College of DuPage Phlebotomy/EKG Certificate Program The Phlebotomy certificate program educates the student with didactic, laboratory, and clinical experience in preparation for a health career as a certified phlebotomist Note: Please see specific program registration or admission packets for detailed information on when to begin completing health requirements, drug tests, CPR, criminal background checks and proof of insurance submission. Timing varies depending upon either entrance to or participation in the clinical component of a given program. Funds paid to Edward Corporate Health or to a personal health care provider/ source, Criminal Background.com (soon to be Castle Branch) insurance companies, and funds used towards CPR completion are not eligible for any sort of refund from College of DuPage if the required course(s) are not successfully completed. Nancy Feulner MS Ed., BS MT (ASCP) Program Coordinator (630) 942-2124 Feulner@cod.edu Date Last Revised: 8/29/2013 College of DuPage Phlebotomy/EKG Certificate Program Phlebotomy is defined as the procedure to withdraw blood for the purpose of evaluation, diagnosis and treatment. Phlebotomists may also be responsible for preparing specimens for laboratory testing. Phlebotomists are employed in a variety of patient care settings, including hospitals, clinics, laboratories, physician offices, convenient/urgent care centers, blood donor centers, home health agencies and insurance companies. Basic electrocardiography (EKG) provides valuable information to the cardiologist about the electrical activity in the heart as it relates to both the conduction system of the heart and the normal or abnormal formation of electrical impulses. The EKG tracing is used for assessing cardiac function and diagnosing cardiac disease. Many facilities require phlebotomists to perform basic EKGs as well as routine blood draws. The additional skill of performing EKGs allows the phlebotomist to be multiskilled, which is encouraged in the health care environment. The phlebotomy/EKG technician works directly with patients. These professionals have the important responsibility of collecting quality blood specimens from patients and performing a basic 12 lead EKG. The phlebotomy/EKG technician must set high standards for themselves and be deeply committed to quality health care delivery. As a phlebotomist, the patient will see you as the “face” of the laboratory. The laboratory depends on the phlebotomy technician to collect quality samples/tracings from the patient and to deliver accurate results to physicians. Accurate test results allow physicians to provide exceptional patient care. To do this, the phlebotomy technician must create an atmosphere of trust and confidence with patients while collecting blood specimens and performing EKGs in a skillful, safe and reliable manner. Phlebotomy technicians must like a challenge and a willingness to accept responsibility. They must be detailed oriented with good organizational skills as they often work independently. They must strive for accuracy, work well under pressure and communicate effectively as they are a vital member of the health care team. Because the phlebotomy technician works directly with the patient, he or she must also act as the “eyes and ears” of the doctors, nurses and laboratory professionals. The phlebotomy technician must relay any important information during interaction with patients. In 2012, the average phlebotomist technician earned $12-$14 per hour. The median annual salary is about $30,000. Approximately 12.3 percent of phlebotomy positions go unfilled each year. The wage per hour has continued to climb due to the shortage of qualified phlebotomists. Mission Statement The goal of the Phlebotomy program is to educate students with didactic, laboratory and clinical experiences in preparation for a health career as a Phlebotomy technician. Upon completion, the student will deliver compassionate patient care to all patients and will function as an integral member of the health care team with competence and confidence. Program Information Disclaimer This program information packet is published for that purpose; however, the information in this packet is not to be regarded as an irrevocable contract between the student and the program. The program reserves the right to change, at any time, without notice, requirements, fees and other charges, curriculum, course structure and content, and other such matters as may be within its control, not withstanding any information set forth in the program information packet in accordance with College of DuPage policies and procedures. 2 Standard Skills in Phlebotomy To participate in the clinical education portion of the Phlebotomy program, a student must possess additional non-academic skills. These technical standards are consistent with the duties of the entrylevel technician in a professional position. These skills, which protect the health and well-being of patients, may include but are not limited to the ability to: Move, adjust equipment and perform phlebotomy and EKG procedures. Position patients for procedures. Respond appropriately to sounds such as the patient’s voice and movements at a normal conversational volume. Demonstrate visual acuity to assess the equipment (needle) and to differentiate the colors of the blood collection tubes. Respond appropriately to sound and light. Manipulate the appropriate equipment for blood collection including computers. Perform for a prolonged period without breaks in a typical shift of eight hours. Communicate orally and in writing in the English language with patients, doctors and other personnel clearly and effectively. Follow verbal and written direction in the English language. If you are uncertain of your ability to perform these essential functions or feel you need reasonable accommodations to perform them, please consult with Special Student Services. Non-Discrimination Policy The college will not discriminate in its programs and activities on the basis of race, color, religion or creed, sex, national origin, ancestry, age, marital status, sexual orientation, arrest record, military status or unfavorable discharge from military service, citizenship status, use of lawful products while not at work, physical or mental handicap or disability (Board Policy 15-5) Non-discrimination applies to all areas of the college, including the following departments: Admissions, Educational Services, Employment, Financial Aid, Placement and Recruitment. The lack of English language skills shall not be a barrier to admission and participation in educational programs. Admissions criteria and descriptions of educational programs are available in the college’s printed and online semester Class Schedule: myaccess.cod.edu and college Catalog: www.cod.edu/catalog. The following persons have been designated to handle inquiries and concerns about non-discrimination at the college: Student Inquiries Concerning Non-Discrimination Statement Dean of Student Affairs, SSC 3200 (630) 942-3224 Employee and Visitor Inquiries Human Resources/Affirmative Action Officer (630) 942-2460, FAX (630) 942-4027 TDD (Telecommunications Device for the Deaf) – (630) 858-9692 For American with Disabilities Act accommodations, call (630) 942-2141 (voice) or (630) 858-9692 (TDD). NOTE: Please do not call the numbers above for information about the Phlebotomy program. Contact information for this program is available on page 1 of this packet. Citizenship/Visa Status If you are not a U.S. citizen or a permanent resident of the U.S., and if you have any questions or concerns regarding your eligibility to work/participate in the Phlebotomy/EKG program clinical assignments or your eligibility to apply for the Phlebotomy certification examination, please contact the International Student office, SSC 2225, (630) 942-3328, e-mail: intlstdt@cod.edu. 3 College Admission In order to register for courses students must submit a College of DuPage Admission Form online or in person in the College of DuPage Admissions & Outreach office, SSC 2207 and pay the non-refundable $20 application fee. This is an admission form for the College of DuPage only. Students will receive a My Access ID number after completion of admission paperwork. The ID number is used to register for courses. Academic Prerequisites 1. Completion of or concurrent enrollment of Health Science 1110 Biomedical Terminology with a C or higher (proof of completion must be on file prior to registration). 2. To register for HLTHS 1110, 1122 and/or 1126 concurrently students must register in person Course Requirements The required courses can register only a limited number of students. The number of students registered into the Phlebotomy and EKG courses is determined by the current availability of clinical sites. Currently we offer several sections with 18 students in each section for fall and spring semesters. Summer semester is available with limited seating due to the shortened session. Students will be assigned a clinical site that offers adequate supervision/mentoring in an appropriate learning environment. HLTHS 1124 Phlebotomy Clinical is a permit only course. The Phlebotomy certificate program is an intensive curriculum with classes in Basic Phlebotomy and Basic EKG the first semester and a clinical assignment for Phlebotomy the second semester. The clinical experience is designed to meet the needs of the students and the clinical affiliation. Clinical placement is the decision of the program coordinator. Prerequisite Health Science 1110 Biomedical Terminology 4 credit hours 1st Semester Health Science 1122 Health Science 1126 Basic Phlebotomy Basic EKG 4 credit hours 2 credit hours Students must receive a C or higher in Health Science 1110, Health Science 1122 and Health Science 1126 to continue with the clinical component. 2nd Semester Health Science 1124 Phlebotomy Clinical 2 credit hours Students must be able to commit a minimum of three days per week (Monday - Friday) or twenty hours per week to the phlebotomy clinical assignment. Evening hours are not recommended as many labs do not have staff available to mentor students during the evenings. Total credits for certificate 12 credit hours Upon completion of the Phlebotomy program requirements students are eligible to sit for the American Society of Clinical Pathology (ASCP) Phlebotomy Exam. Upon successful completion of this exam, the student becomes credentialed as a Certified Phlebotomy Technician (PBT). This certification is recognized throughout the United States, with the exception of California; California has its own certifying exam. Students can also petition to receive a certificate from the college upon completion of the required courses. 4 Clinical Requirements must be completed before registering for HLTHS 1124 1. Medical Malpractice Insurance is required and is included in the tuition of HLTHS 1124. o Students must be registered and listed on the instructor’s course roster to be covered by this malpractice insurance. 2. Health Requirements include a medical history, physical, and proof of immunity for rubella, rubeola, varicella, mumps and Hepatitis B. If not immune, immunizations are required. Also required is the flu immunization, diphtheria, tetanus and pertussis (Tdap) vaccination, a two-step TB test and a drug screen. 3. CPR Certification is required before registering for HLTHS 1124 4. Criminal Background Checks are required before beginning a clinical assignment. If a student is found guilty of a felony, clinical facilities may not allow a clinical assignment. 5. Students are responsible for their own medical care and health insurance. 6. Transportation: Students are responsible for providing their own transportation to and from the clinical site. Clinical Sites available (Subject to change) Alexian Brothers Medical Center Bolingbrook Hospital Central DuPage Hospital (CDH) CDH Charlestowne Convenient Care CDH Danada Convenient Care CDH River North Convenient Care CDH Stratford Convenient Care Edward Hospital Elmhurst Memorial Hospital Glen Oaks Medical Center Good Samaritan Hospital Hinsdale Hospital La Grange Memorial Hospital Provena Mercy Medical Center Quest Diagnostics Rush Copley Hospital St. Alexius Medical Center Elk Grove Village Bolingbrook Winfield St. Charles Wheaton Naperville Bloomingdale Naperville Elmhurst Glendale Heights Downers Grove Hinsdale La Grange Aurora Various locations Aurora Hoffman Estates Phlebotomy Program Advising Sessions available on an individual basis. For more information, contact Nancy Feulner M.S. Ed., BS MT (ASCP), (630) 942-2124, Feulner@cod.edu Health Insurance Students enrolled in at least 6 credit hours of classes may purchase student health insurance through University Health Plans or Integrity Insurance and Financial. Please visit http://www.cod.edu/student_life/student_services/ access_accommodations/index.aspx for additional details. 5 College of DuPage Health Science Programs POLICY FOR PROFESSIONAL CONDUCT IN CLASSROOMS, AND AT LABORATORY/CLINICAL SITES Revised Fall 2013 Socialization of students to appropriate professional conduct is a significant component of the Health Science Programs of College of DuPage (the “Programs”). Students in the Programs are expected and required to be reliable and competent, exercise sound judgment, act with a high degree of personal integrity, represent themselves and College of DuPage (the “College”) in a respectful manner, and observe all the rules and regulations of the clinical sites to which they are assigned. Students also have a responsibility to protect the welfare and safety of the patients/clients for whom services are being provided. Students placed at clinical sites must realize the privilege of this experience, its responsibilities, and the reflection on the College of DuPage and its numerous health programs. Any violation will be handled immediately so as to not affect C.O.D.’s use of the clinical site for future students. In accordance with these expectations, when participating in laboratory exercises and /or assigned to clinical sites, students in the Programs must adhere to the following Policy for Professional Conduct. This Policy is in addition to the Student Code of Conduct outlined in College catalogs and/or policy (Board Policy 20-35). The policy of Professional Conduct includes, but is not limited to, 1. Providing competent and reliable services to patients/clients using sound judgment and discretion. Students are expected to: a. be prepared for the learning environment and actively participate in appropriate ways to ensure learning of key components b. be on time c. refrain from excessive absenteeism d. remain in assigned work areas, leaving only with permission e. not leave patients unattended and/or release patients without prior approval from a qualified staff member (if applicable). 2. Demonstrating respect and courtesy to patients/clients and their families 3. Demonstrating respect and courtesy to peers/classmates, instructors, supervisors and all other members of the health care provider team in classrooms and at the site 4. Cooperating with faculty, staff and peers without insubordination 5. Providing care and/or services on a non-discriminatory basis 6. Performing only procedures and/or services authorized by supervisor(s) in accordance with accepted professional standards. 7. Observing the rules and regulations of classrooms, and all clinical facilities including (but not limited to): a. Proper use of equipment and other property b. Not removing property of clinical facilities c. Not distributing, possessing, and/or being under influence of illegal drugs or controlled substances, d. Not possessing and/or being under the influence of alcohol e. Complying with all current health requirements, drug testing and criminal background checking requirements f. Not possessing or using any type of weapon g. Comply with cell phone or other electronic device (i pod, ipad, electronic tablets, etc.) usage consistent with the policies of the classroom/clinical site or lab. 8. Maintaining the confidentiality of patient/client information in accordance with recognized professional and institutional rules; without unauthorized release and/or misuse of patient/client information or institutional data 9. Maintaining proper dress, appearance, hygiene and decorum in accordance with the standards set by the program, clinical site, and professions 10. Complying with the ethical and professional standards set by the profession and the Programs including (but not limited to): a. Never taking prescription blanks or writing prescriptions b. Never falsifying documents regarding student performance or the care of patients The penalty for violating the Policy for Professional Conduct will be discipline up to and including suspension or dismissal from the Programs. Due to the sequential design of the curriculum in most Health Science programs, any period of suspension or dismissal may result in a delay in program completion. If the disciplinary action is suspension or dismissal from one of the Programs a form will be completed by the program coordinator and submitted to the appropriate Associate Dean. The student may appeal that disciplinary action to the Health Sciences Professional Conduct Review Board within 10 business days of the discipline imposed. This appeal must be in writing and submitted to the appropriate Associate Dean in the program area (HSC 1220). The student will not be permitted to participate in the clinical/lab portion of the Programs during the appeal process. However, the student may continue with on campus courses until a final decision is rendered from the appeal process. The appeal will result in a hearing before the Health Science Professional Conduct Review Board, comprised of faculty from other COD health science programs within 5 business days of the date the appeal is filed with the Associate Dean. Both the student and faculty involved in the disciplinary action may make an oral presentation to the Board in addition to written comments. There is no further appeal; the decision of the Board is final. If the decision to dismiss or suspend a student from a Program is upheld, no refund of tuition or fees or equipment or books will be provided. When a student is dismissed from a health program for professional misconduct, they may never again apply to the same or any other health programs at College of DuPage. All health programs require completion of current health requirements and drug testing as a condition of program participation. Drug testing (performed at the student’s expense) will precede clinical experience in all cases, and will be required prior to admission in some programs. Positive results on a drug screen or misrepresentation regarding drug use will lead to immediate dismissal from, or non-admittance to the particular program(s). When a student is dismissed from a program for a positive drug screen, he/she may reapply to the same program or to any other College of DuPage health programs after one year has elapsed. Criminal background checks are performed at the student’s expense, and are required for many programs prior to admission. Positive results will be handled by individual program faculty, as per program policies. 6