A Guide to Better Business | 2015 Getting Paid | Keeping Your Money | Growing Your Money . Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 1 20/05/2015 9:19:11 a.m. OUTSIDE FRONT COVER 300GSM - FINISHED CUT SIZE 148mm X 210mm Building Strong Foundations Need a hand? The building industry is full of colourful language and at times messy processes. Having good advice helps you get the results you are looking for - without going round in circles. minterellison.co.nz/construction Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 2 crowehorwath. co.nz 20/05/2015 9:19:16 a.m. INSIDE FRONT COVER 300GSM - FINISHED CUT SIZE 148mm X 210mm If you need a hand, talk to a team that knows the industry and can speak in your language. Building Strong Foundations | A Guide to Better Business | 2015 A Guide to Better Business | April 2015 Table of Contents Up and Running .......................... 5 Keeping Your Money ................ 23 Company ........................................... 6 Contracts ......................................... 23 What is a contract? ...................... 23 Contracts should include: ............. 23 Sole trader ......................................... 7 Other structures ................................. 7 What structure is right for me? ........... 8 Protecting your assets ....................... 8 Trusts ............................................. 8 Personal guarantees....................... 9 Getting Paid .............................. 11 Construction Contracts Act 2002 ..... 11 Getting invoicing right....................... 12 Payment claims ............................ 12 Payment schedules ...................... 13 What about tax? .............................. 14 Systems / cloud software ................. 14 Xero ............................................. 14 MYOB .......................................... 15 Invoicing from systems ................. 15 Benefits of a fully functioning system ......................................... 15 Cashflow and budgeting .................. 16 Insurance ......................................... 27 Risk management ........................... 28 Human capital risk ........................ 28 Ownership.................................... 29 Key person ................................... 31 Liabilities ...................................... 31 Loss of income............................. 31 Handling disputes ............................ 32 Growing Your Money ................ 35 Pathways to growth ......................... 35 Exit strategies .................................. 36 Employment..................................... 37 Employee or independent contractor? .................................. 37 PAYE ................................................ 38 Health and safety ............................. 39 Contacts .................................... 41 Disputes and debt recovery ............ 18 Minter Ellison Rudd Watts, Crowe Horwath and BNZ have compiled the information in this guide from a number of sources. Whilst all care has been taken, Minter Ellison Rudd Watts, Crowe Horwath and BNZ have not verified that such information is correct, accurate or complete and make no representation or warranty as to the accuracy or completeness of any statement contained herein. Minter Ellison Rudd Watts, Crowe Horwath and BNZ accept no liability or responsibility to any party in respect of this document. This document has been prepared for the purposes of providing general information, without taking into account any particular person’s objectives, situation or needs. You should seek independent legal and/or professional advice having regard to your own objectives, situation or needs before taking any action. 3 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 3 20/05/2015 9:19:16 a.m. RIGHT HAND PAGE Up and Table ofRunning Contents Building Strong Foundations LEFT HAND PAGE In this section: • First things first • Getting your structure right • Main structures for business in New Zealand • Protecting your assets Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 4 20/05/2015 9:19:16 a.m. Building Strong Foundations | A Guide to Better Business | 2015 In this guide, we’ve provided useful tips and information on three key areas: • Getting paid • Keeping your money • Growing your money But first things first: have you got your business structure sorted? Although it’s tempting to hit the ground running, it’s critical that you give your structure careful thought. Proper planning upfront prevents problems down the line. Setting up your business in the right way will allow you to operate effectively (and safeguard you against curveballs). And if you’re already operating in a way that’s perhaps not optimal, then now is a good time to think about getting the right structure in place moving forward. Getting your structure right is important for three reasons: • Protection. If you choose the wrong structure, your assets may be vulnerable to third parties if things go wrong. • Growth. Your structure impacts your ability to merge with other businesses, sell your business or get a new partner on board. You want a structure that allows for growth. • Longevity. Your structure needs to be flexible enough to cater for all life cycles of your business – not just your current situation. There are four main structures in New Zealand: • Company • Sole trader • Partnership • Limited partnership We focus on the two that are most common and applicable to you below: company and sole trader. 5 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 5 20/05/2015 9:19:16 a.m. RIGHT HAND PAGE Welcome to the “Building Strong Foundations” booklet, your handy guide to building strong foundations for your business. Up and Running Up and Running Up and Running LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 Company In New Zealand, the most common business structure is a limited liability company. A company is a separate legal entity. This means that it can sue others (and be sued) and has the ability to carry on any business and to enter into transactions separately from its directors and shareholders. A company must be registered on the New Zealand Companies Register, which is accessible online: www.business.govt.nz/companies The advantages of a company structure include: • The assets of the company are separate from the assets of the directors and shareholders. • As the company has a separate legal identity, shareholders and directors are not personally responsible for the liabilities and obligations of the company (unless you agree to be liable). • It’s a simple structure from a financial reporting perspective, as all activities are ring-fenced. • Company profits are taxed at 28%. The disadvantages of a company structure include: • The directors responsible for the day-to-day running of the company have a number of obligations and duties imposed on them. These include acting in good faith and in the best interests of the company. Also, a director must not carry on business in a manner likely to create a substantial risk of serious loss to a company creditor. • Directors’ duties may apply to anyone who seeks to manage the company even when they are not formally appointed as directors. • Limited liability does not mean that a person will never face personal liability. In some cases, a director can still be held personally responsible. • You’ll need to comply with Companies Act requirements, including filing annual returns. 6 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 6 20/05/2015 9:19:16 a.m. Building Strong Foundations | A Guide to Better Business | 2015 A sole trader is a person who runs a business in their own name. Although they may be trading under another name, in legal terms the person and their business are one and the same. Because there’s no separate legal entity involved (like a company), there’s no distinction between the assets of the business and the assets of the person. The individual takes all the rewards of the business. However, the flip side is that individual takes all the responsibility for all debts of the business, too. Because there is no distinction between the individual and the company in legal terms, creditors have access to all of the individual’s assets if the business fails (including, for example, the family home). The advantages of a sole trader structure include: • It’s easy to establish. • There are generally no set up costs. • Your reporting requirements are minimal, as you only need to comply with tax regulations. • There are few ongoing compliance issues or costs to consider. The disadvantages of a sole trader structure include: • It’s a riskier structure due to the lack of separation between the individual and the business. • Because there’s no ring-fencing of activities, you will need to be clear on what matters are business related. This can mean financial reporting is more complicated, as working out the split between personal and business expenditure can cause issues. • Although the first $48,000 of profit is taxed at lower rates, you’ll then be taxed at marginal rates (the highest being 33%). Other structures It’s also worth briefly mentioning two other potential structures – partnerships and limited partnerships. 7 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 7 20/05/2015 9:19:16 a.m. RIGHT HAND PAGE It’s also common for builders to set up business as a sole trader. Up and Running Sole trader Up and Running LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 These are not common in the building industry, but they may be a good fit for you and your business depending on your personal circumstances. A partnership is a relationship between two or more persons carrying on a business in common with a view to profit. All assets of the partnership are owned by the partners jointly, but each partner is responsible for their own tax obligations. Usually there is a written partnership agreement. Any act of one partner carried out in the “ordinary course of business” will bind the other partners, and each partner will be personally liable for all the debts and obligations of the partnership (on a joint and several basis). A limited partnership is a more complex structure that requires a general partner. This structure typically has a narrow applicability for the construction industry, but may be suitable if someone is happy to chip in money but wants to sit on the sideline. What structure is right for me? The best structure for you will depend entirely on your personal circumstances, including your current situation, whether you intend to go into business with anyone else, the way your assets are structured and your plans and aspirations for your business. Talk to your independent advisors to get advice on what structure suits you and your business best. Protecting your assets A key part of getting your structure right is making sure your assets are properly protected. Trusts A trust is a legal structure that splits “legal” and “equitable” interests in property. When assets are held in a trust, it means those assets are legally owned by trustees, who hold them on trust for that trust’s beneficiaries (who have the equitable interest). The advantage of putting property in a trust is that it’s generally protected from creditors. However, because you also do not technically own the property, you need to remember you are not free to do whatever you want with it. 8 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 8 20/05/2015 9:19:16 a.m. Building Strong Foundations | A Guide to Better Business | 2015 However, the trust’s beneficiaries have the equitable interest in the family home John, Jane and John & Jane’s children Your choice of business structure also impacts personal asset protection. A company structure ensures that the assets and liabilities of the company are kept separate. In contrast, a sole trader’s personal and business assets are the same. Personal guarantees A personal guarantee is an agreement to pay the debts of another person, usually given by a director or shareholder of a company. Guarantees are often required to secure finance. Guarantees are commonly required by banks or landlords when dealing with small businesses. This enables the bank or landlord to pursue the assets of the guarantor directly. It is not always necessary for the company to fail to pay the debt of the guarantee to be called up. It’s worth being aware of the extent of a personal guarantee before taking the step of providing one. 9 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 9 20/05/2015 9:19:16 a.m. RIGHT HAND PAGE Family home is in a trust, in that it is legally owned by the trustees (John, Jane and accountant / lawyer trustee) Up and Running John & Jane’s family home LEFT HAND PAGE In this section: • Construction Contracts Act 2002 • Getting invoicing right • Systems / cloud software • Cashflow and budgeting • Disputes and debt recovery Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 10 20/05/2015 9:19:17 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Construction Contracts Act 2002 The excuse of “I’ll pay you once I’ve been paid” is a cashflow nightmare, but it’s unfortunately a common reality for many builders. You are entitled to get paid on time – and the Construction Contracts Act 2002 (CCA) is in place to help you. A builder is entitled to receive payment on a progress claim no later than 20 workings days after serving that progress claim. That timeframe can be altered in your contract, but the entitlement to payment on time cannot be avoided. So how does the CCA facilitate payment on time? In short, it sets up a default regime of monthly progress payments. • The builder issues a valid payment claim. • 20 working days after the payment claim is issued, it is due for payment. • If the client receiving the payment claim does not agree with what’s in it, then the client must issue a payment schedule in reply. • The payment schedule must be issued before the due date, or any arguments they have about what’s in the payment claim cannot be used to justify failure to pay on time. The full amount is due. The central features of this system under the CCA are: • You are entitled to be paid on time. The excuse of “I’ll pay when I get paid” no longer washes. • There’s an obligation on the client or head contractor to respond in a timely fashion if they have issues with the content of an invoice. They cannot simply refuse to pay and then raise issues out of the blue months down the track. There are also dispute resolution processes set out in the CCA that offer ways of enforcing the debt. If you want to make use of these processes (or at least retain the option to), then you need to adhere to the form requirements of payment claims and payment schedules. You should also be sure to know what the form requirements are of a payment schedule, or you could find you have to pay a subbie for things you don’t agree with. 11 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 11 20/05/2015 9:19:17 a.m. RIGHT HAND PAGE Getting Paid Getting Paid Getting Paid LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 Getting invoicing right Payment claims When it comes to turning all your invoices and progress claims into valid payment claims under the CCA, there’s only upside. Invoicing using payment claims: • Gives you an added layer of rights. • Encourages head contractors and clients to actively raise any issues they have with an invoice sooner rather than later. This is not about extra paperwork – it’s about using templates that help you prepare invoices the way you should be preparing invoices already. To check that you’re getting you’re invoicing right, and to make sure it qualifies as a payment claim under the CCA, follow the checklist below. Payment Claim Checklist What Tick Must be in writing Must identify the work to which the payment relates Must indicate the claimed amount and how this calculation was reached Must state that the payment claim is made under the Construction Contracts Act 2002 And if served on a residential occupier it must: • Outline the process for responding to it. • Explain the consequences of not responding to it and not paying the claimed amount. When Must be served either: • When the contract provides for; OR • If the contract does not provide for when, on a monthly basis (section 17(2) CCA). How Serve at the address for service that the contract states OR as the parties have otherwise agreed. 12 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 12 20/05/2015 9:19:17 a.m. Building Strong Foundations | A Guide to Better Business | 2015 If you receive an invoice or progress claim from a subbie that says it is a payment claim, then check what your contract says about when you have to respond. If the contract says nothing (or you don’t have a written contract) then you need to respond in 20 working days from the date the payment claim was served. To check that your response qualifies as a valid payment schedule under the CCA, follow the checklist below. Payment Schedule Checklist What Tick Must be in writing Must identify the payment claim that it relates to Must indicate the scheduled amount And if the schedule amount is less than the claimed amount, it must: • Indicate how the scheduled amount was calculated. • The payer’s reasons for the difference between the claimed amount and scheduled amount. • Indicate any reason for withholding payment of the claimed amount (if this applies). When Must be provided within either: • The time required under the contract; OR • If the contract does not provide for when, 20 working days after the payment claim was served (section 22(b) CCA). How Serve at the address for service that the contract states OR as the parties have otherwise agreed. 13 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 13 20/05/2015 9:19:17 a.m. RIGHT HAND PAGE If you do not agree with a payment claim, then it’s vital that you respond with a valid payment schedule. Getting Paid Payment schedules Getting Paid LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 What about tax? Most current accounting systems in New Zealand have the ability to create valid tax invoices for your business. • To be a valid tax invoice, your invoice must: – Show GST on the goods or services provided – Be in New Zealand Dollars – Include the words “Tax Invoice” in a prominent place – Have the name of your business and its GST/IRD number – Include the name and address of the recipient – Show the date the invoice was issued – Describe the goods/services provided – State the quantity or volume of goods and/or services provided – Include your bank account details for receiving payments – Include one of the following: – The amount, excluding GST that was charged for the supply – The GST and total amount payable for the supply; or – A statement that GST is included in the final price. Systems / cloud software Let’s face it – after a long day on the tools, the last thing anyone wants to do is tackle the paperwork in the office. A fully functioning accounting system can take the hassle out of doing the books, and means that you know exactly how your business is tracking on a day to day basis. We’ve covered the two most common accounting systems for small businesses below, but there are many more available. It pays to check with your accountant to make sure that you choose the right system for you. Xero • Most well known ‘cloud based’ service. • Simple, bank driven transactions. • Provides receivables and payables solutions. • Payroll function included for small companies. • Ability to have “add ons” for workflow planning, larger payroll, inventory and many more. Currently over 300 complementary add-ons. 14 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 14 20/05/2015 9:19:17 a.m. Building Strong Foundations | A Guide to Better Business | 2015 • Previously desktop based, now moving to ‘cloud’ solutions. • Payroll built in as standard. • Several different options. – Essentials: similar to Xero, ‘cloud based’ and bank driven – AccountRight: traditional MYOB product, offers online and offline abilities, job management tools included – Exo: suitable for larger companies, has job and project costing functionality – Comes with in-built payroll for certain packages. Once you’ve got your system in place, you’ll soon be experiencing a revolution in your business. Previous tasks which took a long time and were usually delayed until the end of the month can now be done quickly and painlessly right away – some even while you are still on site! Invoicing from systems • All systems available in NZ provide valid tax invoices to be prepared for customers. • Cloud based services mean you can email your invoices direct from site to your customers. Benefits of a fully functioning system • No more excuses for non payment from customers. Emails don’t get lost in the mail – so you know if you have sent the invoice to the correct address, it has been received! • No more piles of paperwork in your office/ute. You can scan and attach invoices to payments in systems, a method which fully satisfies the IRD’s requirement for keeping records. • If all parts of your software work with each other, it means no more late nights in the office. Integrated software really takes the effort out of book keeping. • Know how much profit you are making as you make it. As bills are paid and invoices issued, you can track how well the business is going and plan accordingly. • Satisfy GST reporting with the push of a button. If your transactions are coded right, then each system can run a GST report very easily. 15 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 15 20/05/2015 9:19:17 a.m. RIGHT HAND PAGE Getting Paid MYOB Getting Paid LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 • Track receivables and payables in real time. Allocate payments against invoices, send reminder notices and statements to customers who still have amounts they owe you. • Complete your accounts processing during smoko on your smartphone! Cashflow and budgeting We’ve all seen it – a successful business that seems to be ticking along suddenly drops off and heads for shutdown. Often this is attributable to the most common issue for businesses in the building industry – a lack of cash flow. There are a few simple steps you can take to avoid running into the same problems. • Understand that profit does not always equal cash. Often if the main contractor isn’t getting paid, it’s tough to get paid. And if you don’t get paid on one job, that can flow on and affect others. Collecting payment is key (and unfortunately getting paid can be the hardest part of the job). • Communicate. Have all terms of trade well-known up front. Open and clear communication with your customers is paramount. • Protect yourself. If possible, deal directly with the head contractor or customer, and request that payments be put into a lawyer’s trust account. This is a good idea if you aren’t quite sure of how steady the main contractor’s business is, and will prevent them skipping town with your hard-earned cash! • Keep money aside during good times for the inevitable downtimes. Keep an eye on your business workload a few months ahead, and plan for these downtimes. Bills don’t go away if you have a quiet period, so this is where a strong budget comes into its own. • Be aware of tax payment dates. Keep an eye on your financial reports and plan cash accordingly. If you’ve had a good month, put some of the cash aside for tax and GST. • Plan ahead. Make sure you keep focus on all work in progress. Try to avoid jobs dragging out as this will delay progress payments or result in a lot of costs being incurred after your final payment has been received. • Think carefully before splashing out on new assets. A new ute would be great, but does it provide a return to the business as much as investing in your employees by giving them a pay rise, or replacing some tools that are constantly breaking down? The key is to know when you can afford the big spends, and whether the business can afford them. 16 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 16 20/05/2015 9:19:17 a.m. Building Strong Foundations | A Guide to Better Business | 2015 • Retentions – know your rights. Retentions are part of a contract, and are there to protect the customer for any faulty work or damages. Make sure you have the terms tightly defined so you aren’t surprised when the time comes to collect the payment. • Get smart on targets. Set tough but achievable targets, and make sure you review them often. There’s no point having a budget if you don’t hold yourself to it or check back when things change. If you don’t achieve targets, ask why. Don’t ignore shortfalls. Aim to understand them and figure out a method to avoid them happening again. Be tough on yourself, the business and employees when reviewing missed targets. As a business owner you have to make tough calls. Take ownership of the process and work hard to achieve the goals you’ve set. 17 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 17 20/05/2015 9:19:17 a.m. RIGHT HAND PAGE Getting Paid • Manage your debtors and creditors. Keep on good terms with all suppliers. If you’re having a tough couple of months, be up front and get in touch with them and let them know the payment might be a little late. It’s better than just ignoring overdue notices. Keep your reputation in mind! Aim to be paid by customers before you have to pay suppliers. You don’t want to be dipping into the personal account to pay bills while some customers owe you money for work you have performed. Getting Paid LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 Disputes and debt recovery If you’re not getting paid and need to resort to something stronger than a nasty letter from the lawyers or debt collectors, then you might want to consider one of the following options. Option What is it? When might you use it? Disputes Tribunal In the world of legal process, a Disputes Tribunal matter is fairly straight forward. It doesn’t involve lawyers arguing the point, and a guide to the steps and forms you use are on the Ministry of Justice website: • Claims up to $15,000 (or $20,000 if both parties agree). http://www.justice.govt.nz/tribunals/ disputes-tribunal/making-a-claim The broad steps are: • Fill in the form (online, or print out the forms). • Attend a hearing Statutory Demand A statutory demand is like a letter of demand, but is only made to companies. It says the company must pay the debt it owes you or you will apply to put the company into liquidation. It’s issued pursuant to the Companies Act 1993. The company will have 15 working days from the date you serve the statutory demand to pay the amount owed to you (or agree to some arrangement for paying the debt). • A company owes you the debt. • The amount is more than $1,000. • If you think the company can’t pay its bills. Warning: The statutory demand option can backfire. If the company can’t pay the debt and ends up in liquidation, you might never get paid (and liquidating a company is not quick or cheap). And if you receive a statutory demand, call your lawyer. 18 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 18 20/05/2015 9:19:17 a.m. Building Strong Foundations | A Guide to Better Business | 2015 When might you use it? Adjudication under the CCA Adjudication under the CCA is similar to going to court, but it’s a private process. • When the issues involve specialist construction sector questions. The rules are aimed at achieving a faster determination of the issue. The adjudicator takes the role of the judge and will deal with the dispute on the papers (so you will not attend a hearing). • When the dispute is affecting cashflow and you need a speedy resolution. The adjudication process is set out in the CCA. District Court The District Court process involves, broadly: • Preparation of a statement of claim that is filed with the Court and served on the other parties. • A statement of defence from the defendant(s). • Disclosure of your relevant documents and those of the defendants. • If you want to keep the dispute out of the public. Warning: While it is not a court option, it is also not cheap, with adjudicator’s fees paid by the parties. Also, you generally will not be able to recover your legal costs, even if you win. • Claims up to $200,000. • When the debt is a payment claim(s) payable because the other side failed to reply to your payment claim(s) with a payment schedule. In those circumstances, the debt is payable as of right and you may well get summary judgment – making this a speedy process. • A hearing. This process typically takes six months to twelve months, unless your case for the debt to be paid cannot be disputed by the other party. In that case, summary judgment can be used, which will take a couple of months. 19 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 19 20/05/2015 9:19:17 a.m. RIGHT HAND PAGE What is it? Getting Paid Option Getting Paid LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 Option What is it? When might you use it? High Court The High Court process involves, broadly: • Claims of $200,000 or more (or less, if it’s a more complicated issue). • Preparation of a statement of claim that is filed with the Court and served on the other parties. • A hearing. • When the debt is a payment claim(s) payable because the other side failed to reply to your payment claim(s) with a payment schedule. In those circumstances, the debt is payable as of right and you may well get summary judgment – making this a speedy process. This process typically takes six months to eighteen months, unless your case for the debt to be paid cannot be disputed by the other party. • When the debt involves more sophisticated or specialist construction issues and therefore will require expert evidence. • A statement of defence from the defendant(s). • Disclosure of your relevant documents and those of the defendants. Arbitration This is like going to court, but it’s a private process with rules aimed at achieving a faster determination of the issue. The arbitrator takes the role of the judge. The arbitration process is guided in part by the Arbitration Act 1996. 20 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 20 20/05/2015 9:19:17 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 21 20/05/2015 9:19:17 a.m. RIGHT HAND PAGE Getting Paid 21 LEFT HAND PAGE In this section: • Contracts • Risk management and insurance • Avoiding a dispute Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 22 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 What is a contract? A contract is a binding agreement. If you don’t follow what’s in the contract, then you are liable for the other person’s losses arising from that breach - and vice versa. A contract will generally be made up of: • The terms you agreed (verbally or in writing). • Any terms implied by applicable statutes. • If there are any gaps, the “common” (or “Judge-made”) law. A verbal agreement is not as clear-cut as a written contract – and that’s why it’s vital that you record your agreement in writing. For some residential contracts, you must have a written contract. See below for further details. Contracts should include: • The names of the parties to the contract. As a tip, always check the name of a company on the companies office website www.business.govt.nz/companies. • The scope of work you are contracting to do. • How variations to that scope of work are to be agreed or instructed. • The timing for the work to be done. • How much you will get paid for the work (agreed pricing method and how variations will be priced). • That the contract is signed by all parties before you start the work. While contracts in the building industry have long been based on a handshake alone, a verbal agreement doesn’t do enough to recognise the rights, obligations and duties of both parties involved. A written contract should outline the basic legal framework (who’s involved, what’s being built and when will it be built by) and account for all possible and probable risk factors. This means that everyone’s roles and responsibilities will be clear and will eliminate the chance of any ambiguities about each party’s perceived responsibilities. 23 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 23 20/05/2015 9:19:18 a.m. RIGHT HAND PAGE Contracts Keeping Your Money Keeping Your Money Keeping Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 Sometimes, when you’re poor on time, a builder and his trusted subbie won’t properly discuss the basics or the risks involved in a project. A clear and agreed set of terms in a contract defines the role and expectations to avoid any misconceptions. The stronger the relationship, the more important it is to have a clear and agreed set of terms to ensure that if things don’t go to plan, the relationship is not unduly stressed beyond repair. By having a contract, both parties know up front what their obligations are as well as the consequences if the requirements are not met – diminishing the risk of miscommunication. Note that the timing of payments is generally governed by the CCA, but you can alter the timing of payments in your contract if you want to. Agree to what suits you both best. Finally, if you are receiving a standard form contract or pre-prepared contract from the client or head contractor, then check the above is included (and also check for conditions and security required - bond, retentions, etc.). You may also want to consider using your existing templates (e.g. a purchase order) and turning them into a contract. Make it easy. The following are the commonly used construction contracts in New Zealand. • Standards New Zealand – Standard Form Design Build Contracts There are currently four NZS tailored standards: • NZS 3910:2013 - Conditions of contract for building and civil engineering construction. NZS 3910 is the most widely used and accepted form of contract in the New Zealand construction industry. This is mainly due to its familiarity and the perception that is provides a fair balance between the respective rights of the builder and the client. • NZS 3916:2013 - Conditions of contract for building and civil engineering Design and construct. NZS 3916 provides conditions of contract for building and civil engineering, design and construct. This new standard provides for the majority of the design work to be completed by the builder. • NZS 3917:2013 - Conditions of contract for building and civil engineering Fixed term. NZS 3917 is a fixed term contract for building and civil engineering which may be used where contracts are let for maintenance, or where the contract 24 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 24 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 • Master Builders Federation Standard Contracts Registered Master Builders have comprehensive building contracts available to them for all types of jobs and arrangements. The table below sets out the various types of contract arrangements: Full contract This is the most common form of contract. Simply put, the builder looks after the job from the beginning to the agreed end. The builder supplies all materials and arranges the subcontractors. Labour only contract The customer manages the whole project including the paperwork, the subcontractors, the materials and the builder. This route is not to be taken lightly and unless the customer knows the building industry and is prepared to make the building project their full time job, they are unlikely to take on this responsibility. Managed labour contract This is half-way between a full contract and a labour only contract. The customer is responsible for purchasing the materials and choosing subcontractors etc. but the builder will manage the day-to-day running of the building process. With this option both parties must be very clear on the roles and responsibilities of each party to the contract. • Subcontractor Agreement 2009 (SA) This SA is aimed at securing a good working relationship between the contractor and subcontractor. This is important so construction projects run smoothly and are completed on time and to budget. Well-known obligations and responsibilities are identified up front in the SA, to avoid disputes later on. 25 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 25 20/05/2015 9:19:18 a.m. RIGHT HAND PAGE • NZS 3902:2004 - Housing, alterations and small buildings contract. NZS 3902 provides a standard form building contract suitable for owners who are making their own building arrangements (ie without a third party certifier), although a project manager is often involved as the owner’s agent. Written in ‘plain English’ this standard is intended to be easily understood and represent a fair balance of rights and responsibilities for all parties. Keeping Your Money is intended to run for a fixed amount of time (rather than for a fixed scope of works). It can provide for the provision of services (other than design) such as inspection and testing, cleaning, preventative maintenance, repairs, or renewal of components within completed works. Keeping Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 • New Zealand Institute of Architects (NZIA) The NZIA provides several conditions of contract. There are two main forms used where the contract is administered by an architect as tabled below: Standard conditions of contract SCC 2011 Refined development of NZIA SCC 2009. For use between client and contractor where the architect is engaged to administer the contract. Suitable for construction projects of any size or complexity. Standard conditions of contract short form SCC-SF 2011 For use between client and contractor where the architect is commissioned to administer the contract. Suitable where construction projects are smaller and/or less complex. Note additional special conditions relating to payments in accordance with CCA. The NZIA also provides two forms for use when the architect is not contractually involved in the administration or control of the contract: National building contract general 2010 A contract between the principal and contractor when an architect is not involved in contract administration or observation. For use on larger projects. National building contract small works 2010 A contract between the principal and contractor when an architect is not involved in contract administration or observation. For use on small works projects. Important new changes The law has recently changed to give consumers greater protection. You must now: • If you’re doing a job for the homeowner directly, provide a written contract for residential building work costing $30,000 or more (including GST) • Give clients a standard checklist before signing a contract (if they ask for it, or if the building work is likely to cost $30,000 or more) • Before you sign a contract, give clients a disclosure statement including information about your skills, qualifications, licensing status and the insurance or guarantees (if they ask for it, or if the building work is likely to cost $30,000 or more) • Once the building work has been completed, give your clients information about any ongoing maintenance requirements, insurance policies and guarantees or warranties. 26 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 26 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Building is a risky business, and managing foreseeable risks is a critical step for any builder. To effectively manage your risk you should: • Identify the risk. • Consider who is best able to manage the risk. • Allocate the risk according to who is best able. • Use the contract as a tool to account for and allocate probable risks. • Manage the risk appropriately. Insurance is a key tool used to mitigate risk in the building industry. Common types of insurance are set out below. Type of insurance What does it cover Who should take out the insurance Until when? Existing structures The existing buildings on the property when construction work involves the alteration or addition to existing buildings. Client The client will typically have an existing insurance policy so the cover will be on going, if not, it should at least cover up until practical completion. Contract works/ construction Sudden and accidental physical loss or damage incurred during the construction period and should cover the full replacement value of the construction works. Client or the builder Taking over/ practical completion 27 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 27 20/05/2015 9:19:18 a.m. RIGHT HAND PAGE Insurance Keeping Your Money It’s also important to realise that there’s now an automatic 12-month defect repair period. This starts when the work has been completed. You must arrange to fix any defects that your clients have told you about - and if you don’t, you may be fined. Keeping Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 Type of insurance What does it cover Who should take out the insurance Until when? Public liability Liability to pay compensation to a third party arising from damage to third party property or bodily injury. Builder Final completion Motor vehicle Damage caused to a third party arising from the operation of vehicles in the course of the construction. Builder Final completion Equipment Replacement or repair of loss or damage to the contractor’s plant and equipment Builder Final completion Professional indemnity Cost a contractor is Builder required to pay as a result of a negligent act, error or omission. Will cover the insured up to a set amount. Practical completion + 6 years Risk management Human capital risk When it comes to risk, you may well have considered the risk of fire, theft or damage to property, vehicles and equipment. And in nearly all cases, you will have taken steps to adequately protect these assets through insurance. However, when it comes to protecting the ability to earn an income, many people are woefully under insured. Human capital risk is about protecting the financial loss caused by an event such as death and permanent or temporary disablement. 28 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 28 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 This often means that their assets are interlinked: • Business finances will often be personally guaranteed against family assets. • Household income is dependent on the success of the business. • Lifestyle and ability to pay personal debts (such as the mortgage) are dependent upon cashflow. If something happens to someone important in the business it can have a domino effect, cashflow slows down, costs can go up, profit reduces and debts can increase. The success of the business is put at risk and the lifestyle, income and assets of the business owner are also put at risk. There are four key areas of human capital risk that should be considered by business owners. • Ownership. • Key person. • Liabilities. • Loss of income. We discuss each below. Ownership For a family owned business or a sole trader, it is important to think through what would need to happen to your business if you were to suffer a death or disablement. 29 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 29 20/05/2015 9:19:18 a.m. RIGHT HAND PAGE In small to medium businesses, not only is the business owner the key person within the business, but also wears multiple hats (trustee, director, and the family provider). Keeping Your Money Most people think of their biggest asset as being their home, or their vehicles or their business. However, people tend to forget that for many of us, it is our ability to work and earn an income until retirement that is our most valuable asset. Keeping Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 • Can the business be sold? • Would it need to be wound up? • And if so, who would do this and would there be any associated costs? For many people, in the event of death their estate will manage the wind up or sale of the business. If a trust is involved, this may be managed by the trustees. It’s important that you have a current will that reflects your wishes in this regard and have put in place enduring powers of attorney for property and personal care and welfare so that someone is able to make decisions regarding your financial needs and personal care in the event that you are unable to make those decisions for yourself. If a trust is involved, it is important to discuss with your trustees your wishes in terms of your business and assets. In many cases you can document this in a Memorandum of Wishes. If you have a multi shareholder business, it is important that you address key issues about what will happen to your shares if a shareholder is unable to work in the business or passes away. Important things to consider are: • If a shareholder works in the business, how long will they be paid for if they are unable to come to work? • If a shareholder passes away, are the other shareholders happy to have spouses take over those shares and be part of the business? • What types of events would mean you would need to sell your shares? • How do you ensure that your family receives fair value for your shares in the business in the event of your death? This would normally be documented in a shareholders agreement and in many cases the buying and selling of shares would be funded by insurance. It is really important that the ownership of these policies is correct to avoid tax issues and that the right policies have been chosen to make sure that the owner’s wishes can be carried out. 30 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 30 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 If a person’s absence from work has a financial impact on the business, then they are considered a ‘key person’. As a business owner, it’s likely that you fall into this category. Loss of a key person may have a wider financial impact because they may be: • Able to attract revenue due to key relationships or their ability to bring in new business. • More productive than other workers. • Harder to replace, which increases costs within the business. • Particularly valuable because they can do more than one role (meaning you may need two or more people to replace them). It is important to understand what risks are associated with your key people and manage them effectively through both the right types of insurance policies and some basic planning to de-risk those people as much as possible. Liabilities Often business debt is personally guaranteed by the owners and their personal assets. However, many people have not ensured that they can repay any debts if they have to exit a business due to disablement or death and have their personal guarantees removed. If this is not done, a former shareholder could still be liable for future borrowings of the company. Loss of income We tend to have a “she’ll be right” attitude when it comes to setting out clear agreements with our business partners. However, it’s important to ensure that you make provision for an income until retirement to protect you in the event that you’re not able to work again. This could be achieved by a combination of shareholder agreement (for example, on how long a shareholder will be paid) and a suitable income protection policy. There are many different policies in the market with different tax implications. It’s well worth reviewing these policies to make sure that they meet your requirements. 31 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 31 20/05/2015 9:19:18 a.m. RIGHT HAND PAGE Keeping Your Money Key person Keeping Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 This is important because: • You might not just be dealing with your friend. In the case of severe disablement or death of a shareholder, the remaining shareholders may be instead dealing with a third party such as a spouse or trustee who may not understand the business or its value. • In many cases the exiting person was also a key person. This may have affected the profitability of the business and caused further financial pressure. Having clear agreements and planning in place to manage the risks of an unplanned exit ensures that for the owners, their families and third parties there is certainty as to what needs to happen and this can be done in a quick and cost effective way with minimal disruption to the business. It also allows the owners to ensure that they have policies in place that are suitable to support their agreements and ensure that the owners’ wishes are carried out. Handling disputes At the end of the day, there’s no fool-proof way to avoid a dispute. But there are some simple steps you can take to safeguard yourself as much as possible. The top three ways to avoid a dispute: • Have a written and clear contract that defines the roles and expectations of all parties involved to avoid confusion and misconception. • Communicate during the work and obtain site instructions or requests for information before doing the work. • Keep a paper trail of what you’ve been asked to do during the project as clear evidence of what has happened. The top three ways to create a problem for yourself: • Do your work on a handshake. • Accept a standard form contract without bothering to read it (or tailor it to your own needs). • Accept variations or site instructions verbally and without a proper paper trail. 32 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 32 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 33 20/05/2015 9:19:18 a.m. RIGHT HAND PAGE Keeping Your Money 33 LEFT HAND PAGE In this section: • Pathways to growth • Exit strategies • Employment Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 34 20/05/2015 9:19:18 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Pathways to growth There are a number of ways to approach growing a business – and many forms of growth that a business can take. The most common ways to achieve growth are discussed below: • Organic – This is where the business grows naturally by itself. It can either happen quickly or over a longer period of time. This largely depends on the effort put into the business and how targeted that effort is. – Care needs to be taken to ensure that resources grow at the same rate as the rest of the business. Otherwise, the quality of the jobs may suffer and the hard work to grow the business is in vain. • Acquisitions – Acquisitions are a way to achieve growth quickly, as the current business immediately benefits from the additional size and ability of the acquired business. – However, this form of growth can create problems if not implemented correctly. It is increasingly important to ensure that proper due diligence is carried out on any potential acquisition. There are numerous horror stories where the financial performance of the acquired business had been inflated or the type of processes used by each business did not complement each other when brought together. • Joint venture – A joint venture is usually on a project type basis and is an effective way to bring in more resources and experience for a project that your business would otherwise not be able to undertake. – It is important to ensure that the other parties that you are looking to go into the project with have similar views on the project and are willing to work cohesively to ensure that the project is finished on time and on budget. • Diversification – Diversification can either be vertical (think cradle to the grave – taking over supply chain and finished product) or horizontal (branching out – taking over electrical, plumbing etc.). 35 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 35 20/05/2015 9:19:19 a.m. RIGHT HAND PAGE Growing Your Money Growing Your Money Growing Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 – It is a good way to either spread risk or protect the business from being susceptible to either supplier demands or other contractors. Coupled with the different ways to achieve growth, there are a few other considerations to keep in mind: • When to get off the tools – This can be an important aspect of the process. As the business grows, there becomes the need for someone to step into a full-time organisation management role. – The timing of this is important. It is usually better to jump into this role earlier rather than later to ensure that the ball isn’t dropped. • Timing growth with the market – It is critical to get the growth phase aligned with the pick-up of the market. – There is little point investing capital in the business (or acquiring a new business) if the market is slow and it will be difficult to generate work to provide a return. Exit strategies An important aspect of any business that is often overlooked is how the owner will exit the business once they feel the time is right. The most critical aspect of this is preparing early. If you feel that you want to retire, or leave the business in five years’ time, then you need to start preparing for the exit now. Exit options can include: • Selling the business to current staff. • Selling to a competitor. • Passing the business on to family. • Selling to any other willing buyer. There can often be stages to the exit. The ideal exit is a clean one, where the whole business is transferred at a single point in time. However, a more common exit is where the current owner stays on for a period of time and helps the new owner learn the new business. This can also include the seller leaving capital in business to be paid out over time. 36 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 36 20/05/2015 9:19:19 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Employee or independent contractor? When hiring new staff, it’s important to get the distinction right between an employee and a contractor. The tax consequences of a worker being either a contractor or employee are significant and include the following: • Deduction of PAYE and ACC at source. • Employees cannot claim business related expenses as tax deductions in their income tax returns. There are also other consequences - including rights for holiday and sick leave that come into the equation. There are certain tests to determine whether an individual is an employee or a contractor from a tax perspective. The following factors are considered: • Control. How much control does the business have over the person in terms of what they are doing and how they are to do it? The more control that the business has, the more likely the person is an employee. For example, is the worker expected to work regular hours? • Integration. Is the work performed necessary and integral to the running of the business? If so, then the person is likely to be an employee. If the work is done for - but is just an accessory to - the business, then the person is likely to be a contractor. • Independence. This is the other side to the control test and considers the level of independence the person has from the business. For example, do they have the ability to hire people to help them complete their role? Do they take on all the profits and risks of their role? Do they supply their own equipment? The more independence that a person has, the more likely they are to be a contractor. • Intention test. What is the intention of the agreement between the business and the person? All aspects of the agreement are taken into account, not just the status (for example, payment clauses may indicate an employment relationship rather than a contractor relationship). 37 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 37 20/05/2015 9:19:19 a.m. RIGHT HAND PAGE Growing Your Money Employment Growing Your Money LEFT HAND PAGE Building Strong Foundations | A Guide to Better Business | 2015 • Fundamental test. Is the person essentially operating their own business? Is the business simply a contract? If so, then the person will likely be a contractor. • Other factors. Factors such as holiday pay, sick leave, bonuses and employment agreements also add weight to the fact that a person is likely to be an employee. It is important to note that not all tests need to show the same result, the approach taken by the Courts is an “on balance” or majority approach. PAYE When a worker is an employee, it is the responsibility of the employer in the first instance to deduct PAYE and administer tax payments to the Inland Revenue. PAYE needs to be calculated and withheld on each payment to an employee with the required forms and payment made to the Inland Revenue on a monthly basis. When a worker is a contractor, the responsibility usually falls on the contractor to take care of the tax requirements (including what they may be able to claim as tax deductions). The exception to this is labour-only building work, where the payment is required to have 20% withholding tax withheld and paid to the Inland Revenue. Labour-only building work means work or services under a contract or arrangement which is for the supply of labour in connection with a building or construction if the work or services have the following nature: • work or services that, customarily, may form part of the work or services of a carpenter under a building contract. • work or services connected with roof-fixing, steel-fixing, erecting fences, or laying concrete, bricks, blocks, tiles, slabs, or stones, if the relevant building or construction is not land that is used or intended to be used for farming or agriculture. • work or services connected with hanging wallpaper, hanging decorative wall coverings or furnishings, or painting or decorating (including plastering). • work or services connected with installing fibrous plaster, wallboard, insulating material, interior tiles, interior lining, floor tiles, carpet, linoleum, or floor coverings. 38 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 38 20/05/2015 9:19:19 a.m. Building Strong Foundations | A Guide to Better Business | 2015 The scope of your health and safety responsibilities, the way in which they apply to you, and the penalties that you may be liable for are all dependent on your own particular circumstances - which will need to be reassessed from time to time. It’s important to be aware that New Zealand’s current Health and Safety system is changing. The government plans to adopt the Australian model by the end of 2015, and there will be no grace period. There are key changes in the areas of fines, compliance and due diligence duties for directors and officers (which includes those who make decisions that affect whole or substantial part of business). In particular, knowledge has moved from being a defence to an offence and there has been a six-fold increase in fines for non-compliance. Insurance against fines is invalid, of no effect and is itself an offence. Minter Ellison Rudd Watts has a health and safety toolkit we can email you. We also issue regular health and safety updates, so let us know if this is of interest to you. If you have an incident on site, or if you have any concerns regarding the extent or nature of your obligations (including whether you are in breach of Health and Safety laws, if you are being investigated, or if you are being threatened with an investigation), you should seek independent legal advice as soon as possible. 39 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 39 20/05/2015 9:19:19 a.m. RIGHT HAND PAGE As a builder, you are subject to wide-ranging obligations under New Zealand’s Health and Safety legislation. Growing Your Money Health and safety LEFT HAND PAGE • Minter Ellison Rudd Watts • Crowe Horwath • Bank of New Zealand Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 40 20/05/2015 9:19:19 a.m. Building Strong Foundations | A Guide to Better Business | 2015 Minter Ellison Rudd Watts Mark Crosbie Julia Batchelor-Smith Partner Senior Associate P +64 9 353 9968 M+64 21 633 131 P +64 9 353 9930 M+64 21 299 1094 mark.crosbie@minterellison.co.nz julia.batchelor-smith@minterellison.co.nz Minter Ellison Rudd Watts Minter Ellison Rudd Watts Nick Saxton Iain Stephenson Senior Associate Senior Solicitor P +64 9 353 9707 M+64 27 524 4879 P +64 9 353 9896 nick.saxton@minterellison.co.nz iain.stephenson@minterellison.co.nz Crowe Horwath Crowe Horwath Ryan Watt Peter Van Der Heijden Tax Advisory Manager - Business Advisory P +64 9 968 5622 P +64 9 968 5622 ryan.watt@crowehorwath.co.nz peter.vanderheijden@crowehorwath.co.nz Bank of New Zealand Crowe Horwath Anthony Campbell Sarah-May Vaealiki Mobile Home Loan Specialist | Housing Under Construction, Auckland Senior Risk Managment Advisor P +64 9 488 1754 M+64 21 021 33445 M+64 21 864 812 sarah-may.vaealiki@crowehorwath.co.nz anthony_campbell@bnz.co.nz 41 Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 41 20/05/2015 9:19:19 a.m. RIGHT HAND PAGE Minter Ellison Rudd Watts Up and Running Contacts Contacts Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 42 20/05/2015 9:19:20 a.m. Notes Notes INSIDE BACK COVER 300GSM - FINISHED CUT SIZE 148mm X 210mm Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 43 20/05/2015 9:19:20 a.m. www.crowehorwath.co.nz | www.bnz.co.nz | www.minterellison.co.nz . Building Strong Foundations_F5_Finished size 148mm x 210mm.indd 44 20/05/2015 9:19:20 a.m. OUTSIDE BACK COVER 300GSM - FINISHED CUT SIZE 148mm X 210mm Minter Ellison Rudd Watts, Crowe Horwath and BNZ have compiled the information in this guide from a number of sources. Whilst all care has been taken, Minter Ellison Rudd Watts, Crowe Horwath and BNZ have not verified that such information is correct, accurate or complete and make no representation or warranty as to the accuracy or completeness of any statement contained herein. Minter Ellison Rudd Watts, Crowe Horwath and BNZ accept no liability or responsibility to any party in respect of this document. This document has been prepared for the purposes of providing general information, without taking into account any particular person’s objectives, situation or needs. You should seek independent legal and/or professional advice having regard to your own objectives, situation or needs before taking any action.