED WL CA RE ER GE ILL Business Analysis AN D ES KN TI Marketing AY SK TH PA S LS W S C PE IA LI Employment Outlook. The business management and administration services industry is projected to be one of the fastest growing through the year 2008. Nearly half of all jobs are in managerial and professional occupations, and nearly one-fourth of all workers are self-employed. The business management and administration services industry is one of the highest-paying industries. In the next few years, many new jobs will be added and many openings will result from the need to replace experienced workers who leave jobs. 26 IES EER SPECIALIT OWLEDGE AND S Human Resources CA R WA Y KN Cluster Knowledge & Skills LS Business Financial Management and Accounting S ILL Management Administration and Information Support RE TI K IL CA SP SK PA TH WA ER ES Y G LED OW N K CA R E S PATHWAY D SKILL KNO E AN PA TH • Administration & Information Support R SPECIALITIES • Marketing REE • Business Analysis CA • Human Resources R EE IES D • Business Financial Management & Accounting R S ALIT DS AY KN O WLED GE AN • Management CI PE EDUCATION & TRAINING This diverse Career Cluster prepares learners for careers in planning, managing and providing education and training services, and related learning support services. Millions of learners each year prepare for careers in education and training in a variety of settings that offer academic instruction, vocational and technical instruction, and other education and training services. The Three Pathways. RE CA • Teaching and Training • Professional Support Services T PA ER SPECIALITIE S NOWLEDGE AND AY K SKI HW L LS ES W A CA TIES SP H PAT IALI LED Y ND TI OW EA Teaching and Training KN EDG A CI PE RS Professional Support Services SK ILL S ER KNOWL Cluster Knowledge & Skills EC PAT H WAY CAREE LI G E A N D SKILL S Adminstration and Administrative Support • Administration and Administrative Support RE Employment Outlook. A growing emphasis on improving education and making it available to more Americans will increase the overall demand for workers in the Education and Training Cluster. Employers are expected to devote greater resources to job-specific training programs in response to the increasing complexity of many jobs, the aging of the work force, and technological advances that can leave employees with obsolete skills. This will result in particularly strong demand for training and development specialists across all industries. 27 FINANCE The Finance Cluster prepares learners for careers in financial and investment planning, banking, insurance and business financial management. Career opportunities are available in every sector of the economy and require specific skills in organization, time management, customer service and communication. The Four Pathways. ES CA E RE ITIE AL E CI WL PE AY PATH W O KN S S SKILL EA ND Insurance Services DG SP PATHW AY K NO WL E EER E ITI SP S CA R Business Financial Management Cluster Knowledge & Skills Banking and Related Services ED GE AN DS KIL L S AL R NO WL L SP CI EE ITIE Financial and Investment Planning PATHW AY K IAL W ER NO CARE YK PATH WA • Insurance Services KILLS DS AN S SKILL ND EA • Banking and Related Services E DG CA R S G ED • Business Financial Management A CI IE LIT EC E • Financial and Investment Planning R S Employment Outlook. The finance industry is a critical sector of the United States economy with over six million people employed in finance-related occupations. Although some of the finance occupations project only moderate growth through the year 2008, the advances in technology and trends toward direct marketing provide exciting and challenging opportunities for careers across all areas of the cluster. In the next few years, many new jobs will be added and many openings will result from the need to replace experienced workers who leave jobs. 28 GOVERNMENT & PUBLIC ADMINISTRATION Government affects Americans in countless ways. In a democratic society, government is the means of expressing the public will. This includes a variety of activities. In fact, virtually every occupation can be found within government. There are, however, some activities that are unique to government. The federal government defends us from foreign aggression; represents American interests abroad; deliberates, passes and enforces laws; and administers many different programs. State and local governments pass laws or ordinances and provide vital services to constituents. There are many opportunities in government in every career area. The Government and Public Administration Career Cluster focuses on those careers that are unique to government and not contained in another Career Cluster. I IT IE S PATH LLS WAY K NOWLEDGE AND SKI E AN DS K CA ITIE IAL EC N YK WA H T PA S AND SKIL LS Foreign Service Planning Revenue and Taxation TI SP PATHWAY KNOWLEDGE Regulation AN DS KIL LS EC AL Cluster Knowledge & Skills LI R PA National Security AND SKI LLS ITI IAL CA R E E R S P E C Governance IA ECIALITIES R SP SP GE ED WL NO AY K PATHW EER Employment Outlook. PATHWAY KNOW LED GE Public Management and Administration CA R • Public Management and Administration ILLS AND SK DGE WLE O KN REE • Regulation RS PEC CA • Revenue and Taxation Y WA TH CA R E E EDGE AND SKILLS NOWL AY K HW PAT • Planning ER IES S ILL • Foreign Service ES • National Security E AR IALIT S C • Governance EC SP OW LE DG E The Seven Pathways. RE E CA R EER SPECIALITIES Because of its public nature, the factors that influence federal government staffing levels are unique. The Congress and President determine the government’s payroll budget. Each Presidential Administration and Congress have different public policy priorities, which increase levels of federal employment in some programs and decrease federal employment in others. State and local government employment is projected to increase approximately 12 percent during the next decade. Employment growth will stem from a rising demand for services at the state and local levels. An increasing population, along with state and local assumption of responsibility for some services previously provided by the federal government, is fueling the growth of these services. 29 HEALTH SERVICES Health Services is one of the largest industries in the country, with more than 11 million jobs, including the self-employed. The health services industry includes establishments ranging from small-town private practice physicians who employ only one medical assistant to busy inner city hospitals that provide thousands of diverse jobs. More than half of all non-hospital health service establishments employ fewer than five workers. On the other hand, almost two-thirds of hospital employees were in establishments with more than 1,000 workers. The Four Pathways. E 30 S D SK AN GE CI PE L SP Note: Adapted from information currently available. ED W ER NO CARE Wage and salary employment in the health services industry is Information Environmental projected to increase more than ED L GE 25 percent through 2010, OW AN N K DS AY CI KILL S compared with an average of 16 PATH W S AL R ITI E percent for all industries. E ES CAR Employment growth is expected to account for about 2.8 million new jobs – 13 percent of all wage and salary jobs added to the economy over the 2000-2010 period. ITIE Cluster Knowledge & Skills SP IL L S E SP PATHWA YK NO WL EER Diagnostic R S CA R Therapeutic E DG YK PATH WA Employment Outlook. PATHW AY KN OW L ITIE • Diagnostic EE KILLS DS AN IAL • Environmental C CA R ES ILLS EC D SK AN GE ED E • Information IA I LIT AL • Therapeutic HOSPITALITY & TOURISM The Hospitality and Tourism Cluster prepares learners for careers in the management, marketing and operations of restaurants and other food services, lodging, attractions, recreation events and travel-related services. Hospitality operations are located in communities throughout the world. The Four Pathways. Lodging E CA L E RE ITIE AL W CI SP IES AY PATH W O KN S IL L S D SK GE L ED W ER LIT SP AN Travel and Tourism NO CARE YK PATH WA Cluster Knowledge & Skills Recreation, Amusement and Attractions ED GE AN DS CI KILL S A R PE E SP PATHWA YK NO WL EER Restaurant and Food and Beverage Services EE PATHW AY KN OW L S CA R KILLS DS N EA ITIE • Recreation, Amusements and Attractions DG CA R S IAL • Lodging • Travel and Tourism A CI IE LIT ILLS EC D SK AN GE ED E • Restaurant and Food/Beverage Services R S Employment Outlook. Travel and tourism is one of the largest and fastest-growing industries in the world. Each year, travel and tourism employers around the world pay more than $1.6 trillion in wages and salaries and create 12.5 million new jobs. Beginning salaries depend on the employee’s skills, education and job level at a hotel, restaurant, tourism office, recreation facility, amusement park or attraction site. Salaries range from entry-level wages to six figures. This industry is known for promoting from within and for its large number of young managers. 31 HUMAN SERVICES This diverse Career Cluster prepares individuals for employment in career pathways related to families and human needs. CA SK AY KN O W LED GE A ND REE EE PA I LLS R SPECIALIT RS PECIA LITIES LS A N D S KIL LEDGE NOW WA YK TH RE CA PAT HW AY KN SK PAT HW I ES Counseling and Mental Health Services Family and Community Services LS EC Early Childhood Development and Services Cluster Knowledge Personal Care & Skills Services IL SP PATHW AY K NO WL ED GE LS Consumer Services ND E A S KILLS ER ITI • Consumer Services S AN D CA R E K IL • Personal Care Services G PATH W LE D W O A N Y K IE LIT CAREER SPECIA • Family and Community Services LE OW E DG ITIES DS AN • Counseling and Mental Health Services R S PE L CIA AL E • Early Childhood Development and Services AR The Five Pathways. C IES Employment Outlook. Based on the latest statistics, more than 7.2 million people are employed in human services occupations. Faster than average employment growth through the year 2010, coupled with high turnover, should create numerous employment opportunities. 32 INFORMATION TECHNOLOGY IT careers involve the design, development, support and management of hardware, software, multimedia and systems integration services. The IT industry is a dynamic and entrepreneurial working environment that has a revolutionary impact on the economy and society. In addition to careers in the IT industry, IT careers are available in every sector of the economy – from Financial Services to Medical Services, Business to Engineering and Environmental Services. Anyone preparing for an IT career should have a solid grounding in math and science. The Four Pathways. E ITI AN DS ES K IL L S KN AY PATH W OW CAR ITIE S IL L S D SK GE AL L ED W SP AL AN Information Support & Services L PE E NO WL E SP EER PATHWA YK NO ER CI GE S YK PATH WA CARE ED ITIE CA R Network Systems Cluster Knowledge & Skills Interactive Media SP IAL Programming Software Engineering EE R PATHW AY KN OW L SKILLS ND EA • Programming/Software Engineering DG LS SKIL ND A E EC • Interactive Media C CA R ES G ED • Information Support & Services IA I LIT CI • Network Systems R EE S Employment Outlook. Even in times of economic downturn, there is still a large market for people with IT skills in organizations of all sizes. ITAA expects continued growth opportunities within the IT field. 33 LAW, PUBLIC SAFETY & SECURITY The Law, Public Safety and Security Cluster helps prepare students for careers in planning, managing, and providing legal, public safety, protective services and homeland security, including professional and technical support services. SP EC Emergency and Fire Management Services PAT HW CA SK AY KN O WLEDGE AND REE LS A N D S KIL LED GE WA YK Law Enforcement Services LS NO W Cluster Knowledge Security and & Skills Protective TH SK IL I PA I LLS R SPECIALIT RS PECIA LITIES DG E Services ND E A S PATHW AY K NO WL E EE N RE PAT HW AY K Legal Services ER ES Correction Services ILLS CA R E ITI CA SK A ND S LS KIL • Legal Services L OW GE ED LITIE AL • Law Enforcement Services G PATH WLED W O A N Y K IE LIT CA R E E R SPECIA • Security and Protective Services R SP IA EC DS AN • Emergency and Fire Management Services E • Correction Services AR The Five Pathways. C IES Employment Outlook. Renewed national interest in public safety and security should help expand opportunities for employment in the Law, Public Safety and Security Cluster. Numerous job openings will stem from employment growth attributable to the desire for increased corporate, industrial and homeland security. Also, a more security-conscious society and concern about drug-related crimes should contribute to the increasing demand. 34 MANUFACTURING All careers in Manufacturing require you to have a strong mechanical ability, specialized skills, communication skills and computation skills. You will be required to apply problem solving, make decisions, and work in a team environment. Preparation for careers in Manufacturing must begin in the elementary grades and continue through high school allowing students to gain experience in applied, realtime manufacturing situations. Students will also find it advantageous to participate in a post-high school program that will expand some skills in specific jobs that meet the requirements of the employer. The Four Pathways. ITI AN D SK ES ILL S KN AY W H T PA CAR ITIE AL OW L PE E AL GE S ILLS D SK GE ED L SP CI AN E NO WL SP EER CA R PATHW AY K W ER ED S ILLS Industrial Maintenance NO CARE K AY PATH W Cluster Knowledge & Skills Manufacturing Engineering SP ITIE Production Planning & Control R IAL Production EE PATHW AY KN OW L D SK AN • Industrial Maintenance G ED S SKILL ND A E EC • Manufacturing Engineering C CA R ES GE ED • Production Planning and Control IA I LIT CI • Production R EE S Employment Outlook. As technology advances, each worker has the opportunity to produce more, so fewer workers are needed. However, there are excellent opportunities in manufacturing where technology and career pathways provide for satisfying careers. In 2000, manufacturing was the 3rd largest jobs division, behind services and retail trade. Manufacturing, which is considered a goods-producing industry is expected to account for 1.3 million new jobs. This represents a modest job increase. Note: Adapted from information currently available. 35 MARKETING, SALES & SERVICE This diverse Career Cluster prepares learners for careers in planning, managing and performing marketing activities to reach organizational objectives. IE S PATH LLS WAY K NOWLEDGE AND SKI CA R N YK WA H T PA CA ITIE IAL EC Marketing Communications and Promotion S Buying and Merchandising SP PA AND SKI LLS IT Professional Sales and Marketing R C ES CA R E E R S P E C IAL ITI PATHWAY KNOWLEDGE I AL ECIALITIES R SP EC AN DS KIL LS IE AN DS K Management and Entrepreneurship Cluster Knowledge & Skills Marketing IT REE SP • E-Marketing PATHWAY KNOW LED GE Distribution and Logistics GE ED WL NO AY K PATHW EER • Distribution and Logistics SKILLS E-Marketing Information Management and Research CAR • Marketing Information Management and Research Y WA TH D GE AN LED OW KN RS PEC IA L CA • Marketing Communications and Promotion R CA R E E EDGE AND SKILLS NOWL AY K HW PAT • Buying and Merchandising EE IES S ILL • Professional Sales and Marketing AR IALIT S • Management and Entrepreneurship EC SP OW LE DG EA ND SKIL LS The Seven Pathways. RE E EER SPECIALITIES Employment Outlook. According to the latest statistics, there are 16 million jobs in sales and related occupations. Advertising, marketing, promotions, public relations and sales managers hold more than 700,000 jobs. Over 300,000 high-paying management positions are likely to be available over the next decade. Employment opportunities for retail salespeople are expected to be good. Individuals with a college degree or computer skills will be sought for managerial positions in sales, logistics, management information systems, marketing and e-marketing. 36 SCIENCE, TECHNOLOGY, ENGINEERING & MATHEMATICS A career in science, technology, engineering or mathematics is exciting, challenging, and ever-changing. Learners who pursue one of these career fields will be involved in planning, managing, and providing scientific research and professional and technical services including laboratory and testing services, and research and development services. The Two Pathways. • Science and Mathematics • Engineering and Technology RE CA ER SPECIALITIE S NOWLEDGE AND AY K SK HW T ILL PA S Engineering and Technology Cluster Knowledge & Skills Science and Mathematics PA TH CA WAY REE KNO W LEDGE S AND KIL R SPECIALIT LS IES Employment Outlook. Given the critical nature of much of the work in science, technology, engineering and mathematics, job possibilities abound even in times of economic downturn. More scientists, technologists and engineers will be needed to meet environmental regulations and to develop methods of cleaning up existing hazards. A shift in emphasis toward preventing problems rather than controlling those that already exist, as well as increasing public health concerns, also will spur demand for these positions. 37 TRANSPORTATION, DISTRIBUTION & LOGISTICS This diverse Career Cluster exposes students to careers and businesses involved in the planning, management, and movement of people, materials, and products by road, air, rail and water. It also includes related professional and technical support services such as infrastructure planning and management, logistic services, and the maintenance of mobile equipment and facilities. The Seven Pathways. AND SKI LLS Cluster Transportation System Knowledge Infrastructure & Skills Health, Safety Sales Warehouse & Distribution Center Operations EC I IT IE S PATH LLS WAY K NOWLEDGE AND SKI CA R AY HW PAT KN CA IAL ITIE S & Environmental Management EC AN DS KIL LS Facility & Mobile Equipment Maintenance SP SP AL & Services OW LE DG EA ND SKIL LS PATHWAY KNOWLEDGE Transportation Operations R PA ES ITI AN DS K ECIALITIES R SP IAL PATHWAY KNOW LED GE REE CA R E E R S P E C RS PEC IA LIT IE CA Planning & Management Services CA R E E EDGE AND SKILLS NOWL AY K HW PAT EER • Health, Safety and Environmental Management CAR • Transportation Systems/Infrastructure Planning, Management and Regulation D SKILLS GE AN LED W NO YK WA Logistics TH GE ED WL NO AY K PATHW • Facility and Mobile Equipment Maintenance E ES S • Warehousing and Distribution Center Operations AR S ER ALITI S ILL • Logistics Planning and Management C • Transportation Operations I PEC RE E EER SPECIALITIES • Sales and Service Employment Outlook. 38 Transportation, distribution and logistics is a critical sector of the United States economy. Almost 10 million people are employed in transportation or transportation-related occupations. High-growth industry and career specialties offer high-tech, high-wage opportunities. This industry sector represents over 11 percent of the gross domestic product, and is among the fastest growing of all sectors. The Bureau of Labor Statistics projects a 14.7 percent increase in employment in this sector through 2008. There will be a growing number of career opportunities in a variety of professional and technical occupations as well as highpaid, entry-level occupations that can provide career advancement opportunities. INFORMATION AND CAREER RESEARCH The next few pages will explain how to access information about various careers. Family Members and Friends are good sources of first-hand knowledge. Ask them about: • Their careers and related fields • Anticipated skill requirements in their fields • The job market • Necessary certifications • Their working environments • Pay and other benefits • Possible future developments in their industries • Educational requirements for entry level, intermediate level, and advanced level Don’t be shy asking people about their careers. People love to talk about themselves. Set up “informational interviews” or job shadow experiences to ask questions. Make a site visit! School or Career Counselors help students plan for the future. A counselor may use career assessment instruments, computerized information systems, or other resources to help you to connect what you know about yourself with what you know about careers. School counselors can’t make your career decisions for you. They can provide you with resources and guidance to assist you in this decision-making process. What you get out of this information depends on your effort and input. Job Shadowing – Request the opportunity to observe someone doing a job you might like to do in the future. Your counselor may be able to arrange this for you. Co-op/Internships are short term, full or part time, paid or non-paid positions developed between student, employers and faculty, which allow students to gain on-the-job experience related to their academic program. These positions are possible springboards to regular permanent employment. (Depending on the school, students can earn academic credit toward their degree or an honorary mention in their transcripts for having held a co-op or internship position.) 39 Libraries often have a “career section” full of valuable material. You can find information about: • Career planning skills • Specific jobs • Trends in the job market • College, universities and training programs Ask a reference librarian for help locating career materials, including: • Occupational Outlook Handbook • Encyclopedia of Careers and Vocational Guidance • Dictionary of Occupational Titles Professional trade associations and unions may provide information about related careers and training requirements. Unions may also sponsor training programs for people interested in specific careers. You can get names and addresses of these organizations at the library in the Encyclopedia of Associations. The Illinois Employment and Training Center of DuPage County offers services to help people explore career and training opportunities. It has a career resource center were you can gather information on careers, learn about training requirements, find out where to get training for specific careers, and access computerized information systems. Career counseling available by appointment, call 630-495-4345, extension 274. The DuPage County Employment Center is located at 837 South Westmore-Meyers Road in Lombard. Call (630) 495-4345, Ext. 1, for directions. Hours are Monday through Friday from 8:00 AM to 5:00 PM, Wednesdays open until 7:00 PM. 40 INFORMATIONAL INTERVIEWING What is it? The Informational Interview is the key tool that will assist you in obtaining the information that you need to learn more about careers that you may enjoy. You can get all this straight from the people who currently work in the field. What are the purposes of the career information interview? • To obtain information about an individuals’ experiences in career areas of your choice. • To meet others who share your enthusiasm, have similar talents and interests, and are putting these factors to use in their careers. These people may also know about the “hidden job market” in their fields and can share this information with you. • To gain experience, self-confidence and skill in interviewing with others about yourself and your career interests. How do I do it? Select an occupation you would like to know more about. Read all you can about the occupation. That is the first step in career awareness. Once you’ve done your research, you can arrange to meet someone who does that job. See if your friends or relatives can give you a contact name. If not, call the place where this type of person would be employed. Ask if you can have 15 to 20 minutes of this person’s time to find out more about this kind of occupation. It is very hard for someone to deny you a few minutes of his or her time. If they do, be persistent and say you will call them next week to arrange for a more convenient time. You will need to prepare some questions for your meeting. Here are some sample questions • How did you get into this field? (Educational background, career path) • What is your typical day like? • What do you like most about your job? What do you like least about your job? • What skills are necessary for the type of work that you do? What trends do you see for these occupations in 2 – 5 years? • Can you refer me to other individuals in this career field or related career field who would be helpful in discussing these same issues? 41 Follow-Up Send a thank you note for your informational interview. At a later date, if you are still interested in the occupation, you can call this person back and inform him/her that you are very serious about getting into the field. Then ask him/her how they suggest you would get started. You are not asking him/her for a job, but you are using this person as a contact. This is a potential way for you to learn about job openings. MORE INFORMATIONAL INTERVIEW QUESTIONS 1. What is your job title? 2. How long have you been in this position? 3. How did you get started in this type of work? 4. Would you describe your present job responsibilities and duties? 5. How do you spend a typical day? 6. What training or education did you receive for this position? 7. What do you like best about your job? What do you like least? 8. What do you think are some important things that a person going into this type of work should know? 9. Does this kind of work have a good future? 10. What future career goals do you have? 11. Did any of your past jobs prepare you for this one? 12. What kinds of courses did you need in college to prepare you for this job? 13. How big a factor was college in helping you obtain this kind of job? 14. What has contributed to your career success up to the present time? 15. What are some of the problems you have encountered on your job? How have you resolved them? 16. In what way has your present job prepared you for greater responsibilities? 17. How did you decide to become an (attorney, nurse, auto technician, etc.)? 18. Have you had any additional training or education since you completed school? 19. How do you think school contributed to your overall career development? 20. How did you spend your summers while you were in school? 21. What are your hours of work? How much vacation time do you get? 22. Can you describe your work environment? 23. What advice can you give me? 24. Would you be willing to give me referrals to other people in your career field? 42 Select an occupation that you have an interest in and complete this worksheet using career research guides and an informational interview. Occupation - ______________________________________________ What are the major job responsibilities? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What types of organizations typically hire for this career field? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What are the working conditions? (hours, days/nights, environment) ______________________________________________________________________ ______________________________________________________________________ What education is needed for this job? ______________________________________________________________________ ______________________________________________________________________ What is the employment outlook for this field? ______________________________________________________________________ ______________________________________________________________________ What is the salary range for this position? (entry level and with experience) ______________________________________________________________________ ______________________________________________________________________ What are some related career fields? ______________________________________________________________________ ______________________________________________________________________ What is my overall impression of how I would “fit” with this career field? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 43