Welcome to Loyola. We trust that you will have a positive clinical experience at Loyola and wish you a successful semester! CLINICAL AT LOYOLA UNIVERSITY HEALTH SYSTEM (LUHS) Information for the Student, Instructor and School of Nursing (SON) Please review all content pertinent to your position (i.e. student, instructor, or SON). All documents and forms are contained herein unless otherwise noted. Contacts: LUHS Department of Nursing Education Clinical Coordinator Ann-Marie Burke: (aburke@lumc.edu) (708) 216-3477 LUHS Computer HELP Desk: (708)216-2160 (for difficulty with log-on, forgotten passwords or Lawson numbers) EPIC Trainer: Bindiya Shah( bshah@lumc.edu) 708-216-3932 Updated Information: QuantiFERON TB Gold or T-SPOT T.B. test- p. 8 New Trinity Confidentiality Agreement- p. 7 & 46-48 Patient Huddles- p. 25 Patient Identification and Critical tasks- p. 30 Health Stream Access Guidelines- p. 20 Bedside Point of Care Medication Administration- p. 38-39 Page 1 of 48 Updated 12/12/2014 LUHS Clinical Forms – Appendix section of this document Clinical at Loyola University Health System (LUHS) Information for the Student, Instructor and School of Nursing (SON) Table of Content and Appendix Listing Pages Section and Sample of Topics Audience Section 2 4-7 SON Contracts & Certificates of Insurance Inquiries and Paperwork Scheduling Clinical Preceptor clinical Form A – Loyola Clinical Request Form B – Loyola Clinical Rotation Information Confidentiality Statements Section 3 8-10 Orientation Checklist – Student and Instructor Clinical Areas with Requirements Unique to the Setting Units Used for Clinical Group Placement Student, Instructor and SON Section 4 11-16 New Instructors at Loyola New Instructor Shadowing Experience Prior to Starting Clinical First Day of Clinical Clinical Time Clinical Group Size Arrangements for Clinical Meeting/Conference Rooms End of Clinical Term (Survey) Clinical Instructor Role in the Supervision of Students at LUHS Forms for Use on the Clinical Unit o Student Skills List o Student Nurse Patient Assignment Sheet Instructor Section 5 17-24 Skills Student Nurses can NOT perform at Loyola Observational Experiences Potential areas for Observation (Critical Care & Other) Orientation Requirements Instructor/Student that is ALSO an Employee of LUHS Additional Training Requirements E-learning Orientation Requirements E-Learning Instructions HealthStream and EPIC Page 2 of 48 Student and Instructor Updated 12/12/2014 Pages Section and Sample of Topics Audience Section 6 25-36 Student and Instructor Purposeful Hourly Rounding MAGIS LUHS Nursing Professional Practice Model Joint Commission Preparedness Medication Administration Overview / Guidelines / Policy o Cell Phones and Other Wireless Devices o Computer Access, Omni Cell or Pyxis Help o Computers / Telephones / Nursing Station o Dress Code o Drug-Free Workplace o HIPPA/General Compliance Violations o ID Badges o Injury on the Job o Parking o Respectful Workplace o Sexual Harassment o Smoking o Solicitation or distribution of Literature or Goods Resources Available o Patient care Policy & Procedure o Medical References o Library Appendix Listing Document Title Appendix Page Medication Scanning Health Science Campus Map EPIC Quick Reference Student Nurse Patient Assignment Sheet Nursing Student Skills Check List Orientation Checklist – Student & Instructor Confidentiality Statement Page 3 of 48 Student, Instructor Student. Instructor Student. Instructor Instructor SON, Instructor Instructor , Student Instructor, Student Updated 12/12/2014 38-39 40 41-42 43 44 45 46-48 Section 2 – Information for the SON Contracts and Certificates of Insurance Prior to consideration of clinical placement, a contract between the School of Nursing (SON) and Loyola University Health System for Nursing Student clinical must be in place. New contracts or questions about Nursing School contracts are to be referred to the Manager of Nursing Education. Certificates of Insurance are to be directed to the Manager of Nursing Education at PCLEME1@lumc.edu. School of Nursing Clinical Inquiries and Paperwork School of Nursing inquiries and paper work, other than contracts or certificates of insurance, are to be submitted to the SON Coordinator in the Department of Nursing Education. Forms submitted are to be the current version. Guidelines for Scheduling a Clinical Experience The SON must have a contract with Loyola for the Nursing Student clinical. Clinical time must be 32 hours or more to be considered. Observational clinical experiences are NOT considered. Except for Preceptor experiences, clinical is NOT scheduled in ICU settings. Requests for placement are submitted via Form “A”- Loyola Clinical Request. Loyola students are placed before other Schools are considered. Placement is NOT guaranteed until the SON receives written notice “Confirmation of Clinical” from Loyola. Page 4 of 48 Updated 12/12/2014 Section 2 – Information for the SON Preceptor Clinical Experiences Form “A”- Loyola Clinical Request Da te of Reques t(s ): Clinical Request Guide: -S hif ts es pp St r ox ud # en ts A Tim D ay (s ) re of qu W es ee te k d (1) Form A i s us ed by School s of Nurs i ng (SON) to s ubmi t reques ts for s tudent nurs e cl i ni ca l experi ences a t Loyol a . (2) Form A s houl d be s ubmi tted a t l ea s t 3 months before s ta rt of s emes ter vi a e-ma i l to pa fa l k@l umc.edu (3) LUHS s ends Confi rma ti on of Cl i ni ca l Approva l a t l ea s t 2 months pri or to cl i ni ca l s emes ter to SON; unl es s form A wa s s ubmi tted l a te to LUMC. (4) SON compl etes a Form B - Loyol a Cl i ni ca l Rota ti on Informa ti on form provi di ng i ns tructor/s tudent i nforma ti on a nd s ubmi ts i t to LUMC a t l ea s t four (4) weeks pri or to the cl i ni ca l s ta rt da te. (5) LUHS proces s es the s ubmi tted Form B. The proces s ed Form B i s returned to the SON. The SON provi des tra i ni ng a nd confi denti a l a cces s i nforma ti on provi ded wi th the Form B to the SON. The SON i s to provi de i nforma ti on to fa cul ty a nd s tudents a s a ppropri a te. (6) At the end of cl i ni ca l , i t i s the expecta ti on tha t i ns tructor & s tudents compl ete a n on-l i ne Ins tructor/Student Cl i ni ca l Eva l ua ti on Form. U n re it(s qu ) es te d FORM "A" Loyola Clinical Request School Name: Na me of Conta ct Pers on for the Reques t: ou rs e# Arrangements for clinical assignment are made through the Department of Nursing Education and the SON. Form “A” is used to request clinical placement. Placement request information must be accurate as determination of placement is based on this information. Request can be submitted months in advance of the clinical term The Clinical Coordinator will not make a determination of placement until Loyola placement requests for the specified term are processed. C FORM A – Loyola Clinical Request La st D Cli ay n O ica n-S l D ite at e lin ic a n- l D Sit ay ay e /D at e O D 1s tC ou rs ap e ID pli , ca if ble Available only to senior BSN students at the end of their final clinical term. Arrangements for preceptor experiences are made between the SON and the Department of Nursing Education. Instructors/students should NOT contact unit/department managers to arrange for a preceptor clinical experience. The school must provide the name and contact information for the Illinois licensed MSN prepared faculty responsible for student oversight and evaluation of the clinical experience. Schools of Nursing outside of Illinois must get approval from the State Board of Nursing. Loyola does not send resumes or nursing licenses of its employees to the State of Illinois for this purpose. [See Illinois Nurse Practice Act Joint Committee Administrative Rules section 1300.340 approval of programs out of state Education Programs seeking student nurse clinical placement in Illinois.] . Students are assigned a RN preceptor and follow the preceptor’s schedule Student placements are limited by the number of preceptors assigned to the role by the unit/area manager. During the time when Loyola students are scheduled with preceptors, other Schools will not be scheduled. Loyola students are scheduled during the following periods: st o Mid-March to May 1 o Mid-October to mid-December The school of nursing is responsible to provide the preceptor/unit manager with student objectives and/or expectations. Skill performance requires that the student has the educational foundation to perform safely under the supervision of the preceptor. For SON using a RN Preceptor, a formal “thank you” to the preceptor is appropriate. RN preceptors with national certification require a letter to validate the preceptor role; for such cases, the SON may either write their own letter or obtain the ANCC Certification Record at the ANCC web site: o http://www.nursecredentialing.org/RenewCertification.aspx and, once there, click on the on the picture of the ANCC Certification Record C Reques t 1 Dates OFF (holdiay, breaks): Comment: Reques t 2 Dates OFF (holdiay, breaks): Comment: Request 3 Dates OFF (holdiay, breaks): Comment: Request 4 Dates OFF (holdiay, breaks): Comment: Request 5 Dates OFF (holdiay, breaks): Comment: Request 6 “FORM A” IS NOT CONTAINED IN THIS GUIDE Dates OFF (holdiay, breaks): Comment: Request 7 Dates OFF (holdiay, breaks): Comment: Request 8 Dates OFF (holdiay, breaks): Comment: Reques t 9 Dates OFF (holdiay, breaks): Comment: Request 10 Dates OFF (holdiay, breaks): Comment: Request 11 Dates OFF (holdiay, breaks): Comment: Request 12 Dates OFF (holdiay, breaks): Comment: Page 5 of 48 Updated 12/12/2014 Section 2 – Information for the SON Clinical Confirmation Upon receipt of confirmation, the SON checks that all dates, days and times are correct. Any discrepancy is to be reported immediately to the Coordinator of the SON. Rotations scheduled with inaccurate information are at risk for cancellation. The confirmed clinical unit and a due date for Form B will appear on the confirmation. If EPIC training or Loyola IDs are required for students, the date, time and place is indicated at the bottom of the Form B under Important Clinical Information. For changes to a confirmed clinical: o Notify the LUHS Clinical Coordinator of any changes to the clinical as soon as possible. o Additions submitted a week or less prior to the clinical, may not be accepted. Note: Clinical Instructors can NOT be routinely processed on short-notice. Form “B” - Loyola Clinical Rotation Information SON submits Form B at least 4 weeks prior to the start of clinical. Due date is provided on the confirmation notice. LATE FORM B’s (Form B’s that are submitted a week or more after the due date) may delay the start of clinical by a week or more to allow the students and faculty the opportunity to complete required orientation material as well as for LUHS staff to on-board the students . A clinical group is not to be larger than 8 students. In some clinical areas (such as OB and 2S) this number may be reduced. Form B must be submitted electronically in a secure fashion. Form B must have accurate information. (See form below) Instructors/students that had not previously submitted a social security number must submit their social security number. [Social security numbers are required to issue an Lawson number] For foreign students in the US on a Visa, the school would notify the SON coordinator and the correct form of identification would then be determined. Loyola processes and returns completed Form B’s to the SON. (see form below). The SON has a process to: confidentially provides faculty and each student with their personal access codes and Lawson number provided on the completed Form “B” distributes information in a timely fashion so the instructor/students can access e-learning and complete requirements prior to clinical makes required orientation information/documents accessible to faculty and students Page 6 of 48 Updated 12/12/2014 Section 2 – Information for the SON Form B – Loyola Clinical Rotation Information During Processing Loyola Adds: Last Column filled in if Confidentiality Statement is already on file; resubmission is NOT required Lawson Number Universal ID LUHS Portal EPIC Password (initial will change) SON completes yellow areas of form including: FORM B IS NOT CONTAINED IN THIS GUIDE Faculty contact info FORM "B" - Loyola Clinical Rotation Information NOTE: Form B is to be completed and returned electronically 4 weeks prior to clinical start date. Faculty/students listed are to complete required training prior to clinical. Evidence of completion is tob on file at the School per contract. Date Submitted Rotation Site/Unit Semester & Year Day(s) of Clinical School Name Clinical assigned Unit Name (assigned with confirmation) Time(s) of Clinical Faculty/Instructor Complete Name “on-site” Clinical Day 1 Course Number Faculty/Instructor Contact Information: Group Identifier if applicable Clinical Rotation Begin/End Dates Is Faculty/Instructor New to our Facility? If YES, provide SS# or Loyola Employee ID: 1st Clinical Day On Site DATE: If NO, provide Lawson Number if known: Last Clincal Day DATE Must provide LEGAL Nam e Last Nam e First Nam e Student Social Security # Graduation Year/Month LUMC Law son LUMC UVID Num ber (Universal ID) LUMC Portal Passw ord LUMC Epic Passw ord Epic Training Date HIPAA Agreem ent Returned 1 LEGAL first and last name are to be entered in space provided 2 EPIC Training, if scheduled, Date/ Time/Place* 3 4 5 6 7 Unless a SON can provide Lawson# ‘s, a complete SS# is required 8 Date/Time Pediatric Students scheduled for a Loyola ID INSTRUCTOR IMPORTANT TRAINING INFORMATION EPIC Training Date: Time: Parking ID Date: Time: For Office Use ONLY Skills List Location: Location: Parking Office, Mulcahy Bldg 106, Front Entrance, 1st Office on Right Pyxis IDs Omni Shadow ning Logged *EPIC trainers set the date/time of training. Every effort is made to do the training on the first day of clinical but this is not always possible. Factors include number of students needing training, availability of a trainer and of a computer training room. Training on Sunday is not available and training on Saturday is limited. Trinity Confidentiality Agreement Students must sign the User section of the Agreement. The Clinical Coordinator can sign the Employer section of the Form as a representative of the School of Nursing. Signing the Form does not mean the Clinical Coordinator is personally overseeing HIPAA compliance in the clinical setting. Electronic signatures cannot be accepted. Confidentiality Agreements must be in Loyola’s Department of Education BEFORE an instructor/student is in a clinical area or in the “live” EPIC environment. Loyola may occasionally require a returning instructor/student to submit another signed confidentiality statement It is the responsibility of the SON to have a process to insure that signed Confidentiality Agreements are submitted to Loyola PRIOR to clinical. E-mail delivery of individual (rather than multi-page groupings) statements is preferred. Page 7 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Orientation Checklist – Student & Instructor Prior to being on a clinical unit, all students/ instructors are to complete all requirements on the Student/Instructor Orientation Checklist. Instructors/students (NEW and RETURNING) are to sign into e-learning (HealthStream) and complete any assigned e-learning modules prior to starting a clinical. If instructor/student declines the Hepatitis B vaccination for any reason, the instructor/student must sign their School of Nursing’s waiver form which must include a release of liability statement for the clinical site (LUHS); a notation of this should be made on the orientation checklist. The signed waiver must be kept on file at the school of nursing. If the instructor/student does NOT have an annual seasonal flu shot for a medical reason or religious reasons, an Exception Letter must be submitted to LUHS for review by the Human Resources Exception Approval Committee. [The form is found in Flu Central on the Loyola.wired). Applications for Exemption received in Human Resources after the deadline (early November) will not be considered o For religious exemption the form is submitted to Lorraine Fearon, APN-employee Health Services o For religious exemption the form is submitted to Vicky Piper, Vice President of Human Resources (note: social, political or economic philosophies as well as personal preferences do not constitute religious beliefs If the exception is approved by this committee, the instructor/student will receive written notification of the approval status. The instructor/student will be notified of the dates they will be required to wear a protective mask while in the health care environment. The dates are determined by flu activity locally as reported by IDPH and CDC and communicated by Infection Control. Persons without written approval of their Application for Exemption will NOT be allowed to participate in clinical at LUHS. Color blindness. A person known/found to be color-blind, must admit their limitations and take appropriate measures to prevent errors (i.e. reading labels, asking for assistance, etc.) and ensure safety. A color blindness screening can be found at http://colorvisiontesting.com/ishihara.htm#demonstration T.B. Testing: Students and instructors new to Loyola must provide documentation of a QuantiFERON-TB Gold in-Tube test (QFT-GIT) or T-SPOT TB test to meet the T.B. requirement for their clinical. Either one of these Interferon-Gamma Release Assay tests will be accepted. Only initial testing is required. Subsequent testing may be warranted if T.B. exposure is suspected. Individuals with a previous history of a BCG vaccine must provide documentation of a QuantiFERON-T.B. Gold or T-SPOT test. These blood tests are not affected by the BCG vaccine and do not give a false positive result. Information regarding the Interferon-Gamma Release Assay tests can be found on the CDC website: http://www/cdc.gov/tb/publications/factsheets/testing/igra.htm Submit completed checklist to the SON to be kept on file (per contract) along with any required supporting documentation. It is recommended that a SON retain records until student graduates or instructor terminates. Loyola will conduct random checks to verify compliance with orientation requirements listed on the Orientation Checklist. Page 8 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Clinical Areas with Requirements Unique to the Setting Home Health Experiences The number of students that can be assigned to home health is limited. The SON is responsible for informing students that access to a car is needed as student may be meeting their nurses at a location other than the office. Students who are in a Community clinical rotation must drive themselves to the site. They cannot be driven by LUHS staff. Pediatric Clinical Experiences A Loyola Photo ID will be required. The ID expires after the clinical is completed. Authorization by the LUHS Clinical Coordinator is required to reactivate a student’s ID for an additional Peds experience (i.e. clinical role transition student). The Loyola Photo ID provides: access to: o Access to the unit o Access to staff bathrooms on the unit o Access to Linen and Supplies areas on the unit For weekend clinical: the Parking Office is closed on weekends. Students with a weekend clinical that require a Loyola ID for Peds, can come up to 3 days before the clinical start date to the Parking Office (Wednesday, Thursday or Friday) to obtain their ID. OB Clinical Experiences The number of students that can be placed in OB is limited. An instructor for OB is required to have a Loyola ID for unit access. The instructor is responsible to escort their students into the area. The key to access the dressing area is obtained from the front desk. Instructor/students are to be dressed and ready to start the clinical experience on time. Report times are 0700, 1500, and 1900. Clinical are to start at these times, unless otherwise arranged/approved. The instructor is to contact the unit manager designee Teri Boland (teboland@lumc.edu) prior to clinical to be apprised of any requirements, changes or updates that may apply to the clinical group Page 9 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Units used for Clinical Group Placement (NOT for Observation): Unit 2APP Description Susan Wucka, Manager SWUCKA@lumc.edu - Unit Ext. 69567 Maternity/newborn Nursery (Post-partum) 16 bed unit 2LD Labor & Delivery 14 bed unit Types of Patients Mixed in medical complexity and/ or pregnancy related conditions Typical Diagnoses: Pregnant, Preeclampsia, HELLP syndrome, UTI’s, Metabolic disorders, Diabetes (Type I, II and gestational) Experiences highs and lows in census Ina Ratchev, Manager ina.ratchev@luhs.org - Unit Ext. 69105 ENT Neuro 36 bed unit Medical and Surgical Typical Diagnoses: Thyroid Cancer, Laryngeal Cancer, Stroke, Multiple Sclerosis, Migraine, Brain Tumor, Acoustic Neuroma, Spinal Surgery Peggy Downing, Manager PDOWNIN@lumc.eduUnit Ext 64947 General Medicine Unit 17 bed unit Michelle Ragasa Manager MRAGASA@lumc.edu – Unit Ext. 64018 Telemetry/Cardiology/Cardiovascular Approximately 30 beds Medical Conditions, non-surgical patients Rebecca Daniels Manager redaniels@lumc.edu Unit Ext 64021 Hepatology Approximately 30 beds Cindi LaPorte, Manager CLAPORT@lumc.edu – Unit Ext. 66606 Pediatrics 34 Bed Unit (14 are Intermediate Care) Surgical and medical treatment of liver disease, Biliary diease and Liver transplant patients 4T Ann Edlbauer, Manager AEDLBAU@lumc.edu – Unit Ext. 61910 Acute/General/Surg Specialty 32 Bed Unit Most are Surgical Patients Diagnosis include Kidney Transplant, Liver Transplant, Orthopedic Hip procedures, Orthopedic Knee Procedures, Whipple Procedure, Abdominal surgeries 5NEWS Benette Macailing Manager, mmcailing@lumc.edu – Unit Ext. 60800 Rehab 32 Bed Unit Mixed Medical and surgical Varying diagnoses: Stroke, Status Post Transplants. All patients have some functional limitation 5T Pam Skocir, Manager PSKOCIR@lumc.edu – Unit Ext. 61700 Cath/EP/Cardio/Thoracic Surgery 32 Bed Unit Surgical and Interventional Cardiology Patients Diagnoses include Post CV surgery, thoracic surgery, Lung Transplant and Interventional/Electro-physiology patients Kathleen Fujiu, Manager KFUJIU@lumc.edu – Unit Ext 69116 Oncology/General Medicine 22 Beds Unit Janet Chiles, Manager JCHILES@lumc.edu – Unit Ext. 63986 Trauma/Surgical 30 Bed Unit Oncology 2NE 2S 3SE 3NW 4PED 6SW 7SW Page 10 of 48 Medical floor with some general surgery (CV surgery, Coronary Artery by-pass Grafts, Left Ventricular Assist Devices Variety of Medical and Surgical cases. Includes Children with oncology, orthopedic issues, Sickle Cell and Trauma Mostly surgical (75%) but gets some General Medicine Patients Updated 12/12/2014 Section 4 – Information for the Instructor New Instructor at Loyola A new Instructor at Loyola will need: To meet the same requirements as the students as listed on the Orientation Checklist - Student Nurse & Instructor. A Lawson number (This requires your social security number) to obtain access codes required to complete EPIC and HealthStream modules. A LUHS ID which can be obtained from the Parking Office. Pyxis Access – once you are processed as an instructor you will be issued a temporary Pyxis Password. The following instructions should be followed o A HealthStream e learning tutorial is available on the Pyxis and covers the basics of Pyxis usage. Please take this tutorial prior to using Pyxis. o The following instructions are used to gain Pyxis Access: Use your UVID to log in to Pyxis Enter the temporary Pyxis Password. Then, Pyxis will issue the message that password is expired and will ask you to change it. At this point, you will create your own password. (Preferably one you can remember easily as you will not use it much once your register with your BioID). The password that you determine after accessing the system will be reactivated for future clinical rotations. Pyxis will then guide you through scanning your finger (choosing the index finger can be troublesome if you get a paper cut or other injury). It will then ask you to scan your finger 4 times. This will complete the process. Remember login codes for future clinical rotations. Once established they will not change. Notify the Coordinator for the School of Nursing 10 days prior to your clinical if you have not received any of the following: Lawson number, UVID and access codes, and, if applicable, Pyxis or Omni Cell access. OMNI cell access is needed by instructors assigned to L&D (Areas with OMNI Cell. 6W, 6BMTU, L&D, OR and the ED observation area) Page 11 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor New Clinical Instructor/Student that is ALSO a LUHS Employee If an instructor is also an employee of LUHS, they should be current on orientation requirements. The only additional requirements that they will need to complete are: o Initial submission of a signed confidentiality statement to the LUHS Clinical Coordinator o Submission of their Loyola ID number to the LUHS Clinical Coordinator (used to assign a Lawson number that identifies dual role). The instructor will use the EMPLOYEE login/password. If the instructor was to leave LUHS employment, EPIC instructor access would be maintained as an instructor. However, access to the portal would need to be “tweaked” to allow access as an instructor. Please notify the LUHS Clinical Coordinator if you are leaving LUMC employment so appropriate adjustments can be made. o The LUHS EPIC trainer will determine if EPIC training is needed. o It is essential that you notify the LUHS Clinical Coordinator of what unit(s) you work on.as an employee so that you have Pyxis access in the areas you teach and work Portal passwords will continue to be EMPLOYEE UVID Student Nurse - A EPIC UVID will be assigned that is only to be used when at LUHS as a student Nurse (it will start with “dep”). When working as an employee, use your employee EPIC UVID Must complete EPIC training required of students. Some modules may already be listed as completed because the training requirement was already satisfied as an employee. Let your school of nursing know that you are also an employee at LUHS. It is NOT advised that you are assigned to the unit that you currently work on Additional Training Requirements: Epic Classroom Training is scheduled for instructors/students new to LUMC to prepare them for clinical documentation. This is in addition to the required e-learning modules. Arranging a “Shadowing Experience” for the New Instructor at Loyola: It is recommended that the new instructor arrange a Shadowing Experience on the assigned unit prior to bringing students. Prior to being in a patient care area, the new instructor needs to: o Complete all requirements on the Student and Instructor Orientation Checklist. The exception is the EPIC modules which will need to be completed prior clinical. During a shadowing experience, an instructor should NOT provide care, access Pyxis or EPIC. Arrangements for a shadowing experience are arranged by the instructor by contacting the unit manager/designate. Prior to starting Clinical Obtain a copy of completed Form “B”-Loyola Clinical Rotation Information from your SON. Verify the clinical start and end dates. Verify with your School of Nursing, prior to attending clinical, that students have: Completed requirements listed on the Student/Instructor Checklist That the completed checklist is on file at the SON Page 12 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Each FALL Term that and Instructor Returns to Loyola: Complete Required Annual Compliance Course and Safety Courses in the HealthStream e-learning system. Log-in does not change. For Pyxis each term a list of instructors is sent to Pharmacy so that Pyxis access will be activated only on the unit you are assigned. For this reason, if you are also a LUHS employee, it is essential that you notify the LUHS Clinical Coordinator of this and what unit(s) you work on as an employee. First Day of Clinical If you plan only to tour the unit with students on the first clinical day, please let the unit know that your students will not be taking patients. Tour the unit and locate: □ □ □ □ □ Nursing Station □ Staff Bathroom(s) □ Recycling locations Clean Utility/Supply Room Dirty Utility Room Linen Supply Medication Room Locate/discuss Life Safety (Mandatory) Students should be able to recall location in an emergency or if asked by a surveyor. □ Emergency exit locations □ Emergency operations plan □ Evacuation/department procedures and policies for emergencies □ Fire extinguisher locations and types □ Fire alarm pull-box locations □ Standpipe and fire hose locations and procedures □ Everyone is responsible for safety □ Occurrence reporting □ Job safety hazards □ Location of material safety data sheets (MSDS) Clinical Time o Clinical scheduled during the times of 0700, 1500 or 2300 requires that the clinical group is prepared to be present on the unit and ready to listen to report. It takes up valuable nursing time to have to repeat report because a student or student group does not come to report or does not have their assignment. o Adherence to clinical time includes off-unit observational experiences. If the experience is scheduled for 0700, the student is to be in the assigned area and ready to start at that time. Clinical Group Size Clinical group size for an instructor is limited to no more than 8 students. In some clinical areas such as OB and 2S, this number may be reduced. It is expected that the instructor is able to work with a clinical group of up to 8 students. Page 13 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Arrangements for Clinical Meeting/Conference Room o o o The Department of Nursing Education does NOT schedule rooms for the SON. Meeting rooms are in short supply. Instructors can check with the unit manager/designate to see if a room is available on the unit. The meeting area must not be in a public area of the hospital in keeping with HIPAA compliance and patient confidentiality. End of Clinical Term Each clinical instructor is expected to complete LUMC clinical evaluation by the end of Each Clinical Term. Survey Site: https://www.surveymonkey.com/s/X2CDXF9 Locate Survey by Title: LUMC clinical Instructor Evaluation of Site Page 14 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Clinical Instructor Role in the Supervision of Student Nurses at LUHS The role of the Clinical Instructor includes but is not limited to the listed professional responsibilities: o To assure adequate supervision of the student nurse in performing skills for which the student has the educational foundation to perform safely. o To oversee the care provided by nursing students o To review student documentation and enter a Nursing Note in EPIC verifying that student documentation was reviewed. An Instructor can create their own “smartPhase” if desired. For example: Reviewed ***(SON name) student ***(student name) shift documentation from today and I agree with student documentation. The *** marks indicate where the SON name and student name would be filled in. This documentation would take place at least 1x/shift (regardless of whether the student shift is 6, 8, or 12 hours). This would service as a cosignature, showing the instructor signature. If the instructor does NOT agree with student documentation, the “Note would reflect this” and the instructor would need to write an addendum to the documentation. [In precepted clinical situations, the preceptor would review student documentation and co-sign.] o To be on the assigned unit when students have patient assignments. (Note: not applicable for students with preceptor arrangements) o For maintaining patient and student safety in the clinical setting. This includes being aware of any limitations placed on student participation in specific clinical areas. o To act in collaboration with the clinical staff. o To demonstrate professional behavior and serve as a professional role model. o To be visible and actively engaged with students on the unit. (Note: not applicable in student with preceptor arrangements) Contact the LUHS Clinical Coordinator and unit manager with any questions and/or issues related to your clinical experience. Page 15 of 48 Updated 12/12/2014 Section 4 – Information for the Instructor Forms for Use on the Clinical Unit Student Skills List (Available in Appendix) A School of Nursing Course Coordinator/Instructor completes a course List of Skills. A copy is sent to Loyola’s School of Nursing Coordinator 1. Annually, a School of Nursing Course Coordinator reviews the list and notifies Loyola of changes. 2. The Clinical Instructor fills in the middle portion of the form with their name, clinical days, dates and times of the clinical. 3. Each clinical day the Instructor posts the Course Skills Checklist on the assigned unit in the area designated by the Unit Manager/Designate. 4. At the end of the clinical day, the Instructor removes the posted list. Student Nurse Patient Assignment Sheet (Available in Appendix) The purpose of this form is to provide staff with an overall view of student assignments on the unit. 1. The Instructor/Student verbally notifies the Nurse responsible for the patient of: Student assignment to the patient and If the student will be passing patient medications. 2. Once the nurse has been verbally notified, this sheet is to be posted by the Nursing Instructor in the area designated by the Nursing Unit to serve as an overall view of the student assignments on the nursing unit. 3. This sheet is to be removed by the instructor at the end of the clinical day. In some clinical areas, the practice maybe that the unit keeps these sheets. Please check with the manager, assistant manager or charge nurse if the unit wants to keep these sheets. Page 16 of 48 Updated 12/12/2014 Section 5 – Information for the Instructor and Student Skills that Nursing Students are NOT allowed to perform at LUHS Skills that the student nurse cannot perform include but is not limited to those listed below. The student nurse at LUHS is NOT allowed to: Administer medications without appropriate licensed oversight. Administer blood or blood products. Care for patients requiring airborne isolation where a N-95 Respirator Mask is required Initiate the placement of patient restraints. Witness consents. Administer chemotherapy. Titrate drugs. Perform skills or procedures that the student does NOT have the educational foundation to perform safely Waive Testing/Point of Care Testing (for example: use of a Glucometer) Page 17 of 48 Updated 12/12/2014 Section 5 – Information for the Instructor and Student Observational Experiences for the Student Nurse Description An observation/shadowing clinical experience is defined as the observation of a health care professional in their professional role. An observational/shadowing clinical experience is an additional or alternative experience to the designated primary clinical placement unit/area. Observational sites include Critical Care and Speciality areas. Units used for clinical placement of groups of nursing students are NOT to be used for observation. Designated primary clinical placements take priority over observational experiences. Observational Experiences are not guaranteed - the manager/designate has the right to cancel/terminate the experience. Common reasons for canceling are related to staffing needs, census, and orientation of unit staff. Observation is an additional experience that can enhance the student learning experience. However, these experiences are limited in availability. Observation are not used for the purpose of reducing instructor student load. Process for arranging an Observational Experience The instructor contacts the manager/designate of the unit/area to request an observational experience at the BEGINNING of the clinical rotation. Prior to the arranged experience, instructors are to provide the manager/designate: o Student Name o Date/Time of Experience o Instructor Contact Information During an observational/shadowing clinical experience: The instructor is available on-site Students are expected to be at the assigned location on time and, if applicable, ready to listen to report (report times are 0700, 1500 and 2300) . Students must comply with all unit rules and regulations. Students may NOT administer medications, perform hands-on care or procedures during the experience. As a learning opportunity the nurse may invite the student to listen to patient breath sounds, heart sounds, bowel sounds or palpate patient pulses with the nurse. The student may assist the nurse in activities that do not involve hands on care or procedures. For example, assisting in changing a bed, removing a food tray after the nurse/PCT has determined I&O. A student in an observational experience does not document in the medical record. Page 18 of 48 Updated 12/12/2014 Section 5 – Information for the Instructor and Student Critical Care Areas – Only available for Observation or Preceptor Experiences: Unit Description Peggy Downing, Manager PDOWNIN@lumc.edu Unit Ext. 60997 Observation Currently 10 bed unit (has capacity for 13) 1T Short-term observation. Most patients from Emergency Department and do not meet admission criteria Jennifer Booth Manager Jennifer.Booth@luhs.org Unit Ext.68591 Cardiovascular ICU 16 bed unit 2ICU Teresa Rasmussen Manager trasmu1@lumc.edu Unit Ext. 62200 Neuro ICU 13 bed unit 2W 3HTU 3MICU 4ICU Meghan Slade-Smith Manager mssmith@lumc.edu Unit Ext. 68755 Heart Transplant (ICU) 10 bed unit Barb Pudelek, Manager BPUDELE@lumc.edu Unit Ext. 63575 Medical ICU 16 bed unit Kathy Przybyl, Manager KPRZYBY@lumc.edu Unit Ext. 64265 Trauma/Surgery Intermediate Care 24 bed unit Unit 4PICU 5R 6BMT 7BICU 7N Description Cindi LaPorte, Manager CLAPORT@lumc.edu Unit Ext. 64660 Pediatric ICU 14 Bed Unit Theresa Martinez, Manager THMARTINEZ@lumc.edu Unit Ext. 68261 Neonatal ICU 50 Bed Unit Heather Hedlund, Manager. HHEDLUND@lumc.edu Unit Ext. 64959 Bone Marrow Transplant (ICU) 8 Bed Unit Jeanie Leggett, Manager JLEGGET@lumc.edu Unit Ext. 63988 Burns ICU 10 Bed Unit Jeanie Leggett, Manager. JLEGGET@lumc.edu Unit Ext. 63982 Burns 11 Bed Unit Other Potential Observational Areas (in addition to the critical care areas above) The following list is some possible sources of observational experiences, an instructor might consider. Bessie Baldovino (In-patient Dialysis) bbaldov@lumc.edu (GI Lab Manager) Julie Johnson juljohnson@lumc.edu Lisa Lehner (Clinical Educator of Surgical Services) LLEHNER2@lumc.edu Mary Grace Mora-Lach , EP lab Assistant Manager mmora@lumc.edu Jennifer Schramm (Day Hospital Cancer Center Manager) jeschramm @lumc.edu Kristin Dombrow ( Ast. Manager ED) kdombro@lumc.edu Robyn Thurston, Practice Director, OB-Gyne and Women's Health (Only for students in OB in times of low census) o RTHURST@lumc.edu or 708-216-8395 Susan Finn, APN – Pediatric Mobile Van (Only for students on day shift in Pediatrics) sfinn@lumc.edu Cancer Center Day Hospital Manager Jennifer Schramm JESCHRAMM@lumc.edu Cancer Center High Dose Therapy Manager Heather Hedlund HHEDLUND@lumc.edu The Wound/Ostomy Nurses and/or PICC Nurses are NOT be followed unit to unit as an observational experience. If the Wound/Ostomy nurse is seeing a patient on the assigned clinical unit, the instructor may request for a student to observe the Wound/Ostomy nurse during the encounter. The patient should be advised of the role of the student. Page 19 of 48 Updated 12/12/2014 Instructions For Undergraduate Nursing students to Complete Loyola’s Required HealthStream E-Learning Courses NOTE: HealthStream E-Learning courses must be completed in Internet Explorer. Do not use other browsers, such as Firefox, Safari, Google Chrome, etc. as HealthStream, E-learning application, is not compatible with these browsers and not supported in versions of Internet Explorer >8. HealthStream E-learning Instructions: 1. Go to E-Learning via the Trinity HealthStream website: www.healthstream.com/hlc/trinityhealth 2. Log on using your LUMC Lawson number: For the USER ID enter: lu + your Lawson code. For the Password enter : lu + your Lawson Code. 3. After logging into HealthStream, you will see that you have been automatically enrolled in 4 HealthStream modules. You may also be enrolled in several mandatory Trinity modules. Complete those as well. For any E-learning module that has a quiz/exam, a score of 80% or better is required to pass. The organization requires 4 Healthstream courses for every student: LUMC 2014 Annual Regulatory Compliance Competencies- All Staff LUMC Annual Safety Competency 2014 LUMC Restraint Use 2014 Nurse Version LUMC Be Safe Falls Risk Guide-RN Version Page 20 of 48 Updated 12/12/2014 EPIC E-learning Instructions: 4. Use the Catalog tab on the Trinity HealthStream Home page to access the Undergraduate in patient EPIC modules. 5. Enter LUHS-EPIC-INP Epic CBLs for Nurses and Nursing Students in the Search box: 6. Select LUHS-EPIC-INP Epic for Nurses and Nursing Students Page 21 of 48 Updated 12/12/2014 7. Then select and complete the following EPIC modules: 8. Upon completion of each course, please click on the Submit button and then “X” out of the lesson. You should remain in HealthStream. The following example is what a Completed course will look like. Page 22 of 48 Updated 12/12/2014 9. Due to computer system compatibility issues, the completed courses may NOT appear as completed or denote a score. Contact EPIC trainer Bindiya Shah (bshah@lumc.edu) for assistance. Printing a Transcript from E-Learning 1. From the Trinity HealthStream home page click on the My Transcript tab. 2. Click on Customize and Print Transcript – Enter parameters and click on continue button. 3. Click Print and provide this transcript to your clinical instructor. Your transcript stays in your file at school. Page 23 of 48 Updated 12/12/2014 E-Learning Assistance If you cannot log into E-Learning or have any trouble within HealthStream, please contact the Loyola Help Desk: 708-216-2160. Page 24 of 48 Updated 12/12/2014 Purposeful Hourly Rounding Hourly rounding has been shown to be a statistically significant path to improve patient experience scores, decrease patient falls, and enhance patient safety measures. Purposeful Hourly Rounding was initiated as a program at Loyola in January 2013. Hourly Rounding is called “4P’s with Purpose” and it is the expectation for care provided on all hospital units. The 4P’are Pain, Positioning, Personal Hygiene, and Personal Needs (for example, having a call light, and tissue box within reach). During the admission process, the nurse educates the patient to expect either the nurse or patient care tech to check on them regularly every hour to see that the patient’s pain, positioning, personal hygiene and personal needs are met. This creates expectations; when we fulfill the patient’s expectations, we create trust. This ensures a consistent experience no matter where in the hospital a patient receives care . Hourly rounding is “purposeful” in that it is proactive and anticipates the patient’s needs. Each shift begins with a Team Huddle, Bedside Safety Hand-Offs to introduce the patients to the oncoming care team, with a reminder that Purposeful Hourly Rounds will be completed every hour of the day and night. (On most units, RNs round on even hours and PCTs round on the odd hours.) During hourly rounds reintroduce yourself and your role and let the patient know “I am here to do your hourly check”. After completing any care activities, ask the patient “What else can I do for you? I have the time”. Before leaving the room, tell the patient “We will check on you again at ___o’clock” and write the time of the next round on the patient’s whiteboard. If a patient wishes to sleep undisturbed, a note is left at the bedside, informing the patient when the next staff member will be expected to do rounds. Specific actions, words, and behaviors are used to assess and meet patient needs. “Key Words at Key times” helps to reinforce our message of caring, and our desire to meet the patient’s personal needs. Personal Needs mean more than ensuring that the patient has all their possessions within reach – it’s about making a personal connection with the patient and listening to what the patient may want to share with you. The following is an example of using key words: Privacy: “Let me draw the curtain for your privacy” Comfort: “Here, let me reposition you so you will be more comfortable” Safety: “We always verify two patient identifiers before giving you medicine – this is for your safety” If a situation occurs where the nurse can not get to the next scheduled round, it is the nurse’s responsibility to communicate this to the charge nurse. The charge nurse will either have the assigned PCT complete the rounds, assign the rounds to another staff member, or personally step in to complete the rounds. Daily Huddles Daily Huddles are conducted daily at 7 am on each patient care unit between the night and day nursing staff. Students and instructors are required to attend these huddles to coordinate patient assignments and patient care. Page 25 of 48 Updated 12/12/2014 Page 26 of 48 Updated 12/12/2014 Page 27 of 48 Updated 12/12/2014 JOINT COMMISSION PREPAREDNESS Please make sure you are prepared in case you are asked questions they by a Surveyor. Please be aware that a survey can occur at any time and everyone must be prepared. Students should be able to identify where the safety locations are (i.e. fire pull stations, exits, extinguishers) and relate completion of e-learning training/testing covering topics of safety and compliance. Please be vigilant to keep our patients safe. Patients are NOT to be left unattended in hallways. “Immediate threat-to-life” can be issued by a surveyor if an unattended patient is found without a call light or a way to summon for help OR without a hospital caregiver within the patient’s line of sight. Advice on how to respond to a surveyor question: When a surveyor asks to speak with you, please make sure your patient(s) are covered by another nursing unit member Be friendly and relaxed Be sure you understand the question After giving it some thought, answer the question. If you do not know the answer, tell the surveyor where you can find the answer or who can help provide it - use your life-lines. Stop talking once you have answered the question. Advice on what to do if a surveyor asks a co-worker a questions: Work as a team Volunteer to help you co-worker answer a question OR offer to cover their responsibilities while our co-worker is speaking with the surveyor Students/Instructors may need to be able to demonstrate or relate: Where the units life safety locations are (i.e. fire pull stations, fire exits, fire extinguishers) Orientation checklist items which included the annual safety and compliance e-learning modules were completed prior to starting clinical How patient’s rights are protected o Some examples: planning care to meet patient needs ensuring that patients receive prompt and effective relief for pain) How patient privacy and confidentiality are protected (for complete list see Patient's Bill of Rights posted in lobby) o Some examples: following HIPAA guidelines before releasing patient information ensuring only authorized persons review patients' records Logging off computer screens Not talking about patients in public areas Knocking on the patient's door before entering Efforts to improve Quality and Patient Safety - PURPOSEFUL HOURLY ROUNDING o review attached document (Purposeful Hourly Rounding) o do Purposeful Hourly rounding as assigned Page 28 of 48 Updated 12/12/2014 National Patient Safety Goals Right Patient - Use of TWO patient identifiers (name and date of birth) every time you administer medications/blood, obtain lab samples, and perform procedures. Effective Communication - includes reporting, responding to and documenting all critical test results Safe Equipment Use Safe Medication Use (includes label medications and solutions, check expiration times, use of standard protocols i.e. anticoagulation protocols, and reconcile medications. Prevent Infection - Hand hygiene before and after any patient encounter; use personal protective equipment; follow isolation guidelines to prevent the spread of infection; prevent central line infections by following protocols for insertion and maintenance; prevent surgical infections. Patient Assessment/Education - educate patient and family on infection-control strategies; Identify patients at risk for suicide and address immediate safety needs; address home safety (falls, long-term oxygen safety); educate patients and families to share their concerns related to quality or safety Loyola Emergency codes: Code blue - Medical emergency (in hospital dial 6-9990 to report) Code Red - Fire [RACE=rescue, alarm, contain, extinguish] Fire extinguisher use - PASS (Pull the Pin, Aim at the base of the fire, Squeeze the handles together, Sweep from side to side) If a fire occurs in another area: Close all doors and wait for further information or a "Code Red-All clear" Code Gray - Security response Code Pink - Missing Infant/Child Code Black - Severe Weather Alert Watch/Warning Code Purple - Evacuation Code Green - Utility Failure/Outage Code Orange - Hazardous Material Spill/Release Code Triage - Disaster Plan Activation (internal, external or standby) Hazardous Materials - Refer to Safety Data Sheets (SDS) for detailed information and safety precautions. Located on Loyola Wired under Employee Resources and scroll under the "Health Resources" section to Safety Data Sheets Disposal of hazardous materials: Red biohazard containers/bag: sharps, blood drainage-soaked dressing, disposable items that could release blood or infections material if compressed, IV tubing with visible blood and ALL specimen transport bags. Soiled Linen bag - All clean and soiled linen Yellow Chemo Container - All chemotherapy items Black Pharmaceutical Containers - Pharmaceutical waste Containers/bags labeled "Radioactive" - Only Radiation Control is authorized to remove Clear Trash bag: Use to dispose of everything else Page 29 of 48 Updated 12/12/2014 Joint Commission Preparedness (cont’d) Cleaning of Equipment: Bleach wipes - "wet-times" 30 seconds to one minute for most organisms; 2 minutes for tuberculosis; 5 minutes for Aspergillis niger Cavacide spray and wipes: "wet-times" 2 minutes for most organisms; 3 minutes for tuberculosis. Important Contact Information On-campus emergency - Call 911 Off campus emergencies - Call 9-911 Patient Safety Hotline - Call 708-327-SAFE Environmental Safety Concerns - 708-327-2334; SAFE4 Loyola.Wired (Loyola Home Page) for everything you need to know Joint Commission Web site – www.jointcommission.org Patient Identification Patient identification must be performed prior to any critical task. A Critical task is task or procedure in which there is a significant possibility misidentification could result in harm. Examples of Critical tasks include but are not limited to: Placing a band containing protected health information on the patient Surgery Taking blood samples or other specimens Blood Transfusions Medications and intravenous administrations, including sedation/analgesia Sleep studies Procedures Transporting patients from one department to another Delivering patient food trays and snacks Distributing paperwork with PHI on it Before any Critical task, the patient must be identified using: Full name Date of Birth (DOB) The preferred method of identification is to ask the patient, “What is your name and date of birth?” The name and DOB is then compared to the name and DOB on the patient’s band or with an alternative method of identification. If a patient is unable to self-identify, alternative methods of identification include comparing the name, DOB, medical record number or information available at the time of admission found on : Computer generated forms such as the EMR, lab generated labels, physician order, requisition, transfer forms, ambulance/emergency transport records or SBAR. Once the patient’s identity has been verified, match the name and DOB on the Critical task paperwork in n the EMR to the patient. Page 30 of 48 Updated 12/12/2014 Medication Administration Nursing Students administer medications ONLY under the supervision of a licensed nurse. This is noted by writing a comment on the MAR. Comment Examples: o med given under supervision of Instructor Doe o med given under supervision of Nurse JD (initials can be used to identify the nurse) o Medications are administered and charted using Bar code scanning. It is the expectation that the students will have 100% compliance with the Bar code scanning process. Medication Policies - Highlights o There are multiple medication policies that promote safe patient care. For additional information, refer to the actual policy and procedure in the Patient Care Policy Manual on Loyola.Wired. o The following are some “highlights” found in Loyola’s medication policies: Prior to administering any medication, check the electronic MAR in EPIC and verify the: o o o o o Right drug Right dose Right route of Administration Right Time and Frequency of Administration Right Patient (two identifiers) Remove medications from Pyxis for only one patient at a time. After these meds are administered then medications for another patient can be removed. Medications that do NOT require preparation should stay in the original packaging to be opened at the bedside. Medications prepared prior to the patient’s bedside must be labeled with medication name, dose and date. 2 patient identifiers must be verified before administering any medication. Never leave medications unattended. Medications must be immediately transported to the patient. High Risk/High Alert medications require an independent double check documented simultaneously in the EMR in the drop-down box that appears. When performing an independent double check 2 Nurses separately check: the 5 Rights of medication administration independently verify calculations trace the IV tubing from the bag through the pump to the insertion port High Risk/High Alert Medications include: o o o o All routes of insulin (includes rate changes) Parenteral opiates Chloral hydrate Concentrated electrolytes Chemotherapeutic agents Neuromuscular blocking agents TPN/PPN Look-alike, Sound-alike medications Intravenous anticoagulants: Low Molecular Weight Heparin Bilvarudin Aragatrolba Lepirudin Alteplase (except catheter occlusion) Medication - Pain Reassessment Suggested intervals after PRN pain medication administration o PO/NG medications – reassess 60 minutes following administration o Subcutaneous/IM medications – reassess 30 minutes following administration o IV medication – reassess 15 minutes following administration Document after intervention for pain should be within 4 hours after pain medication is administered. If Pain persists, notify physician for breakthrough dose, dose change, a change in frequency, or an order for a different medication. All pain medications given must be documented within 1 hour of administration. Page 31 of 48 Updated 12/12/2014 Overview / Guidelines / Policy Cell Phones and Other Wireless Devices o o o o Electronic devices/telephones can NOT be used for personal use. Students must turn off personal cell phones during work hours. At lunch or break times, personal cell phones can be used outside the medical center buildings or in an area designated by the department manager. Allowed is electronic device/telephone use for the purpose of accessing clinical information (i.e. looking up a medication or diagnosis). However, the student should verbalize to the patient/staff/instructor in the vicinity the reason for use to prevent the perception that the device is being used inappropriately. At NO time is a camera, video or recording device to be used in the clinical setting. Instructors are responsible to monitor student use of such devices to insure use is appropriate. Students should be encouraged to use the reference materials available through Loyola.wired in the clinical setting. Students must obtain supervisory approval to carry a personal pager at work. If approved, the pager must be used in the silent or vibrating mode. Computer Access, Omni Cell or Pyxis Help Please contact the appropriate resource for assistance if you forgot your codes or are experiencing difficulty with Computer, Omni Cell or Pyxis access: Student/Instructor Computer Access – contact the HELP desk at 708-216-2160 The Clinical Coordinator should be contacted ONLY if instructed to do so by the HELP desk Instructor Pyxis access – contact the Clinical Coordinator Omni Cell – contact the Clinical Coordinator Computers / Telephones / Nursing Station The computers on the units are not to be used to receive or send personal E-mails. Students should not use chairs in the nursing station to socialize with other students. Telephones in offices, nursing stations and corridors are only for business purposes and should not be used for personal calls. Dress Code All students are required to wear their student nurse uniform and Picture ID. Each SON has a dress code for students. The following are "highlights" from Loyola's dress code policy (last revised 5/2011) that should also be considered by students/faculty in clinical at LUHS. o o o o o o Nails - No acrylic nails; nails no longer than 1/4 inch long. Nail color, if worn, should be conservative and well maintained. No nail ornaments. Uniform - clean, neat, well fitting Hair - clean and groomed. Extreme hairstyles and/or extreme colors (like pink, purple, blue, etc) are not acceptable. Beards and mustaches must be neatly trimmed Minimal jewelry. No more than 2 conservative, discreet earring on each ear. One simple necklace may be worn. Bracelets will not be worn -- exception is medical alert bracelets Wrist watches are acceptable. A total of 2 rings are acceptable - one on each hand. Facial jewelry is unacceptable (exception being 1 small discreet stud, worn mid-nare. Tongue studs, if worn, must not be visible. Tattoos must be covered. Feet - stocks/stocking must be worn at all times, Shoes - high-top, multi-colored shoes, boots, open-toe and/or shoes with holes (Crocs) are not acceptable. Page 32 of 48 Updated 12/12/2014 Additional Dress Code Considerations for Students Students should be in school uniforms (unless on a unit that requires the use of hospital scrubs). Photo IDs are considered to be a part of the uniform. Warm up jackets as part of the student uniform is acceptable. Students should NOT be wearing their lab coats on a unit. At Loyola, the style, color and length of a lab coat is determined by the title/tank and provided by the hospital. The lab coat has the individual’s name, title and hospital’s logo on the coat. Dress Code for Nursing Instructors Nursing Instructors should adhere to the LUHS Uniform policy found on Loyola.Wired under Dress Code. The instructor’s uniform must be clean, neat and well fitting. The instructor must have professional attire appropriate for the clinical experience. Drug-Free Workplace Loyola University Health System has a commitment to a safe and drug-free workplace. To ensure a safe workplace anyone providing service for Loyola University Health System is expected to report for work fit for duty, which means able to perform job duties in a safe, appropriate, effective manner showing concern, respect, care and cooperation with coworkers, patients and visitors. If you are concerned about someone’s ability to meet these criteria, your role is to report your concerns immediately. Substance abuse or dependence can be difficult to identify. Typically, it is surrounded by avoidance and denial. You do not have to diagnose a problem, but you play a big role in recognizing when the possibility of abuse or dependence might exist. If you are concerned that someone may be under the influence of alcohol or other drugs, you should immediately notify the department manager/designate. Human Resources is also available for assistance. While it is sometimes difficult to make a report, remember that substance abuse and dependence can be life threatening. By intervening you may help the person get much needed help. HIPAA/General Compliance Violations HIPAA covers patient information whether in written, electronic or verbal communication formats. Students may only access patient information, whether in EPIC or elsewhere on their assigned patient(s). Accessing records of other patients is a HIPPA violation. Patient information must not be shared outside of LUMC and it is not permissible to remove patient information, including on personal devices, such as a cell phone, from LUMC at any time. Patient information may not be discussed in public or visitor areas and/or locations where it may be overheard by individuals not involved in the patient’s care. Disclosing or sharing patient information with individuals not involved in the patient’s care may result in a HIPAA violation. Any privacy concern or possible violation must be promptly reported to the LUMC Organizational Integrity Department at 708-216-2036. Any HIPAA or general compliance violation may be remedied by terminating the student or trainee’s participation in the educational activity at LUHS and terminating the entire relationship with the educational entity (i.e., subject to the terms of any applicable affiliation agreement). Violations may also be subject to civil monetary and criminal penalties. LUHS Administrative policies regarding HIPAA can be found on Loyola Wired. The following are key HIPAA policies: 1. Access to, Release, Use and Disclosure of Protected Health Information 2. Access to and Release of Patient Information-Students, Trainees, Agency Staff and Volunteers 3. Email, Internet and other Social Media Service Usage Page 33 of 48 Updated 12/12/2014 Identification Badges o o All students and faculty are required to wear a photo ID badge when participating in a nursing clinical throughout LUHS. Photo IDs must be displayed on the outside of the uniform and clearly list the first and last name and status ( faculty or student ) The following circumstances that require a Loyola (LUMC) photo ID: o o o Maywood Campus Loyola School of Nursing Students (ABSN) Faculty and Students in Pediatrics are required to have a Loyola ID Faculty in OB are required to have a Loyola ID Faculty that need access to medication and supply areas on the clinical unit will require a Loyola ID [NOTE: Instructor IDs that deactivate need to be replaced or reactivated. This can occur in 3 year cycles]. Loyola IDs are issued in the Parking Office located in the Mulcahy Building, Room 1606. Contact the Parking Office with questions at 708-216-9092. The cost for replacing a lost Loyola picture ID is $10. Students are encouraged to purchase their parking pass when they come to get their IDs from the Parking Office. Injury on the Job o If an injury occurs on the job, you should report it immediately to your supervisor. o A student safety event can be entered using the Patient Safety Event or Near Miss report form. To access this form and file a report: 1. 2. 3. 4. o According to the contract, “Loyola shall provide emergency medical care for the Student(s) of School participating in the program that require such care. Each student receiving emergency medical care or any other type of medical care at Loyola shall be responsible for paying for such services rendered by Loyola” Parking Go to Loyola Wired. From the list of Online Resources click on Patient & Employee Safety. The Culture of Safety Screen will appear. Under Patient Safety click on the gold button. A log-in screen will appear. Log-in using your user ID and password. Complete and submit the online form Students/faculty are NOT allowed to park in visitor parking and will be ticketed. All students are allowed to park in the free gravel lot OR they can purchase a value pass (key card). The value pass (key card) allows the student to park in Deck “B”. The value pass can be purchased for the number of “expected visits” with cash, check or charge at the Parking Office. The cost of the value pass is $2.00 for EACH visit. Thus, leaving the parking deck and returning on the same day counts as 2 visits. If a pass is needed for more than 10 times in a month, a monthly pass can be purchased. Contact the Parking Office for details and cost. The Parking Office is located in the Mulcahy Building, Room 1606. The hours are 7:45 to 4:45, Monday, Tuesday, Thursday and Friday. On Wednesday the hours are 7:45 to 1:00 PM. When visiting the Parking Office, students can park for free in Lot 10 for 30 minutes or less while they are obtaining a parking pass. The Parking Office will issue a token to exit Lot 10 without charge. Contact Parking with questions at (708) 216-9092 Respectful Workplace Loyola fosters an environment that embraces diversity. It is part of our mission. Therefore jokes, cartoons or other materials that refer to age, race, religious background or gender should be avoided. Page 34 of 48 Updated 12/12/2014 Sexual Harassment Loyola University Health System and the Stritch School of Medicine are committed to a workplace environment that is free from sexual harassment. All complaints of sexual harassment will be thoroughly investigated and addressed through the LUMC policy on sexual harassment (LUMC Human Resource Policy G-13). The term sexual harassment means unwanted and unwelcome sexual attention on the job. Sexual harassment may be: Verbal, physical, or visual and includes written, printed, and electronic communication A request for sexual favors in exchange for something else such as a pay raise or promotion Interfering with an individual’s job performance Creating and intimidating or hostile work environment What you may view as harmless may be objectionable to others. It is not the intent of the sender of behavior that counts; it’s the impact on the recipient. Examples of sexual harassment may include: • • • Inappropriate jokes or sexually oriented language Nude or semi-nude photos, posters, calendars, or cartoons Introduction of sexual topics into business conversation Smoking Smoking is not allowed anywhere on Loyola property or in vehicles in parking lots. Solicitation or Distribution of Literature or Goods No solicitation or distribution of any kind is allowed in work areas during working time. Page 35 of 48 Updated 12/12/2014 Resources Available to Students/Instructor Loyola Patient Care Policy and Procedures o o Can be found by going to Loyola Wired, choose the Policies tab, under Policy Manuals choose the Patient Care Policy Manual. In the Patient Care Policy Manual locate the policy needed under the appropriate headings. The majority of policies used by nurses are under the following headings: Infection Prevention and Control, Medication, Patient Care w/Equipment &/or Supplies, Pain, Risk Management/Patient Relations/Legal, Falls and Restraints. Medical References The following medical references are found listed under emr.lumc.edu clinical information resources o Clinical Pharmacology (medication information) o Patient education (materials for patient education) o Medical Record Abbreviations o Parenteral Mediation Administration Guidelines – Adults Found under Clinical Protocols page listed under All services. Agents listed in this document are considered formulary unless otherwise indicated Library Once on the Health Sciences Library site look under “Resources For” and choose “nurses” Provides access to Data bases, journals, books, guides, etc. On-line Health Science Library Resources for Nurses Page 36 of 48 Updated 12/12/2014 Appendix Page 37 of 48 Updated 12/12/2014 Page 38 of 48 Updated 12/12/2014 Page 39 of 48 Updated 12/12/2014 Page 40 of 48 Updated 12/12/2014 Logging into Epic Hyperspace At the Department Selection window, select the Nursing Unit on which you will be working. Results Review Opening a Patient Record You can open a patient’s inpatient chart in 2 ways: either Nursing Student QUICK REFERENCE Select Results Review from the activity toolbar. Click on the Time Mark icon to indicate that you have seen the results. If there are no new results, click on the ‘Click here to move to the extended view’ hyperlink. To graph results, highlight the values you wish to graph and select the Graph icon. To graph non-adjacent results, from the ‘tree’ of results click on the first result and then hold down the control key on the keyboard and click all other non-adjacent results. double clicking on the patient from a system list for the nursing unit or select Hospital Chart from the top toolbar and enter the patient’s MRN or last name, first name. When opening a patient record using the top toolbar, STOP at the Contact Selection Screen and select the correct inpatient encounter (contact). Patient Reports Medication Administration Record (MAR) Patient Care Summary Select Add/Edit comment link in the upper right corner of the Patient Care Summary to free-text comments about the patient (i.e. limited understanding of English) Adding and Removing a Report Button Select the Wrench Icon. Place the cursor in the blank field to display the magnifying glass. Select from the magnifying glass or drop down menu the report you wish to have as a shortcut button. To remove a report shortcut button, select the Wrench icon, highlight the report name and press the delete key on the keyboard. Chart Review Select MAR from the Activities Toolbar. Overdue Meds Report will appear if any medications are overdue. The report links directly the dates and times of the overdue medication. To document med administration and/or to access the administration detail screen to make comments or change administration time, click on the administration time shown. If the administration is late, click on the administration time and enter the correct time on the detail screen. When documenting the administration of a medication, enter “GIVEN UNDER THE SUPERVISION OF A LICENSED RN (with the initials of that RN)” in the comment field. Inpatient Immunization administration is charted in the MAR. The MAR report in the MAR shows active medications for one, three or seven days Click on Chart Review from the activity toolbar. Select from the Chart Review tabs to access the information you wish to view. Use the Filters button to find specific information. Click Clear Filters to clear the filters. Page 41 of 48 Updated 12/12/2014 Locating Consent/Forms Click on Chart Review, then Media tab to locate consent forms and other scanned documents. Double-Click a row entry to view a scanned document/consent. Keep in mind, that there may be several consent forms for various treatments or procedures. Viewing Notes To view notes that are specific to the current encounter, select the Notes button from the vertical activity toolbar. All notes for the current encounter display by default. There are note tabs at the top of the window that allow you to view specific note types (i.e. procedure notes, progress notes, etc.) To view notes across the entire patient continuum of care, select Chart Review from the activity toolbar. Select the ‘Notes’ tab. Use the filter activity to filter the notes by user type, author, encounter, and various other filtering options. Documentation Flow sheet Select Doc Flowsheet from the Activities Toolbar. Note that certain flowsheets display by default for the particular nursing unit you sign onto such as “NSG Vitals”, “NSG Head to Toe”, ‘Intake” and “Output”. If additional flowsheets are needed, select the desired flowsheet from the ellipsis. Click “Insert” column, if charting data that was taken at an earlier time. Adjust the time to the actual time the data was collected. Click “Add” column to add a column for the current time. Some cells require manual entry of data, such as height and weight. Other cells require answers that are contained in a custom list. Open the ‘Detail’ box to view and select from all available options. Date shortcuts Note Entry (PIE and free text) Click on the Notes button on the Activity Toolbar. Choose the “New Note” button. Select the appropriate note type from the drop down menu (i.e. NSG PLAN OF CARE) To write the Plan of Care note using the established template, click on the “Insert Smart Text” icon (three sheets of paper) and select the “IP NSG Plan of Care Note (FLOW)” template. This is the “PIE” note template. Each problem selected should be charted on individually within the note. Free text notes can be written by clicking on the “New Note” button, and selecting the appropriate note type and then typing into the available note space. Correcting Charting Errors 1. If you enter the wrong flowsheet data on the right patient’s chart, go back to the cell and reenter the correct information. If a note has been written on the wrong patient, an addendum should be made on the note indicating that the note was made in error. t today t–3 3 days ago m month m+6 in 6 months w week w–2 2 weeks ago y year y–1 1 year ago Remember Log out of Epic by selecting the Log Out button at the top of the screen. Log Out every time you leave the computer to secure patient information. HELP Please call the Help Desk at 6-2160 or (708) 216-2160. Rev 6/30/2013 Page 42 of 48 Updated 12/12/2014 Student Nurse Patient Assignment Sheet (for use by Instructor) Student Nurse Patient Assignment Sheet The Instructor/Student verbally notifies the Nurse responsible for the patient of: student assignment to the patient and if the student will be passing patient medications. 2. Once the nurse has been verbally notified, this sheet is to be posted by the Nursing Instructor in the area designated by the Nursing Unit to serve as an overall view of the student assignments on the nursing unit. 3. This sheet is to be removed by the instructor at the end of the clinical day. Some units may keep form, check with manager/designate Nursing School: Day/Date: Shift: Instructions: 1. Instructor Name: Student Name 1. Instructor Contact #: √ if student passing patient medication Patient Assignment If student assigned Off of the Unit, enter their off-site location 2. 3. 4. 5. 6. 7. 8. Page 43 of 48 Updated 12/12/2014 Nursing Student Course Skills Checklist (for use by Instructor) Instructions: The SON Course Coordinator completes the list of skills for a clinical course and reviews it annually. This information is shared with each instructor for the course. The list is made available if LUHS requests a copy. The clinical instructor fills in their name, day, dates and times. Each clinical day the Clinical Instructor posts the Course Skills Checklist on the assigned unit in the area designated by the unit Manager/designate. The instructor removes the list at the end of the clinical day Instructor: Course: Clinical Start Date: Clinical End Date: Clinical Day(s) Clinical Start Time: End Time: COURSE SKILLS CHECKLIST List skills nursing students have been trained/educated to perform. NOTE: skills such as medication administration and starting an IV require Comment Instructor supervision 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Page 44 of 48 Updated 12/12/2014 Department of Nursing Education Orientation Checklist – Nursing Student and Instructor Must be readable First Name: Last Name: School of Nursing Name: Title (Circle ONE) Student Instructor Student Only: Anticipated Graduation Date: Month Year Instructions: Students and Instructors, are to complete the following requirements PRIOR to starting clinical. Initial or in the column provided to indicate that the information has been completed, read and understood. A. HealthSteam e-Learning Modules Completed modules assigned in e-learning (i.e. HealthStream) prior to clinical. For modules that are graded, a minimum score of 80% is required to pass. EPIC Modules, if required, completed in HealthSteam (If not applicable note with N/A in left column) B. Read/review information provided for Clinical All pertinent information provided in the CLINICAL AT LOYOLA UNIVERSITY HEALTH SYSTEM (LUHS) Guide has been read/reviewed and understood C. Reports to be on file at SON 1. 2. Proof of immunity [Rubella, Rubeola/measles, Mumps, Varicella (chickenpox) and Hepatitis B titer as evidence] Record of Tdap (tetanus, diphtheria, pertussis) immunization 3. Background Check 4. Drug Screen 5. Current CPR Card 6. Evidence of initial TB Testing/Screening: QuantiFERON-TB Gold or T-SPOT TB test 7. 8. Annual Seasonal Flu Vaccination Color Blindness: Do you have Color Blindness? YES____ NO____ [ Note: a color blindness screening test can be found at http://colorvisiontesting.com/ishihara.htm#demonstration ] If you answered “yes”, select an answer to the following statement: I have been made aware of associated safety risks presented by color blindness and of appropriate measures to reduce risk. True_______ False______ (if false, obtain color blindness testing/screening and education before starting clinical. Submit documentation) D. School of Nursing to provide Loyola Nursing Education Department prior to start of clinical HIPAA Confidentiality Agreement – Student/Instructor turns in signed agreement prior to starting clinical E. Retain this document in the Student/Instructor Files at the School of Nursing Turn this document into your School of Nursing. The School of Nursing has information available to submit if requested by LUMC. For instructor keep until termination. For student keep until graduation __________ ________________ Student Signature Date Page 45 of 48 Updated 12/12/2014 Page 46 of 48 Updated 12/12/2014 Page 47 of 48 Updated 12/12/2014 Page 48 of 48 Updated 12/12/2014