Service-Oriented CDS in the Cloud By Joel Amoussou, President, Efasoft, Inc. Images in this presentation are being used for illustrative purposes only; Any person depicted in this presentation is a model. © 2011 Efasoft, Inc. © 2011 Efasoft, Inc. US Healthcare Expenditures 16% of GDP in 2008 or $2.3 trillions Centers for Disease Control and Prevention - Health Expenditures http://www.cdc.gov/nchs/fastats/hexpense.htm © 2011 Efasoft, Inc. 46 cents of every program dollar in Ontario 70 cents in 12 years if left unchecked 2010 Ontario Budget - Sector Highlights http://www.fin.gov.on.ca/en/budget/ontariobudgets/2010/sectors/health.pdf © 2011 Efasoft, Inc. The Quality Imperative “Overall, participants received 54.9% of recommended care” McGlynn EA, Asch SM , Adams J, Keesey J, Hicks J, DeCristofaro A, Kerr EA. "The Quality of Health Care Delivered to Adults in the United States". N Engl J Med. 2003 Jun 26;348(26):2635-45. © 2011 Efasoft, Inc. “Patients should receive care based on the best available scientific knowledge. Care should not vary illogically from clinician to clinician or from place to place.” Crossing The Quality Chasm A New Health System for the 21st Century The Institute of Medicine (IOM) © 2011 Efasoft, Inc. © 2011 Efasoft, Inc. Adults with Diagnosed Diabetes Ever Attending a Diabetes Self-Management Class Centers for Disease Control and Prevention – Preventive Care Practices http://www.cdc.gov/diabetes/statistics/preventive/fY_class.htm © 2011 Efasoft, Inc. Healthy Behaviour © 2011 Efasoft, Inc. Patient-Centered Medical Home (PCMH) Personal Physician Whole person orientation Coordinated care Quality and safety Payment Patient Centered Primary Care Collaborative - Joint Principles of the Patient Centered Medical Home http://www.pcpcc.net/content/joint-principles-patientcentered-medical-home © 2011 Efasoft, Inc. Care Coordination © 2011 Efasoft, Inc. Pay-For-Performance (P4P) © 2011 Efasoft, Inc. Accountable Care Organization (ACO) Reimbursements tied to quality metrics and total per capita costs reduction © 2011 Efasoft, Inc. Evidence-Based Medicine “The great tragedy of Science - the slaying of a beautiful hypothesis by an ugly fact.” Thomas Henry Huxley (1825-1895) © 2011 Efasoft, Inc. Economic burden of mental illness in 2002: $317.6 billions or about $1000 for every person Insel TR. Assessing the economic costs of serious mental illness. Am J Psychiatry. 2008;165:663-5. Mental Health Clinical Practice Guidelines Quality Measures Institute of Medicine. Improving the quality of health care for mental and substance-use conditions. Washington (DC): National Academies Press; 2006. © 2011 Efasoft, Inc. Translational Medicine Bench-to-Bedside time: 17 years Wise Young "Bench-to-bedside lag time: a major problem for SCI". Paraplegia News. FindArticles.com. 10 Jul, 2011. http://findarticles.com/p/articles/mi_hb4927/is_n4_v49/ai_n32003654/ © 2011 Efasoft, Inc. Advances in Genomics Genotype & Phenotype Proteomics Pharmacogenomics Large data sets Computing resources © 2011 Efasoft, Inc. Medical Errors in the Emergency Department 96% are Cognitive Errors Kachalia A, Gandhi TK, Puopolo AL, Yoon C, Thomas EJ, Griffey R, Brennan TA, Studdert DM. Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers. Ann Emerg Med. 2007;49:196-205. © 2011 Efasoft, Inc. Failure to order an appropriate diagnostic test: 58% Kachalia A, Gandhi TK, Puopolo AL, Yoon C, Thomas EJ, Griffey R, Brennan TA, Studdert DM. Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers. Ann Emerg Med. 2007;49:196-205. © 2011 Efasoft, Inc. Failure to perform an adequate medical history or physical examination: 42% Kachalia A, Gandhi TK, Puopolo AL, Yoon C, Thomas EJ, Griffey R, Brennan TA, Studdert DM. Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers. Ann Emerg Med. 2007;49:196-205. © 2011 Efasoft, Inc. Incorrect interpretation of a diagnostic test: 37% Kachalia A, Gandhi TK, Puopolo AL, Yoon C, Thomas EJ, Griffey R, Brennan TA, Studdert DM. Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers. Ann Emerg Med. 2007;49:196-205. © 2011 Efasoft, Inc. Failure to order an appropriate consultation: 33% Kachalia A, Gandhi TK, Puopolo AL, Yoon C, Thomas EJ, Griffey R, Brennan TA, Studdert DM. Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers. Ann Emerg Med. 2007;49:196-205. © 2011 Efasoft, Inc. The number of objects an average human can hold in working memory is 7 ± 2. Miller GA. The magical number seven, plus or minus two: Some limits on our capacity for processing information. Psychol Rev. 1956;63:81-97. © 2011 Efasoft, Inc. 18 millions article references in Medline Typical CPG is 50-150 pages long Genomics increases the number of data type that can affect decision making © 2011 Efasoft, Inc. MU Stage 1: From Paper to EHR © 2011 Efasoft, Inc. © 2011 Efasoft, Inc. MU Stage 2: CDS Takes Center Stage © 2011 Efasoft, Inc. From One Expert's Brain © 2011 Efasoft, Inc. To Computerized Decision Support © 2011 Efasoft, Inc. The Wisdom of a Team © 2011 Efasoft, Inc. Interoperable Systems © 2011 Efasoft, Inc. CDS Interventions Cognitive Support for Clinicians, Patients, and Caregivers © 2011 Efasoft, Inc. Alerts & Reminders © 2011 Efasoft, Inc. Health Behaviour Change Free C, Phillips G, Felix L, Galli L, Patel V, Edwards P. The effectiveness of M-health technologies for improving health and health services: a systematic review protocol. BMC Research Notes. 2010;3:250. © 2011 Efasoft, Inc. © 2011 Efasoft, Inc. © 2011 Efasoft, Inc. Care Pathways, Protocols © 2011 Efasoft, Inc. Order Sets © 2011 Efasoft, Inc. Personalized Medicine Kawamoto K, Lobach DF, Willard HF, Ginsburg GS. A national clinical decision support infrastructure to enable the widespread and consistent practice of genomic and personalized medicine. BMC Med Inform Decis Mak. 2009;9:17. © 2011 Efasoft, Inc. Scheduling © 2011 Efasoft, Inc. “An evidence-based intervention resulted in a large and sustained reduction (up to 66%) in rates of catheterrelated bloodstream infection that was maintained throughout the 18-month study period.” Pronovost P, Needham D, Berenholtz S, et al. (December 2006). "An intervention to decrease catheter-related bloodstream infections in the ICU". N. Engl. J. Med. 355 (26): 2725-32. © 2011 Efasoft, Inc. Infobuttons Linked to problem list Code-driven Question-driven Point of care retrieval Del Fiol G, Haug PJ, Cimino JJ, Narus SP, Norlin C, Mitchell JA. Effectiveness of topic specific infobuttons: A randomized controlled trial. J Am Med Inform Assoc. 2008;15(6):752-9. © 2011 Efasoft, Inc. Disease Registries © 2011 Efasoft, Inc. Predictive Data Mining “Medicine is a science of uncertainty and an art of probability.” -Sir William Osler (1849-1919) © 2011 Efasoft, Inc. Data Visualization Gill J, Chearman T, Carey M, Nijjer S, Cross F. Presenting patient data in the electronic care record: the role of timelines. JRSM Short Rep. 2010 Sep 15;1(4):29. © 2011 Efasoft, Inc. Documentation Template Aggregated view of data entry, display, and CDS interventions based on specific diagnosis Supports workflow and usability © 2011 Efasoft, Inc. Focus on Core Competency: Medical Care © 2011 Efasoft, Inc. The Cloud: Just a Buzzword? © 2011 Efasoft, Inc. Apps Moving to the Cloud Analytics, CDS, EHR, 5010/ICD10 © 2011 Efasoft, Inc. Benefits of the Cloud Elasticity Quick provisioning Usage-based payment Massive scalability Low up-front capital costs Sharing resources © 2011 Efasoft, Inc. Cloud-Enabled ACO Analytics Registries CDS Reporting Risk Financial Providers Payers Government © 2011 Efasoft, Inc. Rules & Analytics De-Identification Re-Identification © 2011 Efasoft, Inc. Driving Quality and Performance Measurement - A Foundation for Clinical Decision Support Clinical Practice Guidelines We Can Trust By the Institute Of Medicine (IOM) By The National Quality Forum (NQF) © 2011 Efasoft, Inc. NwHIN, Direct, HIE HIE Adapter Knowledge Management Service Terminology Service Event Service Infobutton Service Client Adapter Service Resource Locator Service Decision Support Service Intervention Service CDR KM/ Rules Authoring CDS Interventions © 2011 Efasoft, Inc. CDS Intervention Profile Priority Channel (SMS, Email, etc.) Escalation logic Clinical workflow Message queue © 2011 Efasoft, Inc. Clinical Knowledge Management (CKM) Collaborative Governance Metadata (HL7 DSS) CKM Repository Content lifecycle CMS and Portal © 2011 Efasoft, Inc. Privacy Regulations HIPAA and HITECH Act Federal Information Security Management Act (FISMA) Electronic Communications Privacy Act (ECPA) Patriot Act Seek legal advice © 2011 Efasoft, Inc. Security Threats Isolation in Multinancy DoS and DDoS OWASP Top 10 CSA Cloud Top Ten Threats © 2011 Efasoft, Inc. Cloud Security Monitoring Hardening & Patches Host firewall Intrusion Detection System (IDS) Encryption & Key Management (NIST 800-57) Guidance by CSA and NIST © 2011 Efasoft, Inc. Identity and Access Management (IAM) SAML for SSO XACML 3.0 Draft XSPA Profiles for Healthcare © 2011 Efasoft, Inc. Security Management Framework ITIL & ISO 27002 Availability Configuration Vulnerability Access Control © 2011 Efasoft, Inc. Governance, Risk and Compliance (GRC) HIPAA ISO 27001 SystTrust, WebTrust SAS 70 CSA GRC Stack © 2011 Efasoft, Inc. Storm in the Cloud Stateless services Multi-region resiliency Choose the right storage Allocate more than needed Simulate failure Automate recovery © 2011 Efasoft, Inc. Demand transparency from your CSP © 2011 Efasoft, Inc. DMTF Open Virtualization Format (OVF) IEEE Cloud Portability and Interoperability Profile IEEE Intercloud Interoperability and Federation © 2011 Efasoft, Inc. CDS Standards Virtual Medical Record (vMR) Decision Support Services (DSS) Infobuttons Order Sets Guidelines Element Model (GEM) Predictive Model Markup Language (PMML) © 2011 Efasoft, Inc. Definition of Cloud Computing Synopsis and Recommendations Cloud Reference Architecture Guidelines on Security and Privacy © 2011 Efasoft, Inc. Care First, Technology Second © 2011 Efasoft, Inc. joel.amoussou@efasoft.com