AcademyHealth annual research meeting 2009 Th Th The Three-headed Threeh d dC Culprit l it ffor th the Marginalization ag a a o o of Depression ep ess o Ca Care e From the NIH DEED project Presenter: Seong--Yi Baik, PhD Seong University of Louisville June 30 30, 2009 1 Authors Junius J. J Gonzales, Gonzales MD, MD MBA Louis de la Parte Florida Mental Health Institute and School of Mental Health Studies, University of South Florida, Tampa, FL Barbara J. Bowers, PhD, RN University of WisconsinWisconsin-Madison School of Nursing Jean Spann Anthony, PhD, RN Universityy of Cincinnati College g of Nursing g Jeffrey L. Susman, MD University of Cincinnati Family Medicine 2 Consultants Benjamin F. Crabtree, PhD University of Medicine & Dentistry of New Jersey Robert Wood Johnson Medical School Department p of Family y Medicine Joseph J. Gallo, Gallo, MD, MPH University of Pennsylvania Family Practice and Community Medicine Phyllis C C. Panzano Panzano, PhD Decision Support Services, Inc. Columbus, OH 3 The Challenge (I) The ideal world is that all the doctors have all the time in the world to focus on screening for depression and after screening and diagnosing then, evaluating and treating. And that’s the ideal world… The real world is that you’re trying to manage that in addition to managing their high blood pressure, high cholesterol cholesterol, diabetes diabetes, and sometimes six to twelve other conditions in that one visit, and trying to do a good job with that that. ---Interview --Interview 69 (Family Physician) 4 The Challenge (II) Once you try to broach depression, then you really see, like in their body language, “No, that’s not what it is, is I am not depressed. depressed ” They may not come out and say that but just you know the way they’re they re sitting, the body language, that they’re they re not really in agreement –Interview 13 (FP). 5 Focus for Today To understand realreal-world factors for the marginalization of depression care To uncover factors explaining p g the g gap p between idealized and realrealworld depression management 6 D i iin P i C Depression Primary Care More than half of pts seek mental health care Provider patient Provider, patient, system factors Educational, quality improvement, and interventions based on chronic care model Focus on larger, more organized systems, less on smallll practices ti Limited enduring effects in the “real world” 7 DEED Project Describing the Enigma of Evaluating Depression How can we create an enduring g effect? Grounded theory to build system bottombottom-up – – – – Generate “Theory Theory from data” data How medicine is (vs. should be) practiced From the perspective of the system users System for people not vice versa 8 C t lF k Conceptual Framework Clinical decisiondecision-making is: – A process p – At least two parties (often more) – Context Context--dependent p When makes sense sense, then more likely to adopt into everyday practice to be “sustainable” sustainable 9 Methods Study Team and Design Study team – Inter Inter--disciplinary – Multi Multi--ethnic – PhD, MD, RN – Interviews and filed notes byy three PhD cocoinvestigators Mixed methods with q qualitative focus 70 Cases – Each case: interview interview, two surveys surveys, field notes Three focus groups (n=24) 10 Methods Interviews In--depth, in In in--person interview – – – – – Semi Semi--structured with unstructured probes and follow follow--up Audiotaped and transcribed 30 to 120 minutes (mostly 60 60--70 minutes) “No right or wrong answers” “Want to understand primary care practice from your perspective perspective” – Evolved based on onon-going analysis of preceding data – Scenarios for later interviews 11 Methods Surveys Field Notes, Surveys, Notes & Focus Groups Two surveys – Attitudes on psychosocial care (Ashworth, 1984) – Current practices on treatment/referral Investigator field notes – Practice assessment, organization Focus groups – Confirming and disconfirming, disconfirming member check 12 Methods The final sample 28 FPs, FPs 28 GIs GIs, and 14 NPs Diverse gender, ethnicity, years of practice – 54% W, W 32%AA, 32%AA 12% Asian Asian, 2% Latino – 23 men, 47 women – 1-30 yyears of practice p 52 PC offices in midmid-west, urban and sub sub--rural – Ranging g g from p private solo p practice to fedfed-q qualified community health centers – 18 out of 52 offices: primarily serve AA patients 13 Methods Analysis Qualitative: Grounded Theory (Strauss 1987) – Open, Axial, & Selective coding – Line by line to paragraph by paragraph – Resolving disagreement in interpretation – Theoretical memos – “Grounded” in data – NVivo 2 Quantitative: – Descriptive statistics (SPSS) – Rasch Analysis 14 Results Theme Depression Care: “Burdensome” Burdensome – Challenging and time time--consuming condition – Does not fit into today’s today s acuteacute- and productivity productivity-oriented primary care environment – “Crowded Crowded out” out by less burdensome clinical conditions No differences found among the three clinician groups MultiM lti-level Multi le el factors : Clinical Clinical, ssystem, stem societal 15 Results Why is Depression Burdensome (I)? Lack of objective evidence – Depression seen as “personal” personal ---Stigma ---Stigma – Rule out other conditions –indirect means to Dx – No N clear l measure off Tx T improvement i t – Poor adherence to treatment – Lengthy L h “initial “i i i l negotiation” i i ” to diagnose di 16 Results Why is Depression Burdensome (II)? Disjointed nature of MH care system – Administrative and financial carvecarve-outs – Lack of accessibility of referral and education – Inadequate reimbursement for time – Poor communication between PC and MH – Poor access to counseling – Poor access to specialists 17 Results Why is Depression Burdensome (III)? Societal stigma of depression – Patient’s reluctance to accept the diagnosis – Poor adherence to treatment – Need to be “courteous” – Takes relationship p to convey y the diagnosis g 18 Conclusion Marginalization of depression Consequence of burden Tendency to gravitate to more easily addressed and better “fit” fit conditions (e.g., DM, HT) – Better reimbursement – Better resources (e.g. Diabetes education centers) – Clear guidelines (JNC VII) – Clear measurement/less medical uncertaintyy “Negotiation phase”: – Unique q in depression p care? – Not a recognized care process in guidelines 19 Discussion Negotiation Phase S Sometimes ti jjustt plant l that h seed d in i their h i head; head h d; you may not fix them that time. If a [new] patient comes in and they have a lot of health complaints p that yyou think could be attributable to their depression and you can tell that they’re not open to the diagnosis of depression, I try, giving them a benefit of doubt, doubt doing an eval, eval evaluating them for an underlying medical disease. And then seeing them back so that they get comfortable with YOU, and getting, sometimes ti I’ll say ““we’ll ’ll jjustt ki kind d off llook k att th these thi things and we’ll see what we find out here and, you know, see if you might y g have a family y history y of depression.--depression. p --- Int5(GI) ( ) 20 Treatment Phases Remission Recovery Seve erity “Normalcy” Symptoms Response Progression to disorder Syndrome y Treatment Phases O X O X O X p Relapse Recurrence Acute Continuation Maintenance (6-12 Weeks)(4-5 Months) (1 Year) Time Kupfer DJ. J Clin Psychiatry. 1991;52(suppl 5):28-34; Depression Guideline Panel. Depression in Primary Care. Vol 2. Treatment of Major Depression. Clinical Practice Guideline No. 5. Rockville, Md: U.S. Department of Health and Human Services. Public Health Service, Agency for Health Care Policy and Research; no. 93-0550; 1993 21 Depression Theory: Kupfer’s classical model vs vs. DEED DE EED 22 Discussion The Elephant in the Room... Ideal/Theory Real-world/Practice Chronic Care Model Single g visit or acute episode p One illness/pt/visit Multiple illnesses/pt/visit One pill/quick fix Life management, multidimensional, complex Whole person: mind/body interinter-related Dichotomized: body or mind The same as other illnesses Stigma, burden, unrealistic time constraints No g gap p between “Providing g care” and “Receiving care” Gap p between p providing g and receiving care “Primary care” means p ,p personpersoncomprehensive, centered, continuous, longitudinal… Fragmented, assembly line, episodic, p ,p poorly y coordinated… 23 Discussion Clinician's Clinician s Familiarity with the pt Streamlined depression care process Familiarity – What and how – Frame of reference “it is not you, it is depression” – Helped to Gauge how a patient might react to diagnosis Recognize and comfortably convey the diagnosis, Eliminate the need for “work“work-up” Take advantage of the pt’s social support system for enhancing treatment adherence/outcome 24 Limitations Small sample size Interviews, surveys, focus groups – Reconstructed R t t d reality lit versus actual t l practice ti Self-reported surveys SelfImpact of practice organization, patient populations, training Transferability among patient populations? 25 Implications and Future Research In a realreal-world primary environment – Multiple coco-morbidities – Competing demands – Constraints on time and resources Address multiple levels of burden – Provider/Patient – System S t – Societal 26 Implications and Future Research Shorten the Negotiation Phase – Mechanisms by which to increase familiarity between the provider and the patient – My doctor knows me! Address the gap between providing and g care: receiving – Care to the patient vs. with or for the patient – Supplier Supplier--induced demand vs. consumerconsumer-initiated 27 Building Sustainable Change: “Bottom Bottom--up” Shift iin thi thinking: ki “G “Grounded” d d” iin realreall-world ld – “Perfect, ideal” to “sense “sense--making” system Cannot have it all –choose what “we” value One size cannot fit all – Structure, Structure process process, outcome User’s perspective Makes sense to the users Value driven by the users Making the “elephant” dance... 28 When all else fails fails… Questions? 29