West Texas Assessment Conference October 16, 2012 McKenzie-Merket Alumni Center Lubbock, Texas Jennifer Hughes, M.S. Kari Dickson, Ph.D. Director, Office of Planning & Assessment Assistant Vice President for Academic Affairs 1 Meet the 2012 Planning Committee! Meet the 2012 Planning Committee! Kari Dickson, Ph.D. Assistant Vice President Kari Dickson, Ph.D. Academic Affairs Assistant Vice President Texas Tech University Academic Health Sciences Affairs Center (806) 743-2946 Texas Tech University Health Science kari.dickson@ttuhsc.edu (806) 743-2946 kari.dickson@ttuhsc.edu Katie Garner, M.A. Administrator Katie Garner, M.A. Office of Planning andAdministrator Assessment Texas Tech University Office of Planning and Assessment (806) 742-1505 Texas Tech University katie.garner@ttu.edu (806) 742-1505 katie.garner@ttu.edu Jennifer Shaulis Hughes, M.S. Director Jennifer Shaulis Hughes, M.S. Office of Planning andDirector Assessment Texas Tech University Office of Planning and Assessment (806) 742-1505 Texas Tech University jennifer.s.hughes@ttu.edu (806) 742-1505 jennifer.s.hughes@ttu.edu Lisa J. James Section Coordinator Lisa J. James Office of Planning andSection Assessment/ Coordinator TTU Ethics Center Office of Planning and Assessment/ Texas Tech University TTU Ethics Center (806) 742-1505 Texas Tech University lisa.james@ttu.edu (806) 742-1505 lisa.james@ttu.edu Sabrina Sattler, IMBA, M.S. Senior Director for Institutional Assessment Sabrina Sattler, IMBA, M.S. Office of Institutional Planning and Assessment Senior Director for Institutional Asses Texas Tech University Office HealthofSciences Center Institutional Planning and A (806) 743- 2918 ext. 260 Texas Tech University Health Science sabrina.sattler@ttuhsc.edu (806) 743- 2918 ext. 260 sabrina.sattler@ttuhsc.edu 3 2 Schedule Room PlainsCapital Bank Wick Alexander Robert Duncan Concurrent The ASU Quality Sessions I Enhancement Plan: CONNECTING the Process (10:00 am - to the Product 10:45 am) Doyle Carter, Ed.D. Angelo State University Concurrent Sessions II Panel Discussion: Discipline-Specific Assessment (11:00 am 11:45 am) Allison P. Boye, Ph.D. Texas Tech University Moderator Panelists Jennifer S. Bard, JD School of Law Texas Tech University Robert Elliott, Ph.D. Eastern New Mexico University Jason C. B. Rinaldo, Ph.D. Texas Tech University Simon C. Williams, Ph.D. Texas Tech University Health Sciences Center Assessment and Evaluation of the New Texas Core Objectives Danita McAnally, M.Ed. Amarillo College Career and Technical Education Assessment, Integrating Strategic Planning and Outcomes Assessment G. Brent Wallace, Ph.D. North Central Texas College Organizing for a Successful Reaffirmation Process Assessment and Reform of the Texas Tech University Core Curriculum Robin Satterwhite, Ed.D. Texas Tech University Health Sciences Center Gary S. Elbow, Ph.D. Texas Tech University Lunch and Keynote: Noon - 1 pm in the McKenzie Ballroom featuring Dr. Kevin Stoker Concurrent Panel Discussion: Sessions III Student Affairs (1:15 pm 2:00 pm) Moderator John Delony, Ph.D. Abilene Christian University Panelists Jeff E. Arrington, Ph.D. Abilene Christian University Catherine A. Duran, Ph.D. Texas Tech University Margret G. Duran, MRC Texas Tech University Health Sciences Center Cathy Mitchell, M.Ed. South Plains College Concurrent Panel Discussion: Sessions IV Distance Education (2:15 pm 3:00 pm) Moderator Katherine Austin, Ph.D. Texas Tech University Panelists Scott R. Franklin, Ph.D. Wayland Baptist University Melinda Mitchell Jones, MSN, JD, RN Texas Tech University Health Sciences Center Bill Kopf, M.A. Lubbock Christian University Justin R. Louder, Ed.D. Texas Tech University Creating a Culture of Assessment in Non-Instructional Areas EquipLCU: Victories, Trials and Lessons Learned with QEP Implementation Kara Larkan-Skinner, M.A. Amarillo College Holly Bullard, Ed.D. Lubbock Christian University Kristin McDonald-Willey, M.Ed. Amarillo College Assessing Hospitality Services at Texas Tech University Michael Betzold, B.S. Texas Tech University 3 Integrating Strategic Planning and Outcomes Assessment Karen L. Shumway, Ph.D. Angelo State University Keynote Noon — 1:00 pm Keynote Noon — 1:00 pm Keynote Noon — 1:00 pm Description Description Accreditation is often perceived in very absolute terms – that is, you are Accreditation often perceived very absolute – that you of arethe either on theis “good side” or in the “bad side.”terms What are is, some Description either on the “good side” or the “bad side.” What are some of the strengths and opportunities thatinaccreditation Faculty Accreditation is often perceived very absolute affords? terms – that is, youplay are a strengths and opportunities that accreditation affords? Faculty play a significant the side” accreditation process, and are it issome critical to include either onrole the in “good or the “bad side.” What of the significant role in the accreditation process, and it is critical to include strengths and opportunities thata accreditation affords? Faculty play a them onthe thejourney journey to writing Reaffirmation Fifth Year them on to writing a Reaffirmation report report or Fifth or Year significant role in the accreditation process, and it is critical to include Interimreport. report.Join Join Kevin Stoker he discusses Interim Dr.Dr. Kevin Stoker as heas discusses his ownhis own them on the journey to writing a Reaffirmation report or Fifth Year 2011 perceptionsofofSACSCOC SACSCOC after attending the annual December perceptions after attending the annual December 2011 Interim report. Join Dr. Kevin Stoker as he discusses his own SACSCOC meeting. SACSCOC meeting. perceptions of SACSCOC after attending the annual December 2011 SACSCOC meeting. Kevin Stoker, Ph.D. Kevin Stoker, Ph.D. Associate Dean of Faculty Affairs Associate Dean&ofCommunication Faculty Affairs College of Media Kevin Stoker, Ph.D. Associate Dean of Faculty Affairs Texas Tech University College of Media & Communication Classes Taught: TexasMedia Tech University Reporting, Ethics Classes Taught: Reporting, Media Ethics Classes Taught: Research: Media Ethics MediaReporting, ethics, particularly public relations ethics, Research: and journalism history MediaResearch: ethics, particularly public relations ethics, and journalism Media ethics,history particularly public relations ethics, Experience: Eight and years of professional journalism historynewspaper work College of University Media & Communication Texas Tech Eight years freelancing for magazines, newspapers Experience: EightExperience: years of professional newspaper work Leadership / Awards: years of professional newspaper newspapers work EightEight years freelancing for magazines, First place special call Media Division AEJMC, 2009 Eight in years freelancing forEthics magazines, newspapers Leadership / Awards: Leadership / Awards: First place in special call Media Ethics Division AEJMC, 2009 First place in special call Media Ethics Division AEJMC, 2009 5 4 ConcurrentSessions SessionsII Concurrent Concurrent Sessions I 10:00am am— —10:45 10:45am am 10:00 Concurrent 10:00 am — Sessions 10:45 am I 10:00 am - 10:45 am The ASU Quality Enhancement Plan: CONNECTING the Process to the Product TheASU ASU QualityEnhancement EnhancementPlan: Plan:CONNECTING CONNECTINGthe theProcess Processtotothe theProduct Product (PlainsCapital Bank) The The ASU Quality Quality Enhancement Plan: CONNECTING the Process to the Product Description: The product of the QEP development process is a plan. Dr. Carter will begin (Plains Capital Bank) (Plains Capital Bank) by presenting a Bank) brief overview of CONNECT! Campus and Community: ASU’s Plan to Enhance (Plains Capital Student Learning through Community Engagement and how it aligns with the new Texas Core Curriculum, Texas Tech University System Priorities, ASU’s Mission, and ASU’s Student Learning Goals. He will then focus on the multi-year process used to develop this plan, with an emphasis on: 1) the various assessment tools and strategies used during the development process, 2) the QEP program-level assessment plan, and 3) the QEP student-level assessment plan. SPEAKER Doyle Carter, Ed.D. Professor of Kinesiology and Director of Community Engagement/QEP Angelo State University During his 30-year career, Dr. Carter has served as a public school teacher, professor, department chair, dean and vice president for academic affairs. He has served on the boards, councils, and committees for several civic and professional organizations. He has made numerous presentations at the local, state and national levels. In 2006, he returned to ASU, his alma mater. In 2010, he began leading the process of developing ASU’s first Quality Enhancement Plan. Assessment and Evaluation of the New Texas Core Objectives Assessment and Evaluationthe of New the New Texas Core Objectives Assessmentand andEvaluation Evaluationofofthe TexasCore CoreObjectives Objectives Assessment New Texas (Wick Alexander) (Wick Alexander) Description: This presentation will review the proposed options for assessment of the (WickAlexander) Alexander) (Wick core curriculum that the Texas Higher Education Coordinating Board has required must be implemented by Fall 2014. Specifically, the session will focus on the assessment of the core objectives and the ideas related to the VALUE Rubrics developed by the Association of American Colleges and Universities (AAC&U). The session will provide a brief history of the Texas Core Revisions; what assessment of the core requires and what is not required: and good practice in assessing the core objectives from a community college and a university. Danita McAnally, M.Ed. SPEAKER Chief of Planning & Advancement Amarillo College Danita McAnally has dedicated more than 30 years to serving Texas community colleges as both an administrator and a faculty member. She leads Amarillo College in planning, evaluation, assessment, accreditation and grant development. As a faculty member, she reached the rank of associate professor/ department chair in mass communications and speech. She has served as Career and Technical Education Assessment, Strategic Planning and Outcomes community college consultantIntegrating to the THECB Undergraduate Education Advisory Assessment Committee for the past three years and is a Past President of the Texas Community College Teachers Association (TCCTA). She speaks and consults on (Robert Duncan)strategic planning, assessment and accreditation. Careerand andTechnical TechnicalEducation EducationAssessment, Assessment,Integrating IntegratingStrategic StrategicPlanning Planningand andOutcomes Outcomes Career Assessment Assessment Career and Technical Education Assessment, Integrating Strategic Planning (Robert Duncan)Assessment (Robert Duncan) and Outcomes (Robert Duncan) Description: Career and technical education (CTE) continues to be a diverse and complex instructional area. In this session Dr. Wallace will provide methods for assessing CTE programs in a way that will fulfill the requirements for both the Southern Association of Colleges and Schools (SACS) and the Guidelines for Instructional Programs in Workforce Education (GIPWE). G. Brent Wallace, Ph.D. SPEAKER Vice President of Instruction North Central Texas College 6 6 Dr. Brent Wallace serves as the Chief Academic Officer for North Central Texas College. He has served in both faculty and administrative positions in community colleges including serving as professor and chair in CTE programs and recently was appointed to the Board of Directors for the Texas Community College Instruction Administrators (TCCIA). 5 Concurrent Sessions II 11:00 am - 11:45 am Concurrent Concurrent Sessions Sessions II II 11:00 am — 11:45 am Panel Discussion: 11:00 am — 11:45 am Discipline-Specific Assessment (PlainsCapital Bank) Panel Discussion: Discipline-Specific Assessment Description: Panel Discussion: Discipline-Specific Assessment (Plains Capital Bank)Assessment (Plains Capital Bank) needs and requirements vary tremendously across disciplines, yet there remain many common issues faced by faculty and staff. In this session, panelists will discuss program accreditation requirements for documenting student learning and the strategies utilized by various disciplines in providing such evidence. MODERATOR Allison P. Boye, Ph.D. Assistant Director, Academic and Pedagogical Development Teaching, Learning and Professional Development Center Texas Tech University PANELISTS Jennifer S. Bard, JD Associate Dean for Faculty Research and Development Alvin R. Allison Professor of Law and Director School of Law Texas Tech University Robert Elliott, Ph.D. Assistant Professor Director of Aviation Science Coordinator of Student Learning Eastern New Mexico University Jason C.B. Rinaldo, Ph.D. Director of Assessment Rawls College of Business Texas Tech University Simon C. Williams, Ph.D. Associate Dean for Academic Affairs School of Medicine Texas Tech University Health Sciences Center 6 7 7 Concurrent Sessions II 11:00 am - 11:45 am Concurrent Sessions II Organizing for a Successful Reaffirmation Process 11:00Alexander) am — 11:45 am (Wick Description: Texas Tech University HealthReaffirmation Sciences Center (TTUHSC) received its reaffirmation of Organizing for a Successful Process accreditation in 2009. In this session, I will describe the processes by which TTUHSC developed (Wick Alexander) the Compliance Certification and Quality Enhancement Plan. I will discuss several strategies Concurrent Sessions II that worked well for us which could easily be adapted to meet the needs of other institutions. In addition, I will describe how we have continued to maintain our focus since reaffirmation. 11:00 am — 11:45 am Regardless of where you are in the process, I hope you will join me for this insightful presentation! SPEAKER Robin Satterwhite, Ed.D. Organizing for a Successful Reaffirmation Dean, School of AlliedProcess Health Sciences (Wick Alexander) Texas Tech University Health Sciences Center Dr. Satterwhite is the Dean for the TTUHSC School of Allied Health Sciences. He has held several different positions within the school, including: Regional Dean for the Odessa/Midland campuses, Program Director for the Clinical Services Management Program, founding Chair of the Department of Clinic Administration and Rehabilitation Counseling and Associate Dean for Learning Outcomes and Technologies. Dr. Satterwhite earned a master’s degree in business administration and his doctorate in higher education administration. Assessment and Reform of the Texas Tech University Core Curriculum (Robert Duncan) Assessment and Reform of the Texas Tech University Core Curriculum (Robert Duncan) Description: Assessment and Reform of the Texas Tech University Texas Tech University is implementing major changes Core in theCurriculum composition of its core curriculum in response to the new component area objectives that were adopted by the Texas Higher (Robert Duncan) Education Coordinating Board in October 2011. These changes involve a review of all courses to be included in the core curriculum that will be submitted to the Coordinating Board in Fall 2013 to ensure that they address the component area objectives, as well as TTU student learning outcomes. This session will review the course approval process with special attention to issues related to assessment. SPEAKER Gary S. Elbow, Ph.D. Associate Vice Provost for Academic Affairs Professor of Geography and Honors Studies Texas Tech University Dr. Gary Elbow is Associate Vice Provost for Academic Affairs at Texas Tech University. Among his responsibilities is coordination of the committees that oversee the university’s core curriculum. He also works closely with the Office of Planning and Assessment to assess the extent to which- students have attained the core curriculum learning objectives. 8 7 Concurrent Sessions III 1:15 pm - 2:00 pm Panel Discussion: Student Affairs Concurrent Sessions III (PlainsCapital Bank) 1:15 pm — 2:00 pm Description: Colleges and universities of all types and sizes are required to identify and assess Panel Discussion: Student Affairsthe outcomes of academic/student support services. In this session, panelists will discuss contemporary issues in co-curricular and specific strategies they use to provide evidence of improvement based on assessment results. (Plains Capital Bank)assessment MODERATOR John Delony, Ph.D. Assistant Dean for Residence Life and Education Adjunct Assistant Professor of Higher Education Abilene Christian University PANELISTS Jeff E. Arrington, Ph.D. Associate Vice President for Student Life Associate Professor of Physics Abilene Christian University Catherine A. Duran, Ph.D. Assistant Vice Provost for Student Affairs Division of Undergraduate Education and Student Affairs Texas Tech University Margret G. Duran, MRC Assistant Vice President for Student Services Texas Tech University Health Sciences Center Cathy Mitchell, M.Ed. Vice President for Student Affairs South Plains College 8 Concurrent Sessions III 1:15 pm - 2:00 pm Creating a Culture of Assessment in Non-Instructional Areas (Wick Alexander) Description: Student and academic support, administrative services, and community services are referenced as non-instructional programs at Amarillo College. These non-instructional programs significantly impact student/client satisfaction and other factors that ultimately lead to increased student/client retention and success. However, non-instructional programs are often put on the backburner and are not held to the same accountability standards as instructional programs. In this session, Amarillo College will discuss its non-instructional assessment practices that put an increased focus on accountability, guide the institution toward improvement, and meet the compliance demands outlined by the 2012 SACSCOC reaffirmation process (CS 3.3.1.2 3.3.1.3 and 3.3.1.5). SPEAKERS Kara Larkan-Skinner, M.A. Director of Institutional Research and Institutional Effectiveness Amarillo College Kara Larkan-Skinner has over 10 years of experience in the fields of evaluation, assessment and research. She joined Amarillo College as the Director of Outcomes Assessments and was later promoted to Director of Institutional Research and Institutional Effectiveness. Kara was integral to the inception of general education competency assessment, advanced the culture of evidence-based decision making, remains actively involved in all areas of institutional effectiveness and research, and regularly engages Amarillo College in data discussions. Kristin McDonald-Willey M.Ed. Assessments Coordinator Amarillo College Kristin McDonald-Willey is the Assessments Coordinator for Amarillo College. She coordinates all assessment activities, including general education competency assessment and the assessment of instructional and non-instructional programs. Additionally, she assists with all institutional effectiveness efforts. Prior to joining Amarillo College, Kristin spent five years working at West Texas A&M University in the enrollment management division. Kristin uses her past experience to bridge potential gaps between Amarillo College’s Student Affairs and Planning and Advancement Divisions. EquipLCU: Victories, Trials, and Lessons Learned with QEP Implementation (Robert Duncan) Description: The planning of a QEP cannot account for all the issues that arise once implementation begins. Therefore, those directing the initiative must make necessary adjustments that enable a successful venture. This may involve additional assessments and changes that were not anticipated. However, along with this come the victories that can be celebrated throughout the institution, helping everyone recognize how the institution’s quality is enhanced. Inevitably, lessons are learned. These realizations, which only come after implementation begins, will be addressed in this session in hopes of aiding others as they navigate this process. SPEAKER Holly Bullard, Ed.D. QEP Director Associate Professor of Education Lubbock Christian University Dr. Holly R. Bullard is an Associate Professor of Education and serves as QEP Director for Lubbock Christian University. She completed her doctorate in Special Education and Reading at Texas Tech University in 2003. In her role as EquipLCU Director, she facilitates sessions with faculty members as they work to infuse critical thinking within their courses. She works with a team to provide interdisciplinary professional development and to address the effectiveness of the QEP. LCU is in its fifth year of implementation. 9 Concurrent Sessions IV 2:15 pm - 3:00 pm Concurrent Sessions IV Panel Discussion: Distance Education 2:15 pm — 3:00 pm (PlainsCapital Bank) Description: Panel Session: Distance Education In this session, panel members will discuss the continually evolving nature of distance education. Panelists will highlight the benefits and (Plains Capital Bank) challenges of implementation, ongoing support, and assessment of such programs. Emphasis will be placed on accreditation requirements for distance and correspondence education. Gain valuable insights from your colleagues and be prepared to share your experiences as well! MODERATOR Katherine Austin, Ph.D. Assistant Vice President, Information Technology Division Adjunct Associate Professor, Department of Psychology Graduate Adjunct Faculty, Public Administration Program Texas Tech University PANELISTS Scott R. Franklin, Ph.D. Director of the Virtual Campus Wayland Baptist University Melinda Mitchell Jones, MSN, JD, RN Associate Professor Department Chair for Non-Traditional Undergraduate Studies School of Nursing Texas Tech University Health Sciences Center Bill Kopf, M.A. Director of Distance Learning Lubbock Christian University Justin R. Louder, Ed.D. Assistant Vice Provost, eLearning Administrator, TTU Ethics Center/QEP Texas Tech University 10 Concurrent Sessions IV 2:15 pm - 3:00 pm Concurrent Sessions IV 2:15 pm — 3:00 pm Assessing Hospitality Services at Texas Tech University (Wick Alexander) Concurrent Sessions IV Assessing Hospitality Services at Texas Tech University 2:15 pm — 3:00 pm Description: A(Wick look at how one non-academic unit within the university setting utilizes assessment practices Alexander) to improve its operations. In the fast and competitive food service industry, knowing how you perform and how you are perceived by your customers is paramount. Likewise, if you are Assessing Services atisTexas University not aware ofHospitality what the competition up to, Tech you will certainly be unprepared in the changing university environment. This session will address some of the techniques Texas Tech University (Wick Alexander) Hospitality Services utilizes to remain a nationally recognized food service operator. SPEAKER Michael Betzold, B.S. Assistant Director, Operational Assessments & Projects Texas Tech University Hospitality Services Mike Betzold is an Assistant Director with Hospitality Services, which is the self-operated campus dining program at Texas Tech University. He has 15 years of service at Texas Tech, and for the last 10 years has led, facilitated, and monitored the assessment efforts of Hospitality Services. He earned his bachelors degree in Restaurant, Hotel, and Institutional Management from Texas Tech University in 1998. Integrating Strategic Planning and Outcomes Assessment Integrating Strategic Planning and Outcomes Assessment (Robert Duncan) (Robert Duncan) Integrating Strategic Planning and Outcomes Assessment Description: Outcomes assessment findings can and should be used to make curriculum changes, allocate (Robert Duncan) funds in the budgeting process, inform strategic planning committees regarding future needs, develop faculty, and facilitate student advising and retention. Strategic management and assessment best practices share several underlying assumptions, including timely and relevant information; analysis of information with feedback and continuous improvement loops; shareability of information, results, and feedback; and commitment to excellence. In an effort to develop a culture of best practices, Angelo State University embarked on a journey to create and implement a university-wide integrated approach to assessment, strategic planning, and academic budgeting processes. SPEAKER Karen L. Shumway, Ph.D. Associate Professor of Management Mr. and Mrs. Virgil J. Powell TSCRA Professor in American Economic Principles Associate Dean, College of Business Angelo State University Karen L. Shumway is the Associate Dean for the College of Business at Angelo State University. She serves as an accreditation commissioner for the Accreditation Council for Business Schools and Programs and is the current chair-elect. She has 18 years of experience in outcomes assessment for regional and specialized accreditation. 11 Thank you! The West Texas Assessment Conference Planning Committee would like to thank the following for their generous donations: Digital Measures Dion’s Pizza Dion’s PizzaLubbock Chamber of Commerce Lubbock Chamber ofNuventive, Commerce LLC Starbucks Nuventive, LLC Texas Tech Physicians Starbuck’s Coffee TTU Athletics TTU Athletics TTU Ethics Center TTU Federal Credit Union TTU Ethics Center TTU Independent School District TTU Independent School District TTU Office of the President TTU President’s Office TTU Rawls College of Business TTU Rawls College of Business TTU Undergraduate Education TTUHSC Staff Senate TTU Undergraduate Education United Market Street Digital Measures TTUHSC President’s Office TTUHSC Staff Senate United Market Street 13 12 beautiful McKenzie-Merket Alumni Center in Lubbock, Texas. McKenzie-Merket Alumni The 2012 West Texas Assessment Conference will be held Center in the Location McKenzie-Merket Alumni Center 17th Street & University Avenue 17th Street & University Avenue Lubbock, TX 79409 McKenzie-Merket Alumni Center Lubbock, TX 79409 (806) 742-0400 The 2012 West Texas Assessment Conference will be held in the 17th Street & University Avenue beautiful McKenzie-Merket(806) Alumni Center in Lubbock, Texas. 742-0400 Lubbock, TX 79409 beautiful McKenzie-Merket Alumni Center in Lubbock, Texas. (806) 742-0400 McKenzie-Merket Alumni Center 17th Street & University Avenue Lubbock, TX 79409 (806) 742-0400 14 14 14 14