Graduate Retention Program Coordinator (10 Month)
General Responsibilities:
The Retention Program Coordinator is a graduate student and a member of Kutztown
University’s Housing, Residence Life and Dining Services Team. The Retention Program
Coordinator is supervised by the Assistant Director of Housing and Dining Services. The
Retention Program Coordinator is responsible for student success and retention through
efficient day-to-day operation of select programs and activities.
Representative Duties:
The Retention Program Coordinator establishes a rapport with students within the residential
community and assists these students in the adjustment to community living and university life.
The Retention Program Coordinator clearly articulates and implements the University policies
and Housing and Residence Life procedures and is available to counsel, advise, and refer
students when appropriate.
The Retention Program Coordinator, under the direction of the Assistant Director of Housing
and Dining Services, manages all aspects of the First Year Residential Program. The Retention
Program Coordinator establishes a working relationship that provides first year programming
support and guidance to the Graduate Resident Directors and the work they do in their assigned
residence halls.
The Retention Program Coordinator manages the recruitment, hiring, training and supervision of
the First Year Mentors and establishes and conducts regularly scheduled meetings with the
Mentors which include one-on-one and weekly staff meetings. In addition, the Retention
Program Coordinator monitors first year resident student’s adjustment to the University and
provides routine contact, mentoring and guidance.
The Retention Program Coordinator provides leadership, direction and active support for the
development and implementation of First Year educational workshops and programs which
supports the academic mission, the community and student success and retention within the
residence halls and at Kutztown University.
The Retention Program Coordinator is responsible for the recruitment and advisement of First
Year Activities Council (FYAC) including individual officers and committees. The Retention
Program Coordinator attends all FYAC meetings and training sessions and is visible during all
major programming or projects sponsored by FYAC.
The Retention Program Coordinator works in collaboration with other staff on the Housing and
Residence Life Staff Manual which includes, but is not limited to, creating new sections;
managing updates and coordinating printing and distribution.
The Retention Program Coordinator provides an educational discipline process for both
residents and student staff, which includes timely adjudication of all citations and assigned
incident reports as well as efficient management of related correspondence.
The Retention Program Coordinator, working in conjunction with the Housing and Residence
Life Team, provides assistance as needed to assure appropriate first year student opportunities
are in place to assist first year students in adjustment to and participation in college and
academic life.
The Retention Program Coordinator maintains regularly scheduled hours in the hall. The
Retention Program Coordinator is responsible for communicating Housing and Residence Life
processes, procedures, activities, programs, issues and concerns between the Housing and
Residence Life and resident students.
The Retention Program Coordinator performs other duties as assigned by the Director of
Housing, Residence Life and Dining Services, and/or his/her designees.
The Retention Program Coordinator pursues continuing professional development through
participation in professional associations and University activities and committees as approved
by the Assistant Director of Housing and Dining Services.
The Retention Program Coordinator serves as a role model for the Housing and Residence Life
Team and residents. The Retention Program Coordinator is accountable to exercise appropriate
judgment as it relates to professional behavior and sound decision making at all times.
The Retention Program Coordinator resides on campus and is available to assume evening and
weekend duty responsibilities.
Kutztown University of Pennsylvania
Housing, Residence Life and Dining Services
106 Old Main
Kutztown, PA 19464
housing@kutztown.edu
PH: 610-683-4027
FAX: 610-683-4038
Updated 1/2015