College of DuPage Nursing Department Mentor/Mentee Toolkit FY 2013-2014 Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 1 TOOLS The Nursing Department Mentor/Mentee Characteristics of Mentors and Mentees Mentoring Guidelines Faculty Mentor Checklist Operating Guidelines and Structure Faculty Orientation and Information Handbook Basic Nurse Assistant Training (BNAT) Program Info Lab and Simulation Center Information Committee Meetings Schedule FAQs NurseTim Webinars Academic Alert and Occurrence Report Sample Clinical Evaluation Tool Note paper Nursing Department Mentor/Mentee Toolkit 2013-2014 3 4 5 7 8 8 9 11 12 15 17 18 19 23 Page 2 The Nursing Department Mentor/Mentee MENTORING: Mentorship has been defined as an influential factor in developing and retaining new faculty. The Nursing Department has a mentoring program for new faculty whereby each new faculty member is assigned a mentor for the first three semester of their hire. The Mentor: An experienced faculty, knowledgeable in the art and science of teaching and learning as well as in the culture of College of DuPage, will guide the mentee in development in the role of faculty. Efforts include providing guidance and resources, ideally through mutually agreed upon times and venues (i.e. email, face-to-face, phone calls, etc.) The Mentee: A new faculty to the College of DuPage Nursing Department, establishes goals with the mentor to obtain knowledge, skills and abilities in the role of faculty. The mentee engages in the relationship by preparing for meetings with the mentor, taking advantage of appropriate resources, and using feedback appropriately. Note: This procedure may be applicable to faculty who experience a significant change in assignment, also. Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 3 Characteristics of Mentors and Mentees Characteristics of a Mentor Shared Characteristics What does a Mentee look like? Experienced, knowledgeable & competent in skills Genuine Interest Initiates the mentee aspect of the relationship Roles: Teacher, connector, intervener, sponsor Positive Attitude Seeks advice from another person; willing to learn Supportive, encourages & inspires Patient Shares needs and goals openly Role models leadership behavior Good listener, observer, & Open to risk-taking communication skills Encourages independent decisionmaking Flexibility Takes appropriate advantage of opportunities Good problem solving skills Commitment Uses feedback appropriately Provides career advice, guidance, shares Mutual Trust dreams, instills vision Accepts limitations of the mentor-mentee relationship Willing to invest time and energy (emotionally-intensive, psychosocial commitment on the part of the mentor) Willing to take the time to meet with another person and hear their perspectives. Global thinker—attitude of continuous improvement Willing to take the time to follow-through with action goals Maintains high, achievable expectations Willing to “stretch” Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 4 Mentoring Guidelines Initial Meeting 1. 2. 3. 4. Get acquainted – professionally, personally Review Mentor/Mentee Checklist Review mentee’s curriculum vitae Identify key areas upon which to focus over the semester a. b. c. d. Creating a teaching portfolio Curriculum Development Clinical evaluation of students Providing feedback to clinical sites; clinical site evaluation e. Concept based curriculum f. Dealing with disruptive and other behavior issues g. Providing (constructive) feedback to students h. Clarifying expectations with students 9and consequences) i. Creating relationships with clinical faculty j. Curriculum evaluation k. Time management l. Presentation skills m. Communication skills n. Computer/technology skills 5. Set specific goals for mentee 6. Establish schedule of meetings and lines of communication 7. Review job description (see Department Orientation and Information handbook) First Semester Communication 1. Monthly communication may be via telephone, email or in person 2. Meetings in person at least monthly 3. Review progress in identified goals 4. Identify new areas of interest or concern 5. Fill in Faculty Mentor Checklist 6. Discuss opportunities for committee participation Second Semester Communication 1. Review advisee’s needs assessment instrument once more 2. Identify new areas of interest or concern; consider evaluation results Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 5 3. Fill in 6-month assessment form for mentors and advisees 4. Discuss requirements of annual updates for faculty ,i.e. health requirement, CPR, CV Third Semester Communication 1. 2. 3. 4. 5. Review one-year and three-year goals Update needs assessment Identify new areas of interest or concern Review 3-semester mentor / mentee experience Fill out online mentee / mentor evaluation Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 6 Faculty Mentor Checklist Return to Nursing Department Office when completed; due within one week of the first academic term of employment. Faculty Member:_____________________ Faculty Mentor: ___________________________ # 1 Activity Initial Contact with Faculty Member Completed/Date Date: 2 Course Orientation (Including Materials to Maintain Course Consistency) Date: 3 Syllabus/Case/Calendar/Textbook/Information provided Date: 4 Overview/Utilization of Clinical Evaluation Tool Date: 5 Information Provided Regarding Blackboard Training in TLC Date: 6 Overview of Blackboard Date: 7 Overview of My Access ( Mid-term Verification, Final Grading) Nursing Faculty Communication Tools: Tools Outlook Nursing Department Portal Faculty Resources at COD Staff Services Copy Center TLC – Online New Employee Orientation Library Resources Administrative Assistant Support Tour of Campus Library TLC Division Offices (Mailboxes) Nursing Labs/Sim Hospital Part-Time Faculty Office/Hours Human Resources Public Safety Date: 8 9 10 Date: Date: Date: Signature upon completion: Faculty Member: Faculty Mentor: Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 7 Operating Guidelines and Structure GO TO: http://www.cod.edu/programs/nursing/pdf/guidelines_and_organization.pdf Faculty Orientation and Information Handbook Use this handbook to guide the orientation and mentoring of new faculty. Numerous resources exist, including such things as communication sources and clinical instruction checklist. GO TO: http://www.cod.edu/programs/nursing/pdf/faculty_orientation.docx Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 8 Basic Nurse Asst. Training (BNAT) Program Info. *Forms will be distributed in the organized folder from the department before the class begins, electronically or will be retrieved from the students' BNAT Handbooks. Content calendar: Follow template on Nursing Portal for preparing a content calendar. Submit to the department office for placement on web site. Reminders: CPR and Fingerprinting dates will be provided to you via email by the Division Office for inclusion on the Content Calendar. Skill Exams I & II are to be scheduled on a "lab" day. Grade/Attendance: Prepare a hardcopy and electronic attendance and grade sheet per college policy. The electronic version of the grades and attendance record must be submitted to the department at the end of the course. Criminal Background Check Form: Form completed on first day of class and turned in to department office. The Fingerprinting CBC will be a scheduled day/time for each class. Students must bring the fee for Accurate Biometrics. Competency Exam Registration Form: Form can be completed early in course. Codes for the program and test site may be found on the Nursing Portal. Turn in to the department office by a designated day at the end of class. Certificate Petition: Student must complete this online. Directions can be given to the students at the beginning of the course or at the end. Blood Borne Pathogens & HIPAA "in-service": Show the films during the first week of class and have students sign sheet. Turn in the form to the department office. BNAT Handbook: Includes the program syllabus, IDPH skills guidelines, and Alzheimer's Disease unit objectives, outline and material. Each student must have their own handbook. These can be purchased in the bookstore, or printed from the nursing dept. web site or Blackboard. Review the handbook on the first day. Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 9 Classroom Evaluation: These forms are provided in the course folder They are to be turned in at the end of course to the department office (Folder). Clinical EvaluationThese forms are provided in the course folder. They are to be turned in at the end of course to the department office (Folder). SBAR form: A copy of this form is in the BNAT Handbook and can be retrieved electronically from the Nursing Portal. Refer to the Nursing Department Orientation and Information Handbook for proper use. Course Requirements, Program Policies and Discipline Procedure Acknowledgement: This form is found in the BNAT handbook. It must be signed by the student and returned the first day of class. Turn in the form to the department office. Midterm Verification and Final Grade: The "lead" instructor for each class will complete the midterm verification and final grade. Refer to the Nursing Department Orientation and Information Handbook. Skill Exam 1 and 2: This exam will be scheduled on a lab day by the instructor. The date must be on the content calendar. An evaluator will be assigned to perform skills competency testing on occupied bed making, side-lying position, and PROM. The instructor may ask them to assist with other testing if time is available. Clinical information: The clinical instructor should share clinical site specific information with the students. Maps, rules, policies re: parking, meals, storage of belongings, supplies to bring to site should be included with this information. Official IDPH Roster: Complete the roster for students that qualify to take the state exam and submit at the end of the course. Have the form prepared for the skill exam evaluator to sign on Skill Exam day. This form can be found at www.nurseaidetesting.com. MyAccess Final Grade Screen shot: After posting final grades in MyAccess, print the actual MyAccess page or screen shot and submit with the Official IDPH Roster. Westmont: The move of some BNAT sections to the Westmont Center is an emerging matter that has the potential to generate changes in policy. See portal: WESTMONT UPDATES. Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 10 Lab and Simulation Center Information Watch the Nursing Department Lab and Simulation web site for information. GO TO: http://www.cod.edu/programs/nursing/lab.aspx Clinical faculty can refer students to the Nursing Lab and Simulation Center for remediation and practice if deemed necessary. This should be communicated using the Record of Communication to the Nursing Lab assistants: Donna Perchatsch: perchat@cod.edu Priscilla Laubscher: laubscherp@cod.edu Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 11 Committee Meetings Schedule Average 6-7 meetings per year, per committee Committee Full Council Month Date August 28 Program/Course Teams 4 Department Curriculum 4 Learning Resources 11 Program Participation September 11 Faculty Development 18 Assessment and Outcomes 18 Full Council 25 Program/Course Teams 2 Department Curriculum 2 Learning Resources 9 Program Participation October 9 Faculty Development 16 Assessment and Outcomes 16 Full Council 23 Program/Course Teams 6 November Department Curriculum Nursing Department Mentor/Mentee Toolkit 2013-2014 6 Time 9:0011:30 Room TBD 8:3010:00 10:0012:00 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0011:30 Arrange on own 8:3010:00 10:0012:00 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0011:30 Arrange on own 8:3010:00 10:0012:00 Arrange on own HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 TBD HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 TBD HSC 1219 Page 12 Learning Resources 13 Program Participation 13 Faculty Development 20 Assessment and Outcomes 20 Program/Course Teams 4 Department Curriculum 4 Learning Resources December 11 Program Participation 11 Faculty Development 18 Assessment and Outcomes 18 Faculty Development Assessment and Outcomes 22 January 22 Full Council 29 Program/Course Teams 5 Department Curriculum 5 Learning Resources 12 Program Participation February 12 Faculty Development 19 Assessment and Outcomes 19 Full Council 26 Program/Course Teams March Department Curriculum Nursing Department Mentor/Mentee Toolkit 2013-2014 5 5 9:0010:30 10:3012:00 9:0010:30 10:3012:00 8:3010:00 10:0012:00 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0011:30 HSC 1219 HSC 1219 HSC 1219 HSC 1219 Arrange on own HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 TBD 8:3010:00 10:0012:00 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0011:30 Arrange on own 8:3010:00 10:0012:00 Arrange on own HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 TBD HSC 1219 Page 13 Learning Resources 12 Program Participation 12 Faculty Development 19 Assessment and Outcomes 19 Full Council 26 Program/Course Teams 9 Department Curriculum 9 Learning Resources 16 Program Participation April 16 Faculty Development 23 Assessment and Outcomes 23 Full Council 30 Program/Course Teams 7 May Department Curriculum 7 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0011:30 HSC 1219 HSC 1219 HSC 1219 HSC 1219 TBD 8:3010:00 10:0012:00 9:0010:30 10:3012:00 9:0010:30 10:3012:00 9:0011:30 Arrange on own 8:3010:00 10:0012:00 Arrange on own HSC 1219 HSC 1219 HSC 1219 HSC 1219 HSC 1219 TBD HSC 1219 NOTE: The Curriculum Committee meetings will return to be the meeting to take care of curricular issues. Meetings to work on the continued development of the revised curriculum will be on Wednesday afternoon. NOTE: If more than 90 minutes are need for the Committee meetings, note that HSC 1219 has been reserved from 8:00-1:00. If more time is needed, the meetings scheduled for 9:00 will need to start earlier, and the ones scheduled for 10:30 will need to meet later than 12:00. Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 14 FAQs Can I use my personal email? No, the PT Faculty Handbook states your cod.edu email is the designated means of department/student communication. You should check this email at least 3 times per week Where do I get my lab supplies? The nursing department has a policy and procedure for the procurement of lab supplies and the set up for simulation scenarios. Basically, you will need to notify the lab assistants one week in advance of the scheduled lab by creating a meeting with the lab assistants in your Outlook Calendar. Please consult the Policy & Procedure for the steps involved. What are the lab assistant roles? The lab assistant roles are to assist FT and PT faculty with the setup of supplies needed to teach a class. See above instructions for our policy for requesting supplies. The lab assistants also work with students in the open lab to reinforce skills learned in lab class and skills used in clinical. If you have a student in need of skill remediation, please contact Donna and Priscilla, nursing lab assistants, at 630-942-8398 or email Donna at perchat@cod.edu and Priscilla at laubscherp@cod.edu and request remediation time. How is advising done with students? Upon admission or readmission to the nursing program, students are assigned a fulltime faculty advisor. The students have the same advisor for the duration of the nursing program. The advisor is notified when students are doing poorly at midterm or are in grade jeopardy. The advisors make contact with the students by the third week of the semester and it is up to students to follow up with appointments. If you are having issues with a specific student in a course, the course leader should be contacted for specific instructions about what the course expectations are. If the student has issues outside of the course i.e. Issues with long term illness or a change in health status, the full time faculty advisor can be contacted for assistance. The list of full time faculty advisors can be found on the nursing department portal. How do I document occurrences with students? This is done using a tool on the nursing departmental portal labeled the Student Occurrence Form. The Tool should then be sent to 1. The clinical instructor, 2. the students faculty advisor, 3. a copy is given to the student, and 4. a copy is sent to Peggy Lindstrom, program specialist, lindstr@cod.edu The email to Peggy Lindstrom should include the following: 1. The subject line: Student Occurrence form attached 2. The filename to follow this structure: ADN_Student’s last name, Student’s first name mm/dd/yyyy Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 15 How do I get my keys? Your keys will be ordered for you by the Division office staff. You will pick your keys up from Public Safety in the Homeland Security Center building. What/where is the TLC and how do I find a list of classes? The Teaching and Learning Center provides classes, workshops, and resources for College of DuPage employees. You can find a list of classes at http://www.cod.edu/tlc/ and click on the Classes/Workshops link. The TLC is located in SRC 1105/1107. How do I get help with Blackboard? The most readily available assistance with Blackboard is through the Teaching and Learning Center. Their contact information and programming can be found at http://www.cod.edu/tlc/ How do I access NurseTim webinars? See page 22. Who do I submit grades to? If you are the faculty of record you will submit midterm verification and final grades on MyAccess. If you are not the faculty of record, you can submit grades to your lead faculty member. How do I get a lab coat? Contact Donna Perchatsch, Lab Assistant, at 630-942-8398 or email her at perchat@cod.edu. You will have 2 options from our vendor, Scrubs, etc., located in Lombard -a short, tailored lab jacket or a longer, physicianstyle jacket in sizes XS, S, M, L, XL, XXL, and XXXL. If you want to try the jackets on for size, you will need to visit the store in person. http://scrubsetcinc.com/ Once you know your style and size, Donna will then place the order for you. She will contact you when your lab jacket is available. How do I get copies made? Copies can be made in the part time faculty office in quantities of up to 40 copies. Access code to the printer is 1230. Copies in excess of 40 will need to be done by the copy center. You will submit a work order online. Go to http://www.cod.edu/dept/staffservices/Copy.htm and click on the Print Shop link. First you will need to set up your profile. You can scroll down until you see that link. Then go to digital print and click on POC Work Order. Your user ID and password and the same as your email user ID and password. Browse your computer for the file you want and then click upload and then complete the rest of the form. The account number for the copies is 01_10_00226_5909015 How do I get help with Elsevier resources? Visit: evolve.elsevier.com For technical support, go to: evolvesupport.elsevier.com Contact our Evolve/Elsevier rep, Erin Ohman: 630-666-7900 Where do I have office access and technical assistance for copying, etc.? There is a part-time faculty office in HSC 1235. The phone number is 630942-3371. This office is staffed Mondays through Thursdays 9:30-1:30 and 3:00-7:00; Fridays 9:30-1:30 and Saturdays 8:00-noon during the academic Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 16 year; and Monday through Thursday 9:00-7:00 in the summer. Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 17 Nursing Department Academic Alert Policy and Sample Record of Communication: Student Occurrence To review the Nursing Department Academic Alert Policy, go to http://www.cod.edu/programs/nursing/pdf/nursing-department-academic-alert-policy.pdf The Student Occurrence Form is used to record students who are demonstrating “at risk” behaviors. These can include, but are not limited to Code of Conduct, Clinical/Classroom/Lab policy issues, Clinical Evaluation, and Administrative Issues. The Student Occurrence Form and its instructions for completion can be found on the Nursing Department Web page: http://cod.edu/programs/nursing/pdf/occurrence_report.pdf Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 18 Sample Clinical Evaluation Tool An example of a completed clinical evaluation tool starts on the next page. Templates for the clinical evaluation tools and skills checklists can be found on each programs„ web page. GO TO: http://www.cod.edu/programs/nursing/index.aspx and choose a program. Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 19 Note: This example is for the CURRENT A.D.N. program clinical evaluation tool. The revised curriculum’s evaluation tools are still in development (7/23/2013). Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 20 Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 21 Faculty Resources Teaching Learning Center: http://www.cod.edu/tlc/index.aspx Faculty Web Page: http://www.cod.edu/gateways/faculty_staff.aspx Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 22 Note Paper DATE COMMENTS AND QUESTIONS Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 23 Note Paper DATE COMMENTS AND QUESTIONS Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 24 Nursing Department Mentor/Mentee Toolkit 2013-2014 Page 25