Business Plan 2012/13 Oxford University Hospitals TB2012.31 ABBREVIATIONS AHSC/N CCG CIP CNST CQC CQUIN DGH EBITDA EPR FT FYE I&E JR LTFM NHSLA NOC PCT QIPP RPI RTA SHA SLA Academic Health Science Centre/Network Clinical Commissioning Group Cost Improvement Programme Clinical Negligence Scheme for Trusts Care Quality Commission Commissioning for Quality and Innovation District General Hospital Earnings before interest, tax, depreciation and amortisation Electronic Patient Record Foundation Trust Full Year Effect Income and Expenditure John Radcliffe Long Term Financial Model National Health Service Litigation Authority Nuffield Orthopaedic Centre Primary Care Trust Quality, Innovation, Productivity and Prevention Retail Price Index Road Traffic Act Strategic Health Authority Service Level Agreement Oxford University Hospitals TB2012.31 Introduction 1. This Business Plan sets out the Oxford University Hospitals Trust‟s objectives for 2012/13, the financial plan for their delivery and how the Trust will monitor success. 1.1. Part One describes the Strategic Context in which the Trust has developed its plans and its six strategic objectives. 1.2. Part Two describes the Trust‟s strategy. 1.3. Part Three sets out the detailed corporate objectives for 2012/13 that the Trust has developed to contribute to the delivery of its longer term strategic objectives. 1.4. Part Four establishes the financial framework in which the objectives must be delivered. 1.5. Part Five describes the structure and processes that have been put in place to establish accountability for the delivery of the plan and monitor and manage progress. 1.6. Part Six assesses the risks to delivery of the objectives [to be completed] Part One - Strategic Context National Strategic Context 2. In July 2010 the new coalition Government set out its plan for the NHS in the White paper, “Equity and Excellence: Liberating the NHS”1. The plan has three central themes: 2.1. Putting patients and the public first This involves putting patients at the heart of everything we do, giving them more choice and control, helped by easy access to information about GPs and hospitals. They will be in charge of making decisions about their care – “no decision about me without me”. 2.2. Improving Healthcare Outcomes There should be a relentless focus on clinical outcomes with success monitored through outcome measures, such as cancer and stroke survival rates, rather than through process targets, and the introduction of a new NHS Outcomes Framework. 2.3. Autonomy, Accountability and Democratic Legitimacy The objective of the proposed reforms is “to empower professionals and providers, giving them more autonomy, and, in return, making them more accountable for the results they achieve, accountable to patients through choice and accountable to the public at local level.” 1 Department of Health, July 2010, Equity and excellence: Liberating the NHS Oxford University Hospitals TB2012.31 3. The Government consulted on these white paper reforms in the second half of 2010 and in January 2011 introduced the Health and Social Care Bill to Parliament. 4. At the committee stage of the Bill in the House of Commons, the Government commissioned a group of 45 leading healthcare professionals – the NHS Future Forum – to undertake a listening exercise on the proposed reforms. 5. In June 2011, the NHS Future Forum published its 181 recommendations on changes to the Bill, most of which were incorporated into the Bill. 6. In September 2011, the Bill passed its third and final reading in the House of Commons and passed to the House of Lords for debate in October 2011. 7. The Bill is now with the House of Lords with an expected approval in early 2012/13. Financial Context – the need to implement best practice and increase productivity 8. The Government‟s Comprehensive Spending Review of October 2010 confirmed that NHS resources in England (excluding capital) would increase by a cumulative 1.3% in real terms from 2010/11 to 2014/15 to reach £109.8 billion. 9. After deducting earmarked funds for social care and reablement services, the real terms growth will be virtually flat. 10. The NHS capital budget faces a cut of 17% by 2014/15. 11. Due to the above requirements, there is a need for the NHS as a whole to make efficiency savings of £15-20 billion by 2014/15 for re-investment back into services. This is delivered as the Quality, Innovation, Productivity & Prevention (QIPP) or “Nicholson” challenge. 2012/13 will be the second year for the delivery of these plans. NHS Operating Framework 2012/13 12. Within this context the NHS Operating Framework for 2012/13 was published in late November 2011. As well as setting out the agenda for quality and reform for the coming year, the Framework also lays out the financial and business rules within which the NHS is to operate. It emphasises that strong financial management and control are needed. 13. The NHS Operating Framework for 2012/13 sets out a strategic vision to transform the NHS service delivery model to focus on outcomes for patients and greater involvement of GPs and clinicians in decision making. In doing so the Operating Framework outlines the strategic aims, structural reforms, financial and quality drivers and performance management. Oxford University Hospitals 14. TB2012.31 These strategic aims present as four key themes within the Operating Framework 2012/13: Putting patients at the centre of decision making in preparing for an outcomes approach to service delivery, whilst improving dignity and service to patients and meeting essential standards of care Completion of the last year of transition to the new system, building the capacity of emerging clinical commissioning groups (CCGs) and supporting the establishment of Health and Wellbeing Boards so that they become key drivers of improvement across the NHS Increasing the pace on delivery of the quality, innovation, productivity and prevention (QIPP) challenge Maintaining a strong grip on service and financial performance, including ensuring the NHS Constitution right to treatment within 18 weeks 15. Other key elements of the Operating Framework include: A range of outcome measures are set out under the domains of the NHS Outcomes Framework. PCT allocations will grow by at least 2.5% in 2012/13 and PCT clusters must ensure all patients are seen on the basis of clinical need. The running cost of clinical commissioning groups (CCGs) will be £25 per head and the tariff price adjuster will see a reduction of at least 1.5%. All NHS trusts are expected to achieve NHS Foundation trust (FT) status by April 2014 other than by exceptional agreement. There are key areas for improvement of dementia and care of older people, carers‟ support and military and veteran health. CQUIN (Commissioning for Quality and Innovation) will be increased to 2.5% on top of actual „outturn‟ value. A summary of the national performance measures is included below, including the Outcomes Framework under Quality. Oxford University Hospitals TB2012.31 Local and Regional Strategic Context 16. The two largest commissioners of the Trust‟s services have historically been Oxfordshire PCT and South Central Specialist Commissioners. The current restructuring of commissioning is resulting in changes to both. Specialised Commissioning 17. From October 2011 the ten Specialised Commissioning Groups (SCGs) across the country have clustered into the Strategic Health Authority footprints. 18. For 2012/13 there will be four SCG clusters. This is an interim stage prior to the formation for 2013/14 of the National Commissioning Group as a single function within the NHS Commissioning Board. 19. The four SCG cluster footprints are: - North of England SCG Cluster North West, Yorkshire & Humber and North East SCGs - Midlands & East SCG Cluster West and East Midlands and East of England SCGs Oxford University Hospitals - South of England SCG Cluster South West, South Central and South East Coast SCGs - London SCG Cluster London TB2012.31 20. All Specialised Services will be contracted separately from other NHS services. 21. Work is underway to disaggregate Specialised Services from other services within contracts held by the NHS with Acute and Mental Health Providers. 22. Providers of Health Services will be expected to work with Specialised Commissioning Teams; Primary Care Trusts; and Commissioning Support Agencies in the disaggregation of specialised activity from other healthcare services. 23. SCGs that currently commission non-specialised services will make arrangements to transfer commissioning arrangements to the relevant PCT. NHS Oxfordshire 24. The Trust‟s local non specialist commissioner is NHS Oxfordshire, the county‟s local PCT which is part of the Oxfordshire and Buckinghamshire cluster. 25. NHS Oxfordshire assessed its financial challenge in 2011/12 and identified the need to deliver efficiencies of over £200m over the next 4 years. Delivery of these efficiencies is addressed through the QIPP (Quality, Innovation, Productivity and Prevention) Programme. Across the NHS this was described as the „Nicholson‟ Challenge to deliver efficiency savings of between £15-20 billion from 2011-14. 26. NHS Oxfordshire has a Strategic Plan covering the years 2008-20132. The PCT‟s five strategic goals are set out in the table below: 1. Ensure that the core services purchased from primary and secondary care providers continually improve to meet changing health needs, giving patients optimum access to satisfactory, timely, high quality care that also offers good value for money 2. Improve health outcomes and promote independence for the following key population groups: Older people Those with long term conditions People with mental health problems Children and families living in areas of deprivation 2 NHS Oxfordshire, January 2010, NHS Oxfordshire Strategic Plan 2008-2013 (Refreshed January 2010) Oxford University Hospitals 27. TB2012.31 3. Improve access to health services by increasing the commissioning of integrated whole care pathways that create a proportionate and appropriate shift of activity from hospital into primary and community care settings 4. Help more local people of all ages to make sustainable healthy lifestyle choices 5. Reduce health inequalities in Oxfordshire by improving health outcomes for people living in wards with the highest mortality rates at a greater rate than for the PCT population as a whole The PCT states that the strategy will lead to “a plateau in the level of activity within the ORH and NOC”. It stresses the importance of “transformation in service design and delivery, demanded across the spectrum of activity. Pathways will need to be fully integrated, services flexible and the individual patient journey seamless – meaning providers having to work together with the PCT in different and more effective ways”. Clinical Commissioning Groups 28. 3 During 2012/13 the PCT cluster will be supporting the development of Clinical Commissioning Groups (CCGs). The OUH is working with the emerging CCGs to understand how commissioning intentions will change when budgets are devolved fully to these consortia in the future. The table below describes the areas covered by the new Oxfordshire CCG and the particular health issues that have been identified within them.3 Localities Population Practices North (Covers area including Banbury and Chipping Norton) 104,359 13 practices (74 GPs) North East Almost 10 practices Approximate Share of Oxon PCT funding 15% 11% Source: Oxfordshire Clinical Commissioning Group website (http://www.oxfordshireccg.nhs.uk/default.aspx) accessed 24/11/11 Particular Issues for Locality Teenage pregnancy Road traffic accidents Skin cancer (Malignant melanoma) Combination of rurality and large market town deprivation Higher proportion of Oxford University Hospitals TB2012.31 Practices Approximate Share of Oxon PCT funding Localities Population Particular Issues for Locality (Bicester, Kidlington and Yarnton, Woodstock and Islip) 78,000 Oxford City (Oxford City, Blackbird Leys, Iffley, Cowley, Jericho and Summertown) South East (Covers area from Wheatley in the north to Sonning Common in the south and from Wallingford in the west to Henley in the east South West (Covers Abingdon, Clifton Hampden, Berinsfield, Didcot, Wantage and Faringdon) West (Covers Witney, Burford & Carterton) 198,629 28 practices (146 GPs) 29% Just over 78,000 9 practices 12% c 136,000 14 Practices (96 GPs) 13% Older population sometimes geographically isolated. Growing population Diverse population Problems accessing services 78,043 9 Practices (52 GPs) 11% Older population sometimes geographically isolated Growing population Diverse population Problems accessing services teenage pregnancy in Bicester (second only to Banbury ) High recorded rates of obesity Prolonged hospital stays with delayed transfers of care Population changes Health inequalities Teenage pregnancies Suicide Health effects of exam results Students Rural area - large proportion of wards classified as villages or smaller Ageing population Highest percentage of registered patients with dementia in Oxfordshire Highest number of registered patients with cancer in Oxfordshire Oxford University Hospitals TB2012.31 Part Two – The Trust’s Strategy Vision 29. Oxford University Hospitals NHS Trust‟s vision is to be a world leading, innovative academic health science system, working in partnership locally, nationally and internationally to deliver excellence in compassionate healthcare, education and research. 30. This vision stems from the Trust‟s establishment and founding partnership with the University of Oxford. It reflects: OUH‟s position as a provider of services for a local population and for those from further afield Its values in delivering compassionate excellence Its role as an active partner in healthcare innovation, education and research with the aim of taking innovation “from bench to bedside”, forming an effective bridge from basic science to the delivery of evidence-based best practice in care. The Trust’s Core Values 31. The Trust‟s Business Plan has been developed in the context of its core corporate values. These values were generated through an exercise which took place from September to November 2011. Feedback was received from over 750 staff, the Trust Board, a number of management committees and from focus groups held with our Patient Panel and partners. The values exercise was a key part of the integration process between the two former organisations that now make up the Oxford University Hospitals (the Nuffield Orthopaedic Centre and Oxford Radcliffe Hospitals). Discussions were held on all sites and centred on what individuals, teams and departments said was important to them. 32. The Trust‟s core values are set out in the table below: Excellence Compassion Respect Delivery Oxford University Hospitals TB2012.31 Learning Improvement Expressed as: We aim to provide excellent care with compassion and respect. We will do this by: Taking pride in the quality of care we provide; Putting patients at the heart of what we do and recognising different needs; Encouraging a spirit of support, respect and teamwork; Ensuring that we act with integrity; Going the extra mile and following through on our commitments; Establishing systems and processes that are sustainable. We aim to deliver, learn and continuously improve. We will do this by: Delivering high standards of healthcare based on national and international comparisons; Delivering the best clinical teaching and research; Adopting the best clinical research in patient care; Striving to improve on what we do through change and innovation; Monitoring and assessing our performance; Learning from successes and setbacks; Working in partnership across the Health and Social Care Community Strategic Objectives 33. The Trust has five strategic objectives which are: SO1 To provide high quality general acute healthcare services to the population of Oxfordshire SO2 To provide high quality specialist services to the population of Oxfordshire and Oxford University Hospitals TB2012.31 beyond SO3 To be a patient-centred organisation providing high quality and compassionate care – “delivering compassionate excellence” SO4 To be a partner in a strengthened academic health sciences system with local academic, health and social care partners SO5 To meet the challenges of the current economic climate and the changes in the NHS and become a resilient, flexible and successful Foundation Trust 34. The Trust is currently developing a new strategy for the organisation. milestones in this process have been/will be: Key 34.1. Achieving integration between the Oxford Radcliffe Hospitals NHS Trust and Nuffield Orthopaedic Centre NHS Trust (achieved 1st November 2011). 34.2. Sign Joint Working Agreement with the University of Oxford (came into effect 1st November 2011). 34.3. Achieving NHS Foundation Trust (FT) status – this is the key next step. Preparing the organisation and completing the application will be a major part of the Trust‟s work programme for the coming year and this has helped to shape this business plan. 35. The strategy is evolving as part of the development of the Integrated Business Plan and Long Term Financial Model for the FT application. A Local Acute workstream is seeking to address the strategic priorities of the PCT. Achieving NHS Foundation Trust status 36. SO6 37. The Trust‟s five long-term strategic objectives are therefore supported by a further objective: To achieve NHS Foundation Trust status NHS foundation trusts (FTs) were established by legislation in 2003 and now operate under the Health Act 2006. Although they are NHS organisations which provide NHS services to NHS patients in accordance with the core principles of the NHS – care that is free and based on need, they differ from non FTs in that they are: 37.1. authorised and regulated by an independent regulator, known as Monitor, which is accountable directly to Parliament; 37.2. accountable to their local communities through a system of local ownership with members and elected governors - the governors being elected by the members; Oxford University Hospitals TB2012.31 37.3. not required to break even each year, although they must be financially viable. They can borrow money within limits set by the regulator, retain surpluses and decide on service development for their local populations; 37.4. free from central government control and strategic health authority performance management; 37.5. required to lay their annual reports and accounts before Parliament each year. 38. As an FT, OUH will: 38.1. be part of the NHS and provide NHS care to the best current standards; 38.2. be accountable to local people and the communities it serves via an active membership and Council of Governors; 38.3. take its own decisions to deliver services within a framework set by regulators and as part of a „family‟ of local health and social care organisations; 38.4. be able to respond quickly and imaginatively to the challenges of the economic environment and the opportunities offered through the skills of its staff, its facilities and networks, and its strong partnership with the University of Oxford; 38.5. be able to use joint ventures with commercial, academic, health or social care partners to provide benefit for the patients of tomorrow in new ways – and to minimise the cost to commissioners of integrated care within a teaching centre; 38.6. invest and borrow, with spending no longer dominated by an artificial annual cycle but by requirements to be financially viable; and 38.7. be required by the regulator to demonstrate that it is well-governed and financially viable. Key Dates 39. According to the currently planned programme, the key dates for the OUH‟s application to become an FT are: June – September 2012 Public Consultation November 2012 Submission of final application January 2013 Elections for Governors February 2013 Secretary of State Approval June – August 2013 Authorisation Membership Oxford University Hospitals 40. TB2012.31 As part of our work to become a successful and effective Foundation Trust we are committed to building a substantial and representative membership. OUH believes that a well-informed, motivated and engaged membership will help it to be a more responsive organisation with an improved understanding of the needs of its patients and local communities. All staff will automatically become members unless they opt out. Others wishing to become members can do so at http://www.ouh.nhs.uk/foundation-trust/membership.aspx Workstreams 41. The diagram below shows the main workstreams for the preparation of the Trust to become a Foundation Trust and for its associated application, together with the workstreams‟ reporting structures. Oxford University Hospitals TB2012.31 Part Three - Corporate Objectives for 2012/13 42. A set of corporate objectives has been developed. These are described in the table below under the strategic objectives that they address. Board Lead SO1 1a 1b 1c SO2 2a Provide high quality general acute healthcare services to the population of Oxfordshire Work with partners to redesign local services to put in place a model of care that is patient centred and clinically and financially sustainable Director of Clinical Services Continue to improve Emergency/acute services/care pathways in conjunction with partners Work with partners on initiatives to reduce planned activity Continue to work with partners on initiatives to deliver care “closer to home” Work with commissioners to move to quality/outcome based commissioning Work with partners to reduce the number of system wide delayed transfers of care Director of Clinical Services Continue to develop supported discharge scheme Implement workforce redesign and the development of new roles to support new models of care Director of Workforce Provide high quality specialist services to the population of Oxfordshire and beyond To secure the clinical and financial sustainability of the Trust‟s specialist services by consolidating catchment area, increasing it where possible Director of Planning and Information supported by all Divisions Review, develop and strengthen partnerships with referring centres to secure patient flows and support financial sustainability – linked to development of Academic Health Sciences Network Draft Annual Business Plan 2012-13 15 Oxford University Hospitals TB2012.31 Board Lead In particular, review provision of cancer services to surrounding DGHs with a view to increasing delivery of services locally where appropriate (e.g. peripheral clinics, joint appointments, satellite radiotherapy and/or chemotherapy) whilst securing specialist referrals to the Cancer Centre Explore potential to repatriate activity from London providers in accordance with commissioner requests – continue to repatriate adult cardiac surgery from London providers 2b Develop and strengthen the Trust‟s involvement in all Clinical Networks Director of Clinical Services, Director of Planning and Information and Medical Director Agree a blueprint for an effective clinical network and associated organisational framework/business model to be used as the basis for discussions with partners Continue to develop a Paediatric Network for Children‟s Heart Surgery and Neurosurgery in collaboration with University Hospital Southampton NHS Foundation Trust 2c Respond to national guidance on the centralisation of specialist care and support services, including trauma, vascular, stroke, neonatal, cancer and pathology services Director of Clinical Services Implement plan to become regional Trauma Centre Continue centralisation of Vascular Surgery in Oxford Continue development of Oxford as a Hyperacute Stroke Centre Secure agreement of full business case for expansion of neonatal services and commence implementation Agree future location of Head and Neck Cancer services and implement associated plan Ensure the Trust has a robust plan in response to the Carter review of pathology services 2d Develop services which are strategically important to the Trust Draft Annual Business Plan 2012-13 Director of Clinical Services and Director of Planning and Information 16 Oxford University Hospitals TB2012.31 Board Lead Undertake a Strategic Service Analysis to identify key areas for strategic service development Continue to implement the Radiotherapy Modernisation Plan Establish an Integrated Spinal Pathway between the NOC, Neurosurgery and JR Orthopaedics SO3 3a To be a patient-centred organisation providing high quality and compassionate care – “delivering compassionate excellence” Embed the Trust‟s new values into everyday action and consolidate the newly named organisation‟s brand and identity Director of Workforce Progress the Values into Action action plan Ensure patient experience is used as a vehicle for engaging greater staff engagement and service improvement. 3b Deliver continued and measureable improvements in patient safety, patient experience and the effectiveness of services (including access), working through the new clinically led organisation Medical Director, Chief Nurse and Director of Clinical Services Implement new performance framework Deliver quality standards, including those set out in the Quality Account for 2012/2013 Engage with patients to establish what really matters to them, identifying opportunities for improvements and ensure they have input into proposed service developments Increase and improve methods for capturing and analysing feedback from patients and carers on the care they receive Achieve/maintain achievement of national standards for access to services: - Referral to treatment times - Cancer waiting times - A&E standards Improve turnaround times for clinical support services Draft Annual Business Plan 2012-13 17 Oxford University Hospitals TB2012.31 Board Lead 3c Compliance with CQC outcomes and achievement of improved NHSLA status drawing on new assurance and governance standards Director of Assurance Review the Trust‟s proposed governance framework as part of the development of the application for Foundation Trust status Implement CQC action plan and deliver compliance in all outcomes Agree plan to improve NHSLA status Continue implementation of Trust‟s Quality Assurance system to support improved assurance from floor to Board 3d Reduce delays for patients and improve the efficiency with which resources are Director of Clinical Services used by further developing weekend and extended day working, including access to diagnostics 3e To plan and deliver a sustainable future for the Horton General Hospital Director of Planning and Information and Director of Clinical Services Enhance the quality, efficiency and sustainability of services at the Horton General Hospital, including the remodelling of adult medical and surgical services and the provision of a flexible, robust core medical function that supports other specialty work, developing the Horton Vision SO4 To be a partner in a strengthened academic health sciences system with local academic, health and social care partners 4a With partners bid achieve designation as one of the new Academic Health Science Chief Executive Networks for a network with the OUH at its heart 4b Academic Health Partnership Chief Executive Advance the proposed establishment of an Oxford Academic Health Partnership 4c Progress the shared agenda with University of Oxford Chief Executive Progress the implementation of the Joint Working Agreement Draft Annual Business Plan 2012-13 18 Oxford University Hospitals TB2012.31 Board Lead 4d Implement education and training strategy, working with key partners including Director of Workforce supported by the University of Oxford, Oxford Brookes University, The Thames Valley Medical Director and Chief Nurse Postgraduate Deanery and other key partners that will meet the local and national requirements for well trained and educated staff for all areas of the NHS 4e Progress the strategies set out in the successful renewal bids for the Biomedical Medical Director Research Centre and Unit SO5 To meet the challenges of the current economic climate and the changes in the NHS and become a resilient, flexible and successful Foundation Trust 5a Work with partners in the local health community to ensure that services are Director of Clinical Services and financially sustainable Director of Planning and Information Produce strategy 5b Increase productivity and delivery of CIPs year on year in line with the agreed Director of Finance and Procurement financial strategy and within the agreed performance framework/compacts supported by Director of Clinical Services Deliver agreed Financial Plan Deliver Cost Improvement Programme which assures patient safety and quality Downsize commensurate with commissioner QIPP delivery 5c Improve utilisation of the Trust‟s high value assets, „right-sizing‟ clinical Director of Development and the Estate accommodation, vacating poor quality retained estate and exploring potential and Director of Clinical Services commercial opportunities Draft Annual Business Plan 2012-13 19 Oxford University Hospitals TB2012.31 Board Lead Produce strategy Agree a Private Patient strategy 5d Realise the benefits of the introduction of the Electronic Patient Record (EPR) to all Director of Planning and Information sites Progress the roll-out of the EPR 5e Continue to develop financial regimes and systems that meet FT requirements Director of Finance and Procurement Achieve surplus to underpin FT application Remove the residual cumulative deficit generated in 2005/6 and 2006/7 Deliver improvements in the liquidity ratio Improve the understanding of financial performance through the further development of service line reporting and patient level costing 5f SO6 Agree a workforce plan that aligns with the Clinical Services and Financial Director of Workforce strategies To achieve NHS Foundation Trust status 6a Finalise Integrated Business Plan (IBP) and Long Term Financial Model (LTFM) leading to final submission November 2012 6b Undertake public consultation 6c Elect governors Draft Annual Business Plan 2012-13 20 Oxford University Hospitals TB2012.31 Part Four – Financial Plan Background 43. As described above, there is a continuing requirement for the NHS as a whole to make efficiency savings of £15-20 billion by 2014/15 for reinvestment back into services. This is usually referred to as the Quality, Innovation, Productivity and Prevention (QIPP) challenge and 2012/13 will be the second year for the delivery of these plans. 44. The Department of Health published the tariff for NHS services on 16 February. The tariff reflects a reduction in prices of 1.8% and the introduction of a wider range of Best Practice tariffs foreshadowed in the Operating Framework. The Regional Planning Context 45. On 20 December NHS South of England issued their own guidance on the principles that should form the basis of operating plans in NHS organisations for 2012/13. These principles complemented the matters set out in the overarching NHS Operating Framework but included the following additional matters that need to be taken into consideration by Trusts when planning for 2012/13: 45.1. PCTs will be required to levy mandatory fines that are included in the NHS standard national contract on providers that fail to meet key performance targets. 45.2. Guidance was proposed as to what might be included within the measures that would attract additional CQUIN (Commissioning for Quality and Innovation) payments. 45.3. The notional tariff uplift for 2012/13 was to be 2.2%, with an efficiency target of 4%, meaning that tariffs were to be reduced by at least 1.8%. 46. In his letter of 14 December 2011 Sir David Nicholson confirmed that all PCT revenue allocations would be increased by 2.8% in 2012/13. The OUH’s own Planning Context 47. The Trust is forecasting the delivery of a £7.158m surplus against its break even duty in the current financial year 2011/12. 48. The Trust also needs to demonstrate on-going financial stability, and to strengthen its liquidity position, as part of its preparation for Foundation Trust (FT) status. 49. Next year‟s financial plans have to take into account the following previously agreed service developments: 49.1. Vascular surgery, with the centralisation of activity from Thames Valley District General Hospitals (DGHs) and the repatriation of work from London; Draft Annual Business Plan 2012-13 21 Oxford University Hospitals TB2012.31 49.2. Cardiac surgery, with the repatriation of London activity for Thames Valley PCTs; 49.3. Neonatology, and the expansion of Intensive Care cots as part of being designated a Level 1 unit for South Central SHA, with work diverted from nonLevel 1 units in the SHA and the repatriation of out-of area transfers; 49.4. Trauma and Orthopaedics, with the designation of Oxford as a Major Trauma Centre within South Central SHA. 50. Financial pressures will also arise next year where: 50.1. Savings targets in 2011/12 have been met only through the identification of non-recurrent schemes so new schemes to identify recurrent savings need to be found in 2012/13. 50.2. There are inflation increases to agreed contract values – for example, there will be annual increases to the three private finance initiative (PFI) contracts that are linked to the retail price index (RPI). RPI is higher than the level of inflation assumed within tariff. 50.3. It costs more to provide the same level of service as a result of (for example) incremental pay drift; expenditure on agency staff; patient, clinical or quality decisions leading to an increased use of high cost drugs; backlog maintenance needed to be carried out; making higher payments into the clinical negligence scheme (CNST) as a result of increased claims nationally; and the reduction in NHS education funding to support the training of junior doctors and other clinical professionals. 50.4. Capital charges rise, partly as a result of increases in the value of the Trust‟s land and buildings as assessed by the District Valuer, and partly from the investment the Trust makes in fixed assets through its capital programme. 50.5. Levels of over-performance against contracted levels are paid at marginal rates. 50.6. Penalties are applied by PCTs because key quality and other performance measures are not met. 50.7. Not all criteria are met for receiving full CQUIN payments from commissioners. 51. The financial context within which the Trust will operate next year presents significant challenges. It has therefore been considered prudent to put reserves in place in 2012/13 by including a contingency budget of 1% of planned turnover. Commissioner Income 52. The majority of the Trust‟s predicted income will come from contracts with commissioners. Service Level Agreement (SLA) negotiations are ongoing at the time of writing. The table below summarises the levels of income currently proposed from each of the Trust‟s main commissioners. Draft Annual Business Plan 2012-13 22 Oxford University Hospitals TB2012.31 £m Commissioner NHS Buckinghamshire & Oxfordshire: Oxfordshire Buckinghamshire Subtotal 350.27 35.70 385.97 South Central Specialist Other Commissioners Total SLA Commissioning Income 87.00 169.03 642.00 Other NHS Patient Care Income Total Commissioning and RTA Income 15.91 657.91 Proposed Income and Expenditure (I&E) Account Budget 2012/13 53. The proposed Trust revenue budget for the 2012/13 financial year is summarised in the table below. [At this stage this reflects preliminary budgets which will be revisited in the light of the outcome of the commissioning process]. Plan 2011/12 £000 Income Commissioning & RTA PP & Overseas Other Income Total Income Outturn 2011/12 £000 Plan 2012/13 £000 606,584 11,350 111,505 729,439 647,454 11,514 125,177 784,145 657,912 10,322 109,833 778,067 -402,821 -255,702 -658,523 -422,591 -292,226 -714,817 -413,889 -298,654 -712,543 EBITDA* 70,916 69,328 65,524 Depreciation Impairments Investment Revenue Other Gains & Losses Finance Costs PDC Dividend Payable Retained Surplus -34,694 -308 115 -179 -21,369 -8,404 6,077 -34,850 -34,000 135 -410 -20,406 -8,915 4,882 132 -200 -20,680 -9,222 1,554 526 308 -2,560 2,790 7,141 834 58 -690 2,132 7,158 -250 2,113 3,475 Expenditure Pay Non-Pay Total Expenditure IFRIC12 Technical Deficit Impairments Donated Asset Addns Donated Asset Depn Break Even Surplus Draft Annual Business Plan 2012-13 23 Oxford University Hospitals TB2012.31 *EBITDA = earnings before interest, tax, depreciation and amortisation Savings Plans 54. In order to meet the financial challenges for 2012/13 the Trust expects to be required to develop a savings programme of at least £49.5m for 2012/13, which is 6.7% of planned turnover. [The level of savings required may be affected by the conclusion of the divisional budget setting process and possibly by the conclusion of the commissioning process]. 55. The process for identifying CIP plans commenced in October 2011 and these plans were developed through a workshop and subsequent discussions with the clinical leadership. 56. The workshop/discussion developed ideas around the following themes; Workforce; Service Configuration; Resource Configuration; Managing Demand. 57. The themes for 2012/13 have subsequently been redefined and are Pay Cost Initiatives; Productivity & Efficiency (P&E); Capacity reduction; Procurement; Income Generation; Divisional Efficiency CIP Programme 2012/13 FYE of 2011/12 Savings Schemes Pay Cost Initiatives 9.4 10.0 Productivity & Efficiency 2.3 Capacity Reduction 3.6 Procurement 4.4 Procurement - Energy Managed Services 1.2 Procurement - Medicines Management 3.1 Income Generation 1.0 Divisional Efficiency 14.5 Total 58. £m 49.5 Cost improvement plans will be designed and reviewed to ensure that patient safety and quality are assured. Capital Plan 2012/13 59. It is assumed that the sum invested in new capital projects in 2012/13 is equal to the cash generated from depreciation less the repayments of principal that the Trust has to make on its loans, PFI contracts and finance lease agreements. 60. It is currently also assumed that funds generated from the surplus will not be invested in capital expenditure but will be used to strengthen the Trust‟s liquidity position. Draft Annual Business Plan 2012-13 24 Oxford University Hospitals 61. TB2012.31 The table below shows the proposed capital programme. Outline Scheme-Based Programme Neonatal Intensive Care Trauma Centre Business Case* Total Cost 2,685,000 2012/13 Allocation 2013/14 Allocation 2,685,000 790,000 790,000 Vascular Business Case (for 2nd IR room)* 1,300,000 1,300,000 Cardiac (Adult) Business Case* 1,400,000 1,400,000 Laboratory Business Case (Block 4, Churchill) (Molecular diagnostics Centre) £0.8m BRC* 1,200,000 1,200,000 800,000 800,000 65,000 65,000 4,000,000 2,000,000 2,000,000 - Milton Keynes 7,000,000 470,000 6,530,000 - Swindon 6,925,000 475,000 6,450,000 Theatres - NOC potential purchase 250,000 250,000 Major Radiological Equipment* 600,000 PACS Replacement* 250,000 250,000 IT/EPR 3,000,000 3,000,000 Laboratory IT System Replacement 1,500,000 Endoscopy Six Day Working – additional scopes Endoscopy Business Case – 5th Room* Medical and Surgical Equipment* Radiotherapy: 600,000 1,500,000 Ward Relocations:* - Respiratory 3,000,000 3,000,000 subject to option subject to option - 2nd Robot 411,000 411,000 - Pharmacy Store Churchill* 650,000 650,000 50,000 50,000 375,000 375,000 Head & Neck Relocation (Churchill or West Wing) Pharmacy: Relocation of Radioactive Store – Churchill OHIS Integration Relocation of Occupational Health General Estates:* - Maintenance 2,000,000 1,000,000 40,000 40,000 - DDA 100,000 100,000 - Bed Replacement 100,000 100,000 750,000 750,000 - Signage 1,000,000 IMRT: - Rapid arc installation - Rapid arc upgrade 1,200,000 1,200,000 Renal Satellite Dialysis Extension: - Milton Keynes Phase 2 180,000 180,000 PFI Disputes CH 732,000 732,000 Maternity Recovery, Ultrasound and Triage* 116,000 116,000 Wolfson Centre Contribution 900,000 900,000 TOTAL 42,369,000 21,834,000 20,535,000 Capital Available 42,369,000 20,934,000 21,435,000 Under/(Over) Commitment (900,000) 900,000 *Investment in Existing Estate & Equipment Draft Annual Business Plan 2012-13 25 Oxford University Hospitals TB2012.31 Monitor Financial Risk Ratings 2012/13 62. The OUH is not yet a Foundation Trust and is therefore not subject to Monitor‟s financial regime. As good practice, however, the Trust has calculated the ratios used by Monitor to assess an organisation‟s financial risk rating for inclusion in this business plan and these are shown in the table below. Scores Financial Criteria Underlying Performance Risk Rating Plan 2012/13 Weight 5 4 3 2 1 Metric Score EBITDA margin 25% 11% 9% 5% 1% <1% 8.8% 3 Return on Assets 20% 6% 5% 3% -2% < -2% 4.7% 3 I & E Surplus Margin 20% 3% 2% 1% -2% < -2% 0.2% 2 Liquid ratio (days) 25% 60 25 15 10 <10 -24 1 Financial Efficiency Liquidity Weighted Average Overall Rating (see rules below) 2.22 2 Note: If the Trust had a notional 30 days' working capital facility (which many Foundation Trusts arrange), then the metric for Liquidity would be 6, giving a risk rating of 2 against that criterion. This would produce an overall weighted average score of 2.5 Part Five – Monitoring the Plan Performance Review Committee 63. A subcommittee of the Trust Management Executive has been established to monitor the performance of all clinical and corporate divisions on a regular review cycle. This committee will monitor this plan and the plans which support it, requesting action and follow-up where performance varies from that expected. 64. The committee is chaired by the Director of Finance, with the membership shown in the table below: Director of Finance and Procurement (Chair) Chief Executive Medical Director Chief Nurse Director of Planning and Information Draft Annual Business Plan 2012-13 Director of Clinical Services Director of Commercial Development and the Estate Director of Workforce Director of Assurance Divisional Directors x 7 26 Oxford University Hospitals 65. TB2012.31 The committee will provide regular reports on performance against this plan to the Trust Management Executive and Trust Board. Earned Autonomy and Incentives for Good Performance in the new Clinically Led Organisation 66. The Trust has introduced a system whereby, when a clinical Division demonstrates that it is able to perform effectively and meet key agreed targets, it will earn the right to operate more independently, with less corporate oversight of the decisions it is making. 67. Any increase in autonomy will be based upon a Division‟s performance in meeting (or exceeding) agreed targets. The degree of earned autonomy will be subject to review. 68. The proposal for the incentive scheme is based on the premise that a Division must exceed at the end of the financial year the financial and non-financial targets it is set. 69. The overall performance of the Trust, and of the local health economy, will also play a part in decisions affecting earned autonomy and the incentive scheme. Performance Compacts 70. At the beginning of the financial year each Division will agree a comprehensive business plan. This business plan will form the basis of a Performance Compact signed by members of the Executive Team and the Division. Divisions will be expected to manage and control their operations to agreed standards within a Performance Framework comprising: i) ii) iii) iv) v) vi) vii) viii) 71. Primary Standards Finance Quality Activity Workforce Performance Contribution towards the objectives set out in this plan Risk management Divisional Performance Compacts will be monitored through regular Performance Compact meetings. The outcome of these meetings, including agreed actions, will be reported to the Performance Review Committee. This monitoring will inform decisions about levels of autonomy and incentives. Draft Annual Business Plan 2012-13 27 Oxford University Hospitals TB2012.31 Part Six - Risks [To be completed] Mr Andrew Stevens, Director of Planning and Information Ailsa White, Corporate Planning Manager Matthew Lawrence, Head of Business Development With input from other Directors, Divisions and their teams March 2012 Draft Annual Business Plan 2012-13 28