Clinical Insights into Implementing the AHRQ Indicators for Hospital Quality Improvement

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Clinical Insights into Implementing the AHRQ

Indicators for Hospital Quality Improvement

Patrick S. Romano, MD MPH

Professor of Medicine and Pediatrics

UC Davis School of Medicine

AcademyHealth 2006 Child Health Services Research Meeting

June 24, 2006

Acknowledgments

Funded by AHRQ

Support for Quality Indicators II (Contract No. 290-04-0020)

 Mamatha Pancholi, AHRQ Project Officer

 Marybeth Farquhar, AHRQ QI Senior Advisor

 Mark Gritz and Jeffrey Geppert, Project Directors, Battelle Health and Life Sciences

Data used for analyses:

Nationwide Inpatient Sample (NIS), 1995-2003. Healthcare Cost and

Utilization Project (HCUP), Agency for Healthcare Research and

Quality

State Inpatient Databases (SID), 1997-2003 (38 states). Healthcare

Cost and Utilization Project (HCUP), Agency for Healthcare

Research and Quality

Acknowledgments

We gratefully acknowledge the data organizations in participating states that contributed data to HCUP and that we used in this study: the Arizona Department of Health Services; California

Office of Statewide Health Planning & Development; Colorado Health & Hospital Association;

Connecticut - Chime, Inc.; Florida Agency for Health Care Administration; Georgia: An

Association of Hospitals & Health Systems; Hawaii Health Information Corporation; Illinois

Health Care Cost Containment Council; Iowa Hospital Association; Kansas Hospital

Association; Kentucky Department for Public Health; Maine Health Data Organization;

Maryland Health Services Cost Review; Massachusetts Division of Health Care Finance and

Policy; Michigan Health & Hospital Association; Minnesota Hospital Association; Missouri

Hospital Industry Data Institute; Nebraska Hospital Association; Nevada Department of Human

Resources; New Jersey Department of Health & Senior Services; New York State Department of Health; North Carolina Department of Health and Human Services; Ohio Hospital

Association; Oregon Association of Hospitals & Health Systems; Pennsylvania Health Care

Cost Containment Council; Rhode Island Department of Health; South Carolina State Budget &

Control Board; South Dakota Association of Healthcare Organizations; Tennessee Hospital

Association; Texas Health Care Information Council; Utah Department of Health; Vermont

Association of Hospitals and Health Systems; Virginia Health Information; Washington State

Department of Health; West Virginia Health Care Authority; Wisconsin Department of Health &

Family Services.

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Validate or test key hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Validate or test key hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

Norton Healthcare Quality Report

We don’t have to do this, but …

In a spirit of openness and accountability, we will show the public our performance on nationally endorsed lists of quality indicators and practices.

 Not: invent or choose indicators that make us look good

 Not: hide or redefine indicators that make us look bad

>270 indicators + safe practices

 National Quality Forum (NQF)

Hospital care

Adult cardiac surgery

Nursing-sensitive indicators

Safe practices

Shell in place for ambulatory indicators

 JCAHO

JCAHO/CMS adult core measures

National patient safety goals

 AHRQ

Patient safety indicators (PSIs)

Inpatient quality indicators (IQIs)

 Others

(e.g., pediatric ORYX, NICU mortality)

Also: financials, patient satisfaction

“How we use PSIs and IQIs”

Publicly report rolling 12 months

Risk-adjusted (not smoothed) rates straight from AHRQ software. Period.

Use KY hospital discharge database, despite limited # of diagnosis codes

Create service line report cards

(only that patient population; no U.S. benchmark)

Norton Healthcare Surgery Report Card brief description

% surgeries w/ postoperative bleeding

% abdominal surgeries w/ postop wound dehiscence

% w/ pneumothorax resulting from medical care

% surgeries w/ postop physiologic derangement

% surgeries w/ postop respiratory failure

% surgeries w/ postop PE or

DVT

% surgeries w/ postop sepsis

% craniotomy patients who die (AHRQ risk-adjusted) desired AUD low low low low low low low low

0.15

0.00

0.09

0.05

0.6

1.1

5.2

6.5

NH

0.23

0.20

0.08

0.09

1.6

1.5

3.1

6.8

Red or green if outside 99% C.I. based on U.S.

SW SUB

0.30

0.22

0.05

0.05

0.6

0.8

1.8

6.6

KCH

0.19

0.24

0.07

0.03

0.9

0.8

0

September 14, 2005 posting

KY

0.22

0.16

0.07

0.09

0.8

0.9

1.9

7.4

U.S.

0.22

0.20

0.08

0.11

0.4

0.9

1.2

7.4

“Why we did it”

 Accountability as a public asset

– Clinical care is, in fact, our “widget”

– We talk about our financials with bond raters, the press, etc.; why not our clinical performance?

 Proactively influence the the public reporting arena

Clinical over purely financial

Transparent over proprietary

Evidence based over arbitrary

Get the organization moving in a direction that is inherently inevitable

Improve our care; “We’ll manage what we measure and report”

Impact of implementing the Norton

Healthcare report card

We are still in business.

Better data; less time arguing about the measure and more time improving performance.

Unused data never become valid.

Even a lousy indicator can drive improvement.

Limited public reaction

Mostly favorable physician response

Strong desire to be “within normal limits”

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Validate or test key hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

2005 National Reports on

Quality and Disparities

National trends in PSI rates, 2000-2003 KID

Extremely rare events (<0.01%)

0.005%

0.005%

0.004%

0.004%

0.003%

0.003%

0.002%

0.002%

0.001%

0.001%

Foreign body left in during procedure

Transfusion reactions (ABO/Rh)

0.000%

2000 2003

Kids’ Inpatient Database 2000 and 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Unadjusted Rates.

National trends in PSI rates, 2000-2003 KID

Rare events (0.01-0.1%)

0.10%

0.09%

0.08%

0.07%

0.06%

0.05%

Accidental puncture and laceration

Postop abdominopelvic wound dehiscence

Iatrogenic PTX - neonate

0.04%

0.03%

0.02%

0.01%

Iatrogenic PTX - nonneonatal

0.00%

2000 2003

Kids’ Inpatient Database 2000 and 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Unadjusted Rates.

National trends in PSI rates, 2000-2003 KID

Low-frequency events (0.1-0.5%)

0.4%

0.4%

0.3%

0.3%

0.2%

0.2%

Decubitus ulcer

Selected infections due to medical care

Postop hemorrhage/hematoma

0.1%

2000 2003

Kids’ Inpatient Database 2000 and 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Unadjusted Rates.

National trends in PSI rates, 2000-2003 KID

Medium-frequency events (0.5-5.0%)

5.0%

4.5%

4.0%

3.5%

3.0%

2.5%

Pediatric heart surgery mortality

Postop sepsis

2.0%

1.5%

Postop respiratory failure

1.0%

2000 2003

Kids’ Inpatient Database 2000 and 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Unadjusted Rates.

National trends in PSI rates, 2000-2003 KID

High-frequency events (>5.0%)

40%

38%

36%

34%

32%

30%

28%

26%

24%

Perforated appendix

22%

20%

2000 2003

Kids’ Inpatient Database 2000 and 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Unadjusted Rates.

National trends in PSI rates, 2000-2003 KID

Potentially avoidable hospital conditions

0.20%

0.18%

0.16%

0.14%

0.12%

0.10%

0.08%

0.06%

0.04%

0.02%

Gastroenteritis/dehydration

UTI

Asthma

Diabetic short-term complications

0.00%

2000 2003

Kids’ Inpatient Database 2000 and 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Unadjusted Rates.

Area Level PDI by Geographic Region

0.900

0.800

0.700

0.600

0.500

0.400

0.300

0.200

0.100

0.000

Asthma Diabetes Gastroenteritis

Kids’ Inpatient Database 2003. AHRQ Healthcare Cost and Utilization Project.

AHRQ PDI Version 3.0b Risk-adjusted Rates.

UTI

Northeast

Midwest

South

West

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Validate or test key hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

NACHRI Pediatric Patient Safety

Indicator (PSI) Collaborative

Ran the AHRQ PSIs on NACHRI’s Case Mix database, containing 3 million discharges from approximately 70 children’s hospitals.

Developed the NACHRI Pediatric PSI Collaborative, a self-selected group of 20 hospitals interested in pursuing this analysis further

Published a manuscript entitled “Relevance of the AHRQ PSIs for

Children’s Hospitals” in the January 2005 journal Pediatrics.

Developed and released a Patient Safety Indicator Toolkit (available through NACHRI’s website) with sample press release, op ed, Q&A, and background documents for hospitals to educate their communities and the media on the relevance and utility of PSIs for pediatrics.

Developed an online, secure chart review tool that allowed Collaborative participants to review the preventability of patients flagged as having any of 11 selected PSI events.

Fostered a relationship with AHRQ and Stanford/UC Davis to update each other on NACHRI’s findings and the PedQI development work.

NACHRI Pediatric Patient Safety

Indicator (PSI) Collaborative

Collaborative Participants

 AL / Children’s Hospital of Alabama / Dr. Crayton Farguson *

 CA / Lucile Packard CH at Stanford / Dr. Paul Sharek *

CA / UC-Davis / Dr. James Marcin **

DC / Children’s National Medical Center / Dr. Tony Slonim

*

CA / Mattel Children’s at UCLA / Ms. Mary Kimball

**

FL / All Children’s / Dr. Jack Hutto *

KY / Kosair Children’s Hospital / Dr. Ben Yandell *

LA / Children’s Hospital New Orleans / Ms. Cindy Nuesslein *

MD / Johns Hopkins Children’s Center / Dr. Marlene Miller*

MA / Children’s Hospital Boston / Drs. Daniel Nigrin and Don Goldmann

MI / C.S. Mott Children’s Hospital – U Mich / Dr. Aileen Sedman

*

MO / Children’s Mercy Kansas City / Dr. Cathy Carroll *

OH / The Children’s Medical Center Dayton / Dr. Thomas Murphy *

OH / Cincinnati Children’s Medical Center / Drs. Uma Kotagal, Joseph Luria

*

OH / Children’s Hospital Columbus / Dr. Thomas Hansen

*

OH / Children’s Hospital MC of Akron / Dr. Michael Bird

PA / Children’s Hospital of Philadelphia / Drs. James Stevens, Joel Portnoy

TX / Texas Children’s Hospital / Dr. Joan Shook *

TX / Children’s Medical Center of Dallas / Dr. Fiona Levy, Ms. Kathy Lauwers

*

WI / Children’s Hospital of Wisconsin / Dr. Matthew Scanlon

*

Key findings from NACHRI’s PSI physician case reviews

“…while 40% to 50% may seem low for positive predictive value, in terms of real patients, this means that 4 or 5 out of 10 children had a preventable event for this indicator. This is worth looking at and the things we are finding in some instances, will allow for immediate changes that may impact outcomes for future patients.”

[Collaborative physician reviewer]

Examples from NACHRI’s PSI physician case reviews

During removal of non functioning port cath the end of the catheter was noted to be "irregular and not smoooth cut". It appeared the tip had been embolized for an unknown duration…

During replacement of pacemaker lead, a fragment of the lead broke off, embolized and ended up lodged (puncture) in the anterolateral papillary muscle.

No notation in original operative note or nursing record that sponge/needle counts were done and correct.

Count was reported as correct. Sponge discovered on xray due to complaints of abdominal pain by patient.

Child with bone tumor who had mandible removed with subsequent bone graft and much packing in wound. This was supposedly removed before extubation, but at the time of extubation a remaining pack blocked her airway causing reintubation with pack removal.

Examples from NACHRI’s PSI physician case reviews

…occurred during the insertion of a PICC line. The record indicates on the first attempt a artery paralleling the basilar vien was cannulated.

Urethral injury after a transurethral ablation of posterior urethral valves as well as bleeding post circumcision… both required suturing to repair.

14 year old feamle with spinal bifida and urinary and fecal incontinence who underwent appendicovesicostomy, continent cecostomy, bladder neck sling for urinary incontinence and enteroenterostomy. … a small perforation was made in the vagina and was repaired.

6 week old with pyloric stenosis who underwent laparoscopic pyloromyotomy. A small gastric mucosal perforation occurred at the end and required opening the abdomen to repair.

Colon was perforated during liver transplant.

Pt underwent transrectal drainage of abscess on 7/29 with foley used to drain bladder. Pt developed hematuria and required surgery exploration when bladder puncture was discovered from surgery.

Laparoscopic procedure using harmonic scalpel. Bleeding noted. converted to open procedure. Aorta repaired.

Laparascopic appendectomy. Small opening made in cecum. Repaired at the time of surgery.

After d/c from spinal fusion, patient presented to clinic with drainage from operative site.

Seroma noted. Admitted and returned to OR. … lacerated baclofen pump catheter.

Rib removed to use for laryngeal reconstruction--pleura was punctured.

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Test interesting hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

Effect of work hours reform in NY teaching hospitals on smoothed PSI rates

Poulose BK, et al., Ann Surg 2005;241:847-860

Effect of work hours reform in NY teaching hospitals on smoothed PSI rates

Poulose BK, et al., Ann Surg 2005;241:847-860

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Validate or test key hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

Approaches to assessing construct validity

 Is the outcome indicator associated with explicit processes of care (e.g., appropriate use of medications)?

 Is the outcome indicator associated with implicit process of care (e.g., global ratings of quality)?

 Is the outcome indicator associated with nurse staffing or skill mix, physician skill mix, or other aspects of hospital structure?

 Is the outcome indicator associated with other meaningful outcomes of care?

Estimating the impact of preventing each PSI event on mortality, LOS, charges

NIS 2000 analysis by Zhan & Miller, JAMA 2003;290:1868-74

Indicator

Postoperative septicemia

Postoperative thromboembolism

Postoperative respiratory failure

Postoperative physiologic or metabolic derangement

Decubitus ulcer

Selected infections due to medical care

Postoperative hip fracture

Accidental puncture or laceration

Iatrogenic pneumothorax

Postoperative hemorrhage/hematoma

Δ Mort (%) Δ LOS (d) Δ Charge ($)

21.9

6.6

21.8

19.8

10.9

5.4

9.1

8.9

$57,700

21,700

53,500

54,800

7.2

4.3

4.5

2.2

7.0

3.0

4.0

9.6

5.2

1.3

4.4

3.9

10,800

38,700

13,400

8,300

17,300

21,400

Estimating the impact of preventing each PSI event on mortality, LOS, charges

Zhan & Miller, JAMA 2003; key findings replicated by Rosen et al., 2005

Indicator

Birth trauma

Obstetric trauma –cesarean

Obstetric trauma - vaginal w/out instrumentation

Obstetric trauma - vaginal w instrumentation

Postoperative abdominopelvic wound dehiscence

Transfusion reaction*

Complications of anesthesia*

Foreign body left during procedure†

Δ Mort (%) Δ LOS (d) Δ Charge ($)

-0.1 (NS) -0.1 (NS)

-0.0 (NS)

0.0 (NS)

0.4

0.05

300 (NS)

2,700

-100 (NS)

0.0 (NS)

9.6

0.07

9.4

220

40,300

-1.0 (NS)

0.2 (NS)

2.1

3.4 (NS)

0.2 (NS)

2.1

18,900 (NS)

1,600

13,300

* All differences also NS for transfusion reaction and complications of anesthesia in VA/PTF.

† Mortality difference NS for foreign body in VA/PTF.

Some PSI rates are significantly higher in

African-Americans or Hispanics than in whites

Coffee RM, et al., Med Care 2005;43:I-48 to I-57

Some PSI rates are significantly lower in

African-Americans or Hispanics than in whites

Coffee RM, et al., Med Care 2005;43:I-48 to I-57

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Test interesting hypotheses (research)

Is it a coding/documentation issue?

Is it a quality issue?

Questions and answers

Coding/documentation issues

There is a basic tension between using administrative data for reimbursement and for defining quality indicators

– Submitting bills quickly versus coding from a complete record

– Maximizing the coding of complications and comorbidities versus only coding diagnoses “out of the norm.”

Variation in QI rates might be due to variation in:

– Data availability (e.g., number of diagnosis codes, admission type, external cause of injury codes)

Documentation completeness and accuracy

ICD-9-CM and DRG coding

Performance (e.g., processes of care, staffing)

ICD-9-CM Coding

Adherence to best practices in coding and compliance with coding guidelines will ensure fair reimbursement and accurate measurement of quality indicators

Use the highest possible level of specificity

– Avoid overuse of NEC and NOS designation

Follow guidelines re coding of secondary diagnoses

– Only codes that impact treatment or complications

Follow guidelines re coding of procedures

– Only significant procedures to be reported

ICD-9-CM Coding: Specificity

Highest level of specificity

Avoid overuse of NEC and NOS designation

Examples:

Using 512.8 for “pneumothorax NOS” would exclude a case from the numerator for iatrogenic pneumothorax (512.1)

Coding of secondary diagnoses

 For reporting purposes the definition for "other diagnoses" is interpreted as additional conditions that affect patient care in terms of requiring: clinical evaluation; or therapeutic treatment; or diagnostic procedures; or extended length of hospital stay; or increased nursing care and/or monitoring.

 UHDDS…defines Other Diagnoses as “all conditions that coexist at the time of admission, that develop subsequently, or that affect the treatment received and/or the length of stay.

Diagnoses that relate to an earlier episode which have no bearing on the current hospital stay are to be excluded.”

Coding of secondary diagnoses

“Abnormal findings (laboratory, x-ray, pathologic, and other diagnostic results) are not coded and reported unless the physician indicates their clinical significance.”

“If the findings are outside the normal range and the physician has ordered other tests to evaluate the condition or prescribed treatment, it is appropriate to ask the physician whether the abnormal finding should be added.”

“All conditions that occur following surgery…are not complications… there must be more than a routinely expected condition or occurrence… there must be a cause-and-effect relationship between the care provided and the condition…”

A case study of birth trauma

Dallas-Fort Worth Hospital Council

Participating Hospitals

State of Texas (THCIC PUDF)*

1999

Num

1999

Den

831 305519

1999

Obs

2.72

1999

RiskAdj

2.72

1999

Exp

2.72

1999

LoCI

2.44

1999

HiCI

3.00

1999

CI

Hosp A

Hosp B

6

3

3255

1324

1.84

2.27

1.82

2.27

2.75

2.72

Hosp C

Hosp D

55

1

1815

1427

Participating Hospitals

State of Texas (THCIC PUDF)*

2000

Num

2000

Den

831 326095

30.30

0.70

2000

Obs

2.55

30.28

0.66

2000

RiskAdj

2.55

2.72

2.89

2000

Exp

2.55

-0.91

-2.00

4.55

( 0.00, 4.55 )

6.54

( 0.00, 6.54 )

26.63

-3.47

2000

LoCI

2.28

33.94

( 26.63, 33.94 )

4.79

( 0.00, 4.79 )

2000

HiCI

2.82

2000

CI

Hosp A

Hosp B

Hosp C

3

2

45

3303

1604

1752

0.91

1.25

25.68

Hosp D

Participating Hospitals

State of Texas (THCIC PUDF)*

2001

Num

2

763

1484

2001

Den

333101

2001

Obs

1.35

2.29

0.90

1.27

25.66

2.58

2.51

2.55

1.36

2001

RiskAdj

2.29

2001

Exp

2.54

2.29

-1.81

-2.61

21.94

3.61

5.14

29.38

( 0.00, 3.61 )

( 0.00, 5.14 )

( 21.94, 29.38 )

-2.68

2001

LoCI

2.02

2001

HiCI

5.39

( 0.00, 5.39 )

2.56

2001

CI

Hosp A

Hosp B

Hosp C

Hosp D

8

4

53

1

3099

1553

1915

1618

2.58

2.58

27.68

0.62

2.58

2.58

27.66

0.59

2.29

2.29

2.29

2.40

-0.21

-1.37

24.11

-3.29

5.37

( 0.00, 5.37 )

6.53

( 0.00, 6.53 )

31.22

( 24.11, 31.22 )

4.46

( 0.00, 4.46 )

Stat

Sig o o

o

Stat

Sig o o

o

Stat

Sig o o

o

Confusion about coding

Birth Trauma―Injury to Neonate

Numerator:

Discharges with ICD-9-CM codes for birth trauma in any diagnosis field per 1,000 liveborn births.

Birth Trauma

ICD-9-CM diagnosis codes:

7670 Subdural and cerebral hemorrhage (due to trauma or to intrapartum anoxia or hypoxia)

7673 Injuries to skeleton (excludes clavicle)

7674 Injury to spine and spinal cord

7677 Other cranial and peripheral nerve injuries

7678 Other specified birth trauma

7679 Birth trauma, unspecified

Code Index under “Molding, head” lists 767.3

ICD-9-CM Coding Manual Definition

767.3 Other Injuries To Skeleton Due To Birth Trauma

Fracture of: long bones, skull

767.4 Injury To Spine And Spinal Cord Due To Birth Trauma

{Dislocation} {Fracture} {Laceration} {Rupture} of spine or spinal cord due to birth trauma

ICD-9-CM Coding: Procedures

Coding of procedures

“The UHDDS requires all significant procedures to be reported… A significant procedure is defined as one that meets any of the following conditions:

Is surgical in nature

Carries an anesthetic risk

Carries a procedural risk

Requires specialized training.”

What about central venous catheters?

Examples of ICD-9-CM limitations

“Selected infections due to medical care”

“Postoperative hemorrhage or hematoma”

999.3

Other infection

Infection following infusion, injection, transfusion, or vaccination

Sepsis following infusion, injection, transfusion, or vaccination

Septicemia following infusion, injection, transfusion, or vaccination

Excludes: the listed conditions when specified as: due to implanted device (996.60-996.69) postoperative NOS (998.51-998.59)

998.1

Hemorrhage or hematoma or seroma complicating a procedure

Excludes: hemorrhage, hematoma or seroma: complicating cesarean section or puerperal perineal wound (674.3) due to implanted device or graft (996.70-996.79)

998.11 Hemorrhage complicating a procedure

998.12 Hematoma complicating a procedure

Coding Resources

American Health Information Management Association (AHIMA)

– www.ahima.org

American Hospital Association

– www.hospitalconnect.com/ahacentraloffice/ahaco/index.jsp

National Center for Health Statistics

– www.cdc.gov/nchs/icd9.htm

Centers for Medicare and Medicaid Services

– www.cms.gov

AHIMA Resources and Practice Briefs

– www.ahima.org/infocenter/practice_tools.asp

Developing a Coding Compliance Policy Document

Developing a Physician Query Process

Ongoing Coding Reviews: Ways to Ensure Quality

HIM’s Role in Monitoring Patient Safety

Internet Resources for Coding and Reimbursement Practices

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Test interesting hypotheses (research)

Is it a coding issue?

Is it a quality issue?

Questions and answers

Relevance of AHRQ PSIs for Children’s Hospitals

Sedman A, et al. Pediatrics 2005;115(1):135-145

PSI

Complications of anesthesia

Death in low-mortality DRG

Decubitus ulcer

Failure to rescue

Foreign body left in

Postop hemorrhage or hematoma

Iatrogenic pneumothorax

Selected infection 2 ° to med care

Postop DVT/PE

Postop wound dehiscence

Accidental puncture or laceration

No. reviewed

(total events)

Preventable

(PPV %)

74 (503) 11 (15%)

121 (1282) 16 (13%)

130 (2300) 71 (55%)

187 (5271)

49 (235)

15 (8%)

25 (51%)

114 (1571) 40 (35%)

114 (1113) 51 (45%)

152 (7291) 63 (41%)

126 (1956) 36 (29%)

41 (232) 19 (46%)

133 (4020) 86 (65%)

Nonpreventable Unclear

37

89

47

148

14

51

42

45

61

16

19

29

6

26

11

10

23

21

25

16

10

39

Linking the PedQIs to quality

New collaboration with NACHRI to conduct chart reviews for PedQIs, focused on confirming the event, describing how it occurred, confirming correct risk stratification, and assessing preventability.

Build collaborative network with other partners, in which

UC/Stanford/Battelle will provide:

Standardized, pretested abstraction tools

Abstraction guidelines and resources

Training programs for chart reviewers

Online tools for data collection, management, and cleaning

Summarized data reports for partners with suggestions for improvement (based on data from entire network)

– Optional chart over-reading to establish reliability/validity

Goals of collaborative projects

Tier indicators based on validity or potential usefulness for CQI and public reporting; flag indicators that don’t make the grade

Inform NQF review process

Modify indicator definitions if possible to improve sensitivity/specificity

Identify omitted risk factors to improve riskadjustment

Identify key loci of preventability (opportunities for improvement): what should providers with high rates look for in evaluating their care?

What can hospitals learn from the leaders?

Overview of insights (?)

Why use the PedQIs?

Establish accountability

Surveillance/track performance over time and across hospitals/units/services

– Trigger case finding, root cause analyses, identification of clusters

Evaluate impact of interventions

Test interesting hypotheses (research)

Is it a coding issue?

Is it a quality issue?

Questions and discussion

More Information on AHRQ QIs

Quality Indicators Technical Assistance:

E-mail: support@qualityindicators.ahrq.gov

Website: http://qualityindicators.ahrq.gov/

Telephone:

(888) 512-6090 (voice mail)

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