1 THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO The Bryan School of Business and Economics Department of Management MGT 491-Combined: Business Policy and Strategy Fall 2014 On-line / Asynchronous Delivery Instructor: Office: Telephone: Email Address: Office Hours: Course Websites: Dr. Eric Ford Online Skype ID: ewford EWFord@jhu.edu By appointment online on Skype 1) Wordpress – https://baecourses.uncg.edu/mgt491/ (You can also access Wordpress site from the Blackboard’s menu (Course Reading Materials) 2) Blackboard – https://blackboard.uncg.edu 3) GLO-BUS Simulation – http://www.glo-bus.com REQUIRED TEXT & MATERIALS 1. Dess, G. G., Lumpkin, G. T., Eisner, A. B. Strategic Management (DLEM), 7th Edition, 2011. ISBN-13: 9780077862527 (Note that the recommended copy is the loose-leaf version obtainable from the UNCG Bookstore, which is about 40% cheaper and you can order from the bookstore and it will be shipped to you). 2. Glo-Bus Simulation Membership http://www.glo-bus.com/. You can find your Glo-Bus group ID in the BlackBoard Gradebook. 3. Thompson, A. A., Stappenbeck, G. A., & Reidenbach, M. A., GLO-BUS: Developing Winning Competitive Strategies. Participant’s Guide. 2013 Edition. Available either bundled with the textbook at the UNCG Bookstore or online at http://www.glo-bus.com/. The guide is free. 4. The Mobius SLIP (MOBIUS SLIP) System (further instructions will be provided via email). Access to the system costs $20. The website (http://www.ctasit.com/). COURSE PREREQUISITES MGT 301, 309, 312, & 330; MKT 320; FIN 315; ISM 280 & 360 plus senior standing and admission to approved major — Note that these are prerequisites, not co-requisites. COURSE DESCRIPTION Please see the Introductory Lecture on the MGT 491 Website https://baecourses.uncg.edu/mgt491/ for more information. 2 Business Policy and Strategy (or Strategic Management) is considered the capstone course in your undergraduate business education. It is first and foremost a course about "strategy" and concerned with "managing for organizational success". The central theme of the Business Policy and Strategy (Strategic Management) course is that a company’s chances for enjoying persistent or sustained competitive advantage and/or profitability are greatly enhanced if and only if its managers (1) have an astute, timely strategic “game plan” for running the company; and (2) implement and execute the game plan with proficiency. We shall explore in some depth how and why a well-formulated and well-executed strategy nearly always enhances a company's long-term performance through strategic content analysis and skill building exercises. The content portion of the course would be devoted to explaining what it means to think strategically about a company’s situation and it would instruct the student in the formal tools and techniques of strategic analysis, formulating a strategy, and then implementing it successfully. The skill-building portion of the course is built around case analysis and simulation game. The purpose of the skill-building portion is to drill students in the application of the key concepts and analytical techniques, and is designed to help develop their ability to conduct strategic analysis, force them to exercise business judgment, and provide them with experiential contact with strategic decision-making. COURSE OBJECTIVES By the end of the semester, students should be able to: 1. Understand the strategic issues and policy decisions facing businesses and how current management concepts address these issues. 2. Understand and describe the strategic management process and the difference between strategic analysis, strategy formulation and strategy implementation. 3. Acquire an understanding of how to use new and existing knowledge to analyze "real world" cases and by so doing, to understand the complexity of strategic issues. 4. Elaborate on how strategic plans and policies are integrated, implemented and controlled and to comprehend the culture and ethical factors that influence these management activities. 5. Analyze new knowledge and use existing knowledge to conduct strategic and competitive analysis using various tools (e.g., five forces model, SWOT analysis, Portfolio matrix models) in a variety of industries. 6. Evaluate the formulation of business and corporate level strategies, the different business and corporate strategic types, alternative actions, and make sound strategic decisions using what-if analysis. 7. Discuss the managerial task associated with implementing and executing company strategies, and the action managers can take to promote competent strategy execution. 8. Assess the role of government policy in creating incentives and disincentives for a variety of competitive condition for both domestic and international competition. 9. Demonstrate how the various pieces of the knowledge they have acquired in their functional-oriented business courses fit together, and discuss why the different parts of a company's business need to be managed in strategic harmony for the company to operate successfully. 10. Synthesize and apply the concepts and analytical tools exposed to in the course by participating in managing a company through a business simulation game or conduct a strategic and competitive analysis of a company, both individually and as a member of a group. 3 TIME REQUIREMENTS The workload in this course is heavy. Therefore, we will be very busy. As such, you should plan to spend a minimum of fifteen (15) hours per week on class (e.g., reading the textbook (4-7 hrs), preparing the mini case analyses and reviews (8-10 hrs), and gathering information and preparing your Globus group project (3-6 hrs)). The course will have 3 or 4 deliverables each week. The simple was to think about the time commitment is relative to the expectations for a 14-week, 3-credit course is 6-9 hours. If you cut the time frame by a third (5 weeks), the effort should go up a commensurate amount. If you invest the right amount of time in the course, it will not only be one of the most demanding, but also the most enjoyable course you will take in business school. It is therefore, important that each of us work consistently and diligently to complete the objectives of the course. I plan to work very hard in this course to make it a success, so I will expect you to follow the following norms seriously. Deadlines will be strictly enforced as materials must be re-distributed to other students for evaluation. COURSE GRADING POLICY Please see the Grading Philosophy Lecture on the MGT 491 Website https://baecourses.uncg.edu/mgt491/ for more information on how the course evaluation will be managed. It is highly recommended that you view this lecture prior to beginning the course. The general grading philosophy is based on the following facts, assumptions and beliefs: 1. Based on your past performance, it is very likely that you should be able to pass this course in good order (assumption). Therefore, there is no need to ‘weed out’ any low performers as a rule. Hence, it is very likely that every student will pass this class in good standing measured as a ‘C-‘ or better; 2. The top grades of ‘A’ and ‘A-‘ are reserved for the Top 20 percent of all students in this course. In addition to rewarding the Top Performers, this policy is designed to create a negative incentive to collaborate on individual activities (cheating) as it will potentially harm the grade of the student that provides the information. 3. The on-line course format is more time consuming and challenging for most students (fact); 4. Based on fact 3, I will deviate from the normal grading distribution (which has 50% of the class receiving a B- or better) and allow for 50 percent of the class to receive a B or better. This should result in a class-wide average GPA of 3.0. 5. The course will be graded on a curve outlined in the following table 6. If you submit all deliverables you’re guaranteed at least a C- grade. 7. If you diligently contribute to each components of the course, your risk of low grade is low. Class Rank Top 10% of class Second 10% of class (i.e., 11% - 20%) Third 10% of class (i.e., 21% - 30%) Fourth and Fifth 10% (i.e., 31% - 50%) Sixth and Seventh 10% (i.e., 51% - 70%) Eight 10% (i.e., 71% - 80%). Ninth 10% (81% - 90%). If every student completes every assignment, every student will pass the class. Tenth tier (91%-100%). For students who do not complete all course work. Grade A AB+ B BC+ C C- to F Cumulative Percent 10 20 30 50 70 80 90 100 4 Grading Rubric: Your course points will be based on the following criteria: Assignments Points Quizzes (four quizzes at 50 points each) 200 Mini-case analysis Artifacts 100 Case 1 – What is Strategy? (10 points) WSJ Cases 2 (20 points) WSJ Cases 3 and 4 (35 points each) Mini-case analysis Benchmark & Critiques 100 Case 1 – What is Strategy? (10 points) WSJ Cases 2 (20 points) WSJ Cases 3 and 4 (35 points each) Mini-case analysis Instructor Adjustment 100 Case 1 – What is Strategy? (10 points) WSJ Cases 2 (20 points) WSJ Cases 3 and 4 (35 points each) GLO-BUS Simulation Exercises 400 Simulation quiz (40 points) Simulation performance (160 points) 3-Year Strategic plan (70 points) Personal experience report (70 pts.) Personal experience peer review (30 pts.) Glo-Bus submitted Peer evaluation (30 pts.) Total for Online Sections 900 For face-to-face (F2F) classes there is an 100 attendance and participation grade Total for F2F sections 1,000 Final grades can be obtained through the UNCG uncGenie immediately the grades are posted to the UNCG Web site or sent to the Registrar's Office. COURSE ASSIGNMENTS 1. Quizzes There will be FOUR quizzes on the material presented in class in the form of video lectures and from the textbook. The quiz is open book. The quiz is an INDIVIDUAL activity. As the course is graded on a relative scale, giving assistance to another student will harm your own grade. Each quiz will consist of 25 questions (multiple choice, pick-all-that apply, and matching). You will be given one half hour (30 minutes) to complete each exam, within a 24-hour period (from 11:59 PM (Midnight) MONDAY to 11:59 PM TUESDAY – In effect, all day Tuesday). The quizzes are not cumulative, but the nature of the course material results in a de facto need for cumulative course knowledge. As the quizzes times are posted well in advance, it is your responsibility to ensure that you are free during the quiz period. There will be no final exam. There are practice quizzes covering all the Units in the course. The practice quizzes have no point value toward your final grade and are intended as an optional tool. The quizzes are intended to 5 give you an opportunity to: 1) assess the nature of the questions that will be asked on the exam so you can study appropriately; 2) test your computer system to ensure you experience no technical problems during exams, and 3) assess your level of readiness for the exams. The practices quizzes will be disabled at least 12 hours before a quiz is available to be taken by students. 2. Mini-case assignments There will be FOUR mini-case analysis assignments involving peer reviews. The purpose of the individual written assignments is to help you develop higher-level understanding of major concepts in the course. Assignments are based on selected cases from the Wall Street Journal which will cover a couple of major topics in the course. Mobius SLIP (mobiusSLIP.com) will be used for administering and processing the written assignments. Mobius SLIP is accessible via the Blackboard course menu. In each assignment, you will be randomly matched with a varying group of peers, whose identities you will not know. Scores generated by peer assessment will count towards your grade. The Mobius SLIP Student Guide explaining the system’s workflow and interface is accessible at the Mobius SLIP website. Your Artifacts on the mini-case assignments must respond to the questions with the response to each question clearly indicated in a separate paragraph. For example, if the mini-case has five (5) questions, your responses to the questions must be document in five (5) different paragraphs with each paragraph focusing on a separate question. Plagiarism detection: Mobius SLIP has a button to alert the professor to potential plagiarism issues in peers’ work. Please include a website address (url) pointing to the material you believe has been copied or incorrectly cited. Students violating the UNCG honor code will be given a zero for the assignment on the first offense. For the second offense, students will be given a failing grade in the course and referral to university’s honor committee. Students that identify plagiarism will be given a half-letter grade increase in their final assessment (one-time only). The code for sell-enrollment is: fall14ef (lowercase) 3. Glo-Bus Simulation Exercises Team would be randomly formed for the Glo-Bus Simulation exercise. Each team will manage a company, which would be required to make a set of decisions relating to the various functional areas in a company in the simulation game, GLO-BUS. To learn the mechanics of playing the simulation, you will need to read the Player’s Guide thoroughly. To register for the GLO-BUS simulation, I will form student groups for the GLO-BUS simulation game and provide each student with her/his industry/company registration code before the commencement of class. You will then have to go to www.glo-bus.com and register for the simulation exercise. You will need to complete the registration process by paying with a credit card (if you do not purchase the course textbook with a registration code embedded). There will also be a practice round to help you familiarize yourself with the dynamics of the game. You will be evaluated on the following activities: 1. One Simulation quiz (open-book, to be completed online by the due date shown in the schedule). 2. Developing a 3-Year Strategic Plan on-line for Years 11 to 13 (Decisions 6 to 8). Articulate your team’s company’s strategic vision (in a couple of sentences); Set performance targets for EPS, ROE, Stock price appreciation, credit rating, and image rating for each of the next three years; 6 State the competitive strategy the company will pursue in entry-level cameras and cite data showing that this strategy is either currently on track or will require substantial internal changes. State the competitive strategy the company will pursue in multi-featured cameras and cite data showing that this strategy is either currently on tack or will require substantial internal changes; and Develop a projected income statement that lays out projections of unit sales, revenues, costs, and profits for each of the four geographic regions and for the company as a whole for each of the next three years. 3. Simulation Performance: You will be awarded points based on how well your company meets its different performance objectives in comparison with other companies in the same industry. Your company’s performance will be based on five performance measures, with weights in parentheses: (a) earnings per share (20%); (b) return on stockholders’ equity (ROE) (20%); (c) stock price appreciation (20%); (d) the company’s credit rating (20%); and (e) corporate/brand image (20%). 4. Simulation Meetings: Team members need to demonstrate that they can effectively schedule, plan and document meetings. Ideally, team members should seek to have the highest quality encounter on-line. Suggestions for meetings include: a conference call by Skype. Skype allows for three-way meetings within its free application; and meeting is through an asynchronous series of postings on the discussion board in GLO-BUS. Irrespective of the meeting modality, there needs to be an agenda prepared (the plan) and minutes kept (documentation). With respect to scheduling, given the on-line nature of the course, it is reasonable to expect your team members to respond within one business day to asynchronous posts or within shorter windows if you should so agree. It may be beneficial to e-mail you team members that you have posted a message. I take freeriding very seriously and team members who free-ride will obtain a zero score for each of the Glo-Bus exercises. 5. A written report of a review of your personal experience at the end of the simulation. ***THE REPORT WILL BE SUBMITTED THROUGH THE MOBIUS SLIP*** The written report should include the following in an integrated manner: a. An overview of the total experience including the group's greatest strengths and weaknesses. b. Assess your own role in the group's dynamics. What would you have done differently? What would you do again next time? c. Which other group member's behavior (other than yourself) did you find most effective in helping to achieve the collective goals? How will you integrate this into your future experiences? d. Which other group member's behavior (other than yourself) did you find most detrimental to achieve the collective goals? Have you ever exhibited this behavior? In the Review phase of the assignment, identify if your group had similar strengths and challenges. For the challenges, offer an alternative strategy for improving the dynamic. Submission specifications: a. Write a 1,000 - 1,250 word (approximately 4-5 double-spaced pages with 1-inch margins) report on your experience. b. Give the report a title that reflects your experience (e.g., 'The Best Darn Group Since the Smiths' or 'The Donner Party of Glo-Bus Teams'). 7 c. Immediately below the title put the word count in parentheses. d. Do NOT use any names in the report (your own, a group member's name, or the company name selected. e. Apply the Learning Objectives when preparing and reviewing peers' reports. 6. Team member non-performance recourse process: Group exercises are among the most difficult in business and during school especially when team members are in different parts of the State/Country. Therefore, it is common for teams to experience a variety of problems ranging from overactive participants to free-riders. If your team experiences a dysfunctional dynamic, it is essential that the process be fully documented for any instructor mitigation to occur. If you feel that your group is not performing effectively, alert the instructor directly by email. While the GLO-BUS site of the groups will be monitored, the class is large and there are many groups and non-performance should be specifically identified. You will have the opportunity to directly influence your team members’ grade through the evaluation process. The written report must not be more than 5 pages. 4. Readings Readings are assigned for each section of the semester. You will be required to read from your textbook and additional readings if possible. The additional readings will be supplied on-line. And it will be your responsibility to read in preparation for the class activities. It is suggested that you keep a notebook and take notes for each chapter of required reading to supplement the Powerpoint notes. If you require further explanation of the concepts in the textbook or have questions after you read the book or Powerpoint notes, or any course-related question, post your question on the discussion board under “Ask the Professor” so that other students in the class will have access to your question and my response. I will respond to all course-related questions within 48 hours. All personal questions should be sent to my email address and I will respond as soon as possible (usually within 24 hours). I will not respond to any course-related questions sent to my email address. This is the best way to comprehend the material since you will not attend classroom lectures. ADDITIONAL REQUIREMENTS Blackboard and Electronic Communications A number of course documents, including course lecture slides and readings, will be posted in Blackboard. Typically an electronic communication will be sent to the class indicating that a new posting has been made through your UNCG email address. Having access to and frequently checking Blackboard and your UNCG emails will be important to your success in this course. Email Communications For purposes of this course I will assume that you check your UNCG email daily. Thus, I assume you will be aware of any communications or requests sent at least 24 hours prior to any assignment relating to the class meetings. If you have any questions about UNCG email you can obtain assistance by calling 256-tech during normal business hours or by asking for assistance in the Bryan School computer labs. ALL ELECTRONIC COMMUNICATIONS WILL BE SENT TO YOUR UNCG EMAIL ADDRESS. 8 ALSO USE YOUR UNCG EMAIL ACCOUNT TO COMMUNICATE WITH ME AT ALL TIMES. I WILL NOT RESPOND TO ANY ELECTRONIC COMMUNICATIONS THAT IS NOT FROM A UNCG EMAIL ACCOUNT. Inclement Weather The University of North Carolina at Greensboro will remain open during adverse weather conditions unless the Chancellor makes the administrative decision to make a schedule change. Students can obtain details on those decisions from the Adverse Weather Line at (336) 334-4400 or the web address: http://www.uncg.edu/iss/weather.htm. STATEMENT OF STUDENTS' RIGHTS AND RESPONSIBILITIES As a student in this class, you have explicit rights and responsibilities. Your full understanding and acceptance of the following rights and responsibilities can lead to more useful time in the class and more effective learning. You have the right to expect: a) Your professor to be prepared for each class, to start the class promptly at the designated time and to end the class at the designated time. b) Your professor to teach all scheduled classes or to arrange for a qualified substitute if it is necessary to miss class because of University or departmental approved commitments. c) Clear statements of course expectations, policies, testing, and grading practices and student performance. d) Your professor to hold a reasonable number of office hours to discuss assignments or to assist you with course matters. e) Knowledgeable assistance from you professor regarding class assignments and course contents. f) Your professor's behavior to reflect equitable treatment, ethical practices, and respect for human rights. g) Opportunities to challenge ideas and defend your beliefs in a professional manner. h) To be challenged so as to grow both academically and professionally. i) Your professor to abide by University policies and to have fairness and clarity in the evaluation of your performance. j) Adequate opportunity to appeal any perceived violations of the above rights. You have specific responsibilities to: a) Plan your study and work schedule appropriately to allow sufficient time to do quality work in the course. (Please review "Suggested Academic Workload Guidelines" for the Bryan School of Business and Economics published in the UNCG Undergraduate Bulletin) b) Attend each class on time and be prepared to discuss readings and participate in discussions. c) Complete assignments by due date and submit quality work. d) Understand and follow course policies as explained in class and in the syllabus. e) Commit yourself to grow academically and professionally. f) Work effectively and cooperatively as a team member on group projects as assigned. g) Practice ethical behaviors and display respect for the rights of others. Please refrain from eating, drinking, and wearing hats or caps in the classroom. 9 h) Contact your professor and discuss circumstances that my prevent you from achieving acceptable performance and to make contact on a timely basis. i) Fully understand and abide by the UNCG Honor Policy and other University policies on student conduct. j) Report observed violations of the UNCG Honor Policy. You are encouraged to read the Bryan School’s guidelines for student conduct at http://www.uncg.edu/bae/faculty_student_guidelines.pdf 10 COURSE SCHEDULE / CHECKLIST You can also use the following schedule as a checklist to track your progress in the course. Units containing readings and video-lectures are posted in the Learning Area on the Blackboard. Surveys and quizzes are posted in the Start Here page of the Blackboard. Links to access MOBIUS SLIP will be sent to you through your UNCG email. WEEK TUESDAY THURSDAY Week 1: Starts August 18 Unit 1 Read DLEM Chapters 1 & 13 Readiness Assessment Unit 1 Read DLEM Chapter 13 Read GLO-BUS Guide Unit 2 Read DLEM Chapter 2 August 22 is the last day to drop w/ a full refund. Unit 2 Read DLEM Chapter 2 Week 2: Starts August 25 Units 1&2 practice Quiz Available Week 3: Starts September 1 - 5 Week 4: Starts September 8 Quiz 1 Due (Focus of Quiz is Units 1 and 2) Register for MOBIUS SLIP Mini-case 1 Available Aug 29 Unit 3 Read DLEM Chapter 3 Sept. 1 is Labor Day (no class) GLO-BUS Quiz 1 Due Unit 3 Read DLEM Chapter 4 Mini-case 1 Deliverable 1 (M1 D1) Due Unit 4 Read DLEM Chapter 5 GLO-BUS Practice Decision Due Unit 3 Practice Quiz Available GLO-BUS Decision 1 (Y6) Due Unit 4 Practice Quiz Available. Mini-case 1 Deliverable 2 (M1 D2) Due Week 5: Starts September 15 Week 6: Starts September 22 Quiz 2 Due (Focus of Quiz is Units 3, 4 and 5) Unit 5 Read DLEM Chapter 6 Unit 5 Practice Quiz Available Mini-Case 2 Available GLO-BUS Decision 2 (Y7) Due Mini-case 1 Deliverable 3 (M1 D3) Due GLO-BUS Decision 3 (Y8) Due Mini-case 2 Deliverable 1 (M2 D1) Due Mini-case 3 Opens 11 Week 7: Starts September 29 Week 8: Starts October 6 Week 9: Starts October 13 Unit 6 Read DLEM Chapter 7 Unit 6 Practice Quiz Available Unit 7 Read DLEM Chapter 9 GLO-BUS Decision 5 Due Unit 7 Practice Quiz Available Mini-case 2 Deliverable 3 (M2 D3) Due FALL BREAK GLO-BUS Decision 4 (Y9) Due Mini-case 2 Deliverable 2 (M2 D2) Due Quiz 3 Due (Focus of Quiz is Units 6, 7 and 9) Oct. 10 is last day to drop without academic penalty Unit 8 Read DLEM Chapter 10 GLO-BUS Decision 6 (Y10) Mini-case 3 Deliverable 1 (M3 D1) Due Week 10: Starts October 20 Units 9 Read DLEM Chapter 11 Unit 9 Practice Quiz Available Week 11: Starts October 27 Week 12: Starts Quiz 4 (Focus of quiz is on Units 8 and 9) Mini-case 3 Deliverable 3 (M3 D3) Due Unit 8 Practice Quiz Available GLO-BUS Decision 7 (Y11) Due Mini-case 3 Deliverable 2 (M3 D2) Due Mini-Case 4 Available GLO-BUS Decision 8 (Y12) Due GLO-BUS 3-Year Strategic Plan Due GLO-BUS Decision 9 (Y13) Due November 3 Week 13: Starts November 10 Mini-case 4 Deliverable 1 (M4 D1) Due GLO-BUS Decision 10 (Y 14) Due Week 14: Starts November 17 Mini-case 4 Deliverable 2 (M4 D2) Due GLO-BUS REPORT DUE AT IN MOBIUS 23:59 (G1D1) 12 Week 15: Mini-case 4 Deliverable 3 (M3 D3) Due November 24 THANKSGIVING HOLIDAY GLO-BUS Peer Evaluation Due in Glo-Bus System Reviews on Peers’ Glo-Bus Reflections Due in Mobius (G1D2) Week 16 December 1 Reactions to Peers’ Glo-Bus Reflections Due in Mobius (G1D3) 13 SCHEDULE OF VIDEO LECTURE AND READING ACTIVITIES BY UNITS UNIT 1: What Is Strategic Management? o o o o o Unit 1-1: Definition of Strategy and Strategic Management Unit 1-2: The Strategic Management Process Unit 1-3: Corporate Governance and Stakeholder Management Unit 1-4: Ensuring Coherence in Strategic Direction Unit 1-5: Analyzing Strategic Management Cases ____________________________________________________________________________ UNIT 2: Analyzing the External Environment o Unit 2-1: Importance of External Environment o Unit 2-2: Environmentally Aware Organization o Unit 2-3: The General Environment o Unit 2-4: The competitive Environment I o Unit 2-5: The Competitive Environment II ____________________________________________________________________________ UNIT 3: Assessing the Internal Environment of the Firm (and Intellectual Assets) o o o o o o o Unit 3-1: SWOT Analysis Unit 3-2: Value Chain Analysis Unit 3-3: Resources and Capabilities Unit 3-4: Evaluating Firm Performance Unit 3-5: Knowledge, Human Capital and Intellectual Capital Unit 3-6: Social Capital Unit 3-7: Leveraging Human Capital and Knowledge ____________________________________________________________________________ UNIT 4: Business-Level Strategy o o o o o o Unit 4-1: Competitive Advantage and Business-Level Strategy Unit 4-2: Cost Leadership Strategy Unit 4-3: Differentiation Strategy Unit 4-4: Focus Strategy Unit 4-5: Combination Strategy Unit 4-6: Industry Life Cycle Stages and Business-level Strategies __________________________________________________________________________ 14 __________________________________________________________________________ UNIT 5: Corporate-Level Strategy o o o o o Unit 5-1: Corporate Strategy through Diversification Unit 5-2: Related Diversification Unit 5-3: Unrelated Diversification Unit 5-4: Means to Achieve Diversification Unit 5-5: Managerial Motives and Value Creation ____________________________________________________________________________ UNIT 6: International Strategy o Unit 6-1: Factors Affecting International Competitiveness o Unit 6-2: International Expansion: Motives and Risks o Unit 6-3: Competitive Advantage in International Markets o Unit 6-4: Entry Modes of International Expansion ____________________________________________________________________________ UNIT 7: Strategic Control and Corporate Governance o Unit 7-1: Responding to Environmental Change o Unit 7-2: Balancing Culture, Rewards, and Boundaries o Unit 7-3: Corporate Governance and Internal Control Mechanisms o Unit 7-4: External Corporate Governance Mechanisms ____________________________________________________________________________ UNIT 8: Organizational Design o o o Unit 8-1: Traditional Forms of Organizational Design Unit 8-2: International Operations and Organizational Structure Unit 8-3: Boundryless Organizational Designs ____________________________________________________________________________ UNIT 9: Strategic Leadership o Unit 9-1: Three Interdependent Activities of Leadership o Unit 9-2: Emotional Intelligence o Unit 9-3: Developing a Learning Organization o Unit 9-4: Creating an Ethical Organization __________________________________________________________________________