College of Dupage – Associate Degree Nursing
Instructions for Order Placement
welcome to certifiedProfile!
When you place your initial order, you will be prompted to create your secure CertifiedProfile account. From
within your CertifiedProfile, you will be able to:
✔ View your order results
✔ Manage the requirements specific to your
program
✔ Complete tasks as directed to meet deadlines
✔ Upload and store important documents and
records
✔ Place additional orders as needed
to place your order, go to www.certifiedprofile.com
in the “Place Order” field, enter the following package code specific to your school and program:
CC14spl – Background Check, Drug Test and Medical Document Manager
during order placement you will be asked for personal identifying information needed for security or
compliance purposes. Supplying accurate and comprehensive information is important to the speed in which
your order is completed.
the email address you use when placing your order will become your username for your CertifiedProfile and
will be the primary form of communication for alerts and messages. Payment methods include: MasterCard,
Visa, debit card, electronic check, money order, and installment payment.
you can respond to any active alerts or To-Do List items now, or return
later by logging into your CertifiedProfile. You will receive alerts if
information is needed to process your order and as requirements approach their due dates. Access your
CertifiedProfile anytime to view order status and completed results. Authorized users at your school will have
access to view your requirements and compliance status from a separate CertifiedBackground portal.
Your CertifiedProfile Service Desk is available to assist you via phone, chat and email
Monday-Friday 8am-8pm & Sunday 10am- 6:30pm EST
888-914-7279 or cpservicedesk@certifiedprofile.com
Additional Order Information
✔
After you place your order, you will receive an email directly from the lab containing your electronic
chain of custody form (echain) within 24-48 hours. The subject line will read: “Form Fox” and it will
explain where you need to go to complete your drug test.
*If you have not received your echain after 48 hours, please check your Spam folder of your email
account to see if the email was filtered into that folder. You can also check the Messages within your
CertifiedProfile account, as well as the drug test requirement to locate and download the form. If you
still cannot locate the form, please call our Service Desk at 888-914-7279 for assistance.
**Once you have taken your drug test, be on the look out for your results to be posted. If your results
have not posted to your account after 7 days, please call the Service Desk at 888-914-7279 to help
locate your results. Please have your Specimen ID number that you were given at the lab with you when
you call, as this information will be needed to locate results.
Your CertifiedProfile Service Desk is available to assist you via phone, chat and email
Monday-Friday 8am-8pm & Sunday 10am- 6:30pm EST
888-914-7279 or cpservicedesk@certifiedprofile.com
Medical Document Manager Requirements
Edwards Clearance Form - Submit your completed Edwards Clearance Form, which is available for download from this
requirement. If #4 has been checked, the requirement will be marked as Rejected and you will need to see your school
administrator for directions on how to proceed. * **This requirement MUST be completed BEFORE all other
requirements***
Measles, Mumps, & Rubella (MMR) – There must be documentation of one of the following:
• 2 vaccinations
• Positive anitbody titer for all 3 components (lab report required).
Varicella – There must be documentation of one of the following:
• 2 vaccinations
• Positive antibody titer (lab report required)
• History of disease
Hepatitis B – There must be documentation of one of the following:
• 3 vaccinations
• Positive antibody titer (lab report required)
• Declination waiver (must be on school form)
TB Skin Test – One of the following is required:
• 2 step TB Skin Test (1-12 months apart)
• 2 consecutive annual tests (no more than 12 months between tests)
• If positive results, provide a clear chest X-Ray (lab report required)
Tetanus, Diphtheria & Pertussis (Tdap) – Documentation of a Tdap booster within the past 10 years.
CPR Certification – Must be the American Heart Association Healthcare provider course. Copy must be front and back
of the card and the back must be signed
Influenza – One of the following is required:
• Documentation of a flu shot administered during the current flu season (proof of vaccine must include the
following: Date administered, vaccine lot #, location administered, and address of location administered).
• Declination waiver
Physical Examination – Provide your physical exam form completed & signed by a medical professional to this
requirement. Physical must be completed on school form.
Health Insurance – Provide a copy of your current health insurance card or proof of coverage, your name MUST be on
the documentation.
Policy for Professional Conduct – Download, print, sign, scan, and upload the Policy for Professional Conduct.
Your CertifiedProfile Service Desk is available to assist you via phone, chat and email
Monday-Friday 8am-8pm & Sunday 10am- 6:30pm EST
888-914-7279 or cpservicedesk@certifiedprofile.com