2013-14 Faculty_Staff IE Survey 1. Current status: Response Response Percent Count Faculty 42.2% 19 Administration 11.1% 5 Staff 51.1% 23 answered question 45 skipped question 1 Response Response Percent Count 2. The mission & goals statements of PDCCC are clearly defined. Strongly Agree 45.7% 21 Agree 45.7% 21 Neutral 4.3% 2 Disagree 4.3% 2 Strongly Disagree 0.0% 0 answered question 46 skipped question 0 1 of 33 3. The actions of all components of the college are consistent with those required by its mission statement Response Response Percent Count Strongly Agree 28.3% 13 Agree 43.5% 20 Neutral 15.2% 7 Disagree 13.0% 6 Strongly Disagree 0.0% 0 answered question 46 skipped question 0 2 of 33 4. The following institutional practices are adequate and appropriate to the college's mission: Strongly Agree Agree Neutral Disagree Strongly Rating Disagree Count Planning and Evaluation Practices 23.8% (10) 40.5% (17) 14.3% (6) 19.0% (8) 2.4% (1) 42 Research and Assessment 34.1% (14) 39.0% (16) 17.1% (7) 9.8% (4) 0.0% (0) 41 Educational Programs 20.9% (9) 60.5% (26) 16.3% (7) 2.3% (1) 0.0% (0) 43 Developmental Studies 24.4% (10) 46.3% (19) 12.2% (5) 17.1% (7) 0.0% (0) 41 Distance Learning Courses 31.0% (13) 45.2% (19) 16.7% (7) 7.1% (3) 0.0% (0) 42 20.0% (8) 55.0% (22) 20.0% (8) 5.0% (2) 0.0% (0) 40 23.8% (10) 57.1% (24) 16.7% (7) 2.4% (1) 0.0% (0) 42 26.2% (11) 42.9% (18) 28.6% (12) 2.4% (1) 0.0% (0) 42 40.9% (18) 45.5% (20) 4.5% (2) 6.8% (3) 2.3% (1) 44 34.9% (15) 48.8% (21) 7.0% (3) 9.3% (4) 0.0% (0) 43 50.0% (21) 38.1% (16) 7.1% (3) 4.8% (2) 0.0% (0) 42 45.2% (19) 38.1% (16) 11.9% (5) 4.8% (2) 0.0% (0) 42 Classrooms 21.4% (9) 64.3% (27) 7.1% (3) 7.1% (3) 0.0% (0) 42 Library 22.5% (9) 42.5% (17) 25.0% (10) 7.5% (3) 2.5% (1) 40 32.5% (13) 37.5% (15) 27.5% (11) 2.5% (1) 0.0% (0) 40 32.5% (13) 45.0% (18) 15.0% (6) 7.5% (3) 0.0% (0) 40 Faculty Advising 14.6% (6) 51.2% (21) 17.1% (7) 12.2% (5) 4.9% (2) 41 Counseling Services 33.3% (14) 45.2% (19) 14.3% (6) 7.1% (3) 0.0% (0) 42 Distance Learning Online Student Development Services READI Computer Literacy Assessment for Online Courses Quality Matters Standards for Online Courses Computer Labs Computer Lab Assistance Coverage Blackboard Learning Management System (LMS) My VCCS Help Button for Blackboard/Email Library Help Button on Blackboard to Access Resources Learning Assistance & Testing Center (LATC) 3 of 33 Career Planning and Job Placement 46.5% (20) 41.9% (18) 11.6% (5) 0.0% (0) 0.0% (0) 43 Tutoring Services 27.5% (11) 42.5% (17) 22.5% (9) 7.5% (3) 0.0% (0) 40 Student Activities 21.4% (9) 45.2% (19) 23.8% (10) 7.1% (3) 2.4% (1) 42 Financial Aid 22.5% (9) 50.0% (20) 17.5% (7) 10.0% (4) 0.0% (0) 40 Physical Resources 13.5% (5) 51.4% (19) 21.6% (8) 10.8% (4) 2.7% (1) 37 Bookstore 53.5% (23) 41.9% (18) 4.7% (2) 0.0% (0) 0.0% (0) 43 Recruitment Activities 10.0% (4) 37.5% (15) 22.5% (9) 15.0% (6) 15.0% (6) 40 7.5% (3) 42.5% (17) 20.0% (8) 27.5% (11) 2.5% (1) 40 Administrative Processes 19.5% (8) 36.6% (15) 19.5% (8) 22.0% (9) 2.4% (1) 41 Admission Procedures 20.0% (8) 47.5% (19) 20.0% (8) 12.5% (5) 0.0% (0) 40 Workforce Development Services 34.1% (14) 56.1% (23) 4.9% (2) 2.4% (1) 2.4% (1) 41 PDCCC Educational Foundation 33.3% (13) 33.3% (13) 25.6% (10) 2.6% (1) 5.1% (2) 39 Telephone Switchboard Services 19.0% (8) 42.9% (18) 26.2% (11) 7.1% (3) 4.8% (2) 42 Vending Machine Services 14.6% (6) 39.0% (16) 46.3% (19) 0.0% (0) 0.0% (0) 41 Administrative Computing Services 41.5% (17) 41.5% (17) 17.1% (7) 0.0% (0) 0.0% (0) 41 School Dude Help Desk 50.0% (22) 38.6% (17) 9.1% (4) 2.3% (1) 0.0% (0) 44 Computer Security 52.4% (22) 40.5% (17) 7.1% (3) 0.0% (0) 0.0% (0) 42 Human Resources Services 29.3% (12) 41.5% (17) 19.5% (8) 9.8% (4) 0.0% (0) 41 Payroll Office Services 35.0% (14) 55.0% (22) 10.0% (4) 0.0% (0) 0.0% (0) 40 Business Office (Tuition Payment) 23.1% (9) 38.5% (15) 33.3% (13) 5.1% (2) 0.0% (0) 39 Business Office (Purchasing) 12.5% (5) 30.0% (12) 27.5% (11) 22.5% (9) 7.5% (3) 40 15.0% (6) 25.0% (10) 32.5% (13) 15.0% (6) 12.5% (5) 40 Inside Maintenance of Building 22.7% (10) 52.3% (23) 11.4% (5) 9.1% (4) 4.5% (2) 44 Outside Maintenance of Grounds 26.2% (11) 57.1% (24) 14.3% (6) 0.0% (0) 2.4% (1) 42 Campus Security 27.9% (12) 48.8% (21) 16.3% (7) 7.0% (3) 0.0% (0) 43 Retention Efforts Business Office (e-VA Procurement System) 4 of 33 PDCCC Alert for Emergency 46.5% (20) 51.2% (22) 0.0% (0) 2.3% (1) 0.0% (0) 43 PDCCC Video Surveillance System 31.0% (13) 47.6% (20) 19.0% (8) 2.4% (1) 0.0% (0) 42 Outside Lighting 22.2% (10) 48.9% (22) 17.8% (8) 8.9% (4) 2.2% (1) 45 Parking Lot 24.4% (11) 57.8% (26) 11.1% (5) 4.4% (2) 2.2% (1) 45 Clerical Support 25.6% (11) 39.5% (17) 18.6% (8) 14.0% (6) 2.3% (1) 43 Customer Service 23.8% (10) 35.7% (15) 16.7% (7) 16.7% (7) 7.1% (3) 42 Messages answered question 46 skipped question 0 5. The service-area community is aware of the programs offered at PDCCC. Response Response Percent Count Strongly Agree 8.7% 4 Agree 47.8% 22 Neutral 17.4% 8 Disagree 26.1% 12 Strongly Disagree 0.0% 0 answered question 46 skipped question 0 5 of 33 6. Planning and assessment are systematic and appropriate for PDCCC. Response Response Percent Count Strongly Agree 14.3% 6 Agree 42.9% 18 Neutral 16.7% 7 Disagree 26.2% 11 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 7. Assessment results are used for the improvement of programs and services. Response Response Percent Count Strongly Agree 21.4% 9 Agree 28.6% 12 Neutral 33.3% 14 Disagree 14.3% 6 Strongly Disagree 2.4% 1 answered question 42 skipped question 4 6 of 33 8. Relevant information from institutional research, such as that required for decisionmaking, is readily available. Response Response Percent Count Strongly Agree 25.6% 11 Agree 30.2% 13 Neutral 30.2% 13 Disagree 14.0% 6 Strongly Disagree 0.0% 0 answered question 43 skipped question 3 9. Any requests I made to Assessment & Institutional Research were completed in a timely manner. Response Response Percent Count Strongly Agree 35.7% 15 Agree 33.3% 14 Neutral 28.6% 12 Disagree 2.4% 1 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 7 of 33 10. Any request materials that I received were prepared in a useful and practical manner. Response Response Percent Count Strongly Agree 38.1% 16 Agree 35.7% 15 Neutral 21.4% 9 Disagree 4.8% 2 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 11. I am satisfied with my access to the office of Assessment & Institutional Research. Response Response Percent Count Strongly Agree 34.1% 14 Agree 46.3% 19 Neutral 19.5% 8 Disagree 0.0% 0 Strongly Disagree 0.0% 0 answered question 41 skipped question 5 8 of 33 12. Overall Assessment & Institutional Research operations at PDCCC are a significant part in making college improvements. Response Response Percent Count Strongly Agree 32.5% 13 Agree 35.0% 14 Neutral 15.0% 6 Disagree 15.0% 6 Strongly Disagree 2.5% 1 answered question 40 skipped question 6 13. The current catalog, brochures and fliers accurately and truthfully portray PDCCC. Response Response Percent Count Strongly Agree 21.7% 10 Agree 43.5% 20 Neutral 15.2% 7 Disagree 13.0% 6 Strongly Disagree 6.5% 3 answered question 46 skipped question 0 9 of 33 14. The recruiting activities used by PDCCC accurately and truthfully portray the institution and reach all members of the community. Response Response Percent Count Strongly Agree 9.8% 4 Agree 41.5% 17 Neutral 19.5% 8 Disagree 24.4% 10 Strongly Disagree 4.9% 2 answered question 41 skipped question 5 Response Response Percent Count 15. Student recruitment is a faculty responsibility. Strongly Agree 20.9% 9 Agree 27.9% 12 Neutral 20.9% 9 Disagree 18.6% 8 Strongly Disagree 11.6% 5 answered question 43 skipped question 3 10 of 33 16. Placement testing is an important element of the PDCCC developmental program. Response Response Percent Count Strongly Agree 40.5% 17 Agree 47.6% 20 Neutral 9.5% 4 Disagree 2.4% 1 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 17. The admission and retention policies are not compromised to maintain a desired enrollment. Response Response Percent Count Strongly Agree 18.6% 8 Agree 34.9% 15 Neutral 25.6% 11 Disagree 9.3% 4 Strongly Disagree 11.6% 5 answered question 43 skipped question 3 11 of 33 18. Faculty have a responsibility to try to contact students with poor attendance. Response Response Percent Count Strongly Agree 36.4% 16 Agree 38.6% 17 Neutral 6.8% 3 Disagree 11.4% 5 Strongly Disagree 6.8% 3 answered question 44 skipped question 2 Response Response Percent Count 19. Cooperative class assignments are beneficial to students Strongly Agree 31.7% 13 Agree 48.8% 20 Neutral 14.6% 6 Disagree 4.9% 2 Strongly Disagree 0.0% 0 answered question 41 skipped question 5 12 of 33 20. Service Learning expectations should be planned for some courses in each degree program. Response Response Percent Count Strongly Agree 26.2% 11 Agree 52.4% 22 Neutral 16.7% 7 Disagree 2.4% 1 Strongly Disagree 2.4% 1 answered question 42 skipped question 4 21. PDCCC has a clearly defined process by which curricula are established, reviewed, and evaluated. Response Response Percent Count Strongly Agree 16.7% 7 Agree 40.5% 17 Neutral 28.6% 12 Disagree 14.3% 6 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 13 of 33 22. The faculty and administration implement and monitor general curriculum policy approved by the board. Response Response Percent Count Strongly Agree 10.0% 4 Agree 47.5% 19 Neutral 37.5% 15 Disagree 5.0% 2 Strongly Disagree 0.0% 0 answered question 40 skipped question 6 23. PDCCC provides a good preparation for subsequent transfer to a 4-year institution. Response Response Percent Count Strongly Agree 25.0% 10 Agree 37.5% 15 Neutral 22.5% 9 Disagree 15.0% 6 Strongly Disagree 0.0% 0 answered question 40 skipped question 6 14 of 33 24. The methods of instruction are appropriate to the goals of each course and the capabilities of the students. Response Response Percent Count Strongly Agree 22.0% 9 Agree 53.7% 22 Neutral 19.5% 8 Disagree 2.4% 1 Strongly Disagree 2.4% 1 answered question 41 skipped question 5 Response Response Percent Count 25. The PDCCC Web page meets students’ needs. Strongly Agree 31.0% 13 Agree 45.2% 19 Neutral 14.3% 6 Disagree 4.8% 2 Strongly Disagree 4.8% 2 answered question 42 skipped question 4 15 of 33 26. The Distance Learning program at PDCCC provides an effective method of instruction for students. Response Response Percent Count Strongly Agree 28.6% 12 Agree 50.0% 21 Neutral 11.9% 5 Disagree 9.5% 4 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 27. Students are provided convenient, effective access to electronic bibliographic databases, whether on-site or remote to support their academic programs. Response Response Percent Count Strongly Agree 28.2% 11 Agree 59.0% 23 Neutral 12.8% 5 Disagree 0.0% 0 Strongly Disagree 0.0% 0 answered question 39 skipped question 7 16 of 33 28. PDCCC provides a learning environment in which scholarly and creative achievement is encouraged. Response Response Percent Count Strongly Agree 25.0% 10 Agree 47.5% 19 Neutral 15.0% 6 Disagree 0.0% 0 Strongly Disagree 12.5% 5 answered question 40 skipped question 6 29. The College Survival/Success courses at PDCCC adequately orient students to the college. Response Response Percent Count Strongly Agree 26.2% 11 Agree 50.0% 21 Neutral 14.3% 6 Disagree 9.5% 4 Strongly Disagree 0.0% 0 answered question 42 skipped question 4 17 of 33 30. Faculty responsibilities are clearly defined. Response Response Percent Count Strongly Agree 25.6% 11 Agree 37.2% 16 Neutral 20.9% 9 Disagree 9.3% 4 Strongly Disagree 7.0% 3 answered question 43 skipped question 3 Response Response Percent Count 31. Faculty salaries are based on clearly stated criteria. Strongly Agree 20.0% 8 Agree 30.0% 12 Neutral 32.5% 13 Disagree 12.5% 5 Strongly Disagree 5.0% 2 answered question 40 skipped question 6 18 of 33 32. The Policies and Procedures Manual clearly sets forth the policies and procedures for: Strongly Agree Agree Neutral Disagree Strongly Rating Disagree Count Promotion 27.0% (10) 43.2% (16) 24.3% (9) 0.0% (0) 5.4% (2) 37 Awarding multi-year appointments 27.8% (10) 44.4% (16) 22.2% (8) 5.6% (2) 0.0% (0) 36 28.6% (10) 42.9% (15) 25.7% (9) 2.9% (1) 0.0% (0) 35 28.6% (10) 40.0% (14) 28.6% (10) 2.9% (1) 0.0% (0) 35 Non-renewal of probationary appointments Terminating appointments answered question 37 skipped question 9 33. The college provides letters of appointment, which clearly describe the terms and conditions of employment. Response Response Percent Count Strongly Agree 25.6% 11 Agree 34.9% 15 Neutral 34.9% 15 Disagree 2.3% 1 Strongly Disagree 2.3% 1 answered question 43 skipped question 3 19 of 33 34. The college has a plan for the equitable and reasonable assignment of faculty responsibilities that include: Strongly Agree Agree Neutral Disagree Strongly Rating Disagree Count Classroom instruction 24.3% (9) 48.6% (18) 18.9% (7) 2.7% (1) 5.4% (2) 37 Academic advising 21.6% (8) 45.9% (17) 21.6% (8) 5.4% (2) 5.4% (2) 37 Committee membership 21.6% (8) 43.2% (16) 18.9% (7) 10.8% (4) 5.4% (2) 37 Guidance of student organizations 16.2% (6) 43.2% (16) 18.9% (7) 10.8% (4) 10.8% (4) 37 Assessment 24.3% (9) 37.8% (14) 24.3% (9) 8.1% (3) 5.4% (2) 37 Recruiting 13.9% (5) 30.6% (11) 27.8% (10) 16.7% (6) 11.1% (4) 36 answered question 37 skipped question 9 35. The faculty evaluation plan includes an adequate statement of criteria against which the performance of the individual faculty member will be measured. Response Response Percent Count Strongly Agree 21.1% 8 Agree 44.7% 17 Neutral 26.3% 10 Disagree 7.9% 3 Strongly Disagree 0.0% 0 answered question 38 skipped question 8 20 of 33 36. Faculty hold the primary responsibility for the improvement of the educational program. Response Response Percent Count Strongly Agree 34.2% 13 Agree 52.6% 20 Neutral 7.9% 3 Disagree 2.6% 1 Strongly Disagree 2.6% 1 answered question 38 skipped question 8 Response Response Percent Count 37. Faculty are kept informed of institutional policies. Strongly Agree 26.3% 10 Agree 39.5% 15 Neutral 21.1% 8 Disagree 10.5% 4 Strongly Disagree 2.6% 1 answered question 38 skipped question 8 21 of 33 38. Adjunct faculty who teach the same courses as full-time faculty consult with the fulltime faculty about their courses, including content and evaluation. Response Response Percent Count Strongly Agree 12.8% 5 Agree 28.2% 11 Neutral 38.5% 15 Disagree 12.8% 5 Strongly Disagree 7.7% 3 answered question 39 skipped question 7 39. The college provides adequate opportunity to continue professional development. Response Response Percent Count Strongly Agree 29.3% 12 Agree 46.3% 19 Neutral 14.6% 6 Disagree 9.8% 4 Strongly Disagree 0.0% 0 answered question 41 skipped question 5 22 of 33 40. The general tone and policies of the college clearly encourage faculty members to take initiative in their own professional development. Response Response Percent Count Strongly Agree 20.0% 8 Agree 47.5% 19 Neutral 20.0% 8 Disagree 7.5% 3 Strongly Disagree 5.0% 2 answered question 40 skipped question 6 41. The college provides an adequate number of faculty to support its educational programs. Response Response Percent Count Strongly Agree 7.7% 3 Agree 25.6% 10 Neutral 25.6% 10 Disagree 25.6% 10 Strongly Disagree 15.4% 6 answered question 39 skipped question 7 23 of 33 42. Faculty have input into policy decisions. Response Response Percent Count Strongly Agree 18.4% 7 Agree 28.9% 11 Neutral 26.3% 10 Disagree 18.4% 7 Strongly Disagree 7.9% 3 answered question 38 skipped question 8 43. College learning resources are adequate and available for all faculty and enrolled students. Response Response Percent Count Strongly Agree 17.9% 7 Agree 61.5% 24 Neutral 12.8% 5 Disagree 5.1% 2 Strongly Disagree 2.6% 1 answered question 39 skipped question 7 24 of 33 44. Library staff work cooperatively with faculty in assisting students to use resource materials effectively. Response Response Percent Count Strongly Agree 38.5% 15 Agree 48.7% 19 Neutral 7.7% 3 Disagree 2.6% 1 Strongly Disagree 2.6% 1 answered question 39 skipped question 7 Response Response Percent Count 45. Most courses have at least one library assignment. Strongly Agree 15.4% 6 Agree 41.0% 16 Neutral 25.6% 10 Disagree 12.8% 5 Strongly Disagree 5.1% 2 answered question 39 skipped question 7 25 of 33 46. The library is accessible to evening students. Response Response Percent Count Strongly Agree 22.0% 9 Agree 48.8% 20 Neutral 12.2% 5 Disagree 17.1% 7 Strongly Disagree 0.0% 0 answered question 41 skipped question 5 47. Library collections for essential references and specialized program resources are available at each campus/site/location. Response Response Percent Count Strongly Agree 23.1% 9 Agree 38.5% 15 Neutral 33.3% 13 Disagree 5.1% 2 Strongly Disagree 0.0% 0 answered question 39 skipped question 7 26 of 33 48. PDCCC effectively embeds general education competencies into its curriculum which results in students being competent in: Strongly Agree Agree Neutral Disagree Strongly Rating Disagree Count Ability to write clearly 28.9% (11) 44.7% (17) 10.5% (4) 13.2% (5) 2.6% (1) 38 Ability to comunication orally 28.9% (11) 44.7% (17) 13.2% (5) 10.5% (4) 2.6% (1) 38 26.3% (10) 36.8% (14) 21.1% (8) 13.2% (5) 2.6% (1) 38 26.3% (10) 42.1% (16) 5.3% (2) 23.7% (9) 2.6% (1) 38 26.3% (10) 36.8% (14) 10.5% (4) 23.7% (9) 2.6% (1) 38 26.3% (10) 44.7% (17) 13.2% (5) 13.2% (5) 2.6% (1) 38 26.3% (10) 34.2% (13) 18.4% (7) 15.8% (6) 5.3% (2) 38 26.3% (10) 42.1% (16) 18.4% (7) 13.2% (5) 0.0% (0) 38 Ability to apply mathematical & quantitative reasoning skills Ability to apply critical thinking and problem-solving skills Ability to apply scientific reasoning skills Ability to apply information literacy & library skills Understanding of culture and society Ability to apply the knowledge of wellness necessary for a healthy lifestyle 27 of 33 answered question 38 skipped question 8 49. The college effectively uses information technology in the curricula, which results in the students acquiring basic competencies in the use of computers. Response Response Percent Count Strongly Agree 28.2% 11 Agree 59.0% 23 Neutral 7.7% 3 Disagree 5.1% 2 Strongly Disagree 0.0% 0 answered question 39 skipped question 7 50. The use of information technology resources at the college supports the planning function and education programs. Response Response Percent Count Strongly Agree 32.4% 12 Agree 48.6% 18 Neutral 13.5% 5 Disagree 5.4% 2 Strongly Disagree 0.0% 0 answered question 37 skipped question 9 28 of 33 51. PDCCC conducts a systematic effective program of undergraduate advising. Response Response Percent Count Strongly Agree 13.2% 5 Agree 28.9% 11 Neutral 28.9% 11 Disagree 18.4% 7 Strongly Disagree 10.5% 4 answered question 38 skipped question 8 52. Faculty advisors meet with their advisees at least once per semester to discuss their progress. Response Response Percent Count Strongly Agree 22.9% 8 Agree 22.9% 8 Neutral 28.6% 10 Disagree 11.4% 4 Strongly Disagree 14.3% 5 answered question 35 skipped question 11 29 of 33 53. Counselors are available to meet students’ needs. Response Response Percent Count Strongly Agree 26.2% 11 Agree 50.0% 21 Neutral 11.9% 5 Disagree 9.5% 4 Strongly Disagree 2.4% 1 answered question 42 skipped question 4 54. Organizational structure and responsibilities of administrators are clearly defined and made known to faculty and staff. Response Response Percent Count Strongly Agree 24.4% 10 Agree 31.7% 13 Neutral 24.4% 10 Disagree 12.2% 5 Strongly Disagree 7.3% 3 answered question 41 skipped question 5 30 of 33 55. The college administration has allocated resources in an effective manner to accomplish the institutional goals. Response Response Percent Count Strongly Agree 17.1% 7 Agree 34.1% 14 Neutral 17.1% 7 Disagree 24.4% 10 Strongly Disagree 7.3% 3 answered question 41 skipped question 5 56. Programs offered by PDCCC Workforce Development adequately serve the needs of the community. Response Response Percent Count Strongly Agree 37.2% 16 Agree 44.2% 19 Neutral 11.6% 5 Disagree 7.0% 3 Strongly Disagree 0.0% 0 answered question 43 skipped question 3 31 of 33 57. A workforce component is embedded in most courses. Response Response Percent Count Strongly Agree 8.1% 3 Agree 37.8% 14 Neutral 35.1% 13 Disagree 18.9% 7 Strongly Disagree 0.0% 0 answered question 37 skipped question 9 58. The college budget planning is preceded by sound educational planning. Response Response Percent Count Strongly Agree 10.3% 4 Agree 25.6% 10 Neutral 35.9% 14 Disagree 17.9% 7 Strongly Disagree 10.3% 4 answered question 39 skipped question 7 32 of 33 59. The college’s institutional advancement program is directly related to the purpose of the institution. Response Response Percent Count Strongly Agree 16.2% 6 Agree 35.1% 13 Neutral 35.1% 13 Disagree 10.8% 4 Strongly Disagree 2.7% 1 answered question 37 skipped question 9 60. Please provide any additional comments/suggestions that may be useful in improving the quality of the College's services. Response Count 7 33 of 33 answered question 7 skipped question 39