STH 312
Greening Hotel Facilities
Spring 2014
Instructor:
Jorge Kosterlytzky, MBA
Office: Bryan 386
Email: @uncg.edu
Class Location: Bryan 216
Class Meeting Times:
W: 6:00-8:50 pm
Office Hours:
by appointment (please email the instructor in advance)
Required Text:
Hospitality Facilities Management and Design, 3rd ed., Educational Institute,
AHLA, David M. Stipanuk, ISBN: 978-0-86612-285-6
COURSE DESCRIPTION
This course introduces the subject of hospitality facility design and management. The material
will help to better prepare students to deal with facility-related problems and concerns that arise
with the maintenance and engineering function. This course also emphasizes the importance of
sustainability and resource conservation in the operation of hotel facilities.
COURSE OBJECTIVES
At the completion of this course students will be able to:
1. Understand the role of facilities management within a hospitality facility and the costs
associated with it.
2. Understand basic facility system components, equipment and maintenance needs for the
following:
 water and waste water systems including pools
 electrical system
 HVAC systems
 lighting systems
 laundry systems
 telecommunications
 building exterior, grounds and parking areas
3. Understand the safety and security systems involved with managing a hospitality facility
with an emphasis on hotel properties, including
 fire safety systems
 door lock and key systems
4. Understand the background and history of energy management & identify energy cost
control options & building systems
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5. Understand the lodging and food service planning facilities and design processes, including
 identify the steps in the process and the people involved
 understand the renovation process and the steps involved in this process
 be able to identify basic kitchen equipment
6. Understand sustainability and the green application in hospitality facilities and systems
INSTRUCTIONAL METHODS:
This course is designed to give an overview of the aspects of hospitality facilities design and
systems. Lectures based on textbook material will be mainly used to build a foundation of
knowledge. Supplemental readings and materials, videos, guest speakers, team projects, case
studies, and assignments will also be adopted to enhance the learning experience.
EVALUATIVE MEASURES:
Class Attendance
Student Information Form
Resume Assignment
Best Practice Assignment
Exams
Team Workshop Project
7 Team Workshop Project Feedback
1 Team workshop Peer/Self Evaluation
Final Team Project Paper
Total Possible Points
5 points x 14= 70 points
10 points x1 = 10 points
20 points x1 = 20 points
100 points x 1= 100 points
100 points x 2 = 200 points
100 points x1 = 100 points
6 points x 8 = 48 points
10%
1%
3%
14%
29%
14%
7%
150 points x1 = 150 points
698 Points
(excluding extra points)
22%
100%
How to Calculate Your STH 312 Grade?
Your total points (including all extra points you earned) / 698 (points) = ? %
Grading Scale:
By percentage
Minimum points
A+
A
AB+
Grade
97% to 100%
93% to 97%
90% to 92%
87% to 89%
677.06
649.14
628.20
607.26
C+
C
CD+
Grade
77% to
73% to
70% to
67% to
B
B-
83% to 86%
80% to 82%
579.34
558.40
D
DF
63% to 66%
60% to 62 %
Below 60%
2
By percentage
79%
76%
72%
69%
Minimum points
537.46
509.54
488.60
467.66
439.74
418.80
Below 418.80
Class Attendance:
Your attendance and promptness is expected. Coming to class late, leaving early, or coming and
going during class meeting time is not acceptable behavior. Late arrivals will not be permitted
after scheduled class start times. Do not enter the classroom after the scheduled start time.
You may be asked to leave. There are a variety of activities occurring each week and you must
be present to learn effectively. Any in-class work or exam that is missed due to absences cannot
be made up and will be assigned a grade of zero, unless a formal medical note is submitted.
There will be no make-up for having missed a presentation evaluation.
Each class attendance is worth 5 points. An attendance sheet will be circulated each class
session. Each student must ensure that he or she signs the sheet. Students that fail to do so will
NOT receive credit for attending class. Signing for a student who is not present will result in an
“ F” in the course for the student who signs the false signature and an “ F” for the person for
whom the signature is signed if that person was party to requesting the false signature.
The attendance points will be part of the final total points for the class. No points will be
credited for an absence unless legitimate documentation is provided. Legitimate absences
include representing UNCG at university functions or serious illness. Flat tires, car
breakdowns, late buses, oversleeping, or other personal issues will not be accepted as
legitimate excuses. Documentation must be provided beforehand or within one week of the
absence to prove legitimate absences, such as copies of a doctor’s note or letters from other
professors. Students with legitimate documentation are still expected to turn in assignments on
time.
(1) 8 extra points will be added to total to encourage those students who have a 100%
attendance during the semester.
(2) If you missed 4 ~ 6 classes, your grade will be reduced by one grade level.
(e.g. from B+ to C+, from D+ to F)
(3) If you missed 7 or more than 7 classes, your grade will be reduced by two
grade levels. (e.g. from C- to F, from B+ to D+).
Extra Points:
Students will have several opportunities to earn extra points throughout the semester. Extra
points can only be earned when you attend the class. Therefore, there will be no make-up
available for the extra points that have been missed.
Exams:
Two (2) exams will be given during the semester on scheduled dates. You will be notified in
class if there must be a change. If the student fails to provide the instructor advanced notification
for an absence on an exam day, then the student will not be allowed to makeup the exam. The
instructor reserves the right to construct a make-up exam different in content/format from the
original exam.
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Team Projects:
There will be two team projects during the semester (1 workshop project & 1 final project).
Please see course schedule for project topics. Students must show up for their own team project
presentation or no points will be credited.
Team Project Workshop/Presentation Evaluations
Students are required to evaluate the presenting team’s presentation. Students’ evaluation
participation will be graded. Each evaluation is worth 6 points. It is therefore strongly suggested
that students not miss any presentations. There is no make-up for missing the
workshop/presentation evaluations.
Peer & Self Evaluation:
Each team member will evaluate her/his teammate's performance, contribution and ability to
meet the objectives and action plan. Each self & peer evaluation is worth 6 points.
These evaluations must be handed in on the day of the team presentation (Peer and Self
Evaluation Forms are available on the last two pages of this syllabus, as well as on Blackboard).
The instructor reserves the right to make adjustments to the individual student’s team
presentation grade based upon the summary of the peer/self evaluation forms. If your average
peer-evaluation score is below 90%, you will receive an adjusted score. Your adjusted score will
be determined by the team score multiplied by the average percentage of your peer-self
evaluations. Below is the example of calculating adjusted scores:
Summary of the Peer-Self Evaluations
Team
member
Meeting
Attendance &
Punctuality
(25%)
Participation &
Readiness at Meetings
(25%)
Work Timeliness &
Quality
(25%)
Team Spirit &
Task Commitment
(25%)
A1
24.3%
20.0%
20.0%
25.0%
Total
(Average)
**89.3%
(below 90%)
A2
25.0%
25.0%
25.0%
25.0%
100.0%
A3
23.4%
24.3%
20.0%
24.0%
91.7%
A4
20.0%
18.5%
15.0%
15.0%
**68.5%
(below 90%)
For example, if your team project points are 200 points, then the final grade for each member in
this team will be:
A1: 200 points x 89.3% = 178.6 (**Adjusted Score)
A2: 200 points x 1 = 200
A3: 200 points x 1 = 200
A4: 200 points x 68.5%= 137(** Adjusted Score)
BLACKBOARD
Blackboard will be used throughout the semester. Everyone officially registered for this class has
been added to Blackboard automatically. https://blackboard.uncg.edu. Copies of the chapter
lectures, student grades, assignments, team project guidelines, and other important information
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will be provided through this software. Students are expected to check blackboard frequently
and are responsible for the information provided through this software.
Please Note: You are responsible for checking their grades on Blackboard frequently. Please email your instructor as soon as you find any questions regarding your grades. No grade change
request will be accepted after a grade had been posted for two weeks.
CLASS COM MUNICATION
Each student is required to obtain a valid UNCG email account for class communication during
the semester. If you have not set up your UNCG email account, please contact the UNCG
Computing Help Desk by phone at 336-256-TECH (8324) or by sending e-mail to
6-tech@uncg.edu. See more information at http://accounts.uncg.edu/
ACADEMIC INTEGRITY
All policies and procedures of this course follow those stated in the publication University
Regulations concerning attendance, nondiscrimination policy, academic regulations and
procedures, student rights and student conduct, among others. Students must abide by the Honor
Code of the University of North Carolina Greensboro on all assignments and examinations
related to this course. See more information at
http://studentconduct.uncg.edu/policy/academicintegrity
SPECIAL STUDENTS
If any member of the class feels that he/she has a disability and needs special accommodations of
any nature, I will work with you and the Office of Disability Services to provide reasonable
accommodations to ensure that you have a fair opportunity to perform in this class. Please
advise me as soon as possible of such disability and the desired accommodations. Please also
contact the Office of Disability Services (ODS) at 336-334-5440 for further assistance. See more
information at http://ods.dept.uncg.edu
Note: Dates are subject to change if necessary. Any revisions to this syllabus will be announced
during class time and posted on the course Blackboard. It is your responsibility to make note of
any changes in this syllabus.
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Spring 2014 STH 312 Class Schedule
Class meets on Wednesdays, Bryan 216
WEEK
1
DATE
READINGS
1/15
Course Introduction
1/15
How to Conduct a Training Workshop
Successfully?
The Role, Cost, and Management of
Hospitality Facilities
1/15
2
TOPICS
1/17
Ch 1
Last Day to drop a course for tuition and fees
refund
1/22
1/22
3
1/29
1/29
PRESENTATIONS/
ASSIGNMENT DUE
(1) Student Information Form &
(2) Resume due
Hospitality Facilities Management
Tools, Techniques, and Trends
Team Project Guidelines & Team
Forming/ Team Action Plan
Environmental and Sustainability
Management
Ch 2
Guest Speaker: Randy Pool
(Stantec)
Ch 3
1/29
Ch 4
Safety and Security System
4
2/5
2/5
Exam 1 (In Class Exam)
Ch 1-4
2/12
Water and Waste Water
Ch 5
2/12
Training Workshop (1): Introduction:
Sustainable Development
Workshop 1
Training Workshop (2): Corporate
Social Responsibility
Electrical system
Ch 6
Workshop 2
Workshop 3
2/26
Training workshop (3)
Ch 7
Heating, Ventilating, and Air
Conditioning System
Training Workshop (4): Environmental
Management System
Lighting System
Ch 8
2/26
Laundry Systems
Guest Speaker: Russell Truesdale
2/5
5
2/12
6
2/19
2/19
2/19
7
2/26
Ch 9
Workshop 4
(ECOLAB).
6
8
3/5
3/5
Exam 2 (In Class Exam)
Ch 5-8
3/5
9
3/12
Spring Break: No Class
3/12
3/12
10
3/19
STH Advising begins by appointment with your
advisor
11
3/19
Training workshop (5): Environmental
Certifications
3/19
Food service equipment / planning &
design (based on Ch 10, 13)
Ch 10 &
Ch 13
Workshop 6
3/26
Training Workshop (7): Lodging
Planning & Design.
Ch 12
Guest Speaker: Pam Ellis (Ellis
Workshop 5
& Associates)
Workshop 7
3/26
12
3/26
Training Workshop (8): Green
procurement and hotel green products
Registration begins 3/31
4/2
Guestroom Technology/ Green Engage
Workshop 8
Work on Best practice assignment
Program through IHG
13
4/2
In class team meeting
4/2
Work on Final Project
4/9
Final Project Presentation Team 1,2
4/9
Evaluations of the facilities of a
hospitality organization (i.e., hotel, spa,
restaurant, coffee shop)
Best Practice Assignment Due
Team 1 & Team 2
Final Project Paper Due
4/9
14
4/16
Final Project Presentation Team 3,4
Team 3 & Team 4
4/16
15
4/23
One Team Member Presentation or No Class
16
4/30
No class: Reading Day
7