Employee Turnover in the Long-Term Care Industry: 2004 NNAS and NNHS Data William Even Miami University & David Macpherson Florida State University Background Employment in nursing and residential care facilities • grew from 2.0 to 2.7 million between 1992 and 2002 • Projected to grow to 3.7 million by 2012 (BLS) 6 million by 2050 (DHHS). Florida • First in percentage of people over age 75 8.9 percent in Florida 5.0 percent in California Turnover in LTC Decker et al. 2003: turnover is • • • 70 percent for certified nursing assistants 50 percent for nurses 100,000 FTE vacancies at nursing homes GAO (2001): turnover among nurse aides working in nursing homes is: • • 13-18% percent higher than the overall labor force 20% higher than other service workers. Turnover in LTC Turnover is costly • Screening, training, reduced quality of care. • Replacement cost for nursing home assistant = 4 months salary (Pillemer 1996) Turnover in LTC Why is turnover so high? (HHS 2002, 2003) • • • • • wages and benefits working conditions training staffing levels potential for career advancement Project Objectives Does the measure of turnover or data set affect conclusions? What factors influence the level of turnover? How does exposure to turnover differ across race and gender for nursing home residents? 2004 National Nursing Assistant Survey (NNAS) Supplement to 2004 National Nursing Home Survey (NNHS) • 3,017 Nursing Assistants surveyed at 582 nursing homes Four turnover measures • How much turnover is there of nursing assistants at facility? • How likely is it that NA leaves current job during next year? • Is NA currently looking for different job, either as a nursing assistant or something else? • Job tenure (in months) 80 50.73 24.22 10 20 16.81 40 Percent 20 30 29.68 a lot some a little none How much turnover of NAs is there at facility 54.81 40 60 3.758 0 0 2.776 27.44 17.75 0 20 72.02 60 40 50 Figure 1: Turnover Measures not likelysomewhat likelyvery likely How likely will NA leave current job in next year no thinking about it yes Is NA Looking for a Different Job 0 5 10 15 20 Figure 2: Job Tenure for Workers Employed at Least 1 Yr 0 5 10 15 Years 20 25 40 Figure 3: How Much Does Turnover Interfere With NAs Job 30 33.93 29.53 20 21.23 0 10 15.31 a lot some a little none How much does turnover interfere with NAs ability to do job Figure 4: Reason Turnover Affects Job 60 80 63.87 40 Percent 0 0 No Workload Yes No Yes Must Spend Time Training Other NAs 85.43 60 40 14.57 0 0 15.48 20 40 Percent 60 80 80 84.52 20 36.13 20 29.77 20 40 60 70.23 No Yes Affects Workplace Morale No Yes Other Turnover Analysis of NNAS Methodology: • Logit for Looking for Different Job, How Much Turnover at Facility, How Likely Will Leave Job in Next Year, How Much Does Turnover Interfere Demographic Characteristics: • • • • • • • • • Age and Age^2 Female (-) Hispanic (+) African-American Asian Years of Schooling English Main Language Spanish Main Language U.S. Citizen Turnover Analysis of NNAS • Married • Divorced or Separated (+) Training: • • • • • Received Training Before 1987 Employer Paid All Training Costs Employer Paid for Some Training Trained in Nursing Facility Trained in Community College Compensation: • • • • Hourly Wage (-) In Pension Plan In Health Insurance Bonuses (-) Turnover Analysis of NNAS Tenure/Working Conditions: • • • • • • • Tenure (-) Work Mandatory Overtime (+) Desire to Work More Hours (+) Desire to Work Fewer Hours (+) # Times Injured at Facility Time Off for Good Work (-) Percent Union • • • • • • Facility Part of Chain For Profit Facility Clusters of Beds for Alzheimer's and Related Dementias (+) Cluster of Beds for Behavior Unit (Non-Alzheimer's) Cluster of Beds for Rehabilitation Number of Beds Facility Characteristics: Turnover Analysis of NNAS Facility Characteristics: • • • • • • • Occupancy Rate Percent of Patients on Medicare Percent of Patients on Medicaid Does Facility Have a Waiting List? Director of Nursing Tenure (-) Medical Director Tenure Nursing Hours Per Patient Per Day (-) 2004 NNHS Data Survey of 1174 facilities Three turnover measures • Percent of FTE workers who left in prior 3 months left percent=(number FT workers who left + .5*number PT workers who left)/number of FTEs • Percent of FTE positions vacant • Percent of workers with at least one year of job tenure Analyze Data with Tobit models 10 20 30 40 50 60 0 0 Percent 10 20 30 40 50 60 Figure 5: Percent of Workers Leaving in Past 3 Months 0 20 40 60 80 100 0 20 RN 80 Median is 6 percent 0 10 20 30 40 50 60 Median is 0 percent 40 60 LPN 0 20 40 60 CNA 80 100 Median is 11 percent Note: left percent=(number FT workers who left + .5*number PT workers who left)/number of FTEs 100 10 20 30 40 50 60 0 0 Percent 10 20 30 40 50 60 Figure 6: Percent of FTE Positions Vacant 0 20 40 60 80 100 0 20 RN Median is 1 percent 0 10 20 30 40 50 60 Median is 0 percent 0 20 Median is 3 percent 40 60 CNA 80 100 40 60 LPN 80 100 10 15 20 25 30 5 0 0 5 Percent 10 15 20 25 30 Figure 7: Percent with at Least One Year of Job Tenure 0 20 40 60 80 100 0 20 RN Median is 75 percent 0 5 10 15 20 25 30 Median is 75 percent 0 20 Median is 66 percent 40 60 CNA 80 100 40 60 LPN 80 100 Turnover Analysis of NNHS Compensation: RN LPN CNA Starting Wage Health Insurance Pension - - - + + + - - Working Conditions: Percent Working Over Time Union Facility Characteristics: Part of a Chain For Profit Facility Alzheimer's Beds + +/- Turnover Analysis of NNHS Facility Characteristics: RN LPN CNA Behavior Beds – Non Alzheimer’s Rehabilitation Beds Number of Beds + + Occupancy Rate + - Percent Medicaid - + Nursing Hours Per Patient Per Day - - - - - - Percent Medicare Does Facility Have a Waiting List? Director Nursing Tenure Medical Director Tenure Racial Difference in Means for Residents Both Sexes Sample Size Means White Black White Black Diff Age 12,101 1,406 81.2 74.9 6.3* Female 12,101 1,406 0.72 0.63 0.09* Depressed Mood 11,958 1,383 0.62 0.53 0.08* Total ADLs 12,011 1,391 4.06 4.16 -0.09 Restraints Used 12,037 1,394 0.38 0.47 -0.08* Private Health Insurance 11,558 1,325 0.12 0.06 0.06* Medicaid 11,558 1,325 0.34 0.56 -0.23* Racial Difference in Means for Residents Sample Size Means MEN Age 3,355 513 76.0 68.9 7.0* Depressed Mood 3,302 508 0.56 0.50 0.06 Total ADLs 3,322 508 3.90 3.95 -0.06 Restraints Used 3,333 509 0.37 0.46 -0.09* Private Health Insurance 3,195 473 0.12 0.06 0.06* Medicaid 3,195 473 0.33 0.55 -0.22* WOMEN White Black White Black Diff Age 8,746 893 83.2 78.3 4.9* Depressed Mood 8,656 875 0.64 0.55 0.08* Total ADLs 8,689 883 4.12 4.27 -0.15* Restraints Used 8,704 885 0.39 0.47 -0.08* Private Health Insurance 8,363 852 0.12 0.06 0.06* Medicaid 8,363 852 0.34 0.57 -0.23* Staff Turnover by Resident Race BOTH SEXES Sample Sizes White Black White No Controls Controls Diff Diff Black Percent of Staff Leaving in Last Three Months RNs 11046 1233 13.1% 15.9% -2.8% -1.8% LPNs 10916 1208 11.7% 13.5% -1.8% -1.6% CNAs 10829 1179 16.8% 15.5% 1.4% 2.2% Vacancies as a Percent of FTEs RNs 11031 1248 11.9% 10.5% 1.4% 2.4% LPNs 10896 1228 9.7% 7.3% 2.3%* 2.7%* CNAs 10843 1201 6.4% 4.7% 1.7%* 1.7%* Controls include age and controls for patient's mental and physical health, length of stay, payment type, and per diem rate. Staff Turnover by Resident Race WOMEN Sample Sizes White Black White No Controls Controls Diff Diff Black Percent of Staff Leaving in Last Three Months RNs 8027 798 12.9% 14.5% -1.7% -2.4% LPNs 7928 780 11.8% 13.3% -1.5% -1.6% CNAs 7862 765 16.4% 15.0% 1.5% 1.9% Vacancies as a Percent of FTEs RNs 8014 801 11.8% 10.3% 1.5% 2.4% LPNs 7911 787 9.8% 7.4% 2.4%* 2.7%* CNAs 7873 773 6.3% 4.8% 1.5%* 1.4%* Controls include age and controls for patient's mental and physical health, length of stay, payment type, and per diem rate. Staff Turnover by Resident Race MEN Sample Sizes White Black White No Controls Controls Diff Diff Black Percent of Staff Leaving in Last Three Months RNs 3019 435 13.9% 18.4% -4.5% -0.5% LPNs 2988 428 11.3% 13.9% -2.6% -1.5% CNAs 2967 414 17.9% 16.4% 1.5% 2.5% Vacancies as a Percent of FTEs RNs 3017 447 12.3% 10.9% 1.4% 2.2% LPNs 2985 441 9.5% 7.3% 2.2%* 2.6%* CNAs 2970 428 6.7% 4.5% 2.2%* 2.2%* Controls include age and controls for patient's mental and physical health, length of stay, payment type, and per diem rate. Conclusions •Turnover is a significant problem for nursing homes. • Working conditions and compensation affect level of turnover • Little evidence that facility type (size, case mix) affects turnover •Significant racial differences in the age, health, and payments methods for nursing home residents • Despite these differences, there are only modest racial differences in resident exposure to turnover. Appendix Turnover analysis of NNAS Variable Likely Leave Job Next Year Looking for Different Job Age -0.0108 0.0050 (1.41) (0.63) 0.0105 -0.0103 (1.10) (1.04) -0.0549 -0.1501 (1.18) (3.27) -0.1438 -0.1824 (2.18) (2.61) 0.0483 0.0432 (1.45) (1.38) 0.0108 0.0207 (0.13) (0.24) 0.0139 0.0131 (1.61) (1.57) -0.0957 -0.1266 (1.39) (1.77) 0.0935 0.0611 (0.83) (0.56) Age^2/100 Female Hispanic Black Asian Years of Schooling English Main Language Spanish Main Language How Much Turnover? How Much Interfere? Turnover analysis of NNAS Variable Likely Leave Job Next Year Looking for Different Job U.S. Citizen -0.0382 0.0728 (0.57) (1.18) 0.0033 0.0263 (0.09) (0.77) 0.0996 0.1497 (2.58) (3.92) 0.0042 Married Divorced or Separated Receive Job Training Before 1987 Employer Paid All Training Costs Employer Paid for Some Training Trained in Nursing Facility Trained in Community College Ln (hourly wage) How Much Turnover? How Much Interfere? -0.0134 0.0343 0.0503 (0.11) (0.35) (1.01) (0.05) -0.0437 -0.0446 0.0247 -0.0199 (1.25) (1.29) (0.92) (0.02) 0.0186 0.0306 0.0398 -0.0932 (0.33) (0.56) (0.89) (0.09) 0.0293 0.0370 0.0054 0.0518 (0.82) (1.04) (0.19) (0.05) 0.0053 0.0204 0.0021 0.0747 (0.13) (0.51) (0.06) (0.07) -0.1659 -0.1112 -0.1609 -0.1865 (2.31) (1.49) (2.12) (0.19) Turnover analysis of NNAS Variable Likely Leave Job Next Year Looking for Different Job How Much Turnover? How Much Interfere? Pension Plan -0.0387 -0.0234 -0.0503 -0.0021 (1.27) (0.81) (1.62) (0.00) -0.0357 -0.0439 -0.0182 -0.0465 (1.42) (1.59) (0.76) (0.05) -0.0015 -0.0005 0.0006 0.0004 (2.61) (0.93) (1.34) (0.00) 0.0003 -0.0001 -0.0001 0.0000 (1.52) (0.34) (0.51) (0.00) 0.0876 0.0678 0.1110 0.2102 (2.51) (2.06) (3.56) (0.21) 0.0285 0.0724 0.0060 -0.0780 (0.80) (2.01) (0.19) (0.08) 0.2657 0.3101 0.1011 0.1338 (6.01) (7.17) (1.98) (0.13) -0.0006 0.0006 0.0044 0.0101 (0.37) (0.36) (1.51) (0.01) -0.0318 -0.0032 -0.1053 -0.0962 (0.56) (0.06) (3.03) (0.10) In Health Insurance Plan Job tenure (in months ) Job Tenure^2/100 Work Mandatory Overtime Desire to Work More Hours Desire to Work Fewer Hours # times injured at facility Time off for good work Turnover analysis of NNAS Variable Likely Leave Job Next Year Looking for Different Job How Much Turnover? How Much Interfere? Bonuses -0.0396 -0.0668 0.0170 0.0181 (1.27) (2.14) (0.66) (0.02) -0.0118 -0.0353 -0.0322 0.0146 (0.41) (1.26) (1.13) (0.01) 0.0594 0.0440 -0.0097 0.0264 (1.80) (1.46) (0.31) (0.03) Clusters of Beds for Alzheimers -0.0273 0.0176 0.1154 0.0716 and Related Dementias (0.86) (0.62) (3.71) (0.07) Cluster of Beds for Behavior Unit 0.0430 0.0210 -0.0015 -0.0308 (Non-Alzheimers) (0.57) (0.32) (0.02) (0.03) Cluster of Beds for Rehabilitation 0.0249 0.0307 -0.0590 -0.0392 (0.51) (0.73) (1.36) (0.04) -0.0003 -0.0001 0.0000 -0.0002 (1.40) (0.68) (0.14) (0.00) -0.0131 0.0542 0.1111 -0.1316 (0.10) (0.45) (0.82) (0.13) Facility Part of a Chain For Profit Facility Number of Beds Occupancy Rate Turnover analysis of NNAS Variable Likely Leave Job Next Year Looking for Different Job How Much Turnover? How Much Interfere? Percent of Patients on Medicare -0.0293 0.2273 -0.0293 -0.2456 (0.20) (1.88) (0.28) (0.25) -0.1250 -0.0389 0.0349 -0.0676 (1.5) (0.57) (0.44) (0.07) 0.0417 0.0354 -0.0480 -0.0129 (1.31) (1.16) (1.52) (0.01) 0.0014 0.0009 -0.0052 -0.0032 (0.60) (0.44) (2.40) (0.00) -0.0001 -0.0008 -0.0017 -0.0002 (0.05) (0.42) (0.80) (0.00) 0.0202 0.0078 0.0255 -0.0148 (1.11) (0.38) (1.01) (0.01) -0.0126 -0.0202 -0.0050 -0.0110 (2.69) (4.03) (1.22) (0.01) 1,565 1,565 1,570 1,570 Percent of Patients on Medicaid Does Facility Have Waiting List Director Nursing Tenure Medical Director Tenure Percent Union Nursing Hours Per Patient Per Day Obs Turnover analysis of NNHS: RNS Variable %Left %Vacancy % Tenure>1 Starting Wage 0.000321 0.00126 -0.0624 (0.14) (0.82) (-0.22) 0.0394 0.0211 7.059 (1.30) (0.86) (1.30) -0.0189 0.000988 9.480*** (-1.03) (0.075) (3.53) 0.0562 0.0874*** -2.009 (1.56) (3.95) (-0.46) 0.0177 -0.00269 5.400 (0.68) (-0.15) (1.22) 0.0299* -0.00954 -8.156*** (1.65) (-0.67) (-2.95) -0.00149 -0.00777 -1.418 (-0.084) (-0.49) (-0.49) 0.00504 -0.0116 -1.779 (0.29) (-0.87) (-0.65) 0.0400 0.0135 1.434 (0.62) (0.46) (0.20) Health Insurance Pension % Working over time Union Facility Part of a Chain For Profit Facility Clusters of Beds for Alzheimers Clusters of Beds for Behavior Turnover analysis of NNHS: RNS Variable %Left %Vacancy % Tenure>1 Cluster of Beds for Rehabilitation 0.00825 0.0342* -2.839 (0.39) (1.92) (-0.77) 0.0712** -0.0185 -5.527 (1.97) (-0.72) (-1.29) 0.111*** -0.00849 -8.637** (3.06) (-0.33) (-1.97) 0.180** 0.0280 0.109 (2.06) (0.85) (0.020) -0.00628 0.00773 9.953* (-0.16) (0.24) (1.80) -0.0226 0.0310 14.47*** (-0.74) (1.20) (3.19) -0.0256 -0.0000422 8.800* (-0.76) (-0.0017) (1.90) -0.0589* -0.000397 14.61*** (-1.94) (-0.017) (3.22) # Beds: 50-99 100-199 200+ Occupancy Rate: 70-79 80-89 90-94 95+ Turnover analysis of NNHS: RNS Variable %Left %Vacancy % Tenure>1 0.00448 0.00764 -2.537 (0.23) (0.52) (-0.88) 0.00930 0.0109 -3.150 (0.37) (0.54) (-0.75) -0.0546* 0.0130 -2.733 (-1.90) (0.40) (-0.43) -0.0337 0.0252 -4.064 (-1.12) (0.86) (-0.72) -0.0659** 0.0249 -4.649 (-2.12) (0.89) (-0.83) -0.0807*** 0.00419 -2.211 (-2.59) (0.13) (-0.35) Percent on Medicare: 10-19 20+ Percent on Medicaid: 20-39 40-59 60-79 80+ Turnover analysis of NNHS: RNS Variable %Left %Vacancy % Tenure>1 -0.157*** -0.0658** 23.73*** (-3.18) (-2.15) (3.78) -0.126*** -0.0507* 18.88*** (-2.76) (-1.68) (3.03) -0.0944*** -0.0606** 19.18** (-2.85) (-2.45) (2.49) -0.127*** -0.0449 21.54*** (-4.72) (-1.57) (2.73) -0.118*** -0.0636*** 25.44*** (-4.47) (-2.81) (3.11) 0.00614 -0.0256* -2.937 (0.36) (-1.88) (-1.10) -0.00803*** -0.00212 2.640*** (-3.84) (-1.48) (9.36) 0.00311* 0.00155 0.265 (1.95) (1.40) (1.13) 909 909 908 Nursing Hours Per Patient Per Day: 2-2.99 3-3.99 4-4.99 5-11.99 12+ Does Facility Have Waiting List Director Nursing Tenure Medical Director Tenure Observations Turnover analysis of NNHS: LPNS Variable %Left %Vacancy % Tenure>1 Starting Wage 0.000881 -0.000195 0.148 (0.54) (-0.13) (0.41) 0.0272 0.0218 3.424 (1.44) (1.29) (0.87) -0.0324*** 0.00127 4.159** (-2.87) (0.13) (2.03) 0.0334 0.0795*** -4.829 (1.64) (5.35) (-1.37) -0.0258* 0.0333* 6.834** (-1.86) (1.84) (1.98) 0.0131 -0.0193* -4.205* (1.15) (-1.81) (-1.89) 0.00765 -0.0215* -2.142 (0.66) (-1.75) (-0.89) 0.0106 0.00545 -1.556 (1.00) (0.53) (-0.71) 0.0434 0.0250 -7.241 (1.14) (0.95) (-1.61) Health Insurance Pension % Working over time Union Facility Part of a Chain For Profit Facility Clusters of Beds for Alzheimers Clusters of Beds for Behavior Turnover analysis of NNHS: LPNS Variable %Left %Vacancy % Tenure>1 Cluster of Beds for Rehabilitation 0.0434 0.0250 -7.241 (1.14) (0.95) (-1.61) # Beds: 0.00462 0.0236 -1.244 50-99 (0.34) (1.46) (-0.38) (1.97) (-0.72) (-1.29) 0.0282 0.0225 -8.277** (1.28) (1.05) (-2.18) 0.0622*** 0.0205 -12.73*** (2.81) (1.04) (-3.42) Occupancy Rate: 0.0746** 0.0471* -5.641 70-79 (2.39) (1.67) (-1.17) (-0.16) (0.24) (1.80) 0.00126 -0.0201 10.88** (0.053) (-1.06) (2.52) -0.0118 -0.0146 6.183 (-0.61) (-0.86) (1.61) -0.0132 -0.0239 4.346 (-0.66) (-1.37) (1.15) 100-199 200+ 80-89 90-94 95+ Turnover analysis of NNHS: LPNS Variable %Left %Vacancy % Tenure>1 0.00232 0.0130 0.564 (0.20) (1.22) (0.26) 0.00400 0.0235 0.245 (0.24) (1.36) (0.068) 0.0188 0.0173 -6.676 (0.75) (0.62) (-1.19) -0.00254 0.0373 -0.0350 (-0.12) (1.45) (-0.0074) 0.00863 0.0317 -3.303 (0.40) (1.40) (-0.69) 0.00246 -0.00664 0.0909 (0.096) (-0.30) (0.017) Percent on Medicare: 10-19 20+ Percent on Medicaid: 20-39 40-59 60-79 80+ Turnover analysis of NNHS: LPNS Variable %Left %Vacancy % Tenure>1 -0.0612** -0.0364* 7.665 (-2.08) (-1.75) (1.59) -0.0619** -0.0463** 6.924 (-2.19) (-2.23) (1.44) -0.0490* -0.0675*** 4.569 (-1.91) (-4.66) (0.77) -0.0916*** -0.0184 4.994 (-5.11) (-0.71) (0.83) -0.0873*** -0.0428** 9.288* (-5.41) (-2.55) (1.71) -0.00686 -0.0113 1.201 (-0.54) (-1.04) (0.55) -0.00345*** -0.00163 1.613*** (-2.93) (-1.58) (6.87) -0.00178* -0.000746 0.270 (-1.82) (-0.85) (1.37) 914 915 911 Nursing Hours Per Patient Per Day: 2-2.99 3-3.99 4-4.99 5-11.99 12+ Does Facility Have Waiting List Director Nursing Tenure Medical Director Tenure Observations Turnover analysis of NNHS: CNAS Variable %Left %Vacancy %Tenure>1 Starting Wage -0.00363 -0.00175 0.456* (-1.59) (-1.43) (1.75) -0.0363 -0.00238 4.543* (-1.43) (-0.25) (1.78) -0.000902 0.00817 5.121*** (-0.073) (1.44) (3.44) 0.0703** 0.0612*** -5.148* (2.19) (4.76) (-1.75) -0.0412*** 0.00810 4.343** (-3.37) (0.97) (2.02) 0.00826 -0.000466 -2.317 (0.74) (-0.080) (-1.46) 0.0327*** -0.0155** -1.665 (2.96) (-2.56) (-1.04) 0.0186* 0.00647 -2.734 (1.66) (1.06) (-1.64) 0.171 0.00633 -8.843*** (1.29) (0.45) (-2.84) Health Insurance Pension % Working over time Union Facility Part of a Chain For Profit Facility Clusters of Beds for Alzheimers Clusters of Beds for Behavior Turnover analysis of NNHS: CNAS Variable %Left %Vacancy %Tenure>1 Cluster of Beds for Rehabilitation -0.0278* 0.00922 0.118 (-1.90) (1.02) (0.046) 0.0332* -0.00555 -0.481 (1.92) (-0.58) (-0.20) 0.0522*** -0.0159 -1.599 (3.00) (-1.60) (-0.65) 0.0350 -0.0137 5.064 (1.36) (-1.01) (1.52) -0.0123 0.00802 6.964** (-0.50) (0.61) (2.15) -0.0243 0.00106 3.950 (-0.98) (0.097) (1.34) -0.0392* 0.00575 6.052** (-1.92) (0.52) (2.06) -0.0549*** -0.00587 6.565** (-2.59) (-0.54) (2.15) # Beds: 50-99 100-199 200+ Occupancy Rate: 70-79 80-89 90-94 95+ Turnover analysis of NNHS: CNAS Variable %Left %Vacancy % Tenure>1 0.0228* -0.00236 -0.256 (1.79) (-0.38) (-0.16) -0.0000716 0.00746 -2.702 (-0.0041) (0.80) (-1.01) 0.0248 0.0103 -7.111* (1.09) (0.81) (-1.82) 0.0467** 0.0236** -8.013*** (1.99) (2.02) (-2.70) 0.00403 0.0241** -8.346*** (0.19) (2.21) (-2.90) -0.00863 0.000804 -4.075 (-0.35) (0.066) (-1.23) Percent on Medicare: 10-19 20+ Percent on Medicaid: 20-39 40-59 60-79 80+ Turnover analysis of NNHS: CNAS Variable %Left %Vacancy %Tenure>1 -0.119** -0.0410** 1.558 (-2.18) (-2.27) (0.40) -0.115** -0.0400** 1.907 (-2.27) (-2.26) (0.49) -0.123*** -0.0492*** 0.780 (-3.32) (-4.41) (0.17) -0.139*** -0.0337** 3.453 (-3.86) (-2.07) (0.71) -0.158*** -0.0492*** 2.981 (-6.07) (-4.89) (0.52) 0.0177 -0.00141 -2.241 (1.61) (-0.23) (-1.33) -0.00236** -0.00163*** 1.015*** (-2.06) (-2.65) (6.38) -0.00110 0.000655 0.101 (-1.19) (1.17) (0.75) 911 914 907 Nursing Hours Per Patient Per Day: 2-2.99 3-3.99 4-4.99 5-11.99 12+ Does Facility Have Waiting List Director Nursing Tenure Medical Director Tenure Observations