Stay Connected with
COMPUTER LABS
Alabama A&M University
The University provides over 200 computers for students’
use located in Public Computer Labs on campus.
Labs are located in the following locations.
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Carter Hall, Room 213
Hopkins Hall
Learning Resources Center
School of Business, Room 304
PRINTING
All Public Computer Labs are equipped with at least one
printer. Special services are also available at convenient
locations on campus.
COLLABORATION R OOMS
The University provides collaboration rooms equipped with
DIGITAL SIGNAGE
technology in the Learning Resources Center for Study Groups.
Students should monitor the Flat Screen TVs around campus
for important information.
CABLE TELEVISON
Standard service is provided in all AAMU residential
facilities.
The MISSON of ITS is to enable the effective use of information
technology in support of the University. Our goal is to provide
an innovative, customer-focused, and robust foundation for
information technology (IT) solutions that enable the university
community to pursue excellence in research, education, and
public service.
ITS seeks to establish trust with students, faculty, and
staff through professionalism, honest and open dialogue, high
quality customer service, and a commitment to partnership and
collaboration.
HOW TO GET HELP
STUDENT TECHNOLOGY SERVICES
EMAIL.
servicedesk@aamu.edu
CALL.
256.372.4357 (HELP)
COME BY.
8 a.m.—8 p.m.
LRC Computer Lab
Our practice involves creating an environment where mutual
respect, collaboration, communication, and dedication to
customer service are hallmarks of our operations.
This brochure provides information about the IT services available to students. We encourage you to learn more about the
services available by visiting the IT website
located at: www.aamu.edu/its
Visit the ITS Website often for updates to IT-related
Information.
WWW.AAMU.EDU/ITS
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Bulldog Alerts: Emergency Notification System
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Bulldog Email Accounts
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Computer Labs
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Collaboration Rooms Equipped with Technology
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Learning Management System
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PC Purchase Assistance
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Printing Services
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Wireless Connectivity
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Student Information System
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Help & Support
Welcome
University!
Welcome to
to Alabama
Alabama A&M
A&M University!
INFORMATION TECHNOLOGY SERVICES
INFORMATION TECHNOLOGY SERVICES
AAMU Information Technology gives you the tools to “Stay Connected with
AAMU Information Technology gives you the tools to “Stay Connected”
electronically Alabama A&M University. You can communicate with instructors and
electronically with campus services. You can communicate with instructors
classmates, complete class assignments, connect with family and friends and more.
and classmates. Complete class assignments;
connect with family, friends and more.
AAMU Bulldog Accounts… What you need to know
BANN ER
provides you with course/class related information,
financial aid and student billing information. You should have received
WIREL ESS
Access is widely available across the
campus, including in all Residential Halls and most
your Banner ID and Pin in your acceptance letter. Please note that
your Banner ID is also referred to as your A number.
Academic and Administrative buildings. (The wireless
T i p : Don't share your password and PIN Numbers with anybody,
access code will be provided by your Dorm Manager or
including your peers, friends, and family members. Nobody at AAMU,
you may come by one of the computer labs for the code.)
including Information Technology and Services (ITS), will ever ask for
Requirements Any wireless hardware with 802.11b, 802.11g, or
802.11a compatibility to include smartphones or other wireless
devices such as an iPad.
I T SECUR ITY
We recommend that you load Microsoft
Security Essentials, free from Microsoft.com for virus protection.
If you purchase virus protection software, we recommend Norton,
Mcafee, or Kaspersky. Students with laptops should also purchase Computrace or Lojack in case of theft or loss of property.
your password. Do not respond to any requests to reveal your password or other private information, including online and email requests.
N EW STUDENT CH ECKLIST
All students should complete the checklist below:
Memorize your Banner ID and Pin (or keep it in a safe location)
Visit the myAAMU website and:
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Activate your Bulldog Email account.
Sign up for Bulldog Alerts in order to receive campusrelated emergency messages.
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Login and get familiar with Self Service Banner
Login and check your Bulldog Email account for important
messages.
Create a strong password, change your password often. Treat your
Become familiar with the computer labs on campus.
password like the PIN for your ATM card - as your secret!
Check your Bulldog email regularly.
BUL LDOG EMA IL
Student email accounts are formatted user-
name@bulldogs.aamu.edu (example: johndoe@bulldogs.aamu.edu).
HARDWARE AND SOFTWARE PURCHA SE
All Students must visit the www.aamu.edu/myAAMU page to activate
Students are provided with discounts for both HP Computers and
their bulldogs account. Your Bulldog Email is the official email used by
PC software. ITS recommends the purchase of an HP business
the University to communicate with students.
computer versus the other models. ITS also recommends that
students purchase Microsoft Office for Students.
BLACKB OARD (BB )
is used to facilitate teaching and learning
for both face-to-face and online instruction. Most of your instructors will
be using BB in the Classroom. Instructions on how to access BB can be
found on the myAAMU page.
myAA MU
the myAAMU link is located at www.aamu.edu/myAAMU
or on the University homepage, top right corner. Links to student Bulldog
Email System, Blackboard, and Self Service Banner System are located
on myAAMU. Here you can also activate your email account.
Our IT Service offerings will ensure that the technologies powering the campus accelerate learning rather than inhibit it.
Visit aamu.edu/its for more information.
Visit aamu.edu/its for more information.