Student Affairs Annual Report Counseling and Testing Center Academic Year 2013-14 Mission Statement:

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Student Affairs Annual Report
Counseling and Testing Center
Academic Year 2013-14
Mission Statement: The Counseling Center contributes to the educational mission of UWSP by
attending to the whole person, reflecting the knowledge that students’ intellectual and personal
development are inseparable. We provide a psychological approach to support students’
relational, social, emotional, intellectual, vocational/professional and cultural development. The
Counseling Center collaborates with the UWSP community to facilitate education, prevention and
early identification of student issues. Respect for individual differences is the cornerstone of our
mission.
Services and Programs
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Individual and group counseling
Clinical consultation hours
Emergency walk-in counseling services
Consultative psychological services for faculty, staff, students and parents
Outreach and prevention services (examples)
o Schizophrenia
o Working with difficult and challenging students
o Campus Connect Suicide Prevention
o Hunting Ground sexual assault prevention and response
Unit Achievements
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Maintained consistent quality and quantity of services during staffing challenges
Provided 137 hours of Outreach Education and Prevention programs/services to UWSP
faculty, staff and students and the larger community
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No-show rate remained under 10%
Developed and implemented Interpersonal Process group therapy increasing
group sessions per individual by 40
Presented Campus Connect Suicide Prevention program to faculty, staff and
students
91% of Counseling Center clients responding to a survey indicated the
effectiveness of therapy was good, very good, or excellent
95% of clients responding to a survey rated the quality of Counseling Center
services to be good, very good or excellent (50%)
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Client Overview
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The top five presenting problems identified by clients
o Anxiety
88%
o Self-esteem
67%
o Depression
60%
o Sleep issues
57%
o Tension and stress 47%
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18% of CC clients self-identified as ethnically or racially diverse
74% of CC clients were female, 29% male and 1% transgendered
15% of CC clients identified as nontraditional students
60% of CC clients self-identified at heterosexual, 27% of CC clients self-identified as part
of the LGBQ community
2% of CC clients have been enlisted in the U.S. military
40% of CC clients were self-referred, 33% were referred by friends and family, 14% were
referred by faculty/staff
34% of CC clients agree or strongly agreed that they are struggling with academics
Service Indicators
Counseling Center
TOTAL Individual Sessions
3,002
Emergency Sessions
60
Group therapy sessions
400
Number of individual clients seen
610
Average number of sessions per client
5
Psychological Testing Appointments
9
ADHD Evaluations
5
Testing Services
Total tests proctored
Computer Based Tests
(Includes GRE, Toefl and Praxis)
Pencil / Paper Tests
(Includes CLEP, MAT, PAN, GRE, ACT, LSAT, Praxis, ASE, Placement)
2,387
1,233
1,154
Counseling Service Outcomes
One hundred and twelve (112) UW-Stevens Point students responded to Learning Outcomes
and Satisfaction Survey, a 22% response rate
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Intrapersonal Learning Outcomes
o 88% of students who responded to the survey made improvements on the specific
issues for which they sought counseling
o 77% gained a greater understanding of myself or a clearer sense of identity
o 79% feel better prepared to work through future concerns and achieve their goals
o 77% increased their ability to think clearly and critically about their problems
o 85% reported an increase in well-being after participating in therapy
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Academic Outcome Scale
o 33% of the students indicated they were “struggling with academics prior to
counseling”. Of those students, 62% indicated “counseling increased academic
motivation and attendance, 51% indicated Counseling helped increase focus on
academics, and 51% indicated counseling helped with my academic performance.
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Of the 18% of students who indicated that they were thinking of leaving school
prior to counseling, 70% reported that counseling helped them stay in school.
Client Satisfaction
o 99% indicated it is important to have Counseling Services located on campus
o 96% would return to the Counseling Center
o 96% would recommend Counseling Services to a friend
o 75% felt they were able to get their first appointment in a timely manner
o 97% felt their therapist displayed sensitivity/acceptance to individual differences.
Inclusive Excellence
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Seminars on cis-genderism and transgenderism
Support of P.A.V.E.
Participation on the Diversity Council and Diversity work group
Hmong cultural conference
Goals
In 2014-2015 the Counseling Center will:
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Continue to grow and develop education and prevention strategies
Conduct Campus Connect Suicide Prevention training and implement the program
campus-wide.
Monitor short-term therapy model, bringing longer-term cases to clinical consultation for
discussion and disposition
Continue to update webpage, increasing ease of use and expanding self-assessment and
pertinent information on psychological topics.
Design and implement programs to promote interpersonal and coping skill development
and increasing resiliency of UW-Stevens Point Students
Implement next steps outlined in the Counseling Center Strategic Plan
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