Redpaper Alex Osuna Helvio Homem Manoj Jain IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Introduction IBM® system storage networking and storage resources can be partitioned, with the help of Data ONTAP® MultiStore® technology, into virtual filers. Each virtual filer logically appears on the network as a separate storage resource. More importantly, these virtual filers and the resources (storage and network) that they use are dynamically configurable. Virtual filers can be grouped into one or more IP spaces, each of which represents an independent, secure network with its own addressing and routing. This capability allows companies to design and manage their IT infrastructure more effectively. It also gives service providers a tool to provision new customers quickly and efficiently, and gives organizations the confidence to out source complex IT management tasks to a single, cost-effective center of excellence. Operations Manager (OM) Version 3.3 is the first version to allow administrators to discover, manage, and monitor virtual filers running on physical storage systems. However, for this book all of the information is based on OM Version 3.4.1. The paper This IBM Redpaper provides an introduction to MultiStore Monitoring. It describes discovery, monitoring, reporting, and security features for virtual filers, as well as how to use the OM command-line interface for virtual filer management. © Copyright IBM Corp. 2007. All rights reserved. ibm.com/redbooks 1 MultiStore monitoring and management OM provides the following broad virtual filer management capabilities to administrators: Discovery of virtual filers for the host storage Health and general status monitoring Event generation and trap handling SnapMirror® management SnapVault® management Quota management Password management Running a command against a virtual filer or a group of virtual filers Discovery Operations Manager discovers all of the virtual filers on a valid HTTP licensed host storage system via the Manage ONTAP API. Manage ONTAP is a HTTP/HTTPS-based XML API, and administrator credentials for the host storage system must be set in OM for virtual filer discovery to work. This is covered later in this paper. A vFiler Monitor is used in OM to discover and monitor virtual filers. If the administrator credentials have been correctly set, OM gathers basic virtual filer details like the following: Name Status (stopped or running) IP space Allowed protocols Disallowed protocols Network resource list Storage object (volumes, qtrees) list While discovering the list of storage objects belonging to a virtual filer, the following dependency of monitors exists: The File System Monitor collects all of the qtrees and volumes available in the storage system and adds them to the database with the physical storage system as the owner. Later, the vFiler Monitor runs and detects the storage objects (qtrees and volumes) owned by a particular virtual filer. If any storage objects on a virtual filers are deleted, the File System Monitor updates the ownership of these volumes or qtrees. Other monitors (LUN, Snapshot™, SnapMirror, SnapVault, and UserQuota) see if any ownership changes need to be done on any of the child objects (LUN, Snapshot, and so on) of the volumes or qtrees. Note: The OM upgrade to Version 3.3 changes ownership of existing volumes, qtrees, LUNs, SnapMirror relationships, and SnapVault relationships to virtual filers, if the credentials are stored at the time of upgrade and if appropriate. Table 1 Virtual filer discovery and monitoring default options 2 Option name Default value Description vFilerMonInterval 1 hour This monitoring interval option determines the time interval at which vFiler Monitor should run. IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Option name Default value Description discovervFilers Enabled This option enables or disables virtual filer discovery. When this option is disabled, DataFabric® Manager does not discover new virtual filers, but continues to monitor the existing ones. Checking and changing discovery settings for vFilers The settings shown in Table 1 on page 2 are the default from OM and can be changed even through command-line interface or Web interface, as shown below. Command-line interface (CLI) In order to check the current settings for discovery by using the command line, this syntax must be used on the OM Server (Example 1). Example 1 Listing a dfm option by using CLI dfm option list option-name When you want to change any value from the options checked above, the syntax shown in Example 1 is used. Example 2 Changing a dfm option by using CLI dfm option set option-name=newvalue So, to check whether vFiler discovery is enabled, enter the command shown in Example 3. Example 3 Checking the discovervFilers option dfm option list discovervFilers The command output will be similar to Example 4. Example 4 dfm option list discovervFilers output Option Value --------------- -----------------------------discoverVfilers Enabled If you would like to disable the discovering, you should use the command shown in Example 5. (To enable it back, just change the string disabled to enabled.) Example 5 Changing the discovervFilers value dfm option set discovervFilers=disabled This message shown in Example 6 is given if the command is successfully applied. Example 6 discovervFilers change successfully message Changed vFiler discovery to Disabled. IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 3 In order to check the vFilerMonInterval, use the command shown in Example 7. Example 7 Checking the vFilerMonInterval value dfm option list vFilerMonInterval The output in Example 8 will be shown. (The value can change according to the OM Server.) Example 8 dmf option list vFilerMonInterval command output Option Value ----------------- -----------------------------vFilerMonInterval 1 hour Finally, to change the vFilerMonInterval to 10 minutes, enter the command shown in Example 9. Example 9 Changing vFilerMonInterval value dfm option set vFilerMonInterval=10Minutes The message in Example 10 should be shown if the last command was successfully applied. Example 10 vFilerMonInterval change successful message Changed vFiler monitoring interval to 10 minutes. Web Interface The discovervFilers option can be seen and changed by: 1. After logging on to Operations Manager, click Tools → Options. 2. In the left pane of the window, select Discovery, as in Figure 1. Figure 1 Selecting Discovery option on OM Web interface 4 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 3. Select the desired value for the option and click Update, as shown in Figure 2. Figure 2 Changing the discover vFilers option by using the Web Interface In order to change the vFilerMonInterval option value by using the Web interface, follow the steps bellow: 1. After logging on to Operations Manager, click Tools → Options. 2. In the left pane of the window, select Discovery, as in Figure 3. Figure 3 Selecting Monitoring Option on OM Web Interface IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 5 3. Look for the vFiler Monitoring Interval option and type the desired value in it field. When ready, click Update, as in Figure 4. Note that the field format is different from the one used with CLI. It contains a space between the number and the format. Figure 4 Changing the vFiler Monitoring Interval option by using Web Interface Monitoring OM checks the health of the virtual filers and their associated resources and alerts the user of any discrepancies. For virtual filer monitoring, the following monitors are modified: Ping Monitor Runs every 5 minutes (cannot be changed) by default and checks the health of the virtual filer. The Ping Monitor has been modified to monitor status changes on the virtual filer (for example, vFiler stopped, vFiler destroyed). It performs Manage ONTAP API calls on the hosting filer to track the status. It also starts the vFiler Monitor if it sees changes in the status of discovered virtual filers. If the physical storage system is down, the Ping Monitor marks all of the virtual filers contained in that system as down. File System Monitor Responsible for changing the ownership of virtual filers based on the storage path modified by the vFiler Monitor. CPU Monitor CPU utilization for the virtual filer is monitored if the filer is running Data ONTAP 7.1 or later. UserQuota Monitor Collects user, group, and tree quotas of the volume. OM uses RSH/SSH on the hosting filer to collect the details of quotas on virtual filers. SnapVault Monitor Collects and monitors SnapVault relationships owned by virtual filers and later shows them in OM with the virtual filer as the owner. SnapMirror Monitor Collects and monitors SnapMirror relationships owned by virtual filers and later shows them in OM with the virtual filer as the owner. Other Monitors Other monitors (Lun, SnapShot) are changed to monitor the resources of the virtual filer. These monitors would take an additional step to change ownership of virtual filer owned Snapshot and LUN. 6 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Event generation and trap handling OM has events to handle MultiStore and virtual filers. The vFiler Deleted (vFiler-deleted) is available. A virtual filer is deleted on a host storage system. The host storage system is the source object for this event. The corresponding trap generated by OM is ‘vFiler-deleted’. The following new events are generated with the virtual filer as the source: vFiler Discovered A virtual filer has been discovered. The corresponding trap generated by OM is ‘vFiler-discovered’. vFiler: IP Address Added An IP address has been added to a virtual filer. The corresponding trap generated by OM is ‘vFiler-ipAddressAdded’. vFiler: IP Address Removed An IP address has been removed from a virtual filer. The corresponding trap generated by OM is ‘vFiler-ipAddressRemoved’. vFiler: Storage Unit Added A storage object (volume or qtree) has been added to a virtual filer. The corresponding trap generated by OM is ‘vFiler-storageUnitAdded’. vFiler: Storage Unit Removed A storage unit has been removed from a virtual filer. The corresponding trap generated by OM is ‘vFiler-storageUnitRemoved’. vFiler: Renamed A virtual filer has been renamed. The corresponding trap generated by OM is ‘vFiler-renamed’. Hosting Filer Login Failed A login attempt (via the Manage ONTAP API) failed on a virtual filer host. The corresponding trap generated by OM is ‘vFiler-hostingFilerLoginFailed’. Hosting Filer Login ok A login attempt succeeded on a virtual filer host. The corresponding trap generated by OM is ‘vFiler-hostingFilerLoginOk’. The following existing events are generated with the vFiler as the source: Host Up Event Host Down Event CPU Load Normal CPU Too Busy Data ONTAP SNMP trap handling If you have configured one or more storage systems to send SNMP traps to the OM SNMP trap listener port, then the following virtual filer related alerts are generated by OM in response to virtual filer start and stop traps: vFilerStarted The virtual filer is started.Host Down Event. vFilerStopped The virtual filer is stopped. IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 7 SnapMirror management OM allows a user to create SnapMirror relationships between resources owned by virtual filers, assuming that a Business Continuance License has been purchased and installed. The SnapMirror Add a Mirror page allows the user to select the source or destination volume and qtree on both physical storage systems and virtual filers. Once the mirror is created, the user can view them in SnapMirror reports. The existing dfdrm CLI command has also been modified to support virtual filer sources and destinations. Note: OM uses the NDMP credentials of the host storage system to create SnapMirror relationships for virtual filers, so the user does not need to specify the NDMP credentials of individual virtual filers. Figure 5 Virtual filer SnapMirror Add a Mirror panel SnapVault Management OM contains SnapVault monitoring and management for storage resources owned by virtual filers. The user must add the virtual filer as the source (primary) or destination (secondary) in OM. If the user adds the physical storage system that hosts the virtual filer, OM adds all hosted virtual filers as SnapVault primaries and secondaries. To add a new SnapVault relationship, the user must select the source and destination virtual filers along with the qtrees to be backed up. Once the relationship is created, the user can view them in existing SnapVault reports. 8 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager The existing dfbm CLI command has been modified to support virtual filers. See Figure 6. Figure 6 Virtual filer SnapVault Add a New Backup panel Quota management OM collects quota details about qtrees contained within virtual filers and allows the user to edit both group and user quotas for virtual filer qtrees. OM uses jobs to track quota editing, and each virtual filer qtree quota update is handled as a separate job. See Figure 7. Figure 7 Virtual filer Edit Quota Settings panel IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 9 Password management OM does most of the monitoring and management of virtual filers by requesting information from the physical storage system that hosts them. However, certain tasks, such as the run command, require the user to enter vFiler credentials in OM. To do bulk updates of passwords on virtual filers, users can use the new Password Management feature, which not only changes the password on the virtual filers, but also updates the stored password in OM for each virtual filer. The password management panel can be accessed on OM through Management → Passwords. On passwords panel select the vFilers tab, as in Figure 8. Figure 8 Selecting vFiler Passwords panel On this panel you can even set a new password for vFilers or configure the unmanaged vFilers (that is, those vFilers that are not being monitored by OM because it does not have their passwords). To add them to the managed vFilers, select the systems you want to configure and set their user name and password for OM, as in Figure 9. Figure 9 Setting unmanaged vFilers passwords in OM Web interface 10 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager In order to define a new password for vFilers already managed by OM, select the group or the individual vFilers that you want to have the change applied to, fill out the password fields, and click Update, as in Figure 10. Figure 10 Changing vFilers password Run command OM allows administrators to execute run commands on virtual filers. The user must first set the root credentials for the virtual filer in OM to enable this feature (see “Password management” for more information). Each run command is handled as a job in OM for tracking purposes. In order to use the run command on virtual filers by using OM Web interface, follow these steps: 1. After logging on to Operations Manager, click the Member Details tab and then select vFilers, as in Figure 11. Figure 11 Selecting vFilers tab 2. Select the vFiler you want to run the command, by clicking on it link. IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 11 3. Click the Run a Command option, as indicated in Figure 12. Figure 12 Selecting run a command option 4. Type the desired command in the Appliance Command field and click Run, as in Figure 13. Figure 13 Running a command on a remote vFiler 5. The command is submitted to the vFiler and the job is added to the pending jobs list. You can check its status by refreshing the Run Command page and then clicking the Job ID link. The status is shown in Figure 14. Figure 14 Run Status panel 12 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Storage resource management OM collects the shares available on the virtual filers and can auto-map or let the user manually map them to a file system path on a host that is running the IBM Host Agent (IHA). In order for auto-mapping to function correctly, the following conditions must be met: CIFS shares – IHA is installed and the service is running on a Windows® host, preferably with CIFS domain user credentials. – If the IHA service is running with Local System Account credentials, then the OM IHA credentials should be updated with those of the CIFS domain user account user who has access to read the shares. In order to set these credentials, edit the IHA settings, as in Figure 15. Figure 15 IBM Host Agent Configuration panel NFS shares – Auto-mapping of NFS shares does not require any special settings. – Users who have met the conditions described above can view auto-mapped SRM paths to storage objects on File Systems Member detail pages. Performance Advisor and virtual filers OM Performance Advisor displays discovered physical storage systems and virtual filers, assuming that the root credentials for the physical storage systems have been stored in OM. There is a view, vFiler Basic, that shows performance of basic vFiler parameters, such as: vFiler_cpu_busy vFiler_net_data_recv vFiler_net_data_sent vFiler_read_ops vFiler_write_ops vFiler_misc_ops vFiler_read_bytes IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 13 The following views now display statistics of LUNs and volumes contained in virtual filers: Top volumes Top LUNs Figure 16 vFiler Basic partial view in Performance Advisor Security and access control OM has the concept of role-based access control (RBAC), which provides the ability to create roles with different capabilities and resource access. Using RBAC, an OM administrator can create a limited role for a virtual filer administrator to monitor and manage specific virtual filers and functionality. 14 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager The virtual filer administrator is a user who has access privileges on a particular set of virtual filer resources. To create a virtual filer administrator in OM, the storage administrator must follow these steps: 1. Create a group in OM to contain virtual filers, as in Figure 17. Add one or more virtual filers to the new group. By doing this, all of the resources (volumes, qtrees, LUNs, and so on) that are contained in the virtual filer also get added as indirect members of the new group. Figure 17 Selecting the vFilers you want to add to the new group 2. Choose the name of the group to which you want to add the filers previously selected and click Add, as in Figure 18. Figure 18 Creating a new group for the vFilers 3. Create a role in OM with the access permissions desired for the virtual filer administrator. For example, if the user is supposed to handle backup for the virtual filer group, he should IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 15 be assigned capabilities from the DFM.BackupManager Operations section of the Add capabilities.Screen. Be sure to add the vFiler group as a resource when adding capabilities. In order to access the Roles panel, click Administration → Roles. See Figure 19. Figure 19 Adding a role to the vFilers group 4. Create a user in DFM and assign the vFiler Backup role to that user. Click Administration → Administrative Users. See Figure 20. 16 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Figure 20 Adding a user and assigning it a role OM also allows the administrator to create a role directly with virtual filer objects in addition to using a group. The group option is preferred because it relieves the user of tracking individual objects every time a role change is made. When the new virtual filer administrator logs in to OM, she has access rights based on the capabilities previously assigned to the role. The user does not have access rights on the physical storage system that hosts the virtual filer, such as storage system (hosting filer) name, IP addresses, and so on. These access control settings also apply to standard and custom reports. For example, imagine a qtree that is contained by the virtual filer, but the volume the qtree is in is not contained by the virtual filer. Now imagine a custom report with the qtree and containing volume name fields. An OM administrator with access control settings for the physical storage systems would see both the qtree and the containing volume names, but the virtual filer administrator would only see the qtree names. The virtual filer administrator can view and manage SnapVault and SnapMirror relationships where both the source and destinations virtual filers are part of a group she has access to, like the vFiler group mentioned above. If one of the source or destination virtual filers is not part of a group that the administrator has access to, or if the administrator has not been granted access to that particular vFiler, he or she can view but not manage those SnapVault and SnapMirror relationships. MultiStore reporting and CLI enhancements A number of database catalogs, reports, and CLI commands for virtual filer are available in OM. The OM Performance Advisor Client has also been enhanced to monitor virtual filer-related performance counters. IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 17 New reports The following new reports shown in Table 2 have been added for virtual filers. Table 2 Virtual filer-specific reports in OM 18 Report name Description vFilers, All List of all nondeleted virtual filers. vFiler Protocols List of all nondeleted virtual filers and the allowed and disallowed protocols for each of them. vFiler Network Resources List of all nondeleted virtual filers and the IP addresses assigned to them. vFilers, Comments List of all nondeleted virtual filers and their comment fields. vFilers, Compact Report containing name, internal name, and status of the nondeleted virtual filers. vFilers, Deleted List of all deleted virtual filers. vFilers, Up List of all nondeleted virtual filers that are up and running. vFilers, Down List of all nondeleted virtual filers that are in a stopped state. vFiler Thresholds List of all nondeleted virtual filers and their CPU thresholds. vFiler CPU Usage Graph List of all nondeleted virtual filers and their CPU usage graphs. Chargeback by Usage, This Month List of all nondeleted virtual filers and their chargeback usage for this month. Chargeback by Usage, Last Month List of all nondeleted virtual filers and their chargeback usage for last month. Chargeback by Allocation, This Month List of all nondeleted virtual filers and their chargeback allocation for this month. Chargeback by Allocation, Last Month List of all nondeleted virtual filers and their chargeback allocation for last month. vFiler Edit Quotas, Completed Jobs List of all virtual filer quota jobs. vFiler Edit Quotas, Pending Jobs List of all pending virtual filer quota jobs. Filers, MultiStore Enabled List of all nondeleted hosting filers that have MultiStore license enabled. Shown in the Appliance tab. (All other reports are shown in the vFiler tab.) IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Figure 21 OM vFilers, All report IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 19 Custom reporting enhancements In Table 3 the vFiler catalog containing fields related to virtual filers is shown. Table 3 vFiler catalog 20 Field Default name Default format All All fields of this catalog Name vFiler Name FullName vFiler Full Name InternalName vFiler Internal Name Id vFiler Id GroupId vFiler Group Id SystemId vFiler System Id Comment vFiler Comment DeletedWhen vFiler Deleted At DeletedBy vFiler Deleted By PingTimestamp vFiler Ping Timestamp DD MMM 24H DownTimestamp vFiler Down Timestamp DD MMM 24H Filer vFiler Hosting Filer (A) Type vFiler Type Status vFiler Status PingStatus vFiler Ping Status PrimaryIP vFiler Primary IP Address IPSpace vFiler IP Space CPUPct vFiler CPU % 1 CPUThreshold vFiler CPU Threshold 1 NFS vFiler NFS Allowed CIFS vFiler CIFS Allowed iSCSI vFiler iSCSI Allowed RSH vFiler RSH Allowed PrimaryStore vFiler Primary Storage Unit PeriodBeginThis vFiler Beginning of Period This Month PeriodEndThis vFiler End of Period This Month DaysinCycleThis vFiler Days in cycle This Month AverageUsageThis vFiler Avg. Usage This Month AnnualRate vFiler Rate/GB DD MMM 24H KB IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Field Default name MonthlyRateThis vFiler Monthly Rate/GB UsageChargeThis vFiler Usage Charge This Month AverageAllocationThis vFiler Avg. Allocation This Month AllocationChargeThis vFiler Allocation Charge This Month PeriodBeginLast vFiler Beginning of Period Last Month PeriodEndLast vFiler End of Period Last Month DaysinCycleLast vFiler Days in cycle Last Month AverageUsageLast vFiler Avg. Usage Last Month MonthlyRateLast vFiler Rate/GB Last Month UsageChargeLast vFiler Usage Charge Last Month AverageAllocationLast vFiler Avg. Allocation Last Month AllocationChargeLast vFiler Allocation Charge Last Month Used vFiler Used Capacity Default format KB KB KB KB In Table 4 the IPAddress Catalog allows the OM administrator to track the IP addresses assigned to a virtual filer. Table 4 IPAddress catalog Field Default name All All fields of this catalog IPAddress IP Address Interface IP Address Interface (A) vFiler IP Address vFiler (A) Default format Other vFilers fields are A field vFiler exists on Foler, Volume, Qtree, LUN, Event and Initiator Group catalogs. For information regarding custom reporting refer to IBM System Storage N series Reporting With Operations Manager, SG24-7464. CLI changes for virtual filers dfm vFiler is the CLI command in OM to list, add, and delete one or more virtual filers: dfm vfiler list [ -a ] [ -q ] [ object ... ] This command lists information for one or more virtual filers. The options are: – -a shows deleted (from OM) vFilers. – -q does not show the table head. – object: The object argument can be the name, IP address, or database ID of a vFiler, filer, or resource group. IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 21 dfm vfiler delete { all | object .. } This command marks specified virtual filers as deleted in OM. It can be done for all vFilers or only for those specified. This stops the monitoring of these virtual filers. dfm vfiler add { all | object ... | -H <hosting-filer> <vFiler> ... } – Using the -H option, an undiscovered virtual filer can be added using its internal name (the name used in the vFiler create command on the filer) or the virtual filer IP address. – The all argument is used to add all virtual filers previously deleted back to DFM. The following dfm host CLI commands also accept virtual filer objects as arguments: dfm host add { all | object ... | -H <hosting-filer> <vFiler> ... } This command behaves similarly to the dfm vFiler add command when the object is a virtual filer or when using the –H option. dfm host { list | delete } This command accepts the virtual filer as an object. dfm host diag This command performs basic diagnostics on the virtual Filer objects. dfm host { get | set | rename | discover } This command accepts the virtual filer as an object. These OM commands also support virtual filers objects as arguments: dfm volume {list | add | ...} dfm qtree { list | add | ... } dfm LUN { add | list | ... } dfm igroup list [ -l ] [ -q ] [ objects ... ] dfm detail [ -F output-format ] object dfm group { list | add | delete } members ... dfm report dfm search dfm graph dfm perf view These existing DFBM (backup) commands also support virtual filer objects as arguments: dfbm backup {start | ls | list} dfbm restore start dfbm secondary host {add | modify |delete | list} dfbm secondary Volume {add | modify | delete | list} dfbm primary host {add | modify | delete | list} dfbm primary dir {add | modify | ignore | unignore | delete | relinquish | discovered | list} dfbm event list 22 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager These existing DFDRM (Disaster Recovery) commands also support virtual filer objects as arguments: dfdrm host {add | modify | delete | list} dfdrm mirror {initialize | modify | list | break | quiesce | resume | abort | delete | update | resync} dfdrm job {list | detail | abort | purge} dfdrm event list Appendix Notes OM supports virtual filer migration if the source storage system is already monitored by OM and a conflicting or duplicate virtual filer name exists on the target storage system. OM shows the internal name of the virtual filer instead of the full domain name. This is because storage service providers often use isolated storage networks for each of their customers. The result is that OM is not able to find DNS names for the virtual filers. However, an OM administrator can use dfm host rename to rename the virtual filer to some other name (for example, the DNS name). OM MultiStore management limitations The limitations are: Creation and configuration of virtual filers is not supported in OM 3.4.1. Provisioning of volumes, qtrees, and LUNs in virtual filers is not supported in OM 3.4.1. Data migration between virtual filers is not supported in OM 3.4.1. MultiStore configuration management for virtual filers is not supported in OM 3.4.1. The Volume Capacity Used and Volume Capacity Used v/s Total graphs on the vFilers Details page display the capacity of volumes that are contained by virtual filers. Those OM 3.41 reports ignore qtrees contained inside virtual filers when the qtree containing volumes are not contained in the virtual filer. List of abbreviations List of abbreviations OM Operations Manager IHA IBM Host Agent RBAC Role-based access control CLI Command-line interface IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager 23 The team that wrote this IBM Redpaper This paper was produced by a team of specialists from around the world working at the International Technical Support Organization, San Jose Center. Alex Osuna is a Project Leader at the International Technical Support Organization, Tucson Center. He writes extensively and teaches IBM classes worldwide on all areas of IBM storage. Before joining the ITSO two years ago, Alex Osuna worked in Tivoli® Sales as a Systems Engineer. He has over 29 years experience in the IT industry, with 20 of them focused mainly on data storage. He holds over 10 certifications from IBM, Microsoft®, and Red Hat. Helvio Homem is an IT Specialist in IBM Global Services in Brazil. He has six years of experience in the IT Infra-Structure field. He holds a degree in Information Systems from Universidade Paulista and holds several product certifications from Microsoft. His areas of expertise include Microsoft infra-structure environments and NAS support. Manoj Jain works for the Network Appliance™ corporation. 24 IBM System Storage N series MultiStore Discovery, Monitoring, and Reporting in Operations Manager Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. 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