Aetna Behavioral Health Depression Initiatives June 2006 Click to edit Master subtitle style Aetna History 1985 Aetna owns Human Affairs International (HAI) 1997 Aetna sells HAI to Magellan 2003 Magellan contract amended to consolidate Aetna services 2004 Aetna announces decision to launch fullservice BH and EAP business 2005 Transition year, contractual services provided by Magellan until 12/31/05 2006 Aetna enters market as 5th largest BH provider 2 Aetna Behavioral Health Strategy Implementation Update Integrated Clinical Programs Counseling Worksite Consultation Work / Life Support Legal / Financial Support Crisis Debriefing Primary Prevention Specialized Behavioral Health Service Continuum of Behavioral Health Services Employee Assistance Program Network Care Management Integration with PCPs Intensive Case Management Med/Psych Case Management Disease Management • Depression • Alcohol Use Disorder • Anxiety Disorder Tertiary Prevention 3 Depression: Leading driver of overall cost at worksite 80% 70% 60% 50% 40% 30% 20% 10% 0% Depression High stress High blood Overweight glucose Source: HERO Study. Goetzel et. al Current tobacco use High blood pressure % Increase in Costs 4 Depression and Medical Illness Co-Occurring depression is common in medical illness – 40-65 percent of heart attack – 10-25 percent of stroke – 25 percent of cancer survivors Risk of medical events increase with depression – 4 fold increased risk of MI – 3 fold increased risk for stroke in African Americans – 68 percent increased risk of stroke in Caucasian male Source: NIMH and Centers for Disease Control and Prevention 5 Distress and Medical Illness 90% of the 10 most common presenting complaints/symptoms in the primary care setting have no organic basis. Half of HMO patients identified as “high utilizers” are psychologically distressed – the top 10% account for: – 52% of all specialty visits – 40% of all inpatient days – 29% of PCP visits – 26% of all prescriptions 1 Katon W, VonKorff M, Lin E, et al: Distressed high utilizers of medical care: DSM-III-R diagnoses and treatment needs. Gen Hosp Psychiatry. 12:355-362, 1990 6 Impact of Depression on Aetna’s Medical Utilization: Diabetes 900 5,000.00 4,500.00 4,000.00 3,500.00 3,000.00 2,500.00 2,000.00 1,500.00 1,000.00 500.00 0.00 800 700 With Depression 819.88 600 670.88 500 400 300 200 Without Depression 100 0 3,199.21 Days/1000 Admits/1000 1000 900 800 700 600 500 400 300 200 100 0 4,934.06 7.00 6.00 941.58 5.00 746.3 4.00 6.02 4.77 3.00 2.00 1.00 0.00 ER/1000 Average Length of Stay (days) 7 Impact of Depression on Aetna’s Medical Utilization: Low Back Pain 560.00 3,000.00 540.00 520.00 With Depression 2,500.00 551.38 2,000.00 500.00 1,500.00 480.00 1,848.18 1,000.00 460.00 473.74 440.00 Without Depression 500.00 420.00 0.00 Admits/1000 Days/1000 4.60 4.50 4.40 4.30 4.20 4.10 4.00 3.90 3.80 3.70 3.60 3.50 1,400.00 1,200.00 1,000.00 1,252.03 800.00 600.00 2,512.93 924.32 400.00 200.00 0.00 ER/1000 4.56 3.90 Average Length of Stay (days) 8 Impact of Depression on Aetna’s Medical Utilization: CHF 8,000.00 7,000.00 6,000.00 5,000.00 4,000.00 3,000.00 2,000.00 1,000.00 0.00 1,200.00 1,150.00 With Depression 1,191.98 1,100.00 1,050.00 1,000.00 1,024.25 950.00 Without Depression 900.00 Admits/1000 900.00 800.00 700.00 600.00 500.00 400.00 300.00 200.00 100.00 0.00 7,724.65 5,610.96 Days/1000 6.60 6.40 6.20 6.00 5.80 5.60 5.40 5.20 5.00 4.80 862.10 587.35 ER/1000 6.48 5.48 Average Length of Stay (days) 9 Depression Screening Resources Our patient and disease management team screen for depression in all of the existing Aetna plans and programs. Up to 8000 members are screened per month. Moms-to-Babies Cardiac Post DC Disease Management Coronary Artery Disease Integrated Health Disability Chronic Heart Failure Antidepressant Pharmacy Data Diabetes Simple Steps HRA Low Back Pain PULSE Asthma Coronary Artery Disease 10 Depression Program Results Medical Psychiatric Case Management Program Description: Focused on members with co-occurring chronic medical disorder (e.g. CHF, Diabetes) and depressive disorder Depression screening and referral process for all members in Aetna’s medical case and disease management program Use of pharmacy and PULSE data to identify potential enrollees Collaboration between medical and behavioral health case managers Coordinate medical and behavioral care and enhance adherence Minimum monthly member outreach by behavioral health care managers Facilitated access to BH specialists with expertise in Medical / Psychiatric issues 11 Depression Program Program ResultsResults Med / Psych SF 12 (N=1571) 8.9% Physical Health Improvement 44.9% Mental Health Improvement 3.95 Average work days gained per month Utilization Impact ER Utilization Reduction Inpatient Length of Stay Reduction Outpatient Visits – No change Total Pharmacy Cost – Increase Antidepressant accounted for 28% of increase Net Medical Cost Reduction with 2:1 ROI 12 Medical Psychiatric Care Management Program and Productivity Member response to intake and discharge questions: Mental Health Survey Condition Intake Discharge Outcome Depression 79% 44% 35% drop in Depression Energy Level Work Limitations Social Limitations 49% 63% 71% 75% 29% 41% 26% increase in energy 34% drop in work limitations 30% drop in social limitations Physical Health Survey Condition Intake Discharge Outcome General Health 5% 9% 4% increase in General Health Work Limitations 61% Does Less Work 64% 48% 45% Bodily Pain 12% 5% 13% drop in work limitations 19% increase in work 7% decrease in bodily pain 13 Primary Care Physician as the frontline for Behavioral Health 50% of mental health care is provided by PCPs Two thirds of psychopharmacological drugs are prescribed by PCPs Prescription drug costs make up 50% of all mental health costs On average,Click onlyto3-6% of the insured edit Master subtitle style population will seek treatment from a behavioral health specialist Inadequate Detection and Treatment of Depression Although 50% of those with depression are seen by PCPs, one-third to one-half go undiagnosed and under treated. stigma Inadequate time – 7 minutes per office visit insufficient screening Reimbursement Low adherence rates to antidepressants Underutilization of psychotherapeutic intervention 15 Depression Care Models Model Three Component Usual Care Aetna Depression Management PRIMARY CARE CLINICIAN Patient PATIENT PATIENT MENTAL HEALTH SPECIALIST 16 Aetna Depression Management Aetna’s Depression Management: Aetna Depression Management: Program Component Program Components Program Component Enhanced reimbursement to PCPs for assessment and treatment Web and CD-ROM based CME program Empirically validated standardized depression assessment tool (PHQ9) Care management support for members and PCP’s Psychiatric consultation to PCP’s National dissemination Outcomes measures and program effectiveness evaluation 17