CMAdvisor Advancing Professional Construction and Program Management Worldwide True Collaboration in Construction? Owners Forum Offers the “Inside Scoop” “Best Practices—Best Practitioners” March/April 2010 Volume XXIX, No. 2 Contents March/April 2010 Volume XXIX, No. 2 6Beyond Kumbaya: True Collaboration in Construction? Collaboration in construction isn’t about everybody getting along. It’s about building a strong foundation of trust, with backing from top management. 8“Best Practices—Best Practitioners.” The recently announced alliance between CMAA and the Construction Industry Institute promises to bring powerful resources together to improve capital projects nationwide. CMAA PRESENTS The first new edition of Construction Management Standards of Practice in six years. The 2010 Edition includes entirely new chapters on Sustainability, BIM and Risk Management, along with extended coverage of Program Management and other updates. For CM/PM practitioners, the new SOP defines excellent professional practice. It can help you market your services and guide your staff training and development. For owners, the SOP summarizes what to expect from your service providers. There is no better authority on what CMs do, how we do it, and how our owner clients benefit. Columns Feature 10Owner’s Forum Offers CMs the “Inside Scoop” Leading owners and top executives of CM/PM services firms will come together for a vital strategic dialog in Atlanta in May. CMAdvisor Departments 12 News 17 Foundation 18Professional Practice Corner GARY CARDAMONE, PE, DIRECTOR OF CONSTRUCTION MANAGEMENT, PORT OF LONG BEACH, CA, AND CHAIR, CMAA SOP COMMITTEE 2 25President’s Report By Bruce D’Agostino, CAE, FCMAA 16 Certification “As an owner practitioner myself, I would expect every CM pursuing work with my agency to be well versed in all areas of the Standards of Practice.” Order your copy today online through the CMAA website. 5Chairman’s Report By Gary Cardamone, PE 20Legal Corner Cover photo: Snead Hall, School of Business, and East Hall, School of Engineering, Virginia Commonwealth University. 22 Member News Photo courtesy of Gilbane Building Company. 23 Chapter News 24Professional Development Calendar March/April 3 CPS offers peace of mind every phase of the way Structured Cabling Voice • Data • Video Mobile Surveillance Unit CCTV/ Camera Security Trailer Security Officer CMAdvisor Chairman’s Report Chairman of the Board Gary Cardamone, PE Port of Long Beach, CA Our Alliance with CII President and Chief Executive Officer Bruce D’Agostino, CAE, FCMAA By Gary Cardamone, PE Port of Long Beach, CA Editor John McKeon In this issue of CM Advisor you will read about the alliance CMAA has recently formed with the Construction Industry Institute (CII) at the University of Texas in Austin. I believe this alliance is going to be extraordinarily productive and valuable for both of us. Contributing Writers Sarah Black Martha Montague Design TGD Communications, Inc. 800–310–5535 www.dmcommun.com www.eCamSecure.com www.cpssecurity.com sales@cpssecurity.com CA C7 825688 | ACO 6119 | PPO 11094 | GA PSC001921 | NV 741 | AZ 1003939 | FL B2100148 | UT P102088 | TX C09819 | L A 531 | AR B2005-0080 | NM 2328 The best CM/PM education in the business. CMAA is your partner for high value professional education for every member of your team at every level. For new hires, our Construction Manager In Training (CMIT) program supports the transition into the workplace. At the high end, the Certified Construction Manager (CCM®) credential identifies the best in the business. Deliver SOP-based training to your entire team for as little as $35 per hour of expert instruction with flexible licensing of our online SOP modules. Or select from a broad menu of events, interactive webinars, and other programs. To learn more, visit www.cmaanet.org/pd-home. CMAA is a construction industry association of 6,200 firms and professionals who provide management services to owners who are planning, designing and constructing capital facilities and infrastructure projects. Our Mission is to Promote and Enhance Leadership, Professionalism and Excellence in Managing the Development and Construction of Projects and Programs. CM Advisor, published bi­‑monthly by CMAA, reports on and follows the industry as a service to its members. Submission of articles, ideas and suggestions is appreciated and encouraged. 7926 Jones Branch Drive, Suite 800 McLean, Virginia 22102-3303 USA Phone: 703.356.2622 Fax: 703.356.6388 Email: info@cmaanet.org Web: www.cmaanet.org CMAA ©Copyright 2010, ISSN 1084-75327 Reproduction or redistribution in any form is forbidden without written permission of the publisher. CMAA members receive this newsletter as a member benefit. For advertising information, contact Tom Egly at tom.egly@tgdcom.com. CII was founded in 1983 and now has more than 100 members, including major construction owners, contractors, and A/E service firms, as well as working relationships with more than 40 other universities. CII’s creation represented the first industry-government-academic collaboration to bring rigorous research to the engineering and construction world. This collaboration has produced valuable research on more than 150 topics, including 14 published Best Practices in such areas as Pre-Project Planning, Team Building, Constructability, Change Management, and Quality Management. These are easily recognizable as the same topics CMAA has worked to address through the development and continual improvement of our Standards of Practice (SOP) and extensive Professional Development programs. Moreover, CII and CMAA have long had key members in common, including owners like the General Services Administration, the Army Corps of Engineers and Constellation Energy. In addition, many CMAA service provider members also belong to CII. Why would these organizations maintain two memberships? Clearly, because they see different but complementary values in the two groups. By working together, CII and CMAA have a clear chance to make two plus two equal five…or more! CII’s focus is organizational, while CMAA stresses the practice of Construction and Program Management by individual professionals. This is why the alliance theme of “Best Practices – Best Practitioners” is so appropriate. It’s vital to identify Best Practices, of course, but they remain just words unless owners have the support of seasoned, skilled, and committed professionals to deliver them on actual jobs. Early in the new alliance, CII and CMAA will deliver all the natural first steps. We’ve established reciprocal discounts on document purchases, conference registrations, and other transactions, and we’ve already shared promotion of the organizations’ principal spring events: CII’s Performance Improvement Workshop in Florida in April and CMAA’s Owners’ Forum in Atlanta in May. CII will support and promote CCM certification. In fact, CMAA President and CEO Bruce D’Agostino will be joined by Randy Larson, CCM, FCMAA, of PBS&J and Chuck Hardy, CCM, of GSA at CII’s April event, in a showcased presentation on the culture of certification. Other initiatives will be more complex and time-intensive. We will soon launch, for example, an effort to compare our SOP to CII’s published Best Practices, to find areas in which the documents may differ and define ways to harmonize them. We will also work to develop new metrics by which we can demonstrate the tangible benefits of applying the SOPs to projects. This is a key step toward our long-held goal of verifying the value of professional CM. The more we talk with CII, the more exciting our shared future looks. There are a remarkable number of ways in which these two organizations can work together to deliver very significant value to the construction industry. 4 CMAdvisor March/April 5 The University of Texas based Construction Industry Institute (CII), in preparing its 2009 Strategic Plan, conducted an Emerging Trends report that identified collaboration as a key to the future. CII noted: “Because of complexities inherent to modern projects as well as a drive toward sustainability, the project manager of the future will need to be able to communicate more effectively with all disciplines of the project delivery process. This communication will begin early in design development and continue through implementation and operation.” (See page 8 for coverage of the collaboration between CII and CMAA.) Collaboration can take many forms, and it’s often easier to recognize in its absence. Fraga cites, among the symptoms of inadequate collaboration, “poor or guarded communications and ineffective, slow decision making.” He adds, “Teams can collaborate grudgingly or they can collaborate in the extreme. You see extreme collaboration in military, firefighting and other extreme situations where individuals are willing to risk their lives for the greater good.” Fraga acknowledges it’s unlikely to see much life-risking in construction, but the important step is to get past grudging collaboration. Dan Fauchier of the ReAlignment Group draws this comparison: BEYOND KUMBAYA: True Collaboration in Construction? “A kumbaya moment” describes, somewhat derisively, a superficial show of goodwill and cooperation beneath which nothing fundamental changes. 6 CMAdvisor When it comes to true collaboration on construction projects, leading CMs and other observers stress it’s the fundamentals, not the window dressing, that matter. “People keep talking about the kumbaya aspect, and you keep looking for the substance,” says Bob Hixon, PE, CCM, FCMAA, of Hill International. “We’re not trying to all hug each other, but to establish a basis for trust and collaboration.” Robert Fraga, AIA, FCMAA, of the Smithsonian Institution puts it another way. “Collaboration is not about getting along,” he says. “It is better to get along but it is not a prerequisite for collaboration. In fact, there are many historical examples where team members hated each other and collaborated magnificently…Gilbert and Sullivan, the 1907 Detroit Tigers, the Manhattan Project scientists…I have also participated in projects where everybody liked each other and the project was a failure.” “Collaborative teams have more informal communication, more decisions made with full buy-in by all team members, smoother and more organized work flow evidenced by fewer workers moving in more harmonious patterns, and generally a less cluttered worksite because materials are flowing in as needed rather than getting stacked up everywhere unused. The converse is a team that puts everything in writing, floods a site with workers playing catch-up and stacks materials everywhere because they don’t know what activities will have to done out of sequence and need to assure materials are ready when needed. Collaborative teams also smile more.” For Hixon, trust is always the key, and it’s important for CMs, in particular, to understand how to build trust. “If all I do is pick on the contractor, I’m of no value to him and all he’ll do is ignore me whenever he can. You add value by being involved early on to insure things are going properly, so that we’ll all be successful and not just one of us.” An early start is also essential in managing the huge information flows that even a straightforward project can create, says Eric Law of software vendor EADOC. “You cannot run a sizable project these days without one or more software tools,” he adds. “When you first assemble your team, discuss how you are going to move information across the team, how you are going to capture the information and finally, how you are going to distribute and archive it when the project is complete. “Start when a project is in its infancy and there are only small amounts of information,” Law says. In addition to information flow, risk management also needs “front-of-mind” attention early on. “If you have the mutual trust, everybody will pick up the risk they can manage and will not be unreasonable and expect people to manage things they can’t control,” says Hixon. Fauchier comments that “truly collaborative teams can influence how risk is handled by working together to identify, predict and mitigate risks week by week and month by month. In fact, in our experience, teams who take time to address risk openly increase their level of collaboration just in doing that.” Collaboration must work on a daily basis in the field, but also must have the clear and strong support of top management. In the field, it’s important that no team member be put in a situation where financial survival is imperiled. “It is better to get along but it is not a prerequisite for collaboration. In fact, there are many historical examples where team members hated each other and collaborated magnificently.” “Sometimes the profit motive might be such that the more work the contractor can get by change order, the better compensation they get,” says Hixon. “This creates an adverse situation. Or the subs may have been squeezed brutally in the bidding, and they’re starting from a down position. You can’t collaborate if you’re in survival mode. But if everybody is on a reasonable basis, the key for collaboration has to come from the top. It can work on the field level but mainly it has to come from the top. The principals of the firms have to be involved.” In Fauchier’s experience, “collaboration can be an expectation set early by the executives, especially the owner, or it can well up from within project teams who, as people, know the value of working together harmoniously. In both cases intent must be coupled with tools and coaching. As a CM I’ve been able to lead collaboratively by example, but for sustained collaboration it must be “programmed” into the project.” He also has seen teams change their character in mid-project. “A team that starts on a less-than-collaborative project and wants to step up and turn it around can choose to realign itself into horizontal teams cutting across the vertical organizational ‘silos.’ We have found realigned teams can be coached to be very collaborative even in an atmosphere that breeds conflict,” Fauchier says. Whatever the delivery method or other project particulars, Fauchier adds, “CMs must be the leaders and champions of collaboration.” March/April 7 “Best Practices— Best Practitioners.” That’s a simple and powerful promise, and making it a reality is the mission of a new collaboration between CMAA and the Construction Industry Institute at the University of Texas, Austin. The alliance will provide a clear connection between: • CII’s carefully validated construction Best Practices, in-depth industry research, bench‑ marking and other respected programs, and • CMAA’s Professional Development, certification and publications, particularly the 2010 edition of Construction Management Standards of Practice. CII is a consortium of more than 100 members, including construction owners both public and private, major engineering, construction and CM services firms, and academic institutions. According to CII Director Wayne Crew, the impetus for a closer link to CMAA arose from the membership. “Our members asked us to look at CMAA and how some of our Professional Development programs could fit into the certification process that CMAA has in the CCM program,” he explains. “As we did that we recognized that a deeper and broader relationship with CMAA would bring to the forefront an opportunity to disseminate on a much wider and greater basis our research findings that can really help improve the industry.” Bruce D’Agostino, President and CEO of CMAA, comments, “CII is dedicated to identifying the factors and practices that make projects succeed, while CMAA devotes itself to identifying and supporting the people who deliver those 8 CMAdvisor advantages. By working together, CII and CMAA will provide significant value to the entire construction community.” CMAA is offering reciprocal discounts on event registrations, bookstore purchases, and educational programs to members of CII. Among the early fruits of the new CII/CMAA collaboration: The CII/CMAA Memorandum of Understanding states that the intent is “to form a strategic alliance with the mission to improve delivery of capital facilities in all settings by promoting the professional practice of Construction and Program Management in conjunction with the broadest possible application of recognized industry Best Practices” • CMAA members can get a sharply discounted registration rate for CII’s Performance Improvement Workshop in Florida in April. Click here for details. • CMAA members Randy Larson, CCM, FCMAA of PBS&J and Charles Hardy, CCM of the General Services Administration will join President and CEO Bruce D’Agostino, CAE, FCMAA in a presentation at the PIW focusing on the Culture of Certification. • CII will present a two-hour introduction to its Best Practices as the opening session of the CMAA Owners Forum in Atlanta in May. • CMAA members can obtain electronic copies of all CII publications (around 500 publications), including CII Education Modules, at a 45% discount from non-CII member prices. Click here for more information. • CII’s Online Education courses (18 online hours on 7 topics,) based on CII Best Practices, are available to CMAA members at a 35% discount from non-CII member prices. Click here to explore these options. Best Practices For Best Practitioners Bruce D’Agostino With Wayne Crew Wayne Crew is the Director of the Construction Industry Institute. He joined CII in 2004 as the Associate Director of Research. Prior to that, he served as vice president of construction for Technip USA Corporation in Houston, TX. The two organizations have taken the first steps toward a very significant long-term effort to harmonize CII Best Practices and the CMAA Construction Management Standards of Practice. This effort will rely on a committee of subject matter experts chosen from the two organizations’ members, who will review the content of both resources and identify areas of overlap, similarity and difference. LISTEN NOW to the entire CMAA Radio interview with Crew CMAA members will also have the opportunity to become part of CII’s benchmarking program, which now includes data from nearly $110 billion worth of construction projects. “Our goal is to improve the industry and improve capital project delivery processes and CMAA is a really bright spot where we can disseminate our research findings,” Crew says. “We’re excited about it.” March/April 9 OWNER’S FORUM OFFERS CMs THE “INSIDE SCOOP” MAY 2– 4, 2010 For organizations and practitioners looking for solutions to today’s business problems, reliable and authoritative market intelligence is a must. Owners Forum Schedule This year will provide no better venue to gather this kind of straight-from-the-source information than the CMAA Owners Forum in Atlanta on May 2–4. 1:00 – 3:00 CII Special Session—Best Practices 3:00 – 4:30 Fellows Forum—Filling the Leadership Gap 5:00 – 6:00 Welcome Reception Speakers at the Forum will represent such pace-setting organizations as: SUNDAY • American Airlines • Atlanta-Hartsfield International Airport • Chevron • Georgia Aquarium MONDAY • MassPort • M.C. Anderson Medical Center 7:30 – 9:00 • Procter & Gamble • Sutter Healthcare Breakfast with CMAA Chairman Gary Cardamone’s Welcome Address • Target • Tennessee Valley Authority 9:00 – 10:30 Plenary—Buildings, featuring Target, Georgia Aquarium, Sutter Healthcare, M.D. Anderson Medical Center • Virginia DOT 10:30 – 10:45 Networking Break They’ll share their insights and plans in four segment sessions, focusing on buildings, transportation, process industries and the federal sector. Each speaker will brief attendees on their programs in progress as well as in the pipeline, and provide their own perspectives on the major trends shaping the market today. 10:45 – 12:15 Plenary—Process Industries, featuring Procter & Gamble, Chevron, Tennessee Valley Authority, Constellation Energy (invited) 12:15 – 1:30 Networking lunch 1:30 – 3:00 Plenary—Transportation and Transit, featuring American Airlines, Atlanta Hartsfield International Airport, Dallas Area Rapid Transit—DART, Transurban, Virginia DOT 3:00 – 3:30 Networking Break 3:30 – 4:45 Town Hall with Owners hosted by Mark Bridgers, Director, FMI Corporation 5:00 – 6:00 CMAA Foundation “Old South” Reception • U.S. General Services • U.S. Army Corps of Engineers. Administration CMAA Chairman Cardamone’s special video message about the Forum: ATLANTA, GA “The sessions will be strategic,” stresses CMAA Chairman Gary Cardamone, PE, director of Construction Management at the Port of Long Beach, CA. “We won’t focus on the basics of how to perform CM, but rather on where the business is going and how we can improve our results. “For CM firms and individuals,” Cardamone adds, “the Forum will reveal what owners are planning, what they need now, and just what additional services they will need in the future. Plus, they will have numerous networking opportunities, including valuable face-time with owners. For owner organizations and individuals, the Forum is an excellent opportunity to share best practices with each other, discuss strategies for a recovering economy, convey their needs and concerns to service providers, and learn what today’s marketplace has to offer.” In addition to the four segmented sessions, the Forum will offer two multi-speaker Town Hall meetings, as well as a presentation on “Leadership” by the CMAA College of Fellows. The Construction Industry Institute will open the Forum program on Sunday afternoon with a two-hour introduction to its construction Best Practices program. CII Director Wayne Crew will be the featured speaker at breakfast on Tuesday. The CMAA Foundation will host “An Evening in the Old South” reception on Monday. TUESDAY 7:30 – 9:00 Breakfast with featured keynote by Wayne Crew, Executive Director, CII 9:00 – 9:30 Break 9:30 – 10:45 Plenary—Federal Markets, featuring GSA, USACE, Department of Veteran’s Affairs, State Department OBO (invited), DHS Customs and Border Patrol (invited) 10:45 – 11:00 Break 11:00 – 12:00 Closing Town Hall Advance registration for the Forum closes on April 19. 10 CMAdvisor March/April 11 News Water Summit Recruits Top Co-Chairs Top executives from two of the largest and most innovative water systems in the country have signed on as honorary co-chairs of CMAA’s second annual Water Summit. Harlan Kelly Jr., head of the Infrastructure Division of the San Francisco Public Utilities Commission, and Catherine Gerali, district manager of the Metro Wastewater Reclamation District in greater Denver, CO will help shape the program for the Summit, which takes place in Kansas City, MO on July 18 – 20. CMAA has already recruited an impressive roster of both major system owners and top executives of services firms to explore trends and issues affecting water and wastewater infrastructure. Among the confirmed speakers are: • Karen Kubick, PE, wastewater enterprise capital program director at the San Francisco PUC; • James (Tony) Parrot, executive director of the Metropolitan Sewer District of Great Cincinnati; • Steve Nielsen, director of the Indianapolis Department of Public Works; • Jody Puckett, department director for the City of Dallas Water Utilities; • George Hawkins, general manager of the Washington, DC Water and Sewer Authority; and • Arletta Scott Williams, executive director of the Alleghany County Sewer Authority. Discussing water and wastewater issues from the perspective of providers of Construction and Program Management services will be such leaders as: • Dick Fox, chairman and CEO of CDM; • Bob Bailey, president of the Water Business Group at CH2M HILL; • Daniel McCarthy, president of the Water Division at Black & Veatch; • Roger Ward, vice president/Water Services at HNTB Corporation; and • Marty Dorward, senior vice president/Program Management at AECOM Water. Robert Glennon, author of Unquenchable: America’s Water Crisis and What to Do About It, will be keynote speaker. Online advance registration for the Summit will be available soon. David Gannon Dave Creek Paul Grosskruger MWH Constructors, Inc. Broomfield, CO Barnhart, Inc. San Diego, CA Amy Czajkowski, PE Webcor Builders Honolulu, HI McDonough Bolyard Peck, Inc. Atlanta, GA Infrastructure Engineering Corporation Poway, CA Roza Gurevich Tess da Silva Christopher Honkomp Martin Dubroff Larry David Bovis Lend Lease Los Angeles, CA General Services Administration Washington, DC Matthew Feldhaus Analytical Planning Services, Inc. Irvine, CA Charles First Heery International, Inc. Washington, DC 12 CMAdvisor AECOM Design Los Angeles, CA Booz Allen Hamilton San Antonio, TX Kerns LDKC, Inc. Jenks, OK Jason Inki Kim Parsons Pasadena, CA Girish Indru Kripalani ARCADIS U.S., Inc. Los Angeles, CA Dr. John I. Messner, director of the Computer Integrated Construction (CIC) Research Program at the Pennsylvania State University, will offer CMAA members a free hour-long webinar on “Planning the Execution of Building Information Modeling throughout the Design, Construction and Operation of a Project” on April 28 at 2:00 pm. This presentation, partially funded by the Construction Industry Institute, will provide an overview of a structured procedure for integrated teams to plan and communicate their Building Infor‑ mation Modeling (BIM) implementation strategies on a project. Gene Layne McDonough Bolyard Peck, Inc. Richmond, VA Krishna Loomba Fairfax County Department of Public Works Fairfax, VA Steven Eric Lorenzo LaVerne McSwain Brown Construction Services, Inc. Washington, DC Steven Oh, PMP, LEED AP Ken Pruett ARCADIS-US, Inc. Los Angeles, CA Kevin Riley URS Corporation Los Angeles, CA McDonough Bolyard Peck, Inc. Atlanta, GA Paul Oleson Leopoldo Rosas Barton Malow Company Southfield, MI Department of Veterans Affairs North Chicago, IL Bill Lukehart Bradley Ott EQT Corporation Philadelphia, PA M.B. Kahn Construction Co., Inc. Columbia, SC Fred Marsh Ben Pina, PE, LEED®AP Edward Sparkman IV ARCADIS U.S., Inc. Tempe, AZ McDonough Bolyard Peck, Inc. Fairfax, VA D. Sean McCone Johnson, Mirmiran & Thompson Sparks, MD Timothy McDonald The Penrose Group Vienna, VA United States Navy – Civil Engineers Corps Washington, DC Damian Piza CB Richard Ellis San Pedro Garza Garcia Ken Pruett PinnacleOne Irvine, CA Heery International, Inc. Atlanta, GA J. Andrew Simonds Marietta, GA Stefano Terricola DAMS • HYDROELECTRIC • PUMP STORAGE • WATER SUPPLY • FLOOD CONTROL Announces that the TAUM SAUK EPCM TEAM IS AVAILABLE FOR A NEW DAM PROJECT IN THE SPRING OF 2010. This multi-national, multi-lingual team is the most experienced group of dam engineers and builders in the world. The procedure has been developed through a buildingSMART Alliance project by the CIC Research Group at Penn State, and includes four steps: 1)Identify BIM goals and uses; 2)Design the BIM process for the project; 3)Develop information exchange requirements for interactions between project participants; and Congratulations New CCMs! Glenn Barin Penn State Expert Offers Free BIM Webinar 4)Define the project infrastructure to support the BIM implementation. Webinar participants will get detailed templates to support each of the steps. The procedure is described in more detail in a downloadable Guide to Project Execution Planning for BIM. This planning procedure has been developed through the generous support of The Charles Pankow Foundation, CII, the Penn State Office of Physical Plant and the Partnership for Achieving Construction Excellence (PACE). For complete information and registration, visit the CMAA University web pages. SALUDA DAM REMEDIATION PROJECT SOUTH CAROLINA TAUM SAUK UPPER RESERVOIR REBUILD MISSOURI The Taum Sauk EPCM Team – the same EPCM Team that built the OPAL Award winning Saluda Dam – has been together for 10 years and will move to your site regardless of how remote. We can bring our own equipment, safety programs, scheduling and cost control tools, field laboratory, and vehicles to your site. Engineers Construction Managers Safety Engineers Schedulers Environmental Compliance Geologists Dam Designers Estimators Cost Managers QA/QC Specialists License/Permitting Surveyors Resident Engineers Procurement Specialists Cost Managers Laboratory Technicians Contract Administrators CADD Specialists FOR MORE INFORMATION, CONTACT: Paul C. Rizzo President +1 (412) 825-2021 Carl Rizzo Vice President — EPCM +1 (314) 206-0840 www.rizzoa ssoc.com Hill International, Inc. Washington, DC Jon Westervelt Malcolm Pirnie Phoenix, AZ March/April 13 News CMAA Radio Interview: New Approaches to the Construction Industry’s Challenges “We need to increase our focus and attention on maintaining what we have,” said Blaine Leonard, 2010 president of the American Society of Civil Engineers, in an interview with CMAA President and CEO Bruce D’Agostino. Leonard is Research Program Manager at the Utah Department of Transportation and has been involved in ASCE since 1981, serving as the Zone IV Vice President, a Governor of the GeoInstitute, president of the Utah Section, and on a number of national ASCE committees. In the interview, Leonard proposed solutions, both short and long term, to current challenges presented by our nation’s aging infrastructure. “If we spend a few dollars on rehabilitation, we can save a lot of money downstream in not having to replace things after they deteriorate more,” said Leonard. “We need to not forget operations and maintenance, and investing in what we have.” Regarding our nation’s transportation infrastructure funding, Leonard said “It’s not going to be adequate. At current spending and investment levels, we’re soon going to be into a negative balance to the tune of several billion dollars. We have to increase the funding.” Professional Development Updates Have a New Look! CMAA webinar and Professional Development program updates have a new look. Watch for the CMAA University banner each week for a heads-up on future programs. To be certain you get these valuable messages from CMAA, be sure to add mailams.cmaanet.org to your “OK Senders” list. In the short term, Leonard believes one answer lies in an increase to the gas tax. “It’s not popular with a lot of folks, but we use this infrastructure, we need to pay for it. The National Surface Transportation Policy and Revenue Study Commission recommended a 5-8 cent gas tax increase per year for the next 5 years,” said Leonard. Leonard added that Public Private Partnerships are a viable solution for funding some elements of our infrastructure. “As certain areas use it successfully and demonstrate where its proper use is, it will be seen as a good solution for some instances. I think it will also spawn new ideas and solutions as well,” said Leonard. When asked what the key is to attracting smart young professionals to engineering, Leonard raised two points. First, he thinks the industry needs to raise the bar on education and licensure requirements. Second, Leonard thinks a new message to students needs to be put out. “Instead of encouraging students who are good at math and science to enter the engineering field, we need to focus on outcomes,” he said. “If you want to change people’s lives, change the world, become an engineer.” This, he believes, is a more effective message. LISTEN NOW to more on infrastructure, transportation funding, and the future of the engineering profession Upcoming SOP Courses Every CM should make mastering CMAA’s Standards of Practice a priority in 2010. The Standards of Practice Course is a three-day intensive curriculum valuable for those preparing to sit for their CCM exam, and for CMs looking to learn or refresh their knowledge of our Standards of Practice. Find a three-day intensive course in your region that fits into your busy schedule. There are currently eight courses scheduled all over the United States. For information on how you can help get a course scheduled in your area, please contact Dennis Doran, at ddoran@cmaanet.org. If you are unable to travel to a course, consider mastering CMAA’s core competencies in a self-paced environment online. Learn more and preview the Standards of Practice online modules here. CMAA Sustainability Committee Corner The National Sustainability committee formed shortly after the 2007 National Conference in Chicago is one of CMAA’s best kept secrets. We meet regularly (via conference call) with a group of 12 – 15 participants under the leadership of Judith Kunoff, chief architect at MTA New York City Transit and member of the CMAA National Board of Directors. Since our group began, we have participated in panel discussions at the spring Forums in 2008 and 2009 as well as the 2008 and 2009 National Conferences. We look forward to additional participation at the Owner’s Forum helping to pose sustainable questions to the Owners who will be assembled there, as well hosting a Sustainability track at the 2010 Fall National Confer‑ ence. The Sustainability Committee has also “greened” the CMAA’s SOP Guidelines, and is currently working on the Sustainability Module and training materials. As a committee, we hope to serve as a resource to our fellow Construction Management professionals so that the CMAA membership is aware of best practices, upcoming training and learning opportunities, such as USGBC’s USGBC’s Greenbuild Nov 16 – Nov 19 in Chicago, IL and ACEC’s ECOBuild Dec 6 – 10 in Washington, DC. There are many regional and local offerings as well. Please feel free to forward information on pertinent upcoming events which can be featured in this Corner. There are several advance certification programs available including: Refer a Friend to CMAA! Do you have a colleague or client who would benefit from CMAA membership? Visit this link to send them a concise message about CMAA. In the process, you’ll be entered to win one of two valuable prizes: • The Green Building Certification Institute’s LEED Professional • The National Sustainable Building Advisor Program • The Green Globe’s Personnel Certification Construction Managers find themselves critically positioned to help Clients/ Owners build, operate and maintain facilities that demonstrate leadership in high performance building opera‑ tions in today’s sustainable building environment. In the next CM Advisor look for the article sponsored by the Sustainability Committee; it will provide tools, resources and concepts giving you a jump start ensuring you as a CM are optimizing your potential in delivering ongoing sustainable projects to your clients. • A free registration for CMAA’s National Conference & Trade Show in San Diego. • A free “VIP Pass” for any and all CMAA online webinars for the rest of the year. Every time you refer a friend, it’s another entry, improving your chances to win. Do it today! Expertise. Technology. Results. CMAA’s Sustainability Committee also looks to serve as a catalyst to continue to move our profession forward to serve as a true advocate for the Client/ Owner by our bringing technical expertise to the table. One way to leverage that expertise is with a Sustainable “Certification.” Baltimore Boston Richmond Houston San Antonio Salt Lake City Honolulu www.MOCASystems.com 14 CMAdvisor March/April 15 Certification Foundation Q&A with Roy Beeson Foundation Leadership Adapts For Greater Impact CMAA recently interviewed Roy Beeson, PE, CCM of McDonough Bolyard Peck, who chairs the Board of Governors of the Construction Management Certification Institute, the body that administers the Certified Construction Manager Program. Tune in to find out what’s new in Certification and how the program will change and grow in 2010. Click the audio link to hear the full interview, and check out some highlights below: CMAA: Roy, so far in 2010, new applications for the CCM have been arriving at CMCI’s headquarters at a rate of two or three each day. That represents a dramatic surge in interest in the credential. What do you think accounts for this? the competency of their Construction Management team…Owners are becoming more educated and realize that CCMs can bring a tremendous advantage and increase the probability that their projects will be successful and meet the program goals. CMAA: What is a Culture of Certification? Roy: For CMs, a culture of certification describes a business environment in which it is assumed at all levels that the best and most competent CMs are CCMs, and that the organization supports employees in attaining and maintaining their credentials…Here, we include the CCM application in the goal setting section of the performance review. The idea is to stress that being certified is very important to the CM, and to the firm. Roy: We’re in a very competitive environment. Construction Managers are looking for ways to distinguish themselves from the competition. Owners are looking to evaluate LISTEN NOW to the interview Surge of Interest in CCM Designation PD Webinar Calendar CMCI is experiencing a sharp increase in requests for in-person presentations and PowerPoints from organizations for use in-house to inform employees of the benefits of the CCM designation, and to help guide them through the process. This can be attributed, in part, to more and more leaders of large companies encouraging their PMs and CMs to get certified. Leading firms including Vanir, Booz Allen Hamilton, PBS&J, ARCADIS, MBP, and Heery International are among the many noteworthy organizations helping the CCM designation gain momentum, recognition, and value. Subcontractor Scopes of Work Series—Case Studies in Avoiding Scope Gaps and Double Coverage The first free webinar on “How to Become a CCM” in 2010 drew registrants at more than 80 sites around the country. Interested in the program? Find a CCM webinar that fits into your schedule. Reporting & Trending: LAUSD’s $12.6 billion New Construction Bond Program Series Begins Thursday, April 1 This series’ concentration on the nuts and bolts of a construction project, rather than on basic philosophies and concepts, sets it apart. It focuses not on the mechanics of writing subcontract scopes of work, but on why they are written the way they are and common issues we need to look out for. Thursday, April 8 Attendees will learn how to balance needs of the project reporting, usually 10 days each month (25th – 5th) with their resources. FREE! Becoming a Certified Construction Manager Thursday, April 22 The CCM Presentation is a workshop that informs prospective applicants how to fill out the application and ask questions about the CM Certification program. 16 CMAdvisor By Christine Keville, FCMAA Chair The CMAA Foundation has achieved significant accomplishments in recent years, including a library of popular career videos and has made major progress toward the goal of our capital campaign. A few recent changes to the Foundation’s leadership structure, though modest, will have important benefits in helping us achieve even more in the future. For example, the Foundation’s By-Laws have been revised to provide that members of the Board of Directors will be eligible to serve two three-year terms. This will enhance continuity and assure that we always benefit from both experienced leaders and new thinking. innovative and creative ideas. The Investment Advisory Committee will continue to work on providing the Foundation the best return on our investments. Of course, unrestricted gifts are always welcome, providing funds the Foundation can devote to seizing shorter-term opportunities. Members of the Foundation Board are encouraged to step forward as true leaders, both through active participation in Foundation initiatives and significant financial commitments to achieve the organization’s mission. The Foundation now provides a flexible array of giving options, and I strongly urge every member of CMAA to make a gift, small or large. Members may donate to our capital campaign, “Construction Managers Building for the Future,” to help build an endowment whose earnings will support future activities. Sponsorship of a Foundation social event at a national CMAA gathering offers a “multiplier” effect, since it enables us to stage a function that will generate contributions from many other sources. Finally, planned giving and other forms of donations are available. For details, contact Laura Blake at Foundation headquarters. The Foundation “Thanks you in advance” for considering a contribution to this worthy cause. We have also formalized and expanded our committee structure. The Board has organized committees on Fundraising, Scholarships, Career Development, and the Website, in addition to its long-standing Investment Advisory Committee. In the Fundraising Committee, subcommittees will focus on Planned Giving, Events/Activities and Solicitation/Recognition. Our Scholarship committee is busy making application process improvements, including an electronic submission process as well as changes to the selection criteria which will streamline the application, review and selection process. The Career Development Committee will interface with CMAA in support of the Construction Manager in Training (CMIT) program and the association’s student chapters. The Website Committee will be working with student chapters seeking their feedback in how to appeal to a younger audience and looking for additional COMPREHENSIVE CONSTRUCTION MANAGEMENT SERVICES Program Management - Constructibility Review - Construction Inspection Cost Estimating - Commissioning - CPM Scheduling - Risk Management - Training WWW.MBPCE.COM 800-898-9088 March/April 17 Professional Practice Corner Incentives to Promote Collaboration By CMAA College of Fellows All contracts involve incentives. The choice is not between having incentives or not, it is about which incentives operate on the project team members and how to frame those incentives to communicate what is important to the owner. Consider the conventional GMP contract, often used in a CM-At-Risk environment. When subcontracted work on GMP projects is competitively bid, the low bidding subcontractors are given incentives to price their work with a suboptimal margin in order to win the bid. This in turn gives the subcontractor economic incentives to recoup some of that lost profit through change orders or claims. For most IPD projects, the owner seeks to avoid these traditional incentives to adversarial behavior by procuring on the basis of qualifications, and using negotiations, target value design and an incentive program to get value-formoney from the project team in an environment of good will and collaboration. An effective incentive program focuses on a few key areas (e.g., cost, schedule, quality, safety, customer satisfaction) that comprise a “successful” project as a whole, keeping these areas in balance so as not to skew the project inadvertently towards one area. Use incentives wisely for areas of project performance where participants normally need added motivation and to create a complementary set of incentives that keep key project goals in balance. Most people are not solely motivated by money. Social science posits that project participants have basically two types of motivation: economic and intrinsic. Economic motivation arises from compensation terms while intrinsic motivation arises from the performer’s own internal values and preferences. Financial incentives can motivate a performer, but only when he or she feels that the payout is worth the effort. Intrinsic motivation, on the other hand, often provides performers with non-economic reasons to perform beyond the bare minimum a contract requires. In situations where one normally acts as a result of intrinsic motivation, providing economic incentives for that same behavior can displace the intrinsic motivation, sometimes with adverse results. However, contract incentives generally do not undermine intrinsic motivation when: • The incentive is implemented in a way that makes performers responsible for the means and outcome of their performance. This reinforces their autonomy and helps satisfy the need for self-determination. An incentive should not be too prescriptive. 18 CMAdvisor • The principal and performer discuss the results in person. Face-to-face communication signals the principal’s respect to the performer, and thus reinforces autonomy and self-esteem. Discussing performance also gives feedback that allows for improvement. • Performers participate with the principal in setting goals. By involving the performer in the formulation of project goals, the principal enhances the performer’s sense of autonomy and communicates respect for the performer as a collaborator. Moreover, it is important to consider who participates in the incentive program, and to what degree. Projects may include some participants in the award fee program, but not in the painsharing/gainsharing program. Or they could have different award fee programs for different types of project players. Not all project players have a significant effect on the outcome of a project. Painsharing/Gainsharing Painsharing generally operates through the mechanism of a pool of profit contributed by each of the participating members of the design and construction team. Often, only the major players participate. The profit pool is available to pay for cost overruns. Once the pool is exhausted, the owner typically bears the risk of further cost overruns, unless done in the context of a GMP, where the CM would share the costs of overruns with other project team members up to a point, with further overruns borne by the CM alone. If there are cost underruns, some portion is usually added to the profit pool and distributed in accordance with the negotiated percentages in the incentive program (“gainsharing”). Frequently, the percentages are based on the parties’ estimated compensation in relation to the estimated construction cost of the project, although the percentages might be weighted to provide a greater share to the designers, since their raw percentage might be viewed as disproportionate to their influence on project outcome. The main purpose is to provide a commercial structure that promotes team behavior rather than simply individual behavior. By requiring at least the major players to share in the risks and benefits resulting from a common fund, the key project players now have financial interest in helping each other. In addition, putting profit at risk gives all key team members—not just the CM—“skin in the game” to keep them focused. Award fees Besides providing for the possibility of sharing in cost savings, many IPD projects have some kind of bonus system for achieving non-cost goals, often called award fees. Award fee programs greatly vary. Some are funded from project savings and contingency preservation, others by a dedicated fund set aside by the owner outside the construction cost estimate. Some particularly clever owners tie the team’s ability to share in cost savings to their success in achieving award fees on non-cost performance areas, promoting more balanced outcomes. them during the project. Embedded, recurring problems don’t get fixed. However, a well designed award fee program forces IPD teams to reflect and share their assessments of current performance, with an eye towards learning and improvement. Performance evaluations need to be done frequently in order for the project to take advantage of lessons learned DURING the project. An owner who sets an award fee based upon qualitative criteria must stipulate that there is a subjective element in the evaluation and that the owner’s decision is final. The corollary is that owners must be transparent, respectful and fair. Measuring performance Traditional economic theory assumes people act primarily (or solely) out of self-interest. Thus, traditional economists suggest structuring contract incentives to provide either a bonus or a penalty based on a defined quantum of performance. However, social science shows that incentives that depend on fairness (both in terms of the performer’s effort and the principal’s award) result in better performance. By using a compensation system dependent on fairness, the principal and performer develop greater trust, which reinforces intrinsic motivation. It also benefits the collaborative frame‑ work an IPD project seeks to foster. Why would trust-based award fees result in better performance than award fees based on quantitative results? In trust-based scenarios, both parties act fairly because they know the other will respond negatively toward unfair treatment, which would ultimately hurt project performance. Consider, however, the results when incentives depend solely on meeting a quantified objective. In general, the performer provides the amount of effort needed to meet the level of award fee that maximizes his or her own cost-benefit tradeoff. The end result is that a principal will rarely get performance that exceeds the defined quantitative level, and may get much less if the cost-benefit trade-off fails to align with the quantitative goal. While certain performance goals may be usefully set at a quantitative amount, qualitative metrics generally provide better incentives. Performance evaluations and payouts One benefit of an award fee program is simply that it requires a formal performance evaluation. Too often owners wait until the end of the job to express their (dis)satisfaction. Some owners believe they must get along with the team members so they don’t want to alienate them by criticizing “Use incentives wisely for areas of project performance where participants normally need added motivation and to create a complementary set of incentives that keep key project goals in balance.” Some projects have incorporated self-evaluations as a precursor to the owner evaluation. In many cases, an owner may be able to simply agree with the team member’s own evaluation, which would certainly contribute to good project relations, build trust and support the team member’s desire for autonomy. Peer evaluations may also be useful. However structured, it is essential that the evaluation is fair and timely, so “lessons learned” can be implemented immediately. Who? The meetings should include the project team management from any organization being evaluated, and could also include the principal executive management of the organization. Developing a brass-to-brass relationship is crucial. The fee-determining person is typically someone senior in the owner’s organization. When should award fees be paid? The award fees should be determined at the performance evaluations and at least some portion of the earned fee should be distributed to the IPD team periodically. A good approach is to parcel out a portion of the fee as the project progresses and indicate what portion will be earned at the end of the project if the project finishes with current performance. Continued on page 21 March/April 19 Legal Corner Design-Phase Collaboration Provisions in the New AIA and ConsensusDOCS Contracts for Integrated Project Delivery Derek A. Simpson, Morris Polich & Purdy LLP, Los Angeles, CA Tantalized by reports of significant cost savings, increased quality, and reduced completion time, some facility owners are clamoring for their next project to be fully collaborative, using building information modeling (“BIM”) and entering into innovative multi-party contracts for integrated project delivery (“IPD”). Of course, the technological wizardry BIM offers is only as effective as the collaborative effort of the team using it. That’s where the IPD contract can support the project’s goals, by clarifying the approach to the project and making each team member’s responsibilities explicit. Many foresee a future where construction managers with expertise in this new delivery method will have a competitive advantage. To help construction managers hit the ground running on their next collaborative project, a thorough understanding of the provisions regarding early designphase collaboration found in the model IPD contracts issued by the American Institute of Architects is essential. The Critique of the Design Phase in Traditional Project Delivery Methods and IPD’s Collaborative Solution An age-old gripe about the traditional design-bid-build delivery method is the inevitable finger-pointing between the designer, contractor, and subcon‑ tractors over errors in the plans and constructability. For example, if a mechanical design calls for a duct going through structural steel, work must stop, and the design must be amended in the heat of battle. The work is impeded, costs increase, and performance of the mechanical system may suffer. 20 CMAdvisor In contrast, IPD calls for the owner, architect, general contractor, and the key subconsultants and trades to convene as early as possible during the design phase and work as a team to create a digital three-dimensional model. With each participant providing unique knowledge and experience, the team in essence builds the project digitally before anyone orders materials and starts construction. Instead of discovering collisions, other errors, and opportunities for improvement during construction, the team identifies issues and collaborates to solve them in the 3D model during the design phase. The AIA’s Transitional Documents and Single Purpose Entity Agreement for IPD The AIA offers two packages of contract documents for IPD projects. The Tran‑ sitional Agreements consist of A2952008 (general conditions), B195-2008 (owner-architect agreement), A195-2008 (owner-contractor agreement), and an amendment to A195-2008. While these agreements differ sharply from traditional construction contracts, they stop short of clearly obligating all of the project participants to collaborate as a team in the design-phase. Generally, the contractor must “advise” the owner and the architect during the entire development of the design documents, on constructability, the availability of materials and labor, and construction costs. Additionally, the contractor must “obtain information” from subcontractors regarding the pro‑ posed systems and products, but only to validate estimates, schedules, tolerances, and prefabrication opportunities. During the initial conceptualization and criteria design phases, no provision explicitly requires the architect, contractor, and key subcontractors to exchange ideas and collaboratively develop the design. In the following detailed design phase, the agreement mandates the architect to work “in consultation” with the contractor. These terms do not invoke a high level of collaboration. In the final implementation documents phase, however, the agreement requires both the architect and contractor to prepare the design documents. This provision, more than the others, implicitly con‑ templates the architect and contractor collaborating. Additionally, the contrac‑ tor is required to coordinate with the subcontractors and suppliers, at the implementation documents phase, to ensure the design documents “include sufficient and unambiguous informa‑ tion for completion of the work.” This provision addresses the goal of spotting design errors before construction, but it does not declare outright that the key subcontractors must collaborate during the design phase. The second AIA form contract for IPD is C195-2008, Standard Form Single Purpose Entity Agreement for Integrated Project Delivery. Just as collaborative construction projects mark a distinct break with tradition, so does this form contract. Under this agreement, the owner, architect, and contractor form a limited liability company, of which they are all members. The company is then funded by the owner and all design and construction activities are conducted under separate contracts with the company. This contract goes further than the Transition Documents in declaring the participants’ duties to collaborate during the design phases of the project. For instance, the parties must prepare a matrix termed an Integrated Scope of Services, listing the tasks required to plan, design, and construct the project. While the participants must assign to one member the primary responsibility to complete the task, all of the other members agree to “assist in the performance of the task to the extent of the [participant’s] knowledge, skill, and expertise.” topic of collaborative principles. In the section the parties agree to “integrate their respective roles, responsibilities, and expertise” and commit to “proactive and non-adversarial interaction, problem-solving, the sharing of ideas, to continuously seek to improve the Project planning, design, and construction processes….” contractor the discretion to bring trade contractors into the project in the early design phase to collaborate with the other project participants. Owners looking to maximize the benefits of IPD and BIM may be interested in making the trade contractors’ early involvement in the design phase mandatory. Conclusion The ConsensusDOCS 300 and 301 for Collaborative Project Delivery and the BIM Addendum Going a step further than either AIA contract, ConsensusDOCS 300 explicitly requires both the designer and the contractor to work collaboratively during the design process. In another provision regarding preconstruction services, the designer again promises to work collaboratively with the other members of the project team. For the contractor and trade contractors’ part, they agree to notify the management group of any errors and omissions they discover in the design documents. The ConsensusDOCS 300 Standard Form of Tri-Party Agreement for Collaborative Project Delivery also differs sharply from the traditional design-bid-build agreements. It is a multi-party agreement between the owner, architect, and contractor and it dedicates a four-page section to the A similar provision requiring the contractor and trades to promptly notify the project participants of errors in the digital design model is found in ConsensusDOCS 301, Building Information Modeling (BIM) Addendum. Finally, another provision of ConsensusDOCS 300 provides the Also, all parties acknowledge in the agreement that everyone must “provide services in a highly collaborative and integrated environment envisioned for the Project and the requirement to obligate similarly any subcontractor and consultants retained.” While these terms admittedly are new to construction contracts and have not been subject to an extensive history of judicial interpretation, they certainly go a long way toward making the collaborative nature of the project explicit. In addition to design-phase collaboration using BIM, IPD contemplates several other sea changes from traditional project delivery methods. The list is long, but it includes aligning the participants’ interests to share in the risks and rewards of the project, open communication, and collaborative budgeting and scheduling. By understanding these principles, and being aware of the contractual provisions invoking them, construction managers can position themselves to meet owners’ demands to use IPD in their next projects. Derek Simpson is an attorney with Morris Polich & Purdy LLP in Los Angeles. He can be reached at dsimpson@mpplaw.com. Professional Practice Corner, Continued from page 19 How much? The biggest incentive Normally, the award fees should not be a windfall. Very large amounts will attract attention from multiple sources, draw significant pressures to justify paying it and force the owner’s management team to justify some subjective decisions. Perhaps the biggest incentive has nothing to do with cost savings or award fees. In many cases, the biggest incentive is repeat business. Good people want repeat work and will work hard to build or uphold their reputation. But since repeat work is unlikely to be a matter of contract, there must be a strong perception that repeat work will follow good performance. Even a modest award fee will still have a good effect. The people working on the project are now conscious that there is a report card. If they earn the bonus, there is clear evidence of their good performance within their organizations. Flexibility Incentives are complex business. What “should” work may not, or it may not work on the next project even if it did on the last. The owner and IPD team should be flexible regarding the incentive program so they can adjust it mid-project to address changed project conditions. Otherwise, incentives that motivated good behavior under one set of circumstances may motivate problematic behavior under a new set. This Professional Practice Corner article was adapted from the White Paper, Managing Integrated Project Delivery written for the CMAA College of Fellows by Chuck Thomsen, FAIA, FCMAA; Joel Darrington, Esq.; Dennis Dunne, FCMAA; Will Lichtig, Esq. Joel Darrington is the principal author of the Incentives section. The entire White Paper can be found online. Comments on the paper and the topic are welcome, and should be sent to John McKeon at CMAA. March/April 21 Member News Alpha Corporation To Manage El Dorado International Airport Project Alpha Corporation, a Dulles, VA based Professional Engineering and Construction Management firm, has been awarded a contract to provide Project Management services for the $650 million expansion and modernization of the El Dorado International Airport (renamed El Nuevo Dorado International Airport) in Bogota, Colombia. This expansion includes the demolition of the existing passenger terminal and new construction of a combined domestic and international terminal. The 160,000 square meter development will increase the capacity of Colombia’s largest airport to 16 million passengers each year when it is completed in 2013. El Nuevo Dorado International Airport is the most important airport in Colombia and serves as the nation’s primary international gateway. Balfour Beatty Construction Named One of the Country’s Best Employers Fortune magazine has recognized Balfour Beatty Construction for its commitment to employees by placing the company on its prestigious “100 Best Companies to Work For” list. The distinction is a first for the company, which ranked 76th on the list, and it reflects how a company’s culture can help it thrive in a tough economy. “We are honored to be recognized for what we know is true of our company,” said Robert Van Cleave, Chairman and CEO. “We strive to give our employees the best work environment possible and to stand true to our company philosophy. And we’ve seen this investment in our culture pay off.” ICRC Awarded Contract from GSA SCS To Provide PM/CM Services for News Ed Projects Integrated Concepts and Research Corporation (ICRC), a wholly owned subsidiary of VSE Corporation, was awarded an IDIQ contract for CM services by GSA’s Management Services Center in Auburn, WA. SCS, based in Pasadena, CA, has been selected to provide Program and Construction Management Services for both the Southwestern College District’s $500 million Proposition AA and R Bond Program in San Diego, CA and the Colton Joint Unified School District’s $327 million Measure B and G Bond Program in Colton, CA. “Construction Management customer agencies may utilize PES Construction Managers to advise or manage a construction project regardless of the project delivery method used,” said ICRC President Carl Williams. Brightwell Hired at Montgomery & Barnes, Inc. Wendell “Buddy” Barnes, President of Montgomery & Barnes, Inc., a Houston based civil engineering and consulting services firm, is pleased to announce that Hugh Brightwell has been named vice president, Construction Management. CMAdvisor City of Berkeley Selects KWAME as CM for New Municipal Complex Mehula Joins Parsons as Vice President and Program Executive Parsons has announced that Guy Mehula has joined the firm as vice president and program executive. Mr. Mehula comes to Parsons with more than 30 years of experience in the construction industry, including 25 years in the United States Navy. Culminating his career as a captain in the Navy Civil Engineer Corps, Mr. Mehula commanded the 30th Naval Construction Regiment, known as the Seabees, responsible for the operation of Naval construction units throughout the Pacific. Most recently, he was chief facilities executive at the Los Angeles Unified School District. 22 SCS was also awarded two new projects providing CM, CM Multi-Prime and staff augmentation services for the Rancho Santiago Community College District’s $337 million, Measure E Bond Program; the $30 million Humanities Building and the $20 million Physical Education Athletic and Aquatic Complex. on Friday, February 12, 2010, in Sacramento following recent major surgery. He was 75. Dennis left behind a tremendous legacy. His early use of Agency CM as an owner and innovative thinking on integrated project delivery and collaboration has had a major impact on CMAA and the CM industry. He balanced his career with a great love and commitment to family. If you wish to make a contribution to the CMAA Foundation in memory of Dennis, sign in to your CMAA account and select “CMAA Foundation” from the list of menu items. The CMAA Foundation has already received more than $5,000 in individual donations in his honor. STV Selected For Major Needs Survey In Massachusetts STV, Inc. has been awarded a contract from the Massachusetts School Building Authority (MSBA) to conduct a needs survey of more than 1,800 public elementary, secondary and vocational schools throughout the Commonwealth. The survey will identify the general condition of the facilities. STV has assembled a highly qualified team Kwame Building Group has been selected by the City of Berkeley, MO as construction manager for the new multi-million dollar Berkeley Municipal Complex. KWAME is overseeing design and construction of a new city hall and fire station, as well as renovation of the existing police station. A groundbreaking ceremony is planned for Spring 2010. CMAA Remembers Dennis Dunne, FCMAA Dennis Dunne, a highly respected innovator and leader in California state government and the Construction Management industry died unexpectedly PBS&J Lands Large Contract with U.S. Air and Army National Guard with a successful history of providing services to the MSBA including senior studies, facilities assessments and technical assistance. STV is a 100 percent employee-owned firm with more than 1,700 employees in 34 offices in North America. KBR Awarded Construction Contract for U.S. Federal Building and Courthouse KBR’s Building Group has been awarded a $46.96 million contract by the U.S. General Services Administration to provide Construction Management services for a new United States Federal Building and Courthouse in Tuscaloosa, AL. The building, designed to achieve LEED® Silver certification, replaces an outdated existing facility. “This award reflects the confidence which clients continue to place in the Building Group, and gives us great optimism for their continued growth,” said David Zimmerman, president of KBR Services. “Downtown Tuscaloosa is in the midst of a major urban revitalization project, and we look forward to the successful construction of what is to become the focal point of the area’s revitalization.” PBS&J has been awarded an IDIQ contract with the National Guard Bureau to support the Air National Guard (ANG) and Army National Guard (ARNG) missions. Under the IDIQ contract, PBS&J will provide professional architectural, engineering, and environmental consulting services throughout the United States, Guam, the Virgin Islands, and Puerto Rico. The contract is for two years (2010-2012) with three option years, and totals $95 million with a $10 million per-task order limit and no limit on per-year awards. “We are proud to continue supporting the National Guard,” said PBS&J senior program manager Gregory Wilk, AIA. “This contract allows PBS&J to assist the ANG and ARNG in meeting their most complex challenges for the next five years, with our full suite of planning, design, environmental, and construction management services.” Chapter News National Capital Chapter The Chapter’s November meeting featured a tour of the GSA’s Food & Drug Administration Consolidation Project. More than 40 members took part in the informative presentation and guided tour of this massive project. The $1 billion-plus FDA Consolidation project is situated on 130 acres at the Federal Research Center at White Oak, MD and will house 8,889 employees. GSA will provide approximately 3.4 million gross square feet of office and laboratory space, and approximately 2.2 million gross square feet of parking and infrastructure. The FDA programs to be located at White Oak include: • Center for Drug Evaluation and Research (CDER) • Center for Devices and Radiological Health (CDRH) • Center for Biologics Evaluation and Research (CBER) • Office of the Commissioner and Regulatory Affairs (OC/ORA) • Center for Veterinary Medicine (CVM) (Office) Continued on page 24 March/April 23 President’s Corner Chapter News, Continued from page 23 The chapter’s Annual Awards Dinner & Silent Auction will be held on Thursday, April 15 from 6:30pm – 9:30pm at the Reagan National Airport Historic Terminal A Lobby. This evening benefits the NCC Scholarship Fund. The evening features the presentation of the 2009 chapter Project Achievement Awards and the 2010 Scholarship Recipients, and, of course, the Silent Auction. All CMAA members planning to be in Washington, DC at that time are invited to attend! Please visit the NCC website for registration details. Illinois Institute of Technology Student Chapter Starting in September 2009, the CMAA Student Chapter has been working to deliver better career and technical expertise to its membership, which has tripled since then. The chapter took advantage of the Chicagoland area by organizing site visits to several construction sites hosted by companies such as Turner Construction, Walsh Construction, Cotter Consulting, Bovis Lend Lease, and Parsons Brinckerhoff, where the students were exposed to best practices on some very large and important projects. The on-campus guest lecture schedule has concentrated on current hot topics such as BIM, Green Project Management, and IPD. Social events included professional golf instruction and practice, to be held again in April. The chapter sent four student members to CMAA’s National Conference in Tampa, FL. What is new to the chapter is the concentration on providing extracurricular accreditation training to the student members. Starting this semester, LEED-GA and CMIT training are offered and plans include adding OSHA and BIM training. All the chapter’s activities are driven by constantly growing membership and active support of the host regional CMAA Chicago Chapter. Professional Development Calendar National Meetings: Water Summit Owners Forum July 18–20 Kansas City, MO May 2–4 Atlanta, GA This new event will put the views, interests, priorities and needs of owners in the spotlight. Attend and find out what’s on the minds of leading owners, and what they expect from their CM service providers. Hear directly from the experts, including leading system owners, what they expect and need to manage and expand their systems in the years ahead. See the full schedule of CMAA webinars. Succeeding through “Prudent Persistence” By Bruce D’Agostino, CAE, FCMAA Perseverance is good…or at least that is one opinion. We all learned in childhood that if at first we don’t succeed, we should “try, try again.” But we’re also familiar with the saying that doing the same thing the same way over and over, while expecting different results, is a definition of insanity. We must find a middle ground—think of it as prudent persistence. Consultant and author James Mapes notes that persistence can be a curse as well as a blessing, if you’re actually pursuing goals that are inappropriate, unrealistic and unattainable. “The bottom line,” he says, “is that you must choose a reasonable and realistic goal that you can reach, that you really want and that will challenge you.” For CMAA, selecting goals is a highly collaborative activity that proceeds on several levels. At the highest level, we have our mission to “promote and enhance leadership, professionalism, and excellence in managing the development and construction of projects and programs.” At the opposite end of the spectrum—the tactical end, so to speak—are the specific objectives we set in each year’s business plan and the activities by which we mean to achieve those objectives. The area in between these poles is critical. It includes the sustained, multi-year efforts by which CMAA builds its value to members and to the industry. We think of perseverance as an individual quality; we admire individuals who achieve great things by persisting in the face of discouragement. But organizations also have to learn to persevere, and to persist prudently. What enables an association to succeed through prudent persistence is the steady, committed participation of members. CMAA has enjoyed this resource in abundance. Our members serve on committees, take part in conferences, offer their expertise as webinar leaders, submit content for publications, give generously to the CMAA Foundation, and are generally prepared to collaborate any time, in any way, for the common good. We work toward a long-term goal of establishing the Certified Construction Manager credential as the sign that distinguishes the industry’s leading practitioners. After two decades of spreading the word about CCM, the program has achieved a striking momentum. During January and February, normally a “dead zone” following the holidays, we actually logged in two new applications per day. A growing number of owner organizations now state their preference for CCM in their RFPs. The fact that owners recognize the credential as a differentiator is a strong incentive to practitioners to pursue the CCM. This acceleration of acceptance for the CCM is good for owners, good for projects, and good for the whole industry as it enhances our professionalism and opens doors to business opportunities. We also have a long-term goal of delivering powerful and flexible Professional Development programs. About three years ago, the CMAA Board of Directors decided to launch a major effort to move our Professional Development programming into the electronic, online environment. We knew this would be a complex, long-term project requiring dedication and agility. Today, with a library of high-quality online products and a growing number of members using them in diverse ways, it’s fair to say this investment has borne fruit. But this has not been a straightforward, linear process in which we simply “tried, tried again.” Instead, we have maintained our willingness to adjust, to change course, and to adapt the products we were creating to the actual needs and priorities of members. The result is a career-long educational resource that members can use in an impressive number of ways. The lesson is simple: Persist, yes. Persevere, yes. But also learn as you go. Our members are effective, collaborative professionals who give their best to every project and program. CMAA’s mandate, which can only be achieved by prudent persistence, is to help members enhance that value and give a “best” that’s better all the time. CMAA’s experiences over the last several years offer some good examples. 24 CMAdvisor March/April 25