WorkLifeMattersSM
An Overview for Employers
WorkLifeMatters, an Employee Assistance Program provides employers, their employees and
their family members with support services for a variety of issues associated with daily living.
Employer Services
Managing people can be challenging. Employers have unlimited telephonic assistance with topics such as
*Critical incidents *Conflicts in the workplace *Drug-free workplace *Education and training *Job stress
*Organizational development *Team building
Employee Support Services
The following confidential services are available to employees:
• Unlimited telephonic consultation with an EAP Counselor
• Referrals to local counselors - up to 3 sessions free of charge
• State of the art web site featuring over 3,400 helpful articles on topics
like wellness, training courses, a legal and financial center and more!
A referral to a local counselor can assist with topics such as:
Education
*Finding a preschool *College planning *Financial aid resources
Dependent Care
*Adoption assistance *Before/after school programs *Day care *Special needs care
*In-home services *Senior housing options *Parenting classes/support groups
*Respite care *Elder care
Lifestyle and Fitness Management
*Nutrition and fitness *Stress and overload *Relationship issues *Divorce and
separation *Health and wellbeing *Grief and loss *Relocation *Career planning
*Balancing work and home life
Legal & Financial
*Budgeting *Credit and collections *Saving and investing *Home
buying *Retirement planning *Basic tax planning *Immigration
*Personal/family legal service *Will-making *Legal forms *Receive
referrals to an attorney for a free 30 minute consultation and a
25% discount on legal fees if the attorney is retained to provide
legal services.
Pet Care
*Choosing a veterinarian *Training and discipline *Boarding and
in-home care
WorkLifeMattersSM is administered by Integrated Behavioral Health, an independent national employee assistance firm. To be eligible for the free visits with an EAP professional, an employee must be
participating in one or more of The Guardian Life Insurance Company of America's (Guardian) group coverages and must receive a referral and prior authorization from IBH.
WorkLifeMattersSM Program services are provided by Integrated Behavioral Health, Inc., and its contractors. Guardian does not provide any part of WorkLifeMattersSM Program services. Guardian is
not responsible or liable for care or advice given by any provider or resource under the program. This information is for illustrative purposes only. It is not a contract. Only the Administration Agreement
can provide the actual terms, services, limitations and exclusions. Guardian and IBH reserve the right to discontinue the WorkLifeMattersSM Program at any time without notice.
Legal services will not be provided in connection with or preparation for any action against Guardian, IBH, or your employer.
The Guardian Life Insurance Company of America, New York, NY 10004.
www.ibhworklife.com
2007-5879
Call 1-800-386-7055
WorkLifeMattersSM
Training and Seminars
A variety of training resources are available to help you manage and develop your
organization and to assist your employees in enhancing their quality of life. Tools include
webinars, videos and powerpoint presentations on a range of topics like the following:
Managing People
Life Challenges
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Managing Conflict within the WorkPlace
Effective Team Building Techniques
Successful Communication Skills and
Techniques for Managers
The Stepping Stones to becoming a
Great Manager
And more! Such as: Supervisory Orientation, Effective Team Management, Delegating in the Workplace, and Leading
Effective Meetings
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Balancing the Demands at Work and Home
Developing Healthy Communication Skills
in Relationships
Effective Parenting Techniques
Helping Your Elderly Parent
and Taking Care of Yourself
Living with Chronic Illness
And more! Such as:
Grief and Loss, Discipline
and Safety, Getting Fit, and
Substance Abuse
Awareness
Managing Stress
Financial Trainings
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Stress Management Techniques
for Supervisors
Coping with Changes in the WorkPlace
Tackling Job Stress
Preventing Violence in the WorkPlace
Managing Your Time Effectively
And more! Such as: Staying Focused in
Chaos, Office Organization, Coping with
Difficult People, Conflicting Personalities
in the Workplace, Anger Management,
and Communication with Difficult
Co-Workers
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Roadmap to Retirement
Identity Theft: Prevention
and Resolution
Rebuilding and Maintaining
Good Credit
Home Buying Strategies
And more! Such as: Making Money Work for
You, Understanding Money Investments, and
Basic Tax Planning
WorkLifeMattersSM Program services are provided by Integrated Behavioral Health, Inc., and its contractors. The Guardian Life Insurance Company of America (Guardian) does not provide any part of
WorkLifeMattersSM Program services. Guardian is not responsible or liable for care or advice given by any provider or resource under the program. This information is for illustrative purposes only. It is
not a contract. Only the Administration Agreement can provide the actual terms, services, limitations and exclusions. Guardian and IBH reserve the right to discontinue the WorkLifeMattersSM Program
at any time without notice.
The Guardian Life Insurance Company of America, New York, NY 10004.
Call 1-800-386-7055
2007-5879
WorkLifeMattersSM
Communication Materials
Your EAP benefit provides a variety of communication materials to support your efforts in
communicating the program to your employees and providing ongoing education and tips
to help balance home and work life.
WorkLifeMatters Brochure
A brochure overviewing the program is available to you to distribute to your employees. The
brochure explains how the program works, the types of issues that the program can assist with
and how to access the services. Available in English and Spanish.
Posters to Announce your Program
These posters can be hung in prominent areas such as break rooms and
bulletin boards so your employees are aware of the services available to
them. Available in English and Spanish.
FrontLine Employee Newsletter
Each month, you will receive an electronic newsletter to distribute to
your employees. The newsletter includes short articles on timely topics
helpful to employees, such as coping with holiday stress and helping
children succeed in school. Available in English and Spanish.
FrontLine Supervisor Newsletter
Each month, you will also receive an electronic newsletter to distribute
to the supervisors and managers in your company. It is designed to
offer support to more effectively manage their direct reports.
Monthly WorkLife Poster
This poster highlights the topic of the month from the WorkLifeMatters
website. You can place the poster in prominent places such as break
rooms and bulletin boards to keep tips for leading a balanced life top of
mind for your employees. Available in English and Spanish.
Special Email Alerts
Sent in response to significant current events, these emails contain resources and tips to help
cope with the situation. Some examples of topics for past alerts include Avian Bird Flu, Hurricane Katrina, and the Virginia Tech Shooting.
WorkLifeMattersSM Program services are provided by Integrated Behavioral Health, Inc., and its contractors. The Guardian Life Insurance Company of America (Guardian) does not provide any part of
WorkLifeMattersSM Program services. Guardian is not responsible or liable for care or advice given by any provider or resource under the program. This information is for illustrative purposes only. It is
not a contract. Only the Administration Agreement can provide the actual terms, services, limitations and exclusions. Guardian and IBH reserve the right to discontinue the WorkLifeMattersSM Program
at any time without notice.
www.ibhworklife.com
2007-5879
The Guardian Life Insurance Company of America, New York, NY 10004.
Call 1-800-386-7055
WorkLifeMattersSM
Legal and Financial
WorkLifeMatters, an Employee Assistance Program, provides a range of legal and financial
services to eligible members to help with issues related to:
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Budgeting
Civil/Consumer Issues
Criminal Matters
Debt/Credit Counseling
Estate Planning Law
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Financial Services
Immigration
IRS Matters
Motor Vehicle
Personal/Family Legal
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Services
Real Estate
Tax Consultation/
Preparation
And more!
Financial Services
Employees can receive telephonic consultations with seasoned
financial professionals and certified public accountants (CPA).
Each consultation is limited to 30 minutes per issue. Local referrals are available for more complex financial planning issues,
such as: credit counseling, debt and budget assistance, basic tax
planning, and retirement and college planning questions.
Legal Services
Employees can receive an initial 30 minute office or telephone
consultation with an attorney. Plus, if the attorney is retained to
provide legal services, the member can apply a 25% discount off
the attorney’s normal hourly rate on legal fees. Virtually all types
of legal matters are eligible for these services.
Assistance with Document Preparation
A simple and inexpensive online process enable members to complete their own legal document preparation from home. This eliminates the cost of an attorney or dealing with lengthy completion
and delivery periods!
Dedicated Legal/Financial Website
Each member is provided with unlimited access to a dedicated
legal/financial website, which includes legal and financial tools.
Examples include legal and financial forms, financial calculators,
helpful articles and answers to frequently asked questions.
WorkLifeMattersSM Program services are provided by Integrated Behavioral Health, Inc., and its contractors. The Guardian Life Insurance Company of America (Guardian) does not provide
any part of WorkLifeMattersSM Program services. Guardian is not responsible or liable for care or advice given by any provider or resource under the program. This information is for illustrative purposes only. It is not a contract. Only the Administration Agreement can provide the actual terms, services, limitations and exclusions. Guardian and IBH reserve the right to discontinue
the WorkLifeMattersSM Program at any time without notice.
www.ibhworklife.com
2007-5879
The Guardian Life Insurance Company of America, New York, NY 10004.
Call 1-800-386-7055