OCE Oxford Centre for Enablement NHS Nuffield Orthopaedic Centre OCE Oxford Centre for Enablement Oxford Centre for Enablement Nuffield Orthopaedic Centre Windmill Road Headington Oxford OX3 7LD Main Reception: 01865 227600 Main Reception Fax: 01865 227294 OCE 2010 Version 3 © 2010 Nuffield 20 Orthopaedic Centre www.noc.nhs.uk CONTENTS NOTES Page 3 Core Values 4 Oxford Centre for Enablement 6 Neuro-Rehabilitation Service (NRs) 7 Continuing Disability Management (CDMS) 9 Community Support Team 10 Rehabilitation Engineering 11 Specialist Disability Service 13 Prosthetics Service 15 Orthotics Service 16 Motor Neurone Disease Care Co-ordinator 16 Education and Research 17 Are we speaking your language? 18 Notes 20 Contact details 2 19 NOTES CORE VALUES This leaflet briefly describes the services available and how to access them. We believe that disabled people should be respected and treated as full members of society. They should expect equal opportunities, and that services will respect individual differences in culture, religion, race, age, and ability, including: • ACCESS to effective and efficient health and social care. • INFORMATION that is appropriate, accessible, accurate, timely, and relevant, to enable individuals to make informed choices and to participate in decisions that affect their lives. • CHOICE about every aspect of their lives and, if necessary, assistance with the expression and implementation of their wishes. • PARTICIPATION in society commensurate with their abilities. • CONSULTATION and involvement in the planning of services, along with users’ families, voluntary organisations with specialist expertise, and other appropriate groups. 18 3 and responsibilities OXFORD CENTRE FOR ENABLEMENT Services within the centre: Neurological Rehabilitation Service. Continuing Disability Management Service (CDMS) Rehabilitation Engineering Specialist Disability Service Oxford Wheelchair Service Prosthetics Service Orthotics Service Plus: Motor Neurone Disease Care Co-ordinator Dialability Advice Centre Community Support Team The Oxford Centre for Enablement was opened in July 2002 and brings together Oxford’s disability and neurorehabilitation services (previously located at Rivermead Rehabilitation Centre, Ritchie Russell House, Tebbitt Centre, and Mary Marlborough Centre) into one integrated service located in new purpose-built accommodation. Within the Oxford Centre for Enablement, the services are linked in a way which makes best use of resources, specialist skills, and advanced technology, making the services more accessible to users. The services cover everything from advice on an individual problem through to the planning of a package of care which might involve a number of the services for someone with complex needs. 4 17 MOTOR NEURONE DISEASE CARE CO-ORDINATOR Funded by the MNDA. The aim of the post is to support people living with MND in the community. The MND care coordinator liaises with a Multi-Disciplinary Team at the Radcliffe Infirmary, the PIMS team at the OCE, and teams in the community, to ensure people living with MND receive co-ordinated care. The care centre is responsible for various research projects and clinical trials. We are also involved with the education and development of health care professionals. EDUCATION AND RESEARCH ‘Why am I unable to undertake the DIY activities I used to enjoy, and what are you able to do about it?’ Variations on this question focussed on different activities varying from dressing to working. The OCE research programme investigates all aspects of both the ‘why’ and ‘what’, and the education programme transfers general information on both questions to a wider professional audience. The centre provides a central resource for people with disabilities from Oxfordshire and beyond and works in partnership with community and voluntary sector services, as well as other health and social care organisations. All the services share a common goal — to provide a coordinated approach to assessing and resolving the problems which occur in the daily lives of people who have a range of disabilities. The service is provided by skilled and experienced staff, working as part of an interdisciplinary team, provided in an environment that will enable users to reach their maximum potential. Both the research and the educational programmes are tailored to the specific needs of any particular situation, and both are flexible in responding to the needs of the target group. The educational programme draws not only on local research (which is extensive) but on all published material. The availability of local experts in many areas helps to make education up-to-date and interesting. 16 Photos: Patient areas 5 NEURO-REHABILITATION SERVICE (NRS) ORTHOTICS SERVICE NRS provides a specialist rehabilitation service to people, who have sustained some form of acquired brain injury (most commonly head injury or stroke). The Orthotics Service at the Oxford Centre for Enablement is one of the largest NHS providers in the UK. It provides orthotic clinical services and manufacture of custom made orthosis for the Nuffield Orthopaedic Centre as well as local NHS Trusts. The service offers specialist assessment and treatment on an in-patient and out-patient basis, using an interdisciplinary approach to address a range of physical, cognitive and emotional impairments. The team includes a full range of specialist rehabilitation therapists, as well as clinical psychologists, social workers, nursing and medical staff. The in-patient service uses a client-centred approach to goal planning with goals set by the patient, involving both family members and the rehabilitation team. Treatment plans are then tailored to the individual’s goals. The treatment is then structured into a weekly timetable. Patients stay at OCE for varying lengths of time, depending on their needs. The out-patient rehabilitation service offers input from one or more departments within the service depending on needs. Patients are referred directly or through assessment clinics from community services, or offered this form of rehabilitation following an in-patient admission. Facilities at the centre include a gym, workshop and leisure service as well as use of the hydrotherapy pool. 6 Photo: Orthosis fitting The service caters for a wide variety of needs from footwear, foot orthoses, and lower limb bracing to spinal bracing and upper limb orthoses. It covers all areas of orthotics and is tailored to the individual requirements of each client. The department has close links with the orthopaedic and therapy services providing a number of multidisciplinary clinics which offer specialist orthotic service in the areas of neuro-rehabilitation, foot and ankle, rheumatology, spinal and paediatric services. The referral pathways to the orthotics service are: • Nuffield Orthopaedic Centre medical staff and allied health professionals. • Community Allied Health Professionals. • Local or national NHS Trusts. • General Practitioners. The Orthotic Service is a training centre for undergraduates in prosthetics and orthotics from the University of Salford and is also involved in a wide range of research and development projects. 15 CONTINUING DISABILITY MANAGEMENT SERVICE (CDMS) Each prosthesis is custom made. Most prostheses are made from modern materials (thermoplastics, laminates and metal alloys) but leather, aluminium and wood are still in use today. Specialist prostheses are provided to suit recreational activities such as swimming, running and golf. CDMS is a specialist service for adults aged 16-65 years with physical disabilities living within Oxfordshire. The service aims to help people live with their disability and maintain their quality of life. Referrals are welcomed from anyone, including selfreferrals. Common reasons for referral include: • Assessment The Prosthetics Service has close links within the OCE, notably with the Posture, Mobility and Independence Service and the Orthotics Service. and advice on present and future management. • Need for more specialist or more intense, multidisciplinary treatment than is available locally. • Requirement for on-going monitoring for people with complex needs, either day care or in-patient stays. • Transitional care following an acute hospital admission or rehabilitation, prior to discharge. There are currently over 170 clients receiving support from the service and there are approximately 60 referrals per year. The majority of clients have neurological conditions such as multiple s c l e r o s is , stroke or Parkinson’s disease. Some remain users of the service for many years. Photo: Prostheses being made and used 14 Photo: OCE Shop 7 The Day Room provides a central focus for all clients to meet and socialise and to take part in a variety of activities in a cheerful and informal setting, as well as enabling them to receive the therapy and nursing care that they might require. There are quiet areas, both within the building and in the Courtyard Garden. In-patients generally have their own room with shared en-suite facilities. PROSTHETICS SERVICE This service provides a specialist service for amputees, those considering amputation, and those with congenital limb deficiencies. Every patient is assessed and, where appropriate, they are provided with a prosthesis (artificial limb) or other related appliances. Counselling and training in the use of the prosthesis are provided, as is long-term follow up for prosthetic users. The team includes specialist rehabilitation therapists and prosthetists in addition to a counsellor, nursing and medical staff. A doctor must make the initial referral and thereafter patients can self refer to any member of the clinical staff. Photo: CDMS Day Room All people attending CDMS are reviewed on a yearly basis and goals are set based on the client’s priorities. All assessments and on-going treatments are provided by the members of the multi-disciplinary team as required by the client’s needs. This could include medical, nursing, occupational therapy, physiotherapy, speech and language therapy, psychology and counselling. In addition, staff liaise and meet with community professionals such as care managers, GP’s, district nurses and therapists in order to share information and work effectively on behalf of the clients. 8 The service serves people from Oxfordshire, Berkshire, Buckinghamshire and most of Wiltshire. A few patients come from further a field, both nationally and internationally. There are approximately 2,750 patients receiving support from the service, which receives about 250 new referrals per year. The centre sees people of all ages from the newly born to the very elderly. The prosthetic needs of such a large age range are very different, and this is reflected in the large variety of prostheses (artificial limbs) that the service Photo: A selection of provides. prostheses 13 The team comprises: • • • • • • • • COMMUNITY SUPPORT TEAM Occupational therapists Physiotherapists A speech and language therapist A nurse Technical instructors A clinical scientist A rehabilitation engineer Information for Healthcare professionals The community support team was originally set up to support district nurses in the training and monitoring of care staff supplied by social services who care for clients in their own homes. They also provide support and practical advice to facilitate the safe discharge of disabled clients from hospital to home. That support then continues as needs arise. They provide assessment visits to clients intending to use the CDMS service for in-patient or day care, and support staff working with clients with complex needs in acute areas. The Community Support team is made up of a Disability Support Nurse and a Multiple Sclerosis Specialist Nurse. Both have a detailed knowledge of dealing with people with complex disabilities. Photo: The Community 12 9 REHABILITATION ENGINEERING Rehabilitation Engineers apply engineering principles and technology in the provision of services to meet the needs of individuals with disabilities. We work closely with the Oxfordshire Wheelchair Service and the Specialist Disability Service, issuing both standard and custom built equipment. This equipment includes: Custom contoured seating systems for wheelchairs Our range includes carved foam and moulded seat inserts Moulded toilet seats For people who are unable to be supported appropriately on standard equipment Adapted mobile arm supports For people with motor neurone disease Many unique designs have evolved over the years and development work continues, for instance in the areas of forward lean postures and driving a powered wheelchair using the headrest as a joystick. Our team has a wealth of experience in supplying innovative solutions to meet the needs of the individual and includes: • • • SPECIALIST DISABILITY SERVICE We are an experienced team of people specialising in the management of complex disabilities. Our aim is to maximise a person's quality of life and independence. We do this by providing comprehensive assessment, advice, information, recommendations and where necessary the design and manufacture of customised equipment. Our specialists combine their skills to problem solve complex disability issues in the following areas: • • • • • • • • • Alternative and Augmentative Communication (communication aids) Clothing and adaptations Computer access service Management of posture in severe physical disabilities Mobile arm support services Motor neurone disease service Oxfordshire environmental controls service Baby care for parents with a disability Assessment can be carried out at the Oxford Centre for Enablement or locally to the client. An inpatient stay can be arranged if required. A clinical scientist Rehabilitation engineers and technicians An upholsterer 10 11