BUILDING A CULTURE OF EVIDENCE A Nuts and Bolts Approach Deborah E. H. Kell, LLC Higher Education Consulting consult@dkell.us www.dkell.us YOU’VE BEEN DOING THIS FOR A WHILE. Key faculty members are experienced in conducting meaningful assessment. People don’t run in the opposite direction when they see you walking down the corridor. ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 2 HOWEVER… • It’s still just too much work to keep things flowing. • Key decision-makers still proceed without considering assessment findings. • Assessment is still not mainstream. • Without your nagging, assessment wouldn’t happen. ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 3 . MYTH: A “culture of assessment” is a natural outgrowth of assessment in key areas. REALITY: It’s not so easy. ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 4 WHAT DO WE REALLY WANT? WHAT’S OUR VISION? ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 5 WHAT NEEDS TO HAPPEN? WHAT NEEDS TO BE IN PLACE? ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 6 LEADERSHIP • Advocates at all levels of the institution • Board of Trustees • President and Cabinet • Vice Presidents • Deans • Faculty • Staff • Authority as well as responsibility ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 7 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 8 INFRASTRUCTURE ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. • Governance • Accountability • Institutional Assessment Plan and its oversight • Templates / Assessment Management System • Job Descriptions • Training / Orientation Processes (new faculty) • Tenure / Promotion Processes • Self-Evaluation Processes • PD & Academic Calendar 9 10 “CHOREOGRAPHED” CONVERSATIONS ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 11 Department Meeting Agendas Professional Development Within and Across Silos Remember your PURPOSE: What’s wanted and needed at that particular time? Showcasing Dialogue Days Convocations Across Academic Programs Across Disciplines Full College Events ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 12 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 13 WHAT MAKES AN ASSESSMENT EVENT EFFECTIVE? • Purpose-Driven – What’s needed at this point in time? • Within clusters (programs, departments, disciplines) • Across silos (General Education, Institutional Learning Outcomes, Core Competencies) • Dialogues – Analysis / Problem-solving • Showcasing – Both ‘Best Practices’ and ‘Frustrations’ • Strategic Buy-In – Voices you can count on • The Human Touch • Logistics, logistics, logistics • Follow-up • Reporting (out and back) ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 14 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 15 A Human Endeavor: Have some fun! Corner photos courtesy of HACC, Central Pennsylvania’s Community College 16 WHAT’S WANTED AND NEEDED? ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. Photo courtesy of HACC, Central Pennsylvania’s Community College 17 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. Photos courtesy of HACC, Central Pennsylvania’s Community College 18 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 19 IT’S ALL ABOUT THE CONVERSATION! ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 20 Visibility Publicity via Website / Newsletters / Broadcast communications Involve BOT / President’s Cabinet / AA Councils / Governance Bodies / Students ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 21 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 22 Screenshots from HACC and MCCC websites and newsletters 23 “CALENDARING” Calendar model courtesy of Luzerne County Community College 24 PROCESS MAPPING 25 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 26 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 27 REFLECTIONS ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 28 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 29 ALL RIGHTS RESERVED. DEBORAH E. H. KELL, LLC. 30