E
Red

Note: Before using this information and the product it supports, read the information in “Notices” on page vii.
First Edition (March 2004)
This edition applies to Lotus Domino 6.5 for Microsoft Windows and Linux operating systems.
© Copyright International Business Machines Corporation 2004. All rights reserved.
Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
The team that wrote this Redpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1. Getting started: Key questions to consider . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Why messaging and collaboration? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 What is Lotus Domino? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2.1 Different from top to bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2.2 Robust yet flexible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2.3 Highly scalable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3 Why Lotus Domino? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.1 Reasons to invest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.4 Server and client alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.5 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.6 Why Domino 6.5 on xSeries and BladeCenter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.6.1 e-business on demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.6.2 Domino 6.5 for Windows and Linux on xSeries and BladeCenter . . . . . . . . . . . . 14
1.6.3 The complete total cost of ownership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.7 xSeries and BladeCenter value proposition and differentiators . . . . . . . . . . . . . . . . . . 15
1.7.1 Why IBM Intel-based servers? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.7.2 xSeries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.7.3 BladeCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.7.4 Why Microsoft Windows? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.7.5 Why Linux? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.7.6 What do xSeries and BladeCenter offer Domino? . . . . . . . . . . . . . . . . . . . . . . . . 21
1.7.7 VMware ESX Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.7.8 What types of organizations use Domino for xSeries and BladeCenter? . . . . . . . 24
Chapter 2. Domino platform products for xSeries and BladeCenter . . . . . . . . . . . . . . 27
2.1 What Lotus and IBM products work with Domino for xSeries and BladeCenter . . . . . . 28
2.1.1 Extension products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.1.2 Lotus Domino complimentary products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.1.3 Developer tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.2 Industry application of IBM Lotus software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 3. Domino, xSeries, BladeCenter, and performance . . . . . . . . . . . . . . . . . . . . 37
3.1 Features that differentiate Domino 6.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.1.1 Performance enhancements and improvements in Domino 6.5 . . . . . . . . . . . . . . 38
3.1.2 xSeries and BladeCenter server system requirements for Domino 6.5 . . . . . . . . 38
3.2 Performance basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.2.1 Hardware performance tuning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.2.2 Tuning Microsoft Windows for Domino 6.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.2.3 Tuning Linux for Domino 6.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.2.4 Domino tuning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.2.5 Domino server performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
© Copyright IBM Corp. 2004. All rights reserved.
iii

3.2.6 Performance tuning HTTP server stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.3 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 4. Product details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.1 Product announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.2 Product part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.3 Key marketing news and events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.4 Product Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.5 Windows and Linux release support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.6 New features in Lotus Domino 6.5 for Windows and Linux. . . . . . . . . . . . . . . . . . . . . . 47
4.6.1 Domino server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.6.2 Domino Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4.6.3 Notes client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4.7 Time to upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4.8 Domino licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4.8.1 How the new licensing models work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
4.8.2 Effects on maintenance renewals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 5. Transitioning to Domino and building skills . . . . . . . . . . . . . . . . . . . . . . . . 57
5.1 Education Centers for IBM Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5.2 xSeries and BladeCenter education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5.3 Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.4 Education events, technical conferences, and tradeshow . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 6. Independent software vendor assistance . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.1 Using IBM PartnerWorld and Global Solution Directory . . . . . . . . . . . . . . . . . . . . . . . . 62
6.2 IBM Solution Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.3 Global Solutions Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.4 Lotus Business Partner catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 7. IBM services and support for Domino, xSeries, and BladeCenter . . . . . . 65
7.1 Custom development services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7.1.1 IBM solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7.1.2 Business Partner solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7.2 Consulting services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7.2.1 IBM Software Services for Lotus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7.2.2 IBM Global Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
7.2.3 IBM Business Consulting Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
7.3 Domino for xSeries and BladeCenter technical support . . . . . . . . . . . . . . . . . . . . . . . . 67
7.3.1 IBM Lotus Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
7.3.2 Lotus Priority Service Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 8. Key information sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8.1 Domino for xSeries and BladeCenter Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
8.2 IBM Redbooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
8.3 Domino for xSeries white papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
8.4 xSeries and BladeCenter Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
8.5 Experience reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
8.6 IBM Lotus Domino Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
8.7 Lotus Domino developerWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
8.8 Product installation information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
8.9 Education resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 9. Sales support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
iv Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

9.1 Ordering, pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
9.1.1 Shopping for xSeries and BladeCenter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
9.1.2 Software maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
9.2 IBM Passport Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
9.2.1 IBM Lotus client strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chapter 10. IBM Lotus Domino frequently asked questions . . . . . . . . . . . . . . . . . . . . 81
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Help from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Contents v

vi Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

This information was developed for products and services offered in the U.S.A.
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COPYRIGHT LICENSE:
This information contains sample application programs in source language, which illustrates programming techniques on various operating platforms. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy, modify, and distribute these sample programs in any form without payment to IBM for the purposes of developing, using, marketing, or distributing application programs conforming to IBM's application programming interfaces. vii © Copyright IBM Corp. 2004. All rights reserved.

The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both:
E server ® developerWorks®
DB2®
Electronic Service Agent™
PartnerWorld®
Passport Advantage® e-business on demand™ Everyplace® Predictive Failure Analysis® ibm.com® iNotes™ iSeries™ pSeries® xSeries® z/OS® zSeries®
AIX®
BladeCenter™
Chipkill™
DiscoveryLink®
Domino Designer®
Domino.Doc®
Domino®
Dynamic Workplaces™
DB2 Universal Database™
IntelliStation®
IBM®
IMS™
LearningSpace®
Lotus Discovery Server™
Lotus Enterprise Integrator®
Lotus Notes®
Lotus Workflow™
Lotus®
Lotusphere®
Mobile Notes®
MQSeries®
NetVista™
Notes®
OfficeVision®
OS/400®
QuickPlace®
Rational®
Redbooks(logo)
Redbooks™
Sametime®
ServerGuide™
ServeRAID™
SmoothStart™
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SP2®
ThinkPad®
Tivoli Enterprise™
Tivoli Enterprise Console®
Tivoli®
WebSphere®
X-Architecture™
The following terms are trademarks of other companies:
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Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the
United States, other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems,
Inc. in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
SET, SET Secure Electronic Transaction, and the SET Logo are trademarks owned by SET Secure Electronic
Transaction LLC.
Other company, product, and service names may be trademarks or service marks of others.
viii Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Welcome to the Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling
Guide. Why should you use this guide? Have you ever spent the day searching several different Web sites or numerous physical documents trying to locate answers to, or information about, similar, yet disparate topics related to Lotus® Domino®? Have you ever wanted to find the answers to different questions with one search?
Well you found it here! This guide offers you one resource that contains all the information you need to buy or sell Domino for the IBM®
Eserver
® xSeries® and BladeCenter™ systems. It offers valuable information about definitions, events, information sources, education, technical assistance, frequently asked questions, services, finding a partner, support information, references, and much more.
This Redpaper was produced by a team of specialists from around the world working at the
International Technical Support Organization (ITSO), Raleigh Center.
Rufus Credle is a certified Senior I/T Specialist and certified Professional Server Specialist at the IBM ITSO, Raleigh Center. He conducts residencies and develops IBM Redbooks™ about network operating systems, Enterprise Resource Planning (ERP) solutions, voice technology, high availability and clustering solutions, Lotus Domino, Web application servers, pervasive computing, and IBM and OEM e-business applications, all running on
IBM Eserver xSeries and BladeCenter systems. During his 24-year career at IBM, he has held positions in administration and asset management, systems engineering, sales and marketing, and IT services. He holds a Bachelor of Science honors degree in business management from Saint Augustine’s College.
Darren Belford is Site Services Manager for EOS Solutions, an IBM Business Partner based in Brisbane, Australia. His areas of expertise are Lotus Domino 6.5 migrations and
Infrastructure design and planning. He has ten years of IT experience and is a Principal
Certified Lotus Professional (PCLP) - Administration. He is also a Microsoft® Certified
Systems Engineer (MCSE) in Windows® NT 4. He has a degree in marketing and business management from Griffith University.
Doris Fiorentino is an Advisory Software Engineer and team lead for Domino for IBM
Eserver zSeries® in Software Group (SWG), Lotus Support for IBM in West Chester,
Pennsylvania. She has been with IBM for seven years in SWG, Lotus Support. She has supported SoftSwitch Central connector products to mainframe-based e-mail systems EAB,
CAEmail, and OfficeVision®; PC-based access units and Directory Catalog products; and currently Domino for zSeries including Domino for Linux on zSeries. Prior to joining IBM,
Doris worked for SoftSwitch and Lotus. She has over 30 years experience in the computer industry as an application programmer and systems programmer for VM/VSE. She has a degree in mathematics from Seton Hill College (now Seton Hill University).
ix © Copyright IBM Corp. 2004. All rights reserved.

Joseph Graham is a Senior I/T Specialist with IBM. He has been with IBM for 14 years and has 15 years of experience in the I/T industry. He is an IBM Eserver Certified Specialist in
IBM Eserver pSeries® AIX® Systems Support. Currently, his focus is providing pSeries and
AIX pre-sales technical support to pSeries Sales Specialists and customers in his geography.
He has held such positions at IBM as Account Customer Engineer, Remote Support
Specialist, Advisory I/T Specialist - AIX Administration and Support, and Senior I/T Specialist
- pSeries Field Technical Sales Support. Joe has a Bachelor of Science honors degree in computer information systems management from Delaware Valley College in Doylestown,
Pennsylvania, and an Associates honors degree in computer engineering technology from
Computer Hardware Institute in Southampton, PA.
Joanne Mindzora is a Marketing Manager in IBM Software Group, a IBM Certified I/T
Specialist in the groupware discipline. She is also a Certified Lotus Professional in Lotus
Notes® and Domino Application Development. Her 26-year IBM career includes the development of worldwide technical marketing deliverables for IBM Lotus software on the IBM
Eserver iSeries™ system. She has coauthored Domino for iSeries Redbooks, provided technical sales support as a midrange and office specialist, and held a two-year assignment to Lotus as a host messaging migration and coexistence specialist and prototypist.
Thanks to the following people for their contributions to this project:
Tamikia Barrow, Cecelia Bardy, Diane O’Shea, Jeanne Tucker
ITSO, Raleigh Center
Jelan Heidelberg, IBM Eserver Business Development Manager for Lotus
IBM U.S. - Minneapolis, Minnesota
Thomas Bradley, Lotus Development Project Manager
IBM U.S. - Poughkeepsie, New York
DeWayne Hughes, Technical Sales Specialist - IBM Eserver , zSeries - Domino - Central
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Preface xi

xii Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

1
Chapter 1.
Before you start down the path toward understanding the significance of messaging and collaboration, there are several questions to consider. The answers to these questions serve as a framework for decisions that you will make concerning architecture, application design, software, and hardware. This chapter breaks down the questions, one at a time, to provide you with some insight.
© Copyright IBM Corp. 2004. All rights reserved.
1

Note: You may already fully understand the value of messaging and collaboration to your business. You may also appreciate the value of Lotus Domino. If this is true for you, then
you can skip this section and begin with Chapter 2, “Domino platform products for xSeries and BladeCenter” on page 27.
Due to the exceptional growth of Internet access over the last several years, messaging systems have now become an integral part of business life. Messaging systems can facilitate all forms of information in various formats to flow rapidly and efficiently internally as well as externally to an organization. Business solutions create value by effectively bringing together hardware, software, people and processes to solve critical business issues. These issues might include responding to competitive activity, scheduling production, managing a supply chain, improving customer satisfaction, or capturing the value of an organization's knowledge.
Creating these solutions and making them work is one of the greatest challenges facing managers today.
Messaging and collaboration is one of the most dynamic and rewarding areas of enterprise computing systems. Businesses that employ these systems benefit greatly from the communication, teamwork, and flow of information these systems encourage. Messaging and collaboration software provides a corporate messaging solution that includes mailbox, calendaring, instant messaging, workrooms, distributed database management system, and wireless. Hosted environments for messaging offer the most comprehensive and secure manner for deploying these message delivery applications.
Indeed, it has now become commonplace to have messaging and collaboration services delivered to mobiles, personal digital assistants (PDAs), etc. so that business people on the move remain in contact with their customers and colleagues.
A messaging and collaboration platform needs to address the business needs of today and in the future. It should be designed with high usability and can significantly increase your end-user productivity.
A world-class messaging and collaboration platform should provide your business or organization with the means to:
򐂰 Integrate your most valuable messaging, collaborative and personal information management (PIM) resources, for example, e-mail, calendar, organizational data, and to-do list, and allow users to access them while connected or disconnected from your network
򐂰 Include enhancements to increase ease-of-use, including background attachment handling, multi-user support and customization options
򐂰 Provide industry-leading calendaring and scheduling functionality, which lets users easily collaborate and schedule meetings with colleagues across the world
򐂰 Help reduce the total cost of ownership (TCO) with minimal training, end user productivity enhancements and built-in management and administration functionality
IBM Lotus Domino is the brand name for the server component in a family of integrated messaging, groupware, and Web application software from IBM. It is a software infrastructure
2 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

for creating and deploying e-business applications that involve collaboration (the people in the process).
Lotus Domino is designed for growing organizations that need to improve customer responsiveness and streamline business processes. As we begin the new millennium, electronic business-to-business (B2B) communication, which was once a luxury, is now a necessity. Electronic mail has become a mission-critical application. Web-enabling your business (e-business) is now a requirement to remain competitive in the marketplace.
Lotus Domino provides a scalable, reliable infrastructure that is the basis for communication, decision making, and document management. It extends beyond electronic mail and enterprise calendaring to include a robust and secure Web application server, a flexible document object store, and a powerful application development environment. Lotus Domino brings e-collaboration to B2B connections and e-marketplaces, shaping the future of business interaction by preserving and extending the human element.
Lotus Domino applications developed for intranets and the Internet easily integrate with relational databases, transaction systems, and Enterprise Resource Planning (ERP) applications and initiate workflow processes. Lotus Domino supports a wide variety of existing standards. The infrastructure is extensible to support emerging technologies such as same-time collaboration, unified messaging, pervasive computing, and knowledge management.
The latest major releases of Lotus Domino and the Lotus Notes client (6.0.x and 6.5.x) include many new and enhanced features to help reduce TCO and improve user productivity.
Why is Lotus software from IBM a differentiator? After all, many software vendors offer e-mail, database access tools, and application development tools. The reason is that business decision-making cycles are highly collaborative, and messaging is only a small part of the technology solution.
Our competitors tend to view messaging as the top of an operating system stack, one of many add-ons. For IBM Lotus software, messaging is the bottom layer of the collaboration stack, the foundation for a full set of integrated services and tools. That's a fundamentally different way of looking at the world and a fundamentally different way of looking at what is important for the organizational effectiveness of an e-business. The tagline for many current
Lotus software presentations and documents says it all: “Lotus software: Enabling the minds of e-business.”
The following sections highlight key product strengths that are platform independent.
Additional benefits that are specific to the xSeries and BladeCenter implementation are
outlined in 1.7, “xSeries and BladeCenter value proposition and differentiators” on page 15.
Lotus Domino provides a flexible set of choices for server deployment. It runs on a wide range of hardware and operating system platforms, both IBM and non-IBM. The competitive advantage provided by the IBM brand is scalability within a processor family, growth across processor families, and interoperability among systems, to help leverage your investment and offer low TCO. Platform heterogeneity and independence are essential for inter-enterprise applications, support for business mergers and acquisitions, and preservation of investment.
Most Lotus Domino applications are inherently cross-platform. Applications designed without dependencies upon the services of a specific operating system and without the use of
Chapter 1. Getting started: Key questions to consider 3

external tools or application programming interfaces (APIs) should run unchanged on the various server platforms that run Domino. These applications can be accessed by Lotus
Notes clients running on various operating system platforms, as well as Web browsers. A single programming model is used for Notes and Web applications. Application design changes are immediately available and replicate with the data to servers and clients alike.
Hand in hand with platform independence are customer-controlled migration and coexistence of mail systems, operating environments, and infrastructure. Not only does Lotus Domino support multiple operating system platforms, it also supports many Internet standards and protocols including:
򐂰 Hypertext Transfer Protocol (HTTP)
򐂰 Post Office Protocol 3 (POP3)
򐂰 Internet Message Access Protocol 4 (IMAP4)
򐂰 Simple Mail Transfer Protocol (SMTP)/Multipurpose Internet Mail Extensions (MIME)
򐂰 Network News Transfer Protocol (NNTP)
򐂰 Secure Sockets Layer (SSL)
򐂰 X.509
򐂰 Lightweight Directory Access Protocol (LDAP)
򐂰 Common Object Request Broker Architecture (CORBA)
򐂰 Internet InterORB Protocol (IIOP)
򐂰 Java™
򐂰 Java 2 Platform, Enterprise Edition (J2EE)
򐂰 Simple Object Access Protocol (SOAP)
򐂰 Extensible Markup Language (XML)
򐂰 Universal Description, Discovery, and Integration (UDDI)
Migration and coexistence tools, as well as services, are available from IBM and our Business
Partners to assist you in a phased or aggressive deployment.
The Lotus Domino calendaring and scheduling implementation offers flexible, customizable calendaring integrated with mail in a universal box on all supported client platforms. It supports cross-node real-time scheduling. It offers offline free-time search and scheduling as well as interoperability with other systems. Its powerful functionality includes flexible invitation management (accept, decline, delegate, reschedule), integration with contact management, support for scheduling rooms and resources, and the capability to convert memos to calendar entries or tasks and vice versa.
For more information about Lotus Domino, see the IBM Lotus Domino Web site at: http://www.ibm.com/lotus/domino
Scalability is enhanced by Lotus Domino's replication, directory, and security services.
Replication allows multiple sites, teams, and users to quickly and easily share information.
Users never need to connect to a single central server that stores the only occurrence of a particular database. Instead, they can access a replica of that database on one or more local servers or on their client workstation. In addition, server-to-client replication provides disconnected support to mobile users.
Lotus Domino supports selective and field-level replication to minimize network traffic and required bandwidth. Replication is synchronous and compares the contents of the database on each system within the customer's Lotus Domino and Notes security implementation.
Lotus Domino supports multiple directories, which is particularly useful for large organizations and companies growing by mergers and acquisitions.
4 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Lotus Domino clustering and partitioning are unique in the marketplace for scalability and availability, with capabilities that include automatic server failover, dynamic load balancing, and server partitioning.
Lotus Domino's hierarchical authentication scales to large organizations by ensuring uniqueness of names and enabling distributed administration. It also supports inter-enterprise authentication via cross-certification between organizations. Access control (security) extends down to the document level (even without encryption) and down to the field level using encrypted fields. Lotus Domino includes delegation support and access control based on roles as an alternative to lists of specific user or group names.
With Lotus Domino, administration can be performed from a Win32 workstation in your network running Domino Administrator, from a browser, or from a remote server console.
Using these tools, an administrator can access event monitors, alarms, and statistics reports.
Some administration tasks can be performed offline. On some platforms including zSeries,
Domino commands can be issued from the system operations console or from a Telnet session.
Administering Domino servers is easy and flexible, because monitoring and management support Simple Network Management Protocol (SNMP) standards and offer integration with leading network management solutions. Furthermore, a Domino administrator's life is made easier with an automated process to support administrative requests such as name changes and access revocation of terminated users. The process updates access control lists, directory entries, groups, and mail and calendar free time information. It can even move users' mail files from one Domino server to another using drag-and-drop technology built into the Domino Administrator client.
For more information about Lotus Domino, see: http://www.lotus.com/lotus/offering1.nsf/wdocs/messagingcompetitive
It is legitimate to ask yourself why Lotus Domino (the premiere enterprise integration platform to enable e-business) and why you should invest in this technology. To discuss Lotus Domino, we must discuss Lotus Notes and Lotus Domino as the integral building blocks for the overall
Domino solution. The reasons why Lotus Notes and Lotus Domino remain today’s market leader are:
򐂰 The value that Lotus Notes and Lotus Domino bring to the market hasn’t changed and is still needed. Companies will always need to efficiently collaborate both internally and externally with employees, suppliers, and customers to remain competitive.
򐂰 Lotus has evolved Notes and Domino with marketplace needs as new forms of communication have emerged. Examples of this evolution can be seen in the way we adopted Internet standards, introduced instant messaging solutions, and embraced support for mobile and wireless devices.
򐂰 Lotus Notes and Lotus Domino are flexible. Lotus customers have the freedom to choose their server and client operating systems, hardware platforms, networking protocols, directory infrastructure, programming languages, client devices, and more.
Chapter 1. Getting started: Key questions to consider 5

The benefits of investing in the Lotus Domino 6 software platform include:
򐂰 Lotus Domino is clearly the IBM strategic direction for cross-platform deployment
messaging and collaboration: The Lotus Domino software platform has been built for scalable applications deployed across multiple hardware and operating system platforms.
It is supported by:
– xSeries (Red Hat Advanced Server V2.1, SUSE LINUX Enterprise Server (SLES)
V8.0, Turbo Linux Enterprise Server (TLES), Connectiva Linux Enterprise Server,
Microsoft Windows NT®, 2000, and 2003)
– pSeries (IBM AIX)
– iSeries (IBM OS/400®)
– zSeries (IBM z/OS®) servers
In addition, Lotus Domino is supported on many non-IBM platforms such as those from
Sun and Hewlett-Packard (HP).
򐂰 Leading edge technology from the world’s premier technology company: Lotus
Domino provides leading edge technology. This includes the delivery of collaborative applications to help users work more productively. Lotus Domino collaborative applications enable users to share, collect, track and organize information so they can perform their jobs more efficiently. With Lotus Domino server, developers can create collaborative solutions that provide a variety of productivity-enhancing business functions.
Lotus Domino applications can include workflows that route information, forums that facilitate community discussions, Customer Relationship Management (CRM), project tracking, supply chain, or customer support solutions. Users have the flexibility to access
Lotus Domino applications from Lotus Notes clients, Web browsers, portals, mobile devices and any Object Linking and Embedding (OLE)-compliant application, such as
Microsoft Office. The fully integrated Lotus Domino global workbench translation tool is designed to translate Lotus Domino databases and Web sites into a variety of languages.
By writing an application only once that is accessible in a variety of languages, you can efficiently deliver Lotus Domino solutions to your users around the globe.
򐂰 Help increase your return on investment (ROI) by deploying collaborative solutions:
Your ROI can increase with each collaborative solution you deploy within the Lotus
Domino environment and is limited only by your creativity. For example, IBM Lotus Domino
Designer®, an application development environment integrated with Lotus Notes software, enables developers and Web site designers to easily create, manage and deploy security-rich, collaborative applications. Developers are free to use the programming language that best fits their requirements, including the Lotus formula language,
LotusScript, JavaScript, Java/CORBA, XML, Component Object Model (COM)/OLE,
Messaging Application Programming Interface (MAPI), JavaServer Pages (JSP) tags and
C/C++ APIs. This way, developers can use languages they know instead of spending time and money learning a new language.
Using Lotus Domino Designer 6.5, developers can dramatically enhance Lotus Domino applications with online awareness and instant messaging in just a few simple steps.
Therefore, your users can interact with team members in real time to help increase their productivity.
To help maximize your ROI, IBM provides several ways to extend the reach of your Lotus
Domino data to communities beyond your internal Lotus Notes client users:
– Domino server provides an integrated Web application server with browser access to data stored in both the file system and in Lotus Domino databases.
6 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

– Lotus Domino server lets your developers easily incorporate back-end enterprise data into your Lotus Domino applications. Tools and services, such as IBM Lotus Enterprise
Integrator® software and Lotus Domino connection services, enable connections to your company’s:
• Relational databases, such as Oracle and IBM DB2® databases
• Enterprise resource planning systems, such as SAP, PeopleSoft, and J.D. Edwards
• Transaction systems, such as Customer Information Control System servers, IBM
MQSeries® software, and IMS™ transaction management system
– The Lotus Domino toolkit for IBM WebSphere® Studio plug-in helps developers use drag-and-drop functionality to rapidly build JSP Web pages that integrate Lotus
Domino data.
– Standard Lotus Domino portlets (for e-mail, calendar, to-do, and database views) and the more advanced Lotus Domino portlet builder allow Lotus Domino data to be easily surfaced in IBM WebSphere Portal software.
– IBM Lotus Domino Everyplace® software lets users access their e-mail, calendars, to-do lists and your company’s custom Lotus Domino applications from a variety of mobile devices, including smart phones and PDAs.
򐂰 Protect your competitive edge by safeguarding business-critical data: Protecting corporate data is essential to your company’s success and competitiveness. Lotus
Domino multitier security features let you define security parameters at several levels ranging from server access to controlling individual fields on a document. The Lotus
Domino server fully supports industry security standards, including SSL, Secure/MIME
(S/MIME) and x.509 certificate authorities. These features, along with built-in digital signatures and encryption, let you rest easy knowing your data is protected.
Lotus Domino server helps protect your enterprise data at three levels:
– Server level
– Database level
– Data level
򐂰 Optimize your existing system by upgrading to Lotus Domino 6.5 server: Backward compatibility is fundamental to Lotus Domino server. Release 6.5 continues to preserve your existing Lotus Domino investment, beginning with key system databases, such as the
Lotus Domino directory, that help facilitate a smooth upgrade. Whether you are upgrading from an earlier Lotus Domino release or migrating from a competitive platform, Lotus
Domino 6.5 server and your existing system can easily work together.
Lotus Domino server supports such industry standards as SMTP, MIME, POP3, LDAP, and SSL. You can choose how you want to deploy your messaging and collaboration infrastructure without completely overhauling your environment or becoming dependent on specific hardware and software to keep your business running.
򐂰 Drive efficiency by streamlining messaging and directory services: The control and administration of your messaging infrastructure is crucial to providing users an efficient and robust collaboration platform. Integrated messaging and directory services are the core of the Lotus Domino server. These services provide world-class e-mail, calendar and scheduling, discussion databases and address books in a unified, easy-to-manage architecture. The Lotus Domino server provides all the tools end users and system administrators need to work efficiently and reliably.
–
: Directs the mail router to check incoming e-mail against public or private domain name server (DNS) blacklists to see if the sender is allowed to send you e-mail. The router can also use server-based mail rules to apply conditions, such as “if attachment name contains...” or “if message size exceeds” to determine if any action, such as deleting the message, should be taken instead of delivering the message.
Chapter 1. Getting started: Key questions to consider 7

–
–
–
–
–
–
: Allows you to configure the router to capture (and optionally encrypt) a copy of mail messages sent from or into your domain. This allows you to permanently store or otherwise process the message without user intervention.
: Aggregate information from multiple directories into a single database. These combined directories are extremely small, allowing users to replicate them locally to their machines. Local replication lets users address e-mail faster than when they have to access the server even while offline.
: Increases your flexibility by allowing servers to look up information from LDAP directories rather than just the primary Lotus Domino directory.
You can configure directory assistance to provide client authentication, group lookups for database authorization, and Lotus Notes mail addressing.
: Gives you an optional architecture in which some servers in the domain contain only documents required to configure servers. These servers use a remote primary Lotus Domino directory on another server to look up information about users and groups. Using the remote directory saves disk space and provides quick access to new information because the servers are not required to wait for the information to replicate to them. It also provides tighter administrative control because only a few directory replicas contain user and group information.
򐂰 Lower your TCO with cost-saving features: Lotus Domino 6.5 server provides the following features to help you make more efficient use of your infrastructure:
–
–
: Reduces the amount of data transmitted between a Lotus Notes workstation and Lotus Domino server or between two Lotus Domino servers. This helps to lower network expenses and remove network inter-face card bottlenecks to allow unlimited simultaneous access to your server.
: Facilitates the transfer of data more efficiently, reducing replication times and allowing users more rapid access to data. Documents are displayed as they are received, allowing end users to begin working right away, while the rest of the database is still replicating.
–
–
: Enables applications that share the same design (such as mail files) to share a single design template to reduce repeated elements, so you can save significant disk space. Because design elements are centralized, maintaining design changes on each server is easy.
: Saves disk space and replication time by compressing attachments more efficiently.
: Provide administrators the ability to merge different languages into the standard Lotus Notes application templates. Having more than one language in a single template reduces the overhead associated with supporting multiple servers for multiple languages.
: Allow Lotus Domino servers to host virtual companies in a single Lotus
Domino domain, while allowing each organization to see only the appropriate information. This helps reduce costs and ease administration because you don’t have to run separate domains for each company.
򐂰 Supported by worldwide IBM Software Services for Lotus and our network of
qualified Business Partners: We’re here to help you quickly maximize the capabilities of and speed return on your Lotus software investments. Through expert consultation, in-depth understanding of Lotus technologies, custom application development, real-world experience and knowledge transfer, we can help you turn your IT investments into quantifiable business value.
8 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

To learn more, see: http://ibm.com/lotus/services http://ibm.com/lotus/partners
Lotus Domino support can be provided by IBM on a worldwide basis, 24 hours-a-day, 7 days-a-week, 365 days-a-year. For more information about Lotus Support Services, see: http://www.ibm.com/software/lotus/support/support-update.html
򐂰 Product viability: IBM + Domino = Confidence: As you research the many vendors of messaging and collaboration solutions that have come and gone over the last several years in the e-business arena, confidence in their ability to survive and flourish becomes paramount. After you conclude that a viable messaging and collaboration infrastructure is something your business requires and that Lotus Domino has the technology to deliver on its promise, you must be sure of the answers to these questions:
– Does the technology vendor you depend on understand small, medium, and large enterprises to help you at every stage along the way?
– Has the vendor been successful with the most complex and global environments, should you need one some day?
– Do the vendor’s tools and products run across many operating systems and servers to help minimize impact in case you need to change your deployment?
– Does the vendor provide a roadmap (or solution) that allows you to use your existing applications and data?
– Can the vendor assist you in protecting your information assets with confidence by providing a robust security architecture?
– Does the vendor offer worldwide support and services and a solid business partner organization with applications to support it?
Choosing the right messaging and collaboration business infrastructure may be the single most important decision of your future. Choose a technology that is proven and solid, as well as a company you trust with your business. IBM understands messaging and collaboration. Lotus Domino is the technology for your messaging and collaboration business requirements.
With Domino, you can start with world-class messaging and a Web presence and then easily add custom e-business applications. You efficiently and effectively store, manage, and distribute information because Domino is the central access point for finding and sharing the information that you need, whether it is located in e-mail, relational databases or host-based systems, in your favorite desktop application or on the Internet. Various client options offer different levels of function and access that allow you to communicate with colleagues, collaborate in teams, and coordinate strategic business processes.
While Lotus Domino is the server software that runs on a variety of platforms including xSeries, BladeCenter, pSeries, zSeries, and iSeries, Lotus Notes is the brand name for the
Lotus client family. Originally, there was only one client alternative, and both the client and server products were called
. As part of Lotus Notes Release 4.5, an optional capability called
became available that allowed Notes applications to be extended to anyone with a Web browser. Shortly thereafter, the server was re-branded
to highlight the significant Web application server functionality and client choice.
Chapter 1. Getting started: Key questions to consider 9

Lotus Domino 6.5 combines full support for the latest Internet mail standards with industry-leading messaging and calendaring capabilities. Domino extends beyond mail to support custom intranet and Internet applications. These custom applications can be generated from standard database templates, chosen from a portfolio of thousands of independent software vendor (ISV) applications, or written in-house using Domino Designer.
Lotus Domino also offers usage tracking and analysis and partitioning and clustering technology for the high availability and reliability required by enterprise mission-critical applications.
On the xSeries and BladeCenter platform, the desired scope of Domino function is an installation option rather than a licensing option. A Lotus Domino license encompasses all of
the capabilities in Table 1-1. At installation time, you select the appropriate server type for
your environment.
Table 1-1 highlights the members of the IBM Lotus Domino server family.
Table 1-1 IBM Lotus Domino server options
Server option Description
Lotus Domino
Messaging
Server
IBM Lotus Domino Messaging Server combines full support for the latest Internet mail standards with Domino's industry-leading messaging and calendaring capabilities, all in one manageable and reliable package. Support for multiple Domino partitions is also included.
Lotus Domino
Enterprise Server
Lotus Domino
Utility Server
IBM Lotus Domino Enterprise Server includes all functions of the IBM Lotus Domino Messaging
Server, plus support for custom intranet and Internet applications, as well as clustering support for high availability.
IBM Lotus Domino Utility Server is an application server license option that includes unlimited access to non-mail applications. Entitlement to messaging capability is not available with this option.
IBM Lotus
Domino
Collaboration
Express
IBM Lotus
Domino Utility
Server Express
The IBM Lotus Domino Collaboration Express offering is powered by the Domino Enterprise Server and allows customers to use both the messaging and collaborative capabilities of Domino.
Customers can choose to access Domino via Lotus Notes or Lotus Domino Web Access (iNotes™
Web Access) clients for both e-mail and collaborative applications.
The IBM Lotus Domino Utility Server Express offering is powered by the Domino Enterprise Server.
It provides unlimited access to collaborative applications, but does not allow the use of individual mail files. Customers can choose to access their Domino applications through a Web browser or via a separately purchased Lotus Notes client. IBM Lotus Domino Utility Server Express makes applications available to users internal to your company and to external users. Access is allowed for individually authenticated as well as anonymous users.
Table 1-2 highlights the various client options that are currently supported for use with
Domino for xSeries and BladeCenter.
Table 1-2 IBM Lotus Notes client family
Lotus Notes client option
Description
Lotus Notes for
Messaging
IBM Lotus Notes for Messaging is a Lotus Notes client option with capability limited to messaging, calendar, and discussions. The degree of function available to the user is controlled by the administrator via a parameter in the Domino Directory.
IBM Lotus Notes for
Collaboration
IBM Lotus Domino
Web Access (iNotes)
IBM Lotus Notes for Collaboration is a full-function integrated client for messaging, calendar, and discussions, plus the capability to use custom Domino applications.
IBM Lotus Domino Web Access (iNotes) extends Domino messaging and collaboration, PIM, and offline services to current Web browsers and Microsoft Outlook clients. The iNotes licensing model also includes access to Domino mail from standards-based mail clients.
10 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Lotus Notes client option
IBM Lotus Domino
Access for Microsoft
Outlook
Domino Designer
Domino
Administrator
Description
IBM Lotus Domino Access for Microsoft Outlook provides Microsoft Outlook users access to e-mail and calendar features based on Lotus Domino.
Domino Designer is the interactive, Win32 graphical development environment for creation of powerful intranet and Internet applications
Domino Administrator is the Win32 graphical interface for administration and management of the Domino environment, including registration of users and servers.
This section explains key Domino terminology. You might find that Lotus Domino terminology and concepts are related to, but somewhat different from, similar terms and concepts in various operating system environments. Also, note that based on the heritage, you may occasionally still hear the terms Notes and Domino used interchangeably from an application perspective.
򐂰 Domino document is an object that represents an individual unit of information, similar to a database record, a row in a relational table, or a Web page. A Domino document can contain both structured data (such as fields in a database file) and unstructured data (such as images or rich text). It should not be confused with what we commonly consider a document in the word processing sense.
򐂰 Domino database is a collection of documents that is usually linked by some business purpose. For example, you may have a customer service database or a personnel policy database. In addition to serving as a container for storing information, a Domino database also includes application logic. For example, a Domino database typically includes forms to display and update specific documents, views to display a set of documents, and agents to perform planned actions against documents. Changes to both application logic and data are made available to clients and servers via replication.
򐂰 Domino application is a collection of one or more Domino databases, Hypertext Markup
Language (HTML) pages, servlets, etc.
򐂰 Domino directory, formerly called the Notes Name and Address Book or Public Address
Book, is a repository for user demographic information (name, mailing address, phone number, fax number, e-mail address, etc.) and location of the user's mail file. However, it is more than an address book. It is also a centralized server management tool that contains information about server configuration, security, and connections for mail routing and replication.
򐂰 Domino partitioning: Using Domino server partitioning, you can run multiple instances of the Domino server on a single computer. By doing so, you reduce hardware expenses and minimize the number of computers to administer. Instead of purchasing multiple small computers to run Domino servers that may not take advantage of the resources available to them, you can purchase a single, more powerful computer and run multiple instances of the Domino server on that single machine.
򐂰 Domino cluster: Combined with the IBM award-winning xSeries and BladeCenter servers, Domino's clustering capability enhances the availability of resources, in this case for Domino-based business applications. Domino clustering can be used to provide scalability and load balancing for your reliable xSeries and BladeCenter servers, reducing the costs of potential server downtime. xSeries and BladeCenter clustering with Domino is
Chapter 1. Getting started: Key questions to consider 11

unique in that it allows you to cluster heterogeneous operating systems and hardware platforms, maximizing your resource flexibility.
Domino clustering is implemented using application database replicas on at least one other server in the cluster. These replicas are synchronized each time an update occurs.
Some key benefits of this platform and the features that differentiate Domino 6.x on xSeries and BladeCenter from other server platforms are:
򐂰 The UnitedLinux Extension Pack for Lotus Domino and SUSE LINUX Enterprise Server 8 provides improved memory management
򐂰 Support for Domino server on Microsoft Windows 2003
򐂰 Microsoft Active Directory integration within the Lotus Domino administrator client
Microsoft Windows administrators can reliably manage users and groups from a single management console eliminating duplicate effort.
򐂰 xSeries and BladeCenter technology built on the X-Architecture™ and Enterprise
X-Architecture, offering you a choice of high performing and high density Intel®-based servers
򐂰 Investment protection from BladeCenter’s flexible and innovative design that also helps to reduce deployment costs that drive down TCO, while maximizing reliability, flexibility, security, and productivity
򐂰 HTTP server task improvements
򐂰 Server activity and performance monitoring improvements
Domino Statistics and Monitoring now includes platform statistics for Domino on Linux.
򐂰 The ability of IBM Tivoli® Analyzer for Lotus Domino (optional, separately-licensed) to collect powerful performance assessments, based on current performance plus historical collections of Domino statistics
When people think of e-business on demand™, some think of Web servers for publishing information via the Internet. Others consider full-blown e-commerce. Still others want something in between, for example, to extend the reach of their applications to browser users on intranets, extranets, or the Internet. Several IBM software products address this wide range of needs. Because there is some functional overlap, positioning is important. This section compares Domino to other alternatives such as an HTTP server, a Web application server, and a commerce server.
To differentiate between Domino and other xSeries and BladeCenter Web server alternatives,
Domino provides a complete Internet application development environment. It includes forms generation, document management, e-mail, workflow, and collaboration services
The IBM Web application servers available on xSeries and BladeCenter include WebSphere
Application Server and Domino. WebSphere and Domino both provide robust alternatives to build and maintain dynamic Web sites. In fact, many full-function Web sites use both Domino and WebSphere, because their individual strengths complement each other. Domino excels when an application is primarily geared toward unstructured data or requires sophisticated collaborative capabilities such as workflow or distributed content authoring.
12 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

IBM WebSphere Application Server excels when an application requires industrial-strength transaction management, significant scalability, or where business logic is completely encapsulated in distributed components such as servlets or Enterprise JavaBeans (EJBs).
Depending on the functionality needed, there is a version of WebSphere Application Server to satisfy the requirement. WebSphere Application Server Standard Edition supports Java
Servlets and JSPs. For full J2EE support including EJBs, transactional management, and
CORBA, WebSphere Application Server V5 provides the required support.
Together, Domino and WebSphere offer customers the capabilities needed to rapidly build high value e-business applications. At a minimum, Domino and WebSphere can currently share a single HTTP stack. Single signon (SSO) between the two Web application servers is currently supported on xSeries and BladeCenter through the use of an LTPA Token .
Over time, we can expect more convergence in the underlying services of Domino and
WebSphere.
For more information about Domino and WebSphere integration, see Patterns: Custom
Designs for Domino & WebSphere Integration, SG24-6903, and Technote Domino and
WebSphere Bundling, TIPS0305.
Looking toward the future, IBM has a strong commitment to Web services as the foundation for dynamic e-business. Both Lotus products and WebSphere products are critical to the IBM
Web services strategy, with Lotus products providing contextual collaboration. For more information about Web services, see: http://www.ibm.com/software/webservers/ http://www.ibm.com/software/solutions/webservices/
Two commerce server alternatives on xSeries and BladeCenter are Lotus Domino and IBM
WebSphere Commerce. Lotus Domino has some capability to act as a commerce server.
E-commerce applications can be created using the built-in Web application development tools that exist in all Domino platforms including Domino. As mentioned in the differentiation between Domino and other xSeries and BladeCenter Web server alternatives, Domino provides a complete Internet application development environment as mentioned in the previous section. It is appropriate for both B2B and business-to-consumer (B2C) environments.
IBM WebSphere Commerce is a set of integrated software components that gives businesses the ability to establish effective, high-end electronic commerce activity for B2B or B2C. It extends beyond point-and-click creation of a storefront, providing catalog creation, store management, marketing campaigns, payment processing, and fulfillment. It also allows you to flexibly integrate with existing enterprise systems using supplied API functions. WebSphere
Commerce addresses the needs of the largest businesses and those seeking support for the most advanced commerce site functions.
WebSphere Commerce is completely independent of Domino. However, WebSphere
Commerce and Domino can interact with one another for applications that leverage the strengths of each. The two products can work together to provide a high-value, complete e-business solution. For example, Domino can enhance a WebSphere Commerce storefront with content management, workflow, and electronic mail confirmation.
For more information about WebSphere Commerce and other components of the WebSphere application platform for e-business, see: http://www.ibm.com/websphere
Chapter 1. Getting started: Key questions to consider 13

The xSeries and BladeCenter support Domino 6.5 on Red Hat Advanced Server V2.1, SLES
V8.0, TLES, and Connectiva Linux Enterprise Server. Domino 6.5 also has added platform support for Microsoft Windows 2003 server and Microsoft Windows 2003 Enterprise Edition server environments.
While Microsoft Windows 2003 server support is new in Domino 6.5, the listed versions of
Microsoft Windows continue to be supported by this platform. Here is some important information about this new release:
򐂰 Microsoft Windows 2000 Server, Advanced Server: Service Pack 3
򐂰 Microsoft Windows NT4.0 (Intel Pentium® only): Service Pack 6a
Platform statistics are now supported for Linux. You can now view, control reporting of, collect, and perform other statistics-related tasks as you would for other Domino server platforms.
Domino 6.5 supports a range of end-user clients:
򐂰 Lotus Notes 6.5 (and earlier versions)
򐂰 Lotus Domino Web Access (browser access using Internet Explorer, Netscape Navigator, and Mozilla)
Note: Mozilla support is new with Domino 6.5 and is interesting to customers who want to evaluate deploying a Linux desktop.
򐂰 Lotus Domino Access for Microsoft Outlook for customers who want to replace Exchange servers but maintain their end-user Outlook clients
򐂰 Internet Explorer, Netscape Navigator, and Mozilla for browser and WebMail access
Domino 6.5 is sold through Passport Advantage®.
TCO is too often seen as simply the capital costs required to get the server running. These generally include the costs for the hardware (CPU, memory, disk, network interface), the license for the operating system, and the license for Domino, plus any companion products, and applications. These are easily quantified and accounted for, but they only represent a portion of the TCO. Other cost sources are often overlooked, but must be accounted for when doing a complete TCO assessment. Some of the additional sources of costs are:
򐂰 Outage avoidance and recovery
򐂰 Security and control of Domino infrastructure
򐂰 Cost of keeping current
򐂰 Domain complexity
򐂰 Stability of the total Domino solution
򐂰 Redundant configuration options
򐂰 Backup and restore options
Enterprise-class Domino deployments are large and complex environments to manage. They require thoughtful and comprehensive administrative strategies instead of the simple and limited tactics usually employed for small configurations. Attempts to scale up small Domino deployments by duplicating infrastructure through horizontal scaling result in a proliferation of underutilized resources that require a large number of people to administer. Cost accounting in these environments is usually incomplete, because either the accounting itself is
14 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

undisciplined, or important features of the environment concerning security or recovery are ignored or poorly implemented.
The available xSeries and BladeCenter servers encourage planners and system architects to think about costs explicitly and comprehensively. Reduced system management requirements and mainframe-inspired reliability, availability, and scalability features provide a comprehensive cost benefit of implementing an xSeries or BladeCenter solution.
For more information about IBM system management technology, see the following Web site: http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html
For more information about the entire xSeries and BladeCenter product line, go to: http://www.pc.ibm.com/us/eserver/xseries/index.html
This section discusses the additional value of selecting an xSeries and BladeCenter server.
xSeries and BladeCenter technology is based on a blueprint that consists of X-Architecture,
Enterprise X-Architecture, and smart system management.
X-Architecture technology is an evolving blueprint for xSeries and BladeCenter servers that is drawn from the vast enterprise server heritage of IBM. xSeries and BladeCenter engineers bring the technologies that have already revolutionized larger IBM systems to the Intel-based platform. The result is the development of industry-standard servers by IBM. These servers are designed to provide enterprise-inspired power, scalability, control, and service at an inexpensive price.
The strength of these technologies and of X-Architecture technology lies in a research and development foundation that has no equal. For the past eight years, IBM has led the industry in the number of patents acquired. IBM has continuously landed number one benchmarks and received a multitude of product awards. Among those awards are titles won by xSeries and BladeCenter servers.
Specific X-Architecture technology incorporated into the xSeries and BladeCenter systems were:
򐂰 Active Peripheral Component Interconnect (PCI):
–
–
: Adding a new PCI adapter to an empty slot while a system is running
: Removing a PCI adapter from a slot
򐂰 C2T Interconnect: A new cable connection design that offers a reduction in cable use
򐂰 Chipkill™ memory: Corrects multiple bit errors using off the shelf, industry-standard ECC
SDRAM memory
򐂰 Predictive Failure Analysis® (PFA): Alerts you before a component actually fails
򐂰 Light Path Diagnostics: In conjunction with the component LEDs, help and correctly identify a failed component
Chapter 1. Getting started: Key questions to consider 15

For more information about X-Architecture, see the following Web site: http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/
Building on the IBM commitment to provide innovative technology, application flexibility, and new tools, IBM introduced the Enterprise X-Architecture technology. It combines industry-standard features with IBM mainframe-inspired capabilities to produce revolutionary advances in input/output (I/O), memory, and performance of xSeries and BladeCenter servers.
Innovative technology that allows you to
redefines investment protection. It enables you to expand your system on the fly, without paying for more than you need up front.
With support for both Microsoft and Linux operating systems, the application flexibility of xSeries systems is extended with the Enterprise X-Architecture blueprint. Hardware is optimized for the latest industry platforms, which enables you to choose from a broad portfolio of applications to best suit your business needs. To further enhance flexibility, physical partitioning and a common platform design help ease the transition from 32-bit to 64-bit high-end computing.
New tools make systems management easier with self-diagnosing and self-healing technologies such as Active PCI-X and third-generation Chipkill memory. Your systems are designed to stay up and running continuously.
The results of this innovation are high availability and exceptional performance for systems that can be scaled quickly, easily, and inexpensively.
The latest advances in I/O, memory, and performance of the xSeries on the IBM Enterprise
X-Architecture are:
򐂰 XpandOnDemand scalability: Upgrading processors, I/O slots, and other resources via modular external cabinets so you can start small and expand
򐂰 System partitioning: The ability to run multiple operating systems and applications concurrently on the same system
򐂰 Active PCI-X: Enables hot-add and hot-swap PCI and PCI-X adapters
򐂰 Remote I/O: The ability to increase I/O capability by adding the IBM RXE-100 Remote
Expansion Enclosure (an I/O expansion unit with 6 or 12 adapter slots)
򐂰 Real-time Diagnostics: The ability to run diagnostics without taking the server off line
򐂰 XCEL4 Server Accelerator Cache: Provides up to 64 MB or high-speed L4 cache.
򐂰 400 MHz front side bus: Enables data movement between devices faster than previously possible
For more information about the IBM Enterprise X-Architecture technology, refer to the following Web sites: http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/enterprise/ ftp://ftp.pc.ibm.com/pub/pccbbs/pc_servers_pdf/exawhitepaper.pdf
To gain the most value from your technology investment throughout its life cycle, you need smart, effective systems management to keep your availability high and costs low. xSeries and BladeCenter systems are designed for intelligent systems management. They offer the
16 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

best tools in the industry. They can also save you time and money by increasing availability, tracking assets, optimizing performance, and enabling remote maintenance.
IBM Director is the acclaimed IBM industry standards-based workgroup software. It delivers comprehensive management capability for xSeries, BladeCenter, IntelliStation®, NetVista™, and ThinkPad® hardware. Plus, it helps to reduce costs and improve productivity.
An exclusive collection of software utilities provides advanced server management and maximum availability. These utilities are:
򐂰 Server Plus Pack
򐂰 Application Workload Manager
򐂰 Scalable Systems Manager
򐂰 Real-time Diagnostics
򐂰 Electronic Service Agent™
򐂰 Tape Drive Management Assistant
IBM deployment tools help to minimize the tedium in starting up and preparing your servers and clients for operation. IBM deployment and update management tools are:
򐂰 Remote Deployment Manager
򐂰 Software Distribution Premium Edition
򐂰 ServerGuide™
򐂰 UpdateXpress
򐂰 IBM System Installation Toolkit
IBM offers two options for system hardware manageability:
򐂰 Remote Supervisor Adapter
򐂰 Remote Supervisor Adapter II
Remote Supervisor Adapter II offers enhanced hardware-based remote graphics for near real-time control of your systems. It provides virtual CD and floppy disk capability to deploy or diagnose your systems remotely.
For more information about IBM system management technology, visit the following Web site: http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html
xSeries servers featuring the Intel Xeon processor provide outstanding availability and price/performance capabilities that help better manage and provision your IT environment.
Becoming an on demand business means finding new ways to grow, adapt, and respond in a dynamic business environment while managing costs. xSeries systems provide outstanding availability and systems management capabilities that help better manage and provision your computing resources, for a responsive IT environment that can grow with your business.
These are just the capabilities you need in today’s on demand world.
Scalable Domino platforms can reduce the number of servers required to support an entire enterprise. The fewer the number of servers is, the lower the complexity and cost of administration and management are for a groupware solution and the operating system and procedures that support it.
Chapter 1. Getting started: Key questions to consider 17

To build a Lotus Domino infrastructure, the type of xSeries servers that are available are (see
Figure 1-1):
򐂰 Rack-optimized xSeries servers help solve the data center space dilemma with outstanding performance and manageability in compact designs. The current models include:
–
3.06 GHz
: 1U rack-optimized chassis; single Intel Pentium 4 processor up to
–
–
: 1U rack-optimized chassis; up to two Intel Xeon processors at up to
3.2 GHz
: NEBS Level 3
Compliant 2U - 2 Intel Pentium III processors (1.26 GHz)
–
–
: 2U rack-optimized chassis; up to two Intel Xeon processors up to 3.2 GHz
: 3U rack-dense chassis; up to four Intel Xeon processors MP at up to 2.8 GHz
–
: 2U rack-optimized chassis; two Intel Itanium 2 processors standard for compute-intensive 64-bit applications
򐂰 Universal xSeries servers deliver file, print, application, and mail serving solutions for small businesses or distributed departmental computing.
The current models include:
–
–
–
–
: Tower with 4U rack capability via optional rack-mount kit; Intel Pentium 4 processor up to
3.06 GHz
: Tower with 4U rack capability via optional rack-mount
Figure 1-1 xSeries servers kit; Intel Xeon processors at up to 3.06 GHz
: 5U tower with rack capability via optional rack-mount kit; up to two Intel
Xeon processors up to 3.2 GHz
: Versatile and simple-to-set-up 7U chassis; available as a rack or tower;
Powered by up to four high-performance Intel Xeon Processors MP at up to 2.8 GHz
򐂰 High-performance, scalable xSeries servers, such as the new xSeries 445 with high-performance Intel Xeon Processors MP, feature outstanding levels of availability, scalability and transaction performance. And the new xSeries 455, the next generation xSeries Intel Itanium 2 server, delivers pay-as-you-grow scalability and investment protection. The current models include:
–
: 4U rack-dense form factor; up to 16 Intel Xeon processors MP (two chassis) at up to 2.8 GHz; up to four Intel Xeon processors (one chassis)
–
: Industry-leading 4U density saves data center floor space; up to four Intel
Itanium 2 processors at up to 1.0 GHz for compute-intensive 64-bit applications
18 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

–
: Rack dense 4U form factor saves valuable data center floor space; up to
16 Intel Itanium 2 processors at up to 1.5 GHz (up to four processors per chassis) for compute-intensive 64-bit applications
For more information about the entire xSeries product line, visit the following Web site: http://www.pc.ibm.com/us/eserver/xseries/index.html
The BladeCenter and BladeCenter
HS20 offerings are positioned as the highest density servers of the
IBM
Eserver
line. They represent a new approach to the deployment of application servers where two-way, symmetric multiprocessing
(SMP)-capable Xeon processing, high-availability design, systems management, and easy setup features are combined in an extremely dense package.
The BladeCenter 8677-2XX
(chassis shown in Figure 1-2) in 7 U
of rack space contains up to 14 blade servers and two 1,800-watt power supplies to provide the necessary I/O network switching, power, cooling, and control panel information. When compared to most Intel processor-based 1 U high servers, BladeCenter supports twice the amount of processing power in the same rack space.
Figure 1-2 BladeCenter systems
The BladeCenter and BladeCenter HS20 blades can require less space and power resources because of their high-density design, reduced power requirements, and single environment systems management. This is an extremely important consideration for:
򐂰 Large enterprises
򐂰 Application service providers
򐂰 Scientific and technical computing businesses
The BladeCenter and BladeCenter HS20 blades are an excellent fit for Lotus Domino.
Highlighting the performance and scalability of the HS20 (Figure 1-3) are:
򐂰 1 GB memory on 3.20 GHz system and 512 MB memory with 3.06 GHz system with
Chipkill ECC support, supporting up to 8 GB maximum
򐂰 Dual Gb Ethernet connections with teaming and failover support
򐂰 Integrated management processor, monitoring critical components on each blade
Chapter 1. Getting started: Key questions to consider 19

򐂰 ATA-100 IDE controller, economical interface for up to two optional 40 GB IDE HDDs with
IDE Redundant Array of Independent Disks (RAID) 1 standard for operating system-independent mirroring
򐂰 Small Computer System Interface (SCSI) expansion connector supports optional storage unit containing an Ultra320 RAID 1 SCSI controller and backplane support for two hot-swap HDDs
Figure 1-3 IBM BladeCenter HS20
For more information about the entire BladeCenter product line, go to: http://www.ibm.com/servers/eserver/bladecenter/index.html
If your company has the resources and skills to support Lotus Domino on the Microsoft
Windows platform, then here is why it make sense to operate within a Microsoft Windows environment. Whether you have a large or small company, xSeries and BladeCenter with
Microsoft Windows provides a powerful reliable platform for your business operations.
From Small Business Server 2000 to Windows 2003, xSeries and BladeCenter are certified for Windows Server. The Windows Server 2003 family takes the best of Windows 2000
Server technology and provides a server that is easier to deploy, manage and use. It offers many new, exciting features that take advantage of the xSeries platform, such as NUMA support which is implemented in xSeries Model 440, 445, and 450 servers. Combining
Windows Server 2003 with the highly reliable and innovative xSeries and BladeCenter server family results in a highly productive infrastructure that helps to make your network a strategic asset for your organization.
IBM works closely with Microsoft so that xSeries and BladeCenter servers provide outstanding performance and robust functionality running the different versions of the
Windows operating system. xSeries supports a broad range of offers from select products preloaded with the Windows operating system for customers who desire one-stop shopping to distributing the Datacenter Edition for customers demanding scalability and reliability.
Lotus Domino 6.5 is prepared to run on the following Microsoft platforms:
򐂰 Microsoft Windows 2003 (Server and Advanced Server editions)
򐂰 Microsoft Windows 2000 (Server and Advanced Server editions)
򐂰 Microsoft Windows NT, Version 4.0 (using an Intel processor) http://www.pc.ibm.com/ww/eserver/xseries/windows/ ftp://ftp.pc.ibm.com/pub/pccwww/ww/eserver/ibm_ms_external_final_102902.pdf
20 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

If your company has the resources and skills to support Lotus Domino on the Linux platform, then, here is why it make sense to use Linux. IBM works closely with the leading Linux distribution companies Red Hat, Inc., SUSE LINUX AG, and Turbolinux, Inc. to offer tested and validated configurations for xSeries and BladeCenter servers. This helps to deliver outstanding xSeries and BladeCenter performance and functionality. Also, IBM fully supports
UnitedLinux. The range of Linux offerings available on xSeries and BladeCenter servers gives you the flexibility to choose the optimum Linux implementation for your unique requirements.
Lotus Domino 6.5 is prepared to run on the following Linux platforms:
򐂰 Red Hat Advanced Server, Version 2.1 (using uniprocessors only)
򐂰 All UnitedLinux and Powered by UnitedLinux 1.0 SP2® for Linux on Intel distributions, including SLES 8.0, TLES, and Connectiva Linux Enterprise Server
Assistance is available from IBM Support for all supported Linux platforms, ensuring that
Linux and xSeries and BladeCenter servers can be used for mission-critical applications.
The Linux on Intel world is moving ahead at a remarkable pace, especially at IBM. Keeping up with all the resources available can be quite a challenge. IBM has put a wealth of Linux on
Intel resources at your fingertips to help you take full advantage of the combined power of
Linux and xSeries and BladeCenter. For more information, see the following Web sites: http://www.ibm.com/servers/eserver/linux/xseries/ http://www.ibm.com/linux/ http://support.lotus.com/ http://www.ibm.com/linux/news/bladebuzz.shtml
By enabling organizations to consolidate, centralize, and simplify their e-business infrastructure, the xSeries and BladeCenter server platform delivers unsurpassed quality of service, enhanced manageability, and low TCO.
Continuous availability is critical to advanced e-business applications. As the RedMonk Study
Evolution and Extinction: The Application Server Market in 2003 and Beyond points out, functionality and stability are the most important buying criteria for application servers in
2003.
Enterprise X-Architecture technology optimizes the servers functionality and stability. For example, with self-diagnosing and self-healing technologies, such as Active PCI-X and third-generation Chipkill memory, the system is designed to stay up and running continuously.
Domino server clustering can be implemented for very critical applications to provide failover for mail and Domino applications in the event that a server should go down.
The Web interface allows you to configure and remotely manage your BladeCenter via a browser. This is built into the management module. Monitoring of system status, Event Logs,
Restarting servers and management of network interfaces are all achieved via the Web interface.
Chapter 1. Getting started: Key questions to consider 21

For more information, see Deploying Lotus Domino on IBM Eserver BladeCenter,
REDP-3584.
IBM Director V4.1 is the newest release of the industry leading client/server workgroup manager. IBM Director’s tools provide customers with flexible capabilities to realize maximum system availability and lower IT costs. With IBM Director, IT administrators can view and track the hardware configuration of remote systems in detail and monitor the usage and performance of critical components, such as processors, disks, and memory.
In addition to making available a new version of IBM Director, enhanced extensions to IBM
Director are also available for IBM customers who want advanced capabilities. IBM Director
Server Plus Pack consists of five additional tools for advanced server managements to help optimize performance and maximize availability. These tools are tightly integrated with IBM
Director for consistent management from a single console.
The features of IBM Director are:
򐂰 Self-managing, smart tools: Automated, proactive capabilities reduce IT costs and maximize uptime.
򐂰 Support for non-IBM hardware: Innovative use of industry standards from Common
Information Model (CIM) to SNMP enables heterogeneous hardware management, protecting your existing IT investment.
򐂰 Seamless integration: IBM Director protects your investments in other management packages by integrating with and complementing these with more extensive hardware manageability.
򐂰 Single-click management graphical user interface (GUI): A convenient user interface delivers the ability to drag and drop tasks to specific systems or groups of systems.
򐂰 Integrated, centralized Structured Query Language (SQL) database: An internal database makes system-related data available, even when the specific system is not directly available.
򐂰 Multiple operating system support: IBM Director smoothly handles a variety of popular operating systems.
For more information, see: http://www.ibm.com/servers/eserver/xseries/systems_management/director_4.html
IBM Tivoli Monitoring for Messaging and Collaboration ensures the availability and optimal performance of Lotus Domino server environments. It provides stable, secure, and proactive monitoring and management tools that leverage common Tivoli technology to provide rapid time to value and greater ease of use.
IBM Tivoli Monitoring for Messaging and Collaboration monitors the status of Domino servers, identifies server and system problems in real time, notifies administrators, and takes automated actions to resolve Domino server problems. The product also collects monitoring data to help you analyze performance, trends, and helps you address problems before they affect end users. Using IBM Tivoli Monitoring for Messaging and Collaboration can help you maximize the business impact of your messaging and collaboration systems.
Integration with the Tivoli Enterprise™ Data Warehouse provides enterprise-wide access to data for historical and trending analysis, reporting and graphing. IBM Tivoli Monitoring for
Messaging and Collaboration provides seamless integration with other Tivoli Performance
22 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

and Availability solutions, including IBM Tivoli Enterprise Console® and IBM Tivoli Business
Systems Manager, to provide a true end-to-end solution.
The key features of IBM Tivoli Monitoring for Messaging and Collaboration include:
򐂰 Auto discovery of Domino servers
򐂰 Best practice Resource Models that are deployed during installation and configuration
򐂰 Resource Model focus on: Domino server availability, database management, mail routing, replication, server processes, and server health
򐂰 Enhanced probes to measure and record application and server performance from an end-user point of view
For Domino administrators, an intuitive and highly functional GUI provides access to all the operational information, troubleshooting tools, monitoring, and event configurations to manage a Domino environment. This user interface is provided in addition to the IBM Tivoli
Monitoring Health Console, which is available for all IBM Tivoli Monitoring products. For more information, see: http://www.ibm.com/software/tivoli/products/monitor-messaging/
All available models have the ability to upgrade and scale their infrastructure to suit current needs. Multiple servers within the xSeries range are upgradable to up to 16 processors, providing an active approach to infrastructure deployment.
Scalable Domino platforms can reduce the number of servers required to support an entire enterprise. The fewer the number of servers is, the lower the complexity and cost of administration and management are for a messaging and collaboration solution and the operating system and procedures that support it.
Instead of deploying multiple servers scattered around your company and running a single application on each, you can consolidate servers and enhance system availability at the same time with this software tool. VMware ESX is server partitioning software designed for server consolidation, rapid deployment of new servers, availability, and simplified management. It helps to improve hardware utilization, save space, IT staffing, and hardware costs.
VMware ESX Server allows several instances of similar or dissimilar operating systems to run as virtual machines on a single server, so consolidating application workloads is simple and fast. Such operating systems as Microsoft Windows NT 4.0, Windows 2000 Server, Advanced
Server, and Red Hat Linux can run in partitions independent of one another. ESX Server can help deliver increased capacity on production servers and save precious floor and rack space.
Plus there are fewer servers to manage.
In addition, the ESX Server helps you to build cost-effective, high-availability solutions by using failover clustering between virtual machines. Until now, system partitioning (the ability of one server to run multiple operating systems simultaneously) was the domain of mainframes and other large, sophisticated servers. But with VMware ESX Server, you can enable dynamic logical partitioning (DLPAR) on your xSeries systems. A key enabler for server consolidation is that VMware allows each of your xSeries servers to run multiple operating systems and applications in virtual machines so you can centralize IT management.
Since these virtual machines are completely isolated from one another, if one were to go
Chapter 1. Getting started: Key questions to consider 23

down, it would not affect the others. This means that VMware ESX Server software is great for optimizing hardware usage and it can give you the added benefits of higher availability and scalability.
VMware ESX Server Technology is a key software enabler for server consolidation that provides the ability to move existing, unmodified applications and operating system environments from a large number of older systems onto a smaller number of new high performance xSeries platforms. This provides real cost savings to customers by allowing them to reduce the number of systems they manage, save floor space, rack space, and power consumption, and eliminate the headaches associated with consolidating dissimilar operating systems and applications that require their own operating system instance. For the detailed report, see: ftp://ftp.pc.ibm.com/pub/pccbbs/pc_servers_pdf/system_partitioning.pdf
For a full VMware ESX Server Technology xSeries compatibility list, see: http://www.pc.ibm.com/us/compat/nos/vmware.html
You can also refer to Server Consolidation with the IBM Eserver xSeries 440 and VMware
ESX Server, SG24-6852.
Any or all of the following types of organizations can benefit from implementing Domino:
򐂰 Organizations interested in a mail and collaborative infrastructure
򐂰 Organizations interested in reliable, scalable, and secure e-business (including B2B)
򐂰 Notes and Domino customers interested in server or network consolidation
򐂰 Customers interested in extending the reach of existing applications
The following sections highlight the key benefits for each group.
Lotus Domino software offers high-function, integrated, flexible, world-class messaging and collaboration, plus many Web-enabling functions, in a single integrated package. Domino integrates high availability Web applications with flexible content management.
In addition, the Lotus software migration Web site is another a portal for information about migrating to Domino from local area network (LAN)-based messaging environments such as
Microsoft Exchange and Novell Groupwise. You can find this site at: http://www.lotus.com/migration
To be successful in e-business, whether your application is B2B, B2C, or business to employee (B2E), you must respond in real time at any time. Domino has the power and the tools to help you succeed in this demanding environment. Domino makes it easy to integrate enterprise data with Web-enabled applications that you build with Domino Designer. You can provide your Web visitors with up-to-the-minute information and process their requests immediately.
With Domino security, you can help protect the confidentiality and integrity of sensitive information that flows to and from your site.
24 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

B2B, a growing phenomenon in the age of the Internet, is electronic commerce and process integration between businesses having independent and often different infrastructures.
Domino plays an integral role in B2B. It complements e-commerce by enabling e-collaboration, enterprise integration, workflow, and support for a wide variety of client and server environments. Domino and the Lotus extension products address the unstructured component of the business transaction, the human side of the transaction, and the people in the process.
Consolidation of any type reduces system administration, including network management and system backups. This is no less true of the Domino server. Domino supports multiple
(partitioned) servers on the same hardware. This gives you the flexibility either to combine servers or to keep your existing server identities while consolidating hardware.
Domino is designed to help customers build and deploy Internet-based applications on the same server as existing applications and data. Domino provides rapid application development tools to help you design and develop collaborative applications for your users that can be extended to the Internet. A variety of options help you integrate your existing enterprise data into these applications, with or without programming. A customer service application can access an existing customer master file in a relational database for information such as name, address, and phone number.
With Domino, you can tackle many business problems that require organizing unstructured data or managing the flow of information. At the same time, you can link this workflow and unstructured information to the wealth of business data in your enterprise databases.
See Chapter 6, “Independent software vendor assistance” on page 61, for additional
information about ISV products.
Chapter 1. Getting started: Key questions to consider 25

26 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

2
Chapter 2.
This chapter provides details about additional products that are available to Domino using xSeries and BladeCenter servers.
© Copyright IBM Corp. 2004. All rights reserved.
27

A variety of products and tools are available to offer additional value to new and existing
Domino for xSeries and BladeCenter customers. These offerings can be categorized into three groups:
򐂰 Extension products
򐂰 Complementary products
򐂰 Developer tools
Many separately purchased products extend the capabilities of the Lotus Domino server.
They are termed
. Some of these products are currently being renamed to simpler, descriptive names to make them more easily recognizable to customers.
The Lotus-related products that are highlighted in the following sections are available on xSeries and BladeCenter to enhance and extend your collaborative and e-business capabilities. For additional details about availability of Lotus extension products on xSeries and BladeCenter, see: http://www.lotus.com/products
Important: At Lotusphere® 2004, Lotus announced Domino 6.5.1 and synchronized compatibility releases of the important extension products. Beginning with 6.5.1 of these products, they will move to a compatible base and synchronized delivery schedule for future updates.
IBM Lotus software is currently transitioning many of its products to simpler, more descriptive
names designed to help make them more easily recognizable to customers. See Table 2-1 for
some of these name changes.
Table 2-1 IBM Lotus software product name changes
Previous product name Current product name
IBM Lotus Domino.Doc®
IBM Lotus Workflow™
IBM Lotus Domino Document Manager
IBM Lotus Workflow
IBM Lotus Sametime®
IBM Lotus QuickPlace®
IBM Lotus Instant Messaging and Web Conferencing
IBM Lotus Team Workplace
For more information about this renaming project, see the Simplifying Lotus Product Names
Web Site at: http://www.ibm.com/lotus/brand
Domino Document Manager (Domino.Doc) improves your organization's efficiency through enhanced collaboration and information management. It delivers the scalability, flexibility, and low cost of ownership required to support both enterprise-wide Document and Records
Management, while serving as a foundation for your Knowledge Discovery solution.
28 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

The xSeries and BladeCenter system requirements for Domino Document Manager (V3.5) are:
򐂰 Microsoft Windows NT4
򐂰 Microsoft Windows 2000 Server
򐂰 Microsoft Windows 2003 Server
򐂰 IBM Lotus Domino 6
For more information, visit the following Web site: http://www.lotus.com/products/domdoc.nsf/content/domdochomepage
Lotus Workflow 3.0.1, formerly known as Domino Workflow, is a stand-alone application development tool that works on top of Domino. It provides our customers with the ability to develop, manage, and monitor all their business processes and helps them to eliminate the downfalls of paper-based work. A key component in the Lotus e-business and Knowledge
Discovery strategy, Lotus Workflow is improves organizational effectiveness and internal business processes for companies.
The xSeries and BladeCenter system requirements for Lotus Workflow 3.0.1 are:
򐂰 Microsoft Windows NT4
򐂰 Microsoft Windows 2000 Server, Windows 2000 Advanced Server with SP 3
򐂰 Microsoft Windows 2003 Server
򐂰 Linux Red Hat 6.2 and 7.2
򐂰 IBM Lotus Domino 6
For more information, visit the following Web site: http://www.lotus.com/products/domworkflow.nsf
IBM Lotus Instant Messaging and Web Conferencing (Sametime) 3.1 is an offering for real-time collaboration in the office or on the road. As a critical component of the Lotus
Workplace, Lotus Instant Messaging and Web Conferencing helps organizations, their customers, and their business partners to be better coordinated, better informed, and more agile.
The IBM Lotus Instant Messaging and Web Conferencing family includes three components: the instant messaging and Web conferencing server, the
client, and the developer toolkits. The server provides the platform that manages the flow of information between the connect clients, including text messaging, streaming audio and video, a shared whiteboard, and shared applications. Users tap the connect client to exchange ideas and present information through instant messaging. The developer toolkits give companies a way to embed real-time collaboration into a wide range of Web and Windows-based applications.
The xSeries and BladeCenter system requirements for Lotus Instant Messaging and Web
Conferencing are:
򐂰 Microsoft Windows 2000 Server, Windows 2000 Advanced Server with SP 3
򐂰 IBM Lotus Domino 6.0.2CF1 and 6.0.3
For more information, visit the following Web site: http://www.lotus.com/products/lotussametime.nsf/wdocs/homepage
Chapter 2. Domino platform products for xSeries and BladeCenter 29

IBM Lotus Team Workplace (QuickPlace) 6.5.1 is the Web-based solution for creating team workspaces for collaboration. With IBM Lotus Team Workplace, companies give users a way to securely work with colleagues, suppliers, partners, and customers. IBM Lotus Team
Workplace provide teams with workspaces where they can reach consensus through discussions, collaborate on documents, and coordinate plans, tasks, and resources.
The xSeries and BladeCenter system requirements for Lotus Team Workplace are:
򐂰 Microsoft Windows NT and Windows 2000
򐂰 Microsoft Windows 2003
򐂰 Domino 5.0.12
For more information, visit the following Web site: http://www.lotus.com/products/qplace.nsf/homepage/$first
IBM Lotus Discovery Server™ 2.0.1 is the most comprehensive knowledge server for e-business users today. The knowledge server provides search and expertise location solutions. These solutions are designed to ensure that all of the relevant knowledge and collective experiences of an organization are readily available to help individuals and teams solve every day business problems.
Lotus Discovery Server extracts, analyzes, and categorizes structured and unstructured information to reveal the relationships between the content, people, topics and user activity in an organization. It automatically generates and maintain a Knowledge Map (K-map) to display relevant content categories and their appropriate hierarchical mapping that can easily be searched or browsed by users.
The xSeries and BladeCenter system requirements for Lotus Discovery Server 2.0.1 are one of the following operating systems:
򐂰 Windows NT 4.0 Server SP6a or later
򐂰 Windows 2000 Server or Windows 2000 Advanced Server 1.0
򐂰 Microsoft Windows 2003
For more information, visit the following Web site: http://www.lotus.com/products/discserver.nsf
IBM Lotus Extended Search is a scalable, server-based technology that searches in parallel across many content and data sources, returning integrated query results into a Web application.
The benefits of Extended Search are:
򐂰 Single search: Find relevant information from multiple sources with a single search using only a Web browser
򐂰 Parallel searching: Search in parallel across structured and unstructured data stores, including popular Web search sites, Lotus sources, relational database management systems (RDBMS), Index and Directory sources, Content Management applications,
Lotus Instant Messaging and Web Conferencing users, and more
򐂰 Single result set: Obtain aggregated results presented as a single, ranked result set
30 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

򐂰 Integrate with e-business applications: Easily integrate search capability into e-business applications
򐂰 Scalable search: Support scalable enterprise search requirements across departmental and geographic locations
򐂰 Save, reuse, share searches: Save, re-use, and share searches
򐂰 Store and forward search results: Store search results or forward search results to workflow or personalization applications
򐂰 Identify people: View shared searches to identify people with similar interests
򐂰 Quick start: Start quickly with ready-to-use Web client search applications
The xSeries and BladeCenter system requirements for IBM Extended Search 4.0.1 are:
򐂰 One of the following operating systems:
– Microsoft Windows NT 4.0 with Service Pack 4 or 6A
– Microsoft Windows 2000 Server or Advanced Server with Service Pack 3 or later
– Microsoft Windows 2003
– Red Hat Linux for Intel 7.3 or later
򐂰 One of the following Web application servers:
– IBM WebSphere Application Server:
5.0.0 or later, base, Network Deployment, or Enterprise edition 4.0.4 or later,
Advanced, Enterprise, or Advanced Single Server edition
– Lotus Domino Server 5.0.10 or later
򐂰 One of the following relational database management systems:
– IBM DB2 Universal Database™ (UDB) 8.1, Enterprise Server, Workgroup Server, or
Personal edition
– IBM DB2 UDB 7.2, Enterprise, Workgroup, or Personal edition, with FixPack 7
– Oracle 9
For more information, visit the following Web site: http://www.lotus.com/products/des.nsf/wdocs/home
The following complimentary products assist in the delivery and monitoring of Domino solutions.
IBM WebSphere Application Server is a high-performance and extremely scalable transaction engine for dynamic e-business applications. The Open Services infrastructure allows companies to deploy a core operating environment that works as a reliable foundation capable of handling high volume secure transactions and Web services. WebSphere continues the evolution to a single Web services-enabled, Java 2 Platform, Enterprise Edition
(J2EE) application server and development environment that addresses the essential elements needed for an on demand operating environment. With WebSphere Application
Server V5.1, WebSphere demonstrates its continued commitment to the realization of the
IBM e-business on demand vision with new platforms and important functional enhancements, including support for Software Development Kit (SDK) 1.4.
Chapter 2. Domino platform products for xSeries and BladeCenter 31

Using WebSphere portal products provides a quick and detailed integration with Domino.
Delivered via the browser, WebSphere portal is a single point of personalized interaction with applications, content, processes, and people.
Using portlets, you can customize the portal to recognize and display Domino-based applications, for example, Web Access (iNotes), a Team Workplace, or an application developed for the organization. The WebSphere Portal interface can also be instant messaging (Lotus Instant Messaging and Web Conferencing) enabled.
WebSphere Portal is available in several offerings, including:
򐂰 WebSphere Portal - Express: Helps small and mid-size businesses easily deploy sophisticated portals for employees, trading partners, and customers. It is the base offering and contains the portal framework, a document manager, a selection of portlets, the portal toolkit, and WebSphere Application Server.
򐂰 IBM WebSphere Portal Enable for Multiplatforms: Offers the
edition of
WebSphere Portal for Multiplatforms. It helps you quickly build scalable portals to simplify and accelerate access to personalized information and applications. It includes:
–
–
: Provides a way for portal users to share, view, and organize files of all types ranging from documents to spreadsheets within the Portal community
: Allow users to view, create, convert, and edit basic documents, spreadsheets, and presentation files from the portal interface
–
: Allows business users to quickly create portlets for interacting with relational databases, Domino databases, and enterprise applications from Oracle, SAP, Siebel, and PeopleSoft.
򐂰 WebSphere Portal Extend for Multiplatforms: Incorporates the Collaboration Center, which is a set of ready-to-use collaborative portlets that can be used right out of the box to provide instant value for your portal users. The Collaboration Center integrates portlets for finding, connecting, and working with people inside and outside your organization. It is fully integrated in WebSphere Portal and includes the following new collaboration portlets:
–
–
: An online company directory and organizational navigator.
People Finder lets you find any employee by name and see the employee's contact information, background, areas of expertise, and context within the company's organizational chart (manager and peers).
: Lists your workplaces, which are provided by Lotus
Team Workplace right on the portal page. You can search across all of the team workspaces to which you belong, or you can quickly see what's new in a workplace, join a workplace, or create a new workplace.
–
: Provides integrated tools for managing online meetings.
From within the portlet, people can join existing online conferences, see active meetings they need to join, or schedule new meetings. Licenses for Lotus Instant
Messaging and Web Conferencing are required to use this portlet.
All these portlets are integrated and enabled with presence awareness, which indicates if a portal user is available for an instant messaging session. This allows you to start a chat session with someone you found through the people finder and then turn it into a Web conference, all without switching between applications. You never have to leave the portal to access applications and work with your associates, which helps you to make faster and better business decisions.
For more information, visit the following Web site: http://www.ibm.com/software/info1/websphere/index.jsp?tab=products/portal
32 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

IBM Lotus Domino Access for Microsoft Outlook is a collaborative server solution that delivers the leading messaging, calendar, scheduling and personal information management (PIM) services of Lotus Domino technology to Outlook 2000 and 2002 clients. Lotus Domino
Access for Microsoft Outlook helps you easily and cost-effectively move from a Microsoft
Exchange server to a Lotus Domino 6 server, allowing users to work with Outlook clients.
Lotus Domino Access for Microsoft Outlook lets you replace your Microsoft Exchange server with Lotus Domino server to leverage extensive messaging capabilities:
򐂰 Helps reduce IT costs through server consolidation and simplified administration
򐂰 Leverages Lotus Domino security to help protect your network
򐂰 Integrates smoothly with your infrastructure through supported platform flexibility
򐂰 Allows easy, low-touch deployment across multiple supported platforms using IBM Lotus
Domino Off-Line Services (DOLS)
򐂰 Enables users to quickly connect to the new server in three easy steps
Provides robust reliability, scalability and performance to support more users faster and more efficiently than in previous versions
Several Tivoli products are designed to assist in the monitoring and management of Domino environments. These include:
򐂰 IBM Tivoli Analyzer for Lotus Domino: Provides a performance analysis and management solution that runs seamlessly within the IBM Lotus Domino 6 Administrator, helping to give IBM customers the ability to maximize the performance of their Lotus
Domino server. Tivoli Analyzer for Lotus Domino demonstrates tighter integration within the major software solutions from IBM, and provides customers with a built-in, easy-to-use solution that speeds deployment and increase return on their IT investments.
Tivoli Analyzer for Lotus Domino is the first product to take advantage of new Lotus
Domino 6 statistics and activity measurements. It is one of the only products that run seamlessly inside the Domino Administrator. Lotus Domino 6 servers generate comprehensive, detailed statistics and measurements of a server's activity. This product offers a ground breaking approach to Domino server management and uniquely analyzes these new statistics and activity measurements. It turns raw data into clear and meaningful knowledge that administrators will use to take actions to improve the overall health of
Domino servers. It predicts the sizing requirements for the Domino environment and capacity bottlenecks before they become critical.
IBM Tivoli Analyzer for Lotus Domino 6 provides:
– A powerful predictive analysis and intelligent server health check functionality expands the capabilities of the Lotus Domino Administrator by evaluating hundreds of data points and operating system statistics. Through the constant assessment of the health of Lotus Domino servers, short- and long-term performance can be improved, and the ability to meet service level agreements can be increased.
– Advanced resource planning tools are necessary to predict growth within the Lotus
Domino environment. They can reduce the amount of hands-on effort required and ultimately decrease the total cost of ownership (TCO).
– Workload balancing tools match a server's workload to the server hardware and operating system.
– Change management tools automate the workflow required to approve and then implement the workload balancing tools recommended plan.
Chapter 2. Domino platform products for xSeries and BladeCenter 33

For more information about Tivoli Analyzer for Lotus Domino, visit the following Web site: http://www.ibm.com/software/tivoli/products/analyzer-lotus-domino/
򐂰 IBM Tivoli Monitoring for Messaging and Collaboration: Monitors the status of Domino servers, identifies server and system problems in real time, notifies administrators, and
takes automated actions to resolve Domino server problems. See “Manageability: IBM
Tivoli Monitoring” on page 22 for more information.
To meet today's business demands, you need to find ways to make your business processes more efficient, more automated, and easier to follow. IBM Lotus Domino Designer 6.5 allows you to rapidly build nearly any IBM Lotus Notes and IBM Lotus Domino collaborative application you need to maximize your organization's efficiencies, while increasing the productivity of developers and helping to reduce your TCO. IBM Lotus Domino Designer supports these features:
򐂰 Lets you rapidly build, test and deploy open, security-rich, mission-critical applications
򐂰 Helps to speed IBM WebSphere application development by letting you easily integrate
Lotus Domino applications using JavaServer Pages (JSP) technology
򐂰 Increases performance and scalability by leveraging Lotus Domino JSP applications in
IBM WebSphere Portal and IBM WebSphere Application Server environments
򐂰 Helps increase end-user productivity by letting you easily embed presence awareness and a contact list into Lotus Domino applications with a single click
򐂰 Provides platform flexibility to help save you money with open-standard Web services,
Extensible Markup Language (XML), and Java technology
򐂰 Provides updated Java and Common Object Request Broker Architecture (CORBA) and
Component Object Model (COM) classes so you can leverage existing programming skills to develop applications
The Lotus suite of offerings from real-time and team-based collaboration to e-learning and knowledge management provides organizations across all industries with leading-edge e-business solutions. According to 2002 Fortune lists, many of the largest enterprises have standardized on Lotus software. This includes 96 of the Fortune 100 companies, nine of the largest U.S. chemical companies, 14 of the largest worldwide automobile manufacturers, nine of the largest health care or pharmaceutical companies, and seven of the largest U.S. aerospace and defense companies.
Lotus software has helped distributors and telecommunications companies to create new revenue streams, reduce costs, accelerate time-to-market of new products and services, and develop and enhance customer relationships and customer service. Furthermore, by collecting and sharing information across the organization, service providers have the potential to become more responsive, innovative, competent and efficient. This is of great interest to retail distributors, but equally applicable to other industries as well IBM.
The vision of Dynamic Workplaces™ represents the business-to-employee (B2E) side of e-business. It addresses human resources, company guidelines, forms management, customer tracking, and much more. IBM developed a Dynamic Workplace for internal use.
Our internal portal has proven so successful that IBM is making the results of our experience available to our customers.
34 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

For more information about Dynamic Workplaces from the Lotus software perspective, see: http://www.lotus.com/news/news.nsf/public/EB8C09EE04C9BD7585256BEA004DF069
Lotus software solutions for collaboration, teamwork, knowledge management, and e-learning are helping financial institutions to empower their staff for better teamwork and better performance. Lotus software can help firms take full advantage of the opportunities available. Leading institutions are managing customer relationships, improving the efficiency of business processes, and sharing knowledge through the effective use of Lotus solutions that deliver results and economic value through realization of improved performance. IBM
Lotus Instant Messaging and Web Conferencing in particular is used in eight of the top ten worldwide commercial banks and four of the top five worldwide diversified financial institutions.
In the industrial sector, Lotus software provides the e-collaboration tools necessary to improve collaborative sourcing, design, procurement, supply chain management and selling of goods and services between an enterprise and its business partners. Examples of such industry solutions including Lotus software are business-to-business (B2B) Collaborative
Solutions, Collaborative Supplier Markets, and Collaborative Supply and Demand Chains.
Lotus solutions are equally applicable in the public sector. In all levels of government, for example, the opportunities for improving operational effectiveness and providing greater services to the citizen with technology are enormous. Pioneers in government are doing what was considered impossible just a few years ago. Throughout the public sector, Lotus software facilitates town hall discussions, emergency response processes, integrated document and image management, document workflow, and records management.
In education, Lotus solutions can enrich the educational experience, streamline administrative processes, and empower new communities to communicate and learn in new ways. And in healthcare, life sciences, and pharmaceuticals, Lotus software can help improve quality and productivity and accelerate time-to-market, while controlling costs and reducing paperwork. In addition, seven of the top ten U.S. airlines and four of the top five U.S. insurance companies use IBM Lotus Learning Space for their training needs. For customer case studies and more information about industry applications of Lotus software, visit the
Lotus Success Stories Web site at: http://www.ibm.com/software/success/cssdb.nsf/topstoriesFM?OpenForm&Site=lotus
Chapter 2. Domino platform products for xSeries and BladeCenter 35

36 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

3
Chapter 3.
This chapter discusses the performance advantages that you can gain by running Domino 6.5 on xSeries and BladeCenter. It details the hardware and software requirements to effectively run Domino.
This chapter also provides documentation and recommendations to assist in the planning and tuning of Domino 6.5 running on Windows and Linux operating systems. Standard monitoring tools and Tivoli products are discussed to assist in managing your environment.
The settings and references to additional resources display the extensive support and reference materials that are available for xSeries and BladeCenter servers when using
Domino.
© Copyright IBM Corp. 2004. All rights reserved.
37

Lotus Domino servers can act as a mail, Web, application, and database server to handle mail routing and storage as well as database and Web requests. The important subsystems for Lotus Domino server are:
򐂰 As an e-mail server, the subsystems that are most likely to be sources of bottlenecks are:
– Network
– Memory
– CPU
– Disk
򐂰 As a groupware server, the subsystems that are most likely to be sources of bottlenecks are:
– Memory
– CPU
– Disk
The following items are enhanced in Domino 6:
򐂰 Rewritten and optimized Domino 6 Hypertext Transfer Protocol (HTTP) stack for performance
򐂰 New Notes memory management techniques to make memory allocation faster and to improve memory utilization
򐂰 Enhanced NSF database core code for performance
򐂰 Minimized and eliminated semaphore contention in Domino code
򐂰 Optimized the formula and compute engine code
Use the recommended requirements for Lotus Domino 6.5 only as a guide. Be sure to undertake capacity planning to ensure that servers are designed and built for the task assigned.
Lotus Domino 6.5 is prepared to run on the following Microsoft platforms:
򐂰 Microsoft Windows 2003 (Server and Advanced Server editions)
򐂰 Microsoft Windows 2000 (Server and Advanced Server editions)
򐂰 Microsoft Windows NT, Version 4.0 (using an Intel processor)
The hardware requirements are:
򐂰 Processor supported: Intel Pentium
򐂰 Memory: 128 MB Minimum 192 MB or more recommended.
򐂰 Disk space: 1 GB Minimum
򐂰 Disk swap space: 128 MB RAM minimum
You can find a detailed explanation of these settings in Chapter 3 “Lotus Domino 6 prerequisites for IBM BladeCenter” in Deploying Lotus Domino on IBM Eserver
BladeCenter, REDP-3584.
38 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

For more information about performance tuning xSeries and BladeCenter hardware for Lotus
Domino, see Tuning IBM Eserver xSeries Servers for Performance, SG24-5287.
Lotus Domino 6.5 is prepared to run on the following Linux platforms:
򐂰 Red Hat Advanced Server, Version 2.1 (using uniprocessors only)
򐂰 All UnitedLinux/Powered by UnitedLinux 1.0 SP2 for Linux on Intel distributions including
SUSE LINUX Enterprise Server (SLES) 8.0, Turbo Linux Enterprise Server (TLES), and
Connectiva Linux Enterprise Server
The hardware requirements are:
򐂰 Processor supported: Intel x86
򐂰 Memory: 128 MB Minimum 192 MB or more recommended.
򐂰 Disk space: 1 GB Minimum
򐂰 Disk swap space: Three times the physical RAM installed
See Chapter 4, “Performance, scalability, and troubleshooting”, in the IBM Redbook Lotus
Domino 6 for Linux, SG24-6835.
Tuning the hardware and operating system is key to delivering an effective Domino 6.5 server.
Several parameters are discussed in the following sections that enhance server performance.
You can find comprehensive details about these items in the Redbooks and Redpapers that are mentioned in this section.
As you identify which subsystems are potential sources of bottlenecks, you will gain a general idea about the initial actions to take regarding performance optimization.
When analyzing network performance and potential bottlenecks, investigate the following parameters to maximize performance:
򐂰 Network adapters
򐂰 Ethernet adapter performance
򐂰 TCP/IP performance
򐂰 Operating system settings
򐂰 Network design
Network compression is an important performance feature offered in Domino 6.5. When you enable network compression, data is automatically compressed before it is sent over the network. This improves network performance, especially over slower line speeds.
Note: Never assume that you do not have a local area network (LAN) bottleneck by simply looking at LAN sustained throughput in bytes/sec. LAN adapter bottlenecks often occur at low LAN utilization but at high sustained packet rates. Observing packets/sec. often yields clues to these types of bottlenecks.
Chapter 3. Domino, xSeries, BladeCenter, and performance 39

The minimum amount of memory that you need in your Domino server is the sum of two parts:
򐂰 The base RAM required to run the server application
򐂰 The operating system plus memory for each client
The formula is:
Minimum memory = 128 + (number of concurrent users/5) MB
This is a minimum value. You should use it as a starting point for memory requirements.
Many Domino functions are processor intensive. Such tasks as routing messages, indexing databases, searching databases, and dynamically creating Hypertext Markup Language
(HTML) pages for Web clients all put heavy demands on the system’s CPU. If performance is poor due to the high utilization of one of the tasks, it is important to note that Domino takes advantage of multiple processors by allocating the replicator and router tasks to different
CPUs, thereby spreading the load.
We recommend the following disk configuration:
򐂰 Use Redundant Array of Independent Disks (RAID)-1E, RAID-10, RAID-5/5E, or RAID-50 for hard drive fault tolerance.
򐂰 RAID-1E and RAID-10 give you better performance, but RAID-5 gives you more usable space for the same number of disks.
򐂰 Install the latest ServeRAID™ BIOS, firmware, and drivers, if applicable.
򐂰 Use the fastest drives possible (for example, 15,000 RPM).
For more information about performance tuning xSeries hardware for Lotus Domino, refer to the IBM Redbook Tuning IBM Eserver xSeries Servers for Performance, SG24-5287.
You can improve the performance of your Lotus Domino server by changing various operating system settings for Windows. The following settings relate to Windows 2000 Server. We recommend that you implement these changes immediately after you install your Lotus
Domino server.
To use Windows 2000 as a Lotus Domino server platform, you must configure the operating system to service the unique demands of an application server. The following parameters are examples of performance tuning for Lotus Domino 6.5:
򐂰 Application responsiveness: You can configure how Windows 2000 responds to foreground or background applications as a part of its multitasking capability.
򐂰 System cache: You can control how a Windows 2000 server prioritizes its memory allocations and thread priorities for network services versus local applications and the size given to the system cache. Then select to maximize data throughput for network applications.
򐂰 NTFS allocation unit and stripe size considerations: Tests have shown that the optimal allocation unit size for Lotus Domino server is 16 KB. Therefore, you should format the
Notes database partitions using an operating system file allocation unit size of 16 KB.
40 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

You can find a detailed explanation of these settings in Chapter 22, “Lotus Domino” in the IBM
Redbook Tuning IBM Eserver xSeries Servers for Performance, SG24-5287.
Linux is a powerful operating system that can be molded to fit your needs. Hard disk drive arrays, CPU, and memory monitoring can help you to significantly increase the scalability of
Linux supporting Domino:
򐂰 IDE versus Small Computer System Interface (SCSI): We recommend that you use
SCSI hard disks for your servers.
򐂰 Buses: Generally, your server have two buses. You should divide your heavily used cards, such as a primary network card and a RAID controller, so that they are installed in slots on different buses.
򐂰 Distributing I/O: If you run a program that is disk input/output (I/O) intensive, such as a
Domino server, we recommend that you use separate, physical disks for the operating system, Domino data directory, and the Domino 6 transaction logs.
򐂰 RAID configurations: The main advantage of RAID is redundancy. If one disk fails for any reason, you do not lose your data. Another advantage is that you can stripe your data over multiple disks and gain speed for your applications.
򐂰 CPU utilization: We recommend that you monitor CPU utilization regularly. If the average value is between 60% and 80%, you have reached the warning zone. If average usage exceeds 80%, we recommend that you add a new processor or upgrade the old one.
򐂰 Memory usage: Linux uses memory efficiently. If you see the swap constantly in use, this indicates a lack of physical memory and your server performance will suffer. Disk swap space should equal three times the physical RAM that is installed.
For a detailed explanation about these settings, see Chapter 4 “Performance, scalability, and troubleshooting” in the IBM Redbook Lotus Domino 6 for Linux, SG24-6835.
As mentioned previously, Lotus Domino servers can act as a mail, Web, application, and database server to handle mail routing and storage, as well as database and Web requests.
You can adjust parameters within Domino to assist in the delivery of an effective solution. It is also necessary to modify server settings to manage customized development requirements
(indexing, application programming interfaces (APIs) etc.).
Domino tuning best practices can assist you in gaining server performance. You can learn more about these settings in Chapter 22, “Lotus Domino” in the IBM Redbook Tuning
IBM Eserver xSeries Servers for Performance, SG24-5287.
Server overload can affect performance if there was insufficient planning regarding potential growth. If you scale Domino to higher user loads, you may need to use Domino partitioned servers and clustering. This divides the load among the servers, and you can take advantage of high end hardware configurations.
Additional steps that can be investigated include the management of the following parameters:
򐂰 Views: Does it take a long time to display a view? If so, you can increase the view buffer on the server. This increases performance because it does not force the server to read the
Chapter 3. Domino, xSeries, BladeCenter, and performance 41

view from the disk. Use care because the maximum size that you can increase to is about one-fourth of the physical memory.
򐂰 Accessing databases: You can increase the maximum number of database open and close handles in the cache. The maximum size you can increase to is 1872. You can also decrease the size of the databases. The larger databases require more I/O and use more memory. This uses up other resources. Since some databases must be large, you can increase the I/O subsystem or add more memory to the server.
򐂰 Uni-processor system: If you run Lotus Domino 6 on a uni-processor system, you need to increase the SERVER_MAXSESSIONS in the notes.ini file. Only do this if you run a
Notes and browser client environment on the same machine. Domino automatically deletes any sessions or tasks that have been idle for more than ten seconds. You do not want to increase the indexer task and the number of replica tasks because of one processor.
򐂰 Unnecessary work: Many server tasks are started by default. You may not need every task to run your Domino environment because some tasks, such as Scheduling, can take up about 20% of your server’s CPU.
򐂰 Task monitoring: Turn off these tasks when they are not in use:
–
–
: Turn off this task only if you are not using the server for electronic mail or workflow.
: Turn off this task if you are not using the server for scheduling and calendaring.
–
–
: Turn off this task if you are not using the server to run scheduled agents.
Remember, this function is not required for WebQuery Agents.
: Turn off this task if you are not using the server to automatically track server statistics on a regular basis. You can collect them on demand.
򐂰 Bottlenecks: There are several things you can do to reduce the tension of the server and network:
– Increase the indexer tasks: Multiple processors can handle more than one indexer task. We recommend that you set the number of indexers to the number of CPUs minus one. For example, if you have a four processor machine or environment, set the indexer to three.
– Increase the NOTES.INI setting UPDATE_SUPPRESSION_TIME,
UPDATE_SUPPRESSION_LIMIT: This setting determines the minimum amount of time before the indexer runs again. Increasing this value means that the indexer runs less frequently.
– Increase the Mail box number: Increasing this value improves mail routing performance, but requires additional memory. The default variable is 1. This change is completed in the server configuration document in the Domino Directory.
The use of Domino 6.5 as a Web hosting solution on xSeries and BladeCenters has been enhanced, with developers rewriting and optimizing the Domino HTTP stack for improved performance. To further enhance server performance and response times, you can manage the following HTTP parameters:
򐂰 Manage the memory cache on the Web server: Mapping information about databases and authenticating users can take time. To optimize response time, Domino uses a memory cache (command cache) to store this information. The memory cache stores the information for quick access.
42 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

To monitor the effectiveness of the memory cache settings, look at the Domino.Cache
statistics (available via “System monitoring tools” on page 43).
򐂰 Specify network timeouts on the Web server: Open, inactive sessions can prevent users from accessing the server. Specify time limits for activities between the Domino Web server and clients or Common Gateway Interface (CGI) programs so connections do not remain open if there is no network activity between them.
򐂰 Specify the number of threads used by the Web server: An HTTP request is processed by a thread. A thread, in turn, can handle a number of network connections.
You can specify the number of threads the Web server can process.
򐂰 Improve file-download performance for Web clients: Web clients can download a file that is attached to a page or that is in a server directory that is mapped by a Uniform
Resource Locator (URL). If a client is using a product that supports byte-range serving
(available in HTTP 1.1 and higher), the client downloads the file in sections and tracks the progress of each file download. This allows the client to resume the download from the point where it was interrupted.
򐂰 Manage Web application agents: You can specify whether Web application agents (that is, agents triggered by browser clients) can run at the same time. The purpose of the time limit is to prevent Web agents from running indefinitely and using server resources.
򐂰 Set up the Domino Web server in a cluster: This provides the Web server with failover and workload balancing.
You can achieve analysis of the Domino 6.5 server by using the built-in system monitoring tools. These tools also provide statistics and, if requested, alerts on operating system activity.
There are also several Tivoli-based tools for use with Domino.
The Domino Administrator includes these system-monitoring tools that you use to configure, view, and track the Domino system:
򐂰 Statistics: Domino gathers statistics that show the status of processes currently running on the system. For example, the statistic Free space on the C: drive indicates the amount of free space that is available on the C: drive. You use these statistics along with the predetermined statistics thresholds to monitor both your Domino system and platform statistics.
򐂰 Monitoring databases: These databases store monitoring documents, information, and results.
–
–
: Stores the documents you use to set up monitoring. It includes information about statistics, statistic thresholds, and event messages.
: Stores the gathered statistics reports and can be configured to store information about logged events. The log file stores the server’s activity log documents.
򐂰 Monitoring configuration documents: These documents define and configure what constitutes an event, and how the event is handled. They allow you to customize the messages that appear on the console when an event occurs.
򐂰 Server tasks: These tasks collect and record information about the Domino system. The
Event Monitor task determines if an Event Handler has been configured for the event. If so, it routes the event to the specified person, database, or server-management program for
Chapter 3. Domino, xSeries, BladeCenter, and performance 43

processing. The Statistic collector task gathers Domino server statistics and creates statistics reports in the Monitoring Results database or to another database you can specify.
򐂰 Domino server monitor: This monitor provides a visual representation of the status of the servers you are monitoring.
IBM Tivoli Monitoring for Messaging and Collaboration ensures the availability and optimal performance of Lotus Domino server environments. It provides stable, secure, and proactive monitoring and management tools that leverage common Tivoli technology to provide rapid time to value and greater ease of use.
See “Manageability: IBM Tivoli Monitoring” on page 22.
Tivoli Analyzer for Lotus Domino is the first product to take advantage of new Lotus Domino 6 statistics and activity measurements. It is one of the only products that run seamlessly inside the Domino Administrator. Lotus Domino 6 servers generate comprehensive, detailed statistics and measurements of a server’s activity.
This product offers a ground breaking approach to Domino server management and uniquely analyzes these new statistics and activity measurements. It turns raw data into clear and meaningful knowledge that administrators can use to take actions to improve the overall health of Domino servers. It also helps to predict sizing requirements for the Domino environment and capacity bottlenecks before they become critical.
See “Tivoli software” on page 33.
44 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

4
Chapter 4.
This chapter provides more details about Lotus Domino software platform products for the xSeries and BladeCenter systems. It includes such helpful information as:
򐂰 Product list and announcements
򐂰 Product part numbers
򐂰 Key marketing news and events
򐂰 Product Web sites
򐂰 Microsoft Windows and Linux release support
򐂰 New features in Lotus Domino 6.5 and Lotus Notes 6.5
򐂰 Domino licensing
© Copyright IBM Corp. 2004. All rights reserved.
45

You can find the most current IBM Lotus Domino products on the Web at: http://www.lotus.com/engine/jumpages.nsf/wdocs/products
Table 4-1 lists the part numbers for the currently marketed Domino for xSeries and
BladeCenter software products. You can locate and order these products via the IBM
Software e-Catalog. The catalog provides an easy way to shop for IBM software products that include license, support, and one-year renewable software (SW) maintenance.
Table 4-1 Lotus Domino product part numbers
Product description
Lotus Domino Enterprise per processor license+SW maint 12 months
Lotus Domino Messaging per processor license+SW maint 12 months
Lotus Domino Utility per processor license+SW maint 12 months
Lotus Domino Designer User license+SW maint 12 months
Lotus Domino Utility Express processor license+SW maint 12 months
Lotus Domino Collaboration Express user license+SW maint 12 months
Lotus Domino Web Access Collaboration user license+SW maint 12 months
Lotus Domino Web Access Messaging user license+SW maint 12 months
Lotus Notes With Messaging user license+SW maint 12 months
Lotus Notes With Collaboration user license+SW maint 12 months
Part number
D51NRLL
D51NULL
D51NYLL
D5CSCLL
D52VULL
D52VQLL
D5CGLLL
D5D5ILL
D5CPILL
D5CS2LL
The product part numbers above were obtained from the following Web site: http://www.ibm.com/software/howtobuy/
To stay abreast of the latest Lotus software news or upcoming events, visit the following Web site: http://www.ibm.com/software/swnews/swnews.nsf/featurestoriesFM?ReadForm&Site=lotus
Table 4-2 lists the Domino for xSeries and BladeCenter Web sites. These sites provide the
latest information and technical aspects for each specific product. To find the Web sites for all
Domino branded products, go to the Lotus developerWorks® Web site at: http://www-136.ibm.com/developerworks/lotus/products/notesdomino/
46 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Table 4-2 Domino, xSeries and BladeCenter Web sites
Product name Address on the Web
Lotus Domino 6.5
Lotus Domino 6.5 news http://www.lotus.com/products/product4.nsf/wdocs/dominohomepage http://www.ibm.com/software/swnews/swnews.nsf/n/jmae5r2rmn?OpenDocument&si te=lotus http://publib-b.boulder.ibm.com/redbooks.nsf/portals/Lotus Lotus Redbooks
Lotus Domino documentation xSeries and BladeCenter servers http://www-10.lotus.com/ldd/doc http://www.pc.ibm.com/us/eserver/xseries/ http://www.ibm.com/servers/eserver/bladecenter/index.html
IBM will continue to deliver on the goals of helping to deliver more customer value through joint development initiatives. We will do this by partnering with Microsoft and the UnitedLinux consortium to establish industry standards and to provide leadership solutions.
For information about the latest release information, see: http://www.ibm.com/servers/eserver/xseries/windows/index.html
http://www.ibm.com/servers/eserver/linux/xseries/
The following sections discusses the new features in both the server and client side of
Domino 6.5. You can learn about more details on the following IBM Web site: http://www-10.lotus.com/ldd/today.nsf/lookup/nd65_features
Lotus Domino 6.5 improvements include new platform support, serviceability enhancements, performance improvements, and single signon (SSO) changes.
Domino 6.5 supports the Linux and Windows Server 2003 platforms. In addition, Domino 6.5 support for the Mozilla 1.3.1 browser on Linux makes it possible for the complete deployment of your messaging system on Linux.
Lotus Domino 6.5 improves serviceability with the following enhancements:
򐂰 Unified Fault Recovery/Cleanup Scripts interface
From a Server document, you can enable and disable NSD to collect diagnostic data, server restarts, and specific cleanup scripts.
򐂰 Free-running Memcheck to validate in-memory data structures
Memcheck can now lock memory pools when executed, so no additional errors are reported during memory validation.
Chapter 4. Product details 47

򐂰 Timestamps in SEMDEBUG.TXT
Semaphore management adds timestamps to SEMDEBUG.TXT to compare time-outs with events in the server log.
򐂰 Log Name/ThreadID of HTTP Agent at Runtime
򐂰 Collection and recording of basic system and server data at startup
Now you can collect system and server data at startup to check for server or client changes.
Domino 6.5 offers improved performance with the following enhancements:
򐂰 New Server.Load workloads
Server.Load for Domino 6.5 includes exposed D6 workloads for Domino Web Access,
Mail, and Internet Message Access Protocol (IMAP). In addition, there is a Sun enhancement for Server.Load.
򐂰 Platform statistics for Linux
You can view, control reporting, collect, and perform other statistics-related tasks for the
Linux and Linux on zSeries platforms as you would for other Domino server platforms.
򐂰 Replicate unread marks
Advanced database properties let you replicate unread marks in certain databases, such as mail files. You can choose one of three unread mark options for replication:
– Never replicate unread marks
– Replicate unread marks among clustered servers only
– Replicate unread marks for all servers on which there are replicas
Note these two SSO changes in Domino 6.5:
򐂰 The Domino 6.5 Web server caches Internet password changes for SSO users.
򐂰 In addition to the SSO fixed expiration time-out, you can configure an SSO idle time-out to prompt users again to enter their password.
In Domino Designer 6.5, you enable your applications with instant messaging. Improvements in Notes and Domino application development include programming language updates and better database management.
򐂰 Instant messaging support
In Domino Designer 6.5, you can add awareness to forms by enabling a names field to show online status and add awareness to your views by enabling columns to show online status. You can also embed the new Instant Messaging Contact List element in a form or page of your application.
򐂰 Java/Common Object Request Broker Architecture (CORBA), and Component Object
Model (COM) bindings
Notes and Domino 6.5 include enhancements to both Extensible Markup Language (XML) and non-XML LotusScript classes for Java/CORBA and COM bindings. In this release, all new LotusScript classes, methods, and properties introduced in Notes and Domino 6 are now available in Java/CORBA and COM. These new classes include:
48 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

– AdministrationProcess
– ColorObject
– DxlExporter
– DxlImporter
– NoteCollection
– ReplicationEntry
– RichTextDocLink
– RichTextNavigator
– RichTextRange
– RichTextSelection
– RichTextTable
򐂰 Class enhancements
You can now take advantage of additional functionality in the LotusScript
NotesRegistration class. This functionality applies to all bindings (LotusScript,
Java/CORBA, and COM). In addition, the QueryAccessPrivileges method was added to the NotesDatabase class and ConvertNotesBitmapsToGIF property was added to the
NotesDXLExporter class.
򐂰 Lotus Domino Toolkit for WebSphere Studio 1.1
The Lotus Domino Toolkit for WebSphere Studio is a set of Eclipse plug-ins for the creation of JavaServer Pages (JSPs) using Domino Custom Tags. The toolkit first shipped with Notes and Domino 6.0.2 and continues to be available in Notes and Domino 6.5 in the
Apps directory. Version 1.1 of the toolkit adds support for WebSphere Studio 5.0.1 and
5.1, drag-and-drop enablement of all Domino Custom Tags in the Utilities menu, and support for Domino Custom Tags within WebSphere Portal deployments.
Productivity enhancements are the primary focus for Notes 6.5. There are plenty of enhancements to mail and calendar and scheduling to make your job easier.
Here are the changes that you can look forward to in Notes mail and calendar and scheduling:
򐂰 Create a calendar entry or to-do item from a mail message
Create a new calendar entry or to-do item from a mail message by dragging and dropping the message from any view in your mail file onto the Calendar or To Do bookmark.
Similarly, you can drag and drop a calendar entry onto the Mail bookmark to create a new mail message or drag and drop a to-do item onto the Calendar bookmark to create a new entry.
򐂰 View time and date in the Inbox view
In Notes 6.5, the date column of your Inbox view shows both the time and the date. The time reflects the local time zone and can be disabled by using the View - Customize this view option.
򐂰 Reschedule a repeating meeting time
In Notes 6.5, if you are a meeting chairperson, you can reschedule the time for one or more instances of a repeating meeting without affecting other meetings. You can specify different start and end times for each repeating meeting.
򐂰 Print distribution lists in mail messages or calendar entries
When you print a mail message or calendar entry in Notes 6.5, you can choose whether to expand the TO: and CC: field contents on the mail message or the Names fields on a
Chapter 4. Product details 49

calendar entry. By default, Notes 6.5 prints the first three lines of those fields. The Expand
Names field contents when printing option is available in User Preferences. You can also select the Expand Name field contents option on the Page Setup tab of the Print
Document window. Or you can deselect the option if you set it in User Preferences and want to disable it for that one instance.
򐂰 Set Notes as your default e-mail client
On the Windows 2000 Service Pack 3 and Windows XP platforms, you can set Notes as you default e-mail client. There are three ways in which you can set Notes as your default mail client:
– During the Notes client installation, select the option on the installation wizard to make
Notes your default mail client.
– Select the Use Lotus Notes as my default e-mail program option in the User
Preferences window.
– Use the Windows Add/Remove programs to select Notes the default.
򐂰 Follow up on mail messages
Mark a mail message with the Follow Up flag to indicate that you need to take future action on that message. You can mark a message in any view of your mail file, except Trash and
Drafts. In whichever view you choose, you can sort the column containing the flag to group together all messages on which you need to follow up. After you follow up on the message, you can unmark it.
򐂰 Indicate if a message has been replied to or forwarded
Easily view whether you already replied to a message or forwarded a message with icon indicators in a view or in the note header area.
򐂰 Create QuickRules and handle junk mail better
You can specify that mail received from a known sender be automatically delivered to the
Junk mail folder. In addition, you can also easily create mail rules, or QuickRules, that can delete, change the importance of, or move to a folder any message from a known sender.
To create a QuickRule, use the Tools action button in your Notes 6.5 mail template.
򐂰 View all unread messages
Quickly see which messages are unread in your mail file with the new All unread view.
Other Notes client enhancements include:
򐂰 Lotus Instant Messaging (Sametime) integration
From the Notes client, you can log on to instant messaging, chat with others, and start an online meeting by choosing File-> Instant Messaging. The Lotus Instant Messaging integration provides presence awareness and chat functionality in the Notes client.
򐂰 New Workplace Welcome page
The Workplace for Notes Welcome page provides a collaborative workplace where you can easily access multiple resources, such as recent messages, today’s calendar, and to do’s. The Workplace Welcome page is customizable, so you can create your own
Workplace. It also has three tabs:
–
–
–
: This page shows the e-mail messages, calendar entries, and to-do items for that day.
: This page includes your Inbox and Personal Address Book.
: This page shows information relevant to your teams.
50 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

򐂰 Resource enhancement
Rename an existing resource, such as a room, and maintain the existing reservations.
򐂰 Mark All Read and Mark All Unread enhancement
Whenever you choose Edit-> Unread Marks-> Mark All Read or Mark All Unread for selected documents, you are now prompted.
򐂰 Manually entering a Uniform Resource Locator (URL) improvement
Entering a URL when the address toolbar is closed is now easier. When you begin typing a URL, the Starts with window opens where you can enter the entire URL. Click Search, and Notes launches your default browser to open the Web address.
򐂰 Support for comma separated value (CSV) format
You can export entries in a view to CSV format, which is an ASCII text file with one view entry per line with field values separated by commas.
Domino Web Access (formerly iNotes Web Access) provides even more flexibility, customization, and better usability than in previous releases. Improvements in mail and calendar and scheduling provide more Notes-like functionality in this release for an even richer Web client experience.
򐂰 Mail
More Notes-like mail features are added in Domino Web Access 6.5, including:
– Copy messages into calendar entries or to do items
Now you can copy the content of an e-mail message from the body field into a to-do item or calendar entry.
– Send and file messages
In one click, you can send and save your messages to a specified folder.
– Create page breaks in mail messages
Click the Page Break button to create a page break in a notebook page, mail message, to-do item, or calendar entry. Creating a page break lets you control where your content breaks when you print.
– Add a person to your Contacts
You can add anyone from the public Domino Directory to your Contacts by clicking the
Copy button in the Select Addresses window.
– View only unread mail
Use the All unread view in Domino Web Access to view your unread mail messages.
– Open areas of Domino Web Access in a new window
Open your Welcome page, Mail, Calendar, To do list, Contacts, or Notebook in a separate browser window.
– Encrypt your mail messages
The Sign and Verify Notes Encrypted Messages feature lets you send, sign, and verify
Domino Web Access encrypted mail messages. These mail messages use the same encryption used in Lotus Notes.
– Archive locally
Since Notes and Domino 5.0.8, you can create a server-based archive of your mail file.
In Domino Web Access 6.5 on Internet Explorer, you can now create a local archive of
Chapter 4. Product details 51

your mail file if your system administrator grants you the appropriate rights. A link in the
Domino Web Access user interface lets you access your local or server-based archive.
Domino Off-Line Services (DOLS) supports local archives, so you can take the archive off-line.
– Reply with history using Internet-style formatting
When you reply with history to a mail message, you can select Internet-style formatting that begins each line of the original message with an angle (>) bracket. After the message is converted to plain text, the brackets make it easier for you to distinguish the new response text from the original text.
– Mark entries for follow up
Mark important mail messages and contact entries with a follow-up flag to indicate that you need to take further action on that message or with that contact.
– Block mail from sender
Add a recipient’s name to a block sender list to prevent future messages from the specified e-mail address from reaching you. This mail rule denies entries from that e-mail address and removes messages from the system.
– Use the phone message form to take a message
Use the phone message form in Domino Web Access to notify another user of a phone message. Click New, and then choose Phone Message to create a message.
򐂰 Calendar and scheduling
More calendar and scheduling options are available in this release of Domino Web
Access:
– Customize your Welcome page with more Calendar options
Display your schedule in a one-day, two-day, or up to 10-day format on the Domino
Web Access Welcome page.
– Pencil in meetings
You can mark a meeting invitation, appointment, anniversary, event, reminder, and to-do with the Pencil In option. Any one with access to your calendar can view the details of a penciled in entry. Penciled in entries appear as free to those who perform a free time search.
– Specify more than one time zone
Domino Web Access now lets you show two time zone, a start time zone and an end time zone, in calendar entries and in the calendar view.
– Unaccepted calendar invitations appear on calendar view
When you receive a calendar invitation, it appears not only in your Inbox view, but also your calendar view, giving you one more way in which to manage your calendar.
– Delegate your calendar
You can let other users schedule and respond to your meeting invitations by delegating your calendar to them.
– Create group to do’s
Create and assign to do items to other people or groups.
򐂰 Print changes
With Domino Web Access 6.5, you can:
– Select multiple documents from a view for printing.
– Select a view and print its contents.
52 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

– Select entries in your Contact view and print them in summarized or detailed form.
– Print a document while in edit mode.
In addition, when you print calendar entries, Domino Web Access adds both a date stamp and time stamp.
򐂰 Template customization
Notes and Domino application developers have additional customization options with the
Domino Web Access template to better suit the needs of their users. Using the Forms6.ntf file, you can create action buttons for the Domino Web Access views or windows, provide more options for the Domino Web Access Welcome Page, and substitute the Domino Web
Access logo with your corporate logo. The Custom_JS_Extensions,
Custom_WelcomePage, and Custom_Banner forms are available for modification. In addition, you can modify subforms.
򐂰 Usability enhancements
Two significant usability enhancements to note are the ability to:
– Customize your personal dictionary by adding your own terms to it
– View your total database size to see if you are nearing your database quota
򐂰 Lotus Instant Messaging integration
Domino Web Access and Lotus Instant Messaging integration provides presence awareness and instant messaging capability in your Domino Web Access client without launching a separate Instant Messaging client. See who’s online in your Inbox view, and then open a chat session with another user. With Domino Web Access 6.5, you use SSO to log into both your mail client and Lotus Instant Messaging.
򐂰 Support for Mozilla 1.3.1 on Linux
Domino Web Access 6.5 support the Mozilla 1.3.1 browser on Red Hat Linux 7.2 or 8.0 and on SUSE 8.0 (UnitedLinux). Support for the Linux platform was available in Domino
Web Access 6.0.1. Now in addition to your expanded platform choices, you have another
Web browser choice. With the Mozilla browser, you can take your mail file offline and take advantage of Lotus Instant Messaging integration when you’re online.
򐂰 New administrative features
To make the Domino Web Access server administrator’s job easier, this release includes the following new features and enhancements:
– WebMail Redirect
The WebMail Redirect is now integrated in Domino Web Access so users can go to a simple and easy to remember primary URL and be redirected to their mail file. With this utility, users don’t need to know the name of their mail file or mail server. They need only the name of the redirect server. The WebMail redirect uses Domino authentication to redirect users to their mail files based on their user names and passwords.
– Server-side caching and compression for improved performance
The Domino Web Access server now caches generated and compressed content, which provides both scalability and performance enhancements. In addition, the server reduces bandwidth and improves response time on low bandwidth networks with GZIP compression, so client-side performance is enhanced.
– Support for name change requests
The Domino Administration Process (AdminP) handles the client interaction necessary to do name change requests.
Chapter 4. Product details 53

– DOLS replication setting enhancement
DOLS supports replication of truncated documents to determine the size of attachments replicated to the client. You can also filter replication to not allow replication of attachments.
Lotus Enterprise Integrator (LEI) 6.5 ships simultaneously with Notes and Domino 6.5 and supports both Domino 6.5 and 6.0.3. Here are the latest features in LEI 6.5:
򐂰 Reader access protection for LEI Connection documents
In LEI 6.5, you can assign reader-level access to LEI Activity Documents and Connection
Documents using the new Reader field.
򐂰 Dependent activity view
Generate a dependent activity report that displays the subordinate relationships for all activities in the LEI Administrator.
򐂰 New platform support
LEI 6.5 supports Linux Red Hat 7.2, UnitedLinux 1.0, Windows 2003, and Sun Solaris 9i.
򐂰 Support for multiple partitions of a partitioned Domino server
You can install LEI 6.5 on multiple partitions of a Domino partitioned server. The UNIX® and iSeries platforms let you install different Domino versions on separate partitions.
򐂰 Reattach virtual attachments
If the attachment table contains a key to identify the parent document, you can reattach virtual attachments that were detached from their parent document even after the parent document or key document is re-initialized.
򐂰 Performance enhancements for virtual documents
LEI 6.5 provides faster initial view index builds and faster view index rebuilds for DB2 and
Oracle.
򐂰 DataDirect 4.2 ODBC drivers
Download DataDirect 4.2 ODBC drivers for use with Notes, Domino, and LEI. Version 4.2 includes DataDirect’s wire protocol ODBC drivers and support for MySQL and XML.
If you’ve been thinking about upgrading, we hope that these new features have given you a few good reasons to migrate to Notes and Domino 6.5. If you’re looking for upgrade information, make sure to check the Domino Administrator help. An entire section is devoted to upgrading Domino servers, Notes clients, applications, and mail files, including Domino
Web Access clients. You may also want to refer to the IBM Redbook Upgrading to Lotus
Notes and Domino 6, SG24-6889.
After September 2002, IBM changed the way in which Lotus Domino servers are packaged and licensed. These changes were implemented to help make software acquisition simpler and more convenient for our customers.
54 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Now Domino server offerings are licensed per processor, rather than per server. The use of
Domino partitioning technology is now allowed in all offerings. This reinforces Domino’s position as the most reliable and manageable collaboration product in the market.
When purchasing new Domino licenses, customers must first select their server offering.
Then they purchase the licenses based on the total number of processors on the server required. For example, a customer running Domino on an xSeries four-processor server should buy four Domino per-processor licenses. This license model applies to Domino 6,
Domino R5, and earlier server versions.
The new Domino server offerings are:
򐂰 Domino Messaging Server: This is for access to messaging and calendaring functions of
Domino only, charged per processor. This now includes the partitioning feature, which allows customers to have multiple instances of Domino servers on the same machine (for example, to separate messaging and administration functions). This offering replaces the former Domino Mail server.
򐂰 Domino Enterprise Server: This is for access to Domino-based messaging, calendaring, and collaboration functionality with partitioning and clustering strength. Domino clustering, for example, allows data to be replicated in real time across a cluster of servers. This enables customers to balance server loads and to take advantage of automatic failover when a server is unavailable. This offering replaces the current Domino Applications and
Domino Advanced Enterprise server offerings.
򐂰 Domino Utility Server: This is for access to Domino-based applications where mail is not required. These applications can be on an intranet, extranet, or Internet site that is accessed by either authenticated or non-authenticated users via a Notes client (requires a purchased Client Access License (CAL)) or browser (no CALs required). This offer replaces the Domino Extranet Server and provides exceptional value for the customer or business partner who is developing Domino-based applications. This offering includes entitlement to WebSphere Application Server.
򐂰 IBM WebSphere entitlement for purchasers of Domino Enterprise Server or Domino
Utility Server: IBM is including a limited license for WebSphere Application Server for use with Domino applications to enable the use of servlets, JSPs, and Web services. The
WebSphere code is automatically available to Domino purchasers from their personalized
Passport Advantage site. Special license terms allow WebSphere use on the same physical machine as Domino, accessing Domino objects, and data (no Java connector or external data access permitted).
There is no change to the Lotus Notes and iNotes client offerings, including the Notes and
Domino IBM Passport Advantage Complete Enterprise Option (CEO) offerings that provide user-based pricing.
Maintenance renewal pricing is aligned with the new Domino server licensing models.
Customer renewal statements reflect this change as follows:
򐂰 Existing Domino one to four CPU server licenses are estimated at four processors.
򐂰 Existing Domino five to eight CPU server licenses are estimated at eight processors.
򐂰 Existing Domino nine or more CPU server licenses are estimated at 16 processors.
Chapter 4. Product details 55

Your Lotus representative or Lotus Business Partner can discuss the actual number of processors in use in your installation during your normal maintenance renewal reconciliation process and update our records appropriately.
Any change in licensing models causes some disruption in reconciling old and new records.
We apologize in advance for any inconvenience this may cause. However, we believe that with an extended period in which to renew using the existing models and the new functionality available, Lotus will continue to cost effectively offer optimal value while providing access to the most advanced messaging and collaboration servers available today.
56 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

5
Chapter 5.
How do you bring Domino for xSeries and BladeCenter into your information technology (IT) environment? An effective education and training strategy is critical to the success of any technology roll-out.
IBM Software Services for Lotus education offerings and certification programs are designed to help you take full advantage of technology investments to improve business processes.
This chapter outlines resources to help you build a Domino for xSeries and BladeCenter strategy and educate your employees to help make the transition.
© Copyright IBM Corp. 2004. All rights reserved.
57

IBM offers a wide variety of education offerings to assist in building Domino, xSeries, and
BladeCenter skills. The IBM Lotus education Web site offers roadmaps and certification for system administrators and application developers: http://www.lotus.com/services/education.nsf/wdocs/educationhomepage
Education Centers for IBM Software (ECIS) is a global initiative that gives IBM Customers expanded opportunities to meet training needs on IBM software products. IBM Business
Partners have been approved and enabled to provide customers with training on DB2, Lotus,
Rational®, Tivoli, and WebSphere software products.
ECIS Business Partners are available to provide comprehensive software services solutions that includes training. As an IBM software product user, you decide what best fits your needs to address skills development: training online or on-site, your location, or the Business
Partner location. ECIS brings training closer to you. For more information about ECIS, see the
Web site at: http://www.ibm.com/software/partners/educationcenters/
Complete your hardware and software sales with IBM technical training. IBM offers several education options for xSeries and BladeCenter:
򐂰 xSeries education provides a variety of learning opportunities.
http://www.ibm.com/servers/eserver/education/cust/xseries/custxseries.html
򐂰 IBM Eserver Deployment Acceleration Program are workshops designed to jump-start your projects. http://www.ibm.com/servers/eserver/accelerate/workshops.html
򐂰 IBM Eserver Executive Briefing Centers offer a full complement of briefings intended to update customers, distributors, independent software vendors (ISVs), and IBM Business
Partners on the latest in key server technology, e-business infrastructure, and solutions.
The locations in Research Triangle Park, North Carolina, and Austin, Texas, specialize in large-scale enterprise servers and solutions for both xSeries and BladeCenter servers.
For more information, see: http://www.ibm.com/servers/eserver/briefingcenter/
򐂰 IBM Training U.S. offers industry-leading IT product training and custom education solutions from IBM:
– Training Paths: View the sequence in which courses are most logically taken.
– IBM Technical Conferences: Learn the latest in-depth information from the experts in your field.
򐂰 International Technical Support Organization (ITSO) residencies create IBM Redbooks,
Redpapers, Reddrafts, and Technotes, among other documents. These documents are essential how-to technical references written by highly-experienced IBM professionals worldwide. Learn about the unique residency program that teams IBM field professionals with Business Partners, Customers and product development staff to create new
Redbooks. For more information, see: http://www.redbooks.ibm.com
58 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

The widely respected Lotus professional certifications bring valuable, measurable rewards to
IT professionals, their managers, and the organizations that employ them. As a member of the highly regarded community of Lotus Certified Professionals, you enjoy a competitive advantage along with the winning combination of greater respect from managers and heightened self-confidence. The following certification programs are offered on the Web at: http://www.lotus.com/services/education.nsf/wdocs/certificationhomepage
򐂰 IBM Certified Professional for Lotus Software
This program offers professionals a means to prove their expertise at several levels:
–
–
: Recognizes a basic level of skill in Lotus technologies
: The benchmark certification that demonstrates a high level of technical skills with Lotus software
–
: Certification of proven advanced skills
򐂰 IBM Certified Instructor program
This program is for professionals who are involved in the delivery of high quality technical training. These professionals have demonstrated their ability to present IBM Lotus
Software authorized courses. Also available is the IBM Certified Associate Instructor program for training professionals who deliver IBM Lotus Software authorized end-user courseware.
򐂰 IBM Certification
Lotus, WebSphere, Tivoli, and DB2 come together under one common certification program—IBM Certified Professional. This certification allows candidates to easily navigate the complete set of software certifications from IBM software group. See the IBM
Certification Web site at: http://www.ibm.com/certify/index.shtml
򐂰 IBM Product Certification – xSeries
This certification program is designed for specialists who require formal credentials to validate their skills in xSeries server products. It is intended for those who are involved in any aspect of recommending, installing, configuring, or supporting xSeries servers.
Several levels of certification can be attained. For more details, see: http://www.ibm.com/certify/certs/xs_index.shtml
Chapter 5. Transitioning to Domino and building skills 59

For the latest details about IBM-hosted conferences and events, see: http://www.ibm.com/services/learning/ites.wss?pageType=page&contentID=a0000058&eve ntType=Conferences&eventGeo=United+States
Additional events to consider:
򐂰 Lotusphere http://www.lotus.com/events/govfor.nsf/wdocs/lshome
򐂰 PartnerWorld® http://www.ibm.com/partnerworld/pwhome.nsf/weblook/pat_sas_z.html
򐂰 Microsoft events http://www.microsoft.com/seminar/events/default.mspx
򐂰 Linux events http://www.linux.org/event/index.html
60 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

6
Chapter 6.
This chapter describes the role that IBM Business Partners can play in helping to build a
Domino for xSeries or BladeCenter e-business solution. IBM has outstanding enablement and marketing support offerings through PartnerWorld and the Global Solutions Directory that provide the links to a variety of industry applications.
The Global Solutions Directory is an online directory that contains thousands of applications, tools, and services from IBM and IBM Business Partners.
© Copyright IBM Corp. 2004. All rights reserved.
61

Many Domino and e-business applications are developed and sold by independent software vendors (ISVs). These include a variety of industry applications and Customer Relationship
Management (CRM) offerings. They also include systems management and security tools that meet challenges common across industries. Several of these applications and tools are listed in the IBM Solution Connection, the Global Solutions Directory, and the Lotus Business
Partner catalog. To search these databases, refer to the Web sites in the following sections.
IBM Solution Connection is your place to find business solutions that combine software from
IBM and leading Business Partners with IBM
Eserver
technology. Search by solution area and xSeries and BladeCenter server platform to find available e-business solutions.
You can access the IBM Solution Connection on the Web at: http://www.ibm.com/servers/solutions/finder
The Global Solutions Directory is an online directory. It contains thousands of applications, tools, and services from IBM and IBM Business Partners. This international resource for marketing solutions is available in nine native languages: Brazilian Portuguese, English,
French, German, Italian, Japanese, Korean, Simplified Chinese, and Spanish.
The Global Solutions Directory allows you to define specific search criteria to find your business solutions. There is a directory choice for Runs with Lotus Domino, or you can choose from the following categories:
򐂰 Solution types
򐂰 Solution areas
򐂰 Operating systems
򐂰 Market segments
򐂰 Hardware platforms
򐂰 Languages
򐂰 Technologies
򐂰 Countries
򐂰 Industries
򐂰 Software
You can find the Global Solutions Directory on the Web at: http://www.ibm.com/software/solutions/isv
62 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Lotus invests in its Business Partners through IBM PartnerWorld. We support the efforts of our Business Partners to increase sales, gain market share, and grow their businesses. This catalog helps:
򐂰 Customers to locate Business Partners who meet their needs
Customers may want to read about the most recent Beacon Award Winners and explore the directories listed.
򐂰 Prospective Business Partners to have an overview of the benefits of becoming an IBM
Business Partner
򐂰 Current Business Partners to locate specific tools and information to support their individual business models
You can find the Lotus Business Partners catalog on the Web at: http://www.lotus.com/partners
Chapter 6. Independent software vendor assistance 63

64 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

7
Chapter 7.
This chapter describes the services that are offered by IBM for support and assistance with
Domino for xSeries and BladeCenter. These services include:
򐂰 Custom development services
򐂰 Consulting services from IBM Software Services for Lotus
򐂰 IBM SmoothStart™ Services
򐂰 Domino for xSeries and BladeCenter technical support
© Copyright IBM Corp. 2004. All rights reserved.
65

Consulting and professional services from IBM Global Services, Lotus Professional Services, and the Business Partner community are available to help you to maximize your return on your investment in a Domino and xSeries or a Domino and BladeCenter infrastructure.
Based on years of experience and technological innovation, IBM can deliver complete, end-to-end solutions designed to meet the unique business needs of our customers. xSeries and BladeCenter solutions combine the foundation of IBM hardware, software, and middleware with the strengths of applications from our solution developer Business Partners.
All are coupled with flexible financing and packaging options to help your business meet and overcome the challenges of doing business in the on demand world.
Discover the wealth of powerful xSeries and BladeCenter solutions offered by IBM and software developers and start your business on its way to becoming an e-business on demand. For more information, see: http://www.ibm.com/servers/solutions/finder/
IBM PartnerWorld and Global Solution Directory offer a wealth of solutions and assistance
from IBM Business Partners. See Chapter 6, “Independent software vendor assistance” on page 61.
IBM has always worked closely with a select set of independent software vendors (ISVs) who offer application solutions and tools to meet your business needs on IBM mainframe servers.
We produce the hardware and system software, but the ISVs (most of whom are members of our PartnerWorld for Developers program) build the applications that give the xSeries and
BladeCenter platforms full value to your enterprise.
The following sections provide details about the consulting services provided by IBM.
IBM Software Services for Lotus is a worldwide organization that helps companies achieve the best results and return on investment from Lotus Software solutions. Our advanced services complement the powerful capabilities of our technologies, such as Lotus Notes and
Domino, Lotus Instant Messaging and Web Conferencing, and the Lotus Discovery Server.
By engaging our team, we can help support your key processes and enable the ongoing transformation of your organization. IBM Software Services for Lotus is a team of highly skilled consultants with broad architectural knowledge, deep technical skills, and access to developers and product support personnel in IBM Software research and development facilities. We provide worldwide support for Lotus Software solutions and offerings through a set of services that make it easy to design. We also build, test, and deploy collaborative solutions for e-business. By engaging our team, you have access to some of the deepest product consulting and training skills in the world. You also have a team dedicated to help
66 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

ensure the success of your messaging and wireless, advanced collaboration, and e-learning initiatives.
To learn more about IBM Software Services for Lotus, see: http://www.lotus.com/services/education.nsf/wdocs/serviceshomepage
IBM Global Services offers a wide range of services to support both hardware and software products at every stage of the product life cycle. Among these services are:
򐂰 Installation and planning
򐂰 Migration
򐂰 Operational support
򐂰 e-business
򐂰 Connectivity and networking
򐂰 Hardware and software support
The following sections describe some specific packaged offerings related to Domino for xSeries and BladeCenter. For more information about these and other IBM services for xSeries and BladeCenter servers, see: http://www.ibm.com/services
Combining world-class industry and business process insight with leading technology expertise, IBM Business Consulting Services provides superior strategic change and solutions deployment with on-site, outsourced, or on demand delivery. With deep experience in industries around the globe, unparalleled research capabilities, proven technology solutions, and accountability for results, IBM Business Consulting Services is a different kind of partner that delivers the full equation.
For more information about IBM Business Consulting Services, see: http://www.ibm.com/services/bcs/index.html
For details about IBM technical support programs, consult the IBM Software Support
Handbook. Review this guide carefully because it contains important information regarding the service and support of your IBM products. You can find the guide on the Web at: http://techsupport.services.ibm.com/guides/handbook.html
Important: In September 2003, contact for Lotus support was consolidated with IBM support services to provide a single point of contact for all IBM technical support services.
All support calls should now go to 1-800-IBM-SERV where the customer must have their
IBM customer number available. For the full announcement, see: http://www.ibm.com/software/lotus/support/support-update.html
Chapter 7. IBM services and support for Domino, xSeries, and BladeCenter 67

You can access the full range of Lotus Support Services on the Web at: http://www.ibm.com/software/lotus/support/
In most cases, post-sale technical support for Lotus products is a component of Software
Maintenance.
For Lotus software products acquired through Passport Advantage after 01 September 2001,
Technical Support is included in the cost of the software license. This technical support vehicle does not distinguish between defect and non-defect support.
You can find more details about on Passport Advantage and Passport Advantage Express on the Web at: http://www.ibm.com/software/howtobuy/passportadvantage/
The Lotus Priority Service Program offers a relationship-based approach to service and support. It is a tiered suite of offerings that allow you to select the level of service that is appropriate to succeed with your business requirements. The services that are available include an assigned service manager, on-site assistance such as scheduled health checks, emergency on-site assistance to resolve mission-critical situations, priority management of technical support issues, and more.
The Lotus Priority Service Program is the most comprehensive Lotus software support offering. It provides large national and global corporations with the highest level of support to minimize the risk for mission-critical applications. Unlike Large System Support, the Lotus
Priority Service Program is not limited to the specific platforms of Domino. It provides support services that enhance and build upon the telephone and electronic support available with
Lotus software licenses through the Passport Advantage program.
For more information about these premium support offerings, see the Lotus software support
Web site. This site also offers self-service support to entitled users in the form of no-charge online access to peer-to-peer discussion groups, frequently asked questions, file libraries, software downloads, a searchable copy of Lotus Knowledge Base, and technical documentation. You can find the Lotus software support site at: http://www.lotus.com/support
68 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

8
Chapter 8.
This chapter provides several key information sources to contact for more details about
Domino 6 for xSeries and BladeCenter. Customers are encouraged to explore theses resources for the most recent product-level and technical how-to information.
© Copyright IBM Corp. 2004. All rights reserved.
69

The primary resource is the Domino for xSeries and BladeCenter Web site. This site provides the most current product release information, as well as additional information. Domino 6.5 for
Windows and Linux on xSeries was announced in September 2003. You can find this Web site at: http://www.lotus.com/engine/jumpages.nsf/wdocs/products
Another important Web site is the Domino for xSeries roadmap to publications site. The information provided in this reference is intended for product installation and maintenance staff. It provides links to the latest Domino for xSeries publications, IBM Redbooks, and Web sites. You can find this site on the Web at: http://www.pc.ibm.com/ww/eserver/xseries/domino/
The xSeries and BladeCenter benchmark Web sites provide information for the successful deployment of Domino for xSeries and BladeCenter: http://www.pc.ibm.com/ww/eserver/bladecenter/benchmarks/index.html
http://www.pc.ibm.com/ww/eserver/xseries/benchmarks/
NotesBench provides an objective method to evaluate the performance of different platforms running Lotus Domino Server. NotesBench generates a transactions-per-minute (tpm) metric, called a
for each test, along with a value for the maximum capacity (number of users) supported, and the average response time. Both performance metrics have an associated price/performance metric based on the cost of the hardware and software used to run the benchmark. The price/performance is not based on total cost of ownership (TCO), which includes warranty and maintenance coverage.
http://www.pc.ibm.com/ww/eserver/xseries/benchmarks/benchmark.html#4
IBM Redbooks and Redpapers are developed and published by IBM International Technical
Support Organization (ITSO). Redbooks typically provide positioning and value guidance, installation and implementation experiences, typical solution scenarios, step-by-step how-to guidelines, and sample code. They are available in hardcopy, softcopy on the IBM Redbooks web site, and on the IBM CD-ROM collections.
Refer to the following list for Domino 6 for xSeries and BladeCenter Redbooks that were recently published. This list includes some Redbooks that were originally published for R5:
򐂰 Tuning IBM Eserver xSeries Servers for Performance, SG24-5287
򐂰 A Roadmap for Deploying Domino in the Organization, SG24-5617
򐂰 IBM
Eserver
xSeries 440 Planning and Installation Guide, SG24-6196
򐂰 IBM WebSphere V5.0 Security WebSphere Handbook Series, SG24-6573
򐂰 Lotus Domino 6 for Linux, SG24-6835
򐂰 Server Consolidation with the IBM Eserver xSeries 440 and VMware ESX Server,
SG24-6852
򐂰 Domino Designer 6: A Developer's Handbook, SG24-6854
򐂰 Upgrading to Lotus Notes and Domino 6, SG24-6889
70 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

򐂰 Lotus Domino 6 spam Survival Guide for IBM Eserver , SG24-6930
򐂰 Lotus Security Handbook, SG24-7017
򐂰 Domino Web Access 6.5 on Linux, SG24-7060
򐂰 IBM
Eserver
BladeCenter Systems Management, REDP-3582
򐂰 Deploying Lotus Domino on IBM Eserver BladeCenter, REDP-3584
򐂰 Upgrading to Domino 6: Performance Benefits, REDP-3634
򐂰 New Features of Lotus Domino 6.0.1: Single Copy Template, REDP-3681
򐂰 How to install Red Hat Linux on the xSeries 440, TIPS0042
򐂰 Upgrading to Notes & Domino 6 diagram, TIPS0068
You can find these Redbooks, Redpapers, and Technotes, along with other Redbooks for xSeries and Domino on the Web at: http://www.redbooks.ibm.com
To read what IBM experts on xSeries have to say, you can find the following white papers on the Web at: http://www.pc.ibm.com/us/eserver/xseries/literature?ca=xSeries&met=centerliteratur e&me=A
򐂰 ZDNET Make the Case Series: Why x? Making the case for IBM
Eserver xSeries
servers
This paper explores the opportunities and benefits that can be realized in the use of xSeries systems for enterprise-based needs.
򐂰 Systems Management for IBM
Eserver
xSeries servers
This white paper describes how IBM is an industry leader in this area because it provides systems management features that give the administrator the tools needed to effectively plan for, deploy, manage, support, and retire networked clients and servers.
You can find helpful information regarding xSeries benchmarking at the following Web site: http://www.pc.ibm.com/ww/eserver/xseries/benchmarks/related.html
Plus you can find the report Use of Lotus Notes and Domino 6 saves money from Ferris
Research and IBM about the savings you can expect with IBM Lotus Notes and Domino 6 on the Web at: http://www.ibm.com/software/lotus/info/literature/whitepapers.jsp
For the latest information about the xSeries family of products, see the Web site at: http://www.pc.ibm.com/us/eserver/xseries/index.html
Chapter 8. Key information sources 71

For the latest information about the BladeCenter family of products, see the Web site at: http://www.ibm.com/servers/eserver/bladecenter/
You can view real-world customer success stories at the Success stories for IBM software for xSeries and BladeCenter Web sites: http://www.ibm.com/software/success/cssdb.nsf/topstoriesfm?openform&site=eserverxs eries
When you reach this Web site, search on the keyword Domino for recent customer experiences.
The Domino Family of Servers provides a multiplatform foundation for collaboration and e-business. It drives solutions from corporate messaging to Web-based transactions and everything in between. This enterprise-class messaging and collaboration system is built to maximize human productivity by unleashing the experience and expertise of individuals, teams, and extended communities.
Do more with less. The reliability, scalability, interoperability, and enhanced administration and performance power of IBM Lotus Domino 6 server can make it easier and more cost-effective to manage the complexities of your business. Lotus Domino 6 offers robust tools that can:
򐂰 Keep your systems up and running
򐂰 Simplify your management tasks and increase performance and uptime
򐂰 Let you achieve better administrative control with such tools as policies, archiving, quota management, and spam filtering
򐂰 Smoothly evolve your Lotus messaging solutions to meet marketplace demands
Lotus Domino 6 does all of this while helping to lower total cost of ownership. To learn more about the Lotus Domino Family of Servers and Lotus Domino 6, see: http://www.lotus.com/products/r5web.nsf/webhome/nr5serverhp-new
You can register at the Lotus developerWorks Web site (formerly known as Notes.net) to receive updates on areas of interest. You will find quick access to information about the following topics:
򐂰 FastPath to Lotus by product name
򐂰 Downloads and CDs
򐂰 Learning Resources
򐂰 Support
򐂰 Community http://www.ibm.com/developerworks/lotus
72 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

Note: The forums on the Lotus developerWorks Web site are an invaluable resource for troubleshooting. All Lotus products are provided with a forum and are updated constantly by the Domino community.
The installation guide for each release is the most up-to-date information for that release. This is shipped on the full release CD in both NSF and PDF format. You can also download it from the Lotus Developer’s Domain at: http://www-136.ibm.com/developerworks/lotus
When you reach this site, select Technical Library-> Product Documentation-> by
Product-> Domino. Then select the appropriate release.
IBM provides many educational opportunities to assist you in building the skills required to
manage your Domino environment. See Chapter 5, “Transitioning to Domino and building skills” on page 57, for more information.
Chapter 8. Key information sources 73

74 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

9
Chapter 9.
IBM offers marketing, sales, and technical assistance to ensure your success. This chapter documents how to access these resources.
© Copyright IBM Corp. 2004. All rights reserved.
75

Customers can download selected Domino and Notes software for a 90-day trial or evaluation period. To do this, go to the following IBM Lotus Domino Web site and click Lotus Notes and
Domino 90 day trials in the navigation pane on the right: http://www.ibm.com/lotus/domino
You can submit an online quote to order xSeries and BladeCenter hardware. Customers must register with a valid customer number and be authorized to submit software requests. To submit such requests, go to the xSeries and BladeCenter software Web site at: http://www-132.ibm.com/content/quote/store_IBMPublicUSA/en_US/xSeries_quote.html
You can find how-to-buy information at the following Web site: http://www.ibm.com/software/howtobuy/
Software Subscription provides upgrade protection for software licenses. Software
Maintenance combines Software Subscription and Technical Support, previously acquired as separate entities. Software Subscription provides upgrades for software licenses at no additional cost within the designated coverage period. IBM Technical Support supplements your information systems (IS) staff by providing telephone and electronic cross-platform support for short duration installation issues, usage (how-to) questions, and code problems.
Lotus Software Subscription provides upgrades for software licenses at no additional cost within a one or two-year period. This includes automatic receipt of media for periodic maintenance releases (MRs) to provide fixes to reported defects or to provide functional enhancements. It includes the right to transfer a license from one operating system platform to another.
Critical fix packs (formerly know as maintenance updates (MUs)) address urgent, critical customer problems discovered between regularly scheduled releases. They are released as needed, and are often a small update with only one or a small number of fixes. You can obtain these fixes from the following site: http://www.lotus.com/ldd/down.nsf
The numbering scheme helps you to distinguish between major releases, MRs, and critical fix packs. Release 6.0 or 6.5 is a major release. An MR is represented with a third digit in the number, for example 6.0.3. A critical fix pack has an additional letter. For example, the first
MR for Release 6.0 was 6.0.1, and the first critical fix pack for 6.0.1 was critical fix pack 1.
That level of code is designated 6.0.1CF1.
IBM Passport Advantage Passport Advantage is the comprehensive IBM software licensing and Software Maintenance program. It is the most flexible and cost-effective way for organizations to reap the benefits of volume pricing for new software, new releases of the latest technology, and technical support to keep businesses up and running.
76 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

The Passport Advantage program consists of a general acquisition program for specific software products and their supporting Software Maintenance services, as well as an option to acquire groups of products to be deployed across an enterprise on a per-user basis. For additional information about IBM Passport Advantage and Lotus software, see: http://www.ibm.com/lotus/passport
IBM has moved to a single acquisition channel, Passport Advantage, for all Lotus software. A transition program allows customers who acquired Domino for xSeries Release 5 or Lotus
Enterprise Integrator (LEI) as an IBM Licensed Program Product, to move their current licenses to Passport Advantage when an order for a Domino or LEI release upgrade is placed using the IBM channel.
The key benefits of acquiring Lotus software through the Passport Advantage program are:
򐂰 Volume pricing and points
Passport Advantage provides a mechanism for volume pricing discounts based on a point structure. Software acquisitions through Passport Advantage are aggregated on your behalf, streamlining software asset management.
򐂰 Single point of contact for Lotus software
Passport Advantage offers a single, consistent method to acquire and access Technical
Support for all of your Lotus software.
򐂰 Software upgrades and transfer rights
With Passport Advantage, Software Maintenance includes automatic shipment of software upgrades and the right to transfer a Domino license from one operating system platform to another.
򐂰 Software maintenance coverage period
Under Passport Advantage, maintenance renewals for all your Lotus software are consolidated into a single, consistent anniversary date.
The IBM Lotus client family includes:
򐂰 IBM Lotus Notes (including Domino Designer and Domino Administrator)
򐂰 IBM Lotus Domino Web Access (iNotes)
򐂰 IBM Lotus Domino Access for Microsoft Outlook
򐂰 IBM Lotus Domino Web Mail
This section covers the highlights of these various client offerings.
The IBM Lotus Notes client provides the most feature-rich e-mail, calendar, and collaboration services of all the Lotus software messaging solutions, all through a desktop client based on the Lotus Domino platform. Lotus Notes and Lotus Domino provide reliable messaging and collaboration, combining e-mail, calendar, group scheduling, contact and task management, collaboration applications and Web browsing, all within a customizable, easy-to-use environment. It provides the ability to manage all information needs in a single high-performance application, that works either attached to or unattached from the network.
Lotus Notes and Lotus Domino can help users increase their productivity. The solid security features of Lotus Notes and Lotus Domino help protect infrastructure data so users can work confidently. Lotus Notes and Lotus Domino are ideal for knowledge workers who require a comprehensive set of high-productivity features. Knowledge workers typically manage
Chapter 9. Sales support 77

hundreds of e-mail messages per day and can benefit from the Lotus Notes and Lotus
Domino calendar and scheduling features. This includes:
򐂰 Free and busy time lookup
򐂰 Meeting delegation
򐂰 Integration with online meetings using IBM Lotus Instant Messaging and Web
Conferencing (Sametime)
Knowledge workers often rely heavily on collaboration tools, including shared discussion databases, workflow applications, and mobile features. All are available in Lotus Notes and
Lotus Domino. Knowledge workers can also save time and balance their workloads by using other Lotus productivity tools such as real-time messaging and document management.
In addition to Lotus Notes, the IBM Lotus Notes client family includes specialized client products such as Domino Designer, for development of Domino applications, and Domino
Administrator, for advanced administration and management function. A license for Domino
Designer includes Notes for Collaboration. Domino Administrator is packaged with the
Domino server CD. It is licensed for use on a Win32 workstation by server administrators. It is also provided on the same CD with a separately acquired Domino Designer client. Domino
Administrator is not available as a standalone product.
For more information about the IBM Lotus Notes clients, see the IBM Lotus Notes home page at: http://www.ibm.com/lotus/notes
IBM Lotus Domino Web Access (iNotes) enables users to access e-mail, calendar, and personal information management (PIM) based on Lotus Domino through a user-friendly Web browser interface.
IBM Lotus Domino Web Access provides a powerful way to access Lotus Domino core messaging, collaboration, and PIM functions through a Web browser, while enabling users to work both online and offline. Leveraging the backend Lotus Domino server, it provides a simple user interface, flexibility in accessing corporate e-mail (from a shared workstation or kiosk) and full, disconnected support to e-mail or calendar using IBM Lotus Domino Off-Line
Services (DOLS) to help office users work efficiently. Lotus Domino Web Access can also help protect your environment and information through comprehensive security features. Plus it can help reduce the total cost of ownership through rapid, low-touch deployment, and a minimal need for training.
The robust e-mail capabilities of IBM Lotus Domino Web Access can help office workers manage the typical volume of 50 to 150 e-mail messages per day they receive. IBM Lotus
Domino Web Access offers such calendar and scheduling features as:
򐂰 Free-and busy-time lookup
򐂰 Meeting delegation
򐂰 Integration with IBM Lotus Instant Messaging and Web Conferencing
All of these features are frequently used by office workers. With IBM Lotus Domino Web
Access, these users can use such collaboration features as shared discussion databases to leverage peer information. In contrast to the Lotus Notes user, IBM Lotus Domino Web
Access users tend to require a standard Web browser rather than an embedded browser.
They typically depend less on the rich, collaborative features provided by Lotus Notes.
78 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

For more information about IBM Lotus Domino Web Access (iNotes), see: http://www.ibm.com/lotus/inotes
IBM Lotus Domino Access for Microsoft Outlook provides Microsoft Outlook users access to e-mail and calendar features based on Lotus Domino. It lets your company take advantage of
Lotus Domino server functionality using Internet e-mail standards, including Internet Message
Access Protocol (IMAP), iCalendar, and Simple Mail Transfer Protocol (SMTP). You can increase the reliability, scalability and security of your messaging infrastructure by migrating from Microsoft Exchange to Lotus Domino, while retaining the familiar Microsoft Outlook end-user experience.
IBM Lotus Domino Access for Microsoft Outlook also supports Secure/Multipurpose Internet
Mail Extensions (S/MIME), contact management, out of office agent, offline e-mail, password management and basic calendar functions. It is ideal for your organization if you want to continue to use Microsoft Outlook clients, yet need to migrate to the Lotus Domino server platform to achieve additional messaging infrastructure benefits. IBM Lotus Domino Access for Microsoft Outlook is ideal for office workers who routinely manage between 50 and 150 e-mail messages per day and frequently use calendar and scheduling features.
IBM Lotus Domino WebMail provides affordable Web-browser access to e-mail and calendar functions based on Lotus Domino for small user communities. The client is an entry-level,
Web browser-based e-mail offering that lets deskless users easily access e-mail files based on Lotus Domino. This cost effective, user friendly e-mail solution helps users start sending and receiving e-mail quickly, with little or no training required.
IBM Lotus Domino WebMail is ideal for your organization if you have a small user community ranging in size from 10 to 100 users, you want to continue deploying Web-based e-mail on a
Lotus Domino infrastructure, and your users reflect the deskless worker profile. These users require access to only e-mail and a calendar through a Web browser. If you want an affordable mail solution to electronically communicate information with your user community and feel that other solutions, such as Lotus Notes or IBM Lotus Domino Web Access, have more functionality than your users require, consider Lotus Domino WebMail.
For more information about IBM Lotus Domino WebMail, see: http://www.ibm.com/lotus/webmail
Users of authenticated Domino applications must be licensed to access Domino, regardless of client type or whether IBM Lotus client software is installed on the workstation.
Authentication is involved whenever the application requires secure validation of a user’s unique identity and the user is registered in the Domino Directory. The pricing strategy is based on a concept known as Client Access License (CAL). IBM Lotus clients are licensed per workstation, and Notes client options include a CAL.
Three options are available for client entitlement (as of 10 January 2003):
򐂰 The traditional iNotes for Collaboration CAL option remains in effect as a per-user access fee to use server-based Domino applications, regardless of type.
򐂰 A second option is provided with the Domino Utility Server license. This license includes unlimited access to non-mail applications, regardless of whether the users are employees of the organization. The Domino Utility Server may be deployed to support non-mail Web
Chapter 9. Sales support 79

applications requiring Web browser users to register themselves before initial access is granted and then log on with a user ID and password upon future use. In this type of situation, the number of users is unpredictable by nature, but authenticated access is necessary.
Note: Entitlement to messaging capability is not available with the Domino Utility
Server license.
򐂰 For customers who need access to the Domino server for mail and calendaring only, a
Lotus iNotes for Messaging CAL is available. This option is appropriate for access to
Domino mail services by Microsoft Outlook, Post Office Protocol 3 (POP3) or IMAP users who do not need Web browser access to Domino collaborative applications.
Compare this client pricing strategy to that of our key competitors, who often charge a CAL for server access even from their own clients, although the client itself may be bundled at no additional charge with certain software. The actual prices for Lotus client software vary by reseller and Passport Advantage discount level.
Lotus software volume pricing is based on ordering a license (the right to a copy of the software), as opposed to providing a shrink-wrapped package of media and documentation for every license needed. Media and documentation are generally ordered and priced separately. Consult your Lotus software representative or Business Partner for information about special options to trade up from Microsoft Exchange or Novell Groupwise CALs.
80 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

10
Chapter 10.
This chapter provides a list of questions and their respective answers. It includes common questions about such topics as:
򐂰 2003 Domino announcements
򐂰 Product comparisons, details, and requirements
򐂰 xSeries and BladeCenter hardware resource requirements
© Copyright IBM Corp. 2004. All rights reserved.
81

򐂰 Question: What is the difference between Domino and Lotus Notes?
Answer: The Domino family represents messaging and collaboration and Web server software that runs on a variety of platforms including xSeries and BladeCenter servers with the Windows operating system. Lotus Notes is the brand name for the full-function
IBM Lotus client family.
Originally, there was only one client alternative. Both the client and server products were called Lotus Notes. As part of Lotus Notes Release 4.5, an optional capability called
Domino became available that allowed Notes applications to be extended to anyone with a
Web browser. Shortly thereafter, the server was rebranded Domino to highlight the significant Web application server functionality and client choice.
򐂰 Question: What is iNotes?
Answer: The IBM Lotus iNotes client brand is an umbrella that encompasses access to the Domino server with the user's choice of a variety of non-Notes clients. The iNotes brand represents the extension of Domino messaging and collaboration, personal information management (PIM), and offline services to current Web browsers and
Microsoft Outlook clients.
Components of the iNotes brand include WebMail, iNotes Access for Microsoft Outlook,
Domino Off-line Services (DOLS), and the iNotes Web Access browser-based Web client.
The iNotes licensing model also includes access to Domino mail from standards-based mail clients such as Post Office Protocol 3 (POP3) or Internet Message Access Protocol
(IMAP4).
For quite some time, Domino has supported online access by browsers and standards-based mail clients. DOLS provides offline functions for WebMail, iNotes Web
Access, and iNotes Access for Microsoft Outlook clients via the Lotus iNotes Sync
Manager. DOLS and support for Microsoft Outlook clients first became available with
Domino 5.0.5. Support for iNotes Web Access was introduced with Domino 5.0.8. An iNotes license entitles the user to DOLS and iNotes Sync Manager, which are downloaded from the Domino server.
򐂰 Question: What is iNotes Web Access?
Answer: The client software, iNotes Web Access, is the IBM Lotus next generation Web client for Domino-based messaging, PIM, and collaboration services. The iNotes Web
Access client leverages Web technologies, such as Dynamic HTML (DHTML) and
Extensible Markup Language (XML), to provide high performance and advanced function for mail and calendaring and scheduling to current browsers that exploit these capabilities.
If you standardized on a browser that does not offer the extended capabilities required by the new iNotes Web Access client, consider using WebMail. The implementation of
WebMail in Domino R5 or Domino 6 is a single mail template designed for use by either a
Notes client or a Web browser.
򐂰 Question: What is Mobile Notes®?
Answer: Mobile Notes is the brand name for the IBM Lotus Mobile and Wireless family of offerings. Lotus Mobile and Wireless products and solutions allow you to extend Notes and
Domino collaborative capabilities to small, Web-enabled devices including cell phones, pagers, and personal digital assistants (PDAs).
The current server component of the Mobile Notes brand is the Domino Everyplace
Access Server. It is a type of proxy server that sits outside the firewall and manages communications between Web-enabled devices and the Domino server.
򐂰 Question: Why should I run Domino on a Windows platform?
Answer: The following points highlight the value proposition of running Domino server software on Windows operating system:
82 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

– Most popular Domino platform
– High availability
– Superior server performance
– Scalability
– Server consolidation
– Total cost of ownership (TCO)
򐂰 Question: When would I use Domino over WebSphere as a Web application server?
Answer: IBM WebSphere Application Server and IBM Lotus Domino both provide robust alternatives for building and maintaining dynamic Web sites. In fact, many full-function
Web sites use both Domino and WebSphere, because their individual strengths complement each other. Domino excels when an application is primarily geared toward unstructured data or requires sophisticated collaborative capabilities such as workflow or distributed content authoring.
WebSphere Application Server excels when an application requires industrial-strength transaction management or significant scalability. It also excels where business logic is completely encapsulated in distributed components such as JavaServer Pages (JSPs),
Java Beans, or Enterprise JavaBeans (EJBs). Support for EJBs requires WebSphere
Application Server Advanced Edition.
When used together, Domino and WebSphere offer customers the combined capabilities needed to rapidly build high value e-business applications.
Looking toward the future, IBM has a strong commitment to Java 2 Platform, Enterprise
Edition (J2EE) and Web services as the foundation for dynamic e-business. Both Lotus products and WebSphere products are critical to the IBM Web services strategy, with
Lotus products providing contextual collaboration. For more information about Web services, see: http://ibm.com/software/solutions/webservices/
򐂰 Question: How does Lotus software participate in industry solutions?
Answer: The Lotus suite of offerings, from real-time and team-based collaboration to e-learning and knowledge management, provides organizations across all industries with leading-edge e-business solutions. According to 2002 Fortune lists, many of the largest enterprises have standardized on Lotus software, including 96 of the Fortune 100 companies, nine of the largest U.S. chemical companies, 14 of the largest worldwide automobile manufacturers, nine of the largest health care or pharmaceutical companies, and seven of the largest U.S. aerospace and defense companies.
In addition, Lotus Instant Messaging and Web Conferencing (Sametime) is used in eight of the top ten worldwide commercial banks and four of the top five worldwide diversified financial institutions. Plus seven of the top ten U.S. airlines and four of the top five U.S. insurance companies use Lotus LearningSpace® for their training needs.
Some industry applications that feature Lotus software include business-to-business
(B2B) Collaborative Solutions, Collaborative Supplier Markets, Collaborative
Supply/Demand Chains, IBM DiscoveryLink®, and IBM Dynamic Workplaces. The IBM
Dynamic Workplaces vision represents the business-to-employee (B2E) side of e-business. It addresses human resources, company guidelines, forms management, customer tracking, and much more.
򐂰 Question: How do I order Domino?
Answer: Domino is acquired primarily through Passport Advantage software resellers along with other Lotus products. For complete information about acquiring Lotus products and services, refer to the worldwide purchasing options at: http://www.ibm.com/software/howtobuy/
Chapter 10. IBM Lotus Domino frequently asked questions 83

򐂰 Question: Can I run Domino R5 and Domino 6 on the same xSeries or BladeCenter server?
Answer: Yes, the ability to install and run more than one release of Domino on a single system is now supported with xSeries and BladeCenter.
򐂰 Question: What is the Domino product maintenance strategy?
Answer: Product maintenance for Domino is available via the Lotus Maintenance Release
(MR) and Maintenance Update (MU) process. MRs are scheduled updates to the major releases and often include enhanced function. They are available through Lotus Software
Subscription, which gives customers access to the current version of the software.
MUs address urgent, critical customer problems discovered between regularly scheduled releases. They are released as needed, and are often a small update with only one or a small number of fixes. The Lotus MU process uses the Lotus Developer Domain Web site: http://www-136.ibm.com/developerworks/lotus
The numbering scheme helps you distinguish between MUs and MRs. An MR is represented with a third digit in the number, and an MU has an additional letter. For example, the first MR for Release 5.0 was 5.0.1, and the first MU for 5.0.1 was 5.0.1a.
򐂰 Question: What enhancements are available in Domino 6.5?
Answer: Domino 6 was a major new release of the Lotus collaboration server which became available in October 2002. Further enhancements were added with the release of
Domino 6.5 in September 2003. The top seven areas of enhancements are:
– Improvements for end-user productivity such as color-coding entries, customizable windows, dual time zone support, new Reply features, drag-and-drop functionality, multi-tasking, and enhanced bookmark and toolbar options—all within an ultra-intuitive user interface.
– Enhancements in replication and mobility that allow users to create selective replicas, specify document and attachment size limits, set scheduled replication, leverage streaming replication, and gain improved wireless access to PDAs, pagers, and
Web-enabled mobile phones.
– Streamlined deployment and administration to lower total cost of ownership (TCO) with centralized tools that enable policy-based management to maintain standard settings for an organization, business unit, or workgroup; automatic client upgrades to maintain and control version deployment.
– Increased security through standards such as PKCS#11 for smartcards and S/MIME
V3, synchronized Notes and Internet password management, and integrated registration of Notes and Internet keys.
– Heightened availability, reliability, scalability, and performance with improved transaction logging of key views, enhanced cluster support, optimized server startup, and network compression.
– Tighter integration with existing infrastructure for a powerful set of collaboration tools including rapid application development while leveraging IBM DB2, WebSphere, and
Tivoli strengths.
– Lotus Instant Messaging and Web Conferencing integration has been incorporated into the client. This allows for Lotus Instant Messaging and Web Conferencing awareness to be available within database forms and views.
򐂰 Question: What support is available for Domino?
Answer: Under the enhanced Passport Advantage software acquisition model, Software
Maintenance is included with new Domino licenses beginning 01 September 2001.
Software Maintenance combines Software Subscription and Technical Support, previously
84 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

acquired as separate entities. IBM Technical Support supplements your information systems (IS) staff by providing telephone and electronic cross-platform support for short duration installation issues, usage (how-to) questions, and code problems.
򐂰 Question: When would I use Domino transaction logging?
Answer: Transaction logging can improve Domino performance. However, the main advantage for transaction logging is quicker Domino server startup and recoverability from damaged database files. To avoid a potential port bottleneck, consider putting the transaction log on a different drive from the one that houses your Domino data directory.
򐂰 Question: Does Domino take advantage of the multiple processors in a symmetric multiprocessor (SMP) configuration?
Answer: Yes, Domino takes advantage of multiple processors available in a xSeries and
BladeCenter server. Domino Enterprise Server can easily be configured with multiple partitions to optimize server resources. However, increasing the number of Domino partitions does not necessarily imply linear scalability increases.
򐂰 Question: How is Domino administered?
Answer: You can administer Domino using the Win32-based Domino Administrator client provided with the Domino server software, or using a browser (with minor limitations in function). A Domino Administrator or Lotus Notes client is required to make changes to
Domino database access control lists. With the appropriate security setup, access to the
Domino console is available from a Web browser, from a Domino Administrator client workstation.
With Domino 6, a new Java-based Domino Console allows you to manage your Domino server from a workstation. If you want to use the Domino Console, you need to ensure that the new Java-based Server Controller program is started on the Domino server.
򐂰 Question: What are the options for the backup and recovery of Domino data?
Answer: Many backup products on the market have open file backup agents to compliment Lotus Domino. The primary option that is used in the marketplace is IBM Tivoli
Storage Manager.
򐂰 Question: What antivirus protection is available for Domino?
Answer: Antivirus protection for Domino on multiple platforms is available through independent software vendor (ISV) products. One such offering is Norton AntiVirus for
Lotus Notes and Domino, which is available from Symantec. It supports Domino for Linux and Windows platforms and uses two advanced forms of technology to provide superior protection against new and unknown viruses (including rapidly-spreading macro viruses) and those that elude standard virus detection methods.
Another such product is ScanMail for Lotus Notes from Trend Micro, Inc. This tool runs on multiple operating system platforms including Linux and Windows. ScanMail for Lotus
Notes scans and cleans attachments in Domino mail messages and Domino databases.
After ScanMail is installed, it scans existing message attachments in mailboxes and databases to root out any old infections. Thereafter, all mail is scanned in real time at the
Domino mail router. ScanMail monitors open and close events on administrator-specified databases and scans for malicious content before the document is closed. Modified data is scanned during the replication process. On demand database scanning is also available.
򐂰 Question: What are the guidelines for Domino application portability from other platforms?
Answer: In general, Domino applications are designed to be cross platform. The rule of thumb is this: If the applications meet the following criteria, it should be safe to assume
Chapter 10. IBM Lotus Domino frequently asked questions 85

that they will run unchanged. Of course, testing is necessary because there are always exceptions to every rule. These are the guidelines for the application:
– It must be created using only the tools that come in the Domino box (no Visual Basic, no C or C++, no outside influencing wrappers).
– It is a straight.NSF file (no external dynamic link libraries (DLLs)).
– It is independent of the services of a specific operating system.
򐂰 Question: What are Lotus Connectors?
Answer: Lotus Connectors are the implementation of a common architecture for Domino applications to access external data sources. These can include database management systems, the platform file system, Enterprise Resource Planning (ERP) systems, and transaction processing systems. The LotusScript eXtension for Lotus Connectors (LSX
LC) makes these connectors available to LotusScript. The programming model is independent of the individual connector. Connectors can also be accessed through visual data mapping tools such as Domino Enterprise Connections Services (DECS) or Lotus
Enterprise Integrator (LEI).
򐂰 Question: When would I use Notes Formula Language versus LotusScript for access to relational data?
Answer: Notes Formula Language and LotusScript are integrated Domino application development languages. @Db statements are part of the original Notes Formula
Language. It is a macro-like language that is often easier to code than LotusScript because much can be accomplished with even a single line of code. However, the available function has a smaller scope than what is available with the LotusScript programming language. For example, @Db commands are typically limited to a lookup by key or retrieving a specific column from a relational table.
LotusScript is a structured programming object-oriented language that is a super-set of
Visual Basic. LotusScript: Data Object (LS:DO) is an extension of LotusScript that allows for access to relational data via ODBC. LS:DO supports the full complement of Structured
Query Language (SQL) statements for both read and write capability with relational tables.
򐂰 Question: When would I use Java for access to relational data?
Answer: An example of appropriate use of a Java servlet is a Web-based Domino application that requires programmatic access to a small number of rows in a relational table. This may be the most straightforward approach with good performance for an application requiring more than a simple lookup but less than a bulk data transfer.
򐂰 Question: How can a Domino application invoke another application?
Answer: There are several ways for Domino agents to invoke other programs, including the following techniques:
– A LotusScript or Java agent can issue a procedure call to an application, passing input and output parameters. In LotusScript, this is done with LS:DO. In Java, this is done with the Java Development Kit (JDK) or the procedure call interface of Java Database
Connectivity (JDBC).
– C functions within service programs can be called by using the Declare Function statement of LotusScript. The routines within the called service program can in turn call other programs. However, note that the program you are calling is running in a thread-enabled process.
Note: Thread safety is an important consideration when invoking applications from
Domino. Only thread-safe entry points can be called from LotusScript. Use of a thread-safe language, such as C, is highly recommended.
86 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

򐂰 Question: When would I use IBM WebSphere MQ?
Answer: Cross-platform program-to-program communications via queues can be simplified and streamlined using IBM WebSphere MQ integration software. WebSphere
MQ allows programs to communicate using an easy-to-use, high-level program interface that shields the programmer from the complexities of differing operating systems and underlying networks. It provides the capability to integrate applications on multiple platforms, even if they do not support Domino directly.
򐂰 Question: What tools are available for migration from local area network (LAN) messaging environments such as Lotus cc:Mail, Novell Groupwise, or Microsoft
Exchange?
Answer: IBM provides two sets of Lotus software tools to assist in migrating users from many LAN-based messaging environments. Administrator-driven migration tools, known as Domino Upgrade Services, can be selected as an option when installing the Domino
Administrator client. User-driven upgrade wizards are an option when installing the Notes client. Additional migration tools are available from independent software vendors.
Mail coexistence requires Simple Mail Transfer Protocol (SMTP) connectivity or, in the case of cc:Mail, the cc:Mail Message Transfer Agent (MTA). The cc:Mail MTA is also used for Address Directory Exchange between Notes and cc:Mail users, bulletin board migration, and use of Directory Assistance. The cc:Mail MTA requires a Domino server running Windows NT in your network.
򐂰 Question: What is the procedure for consolidating multiple existing servers on platforms to Windows 2000 or Linux to Domino?
Answer: The migration of Domino servers from one platform to another may include a combination of approaches known as
and
.
Server transplantation involves preserving an individual server's Domino identity and
Internet Protocol (IP) address. Server consolidation involves changing the Domino and network identity of at least one server, often merging the workload of two or more servers into one. The latter requires changes to the Domino Directory, changes to database bookmarks and location documents on the users' workstations, and special handling of locally encrypted mail files, if any.
򐂰 Question: What are my xSeries and BladeCenter hardware resource requirements for using Lotus Domino?
Answer: This is based on many factors (users, operating system, purpose of server). We recommend that you use the resources within this document to plan the requirements and capacity of the Domino implementation.
Chapter 10. IBM Lotus Domino frequently asked questions 87

88 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

The publications listed in this section are considered particularly suitable for a more detailed discussion of the topics covered in this Redpaper.
For information about ordering these publications, see “How to get IBM Redbooks” on page 90. Note that some of the documents referenced here may be available in softcopy only.
򐂰 Tuning IBM Eserver xSeries Servers for Performance, SG24-5287
򐂰 A Roadmap for Deploying Domino in the Organization, SG24-5617
򐂰 IBM Eserver xSeries 440 Planning and Installation Guide, SG24-6196
򐂰 IBM WebSphere V5.0 Security WebSphere Handbook Series, SG24-6573
򐂰 Lotus Domino 6 for Linux, SG24-6835
򐂰 Server Consolidation with the IBM
Eserver
xSeries 440 and VMware ESX Server,
SG24-6852
򐂰 Domino Designer 6: A Developer's Handbook, SG24-6854
򐂰 Upgrading to Lotus Notes and Domino 6, SG24-6889
򐂰 Patterns: Custom Designs for Domino & WebSphere Integration, SG24-6903
򐂰 Lotus Domino 6 spam Survival Guide for IBM Eserver , SG24-6930
򐂰 Lotus Security Handbook, SG24-7017
򐂰 Domino Web Access 6.5 on Linux, SG24-7060
򐂰 IBM Eserver BladeCenter Systems Management, REDP-3582
򐂰 Deploying Lotus Domino on IBM Eserver BladeCenter, REDP-3584
򐂰 Upgrading to Domino 6: Performance Benefits, REDP-3634
򐂰 New Features of Lotus Domino 6.0.1: Single Copy Template, REDP-3681
򐂰 How to Install Red Hat Linux on the xSeries 440, TIPS0042
򐂰 Upgrading to Notes & Domino 6 diagram, TIPS0068
򐂰 Domino and WebSphere Bundling, TIPS0305
These Web sites are also relevant as further information sources:
򐂰 Lotus products http://www.lotus.com/products
򐂰 IBM system management technology http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html
򐂰 xSeries and BladeCenter product lines http://www.pc.ibm.com/us/eserver/xseries/index.html
© Copyright IBM Corp. 2004. All rights reserved.
89

򐂰 X-Architecture http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/
򐂰 xSeries product line http://www.pc.ibm.com/us/eserver/xseries/index.html
򐂰 BladeCenter product line http://www.ibm.com/servers/eserver/bladecenter/index.html
򐂰 IBM Director http://www-1.ibm.com/servers/eserver/xseries/systems_management/director_4.html
򐂰 Lotus Migration http://www.lotus.com/migration
You can search for, view, or download Redbooks, Redpapers, Hints and Tips, draft publications and Additional materials, as well as order hardcopy Redbooks or CD-ROMs, at this Web site:
ibm.com/redbooks
IBM Support and downloads
ibm.com/support
IBM Global Services
ibm.com/services
90 Lotus Domino for IBM Eserver xSeries and BladeCenter Buying and Selling Guide

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