Administrative Program Reviews

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Administrative Program Reviews
Support Unit
Unit Mission
Administrative Support Unit 3.3.1.2
Business Office
Human Resources
Information
Technologies
Maintenance
(Physical Plant)
The purpose of Calhoun Community
College’s Business Operations is to provide
quality and efficient customer service in the
processing of all financial transactions for
students, faculty, and staff including
payments, purchasing, budgeting, payroll,
and mail services.
The mission of the Office of Human
Resources is to encourage and support the
college’s diverse workforce with the
systems required for orientation,
productivity, advancement, stable tenure,
and ensure compliance with all applicable
legislation and policies.
To provide technical support for computer
hardware, computer software, and network
infrastructure related issues to Calhoun
Community College’s faculty, staff, and
students.
The Maintenance Department is a service
organization dedicated to support the
Calhoun Community College’s mission and
its various constituents in a proactive
manner. The purpose of the Maintenance
Department is to provide a wide range of
Alignment of Outcomes with
Mission
To accomplish the institution’s mission,
Business Operations will assess our
financial transaction procedures on a
continual basis and make
improvements that will lead to
providing responsive services to
students, faculty and staff.
The Office of Human Resources
supports the institution’s mission
statement by striving to hire and retain
a high quality, diverse workforce which
in turn will provide quality innovative
instruction and responsive student
support services.
The Information Technologies
Department supports the College’s
mission by providing technical and
administrative oversight for the
College’s network infrastructure and
security/integrity of the administrative
system and its data. This includes
support and management of classroom
technologies, events and other
educational activities; along with daily
IT related requests. Information
Technologies also supports Distance
Learning with respect to Blackboard
and Tegrity content management.
To accomplish the institution’s mission,
the Maintenance Department has
adopted the following institutional
goals: empower students, faculty and
staff with the necessary tools to
maximize their potential by providing
Review Year
2013-14
2013-14
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Administrative Program Reviews
services to efficiently operate, maintain, and
protect the institution’s facilities, grounds,
infrastructure, transportation, shipping and
receiving of merchandise, and custodial
services in such a way as to create and
sustain a safe, clean, aesthetic and
functional environment conducive to
quality learning, living, and working.
Public Relations
Office of Vice
President
The purpose of the Public Affairs,
Community Relations and Special Events
unit (which includes Calhoun Educational
Television and the College Print Shop) is to
promote positive aspects of Calhoun
Community College to its various
constituent groups.
The purpose of the Division of Instruction
and Student Success is to promote teaching,
learning, and scholarship for students and
faculty. The Instruction and Student Success
Division fosters an innovative and effective
learning environment that respects the
diversity of individual backgrounds,
abilities, cultures, and interests. A widerange of student support services is also
available. Degree programs are designed to
prepare students for transfer to a 4-year
college or university, or for the workforce.
Short-term training opportunities are also
available at the both the credit and noncredit level.
responsive support services and
activities; ensure a safe environment
with open access and integrating
assessment, accountability, and
improvement by evaluating activities
and programs.
To support the accomplishment of the
College’s mission statement and Plan
for Student Success, the Public Affairs,
Community Relations and Special
Events unit has developed and
implemented a plan aimed at
strengthening the College’s capacity to
attract students; promoting the
College’s workforce training, noncredit and community education
functions; and assisting in encouraging
community support of the College.
These elements are supported further
by CETV and the Print Shop.
To accomplish the institution’s mission,
Calhoun Community College’s Vice
President of Instruction and Student
Success Division has adopted the
following institutional goals: To
provide quality, innovative instruction
designed to support student success;
provide quality, innovative student
support services; support quality
professional development
opportunities; and respond to
community, workforce, and economic
needs.
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Administrative Program Reviews
Educational Support Unit 3.3.1.3
Admissions and
Records
Enrollment
Management
Services
Distance Education
The purpose of the Office of Admissions and
Records is to admit, enroll, and maintain
records of all students matriculated at
Calhoun Community College. The office is
responsible for maintaining and protecting
student records in a manner consistent with
State and Federal regulations.
Composed of the staff in Advising,
Recruitment, Career Coaches, and
Orientation, the Enrollment Management
team members support the academic
mission of the college, obtain optimal
enrollments, including retention and
recruitment, and provide services that are
seamless, customer-friendly, student
centered and efficient. The department
works strategically and share resources to
meet Enrollment Management overall goals.
Enrollment Management is an active
participant in incorporating the strategic
plan of the college.
Distance Learning at Calhoun Community
College is a campus-wide resource for
faculty members and departments
interested in promoting teaching excellence,
improving student learning outcomes, and
encouraging ongoing professional
development and scholarly engagement
through the use of technology. Distance
Learning promotes and supports the
innovative use of technology in teaching,
advising, and mentoring students while
To accomplish the institutions mission,
the Office of Admissions and Records
has adopted the following goals;
Ensuring open
Access, valuing diversity, providing
comprehensive student support
services, providing a supportive ,
responsive environment;
And ensuring institutional
effectiveness by planning, assessing
and evaluating all activities and
programs.
Our goal is to provide efficient and
courteous service to prospective and
current students in support of their
educational goals. The staff is dedicated
to providing the support necessary to
navigate the enrollment process.
The outcomes of Distance Learning
are aligned with the College’s
mission in that they both emphasize
advancements in innovative
instruction, quality education,
professional development, and
student success in order to promote
open access to instruction,
responsiveness to student needs,
and continuous improvement.
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Administrative Program Reviews
emphasizing academic excellence within a
supportive environment.
Student Financial
Services
Library
Planning,
Research, and
Grants
Student Affairs
The Student Financial Services provides
assistance to students seeking grants,
student loans, work positions and
scholarships.
Library Mission: We offer access to
information and promote lifelong learning.
The Office of Planning, Research and Grants
gathers, analyzes and presents accurate
data in a user-friendly format to use in
developing grant proposals and to assist in
data-based decision making. This Office
also provides the tools and framework for
strategic planning conducted by the
Planning Council, academic units,
administrative units and educational
support units. Coordinating the College’s
efforts in grants seeking, grants
development and grants management is
also a critical function of this office.
The mission of Student Affairs is to
demonstrate a strong commitment to
student success by providing a learning
environment in which individuals from
The outcomes of the Student Financial
Services Office aligns with the college’s
mission by providing Federal, State and
Institutional financial information to
prospective and currently enrolled
students.
Library outcomes provide quality
support services for student learning
and instructional support; promote
lifelong learning; contribute to student
retention and student success;
encourage cultural enrichment;
contribute to a supportive, responsible
learning environment; and, ensure
opportunities for personal
development.
The efforts of the Office of Planning,
Research and Grants supports the
College’s mission and strategic plan by
serving as the clearinghouse for
assessment of academic and
administrative units. The Office
provides a supportive, responsive
environment to faculty, staff and
students for accountability and
improvement of processes, services
and instruction. In addition, the Office
seeks external funding to support
student services, scholarships and
equipment necessary for student
success.
•
To work in concert with faculty and
other staff in creating an
environment that is conducive to
student development.
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Administrative Program Reviews
varied backgrounds with diverse goals and
needs are afforded both the conditions and
opportunities for student success – not as
an aside from curriculum instruction, but in
partnership with it; not as a supplement,
but as a complement.
Testing Center
Career Services
The mission of the Testing Center is to
provide support to the academic units of the
college to provide additional lecture time
and resources. The testing center is
designed to provide an environment
conducive to testing and provide students
with a designated period of time that is
available for testing.
•
To design, schedule, and provide a
full range of services that facilitate
the successful movement of
students from the initial point of
contact with the institution through
completion of the educational
process, based on the students’
goals.
• To assume a leadership role in
determining and implementing
prescriptions for student success.
• To merit the trust and confidence
of the administrative and
legislative bodies to which it is
subordinate, as well as that of the
public it services, by carrying out
the various functions of the unit in
a highly professional, yet costeffective manner.
The Testing Center/ACT Center has
adopted the following institutional
goals: Support to faculty and to student
success by providing a dedicated
Center where academic testing is the
mission and priority. The Center
utilizes emerging instructional
technology by uses the latest forms of
technology and current online learning
platforms. Workforce services are
constantly updated by the demands of
employers seeking the ACT Center
services. Industry certification are
updated as each becomes available to
the college through the network of ACT
Centers
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Administrative Program Reviews
Community/Public Support Unit 3.3.1.3
Adult Education
Business &
Industry/Workforce
Solutions and
Continuing
Education
The purpose of Adult Education is to
provide quality adult education and literacy
services to Alabamians 17 years of age and
older. Alabama’s Adult Education Program
operates under the authority of the Adult
Education and Family Literacy Act within
the Workforce Investment Act (WIA-P. L.
105-221). The program goals are to assist
adults to: 1) become literate and obtain the
knowledge and skill necessary for
employment and self-sufficiency, 2) obtain
the educational skills necessary to become
full partners in the educational
development of their children, 3) complete
secondary school or complete the
equivalent of a secondary school education,
and 4) attain additional postsecondary
training of skills for the workforce.
Calhoun Workforce Solutions (CWS)
provides both short-term open enrollment
classes to promote lifelong learning and
professional development in high demand
career fields. CWS also provides
customized, flexible and cost-effective
training to local business and industry
clients to train individuals for changing
workforce needs to achieve, meet, and
maintain peak effectiveness in the market
place.
To complement and achieve Calhoun
Community College’s mission of
meeting “the educational and training
demands of a unique and highly
diverse population.” The college also is
committed to providing training and
education for area business and
industry through our Calhoun
Workforce Solutions department
where the Adult Education Program is
structurally located.
To complete the mission of the
institution Calhoun Workforce
Solutions has adopted the following
goals, meet the needs of area
businesses and industries by providing
workforce training programs;
empower students with the necessary
tools to maximize their potential by
providing a network of support
services and activities; utilize emerging
instructional technology by providing
innovative learning opportunities for
students; address community and
economic development needs within
the service area by developing and
sustaining partnerships with public
and private agencies; and ensure
effectiveness by planning, assessing,
Administrative Program Reviews
Dual Enrollment
Foundation
To provide opportunities for students to
earn high school and college credit
concurrently and to recruit students from
this program as full time students at
Calhoun upon graduation from high school.
The Calhoun Community College
Foundation and Office of Development are
responsible for scholarship management,
relationship building and fund raising to
support the mission and needs of the
college.
and evaluating all activities and
programs.
This supports Calhoun’s mission to
ensure student success by allowing
student to get a head start on their
education and to promote community
development by establishing
meaningful relationships with area
high schools.
To support the institution’s mission,
this division adopted the following
departmental goals: secure
partnerships necessary to sustain
existing and create new scholarship
awards; use scholarship awards to
support student retention thereby
increasing their opportunity to learn
from the quality innovative instruction
provided; use scholarship awards to
support open access ensuring that a
diverse population of students receive
awards, ongoing support, and
opportunities for growth and
development; measure and review data
related to the impact of scholarships
awards to ensure accountability and
improvement of award processes,
procedures, and policies.
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