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The name of the logged in user appears on the left side of the top option bar. 2 Tab bar - Use the tab bar to display and manage units, user accounts, reports, system settings and session profiles. 3 Top navigation bar - The selections in the top navigation bar vary, depending on the active tab in the tab bar. Topics relevant to each selection display in the side navigation bar. 4 Side navigation bar - Use the side navigation bar to select system information to display or edit in the content area. The side navigation bar contains arrows that affect its display. 5 Content area - The information specified by the tab bar, top navigation bar and side navigation bar selections is displayed and changed in the content area. Accessing Target Devices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sing the Side Navigation Bar 7KH VLGH QDYLJDWLRQ EDU LV XVHG WR GLVSOD\ ZLQGRZV WKDW VSHFLI\ VHWWLQJV RU SHUIRUP RSHUDWLRQV 7KH FRQWHQWV RI WKH VLGH QDYLJDWLRQ EDU YDULHV GHSHQGLQJ RQ WKH WDE DQG WRS QDYLJDWLRQ EDU VHOHFWLRQV DQG WKH ZLQGRZ WKDW LV GLVSOD\HG &KDSWHU '69LHZ ([SORUHU :LQGRZV 29 Figure 3.2: Example Side Navigation Bar Table 3.2: Side Navigation Bar Descriptions Number Description 1 Expand All Nodes - Click this arrow in the upper right corner to expand all nodes and display additional links. 2 Collapse All Nodes - Click this arrow in the upper right corner to collapse all nodes and their links. 3 Collapse Node - Click this arrow to collapse an opened tree branch and its links. 4 Expand Node - Click this arrow to expand a closed tree branch and display its links. <RX PD\ FKRRVH ZKHWKHU DQ H[SDQGHG QRGH ZLOO FROODSVH ZKHQ DQRWKHU ([SDQG 1RGH DUURZ LV VHOHFWHG 6HH &KDQJLQJ XVHU RSWLRQV RQ SDJH &OLFNLQJ RQ D OLQN WKDW GRHV QRW FRQWDLQ DQ DUURZ ZLOO GLVSOD\ LWV FRUUHVSRQGLQJ ZLQGRZ 6RPH ZLQGRZV FRQWDLQ DGGLWLRQDO OLQNV ZKLFK PD\ GLVSOD\ DQRWKHU ZLQGRZ DQG D VLGH QDYLJDWLRQ EDU ZLWK GLIIHUHQW FRQWHQW 30 '69LHZ ,QVWDOOHU8VHU *XLGH Using Windows Sorting information in a window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iltering information in a window 6RPH '69LHZ VRIWZDUH ZLQGRZV DOORZ \RX WR ILOWHU OLVW LQIRUPDWLRQ E\ SURYLGLQJ D WH[W VWULQJ WKDW ZLOO EH XVHG WR UHWULHYH PDWFKLQJ LWHPV )LOWHULQJ LV XVHIXO LI \RX KDYH PDQ\ WDUJHW GHYLFHV RU RWKHU LWHPV WKDW H[WHQG RYHU PDQ\ SDJHV :LQGRZV WKDW DOORZ ILOWHULQJ FRQWDLQ D WH[W ILHOG DQG D )LOWHU EXWWRQ LQ WKH FRQWHQW DUHD DV VKRZQ LQ )LOWHULQJ LV SHUIRUPHG HLWKHU RYHU WKH HQWLUH OLVW RI LWHPV RU RI VSHFLILHG FROXPQV DQG FDQ SURYLGH D VKRUWHU PRUH H[DFW OLVW RI LWHPV :KHQ ILOWHULQJ LV SHUIRUPHG HDFK URZ DQG FROXPQ LV VHDUFKHG IRU WKH VSHFLILHG WH[W VWULQJ )RU H[DPSOH \RX PD\ ZLVK WR SHUIRUP ILOWHULQJ WR OLVW RQO\ '65 VZLWFKHV LQ WKH 1DPH FROXPQ WDUJHW GHYLFHV ZLWK .90 FRQQHFWLRQV LQ WKH $FWLRQ FROXPQ LGOH $&6 FRQVROH VHUYHUV LQ WKH 6WDWXV FROXPQ DQG VR RQ $GGLWLRQDOO\ IURP D 8QLWV 9LHZ ZLQGRZ \RX FDQ XVH WKH &XVWRP )LHOGV DQG )LOWHU OLQN WR H[FOXGH FROXPQV IURP WKH ILOWHU DQG SURYLGH D PRUH H[DFW OLVW RI ILOWHUHG LWHPV 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH :KHQ WKH WRSRORJ\ IHDWXUH LV HQDEOHG LQ D 8QLWV 9LHZ ZLQGRZ ERWK SDUHQW DQG FKLOG XQLWV ZLOO GLVSOD\ LQ WKH ILOWHUHG YLHZ )RU H[DPSOH LI \RX ILOWHU IRU D FKLOG QDPHG WDUJHW GHYLFH WKDW LV DWWDFKHG WR D '65 VZLWFK WDUJHW GHYLFH ZLOO DSSHDU EHORZ WKH '65 VZLWFK LQ WKH ILOWHUHG YLHZ :KHQ ILOWHULQJ \RX PD\ XVH DQ DVWHULVN EHIRUH DQGRU DIWHU WH[W VWULQJV DV D ZLOGFDUG )RU H[DPSOH W\SLQJ emailserver* DQG FOLFNLQJ )LOWHU ZLOO GLVSOD\ LWHPV ZLWK HPDLOVHUYHU DW WKH EHJLQQLQJ VXFK DV HPDLOVHUYHU HPDLOVHUYHUEDFNXS 7\SLQJ *emailserver* DQG FOLFNLQJ )LOWHU ZLOO GLVSOD\ LWHPV FRQWDLQLQJ HPDLOVHUYHU LQ DQ\ SDUW RI WKH QDPH VXFK DV HPDLOVHUYHU HPDLOVHUYHUVWRUH WGHPDLOVHUYHU WGHPDLOVHUYHU 7DEOH OLVWV WKH ZD\V \RX PD\ VSHFLI\ WH[W VWULQJV IRU ILOWHULQJ Table 3.3: Filter Text Strings &KDSWHU '69LHZ ([SORUHU :LQGRZV 31 Typed in the Filter Field Results <String> Entering a string displays a filtered list of items that contain the ‘word’ (that is, it will find matching strings that are followed by anything other than a letter or number). For example, typing email will list any items that contain the string email, followed by a space or punctuation mark. If you enter multiple words separated by spaces but without logical operators, OR is assumed, and each word is treated separately. For example, typing email server will display items containing email or server. "<String>" Surrounding the string with quotation marks displays a filtered list of items containing the exact string, including spacing and punctuation. For example, typing "email server” will display items that contain email server. The DSView software will provide a closing quotation mark if it is omitted. <String1> AND <String2> Using the AND logical operator displays the items that contain both strings. For example, typing email and server will display items named email-server-3, email-server-2, server email and so on. <String1> OR <String2> Using the OR logical operator displays the items that contain at least one of the strings. For example, typing email or server will find any items that contain the string email or the string server. (<String>) Parentheses may be used to override the default (left to right) order of precedence during evaluation of a filter string. For example, searching for email and server or service would be the equivalent of ((email and server) or service), which may not be the intended search. The user may choose instead to change the order of precedence by grouping the search terms with parentheses, such as (email) and (server or service). NOT <String> Preceding the string with NOT displays all items that do not contain the string. For example, typing not email will display all items except those containing email (email, email server, email-server-1 and so on will not display). To filter the list in a window: ,Q D ZLQGRZ FRQWDLQLQJ D )LOWHU ILHOG W\SH D WH[W VWULQJ LQ WKH ILHOG 6HDUFKHV DUH QRW FDVH VHQVLWLYH &OLFN )LOWHU $ ILOWHUHG OLVW RI WKH LQIRUPDWLRQ LQ WKH ZLQGRZ ZLOO EH GLVSOD\HG &OLFN &OHDU WR UHWXUQ WR D QRQILOWHUHG OLVW 32 '69LHZ ,QVWDOOHU8VHU *XLGH Saving information in a window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sing the Customize link in windows :LQGRZV WKDW FRQWDLQ D &XVWRPL]H RU &XVWRPL]H )LHOGV DQG )LOWHU OLQN DOORZ \RX WR FKDQJH WKH IROORZLQJ LQIRUPDWLRQ 7KH QXPEHU RI LWHPV GLVSOD\HG SHU SDJH LQ WKH ZLQGRZ :KLFK FROXPQV RI LQIRUPDWLRQ DUH GLVSOD\HG LQ 8QLWV 9LHZ ZLQGRZV :KLFK FROXPQV DUH LQFOXGHG LQ D ILOWHU IURP D 8QLWV 9LHZ ZLQGRZ DYDLODEOH IURP WKH &XVWRPL]H )LHOGV DQG )LOWHU OLQN RQO\ %\ FOLFNLQJ WKH &XVWRPL]H OLQN \RX FDQ DOVR VKRZ XQLWV WKDW KDYH EHHQ KLGGHQ LQ D 8QLWV 9LHZ ZLQGRZ NOTE: If you are in a Units View window, the link is displayed as “Custom Fields and Filter” and this window contains additional filtering options. On any other window, the link is displayed as “Customize”. The term “Customize link” is used throughout this document to refer to both links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o customize a window using the Customize link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isplaying pages 0XOWLSOH SDJH ZLQGRZV FRQWDLQ QDYLJDWLRQ EXWWRQV ZKLFK PD\ EH XVHG WR TXLFNO\ PRYH DPRQJ SDJHV Table 3.4: DSView Explorer Page Navigation Buttons 34 '69LHZ ,QVWDOOHU8VHU *XLGH Button Description |< First Page - Navigates to the beginning of a list displayed in a window. << Previous Page - Navigates to the previous page of a list displayed in a window. >> Next Page - Navigates to the next page of a list displayed in a window. >| Last Page - Navigates to the end of a list displayed in a window. 7KH SDJH QDYLJDWLRQ EXWWRQV DUH HQDEOHG RQO\ LI WKHUH DUH HQRXJK SDJHV DYDLODEOH WR PDNH WKHP QHFHVVDU\ 7KH QXPEHU RI LWHPV WKDW GLVSOD\ LQ D ZLQGRZ SDJH LV VSHFLILHG E\ XVLQJ WKH &XVWRPL]H OLQN VHH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH ,I D SDJH¶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rinting a window $OO ZLQGRZV FRQWDLQ D SULQW LFRQ DQG WH[W LQ WKH WRS RSWLRQ EDU :KHQ \RX SULQW D ZLQGRZ DOO WKH LQIRUPDWLRQ RQ WKH SDJH LV SULQWHG QRW MXVW WKH YLVLEOH SRUWLRQ To print a window: ,Q WKH WRS RSWLRQ EDU FOLFN 35,17 RU WKH SULQW LFRQ 7KH 3ULQW GLDORJ ER[ ZLOO DSSHDU 6SHFLI\ RSWLRQV WR XVH WKHQ FOLFN 3ULQW WR SULQW WKH ZLQGRZ DQG FORVH WKH 3ULQW GLDORJ ER[ Refreshing a window $ ZLQGRZ PD\ EH UHIUHVKHG DW DQ\ WLPH E\ FOLFNLQJ 5()5(6+ RU WKH UHIUHVK LFRQ LQ WKH WRS RSWLRQ EDU %\ GHIDXOW VWDWXV LQIRUPDWLRQ DXWRPDWLFDOO\ UHIUHVKHV HYHU\ VHFRQGV 7KLV LQWHUYDO PD\ EH FKDQJHG RU GLVDEOHG 6HH &KDQJLQJ XVHU RSWLRQV RQ SDJH &KDSWHU '69LHZ ([SORUHU :LQGRZV Using keyboard commands ,Q DGGLWLRQ WR XVLQJ D PRXVH FHUWDLQ NH\ERDUG FRPPDQGV PD\ EH XVHG WR VHOHFW DQG FKDQJH LWHPV LQ ZLQGRZV Table 3.5: General Keyboard Commands Key Description Tab Transfers focus to the next control in the window, including the calendar Shift-Tab Transfers focus to the previous HTML control 7DEOH OLVWV WKH NH\ERDUG FRPPDQGV WKDW PD\ EH XVHG ZKHQ D FDOHQGDU LV HQDEOHG DQG KDV IRFXV Table 3.6: Calendar Keyboard Commands Key Description Enter or Space Displays or closes the calendar. Esc Closes the calendar. Page Up Decrements the month by one month and selects the first day of the month. Page Down Increases the month by one month and selects the first day of the month. Right Arrow Increments the day by one day. If the last day of the month is selected and the Right Arrow key is pressed, the month is incremented to the next month. Left Arrow Decrements the day by one day. If the first day of the month is selected and the Left Arrow key is pressed, the month is decremented to the previous month. Up Arrow Decrements the weekday by one week. If the first weekday type of the month is selected and the Up Arrow key is pressed, the month is decremented to the previous month. Down Arrow Increments the weekday by one week. If the last weekday type of the month is selected and the Down Arrow key is pressed, the month is incremented to the next month. 7DEOH OLVWV WKH NH\ERDUG FRPPDQGV WKDW PD\ EH XVHG ZKHQ D VSLQQHU LV HQDEOHG DQG KDV IRFXV Table 3.7: Spinner Keyboard Commands 35 36 '69LHZ ,QVWDOOHU8VHU *XLGH Key Description Up Arrow Increments the spinner number by one Down Arrow Decrements the spinner number by one 37 Basic Operations 4 7KLV FKDSWHU GHVFULEHV EDVLF RSHUDWLRQV DQG VHWWLQJV LQFOXGLQJ JOREDO V\VWHP SURSHUWLHV SURILOHV EXLOWLQ XVHU JURXSV DQG SUHHPSWLRQ OHYHOV DSView Help NOTE: The DSView Help on page 37 section only applies to DSView software versions 3.5 or later. 7KH '69LHZ KHOS LV KRVWHG RQ WKH $YRFHQW ZHE VLWH ,I \RX GR QRW KDYH FRQWLQXRXV DFFHVV WR WKH ,QWHUQHW \RX PD\ ZLVK WR LQVWDOO WKH KHOS RQ WKH ORFDO '69LHZ VHUYHU NOTE: Help for DSView software plug-ins is automatically installed on your local server and is not available from the Avocent web site. Configuring the DSView help location '69LHZ DGPLQLVWUDWRUV FDQ FKDQJH WKH '69LHZ KHOS ORFDWLRQ DW DQ\ WLPH +HOS LV FRQILJXUHG LQGHSHQGHQWO\ IRU HDFK '69LHZ KXE DQG VSRNH VHUYHU To configure the DSView help location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f your DSView software version is several versions prior to the current version, the help may not be available on the Avocent web site. In this case, when you access the help from the web, you are prompted to save a .zip file of the help to the local device. Complete the Installing DSView help on a local server on page 38 procedure. Installing DSView help on a local server <RX FDQ DXWRPDWLFDOO\ GRZQORDG WKH KHOS IURP WKH $YRFHQW ZHE VLWH XVLQJ WKH '69LHZ VRIWZDUH RU \RX FDQ YLVLW ZZZDYRFHQWFRPGVYLHZKHOS WR EURZVH IRU WKH DSSURSULDWH YHUVLRQ DQG VDYH D ]LS ILOH RI WKH KHOS WR ORFDO PHGLD To download or update DSView help on the local server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f you reinstall or upgrade the DSView software, the DSView help location is reset to From the Avocent web site. Complete the Installing DSView help on a local server on page 38 procedure if you want to access the help from the local server. Global System Properties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egal Notice <RX PD\ HQDEOH RU GLVDEOH WKH GLVSOD\ RI D OHJDO FDSWLRQ DQG GLVFODLPHU SULRU WR XVHUV ORJJLQJ LQ WR WKH '69LHZ VRIWZDUH :KHQ HQDEOHG WKH OHJDO GLVFODLPHU LV GLVSOD\HG HYHU\ WLPH D XVHU ORJV LQ 7KH OHJDO QRWLFH IHDWXUH DIIHFWV DOO '69LHZ VHUYHUV LQ WKH V\VWHP DIWHU UHSOLFDWLRQ VHH 5HSOLFDWLRQ RQ SDJH 2QO\ '69LHZ VRIWZDUH DGPLQLVWUDWRUV PD\ FRQILJXUH WKH OHJDO QRWLFH To enable or disable and configure the legal notice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ompliance Configuration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hen PCI compliance is enabled, the exporting of the DSView server CSR files, PEM certificates and SSH keys does not submit the request to the client's browser; instead the files are saved in the DSView server user's home directory. The CSR filename is the name of the DSView server with extension .p10, the PEM certificate filename is DSView System Certificate.pem, and the SSH key filename is DSView System Certificate.pub. For example, if the server is running on Windows XP and the name of the server is WinXPServer, the files are saved to [rootdrive]\Documents and Settings\[username]\ and the names are: - CSR file = WinXPServer.p10 - PEM certificate = DSView System Certificate.pem - SSH key = DSView System Certificate.pub To enable PCI compliance: &OLFN WKH 6\VWHP WDE &OLFN *OREDO 3URSHUWLHV LQ WKH WRS QDYLJDWLRQ EDU &OLFN 3&, &RPSOLDQFH LQ WKH VLGH QDYLJDWLRQ EDU 7KH 3&, &RPSOLDQFH 3URSHUWLHV ZLQGRZ ZLOO RSHQ 7R HQDEOH 3&, FRPSOLDQFH VHOHFW 0DNH '69LHZ 6HUYHU 3&, &RPSOLDQW &OLFN 6DYH 5HVWDUW WKH '69LHZ VHUYHU 5XQ WKH 06, LQVWDOOHU WR SXVK WKH 9LGHR 9LHZHU ILOHV WR WKH ,QWHUQHW ([SORUHU FOLHQWV DFFHVVLQJ WKH '69LHZ VRIWZDUH IROORZ WKH SURFHGXUH LQ 0DQDJLQJ $FWLYH; FRQWUROV RQ SDJH NOTE: The PCI compliance setting is not replicated to other DSView servers. You must configure PCI compliance settings individually for each server that you wish to be PCI compliant. Power Settings &RQILJXUH WKH JOREDO SRZHU VHWWLQJV SURSHUWLHV WR VSHFLI\ KRZ ORQJ WKH '69LHZ VHUYHU ZLOO ZDLW WR UHFHLYH D SRZHU RSHUDWLRQV UHVSRQVH IURP D XQLW To configure power settings: &OLFN WKH 6\VWHP WDE &OLFN *OREDO 3URSHUWLHV LQ WKH WRS QDYLJDWLRQ EDU &KDSWHU %DVLF 2SHUDWLRQV 41 &OLFN 3RZHU 6HWWLQJV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 3RZHU 6HWWLQJV 3URSHUWLHV ZLQGRZ ZLOO RSHQ (QWHU D QXPEHU RI VHFRQGV EHWZHHQ DQG WR VSHFLI\ WKH DPRXQW RI WLPH IRU WKH '69LHZ VHUYHU WR ZDLW IRU SRZHU RSHUDWLRQV WR FRPSOHWH 7KH SUHVHW YDOXH LV VHFRQGV &OLFN 6DYH Profiles 3URILOH LQIRUPDWLRQ FRQWDLQV IHDWXUHV DQG WDVNV WKDW PD\ DIIHFW DFWLRQV ZKHQ XVLQJ WKH '69LHZ VRIWZDUH 7KHVH LQFOXGH 8VHU RSWLRQV &RORU VFKHPH &KDQJLQJ D SDVVZRUG &KRLFH RI VHULDO VHVVLRQ DSSOLFDWLRQ 6SHFLI\LQJ D XVHU FHUWLILFDWH 6SHFLI\LQJ D XVHU 66+ NH\ NOTE: You may also set up KVM session profiles for use with the Video Viewer; see KVM Session Profiles on page 287. Changing user options To change user options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hanging the color scheme :KHQ WKH FRORU VFKHPH LV FKDQJHG LW LV FKDQJHG RQO\ IRU WKH ORJJHG LQ XVHU To change the color scheme: &OLFN WKH 3URILOH WDE &OLFN 3UHIHUHQFHV LQ WKH WRS QDYLJDWLRQ EDU &OLFN &RORU 6FKHPH LQ WKH VLGH QDYLJDWLRQ EDU 7KH &RORU 6FKHPH ZLQGRZ ZLOO RSHQ &OLFN D FRORU VFKHPH WR XVH ,I WKH 6\VWHP &RORUV VFKHPH LV VHOHFWHG WKH '69LHZ ([SORUHU ZLQGRZ ZLOO PDWFK WKH XVHU¶V GHVNWRS FRORU VFKHPH &OLFN 6DYH 7KH FRORU VFKHPH ZLOO EH DSSOLHG WR WKH '69LHZ ([SORUHU ZLQGRZ Changing your password :KHQ WKH '69LHZ VRIWZDUH LQWHUQDO DXWKHQWLFDWLRQ VHUYLFH LV XVHG XVHU DFFRXQWV ZLOO LQGLFDWH LI XVHUV DUH DOORZHG WR FKDQJH WKHLU SDVVZRUG VHH 8VHU DFFRXQW UHVWULFWLRQV DQG H[SLUDWLRQ VHWWLQJV RQ SDJH %\ GHIDXOW SDVVZRUGV PXVW FRQWDLQ DW OHDVW WKUHH FKDUDFWHUV DQG ZLOO QHYHU H[SLUH $ GLIIHUHQW PLQLPXP FKDUDFWHU OHQJWK DQG DQ H[SLUDWLRQ GDWH PD\ EH FRQILJXUHG VHH '69LHZ VRIWZDUH LQWHUQDO DXWKHQWLFDWLRQ VHUYLFH RQ SDJH To change your password: &OLFN WKH 3URILOH WDE &OLFN 3UHIHUHQFHV LQ WKH WRS QDYLJDWLRQ EDU &OLFN &KDQJH 3DVVZRUG LQ WKH VLGH QDYLJDWLRQ EDU 7KH &KDQJH 3DVVZRUG ZLQGRZ ZLOO RSHQ 7\SH \RXU FXUUHQW SDVVZRUG 7\SH DQG FRQILUP WKH QHZ SDVVZRUG &OLFN 6DYH &KDSWHU %DVLF 2SHUDWLRQV 43 Choosing the serial session application <RX PD\ VSHFLI\ WKH DSSOLFDWLRQ WR EH XVHG IRU VHULDO VHVVLRQV WR WDUJHW GHYLFHV '69LHZ VRIWZDUH 7HOQHW 9LHZHU $YRFHQW 6HVVLRQ 9LHZHU :LQ 3X77< 7HOQHW66+ DSSOLFDWLRQ 7KLUG SDUW\ DSSOLFDWLRQ NOTE: If you use a third party Telnet application, the first time you attempt to launch a session, you will be prompted to confirm the use of that application. If you do not confirm the use of that application, the session will not be launched. NOTE: Only the DSView software Telnet Viewer is supported on Macintosh system clients. To specify the serial session application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pecifying a user certificate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o enable user settable certificates: NOTE: Only DSView software administrators may access this procedure. &KHFN WKH $OORZ XVHU WR VHW RZQ FHUWLILFDWH FKHFNER[ &OLFN 6DYH To specify a user certificate: NOTE: A user may access this procedure only if a DSView software administrator has allowed it. &OLFN WKH 3URILOH WDE 3UHIHUHQFHV ZLOO DXWRPDWLFDOO\ EH VHOHFWHG LQ WKH WRS QDYLJDWLRQ EDU &OLFN &UHGHQWLDOV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ FOLFN &HUWLILFDWH 7\SH WKH SDWK DQG QDPH RI WKH FHUWLILFDWH RU EURZVH WR WKH FHUWLILFDWH ORFDWLRQ &OLFN 6DYH $Q XSGDWHG &HUWLILFDWH ZLQGRZ ZLOO RSHQ Specifying an SSH key $ XVHU PD\ VSHFLI\ DQ 66+ NH\ LI WKH DGPLQLVWUDWRU KDV DOORZHG LW $V DQ DOWHUQDWLYH WR WKLV PHWKRG WKH DGPLQLVWUDWRU PD\ VSHFLI\ WKH 66+ NH\ LQ WKH XVHU DFFRXQW SURSHUWLHV 6HH 8VHU 66+ NH\ RQ SDJH To enable user settable SSH keys: NOTE: Only DSView software administrators may access this procedure. &OLFN WKH 6\VWHP WDE &OLFN 8VHU &UHGHQWLDO 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU &KHFN WKH $OORZ XVHU WR VHW RZQ 66+ NH\ FKHFNER[ &OLFN 6DYH To specify an SSH key: NOTE: A user may access this procedure only if a DSView software administrator has enabled it. &OLFN WKH 3URILOH WDE 3UHIHUHQFHV ZLOO DXWRPDWLFDOO\ EH VHOHFWHG LQ WKH WRS QDYLJDWLRQ EDU &OLFN &UHGHQWLDOV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ VHOHFW 66+ .H\ 7\SH WKH FKDUDFWHU QDPH RI WKH ILOH FRQWDLQLQJ WKH SXEOLF 66+ NH\ WKDW ZDV JHQHUDWHG E\ D WKLUG SDUW\ NH\ JHQHUDWRU RU EURZVH WR WKH ILOH ORFDWLRQ &KDSWHU %DVLF 2SHUDWLRQV 45 &OLFN 6DYH $Q XSGDWHG 66+ .H\ ZLQGRZ ZLOO RSHQ 7KH 66+ NH\ ILOH ZLOO EH XSORDGHG WR WKH '69LHZ VHUYHU IRU XVH LQ DXWKHQWLFDWLQJ WKH XVHU Enabling user credential caching 8VHU FUHGHQWLDO FDFKLQJ SURYLGHV D VLQJOH VLJQRQ PHWKRG IRU DFFHVVLQJ XQLWV VXSSRUWHG E\ FHUWDLQ SOXJLQV ,I HQDEOHG WKH FUHGHQWLDOV XVHG WR ORJ LQ WR WKH '69LHZ VRIWZDUH DUH PDLQWDLQHG LQ D VHFXUH LQWHUQDO FDFKH $ VXSSRUWHG SOXJLQ VXFK DV WKH 9LUWXDOL]DWLRQ SOXJLQ FDQ UHWULHYH WKHVH FUHGHQWLDOV WR ORJ LQ WR FRQQHFWHG XQLWV To enable user credential caching: NOTE: Only DSView software administrators may access this procedure. &OLFN WKH 6\VWHP WDE &OLFN *OREDO 3URSHUWLHV 7DE &OLFN 8VHU &UHGHQWLDO 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU &KHFN WKH (QDEOH FUHGHQWLDO FDFKLQJ FKHFNER[ &OLFN 6DYH $Q\ FXUUHQWO\ ORJJHG LQ XVHUV PXVW ORJ RXW DQG ORJ LQ DJDLQ IRU WKHLU FUHGHQWLDOV WR EH FDFKHG Built-in User Groups :KHQ D XVHU DFFRXQW LV DGGHG WR WKH '69LHZ VRIWZDUH V\VWHP WKH XVHU PD\ EH DVVLJQHG WR DQ\ RI WKH IROORZLQJ EXLOWLQ XVHU JURXSV '69LHZ VRIWZDUH DGPLQLVWUDWRUV $SSOLDQFH DGPLQLVWUDWRUV 8VHU DGPLQLVWUDWRUV $XGLWRUV 8VHUV (YHU\RQH 7DEOH OLVWV WKH RSHUDWLRQV DOORZHG IRU WKH EXLOWLQ XVHU JURXSV Table 4.1: Built-In User Group Allowed Operations 46 '69LHZ ,QVWDOOHU8VHU *XLGH Built-In User Group Operation Software Admin- User Administrator istrator Appliance Configure DSView software system-level settings Yes No Add, change, import and delete DSView software Yes Backup and restore the DSView software database Auditors Users No No No Yes No No No Yes No No No No Register a spoke server Yes No No No No Add, change and delete units Yes No Yes No No Add, change and delete unit groups Yes Yes Yes No No Configure access rights Yes Yes Yes No No Add, change and delete sites, departments and locations Yes No Yes No No Add, change and delete external authentication services Yes Yes No No No Add, change, delete user accounts and user-defined user groups Yes Yes No No No Yes No No Yes No Yes Yes Yes Yes Yes All event-related operation Change your own password Administrator ,Q DGGLWLRQ WR WKH EXLOWLQ XVHU JURXSV WKH '69LHZ VRIWZDUH VXSSRUWV XVHUGHILQHG XVHU JURXSV VHH *URXSLQJ 8QLWV RQ SDJH &KDSWHU %DVLF 2SHUDWLRQV 47 Preemption Levels 7KH SUHHPSWLRQ OHYHO RI XVHUV GHWHUPLQHV ZKHWKHU WKH\ PD\ LQWHUUXSW RU GLVFRQQHFW DQRWKHU XVHU¶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able 4.2: User and User Group Preemption Levels Preemption Level Description 4 The default preemption level for a new local user of a KVM switch or serial console appliance. 3 The default preemption level for the DSView software administrator and appliance administrator user groups. 2 The default preemption level for the user administrator user group. 1 The default preemption level for the users and auditors groups. 7KH SUHHPSWLRQ OHYHOV PD\ EH XVHG LQ WKH IROORZLQJ ZD\V 8VHU SUHHPSWLRQ OHYHO 7KLV LV WKH SUHHPSWLRQ OHYHO DVVLJQHG WR D XVHU E\ D '69LHZ VRIWZDUH DGPLQLVWUDWRU RU XVHU DGPLQLVWUDWRU ,I WKLV YDOXH LV ODUJHU WKDQ WKH KLJKHVW SUHHPSWLRQ OHYHO RI WKH XVHU JURXS WR ZKLFK WKH XVHU EHORQJV WKH YDOXH ZLOO EH XVHG DV WKH HIIHFWLYH XVHU SUHHPSWLRQ OHYHO *URXS SUHHPSWLRQ OHYHO 7KLV LV WKH SUHHPSWLRQ OHYHO DVVLJQHG WR XVHU JURXSV WR ZKLFK WKH XVHU EHORQJV ,I WKH XVHU LV DVVLJQHG WR PXOWLSOH XVHU JURXSV ZLWK GLIIHUHQW SUHHPSWLRQ OHYHOV WKLV ZLOO EH WKH SUHHPSWLRQ OHYHO RI WKH XVHU JURXS ZLWK WKH KLJKHVW OHYHO )RU 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WR VDYH WKH VHWWLQJV DQG FORVH WKH GLDORJ ER[ Certificates 7KH '69LHZ VRIWZDUH V\VWHP XVHV FHUWLILFDWHV WR SURYLGH VHFXUH WUDQVDFWLRQV EHWZHHQ FRPSRQHQWV DQG WR XQLTXHO\ LGHQWLI\ FRPSRQHQWV LQ WKH V\VWHP System certificate and SSH key 7KH '69LHZ VRIWZDUH V\VWHP JHQHUDWHV DQG PDQDJHV D V\VWHP FHUWLILFDWH DQG 66+ NH\ 7KH V\VWHP FHUWLILFDWH RU 66+ NH\ PD\ EH H[SRUWHG WR D ORFDO GLUHFWRU\ WKH FHUWLILFDWH¶V SXEOLF NH\ PD\ WKHQ EH XVHG WR YDOLGDWH WKH VLJQDWXUH RI GDWD ORJ ILOHV 6HH 9HULI\LQJ GDWD ORJ ILOH GLJLWDO VLJQDWXUHV RQ SDJH To view or export the system certificate or SSH key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erver certificates $ '69LHZ VHUYHU FHUWLILFDWH 8QLTXHO\ LGHQWLILHV WKH '69LHZ VHUYHU WR '69LHZ VRIWZDUH FOLHQWV FRQQHFWLQJ WR WKH VHUYHU XVLQJ ZHE EURZVHUV 8QLTXHO\ LGHQWLILHV WKH '69LHZ VHUYHU WR RWKHU '69LHZ VHUYHUV LQ WKH V\VWHP DQG SURYLGHV IRU VHFXUH WUDQVDFWLRQV EHWZHHQ WKHP 3URYLGHV IRU VHFXUH WUDQVDFWLRQV EHWZHHQ '69LHZ VRIWZDUH FOLHQWV DQG WKH '69LHZ VRIWZDUH VHUYHU $ 6HFXULW\ $OHUW GLDORJ ER[ PD\ DSSHDU LI WKHUH DUH VHUYHU FHUWLILFDWH LVVXHV 6HH 6HUYHU FHUWLILFDWHV RQ SDJH IRU LQIRUPDWLRQ DERXW FHUWLILFDWH DOHUWV DQG XSGDWLQJ VHUYHU FHUWLILFDWHV Client certificates '69LHZ VRIWZDUH FOLHQW FHUWLILFDWHV DOVR NQRZQ DV XVHU FHUWLILFDWHV DUH XVHG WR DXWKHQWLFDWH FOLHQW XVHUV GXULQJ ORJLQ ZKHQ WKH '69LHZ VRIWZDUH LQWHUQDO DXWKHQWLFDWLRQ VHUYLFH LV FRQILJXUHG LQ WKHLU XVHU DFFRXQWV 6HH $GGLQJ 8VHU $FFRXQWV RQ SDJH 7R XVH '69LHZ VRIWZDUH FOLHQW FHUWLILFDWHV IRU DXWKHQWLFDWLRQ D '69LHZ VRIWZDUH DGPLQLVWUDWRU PXVW ILUVW HQDEOH FHUWLILFDWH DXWKHQWLFDWLRQ VHH &OLHQW VHVVLRQ LQIRUPDWLRQ RQ SDJH 2QFH WKLV LV HQDEOHG WKH '69LHZ VHUYHU ZLOO SURPSW WKH FOLHQW ZHE EURZVHU WR VHQG LWV XVHU FHUWLILFDWHV 7KH '69LHZ VRIWZDUH FOLHQW FHUWLILFDWH PXVW ILUVW EH ORDGHG LQWR WKH FOLHQW ZHE EURZVHU DQG EH DVVRFLDWHG ZLWK D XVHU DFFRXQW 7KHUH DUH WZR ZD\V WR GR WKLV 7KH FHUWLILFDWH ORFDWLRQ FDQ EH VSHFLILHG LQ D XVHU DFFRXQW VHH 8VHU FHUWLILFDWHV RQ SDJH 7KH '69LHZ VRIWZDUH DGPLQLVWUDWRU PD\ HQDEOH XVHUVHWWDEOH FHUWLILFDWHV WKHQ WKH XVHU PD\ VSHFLI\ WKH FHUWLILFDWH ORFDWLRQ VHH 6SHFLI\LQJ D XVHU FHUWLILFDWH RQ SDJH ,I WKH V\VWHP FHUWLILFDWH SROLF\ VHH EHORZ LV HQDEOHG IRU XVHU FHUWLILFDWHV WKH FHUWLILFDWH XVHG DW ORJLQ PXVW PHHW WKH SROLF\ UHTXLUHPHQWV 54 '69LHZ ,QVWDOOHU8VHU *XLGH Managed appliance certificates &HUWLILFDWHV DUH DOVR XVHG IRU DXWKHQWLFDWLQJ DQG DXWKRUL]LQJ PDQDJHG DSSOLDQFH VHVVLRQV ZKHQ D PDQDJHG DSSOLDQFH LV DGGHG LQ VHFXUH PRGH 6HH $GGLQJ 8QLWV RQ SDJH System certificate policy and trust store '69LHZ VRIWZDUH DGPLQLVWUDWRUV PD\ FRQILJXUH WKH FHUWLILFDWH SROLF\ E\ HQDEOLQJGLVDEOLQJ VHWWLQJV 7KH WUXVW VWRUH FRQWDLQV D OLVW RI DOO WUXVWHG FHUWLILFDWH DXWKRULWLHV NQRZQ WR WKH '69LHZ VRIWZDUH <RX PD\ DGG UHPRYH RU PRGLI\ WKH ORFDWLRQ RI WUXVW VWRUH HQWULHV To configure certificate policy settings: &OLFN WKH 6\VWHP WDE &OLFN *OREDO 3URSHUWLHV LQ WKH WRS QDYLJDWLRQ EDU &OLFN ; &HUWLILFDWHV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 6\VWHP &HUWLILFDWH 3ROLF\ ZLQGRZ ZLOO RSHQ (QDEOHGLVDEOH FKHFNER[HV RU VHOHFW YDOXHV DV LQGLFDWHG IRU HDFK VHWWLQJ Table 4.3: System Certificate Policy Feature Value when enabled Chain Building Authority Info Access (AIA) Permits the DSView software to use the AIA certificate extension to locate a certificate’s issuer. Max chain length Maximum allowable number of certificates (inclusive) between the leaf certificate and a trusted certificate. Valid range is 1-16. Chain Validation Partial chains Allows partial chains. (If disabled, partial chains will be considered invalid, even if the chain contains a trusted certificate. Usage flags A certificate may be used only for the reasons dictated in the certificate. For example, a certificate must be flagged as CA (Certificate Authority) to be considered a valid certificate issuer. Validity period The current date and time on the server must be within the window on each certificate in the chain. Verify signatures The signatures within the certificate chain are checked for validity. &KDSWHU %DVLF 2SHUDWLRQV Feature 55 Value when enabled Certificate Revocation Lists (CRL) CRL checks If CRLs are available, they are checked to determine a certificate’s revocation status. Distribution points CRLs may be located using the distribution point certificate extension. Reject on error The DSView software will reject a certificate chain if a CRL is specified (either in the certificate or the DSView trust store) and it cannot be read or is invalid. Secure Sockets Layer (SSL) Name verification Outbound SSL connections will verify server names. Subject alternative names The server names may match the certificate common name or one of the subject alternative names. User Certificates Verify using trust store User certificates presented to the DSView software are verified using the System Trust Store. &OLFN 6DYH To display and manage the trust store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\RXU EURZVHU DQG $' VHUYHU RU FRQWDFW DQ $YRFHQW WHFKQLFDO VXSSRUW UHSUHVHQWDWLYH IRU DVVLVWDQFH NOTE: When accessing the DSView client using Integrated Windows Authentication, the browser URL must include the DSView intranet name. 7R XVH ,QWHJUDWHG :LQGRZV $XWKHQWLFDWLRQ IRU DXWKHQWLFDWLRQ D '69LHZ VRIWZDUH DGPLQLVWUDWRU PXVW ILUVW HQDEOH LW 6HH &OLHQW VHVVLRQ LQIRUPDWLRQ RQ SDJH Firewalls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igure 4.1: Typical DSView Software System Firewall Configuration Table 4.4: Typical DSView Software System Firewall Configuration Descriptions Numbe Description Number Description 1 DSView Software Client 5 DSView Server 2 HTTPS 6 Proxy 3 Proxy 7 KVM Switch or Serial Console Appliance 4 Firewall 8 Target Devices 57 58 '69LHZ ,QVWDOOHU8VHU *XLGH VPNs $ 9LUWXDO 3ULYDWH 1HWZRUN 931 LV D VHFXUH QHWZRUN WKDW XVHV SXEOLF LQIUDVWUXFWXUH DQG W\SLFDOO\ LQFOXGHV VHYHUDO :LGH $UHD 1HWZRUN :$1 FRPSRQHQWV WKDW PD\ LPSDFW SHUIRUPDQFH RI WKH 931 7\SLFDOO\ WZR VLWHV DUH FRQQHFWHG LQ D 931 QHWZRUN XVLQJ :$1V DQG D URXWHU 7KLV VHWXS SURYLGHV D VHFXUH QHWZRUN EHWZHHQ WKH WZR VLWHV EXW SURFHVVLQJ LV VORZ 6HYHUDO IDFWRUV UHODWHG WR WKH QHWZRUN VHWXS LQFOXGLQJ WKH '69LHZ VRIWZDUH GDWDEDVH UHSOLFDWLRQ VFKHGXOH DQG PHWKRGV RI GHYLFH DFFHVV FDQ DIIHFW WKH VSHHG RI D PXOWLVLWH 931 QHWZRUN 7KH WUDGHRII PXVW EH PDGH EDVHG RQ WKH QHWZRUN VHWXS )UHTXHQW UHSOLFDWLRQ RI WKH '69LHZ VRIWZDUH GDWDEDVH ZLOO LQFUHDVH :$1931 WUDIILF EXW SURYLGH VWHDG\ GDWD UHFHSWLRQ DW WKH ORFDO VLWHV ,QIUHTXHQW GDWDEDVH UHSOLFDWLRQ PDGH DW WKH YDULRXV VLWHV GHFUHDVHV WKH :$1931 WUDIILF EXW GHOD\V WKH UHFHSWLRQ RI FKDQJHV DW WKH ORFDO VLWH ,Q DGGLWLRQ WKH PHWKRGV XVHG WR DFFHVV GHYLFHV DIIHFWV QHWZRUN VSHHG 931 DFFHVV RI D PDQDJHG DSSOLDQFH LV DOZD\V VORZHU WKDQ ORFDO DFFHVV 7KH '69LHZ PDQDJHPHQW VRIWZDUH VXSSRUWV 931V WKDW SURYLGH IXOO WUDQVSDUHQF\ IRU ,3 DGGUHVVHV DV ZHOO DV SRUWV EHWZHHQ VLWHV DQG PDQ\ 931V WKDW SHUIRUP QHWZRUN DGGUHVV WUDQVODWLRQ 1$7 EHWZHHQ VLWHV )RU H[DPSOH WKH 931 LQ )LJXUH FRXOG XVH 1$7 LI 6LWH $ DQG 6LWH % DUH VHSDUDWH FRPSDQLHV WKDW PHUJHG EXW KDYH QRW UHVROYHG WKHLU ,3 DGGUHVVHV 6HH 1$7 'HYLFHV RQ SDJH Figure 4.2: DSView Software System on a VPN Table 4.5: Typical DSView Software System Firewall Configuration Descriptions &KDSWHU %DVLF 2SHUDWLRQV Number Description Number Description 1 DSView Software Client 7 Replication 2 Firewall 8 VPN 3 Site A 9 DSView Software Client 4 Target Devices 10 Site B 5 Hub Server 11 Target Devices 6 Spoke Server NAT Devices 1$7 GHYLFHV HQDEOH D FRPSDQ\ WR XVH PRUH LQWHUQDO ,3 DGGUHVVHV WKDQ WKH\ KDYH DVVLJQHG WR PDQDJHG DSSOLDQFHV 7KH ,3 DGGUHVVHV DUH QRW H[SRVHG RXWVLGH RI WKH 1$7 GHYLFH 1$7 GHYLFHV DUH W\SLFDOO\ XVHG ZLWK D '6/ EURDGEDQG URXWHU $ '69LHZ VRIWZDUH FOLHQW LV FRQQHFWHG WR WKH 1$7 GHYLFH DV VKRZQ LQ )LJXUH ZKLFK WKHQ FRQQHFWV WR WKH FRUSRUDWH QHWZRUN XVLQJ D 931 Figure 4.3: Single NAT Configuration (Client Only) Table 4.6: Single NAT Configuration (Client Only) Descriptions Number Description Number Description 1 DSView Software Client 7 Firewall 2 Private 8 Private 59 60 '69LHZ ,QVWDOOHU8VHU *XLGH Number Description Number Description 3 NAT Device 9 DSView Server 4 Client 10 Managed Appliance 5 Public 11 Corporate 6 VPN $QRWKHU VFHQDULR VKRZQ LQ )LJXUH LV ZKHQ WKH FRUSRUDWH VLWH DOVR XVHV D 1$7 GHYLFH WR VDYH ,3 DGGUHVVHV GRXEOH1$7 6LQFH WKH '69LHZ VRIWZDUH FOLHQW LV WU\LQJ WR DFFHVV D SULYDWH UHVRXUFH LQVLGH WKH FRUSRUDWH VLWH WKH 7&3,3 SRUWV XVHG IRU +7736 DQG WKH SUR[\ VHUYHU PXVW EH FRQILJXUHG WR EH H[SRVHG RQ WKH FRUSRUDWH 1$7 GHYLFH Figure 4.4: Double-NAT Configuration (Client and Corporate) Table 4.7: Double-NAT Configuration (Client and Corporate) Descriptions Number Description Number Description 1 DSView Software Client 7 NAT Device 2 Private 8 Private 3 NAT Device 9 DSView Software Server 4 Client 10 Managed Appliance &KDSWHU %DVLF 2SHUDWLRQV Number Description Number Description 5 Public 11 Corporate 6 VPN 61 NOTE: NAT devices may not be connected between the DSView server and any managed appliances. Licenses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o display license information: &OLFN WKH 6\VWHP WDE &OLFN /LFHQVHV LQ WKH WRS QDYLJDWLRQ EDU &OLFN 6XPPDU\ LQ WKH VLGH QDYLJDWLRQ EDU 7KH /LFHQVH 6XPPDU\ ZLQGRZ ZLOO RSHQ 7DEOH GHVFULEHV WKH ZLQGRZ ILHOGV Table 4.8: License Summary Fields Section Field Description Installation Key or Demo Install Key Serial Number Serial number encoded in the license key for the DSView software hub. 62 '69LHZ ,QVWDOOHU8VHU *XLGH Section Field Description Managed Devices Currently in Use The total number of licenses for managed devices that can be added to and managed by the DSView system. Licensed Total number of licenses for spoke DSView servers. Currently in Use Number of licenses for spoke DSView servers currently in use. Licensed Total number of license IDs for plug-ins. Currently In Use Number of license IDs for plug-ins currently in use. Licensed Total number of Auditor appliances licensed to be added as managed appliances. Currently in Use Number of Auditor appliance licenses currently enabled. Web Services API Licensed Status of the Web Services API licensing; may be enabled or disabled. For more information, see the DSView SDK GUI Access API and Web Services API Installer/User Guide. Child Zones Licensed Total number of zones that can be created. AVR Appliances Licensed Total number of non-Avocent KVM switches that can be managed. These switches are supported by plug-ins; see the corresponding plug-in documentation for specific requirements. Spoke Servers Plug-ins Auditor Appliances To display license keys: &OLFN WKH 6\VWHP WDE &OLFN /LFHQVHV LQ WKH WRS QDYLJDWLRQ EDU &OLFN /LFHQVH .H\V LQ WKH VLGH QDYLJDWLRQ EDU 7KH /LFHQVH .H\V ZLQGRZ ZLOO RSHQ DQG OLVW HDFK LQVWDOOHG OLFHQVH NH\ DQG D GHVFULSWLRQ RI WKH NH\ 2QH RI WKH IROORZLQJ GHVFULSWLRQV ZLOO GLVSOD\ EHVLGH HDFK NH\ $GGV QXPEHU! %DFNXS 6HUYHUV $GGV 1! 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IP address (*) and port used by clients to access the server using the HTTPS (SSL) protocol. You may change the port number used for the HTTPS connection. Network NOTE: When the DSView server is running on a Linux system, the IP address field may contain the loopback address. If this is not desired, edit the /etc/hosts file on the Linux system. Add a new line above the line that defines the loopback address. The new line should contain the IP address, followed by the host name. For example, the following new line adds the IP address 172.30.20.206 for the host name sun-jcv-fc3.avocent.com, above the existing line that defines the loopback address (127.0.0.1). - 172.30.20.206 sun-jcv-fc3.avocent.com - 127.0.0.1 localhost.localdomain sun-jcv-fc3.avocent.com localhost sun-jcv-fc3 DSView server certificate presented to DSView software client web browsers. 66 '69LHZ ,QVWDOOHU8VHU *XLGH Property Description Proxy Server When the Avocent proxy server is used, DSView software client KVM and serial session requests are sent through the DSView server rather than directly to the KVM switch or serial console appliance, which prevents the exposure of the internal address of the managed appliance. You may change the proxy server configuration. EVR1500 environmental monitor, DSI5100 IPMI and generic appliance sessions are not sent through the DSView server, even when the proxy is enabled. SSH Server Enables/disables the SSH server and specifies the port it uses. Trap Destinations The DSView server polls KVM switches or serial console appliances to determine if they are responding. If the managed appliance does not respond, the DSView server sends an SNMP Loss Of Communication (LCM) trap or alert to the external SNMP manager. When the DSView server detects that the appliance is once again communicating, a Regained Communication (RCM) trap is sent from the DSView software server. When a response change occurs during communication between the DSView server and a managed appliance, the DSView software writes the event to the event log and sends an SNMP trap to the configured trap destinations. Trap destinations may also be specified by clicking on a managed appliance and changing the SNMP appliance settings. DSView Client Sessions Settings for inactivity time-out, authentication policy, Single Sign-On (SSO) for the session or restrictions to use specific IP addresses to start the sessions. Also displayed the number of client sessions currently in use. DSView Modem Session Settings for dial-up sessions, including inactivity time-out, time to wait for a connection and dial-back number. Email IP address of the SMTP (Simple Mail Transfer Protocol) server that is used by the DSView software to send email notifications. Unit Status Polling Enables/disables unit status polling for the DSView server, and specifies the delay between polling cycles and the number of managed appliances that will be concurrently polled. Spoke Servers Enables you to manage the DSView software spoke servers in your system. Data Logging Settings for data log file location, archiving and Syslog server. 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“db.zip” -passwd test To manually backup or restore a hub server using a command line on a supported Linux or Solaris system: $FFHVV WKH FRPPDQG SURPSW RQ \RXU V\VWHP &KDQJH GLUHFWRULHV WR WKH GLUHFWRU\ ZKHUH WKH '69LHZ VRIWZDUH LV LQVWDOOHG ZKLFK LV W\SLFDOO\ XVUORFDOGVYLHZVHUYHUELQ 7R EDFNXS WKH '69LHZ VRIWZDUH KXE VHUYHU HQWHU DSViewBackupRestore.sh -backup archive <archive name> -passwd <password> -overwrite 7R UHVWRUH WKH '69LHZ VRIWZDUH KXE VHUYHU HQWHU DSViewBackupRestore.sh -restore archive <archive name> -passwd <password> DUFKLYH QDPH! 1DPH RI WKH DUFKLYH 7KH DUFKLYH RSWLRQ DQG DQ DUFKLYH QDPH DUH UHTXLUHG SDVVZRUG! $ SDVVZRUG WKDW HQFU\SWV WKH DUFKLYH 7KH SDVVZRUG LV RSWLRQDO ZKHQ FUHDWLQJ D EDFNXS ,I D SDVVZRUG LV VSHFLILHG ZKHQ FUHDWLQJ WKH EDFNXS LW ZLOO EH UHTXLUHG ZKHQ UHVWRULQJ WKH EDFNXS RYHUZULWH (QDEOHV RYHUZULWLQJ RI DQ H[LVWLQJ DUFKLYH GXULQJ EDFNXS ,I WKLV SDUDPHWHU LV RPLWWHG QR RYHUZULWLQJ ZLOO RFFXU 7R GLVSOD\ KHOS LQIRUPDWLRQ W\SH DSViewBackupRestore.sh -help 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WR FORVH WKH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ To manually restore a hub server using the Backup and Restore Utility on a supported Windows system: ,Q WKH 6WDUW PHQX RQ \RXU GHVNWRS VHOHFW 6WDUW 3URJUDPV (PHUVRQ '69LHZ %DFNXS DQG 5HVWRUH 8WLOLW\ 7KH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ ZLOO DSSHDU )URP WKH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ FOLFN 5HVWRUH WKH GDWDEDVH IURP D ILOH ,I WKH EDFNXS ILOH LV SDVVZRUGSURWHFWHG FOLFN (QDEOHG DQG W\SH LWV SDVVZRUG LQ WKH 3DVVZRUG ILHOG &OLFN %URZVH DQG XVH WKH 6DYH $V GLDORJ ER[ WR ILQG WKH EDFNXS ILOH &OLFN 5HVWRUH 7KH '69LHZ VRIWZDUH V\VWHP LV UHVWRUHG IURP WKH EDFNXS ILOHV &OLFN &ORVH WR FORVH WKH '69LHZ %DFNXS5HVWRUH 8WLOLW\ GLDORJ ER[ Spoke Servers ,QIRUPDWLRQ RQ WKH KXE VHUYHU LV UHSOLFDWHG RQ RQH RU PRUH VSRNH VHUYHUV ,QIRUPDWLRQ DERXW HDFK VSRNH VHUYHU VXFK DV ,3 DGGUHVV SRUW QXPEHU DQG FHUWLILFDWH LV VWRUHG LQ WKH KXE VHUYHU¶V GDWDEDVH 80 '69LHZ ,QVWDOOHU8VHU *XLGH <RX PD\ VSHFLI\ XS WR FRPSXWHUV DV VSRNH VHUYHUV &RQWDFW $YRFHQW IRU LQIRUPDWLRQ DERXW VSRNH VHUYHU OLFHQVHV 7R LQVWDOO OLFHQVHV VHH /LFHQVHV RQ SDJH NOTE: The DSView management software versions of the spoke server and hub server must match in order to register a spoke server. For example, you may not register a spoke server running DSView software version 3.1 with a hub server running DSView software version 3.2. $ VSRNH VHUYHU PD\ EH FUHDWHG E\ 6SHFLI\LQJ D VSRNH VHUYHU ZKHQ LQVWDOOLQJ WKH '69LHZ VRIWZDUH &RQYHUWLQJ D KXE VHUYHU WR D VSRNH VHUYHU E\ UHJLVWHULQJ LW DV D VSRNH WR DQRWKHU '69LHZ VRIWZDUH KXE VHUYHU 7KH '69LHZ VRIWZDUH V\VWHP GDWD RQ WKH KXE VHUYHU EHLQJ FRQYHUWHG ZLOO EH ORVW DQG WKH FRQYHUWHG KXE VHUYHU ZLOO UHSOLFDWH WKH GDWD RI WKH QHZ VSHFLILHG KXE VHUYHU <RX PD\ DOVR FKDQJH WKH SURSHUWLHV RI D VSRNH VHUYHU RU UHPRYH VSRNH VHUYHUV IURP \RXU V\VWHP To display a list of spoke servers: NOTE: The Spoke Servers window is only available on the hub server. &OLFN WKH 6\VWHP WDE &OLFN '69LHZ 6HUYHU LQ WKH WRS QDYLJDWLRQ EDU 7KH VLGH QDYLJDWLRQ EDU ZLOO LQFOXGH WKH QDPH RI WKH VHUYHU WR ZKLFK \RX DUH ORJJHG LQ &OLFN 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU DQG WKHQ FOLFN 6SRNH 6HUYHUV 7KH 6SRNH 6HUYHUV ZLQGRZ ZLOO RSHQ <RX PD\ FKDQJH WKH ILHOGV WKDW GLVSOD\ E\ XVLQJ WKH &XVWRPL]H OLQN 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH (DFK VSRNH VHUYHU LQ WKH OLVW LQFOXGHV VWDWXV Table 5.2: DSView Software Spoke Server Status Status Cause Responding Normal operation. The hub and spoke servers are communicating with each other using HTTPS. Not responding The hub and spoke servers cannot communicate with each other using HTTPS. This typically indicates a network communication error. Ensure that network connectivity is occurring between the two servers. &KDSWHU '69LHZ 6HUYHUV Status Cause Hub/Spoke Versions Not Compatible The versions of DSView software on the hub and spoke servers are not compatible. Certificates Do Not Match Certificates on the hub server and spoke servers do not match. See Managing hub and spoke server certificates on page 71 for information about updating the server certificates so that they will match. Invalid Server or Versions Not Compatible A server responded, but it is not compatible with the DSView software. This typically occurs when communication is attempted with a server that does not contain the software, or if either server contains an older version of the software. Ensure that both servers are running the same DSView software version. 81 To add a spoke server: ,QVWDOO WKH '69LHZ VRIWZDUH RQ WKH FRPSXWHU WKDW ZLOO EH XVHG DV D VSRNH VHUYHU 6HH ,QVWDOOLQJ WKH '69LHZ 6RIWZDUH RQ SDJH &RQILJXUH WKH FRPSXWHU DV D VSRNH VHUYHU 6HH &RQILJXULQJ WKH '69LHZ 6RIWZDUH RQ SDJH To register a hub server as a spoke server: 2QO\ '69LHZ VRIWZDUH DGPLQLVWUDWRUV PD\ DFFHVV WKLV SURFHGXUH NOTE: When registering a hub server as a spoke server on another DSView software system, the information on the hub server being registered will be lost. Its database will be updated to match the new hub server to which it is being registered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https://10.0.0.1:444/dsview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¶V FHUWLILFDWHV ZLOO EH LQVWDOOHG RQ WKH KXE VHUYHU 7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ ZKHQ WKH VSRNH VHUYHU KDV EHHQ DGGHG &OLFN )LQLVK To change spoke server network properties: NOTE: Spoke server network settings may need to be changed by DSView software administrators when network settings are changed and the hub server did not automatically detect the changes. When changing the network settings, ensure that a port mismatch does not occur between the hub server and the spoke server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o delete a spoke server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hen a spoke server is deleted, it is no longer allowed to communicate with the hub server. 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ctive Directory external authentication service NOTE: When adding an Active Directory external authentication service, you can allow trusted forests to be discovered. A forest is a group of domains, and a forest may have a trusted relationship with other forests. In some configurations, a user may belong to one forest but be assigned to groups in another forest. The DSView server needs access to both forests to authenticate and authorize this user. 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active connection. Any unit Status Unknown The status of the unit was reported to the software but cannot be obtained for an unknown reason. Target devices No Power The target device is powered down. Target devices KVM Blocked The connection path to the target device is blocked because a cascade switch is already in use. Target devices No device attached (topology view only) The port does not have a target device attached. Partial Power The DSView software cannot determine the power state of the target device, or the software received a mixed power state from the target device. For example, if a target device has a KVM connection and a power device connection, the software will prompt for a power status for both of these connections. If both connections do not reply with ON or OFF, the power status will display as Partial Power. Not Responding The managed appliance did not provide status information. This may occur for multiple reasons, such as the appliance is not powered up or it is disconnected from the DSView software system. 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WR UXQ DXWRPDWLFDOO\ <RX PD\ DOVR SXVK DQG SXOO QDPHV PDQXDOO\ Name push :KHQ WKH QDPH RI D WDUJHW GHYLFH RU FDVFDGH GHYLFH LV FKDQJHG LQ WKH '69LHZ VRIWZDUH GDWDEDVH D SXVK RSHUDWLRQ ZLOO XSGDWH WKH WDUJHW GHYLFH FDVFDGH GHYLFH VHULDO SRUW DQG SRZHU GHYLFH VRFNHW QDPHV LQ WKH DSSOLDQFH <RX PD\ DOVR UHQDPH XQLWV DVVRFLDWHG ZLWK D VLQJOH FRQQHFWLRQ WR D WDUJHW GHYLFH LQ WKH '69LHZ VRIWZDUH GDWDEDVH 7KH QDPH SXVK RSHUDWLRQ ZLOO WKHQ SXVK WKH QHZ XQLW QDPHV WR WKH DSSOLDQFH Name pull :KHQ WKH QDPH RI D WDUJHW GHYLFH FDVFDGH GHYLFH VHULDO SRUW RU SRZHU GHYLFH VRFNHW LV FKDQJHG LQ D PDQDJHG DSSOLDQFH D SXOO RSHUDWLRQ ZLOO XSGDWH WKH WDUJHW GHYLFH DQG FDVFDGH GHYLFH QDPHV LQ WKH '69LHZ VRIWZDUH GDWDEDVH <RX PD\ HQDEOHGLVDEOH DXWRPDWLF QDPH SXVK DQG DXWRPDWLF QDPH SXOO <RX PD\ DOVR PDQXDOO\ LQLWLDWH D SXVK RU SXOO RSHUDWLRQ DW DQ\ WLPH 142 '69LHZ ,QVWDOOHU8VHU *XLGH Automatic name push :KHQ DXWRPDWLF QDPH SXVK LV HQDEOHG WKH QDPH SXVK RSHUDWLRQ RFFXUV DXWRPDWLFDOO\ ZKHQ D QDPH LV FKDQJHG LQ WKH '69LHZ VRIWZDUH Table 9.1: Automatic Name Push Operation Effects Unit Effect Appliance serial ports If the target device for the serial port in the DSView software database has a single appliance connection, the target device name will be pushed to the appliance. If the target device for the serial port in the DSView software database has multiple appliance connections, the target device name will be pushed to the appliance for each appliance connection (for connection type(s) enabled in the Automatic Name Push Properties window). Power devices The power device name in the DSView software database will be pushed to the appliance. Power device sockets If the target device for the power device socket in the DSView software database has a single appliance connection, the target device name will be pushed to the appliance. If the target device for the power device socket in the DSView software database has multiple appliance connections, the target device name will be pushed to each appliance for each appliance connection (for connection type(s) enabled in the Automatic Name Push Properties window). Target devices If the target device in the DSView software database has a single appliance connection, the target device name will be pushed to the appliance. If the target device in the DSView software database has multiple appliance connections, the target device name will be pushed to the appliance for each appliance connection (for connection type(s) enabled in the Automatic Name Push Properties window). Cascade switches If the cascade switch in the DSView software database has a single appliance connection, the name will be pulled from the appliance to update the cascade switch name in the DSView software database. If the cascade switch in the DSView software database has multiple appliance connections to the same appliance (a multiuser cascade switch), the cascade switch name will be pulled from the appliance connection with the lowest port number to update the cascade switch in the DSView software database. (Multiuser cascade switches are treated as separate cascade switches by the appliance.) To enable or disable automatic name push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utomatic name pull :KHQ DXWRPDWLF QDPH SXOO LV HQDEOHG WKH QDPH SXOO RSHUDWLRQ RFFXUV DXWRPDWLFDOO\ ZKHQ DQ DSSOLDQFH QDPH LV FKDQJHG Table 9.2: Automatic Name Pull Operation Effects Unit Effect Appliance serial ports If the target device for the serial port in the DSView software database has a single appliance connection, the target device name will be pulled from the appliance to update the target device name in the DSView software database. If the target device for the serial port in the DSView software database has multiple appliance connections, the target device name will be pulled from one of the appliance connections (based on the configured connection type priority) to update the target device name in the DSView software database. Power devices The power device name will be pulled from the appliance to update the power device name in the DSView software database. Power device sockets If the target device for the power device socket in the DSView software database has a single appliance connection, the target device name will be pulled from the appliance to update the target device name in the DSView software database. If the target device for the power device socket in the DSView software database has multiple appliance connections, the target device name will be pulled from one of the appliance connections (based on the configured connection type priority) to update the target device name in the DSView software database. 144 '69LHZ ,QVWDOOHU8VHU *XLGH Unit Effect Target devices If the target device in the DSView software database has a single appliance connection, the name will be pulled from the appliance to update the target device name in the DSView software database. If the target device in the DSView software database has multiple appliance connections, the target device name will be pulled from one of the appliance connections (based on the configured connection type priority) to update the target device name in the DSView software database. Cascade switches If the cascade switch in the DSView software database has a single appliance connection, the name will be pulled from the appliance to update the cascade switch name in the DSView software database. If the cascade switch in the DSView software database has multiple appliance connections to the same appliance (a multiuser cascade switch), the cascade switch name will be pulled from the appliance connection with the lowest port number to update the cascade switch in the DSView software database. (Multiuser cascade switches are treated as separate cascade switches by the appliance.) 7KH IROORZLQJ VHFWLRQV GHVFULEH KRZ WR FKDQJH D XQLW¶V 1DPH LQ $SSOLDQFH 3RZHU GHYLFH VHH 3RZHU 'HYLFHV RQ SDJH 3RZHU GHYLFH VRFNHW VHH 3RZHU 'HYLFH 6RFNHWV RQ SDJH &DVFDGH VZLWFK VHH .90 6ZLWFK DQG &DVFDGH 6ZLWFK 6HWWLQJV RQ SDJH 7DUJHW GHYLFH VHH 7DUJHW 'HYLFH 6HWWLQJV RQ SDJH To enable or disable automatic name pull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anual name push <RX PD\ LQLWLDWH D PDQXDO QDPH SXVK IURP D 8QLWV 9LHZ ZLQGRZ VHH EHORZ DQG IURP WKH IROORZLQJ ZLQGRZV 7DUJHW 'HYLFHV ZLQGRZ VHH 7DUJHW 'HYLFH 6HWWLQJV RQ SDJH 3RZHU 'HYLFH ZLQGRZ VHH 3RZHU 'HYLFHV RQ SDJH 3RZHU 'HYLFH 6RFNHWV ZLQGRZ VHH 3RZHU 'HYLFH 6RFNHWV RQ SDJH $SSOLDQFH FDVFDGH VZLWFKHV ZLQGRZ VHH .90 6ZLWFK DQG &DVFDGH 6ZLWFK 6HWWLQJV RQ SDJH To initiate a name push operation from a Units View window: ,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN WKH FKHFNER[HV QH[W WR RQH RU PRUH XQLWV 7R VHOHFW DOO XQLWV RQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI WKH KHDGLQJ DW WKH WRS RI WKH OLVW &OLFN 2SHUDWLRQV WKHQ VHOHFW 3XVK 1DPHV WR $SSOLDQFH IURP WKH GURSGRZQ PHQX 7KH 0XOWLSOH 8QLW 2SHUDWLRQV ZLQGRZ ZLOO RSHQ FRQWDLQLQJ D OLQN WR WKH 2SHUDWLRQ 5HVXOWV ZLQGRZ VHH 0XOWLSOH XQLW RSHUDWLRQV IURP D 8QLWV 9LHZ ZLQGRZ RQ SDJH Manual name pull 7DEOH GHVFULEHV ZKDW RFFXUV ZKHQ D QDPH SXOO RSHUDWLRQ LV LQLWLDWHG Table 9.3: Manual Name Pull Operation Effects When pull is initiated for one or more: The effect is Appliance serial ports The target device name will be pulled from the appliance to update the target device name in the DSView software database. Power devices The power device name will be pulled from the appliance to update the power device name in the DSView software database. Power device sockets The target device name will be pulled from the appliance to update the target device name in the DSView software database. Target devices The target device name will be pulled from the appliance to update the target device name in the DSView software database. 146 '69LHZ ,QVWDOOHU8VHU *XLGH When pull is initiated for one or more: The effect is Cascade switches The cascade switch name will be pulled from the appliance to update the cascade switch name in the DSView software database. If the cascade switch in the DSView software database has multiple appliance connections to the same appliance (a multiuser cascade switch), the cascade switch name will be pulled from the appliance connection with the lowest port number to update the cascade switch in the DSView software database. Multiuser cascade switches are treated as separate cascade switches by the managed appliance. <RX PD\ LQLWLDWH D PDQXDO QDPH SXOO IURP D 8QLWV 9LHZ ZLQGRZ DQG IURP WKH IROORZLQJ ZLQGRZV 7DUJHW 'HYLFHV ZLQGRZ VHH 7DUJHW 'HYLFH 6HWWLQJV RQ SDJH 3RZHU 'HYLFH ZLQGRZ VHH 3RZHU 'HYLFHV RQ SDJH 3RZHU 'HYLFH 6RFNHWV ZLQGRZ VHH 3RZHU 'HYLFH 6RFNHWV RQ SDJH $SSOLDQFH FDVFDGH VZLWFKHV ZLQGRZ VHH .90 6ZLWFK DQG &DVFDGH 6ZLWFK 6HWWLQJV RQ SDJH To initiate a name pull operation from a Units View window: ,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN WKH FKHFNER[HV QH[W WR RQH RU PRUH XQLWV 7R VHOHFW DOO XQLWV RQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI WKH KHDGLQJ DW WKH WRS RI WKH OLVW &OLFN 2SHUDWLRQV WKHQ VHOHFW 3XOO 1DPHV IURP $SSOLDQFH IURP WKH GURSGRZQ PHQX 7KH 0XOWLSOH 8QLW 2SHUDWLRQV ZLQGRZ ZLOO RSHQ FRQWDLQLQJ D OLQN WR WKH 2SHUDWLRQ 5HVXOWV ZLQGRZ VHH 0XOWLSOH XQLW RSHUDWLRQV IURP D 8QLWV 9LHZ ZLQGRZ RQ SDJH Topology Synchronization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utomatic topology synchronization NOTE: Automatic topology synchronization is not supported on some managed appliances, including the LANDesk® Server Manager. Alternatively, you may schedule the update topology task to keep these appliances synchronized with the DSView software. See Task: Update topology for selected units on page 368. To enable or disable automatic topology synchronization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WR DOORZ RWKHU XVHUV WR YLHZ WKH VHVVLRQ GDWD <RX FDQ DOVR HQDEOH KXEVSRNH IRUZDUGLQJ WR DOORZ VHVVLRQV IURP PXOWLSOH '69LHZ VHUYHUV WR EH VKDUHG VLPXOWDQHRXVO\ 7KH ILUVW XVHU WR RSHQ DQ 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ KDV UHDGZULWH DFFHVV DOO VXEVHTXHQW XVHUV ZKR VKDUH WKH VHVVLRQ KDYH UHDGRQO\ DFFHVV 8VHUV FDQ HQWHU D FRPPDQG WR REWDLQ UHDGZULWH DFFHVV EXW RQO\ RQH XVHU DW D WLPH FDQ SRVVHVV UHDGZULWH DFFHVV To configure SSH Passthrough port sharing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he appliance is owned by the DSView server to which it was first added. To determine which DSView server owns an appliance, go the appliance Unit Overview Page and click Properties - Network. The DSView Server menu displays the name of the server that owns the appliance. See Unit Properties on page 158 for more information. 7R DOORZ VKDULQJ DPRQJ 66+ 3DVVWKURXJK VHVVLRQV DQG $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQV VHOHFW WKH (QDEOH '69LHZ &OLHQW 6HULDO 6HVVLRQV FKHFNER[ &OLFN 6DYH Configuring the Avocent Session Viewer 7R DOORZ VKDULQJ DPRQJ VHVVLRQV LQLWLDWHG IURP WKH '69LHZ FOLHQW VRIWZDUH \RX PXVW SUHFRQILJXUH WKH $YRFHQW 6HVVLRQ 9LHZHU DV WKH VHULDO YLHZHU To configure the Avocent Session Viewer: &OLFN WKH 3URILOH WDE &OLFN $SSOLFDWLRQV LQ WKH VLGH QDYLJDWLRQ EDU 6HOHFW WKH $YRFHQW 6HVVLRQ 9LHZHU FKHFNER[ &OLFN 6DYH )RU PRUH LQIRUPDWLRQ DERXW VHULDO VHVVLRQ DSSOLFDWLRQV VHH &KRRVLQJ WKH VHULDO VHVVLRQ DSSOLFDWLRQ RQ SDJH SSH Passthrough Sessions <RX PD\ HVWDEOLVK DQ 66+ FRQQHFWLRQ WR D WDUJHW GHYLFH RU DQ DSSOLDQFH FRQVROH E\ VSHFLI\LQJ WKH DSSURSULDWH QDPH LQ WKH 66+ FRPPDQG <RX PD\ DOVR HVWDEOLVK DQ 66+ VHVVLRQ WR D WDUJHW GHYLFH ZLWK PXOWLSOH FRQQHFWLRQV EXW WKH DSSOLDQFH QDPH DQG SRUW QXPEHU PXVW EH HQWHUHG LQ SODFH RI WKH WDUJHW GHYLFH QDPH NOTE: It is recommended that no more than 2048 concurrent data logging and SSH Passthrough sessions be open. Preemption <RXU 66+ VHVVLRQ PD\ EH LQWHUUXSWHG RU GLVFRQQHFWHG EDVHG RQ WKH DSSOLDQFH SUHHPSWLRQ OHYHOV ,I WKH DSSOLDQFH VXSSRUWV '69LHZ VRIWZDUH SUHHPSWLRQ OHYHOV WKHQ XVHU SUHHPSWLRQ ULJKWV ZLOO EH GHWHUPLQHG EDVHG RQ WKH SUHHPSWLRQ OHYHOV VHW LQ WKH '69LHZ VRIWZDUH )RU PRUH LQIRUPDWLRQ VHH 3UHHPSWLRQ /HYHOV RQ SDJH 224 '69LHZ ,QVWDOOHU8VHU *XLGH Logging in with a User SSH key $ XVHU 66+ NH\ PD\ EH XVHG LQVWHDG RI D SDVVZRUG WR DXWKHQWLFDWH WKH XVHU EHIRUH HVWDEOLVKLQJ DQ 66+ 3DVVWKURXJK VHVVLRQ 6HH 8VHU 66+ NH\ RQ SDJH WR FRQILJXUH WKH NH\ Establishing an SSH Passthrough connection to a unit To establish an SSH Passthrough connection to a target device or appliance console: NOTE: If you are using the Linux or Unix SSH command, you will need to specify the port by entering -p and the port number. The default port number is 4122. For more information or to change the port number, see Enabling SSH Passthrough on page 221. 7R FRQQHFW WR D WDUJHW GHYLFH RU DSSOLDQFH FRQVROH RSHQ \RXU 66+ FOLHQW DQG HQWHU WKH IROORZLQJ YDOXHV LQ WKH SURYLGHG WH[W ILHOGV <zone1/username>: 6SHFLI\ WKH KLJKHVW OHYHO ]RQH IRU ZKLFK \RX KDYH DFFHVV ULJKWV ,I D ]RQH LV QRW VSHFLILHG IRU WKH XVHUQDPH WKH WRS OHYHO ]RQH LV DVVXPHG ,I \RX GR QRW KDYH DFFHVV WR WKLV ]RQH WKH FRQQHFWLRQ DWWHPSW IDLOV <zone2/targetdevicename>@ WR FRQQHFW WR D WDUJHW GHYLFH RU <zone2/appliancename>@ WR FRQQHFW WR DQ DSSOLDQFH FRQVROH ,I WKH DSSOLDQFH UHVLGHV LQ D ]RQH EHORZ \RXU KLJKHVW OHYHO ]RQH VSHFLI\ D ]RQH ,I D ]RQH LV QRW VSHFLILHG LW LV DVVXPHG WKDW XQLW EHORQJV WR WKH ]RQH VSHFLILHG IRU WKH XVHUQDPH ,I WKH XQLW GRHV QRW UHVLGH LQ WKLV ]RQH WKH FRQQHFWLRQ DWWHPSW IDLOV KRVW QDPH RU ,3 DGGUHVV RI WKH '69LHZ VHUYHU NOTE: If DS Zones are not enabled, you do not need to specify a zone for the username or appliance. For more information about zones, see DS Zones on page 247. 7R FRQQHFW WR D WDUJHW GHYLFH XVLQJ WKH /LQX[ RU 8QL[ 66+ FRPPDQG HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW <zone1/username>:<zone2/target device name>@<host name or IP address of DSView server> )RU H[DPSOH D FRPPDQG WR RSHQ DQ 66+ VHVVLRQ WR D WDUJHW GHYLFH PD\ ORRN OLNH WKLV s s h -p 4 1 2 2 zone 1 /js m ith:zone 2 /B os ton@1 7 2 .3 0 .1 9 .1 0 1 7R FRQQHFW WR DQ DSSOLDQFH FRQVROH XVLQJ WKH /LQX[ RU 8QL[ 66+ FRPPDQG HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW <username>:<appliance name:>@<host name or IP address of DSView server> &KDSWHU 66+ 3DVVWKURXJK 6HVVLRQV 225 )RU H[DPSOH D FRPPDQG WR RSHQ DQ 66+ VHVVLRQ WR DQ DSSOLDQFH FRQVROH PD\ ORRN OLNH WKLV s s h -p 4 1 2 2 zone 1 /js m ith:zone 2 /A C S_ La b:@1 7 2 .3 0 .1 9 .1 0 1 NOTE: The colon is used to delimit different arguments; however, if a colon is contained within the name, then a double backslash may be used as an escape sequence to include the colon in the name. For example, if the username is “sanders:”, a command to open an SSH session to a target device may look like this: ssh -p 4122 zone1/sanders\\::zone2/Boston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zone1/username>: <zone2/appliancename>:port@ KRVW QDPH RU ,3 DGGUHVV RI WKH '69LHZ VHUYHU 7R FRQQHFW WR D WDUJHW GHYLFH ZLWK PXOWLSOH FRQQHFWLRQV XVLQJ WKH /LQX[ RU 8QL[ 66+ FRPPDQG HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW <zone1/username>:<zone2/appliance name:port>@<host name or IP address of DSView server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scape key sequence $Q HVFDSH NH\ VHTXHQFH LV D FRPELQDWLRQ RI FKDUDFWHUV WKDW FDQ EH VHQW WR WKH '69LHZ VHUYHU WR DIIHFW DQ 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ 7KH GHIDXOW HVFDSH VHTXHQFH LV ^Ec ZKLFK FDQ EH IROORZHG E\ DQ HVFDSH NH\ WR VHQG D FRPPDQG WR D WDUJHW GHYLFH 6RPH HVFDSH NH\ VHTXHQFHV DUH OLPLWHG WR RQO\ WKH XVHU ZLWK UHDGZULWH DFFHVV ,Q WKLV FKDSWHU WKH SUHVHW HVFDSH 6HTXHQFH ^Ec LV XVHG LQ DOO H[DPSOHV WR LQGLFDWH WKH FRQILJXUHG HVFDSH VHTXHQFH Table 14.1: DSView Software - Supported SSH Passthrough Session Escape Keys Escape Keys Description Escape Keys Description . Disconnect ? Print this message a Attach read/write rights e Change escape sequence [the preset value is ^Ec ] l? Displays break sequence list* 0-9 Send specific break sequence* r Replay last 30 lines of log <cr> Ignore/abort command *Only users with read/write access can send these escape key sequences. To modify the escape sequence: )URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH IROORZLQJ FRPPDQG ^Ece[new escape sequence] )RU H[DPSOH ^Ece^Ac FKDQJHV WKH HVFDSH VHTXHQFH IURP ^Ec WR ^Ac &KDSWHU 66+ 3DVVWKURXJK 6HVVLRQV 227 To enter an escape key sequence: )URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW ^Ec[escape key] )RU H[DPSOH ^Ecl? GLVSOD\V WKH EUHDN VHTXHQFH OLVW $IWHU HQWHULQJ DQ HVFDSH NH\ VHTXHQFH WKH 66+ FOLHQW GLVSOD\V D PHVVDJH LQGLFDWLQJ VXFFHVV RU IDLOXUH Break sequences NOTE: SSH port sharing must be enabled before you can configure break sequences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able 14.2: DSView Software - Supported SSH Passthrough Session Break Keys Break Character Description Break Character Description \a Alert \z Serial break [defined as Telnet break: IAC(\337), BREAK(\363)] \b Backspace \\ Backslash \d Delay [preset value is 250 milliseconds] \^ Circumflex \f Form-feed ooo Octal representation of a character (where ooo is one to three octal digits) \n New line \c Character c \r Carriage return ^? Delete \t Tab ^c Control character (c is “and”ed with 0x1f) \v Vertical tab [UTF-8] Any utf8 character 228 '69LHZ ,QVWDOOHU8VHU *XLGH To configure break sequences: &OLFN WKH 6\VWHP WDE &OLFN '69LHZ 6HUYHU LQ WKH WRS QDYLJDWLRQ EDU &OLFN 66+ 3DVVWKURXJK LQ WKH VLGH QDYLJDWLRQ EDU 7KH 66+ 3DVVWKURXJK 3URSHUWLHV ZLQGRZ RSHQV ,Q WKH 'HOD\ ILHOG \RX PD\ HQWHU WKH QXPEHU RI PLOOLVHFRQGV WR GHOD\ D FRPPDQG LI \d LV HQWHUHG (QWHU WKH EUHDN VHTXHQFH GHVFULSWLRQ LQ WKH 'HVFULSWLRQ ILHOG WKHQ HQWHU WKH EUHDN VHTXHQFH LQ WKH %UHDN 6HTXHQFH ILHOG 'HVFULSWLRQV DQG EUHDN VHTXHQFHV DUH OLPLWHG WR FKDUDFWHUV )LHOG QXPEHUV DUH DYDLODEOH IRU XS WR EUHDN VHTXHQFHV To send a break sequence: )URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH HVFDSH VHTXHQFH IRU WKH EUHDN VHTXHQFH GHILQLWLRQ LQ WKH IROORZLQJ IRUPDW ^Ecl[break sequence number 0-9] )RU H[DPSOH ^Ecl5 7KH EUHDN VHTXHQFH LV VHQW WR WKH WDUJHW GHYLFH DQG D FRQILUPDWLRQ PHVVDJH DSSHDUV RU 7KH 66+ FOLHQW LQGLFDWHV WKDW WKH EUHDN VHTXHQFH LV LQYDOLG RU FRQWDLQV D V\QWD[ HUURU <RX FDQ FRUUHFW WKH HUURU DQG UHVHQG WKH EUHDN VHTXHQFH Transferring read/write access 2QO\ RQH XVHU DW D WLPH FDQ KDYH UHDGZULWH DFFHVV WR D VKDUHG 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ 7KH ILUVW XVHU ZKR RSHQV WKH VHVVLRQ KDV UHDGZULWH DFFHVV ,I WKDW XVHU H[LWV D VKDUHG VHVVLRQ UHDGZULWH DFFHVV LV JUDQWHG WR D UDQGRPO\ VHOHFWHG XVHU ZKR LV VKDULQJ WKH VHVVLRQ $ XVHU ZLWK UHDGRQO\ DFFHVV FDQ HQWHU D FRPPDQG WR REWDLQ UHDGZULWH DFFHVV To obtain read/write access: )URP D VKDUHG 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ ZKHUH \RX KDYH UHDG RQO\ DFFHVV HQWHU WKH IROORZLQJ FRPPDQG ^Eca 7KH XVHU ZLWK UHDGZULWH DFFHVV UHFHLYHV D PHVVDJH WKDW UHDGZULWH DFFHVV KDV EHHQ WUDQVIHUUHG WR WKH VSHFLILHG XVHU <RX UHFHLYH D PHVVDJH WKDW WKH XVHU KDV ORVW UHDGZULWH DFFHVV &KDSWHU 66+ 3DVVWKURXJK 6HVVLRQV 229 <RX QRZ KDYH VROH UHDGZULWH SULYLOHJHV WR WKH 66+ 3DVVWKURXJK RU $YRFHQW 6HVVLRQ 9LHZHU VHVVLRQ 7UDQVIHUULQJ UHDGZULWH DFFHVV JHQHUDWHV '69LHZ VRIWZDUH V\VWHP HYHQWV Disconnecting a session To disconnect an SSH session: )URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH IROORZLQJ FRPPDQG ^Ec. <RXU VHVVLRQ LV FORVHG ,I \RX KDG UHDGZULWH DFFHVV WR WKH VHVVLRQ UHDGZULWH DFFHVV LV JUDQWHG WR D UDQGRPO\ VHOHFWHG XVHU ZKR LV VKDULQJ WKH VHVVLRQ Displaying session output ,I D GDWD ORJ ZDV FUHDWHG IRU WKH 66+ 3DVVWKURXJK VHVVLRQ \RX FDQ HQWHU D FRPPDQG WR GLVSOD\ WKH ODVW OLQHV OLPLWHG WR FKDUDFWHUV RI WKH GDWD ORJ RQ WKH 66+ FOLHQW 7KH ODVW OLQHV PD\ LQFOXGH SUHYLRXV 66+ VHVVLRQV EXW ZLOO RQO\ GLVSOD\ WDUJHW GHYLFH RXWSXW QRW XVHU DFWLRQV NOTE: To display session output, data logging must be enabled and the user must have access rights to unit. See Data Logging on page 209 and User Access Rights on page 271. To display session output: )URP DQ 66+ 3DVVWKURXJK VHVVLRQ HQWHU WKH IROORZLQJ FRPPDQG ^Ecr 7KH FOLHQW GLVSOD\V WKH ODVW OLQHV RI WKH GDWD ORJ RU ,I \RX GR QRW KDYH DFFHVV ULJKWV RU LI D GDWD ORJ ZDV QRW FUHDWHG DQ HUURU PHVVDJH LV GLVSOD\HG Supported service processor commands NOTE: SSH Passthrough port sharing is not supported if a server processor command is included at the end of the SSH command. :KHQ RSHQLQJ DQ 66+ 3DVVWKURXJK VHVVLRQ WR D WDUJHW GHYLFH FRQQHFWHG WR D VXSSRUWHG 0HUJH3RLQW PDQDJHU \RX PD\ LQFOXGH D VHUYLFH SURFHVVRU 63 FRPPDQG DW WKH HQG RI WKH 66+ FRPPDQG ,I WKH 63 FRPPDQG LV QRW SUHVHQW DW WKH HQG RI WKH 66+ FRPPDQG WKH DSSOLDQFH PD\ SURYLGH WKH XVHU ZLWK D PHQX RI 63 FRPPDQGV WR FKRRVH IURP 7R LQFOXGH DQ 63 FRPPDQG RSHQ \RXU 66+ FOLHQW DQG HQWHU D FRPPDQG LQ WKH IROORZLQJ IRUPDW 230 '69LHZ ,QVWDOOHU8VHU *XLGH <username>:<target device name>@<host name or IP address of the DSView server> [spcommand] NOTE: Enter a space between <host name or IP address of the DSView server> and [spcommand]. 7KH ILUVW SDUW RI WKH FRPPDQG ZLOO HVWDEOLVK DQ 66+ VHVVLRQ WR WKH 0HUJH3RLQW 63 PDQDJHU ,I D VXSSRUWHG 63 FRPPDQG LV SUHVHQW DW WKH HQG RI WKH 66+ FRPPDQG WKH 63 FRPPDQG ZLOO EH SDVVHG WKURXJK WR WKH VHUYLFH SURFHVVRU RQ WKH DSSOLDQFH 7KH DSSOLDQFH ZLOO YDOLGDWH DQG H[HFXWH WKH FRPPDQG )RU H[DPSOH D FRPPDQG WR RSHQ DQ 66+ VHVVLRQ WR D 0HUJH3RLQW 63 PDQDJHU DQG H[HFXWH DQ 63 FRPPDQG PD\ ORRN OLNH WKLV s s h -p 4 1 2 2 zone 1 /js m ith:zone 2 /MGP@1 7 2 .3 0 .1 9 .1 2 2 powe r on )RU PRUH LQIRUPDWLRQ DQG D OLVW RI VXSSRUWHG 63 FRPPDQGV VHH WKH GRFXPHQWDWLRQ LQFOXGHG ZLWK WKH 0HUJH3RLQW 63 PDQDJHU 231 Grouping Units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ite, Department and Location Groups <RX PD\ FUHDWH RQH RU PRUH VLWH GHSDUWPHQW DQG ORFDWLRQ QDPHV DQG WKHQ DVVRFLDWH XQLWV ZLWK WKHP )RU H[DPSOH \RX FRXOG FUHDWH VLWHV QDPHV VXFK DV $XVWLQ DQG 6XQULVH GHSDUWPHQW QDPHV VXFK DV 6RIWZDUH 'HYHORSPHQW DQG +XPDQ 5HVRXUFHV RU ORFDWLRQ QDPHV VXFK DV /DE 5RRP DQG 6\VWHP $GPLQLVWUDWRU¶V 2IILFH 6LWH 'HSDUWPHQW DQGRU /RFDWLRQ FROXPQV PD\ EH LQFOXGHG LQ D 8QLWV 9LHZ ZLQGRZ GLVSOD\ XVLQJ WKH &XVWRPL]H OLQN 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH 7R JURXS XQLWV E\ VLWH GHSDUWPHQW RU ORFDWLRQ \RX ILUVW FUHDWH D VLWHGHSDUWPHQWORFDWLRQ WKHQ DVVRFLDWH XQLWV ZLWK LW 6LWHVGHSDUWPHQWVORFDWLRQV WKDW FRQWDLQ XQLWV WR ZKLFK D XVHU GRHV QRW KDYH DFFHVV ULJKWV ZLOO QRW DSSHDU LQ WKH VLGH QDYLJDWLRQ EDU 7KH VLWHGHSDUWPHQWORFDWLRQ PXVW DOVR KDYH DW OHDVW RQH XQLW DVVRFLDWHG ZLWK LW WR EH GLVSOD\HG LQ WKH VLGH QDYLJDWLRQ EDU To add a site, department or location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o delete a site, department or location: &OLFN WKH 8QLWV WDE 7R GHOHWH D VLWH FOLFN 6LWHV LQ WKH WRS QDYLJDWLRQ EDU 7KH 6LWHV ZLQGRZ ZLOO RSHQ 7R GHOHWH D GHSDUWPHQW FOLFN 'HSDUWPHQWV LQ WKH WRS QDYLJDWLRQ EDU 7KH 'HSDUWPHQWV ZLQGRZ ZLOO RSHQ 7R GHOHWH D ORFDWLRQ FOLFN /RFDWLRQV LQ WKH WRS QDYLJDWLRQ EDU 7KH /RFDWLRQV ZLQGRZ ZLOO RSHQ &OLFN WKH FKHFNER[ WR WKH OHIW RI RQH RU PRUH VLWHVGHSDUWPHQWVORFDWLRQV 7R GHOHWH DOO VLWHVGHSDUWPHQWVORFDWLRQV LQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI 1DPH DW WKH WRS RI WKH OLVW &OLFN 'HOHWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU &RQILUP RU FDQFHO WKH GHOHWLRQ To change the name of a site, department or location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o associate or change the association of an existing unit to a site, department or location: &OLFN WKH 8QLWV WDE &OLFN RQH RI WKH OLQNV OLVWHG LQ 7DEOH LQ WKH VLGH QDYLJDWLRQ EDU WR GLVSOD\ WKH FRUUHVSRQGLQJ ZLQGRZ IRU WKH XQLWV \RX ZLVK WR DVVRFLDWH FKDQJH RU UHPRYH WKH DVVRFLDWLRQ Table 15.1: Links for Managing Sites, Departments or Location Associations Link Window Changes Site Associations For A link under Target Devices Target Devices Target devices only A link under Appliances Appliances Managed appliances only Sites Units in Site Units Groups Units in Group Units A link under Custom Field Units in Custom Fields Units Recently Accessed Recently Accessed Units Units &OLFN RQ WKH QDPH RI D XQLW 7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ &OLFN 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ FOLFN /RFDWLRQ )URP WKH PHQXV VHOHFW WKH VLWH GHSDUWPHQW DQGRU ORFDWLRQ WR DVVRFLDWH ZLWK WKH XQLW ,I \RX GR QRW ZLVK WR DVVRFLDWH WKH XQLW ZLWK DQ\ VLWH GHSDUWPHQW RU ORFDWLRQ FKRRVH WKH WRS HPSW\ LWHP IURP WKH PHQX &OLFN 6DYH DQG WKHQ FOLFN &ORVH To display the units associated with a site, department or location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ustom Fields 7HQ FXVWRP ILHOGV DUH DYDLODEOH 7R XVH WKH FXVWRP ILHOGV ILUVW FKDQJH WKH GHIDXOW ODEHOV RQ WKH ILHOGV &XVWRP )LHOG &XVWRP )LHOG DQG &XVWRP )LHOG DQG WKHQ DVVRFLDWH D FXVWRP ODEHO ZLWK D XQLW 7KH FXVWRP ILHOGV PD\ EH GLVSOD\HG LQ 8QLWV 9LHZ ZLQGRZV XVLQJ WKH &XVWRPL]H OLQN 6HH 8VLQJ WKH &XVWRPL]H OLQN LQ ZLQGRZV RQ SDJH To define custom fields: NOTE: You must have Software Administrator or Appliance Administrator access to define custom fields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o associate a custom label with a unit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xample: Custom fields ,Q WKH IROORZLQJ H[DPSOH D '69LHZ VRIWZDUH DGPLQLVWUDWRU ZDQWV WR H[DPLQH D XQLW WHVW FRQILJXUDWLRQ 7KH XQLWV ZLOO EH SODFHG LQ RQH RI WZR FDWHJRULHV DQ LQLWLDO FRQILJXUDWLRQ RU D ILQDO FRQILJXUDWLRQ FDWHJRU\ 7KH DGPLQLVWUDWRU DOVR ZDQWV WR LGHQWLI\ WKH XQLW¶V PDQDJHUV $W WKH SUHVHQW WLPH WKH '69LHZ VRIWZDUH DGPLQLVWUDWRU KDV RQH '65 VZLWFK DQG RQH (95 HQYLURQPHQWDO PRQLWRU WR DGG WR WKH WHVW FRQILJXUDWLRQ FDWHJRU\ DQG RQH JHQHULF DSSOLDQFH WR DGG WR WKH ILQDO FRQILJXUDWLRQ FDWHJRU\ )LUVW WKH '69LHZ VRIWZDUH DGPLQLVWUDWRU ZLOO GHILQH WKH FXVWRP ILHOGV D &OLFN WKH 8QLWV WDE E &OLFN &XVWRP )LHOG /DEHOV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 8QLW &XVWRP )LHOG /DEHOV ZLQGRZ ZLOO RSHQ F ,Q /DEHO W\SH Test Configuration $OO ILUVWOHYHO FXVWRP ILHOGV IRU XQLWV ZLOO DSSHDU XQGHU WKLV KHDGLQJ LQ WKH VLGH QDYLJDWLRQ EDU G ,Q /DEHO W\SH Appliances and target devices $OO VHFRQGOHYHO FXVWRP ILHOGV IRU XQLWV ZLOO DSSHDU XQGHU WKLV KHDGLQJ LQ WKH VLGH QDYLJDWLRQ EDU H ,Q /DEHO W\SH Manager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nitial Configuration H ,Q WKH $SSOLDQFHV DQG WDUJHW GHYLFHV ILHOG W\SH DSR1021 Switches I ,Q WKH 0DQDJHU ILHOG W\SH John Smith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nitial Configuration G ,Q WKH $SSOLDQFHV DQG WDUJHW GHYLFHV ILHOG W\SH EVR1500 Environmental Monitors H ,Q WKH 0DQDJHU ILHOG W\SH Mary Jones I &OLFN 6DYH DQG WKHQ FOLFN &ORVH 7KH $SSOLDQFH $OO ZLQGRZ ZLOO RSHQ )LJXUH LQGLFDWHV KRZ WKH VLGH QDYLJDWLRQ EDU ZLOO DSSHDU DIWHU WKH H[DPSOH SURFHGXUH &OLFNLQJ RQ D FXVWRP ILHOG OLQN GLVSOD\V WKH XQLWV DVVRFLDWHG ZLWK WKDW FXVWRP ILHOG &KDSWHU *URXSLQJ 8QLWV 237 Figure 15.1: Custom Fields Example: Side Navigation Bar Table 15.2: Custom Fields Example: Side Navigation Bar Descriptions Number Description 1 System-wide first-level custom field label 2 Unit first-level custom field labels 3 Unit second-level custom field labels Unit Groups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igure 15.2: Unit Groups Structure Table 15.3: Unit Groups Features &KDSWHU *URXSLQJ 8QLWV Can change rights? Can have subgroups? Can add units as members? Global Root Yes Yes No, can only add groups Unassigned Yes No No Personal Root No Yes No, can only add groups Global Groups Yes Yes Yes Personal Groups No Yes Yes Group Type 239 System Defined User Defined Unit group hierarchy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igure 15.3: Unit Group Hierarchy Example Table 15.4: Unit Group Hierarchy Example Descriptions Number Description Number Description 1 Global unit group Alpha has one or more subgroups 4 Global unit group Unassigned has all units that are not assigned to a group; 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the units still exist in the DSView software system. 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If you do not have access rights to the top level zone, the login attempt fails. &OLFN /RJLQ To switch zones: &OLFN WKH 6\VWHP WDE WKHQ FOLFN =RQHV 7KH =RQHV ZLQGRZ RSHQV DQG OLVWV DOO FUHDWHG ]RQHV 6HOHFW WKH FKHFNER[ QH[W WR WKH ]RQH WR ZKLFK \RX ZDQW WR VZLWFK DQG FOLFN 6ZLWFK RU ,Q WKH WRS OHIW FRUQHU RI WKH ZLQGRZ \RXU XVHUQDPH DQG WKH DFWLYH ]RQH OLVW LV GLVSOD\HG &OLFN WKH QDPH RI WKH ]RQH WR RSHQ D SRSXS PHQX WKHQ VHOHFW WKH ]RQH WR ZKLFK \RX ZDQW WR VZLWFK Transferring units to a zone <RX FDQ WUDQVIHU PDQDJHG DSSOLDQFHV EODGH FKDVVLV K\SHUYLVRU PDQDJHUV RU K\SHUYLVRU VHUYHUV WR ]RQHV IRU ZKLFK \RX KDYH DFFHVV ULJKWV $OO DVVRFLDWHG WDUJHW GHYLFHV DUH WUDQVIHUUHG ZLWK WKH XQLW DQG DQ\ PHUJHG WDUJHW GHYLFH FRQQHFWLRQV DUH VSOLW <RX FDQQRW LQGHSHQGHQWO\ PRYH D WDUJHW GHYLFH NOTE: If you are transferring units that require licenses, such as a VMware ESX Server, the zone to which you are moving the units must be assigned the appropriate licenses (see Assigning zone licenses on page 250). If the zone does not have sufficient licenses, the transfer fails. ,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN WKH FKHFNER[ QH[W WR WKH XQLWV \RX ZLVK WR PRYH &OLFN 2SHUDWLRQV WKHQ VHOHFW 0RYH 8QLWV WR =RQH IURP WKH GURSGRZQ PHQX 7KH 0RYH 8QLWV :L]DUG RSHQV )URP WKH OLVW SURYLGHG VHOHFW WKH ]RQH WR ZKLFK \RX ZLVK WR PRYH WKH XQLWV &OLFN 1H[W 7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ RSHQV &OLFN )LQLVK <RX FDQ DFFHVV WKH XQLWV DQG DVVRFLDWHG WDUJHW GHYLFHV ZKHQ \RX DUH DFWLYH LQ WKH ]RQH WKDW RZQV WKH XQLWV 250 '69LHZ ,QVWDOOHU8VHU *XLGH Managing zone properties 2QFH \RX KDYH FUHDWHG D ]RQH \RX FDQ PRGLI\ WKH ]RQH QDPH OLFHQVH GLVWULEXWLRQ DQG DFFHVV ULJKWV To modify the zone name: &OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV 6HOHFW =RQHV LQ WKH VLGH QDYLJDWLRQ EDU &OLFN WKH QDPH RI ]RQH \RX ZLVK WR PRGLI\ &OLFN 1DPH LQ WKH VLGH QDYLJDWLRQ EDU (QWHU D XQLTXH ]RQH QDPH LQ WKH ILHOG 7KH FXUUHQW ]RQH SDWK LQ UHODWLRQ WR KLJKHU OHYHO ]RQHV LV GLVSOD\HG &OLFN 6DYH Assigning zone licenses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or more information on what operations each license type allows, see Licenses on page 61. To assign zone licenses: &OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV 6HOHFW =RQHV LQ WKH VLGH QDYLJDWLRQ EDU &OLFN WKH QDPH RI ]RQH \RX ZLVK WR PRGLI\ &OLFN /LFHQVHV LQ WKH VLGH QDYLJDWLRQ EDU 7KH $VVLJQ =RQH /LFHQVHV ZLQGRZ RSHQV )RU HDFK OLFHQVH W\SH HQWHU WKH QXPEHU RI OLFHQVHV WKDW FDQ EH XVHG E\ WKLV ]RQH LQ WKH $VVLJQHG /LFHQVHV ILHOG 7KH QXPEHU RI DYDLODEOH OLFHQVHV LQ WKH ]RQH LV OLVWHG LQ WKH $YDLODEOH /LFHQVHV FROXPQ &OLFN 6DYH &KDSWHU '6 =RQHV 251 Managing zone access rights :KHQ RSHUDWLQJ D '69LHZ VRIWZDUH V\VWHP ZLWK ]RQHV WKHUH DUH PXOWLSOH OD\HUV RI DFFHVV ULJKWV WR FRQVLGHU )LUVW \RX FDQ DOORZ RU GHQ\ DFFHVV ULJKWV SHU ]RQH ,I \RX GHQ\ DQ DFFHVV ULJKW JURXS IRU D ]RQH QR XVHUV LQ WKDW ]RQH LQFOXGLQJ DGPLQLVWUDWLYH XVHUV FDQ SHUIRUP WKH DVVRFLDWHG DFWLRQV ,Q DGGLWLRQ D XVHU FDQQRW FUHDWH D VXEOHYHO ]RQH ZLWK DFFHVV ULJKWV WKDW ZHUH GHQLHG LQ WKH SDUHQW ]RQH ,I \RX DOORZ DQ DFFHVV ULJKW JURXS IRU D ]RQH VSHFLILHG XVHUV LQ WKLV ]RQH DQG VXEOHYHO ]RQHV FDQ SHUIRUP WKH DVVRFLDWHG DFWLRQV 7KH QH[W OD\HUV RI DFFHVV ULJKWV DUH XVHU JURXSV DQG XVHUV :LWKLQ D ]RQH \RX FDQ DVVLJQ VSHFLILF DFFHVV ULJKWV WR XVHU JURXSV )RU H[DPSOH IRU D ]RQH ZLWK )LUPZDUH 0DQDJHPHQW DOORZHG \RX FRXOG FKRRVH WR RQO\ DOORZ WKH DGPLQLVWUDWLYH XVHU JURXS WR PDQDJH ILUPZDUH DQG SUHYHQW RWKHU XVHU JURXSV IURP PDQDJLQJ ILUPZDUH E\ UHVWULFWLQJ WKH JURXS DFFHVV ULJKWV 7R IXUWKHU FRQWURO XVHU DFFHVV ULJKWV \RX FDQ DOVR DVVLJQ DFFHVV ULJKWV WR LQGLYLGXDO XVHUV $Q DGPLQLVWUDWLYH XVHU LQ WKH WRS OHYHO ]RQH LV FRQVLGHUHG D VXSHU XVHU DQG FDQ PDQDJH DFFHVV ULJKWV IRU DQ\ XVHU LQ DQ\ ]RQH $GPLQLVWUDWLYH XVHUV LQ VXEOHYHO ]RQHV ZLWK DSSURSULDWH DFFHVV ULJKWV FDQ PDQDJH XVHU DFFHVV ULJKWV IRU WKHLU ]RQH DQG RWKHU ]RQHV IRU ZKLFK WKH\ KDYH DFFHVV :KHQ HQDEOHG IRU D ]RQH WKHVH DFFHVV ULJKW JURXSV SHUPLW TXDOLILHG XVHUV WR SHUIRUP WKH IROORZLQJ DFWLRQV =RQH 0DQDJHPHQW &UHDWH ]RQHV DQG PRGLI\ ]RQH SURSHUWLHV IURP WKH 6\VWHP =RQHV ZLQGRZ 8VHUV ZLWK DFFHVV ULJKWV FDQ DOVR VZLWFK WR RWKHU ]RQHV 8VHU DQG 8VHU *URXSV 0DQDJHPHQW $GG RU GHOHWH XVHUV DQG XVHU JURXSV DQG SHUIRUP RWKHU XVHU DQG XVHU JURXS PDQDJHPHQW RSHUDWLRQV IURP WKH 8VHUV WDE 8QLW DQG 8QLW *URXSV 0DQDJHPHQW $GG RU GHOHWH XQLWV DQG XQLW JURXSV DQG SHUIRUP RWKHU XQLW DQG XQLW JURXS PDQDJHPHQW RSHUDWLRQV IURP WKH 8QLWV WDE )LOH 0DQDJHPHQW $GG RU GHOHWH DSSOLDQFH ILOHV IURP WKH 6\VWHP $SSOLDQFH )LOHV ZLQGRZ 7DVNV 0DQDJHPHQW 9LHZ VFKHGXOH DQG UXQ WDVNV IURP WKH 6\VWHP 7DVNV ZLQGRZ )LUPZDUH 0DQDJHPHQW 8SJUDGH DSSOLDQFH ILUPZDUH 6\VWHP 0DQDJHPHQW 9LHZ DQG PRGLI\ VRPH V\VWHP VHWWLQJV /RJ 9LHZLQJ 9LHZ HYHQW ORJV GDWD ORJV DQG UHSRUWV XQGHU WKH 5HSRUWV WDE To allow or deny access rights for a zone: &OLFN WKH 6\VWHP WDE WKHQ FOLFN *OREDO 3URSHUWLHV 6HOHFW =RQHV LQ WKH WRS QDYLJDWLRQ PHQX 252 '69LHZ ,QVWDOOHU8VHU *XLGH &OLFN WKH QDPH RI ]RQH \RX ZLVK WR PRGLI\ &OLFN $FFHVV 5LJKWV LQ WKH WRS QDYLJDWLRQ PHQX 7KH $VVLJQ =RQH 5LJKWV ZLQGRZ RSHQV )RU HDFK DFFHVV ULJKWV JURXS VHOHFW $OORZ RU 'HQ\ &OLFN 6DYH Using Zones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nits actions in a zone NOTE: As an exception, a modem is still available to all zones even if it is moved to a sublevel zone. Table 16.1: Unit Actions in a Zone Action User Status Required for Action Zone(s) Affected View units Any qualified user Active zone only. Add or delete units Any qualified user Active zone only. Active zone only. Update unit properties Any qualified user Move units to another zone Any qualified user NOTE: Appliance IP addresses must be unique across all zones. To other zones for which he has access rights. Active zone only. Use unit operations and tools Any qualified user View unit groups Any qualified user NOTE: If the operation or tool involves multiple units, all units must be in the same zone. Active zone only. &KDSWHU '6 =RQHV Action User Status Required for Action 253 Zone(s) Affected Active zone only. Add unit groups Any qualified user NOTE: The user group name must be unique within the active zone, but can be duplicated in other zones. When a zone is created, three groups are automatically created: global root, unassigned and personal root. Active zone only. Delete unit groups Any qualified user Assign units to unit groups Any qualified user NOTE: The global root, unassigned and personal root groups cannot be deleted. Active zone only. Active zone only. NOTE: The site, department or location name must be unique within the active zone, but can be duplicated in other zones. If a unit is moved to another zone, any associated sites, departments or locations are deleted. Add or remove sites, departments or locations Any qualified user Import or export units, unit groups, users, user groups and associated relationships Any qualified user To or from the active zone only. Action User Status Required for Action Zone(s) Affected View user accounts Any qualified user Active zone only. User actions in a zone Table 16.2: User Actions in a Zone 254 '69LHZ ,QVWDOOHU8VHU *XLGH Action User Status Required for Action Zone(s) Affected Active zone only. Add or delete users Any qualified user NOTE: When adding a user, the username must be unique within the active zone, but can be duplicated in other zones. When using the Add User Wizard, only authentication services and groups that belong to the active zone can be selected. Users and user groups cannot be moved user to another zone. Move users or user groups to a zone Not permitted for any user View user groups Any qualified user NOTE: A user or user group is permanently owned by the zone that was active when the user was added, but a user can visit (switch to) other zones. If necessary, you can delete a user or user group from its zone and recreate it in another zone. Active zone only. Active zone only. NOTE: Built-in user groups cannot be deleted. NOTE: The user group name must be unique within the active zone, but can be duplicated in other zones. When using the Add User Group Wizard, only authentication services that belong to the active zone can be selected. Any qualified user Active zone only. Any qualified user Add or delete user groups View or export authentication services &KDSWHU '6 =RQHV Action Add authentication services 255 User Status Required for Action Zone(s) Affected Any qualified user Active zone only. The same authentication service cannot be reused in multiple zones. The authentication service must be added to each zone where it will be used. As a result, virtual users may end up in multiple zones, but each instance of the user in a zone is treated as unique user in the DSView software system. An authentication service cannot be moved to another zone. NOTE: An authentication service is permanently owned by the zone that was active when the authentication services was added. If necessary, you can delete an authentication service from its zone and recreate it in another zone Move authentication services Not permitted for any user Assign unit access rights to users Any qualified user Active zone only. Both the user and unit must belong to the active zone. Assign users to groups Any qualified user Active zone only. Both the user and group must belong to the active zone. View effective rights for users Any qualified user Active zone only. Reports, events and data logging actions in a zone Table 16.3: Reports, Events and Data Logging Actions in a Zone Action User Status Required for Action Zone(s) Affected View system logs and events Any qualified user For all zones for which he has access rights. 256 '69LHZ ,QVWDOOHU8VHU *XLGH Action User Status Required for Action Zone(s) Affected View or export data logs Any qualified user Active zone only. View and modify email notifications Any qualified user Active zone only. Modify log retention Super users only All zones. Modify events Super users only All zones. View usage and asset reports Any qualified user Active zone only. Modifying system settings in a zone Table 16.4: Modifying System Settings in a Zone Action User Status Required for Action Zone(s) Affected Modify DSView server settings Super users only All zones. Modify global properties Super users only All zones. Back up the DSView server database and system files Super users only All zones. Schedule power control Any qualified user All zones. Export event log Any qualified user Active zone only. Migrate units Any qualified user Active zone only. Pull names from selected units Any qualified user Active zone only. Test modem connection Any qualified user All zones. Update topology Any qualified user Active zone only. Upgrade firmware Any qualified user Active zone only. Validate external authentication services user accounts Any qualified user Active zone only. View appliance files Any qualified user Active zone only. &KDSWHU '6 =RQHV 257 Action User Status Required for Action Zone(s) Affected Manage plug-ins Super users only All zones. Configure SNMP trap settings Any qualified user Active zone only. Import system settings Super users only To the top level zone only. The top level zone must be active at the time of import. 258 '69LHZ ,QVWDOOHU8VHU *XLGH 259 17 Managing User Accounts 7KLV FKDSWHU GHVFULEHV KRZ WR PDQDJH XVHU DFFRXQWV 7KH '69LHZ VRIWZDUH DOORZV \RX WR $GG FKDQJH DQG GHOHWH XVHU DFFRXQWV 8QORFN XVHU DFFRXQWV 6SHFLI\ XVHU DFFRXQW UHVWULFWLRQV &KDQJH XVHU JURXS PHPEHUVKLS 'LVSOD\ XVHU DQG XVHU JURXS DFFHVV ULJKWV WR WDUJHW GHYLFHV DQG PDQDJHG DSSOLDQFHV $GG DQG GHOHWH XVHUGHILQHG XVHU JURXSV 'LVSOD\ DVVLJQ DQG UHPRYH XVHU JURXS PHPEHUV IURP EXLOWLQ RU XVHUGHILQHG XVHU JURXSV User Accounts Windows 8VHU DFFRXQWV DUH GLVSOD\HG DQG PDQDJHG WKURXJK 8VHU $FFRXQWV ZLQGRZV To display the User Accounts window: &OLFN WKH 8VHUV WDE 7KH 8VHU $FFRXQWV $OO ZLQGRZ ZLOO RSHQ 7R GLVSOD\ WKH QDPHV RI XVHUV LQ D EXLOWLQ RU XVHUGHILQHG XVHU JURXS FOLFN WKH JURXS QDPH OLQN XQGHU 8VHU $FFRXQWV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 8VHU $FFRXQWV ZLQGRZ IRU WKDW JURXS ZLOO RSHQ OLVWLQJ DOO WKH XVHUV LQ WKH JURXS 7R VHOHFW D XVHU FOLFN RQ D XVHUQDPH LQ D 8VHU $FFRXQWV ZLQGRZ Customizing the User Accounts window 7KH 8VHU 1DPH ILHOG LV XVXDOO\ GLVSOD\HG LQ WKH 8VHU $FFRXQWV ZLQGRZ 2QH RI WKH LFRQV LQ 7DEOH ZLOO DSSHDU WR WKH OHIW RI WKH XVHUQDPHV DQG UHSUHVHQW WKH VWDWXV RI HDFK '69LHZ VRIWZDUH XVHU Table 17.1: User Status Icons 260 '69LHZ ,QVWDOOHU8VHU *XLGH Icon Authentication Method Status All Enabled - The user can log in and use the DSView software. Internal Disabled - The user cannot log in to the DSView software. See User account restrictions and expiration settings on page 267. Internal Locked - The user account has been locked; the user cannot log in to the DSView software because the maximum number of log in failures has been exceeded. See Authentication Services on page 87 and Unlocking User Accounts on page 264. External Suspicious - The user account exists, but the external authentication server no longer contains the account. All Expired - The user account is configured with an expiration date, which has passed. Expired user accounts remain in the system until deleted. See User account restrictions and expiration settings on page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¶V HIIHFWLYH DQG JURXS SUHHPSWLRQ OHYHO VHOHFW WKH XVHU¶V QDPH DQG WKHQ FOLFN 3UHHPSWLRQ /HYHOV LQ WKH VLGH QDYLJDWLRQ EDU $XWKHQWLFDWLRQ 6HUYHU 1DPH RI WKH LQWHUQDO RU 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XVLQJ WKH '69LHZ VRIWZDUH LQWHUQDO DXWKHQWLFDWLRQ RU DQ H[WHUQDO DXWKHQWLFDWLRQ VHUYHU 6HH $XWKHQWLFDWLRQ 6HUYLFHV RQ SDJH 7KH XVHU JURXSV LQ ZKLFK WKH XVHU ZLOO EH LQFOXGHG (DFK XVHU JURXS FRQWDLQV VSHFLILF DFFHVV ULJKWV WKDW DOORZ D XVHU WR SHUIRUP VSHFLILF DFWLRQV 6HH 8VHU *URXSV RQ SDJH 262 '69LHZ ,QVWDOOHU8VHU *XLGH 7KH SUHHPSWLRQ OHYHO IRU LQWHUUXSWLQJ RU GLVFRQQHFWLQJ VHULDO RU .90 VHVVLRQV 6HH 3UHHPSWLRQ /HYHOV RQ SDJH <RX PXVW KDYH '69LHZ VRIWZDUH DGPLQLVWUDWRU RU XVHU DGPLQLVWUDWRU ULJKWV WR DGG D XVHU To add a user account: &OLFN WKH 8VHUV WDE &OLFN $GG 7KH $GG 8VHU $FFRXQW :L]DUG ZLOO DSSHDU 7KH 6HOHFW $XWKHQWLFDWLRQ 6HUYLFH ZLQGRZ ZLOO RSHQ 7KLV ZLQGRZ OLVWV WKH '69LHZ VRIWZDUH LQWHUQDO VHUYLFH DQG DOO WKH H[WHUQDO DXWKHQWLFDWLRQ VHUYLFHV WKDW KDYH EHHQ DGGHG ZKLFK PD\ EH XVHG WR DXWKHQWLFDWH XVHUV ZKHQ WKH\ ORJ LQ 6HH $XWKHQWLFDWLRQ 6HUYLFHV RQ SDJH 6HOHFW DQ DXWKHQWLFDWLRQ VHUYLFH DQG WKHQ FOLFN 1H[W ,I \RX VHOHFWHG '69LHZ ,QWHUQDO JR WR VWHS ,I \RX VHOHFWHG DQ\ RWKHU 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When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. 2 Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times. 3 Menu and toolbar: Allows you to access many of the features in the Video Viewer window. The menu and toolbar will be in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu and toolbar. Up to ten commands and/or macro group buttons may be displayed on the toolbar. By default, the Single Cursor Mode, Refresh, Automatic Video Adjust and Align Local Cursor buttons appear on the toolbar.The Macro button displays when a user specifies icons for macros and indicates that the icons should appear on the toolbar. See Toolbar profile settings on page 291 and Macros on page 310. 4 Minimize button: Minimizes the display of the Video Viewer window into the task bar at the bottom of the local computer. Maximize button: Changes the window to Full Screen mode, which expands the accessed device desktop to fill the entire screen. When you expand the window, the following occurs: 5 • The title bar disappears. • The server name appears between the menu and toolbar. • The Maximize button is changed to a Normal Window Mode button and it appears on the toolbar. Clicking the button will toggle the Video Viewer window to Normal Window mode. • The Close button appears on the toolbar. 6 Close button: Closes the Video Viewer window. This button may not be present on all operating systems. 7 Accessed device desktop: Interacts with your device through this window. 8 Frame: Resizes the Video Viewer window by clicking and holding on the frame. NOTE: On supported Macintosh system clients, the placement of some buttons is different. The Minimize, Maximize and Close buttons are located on the left side of the screen, and the frame can be resized by clicking in the lower right corner. 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o delete one or more KVM session profiles: NOTE: The default KVM Session Profile cannot be deleted. &OLFN WKH 8QLWV WDE &OLFN 3URILOHV LQ WKH WRS QDYLJDWLRQ EDU 7R GHOHWH RQH RU PRUH SURILOHV FOLFN WKH FKHFNER[ WR WKH OHIW RI WKH SURILOH QDPH 7R GHOHWH DOO SURILOHV H[FHSW WKH 'HIDXOW .90 6HVVLRQ 3URILOH FOLFN WKH FKHFNER[ WR WKH OHIW RI 1DPH DW WKH WRS RI WKH OLVW &OLFN 'HOHWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU &RQILUP RU FDQFHO WKH GHOHWLRQ To assign a KVM session profile to a target device: ,Q D 8QLWV 9LHZ ZLQGRZ FRQWDLQLQJ WDUJHW GHYLFHV VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN RQ WKH WDUJHW GHYLFH QDPH &OLFN 3URSHUWLHV LQ WKH VLGH QDYLJDWLRQ EDU WKHQ FOLFN 3URILOHV LQ WKH VLGH QDYLJDWLRQ EDU 7KH 3URILOHV ZLQGRZ ZLOO RSHQ 6HOHFW WKH GHVLUHG SURILOH &OLFN 6DYH DQG WKHQ FOLFN &ORVH &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 297 To assign a KVM session profile to multiple target devices: ,Q D 8QLWV 9LHZ ZLQGRZ FRQWDLQLQJ WDUJHW GHYLFHV VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN WKH FKHFNER[ QH[W WR RQH RU PRUH WDUJHW GHYLFHV 7R FKDQJH WKH .90 VHVVLRQ SURILOH IRU DOO WDUJHW GHYLFHV LQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI 1DPH DW WKH WRS RI WKH OLVW &OLFN 2SHUDWLRQV WKHQ VHOHFW 3URSHUWLHV IURP WKH GURSGRZQ PHQX 7KH 0XOWLSOH 8QLW 3URSHUWLHV ZLQGRZ ZLOO RSHQ &OLFN 3URILOH 6HOHFW D .90 VHVVLRQ SURILOH IURP WKH PHQX &OLFN 6DYH DQG WKHQ FOLFN &ORVH Using Menu Commands to Manage Session Settings .90 VHVVLRQ SURILOHV FRQWDLQ VHWWLQJV IRU WKH PDQ\ IROORZLQJ RSHUDWLRQV ,Q D SURILOH LI WKH $OORZ XVHUV WR RYHUULGH WKLV VHWWLQJ FKHFNER[ LV HQDEOHG IRU D VHWWLQJ RU LI D SURILOH KDV QRW EHHQ DVVLJQHG WR D WDUJHW GHYLFH 9LGHR 9LHZHU XVHUV FRQQHFWHG WR WKDW WDUJHW GHYLFH PD\ XVH WKH 9LGHR 9LHZHU PHQX FRPPDQGVEXWWRQV GHVFULEHG LQ WKLV VHFWLRQ General commands $OO RI WKH IROORZLQJ FRPPDQGV H[FHSW HQDEOLQJGLVDEOLQJ IXOO VFUHHQ PRGH PD\ DOVR EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH VHH *HQHUDO SURILOH VHWWLQJV RQ SDJH To specify a key for toggling activation of the menu and toolbar: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH *HQHUDO WDE ,Q WKH 0HQX $FWLYDWLRQ .H\VWURNH ILHOG VHOHFW D NH\VWURNH IURP WKH PHQX &OLFN 2. :KHQ \RX GLVDEOH WKH PHQX DQG WRROEDU GLVSOD\ SUHVVLQJ WKH VSHFLILHG NH\ UHHQDEOHV WKH GLVSOD\ To enable keyboard pass through: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH *HQHUDO WDE 6HOHFW 3DVVWKURXJK DOO NH\VWURNHV LQ UHJXODU ZLQGRZ PRGH &OLFN 2. 298 '69LHZ ,QVWDOOHU8VHU *XLGH To enable or disable full screen mode: NOTE: The View - Full Screen command may only be used by the primary user. The command is not available to non-primary users who are sharing the session. 7R HQDEOH IXOO VFUHHQ PRGH FOLFN WKH 0D[LPL]H EXWWRQ RU VHOHFW 9LHZ )XOO 6FUHHQ IURP WKH 9LGHR 9LHZHU PHQX 7KH GHVNWRS ZLQGRZ ZLOO GLVDSSHDU DQG RQO\ WKH DFFHVVHG GHYLFH GHVNWRS ZLOO EH YLVLEOH 7KH VFUHHQ ZLOO EH UHVL]HG XS WR D PD[LPXP RI [ ,I WKH GHVNWRS KDV D KLJKHU UHVROXWLRQ WKHQ D EODFN EDFNJURXQG ZLOO VXUURXQG WKH IXOO VFUHHQ LPDJH 7KH IORDWLQJ WRROEDU ZLOO DSSHDU 7R GLVDEOH IXOO VFUHHQ PRGH FOLFN WKH )XOO 6FUHHQ 0RGH EXWWRQ RQ WKH IORDWLQJ WRROEDU WR UHWXUQ WR WKH GHVNWRS ZLQGRZ Cursor commands 7KH PRXVH FXUVRU DQG NH\ IRU H[LWLQJ VLQJOH FXUVRU PRGH FRPPDQGV PD\ DOVR EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH VHH &XUVRU SURILOH VHWWLQJV RQ SDJH 7KH FRPPDQGV WR HQWHU DQG H[LW VLQJOH FXUVRU PRGH DQG WKH FRPPDQG WR DOLJQ WKH PRXVH FXUVRUV FDQQRW EH VHW LQ D .90 VHVVLRQ SURILOH NOTE: If the target device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted. 7R SUHYHQW SRWHQWLDO PRXVH FRQIOLFWV \RX PD\ FRQILJXUH FHUWDLQ VHWWLQJV RQ HDFK VHUYHU FRQQHFWHG WR D PDQDJHG DSSOLDQFH )RU GHWDLOV VHH WKH 0RXVH DQG 3RLQWHU 6HWWLQJV 7HFKQLFDO %ULHI ZKLFK LV DYDLODEOH RQ WKH '69LHZ VRIWZDUH '9' DQG RQ WKH $YRFHQW ZHE VLWH To change the mouse cursor setting: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH 0RXVH WDE ,Q WKH /RFDO &XUVRU SDQHO VHOHFW D PRXVH FXUVRU W\SH &OLFN 2. To enter single cursor mode: 6HOHFW 7RROV 6LQJOH &XUVRU 0RGH IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6LQJOH &XUVRU 0RGH EXWWRQ 7KH ORFDO FXUVRU ZLOO QRW DSSHDU DQG DOO PRYHPHQWV ZLOO EH UHODWLYH WR WKH WDUJHW GHYLFH NOTE: Single cursor mode is only available on supported Windows system clients. &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 299 To specify a key for exiting single cursor mode: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH 0RXVH WDE ,Q WKH 6LQJOH &XUVRU PRGH ILHOG VHOHFW D NH\ IURP WKH PHQX &OLFN 2. 7KH NH\ ZLOO EH GLVSOD\HG LQ WKH WLWOH EDU :KHQ VLQJOH FXUVRU PRGH LV HQDEOHG SUHVVLQJ WKH VSHFLILHG NH\ UHWXUQV WKH VHVVLRQ WR UHJXODU GHVNWRS PRGH To exit single cursor mode: 3UHVV WKH NH\ LGHQWLILHG LQ WKH WLWOH EDU To align the mouse cursors: NOTE: The DSView software cannot get constant feedback from the mouse, so occasionally the mouse on the switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, align the mouse to re-establish proper tracking. Alignment causes the local cursor to be aligned with the cursor on the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected and then reconnected them. &OLFN WKH $OLJQ /RFDO &XUVRU EXWWRQ LQ WKH 9LGHR 9LHZHU WRROEDU 7KH ORFDO FXUVRU ZLOO DOLJQ ZLWK WKH FXUVRU RQ WKH UHPRWH GHYLFH ,I FXUVRUV GULIW RXW RI DOLJQPHQW WXUQ RII PRXVH DFFHOHUDWLRQ LQ WKH GHYLFH Toolbar commands 7KHVH FRPPDQGV PD\ DOVR EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH VHH 7RROEDU SURILOH VHWWLQJV RQ SDJH To specify a toolbar hide time: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH 7RROEDU WDE 8VH WKH DUURZ NH\V WR VSHFLI\ WKH QXPEHU RI VHFRQGV WR GHOD\ WKH KLGLQJ RI WKH WRROEDU &OLFN 2. WR VDYH WKH FKDQJHV DQG FORVH WKH GLDORJ ER[ To add or remove items in the toolbar: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH 7RROEDU WDE 300 '69LHZ ,QVWDOOHU8VHU *XLGH (QDEOH WKH FKHFNER[HV IRU WKH LWHPV WR GLVSOD\ LQ WKH WRROEDU 'LVDEOH WKH FKHFNER[HV IRU WKH LWHPV WR UHPRYH IURP WKH WRROEDU &OLFN 2. WR VDYH WKH FKDQJHV DQG FORVH WKH GLDORJ ER[ Video commands 7KH FRORU GHSWK VFDOLQJ DQG EDFNJURXQG UHIUHVK FRPPDQGV PD\ DOVR EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH VHH 9LGHR SURILOH VHWWLQJV RQ SDJH 7KH UHIUHVK LPDJH EXWWRQFRPPDQG FDQQRW EH VHW LQ D .90 VHVVLRQ SURILOH To adjust the color depth: 6HOHFW 9LHZ &RORU 'HSWK IURP WKH 9LGHR 9LHZHU PHQX WKHQVHOHFW WKH GHVLUHG GHSWK To change the Video Viewer window resolution: NOTE: The View - Scaling command is not available if the Video Viewer window is in full screen mode or to nonprimary users of a shared session. 6HOHFW WKH 9LHZ 6FDOLQJ FRPPDQG WKHQ VHOHFW WKH GHVLUHG UHVROXWLRQ 7KH GHIDXOW LV [ To enable or disable background refresh: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH *HQHUDO WDE (QDEOH RU GLVDEOH WKH %DFNJURXQG 5HIUHVK FKHFNER[ &OLFN 2. <RX PD\ DOVR XVH WKH 5HIUHVK ,PDJH FRPPDQG To refresh the screen: &OLFN WKH 5HIUHVK ,PDJH EXWWRQ LQ WKH 9LGHR 9LHZHU WRROEDU RU VHOHFW 9LHZ 5HIUHVK IURP WKH 9LGHR 9LHZHU PHQX 7KH GLJLWL]HG YLGHR LPDJH ZLOO EH FRPSOHWHO\ UHJHQHUDWHG Mouse scaling command 0RXVH VFDOLQJ FDQQRW EH VSHFLILHG LQ D .90 VHVVLRQ SURILOH 7R SUHYHQW SRWHQWLDO PRXVH FRQIOLFWV \RX PD\ FRQILJXUH FHUWDLQ VHWWLQJV RQ HDFK VHUYHU FRQQHFWHG WR D PDQDJHG DSSOLDQFH )RU GHWDLOV VHH WKH 0RXVH DQG 3RLQWHU 6HWWLQJV 7HFKQLFDO %ULHI ZKLFK LV DYDLODEOH RQ WKH '69LHZ VRIWZDUH '9' DQG RQ WKH $YRFHQW ZHE VLWH &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 301 To set mouse scaling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vocent Mouse Sync (QDEOLQJ $YRFHQW 0RXVH 6\QF LQ WKH .90 VHVVLRQ SURILOH SURYLGHV LPSURYHG PRXVH WUDFNLQJ RQ WKH WDUJHW GHYLFH ,I $YRFHQW 0RXVH 6\QF LV HQDEOHG LW LV QRW QHFHVVDU\ WR GLVDEOH PRXVH DFFHOHUDWLRQ RQ WKH WDUJHW GHYLFH ,I RYHUULGHV DUH DOORZHG VHH 0DQDJLQJ .90 VHVVLRQ SURILOHV RQ SDJH WKH SULPDU\ XVHU FDQ UHTXLUH WKH 9LGHR 9LHZHU WR RYHUULGH WKH SURILOH VHWWLQJV NOTE: Avocent Mouse Sync is supported on Windows or Macintosh target devices connected with a USB2 IQ module. To set Avocent Mouse Sync from the Video Viewer: 6HOHFW 7RROV 6HVVLRQ 2SWLRQV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 6HVVLRQ 2SWLRQV EXWWRQ 7KH 6HVVLRQ 2SWLRQV GLDORJ ER[ DSSHDUV &OLFN WKH 0RXVH WDE ,Q WKH $YRFHQW 0RXVH 6\QF VHFWLRQ WKH FXUUHQW VWDWXV LV VKRZQ (QDEOH RU GLVDEOH WKH (QDEOH 6\QFKURQL]DWLRQ FKHFNER[ NOTE: On supported system configurations, the Avocent Mouse Sync status is Available. If the target device is running a supported operating system but is not connected with a USB2 IQ module, the status is Not Supported. If the target device is connected with USB2 IQ module but is not running a Windows or Macintosh operating system, the status is Unavailable. &OLFN 2. 302 '69LHZ ,QVWDOOHU8VHU *XLGH Manual Video Adjustment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o manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support. 6HOHFW 7RROV 0DQXDO 9LGHR $GMXVW IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 0DQXDO 9LGHR $GMXVW EXWWRQ 7KH 0DQXDO 9LGHR $GMXVW GLDORJ ER[ DSSHDUV &OLFN WKH LFRQ IRU WKH IHDWXUH \RX ZLVK WR DGMXVW 0RYH WKH VOLGHU EDU DQG WKHQ ILQH WXQH WKH VHWWLQJ E\ FOLFNLQJ WKH 0LQ RU 0D[ EXWWRQV WR DGMXVW WKH SDUDPHWHU IRU HDFK LFRQ SUHVVHG 7KH DGMXVWPHQWV ZLOO GLVSOD\ LPPHGLDWHO\ LQ WKH 9LGHR 9LHZHU ZLQGRZ :KHQ ILQLVKHG FOLFN &ORVH &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU Figure 19.2: Manual Video Adjust Dialog Box Table 19.3: Manual Video Adjust Dialog Box Descriptions Number Description Number Description A Image Capture Width H Pixel Noise Threshold B Pixel Sampling/Fine Adjust I Automatic Video Adjustment C Image Capture Horizontal Position J Refresh Image D Image Capture Vertical Position K E Contrast L Video Test Pattern F Brightness M Performance Monitor G Block Noise Threshold N Close button 303 304 '69LHZ ,QVWDOOHU8VHU *XLGH Image capture width, pixel sampling/fine adjust, image capture horizontal position and image capture vertical position 7KH ,PDJH &DSWXUH :LGWK 3L[HO 6DPSOLQJ)LQH $GMXVW ,PDJH &DSWXUH +RUL]RQWDO 3RVLWLRQ DQG ,PDJH &DSWXUH 9HUWLFDO 3RVLWLRQ DGMXVWPHQWV DIIHFW KRZ WKH WDUJHW YLGHR LV FDSWXUHG DQG GLJLWL]HG DQG DUH VHOGRP FKDQJHG 7KH LPDJH FDSWXUH SDUDPHWHUV DUH DXWRPDWLFDOO\ FKDQJHG E\ WKH $XWRPDWLF $GMXVWPHQW IXQFWLRQ $ VSHFLDO LPDJH LV UHTXLUHG RQ WKH WDUJHW LQ RUGHU WR PDNH DFFXUDWH DGMXVWPHQWV LQGHSHQGHQWO\ Contrast and brightness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etection thresholds ,Q VRPH FDVHV QRLVH LQ WKH YLGHR WUDQVPLVVLRQ NHHSV WKH SDFNHWVVHF FRXQW XS 7KLV PD\ EH VHHQ ZKHQ OLWWOH GRWV FKDQJH LQ WKH DUHD RI WKH FXUVRU ZKHQ LW LV PRYHG 9DU\LQJ WKH WKUHVKROG YDOXHV PD\ UHVXOW LQ ³TXLHWHU´ VFUHHQV DQG LPSURYHG FXUVRU WUDFNLQJ 1RLVH 7KUHVKROG DQG 3ULRULW\ 7KUHVKROG YDOXHV PD\ EH PRGLILHG LI \RX DUH XVLQJ VWDQGDUG YLGHR FRPSUHVVLRQ %ORFN 1RLVH 7KUHVKROG DQG 3L[HO 1RLVH 7KUHVKROG YDOXHV PD\ EH PRGLILHG LI \RX DUH XVLQJ WKH .90 VZLWFK '9& DOJRULWKP XSJUDGH 'HIDXOW WKUHVKROG YDOXHV FDQ EH UHVWRUHG E\ FOLFNLQJ $XWR $GMXVW 9LGHR Block noise threshold and pixel noise threshold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utomatic video adjustment NOTE: You may also select Tools - Automatic Video Adjust from the Video Viewer menu or click the Automatic Video Adjust toolbar icon to automatically adjust the video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efresh image &OLFNLQJ WKH 5HIUHVK ,PDJH EXWWRQ LQ WKH 0DQXDO 9LGHR $GMXVW GLDORJ ER[ ZLOO FRPSOHWHO\ UHJHQHUDWH WKH GLJLWL]HG YLGHR LPDJH <RX PD\ DOVR VHOHFW 9LHZ 5HIUHVK IURP WKH 9LGHR 9LHZHU PHQX WR UHIUHVK WKH LPDJH Video test pattern &OLFNLQJ WKH 9LGHR 7HVW 3DWWHUQ EXWWRQ LQ WKH 0DQXDO 9LGHR $GMXVW GLDORJ ER[ ZLOO WRJJOH D GLVSOD\ RI D YLGHR WHVW SDWWHUQ &OLFN WKH 9LGHR 7HVW 3DWWHUQ EXWWRQ DJDLQ WR WRJJOH EDFN WR D QRUPDO YLGHR LPDJH Saving the View 7KH GLVSOD\ RI D 9LGHR 9LHZHU ZLQGRZ PD\ EH VDYHG WR D ILOH RU WR WKH FOLSERDUG IRU SDVWLQJ LQWR DQRWKHU SURJUDP NOTE: Saving the view is only supported on Windows clients. The Capture to File menu option and link are disabled on non-Windows clients. To capture the Video Viewer window to a file: 6HOHFW )LOH &DSWXUH WR )LOH IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH &DSWXUH WR )LOH EXWWRQ 7KH 6DYH $V GLDORJ ER[ DSSHDUV (QWHU D ILOHQDPH DQG FKRRVH D ORFDWLRQ WR VDYH WKH ILOH &OLFN 6DYH 306 '69LHZ ,QVWDOOHU8VHU *XLGH To capture the Video Viewer window to your clipboard: 6HOHFW )LOH &DSWXUH WR &OLSERDUG IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH &DSWXUH WR &OLSERDUG EXWWRQ 7KH LPDJH GDWD LV VDYHG WR WKH FOLSERDUG Displaying Video Viewer Users NOTE: This procedure is not available if the DSR Remote Operations software is being used. To display current Video Viewer users: 6HOHFW 9LHZ &RQQHFWHG 8VHUV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH &RQQHFWHG 8VHUV EXWWRQ 7KH 8VHUV &RQQHFWHG WR GHYLFH 9LGHR 6HVVLRQ QXPEHU! GLDORJ ER[ DSSHDUV FRQWDLQLQJ D OLVW RI DOO XVHUV FRQQHFWHG WR WKH 9LGHR 9LHZHU ZLQGRZ VHVVLRQ &OLFN 2. WR FORVH WKH GLDORJ ER[ To display a list of users sharing a port or channel: 6HOHFW 9LHZ /LVW RI 6KDUHG 8VHUV LQ WKH 9LGHR 9LHZHU PHQX 8VHUV LQ VWHDOWK PRGH DUH H[FOXGHG IURP WKLV GLVSOD\ Scan Mode To start scan mode: ,Q D 8QLWV 9LHZ ZLQGRZ VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH VHOHFW WZR RU PRUH WDUJHW GHYLFHV WKDW VXSSRUW .90 FRQQHFWLRQV WKHQ FOLFN 6FDQ 6FDQ PRGH ZLOO VWDUW DQG WKH 9LGHR 9LHZHU ZLQGRZV ZLOO DSSHDU LQ WKH 7KXPEQDLO 9LHZHU $ VHULHV RI WKXPEQDLO IUDPHV DSSHDU LQ WKH 7KXPEQDLO 9LHZHU HDFK FRQWDLQLQJ D VPDOO VFDOHG QRQLQWHUDFWLYH YHUVLRQ RI D WDUJHW GHYLFH VFUHHQ LPDJH About scan mode 6FDQ PRGH PRYHV IURP RQH WKXPEQDLO LPDJH WR WKH QH[W ORJJLQJ LQWR D GHYLFH DQG GLVSOD\LQJ DQ XSGDWHG GHYLFH LPDJH IRU D VSHFLILHG OHQJWK RI WLPH 9LHZ 7LPH 3HU 6HUYHU EHIRUH ORJJLQJ RXW RI WKDW GHYLFH DQG PRYLQJ RQ WR WKH QH[W WKXPEQDLO LPDJH <RX PD\ VSHFLI\ D VFDQ GHOD\ EHWZHHQ WKXPEQDLOV 7LPH %HWZHHQ 6HUYHUV 'XULQJ WKH GHOD\ \RX ZLOO VHH WKH ODVW WKXPEQDLO LPDJH IRU DOO GHYLFHV LQ WKH VFDQ VHTXHQFH WKRXJK \RX ZRQ¶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humbnail Viewer features )LJXUH VKRZV WKH 7KXPEQDLO 9LHZHU DUHDV DQG GHVFULSWLRQV IROORZ LQ 7DEOH 308 '69LHZ ,QVWDOOHU8VHU *XLGH Figure 19.3: Thumbnail Viewer Table 19.4: Thumbnail Viewer Descriptions Number Description 1 Thumbtack: Locks the display of the menu so that it is visible at all times. 2 Menu: Allows access to Thumbnail Viewer features. The menu will be in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu. &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 309 Number Description 3 Minimize button: Minimizes the display of the Thumbnail Viewer window into the toolbar at the bottom of the local computer. 4 Close button: Closes the Thumbnail Viewer and all thumbnails being viewed. The Close button may not be present on all operating systems. Status indicator: The device name and status indicator appear below each thumbnail: 5 • A green LED indicates that a device is currently being scanned. • A red X indicates that the last scan of the device was not successful. The scan may have failed due to a credential or path failure (for example, the device path on the appliance was not available). The tool tip for the LED indicates the reason for the failure. 6 Thumbnail image: Interacts with your device through this window. Performing Thumbnail Viewer tasks To set scan preferences: 6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH 7KXPEQDLO 9LHZHU PHQX 7KH 6FDQ 0RGH 3UHIHUHQFHV GLDORJ ER[ DSSHDUV ,Q WKH 9LHZ 7LPH 3HU 6HUYHU ILHOG HQWHU WKH WLPH HDFK WKXPEQDLO ZLOO EH DFWLYH GXULQJ WKH VFDQ LQ WKH UDQJH VHFRQGV ,Q WKH 7LPH %HWZHHQ 6HUYHU ILHOG HQWHU WKH WLPH WKH VFDQ ZLOO VWRS EHWZHHQ HDFK GHYLFH LQ WKH UDQJH VHFRQGV &OLFN 2. To pause or restart a scan sequence: 6HOHFW 2SWLRQV 3DXVH 6FDQ IURP WKH 7KXPEQDLO 9LHZHU PHQX 7KH VFDQ VHTXHQFH ZLOO SDXVH DW WKH FXUUHQW WKXPEQDLO LI WKH 7KXPEQDLO 9LHZHU KDV D VFDQ LQ SURJUHVV RU ZLOO UHVWDUW WKH VFDQ LI FXUUHQWO\ SDXVHG To change the thumbnail size: 6HOHFW 2SWLRQV 7KXPEQDLO 6L]H IURP WKH 7KXPEQDLO 9LHZHU PHQX &KRRVH WKH GHVLUHG WKXPEQDLO VL]H IURP WKH FDVFDGH PHQX To disable a device thumbnail in the scan sequence: 6HOHFW D GHYLFH WKXPEQDLO 6HOHFW 7KXPEQDLO GHYLFH QDPH! 'LVDEOH IURP WKH 7KXPEQDLO 9LHZHU PHQX RU ULJKWFOLFN RQ D GHYLFH WKXPEQDLO DQG VHOHFW 'LVDEOH IURP WKH SRSXS PHQX 310 '69LHZ ,QVWDOOHU8VHU *XLGH 8SGDWLQJ RI WKH WKXPEQDLO LPDJH ZLOO VWRS XQWLO LW LV HQDEOHG To enable a device thumbnail in the scan sequence: 6HOHFW D GHYLFH WKXPEQDLO 6HOHFW 7KXPEQDLO GHYLFH QDPH! 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WR DFFHSW WKH FKDQJHV DQG UHWXUQ WR WKH 0DFURV GLDORJ ER[ &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 313 To delete a macro: 6HOHFW 0DFURV &RQILJXUH 0DFURV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 0DFURV EXWWRQ 7KH 0DFURV GLDORJ ER[ DSSHDUV 6HOHFW RQH RI WKH IROORZLQJ $OO GLVSOD\V ERWK SHUVRQDO DQG JOREDO PDFURV 3HUVRQDO GLVSOD\V RQO\ SHUVRQDO PDFURV RU *OREDO GLVSOD\V RQO\ JOREDO PDFURV 6HOHFW WKH GHVLUHG PDFUR IURP WKH 'HILQHG 0DFURV OLVW DQG WKHQ FOLFN 'HOHWH <RX DUH SURPSWHG WR FRQILUP WKH GHOHWLRQ &RQILUP RU FDQFHO WKH GHOHWLRQ &OLFN &ORVH To copy a macro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WR DFFHSW WKH PDFUR JURXS DQG UHWXUQ WR WKH 0DFUR *URXSV GLDORJ ER[ &OLFN &ORVH To rename a macro group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o delete a macro group: 6HOHFW 0DFURV &RQILJXUH 0DFUR *URXSV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 0DFUR *URXSV EXWWRQ 7KH 0DFUR *URXSV GLDORJ ER[ DSSHDUV 6HOHFW RQH RI WKH IROORZLQJ $OO GLVSOD\V ERWK SHUVRQDO DQG JOREDO PDFUR JURXSV 3HUVRQDO GLVSOD\V RQO\ SHUVRQDO PDFUR JURXSV RU *OREDO GLVSOD\V RQO\ JOREDO PDFUR JURXSV 6HOHFW WKH PDFUR JURXS WR EH GHOHWHG IURP WKH 'HILQHG *URXSV OLVW ER[ &OLFN WKH 'HOHWH EXWWRQ <RX DUH SURPSWHG WR FRQILUP WKH GHOHWLRQ &RQILUP RU FDQFHO WKH GHOHWLRQ &OLFN &ORVH To copy a macro group: 6HOHFW 0DFURV &RQILJXUH 0DFUR *URXSV IURP WKH 9LGHR 9LHZHU PHQX RU FOLFN WKH 0DFUR *URXSV EXWWRQ 7KH 0DFUR *URXSV GLDORJ ER[ DSSHDUV 6HOHFW RQH RI WKH IROORZLQJ $OO GLVSOD\V ERWK SHUVRQDO DQG JOREDO PDFURV 3HUVRQDO GLVSOD\V RQO\ SHUVRQDO PDFURV RU *OREDO GLVSOD\V RQO\ JOREDO PDFURV 6HOHFW WKH GHVLUHG PDFUR JURXS IURP WKH 'HILQHG *URXSV OLVW DQG WKHQ FOLFN &RS\ 7KH &RS\ 0DFUR *URXS GLDORJ ER[ ZLOO DSSHDU 7\SH D FKDUDFWHU QDPH LQ WKH 1DPH RI FRSLHG PDFUR JURXS ILHOG 6HOHFW ZKHWKHU \RX ZLVK WR PDNH WKH FRSLHG PDFUR JURXS D SHUVRQDO RU JOREDO PDFUR IURP WKH 0DFUR 7\SH DUHD &OLFN 2. 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irtual Media dialog box 7KH 9LUWXDO 0HGLD GLDORJ ER[ LV D SURJUDP WKDW PDQDJHV WKH PDSSLQJ DQG XQPDSSLQJ RI YLUWXDO PHGLD 7KH GLDORJ ER[ GLVSOD\V DOO WKH SK\VLFDO GULYHV RQ WKH FOLHQW¶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irtual media session settings 9LUWXDO PHGLD VHVVLRQ VHWWLQJV LQFOXGH ORFNLQJ PDSSHG GULYHV DFFHVV PRGH DQG HQFU\SWLRQ OHYHO 6HH 0DQDJHG $SSOLDQFH 6HVVLRQ 6HWWLQJV RQ SDJH 7DEOH GHVFULEHV WKH YLUWXDO PHGLD VHVVLRQ VHWWLQJV RQ WKH VXSSRUWHG .90 VZLWFK Table 19.5: Virtual Media Session Settings Setting Description Locking The locking option specifies whether a virtual media session is locked to the KVM session on the target device. When locking is enabled (which is the default) and the KVM session is closed, the virtual media session will also be closed. When locking is disabled and the KVM session is closed, the virtual media session will remain active. Mapped drives access mode You may set the access mode for mapped drives to read-only or read-write. When the access mode is read-only, the user will not be able to write data to the mapped drive on the client workstation. When the access mode is read-write, the user will be able to read and write data from/to the mapped drive. If the mapped drive is read-only by design (for example, certain CD/DVD drives or ISO images), the configured readwrite access mode will be ignored. Setting the read-only mode can be helpful when a read-write drive such as a mass storage device or a USB removable media is mapped, and you wish to prevent the user from writing data to it. Encryption level You may configure up to three encryption levels (or none) for virtual media sessions. Any combination is valid. The choices are: DES, 3DES, 128-bit SSL and AES. The default is no encryption (no encryption levels selected). &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 319 Opening a virtual media session To launch a virtual media session: 6HOHFW 7RROV 9LUWXDO 0HGLD IURP WKH 9LGHR 9LHZHU PHQX 7KH 9LUWXDO 0HGLD GLDORJ ER[ ZLOO DSSHDU 7R PDNH WKLV D UHVHUYHG VHVVLRQ FOLFN 'HWDLOV WKHQ HQDEOH WKH 5HVHUYHG FKHFNER[ To map a virtual media drives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¶V DFFHVV WR UHDG RQO\ 7R DGG DQG PDS DQ ,62 RU IORSS\ LPDJH DV D YLUWXDO PHGLD GULYH D ,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ FOLFN $GG ,PDJH E 7KH FRPPRQ ILOH GLDORJ ER[ ZLOO DSSHDU ZLWK WKH GLUHFWRU\ FRQWDLQLQJ GLVN LPDJH ILOHV WKDW LV WKRVH HQGLQJ LQ LVR RU LPJ GLVSOD\HG 6HOHFW WKH GHVLUHG ,62 RU IORSS\ LPDJH ILOH DQG FOLFN 2SHQ RU ,I WKH FOLHQW ZRUNVWDWLRQ¶V RSHUDWLQJ V\VWHP VXSSRUWV GUDJDQGGURS VHOHFW WKH GHVLUHG ,62 RU IORSS\ LPDJH ILOH IURP WKH FRPPRQ ILOH GLDORJ ER[ DQG GUDJ LW RQWR WKH 9LUWXDO 0HGLD GLDORJ ER[ F 7KH ILOH¶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o unmap a virtual media drive: ,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ XQFKHFN WKH 0DSSHG FKHFNER[ QH[W WR WKH GULYH \RX ZLVK WR XQPDS <RX ZLOO EH SURPSWHG WR FRQILUP &RQILUP RU FDQFHO WKH XQPDSSLQJ 5HSHDW IRU DQ\ DGGLWLRQDO YLUWXDO PHGLD GULYHV \RX ZLVK WR XQPDS To display virtual media drive details: ,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ FOLFN 'HWDLOV 7KH GLDORJ ER[ H[SDQGV WR GLVSOD\ WKH 'HWDLOV WDEOH (DFK URZ LQGLFDWHV 7DUJHW 'ULYH 1DPH XVHG IRU WKH PDSSHG GULYH VXFK DV 9LUWXDO &' RU 9LUWXDO &' 0DSSHG WR ,GHQWLFDO WR 'ULYH LQIRUPDWLRQ WKDW DSSHDUV LQ WKH &OLHQW 9LHZ 'ULYH FROXPQ 5HDG %\WHV DQG :ULWH %\WHV $PRXQW RI GDWD WUDQVIHUUHG VLQFH WKH PDSSLQJ 'XUDWLRQ (ODSVHG WLPH VLQFH WKH GULYH ZDV PDSSHG 7R FORVH WKH 'HWDLOV YLHZ FOLFN 'HWDLOV DJDLQ To reset all USB devices on the target device: NOTE: The USB reset feature resets every USB device on the target device, including the mouse and keyboard. It should only be used when the target device is not responding. ,Q WKH 9LUWXDO 0HGLD GLDORJ ER[ FOLFN 'HWDLOV 7KH 'HWDLOV 9LHZ ZLOO DSSHDU &OLFN 86% 5HVHW $ ZDUQLQJ PHVVDJH ZLOO DSSHDU LQGLFDWLQJ WKH SRVVLEOH HIIHFWV RI WKH UHVHW &RQILUP RU FDQFHO WKH UHVHW 7R FORVH WKH 'HWDLOV YLHZ FOLFN 'HWDLOV DJDLQ &KDSWHU 8VLQJ WKH 9LGHR 9LHZHU 321 Closing a virtual media session To close the Virtual Media dialog box: &OLFN ([LW ,I \RX KDYH DQ\ PDSSHG GULYHV D PHVVDJH LV GLVSOD\HG LQGLFDWLQJ WKDW WKH GULYHV ZLOO EH XQPDSSHG &RQILUP RU FDQFHO WKH RSHUDWLRQ ,I D XVHU DWWHPSWV WR GLVFRQQHFW D YLUWXDO PHGLD VHVVLRQ RU DQ DFWLYH .90 VHVVLRQ WKDW KDV DQ DVVRFLDWHG ORFNHG YLUWXDO PHGLD VHVVLRQ D FRQILUPDWLRQ PHVVDJH LV GLVSOD\HG LQGLFDWLQJ WKDW DQ\ YLUWXDO PHGLD PDSSLQJV ZLOO EH ORVW 6HH 6KDULQJ DQG SUHHPSWLRQ FRQVLGHUDWLRQV RQ SDJH DQG $FWLYH 6HVVLRQV RQ SDJH IRU LQIRUPDWLRQ DERXW RWKHU IDFWRUV WKDW PD\ DIIHFW YLUWXDO PHGLD VHVVLRQ FORVLQJV Using Smart Cards <RX FDQ FRQQHFW D VPDUW FDUG UHDGHU WR WKH FOLHQW VHUYHU DQG DFFHVV DWWDFKHG WDUJHW GHYLFHV RQ D VXSSRUWHG .90 VZLWFK V\VWHP <RX FDQ WKHQ ODXQFK D .90 VHVVLRQ WR RSHQ WKH 9LGHR 9LHZHU DQG PDS D VPDUW FDUG NOTE: To specify smart card session and mapping options for Video Viewer sessions, see Video Viewer session properties on page 286. 7KH VPDUW FDUG VWDWXV LV LQGLFDWHG E\ WKH VPDUW FDUG LFRQ DW WKH IDU ULJKW RI WKH 9LGHR 9LHZHU WRROEDU 7KH IROORZLQJ WDEOH GHVFULEHV WKH VPDUW FDUG VWDWXV LFRQV Table 19.6: Smart Card Icons Icon Description Disabled - A smart card reader is not available, the IQ module does not support smart card readers, or smart card access is disabled in the DSView software. Not mapped - A smart card reader is available but has not been mapped yet. Available - A smart card is mapped and available. 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See Table 20.2 for a description of the toolbar icons. 3 Virtual Terminal window: Interacts with your target device through this window. By default the window size is 80 characters x 24 lines. 4 Viewer window: Resizes the window when you click and hold on the frame. Although the window may be resized, the Virtual Terminal window will remain the same size. Status Bar: Displays one of the following: Connected - Displays during normal terminal emulation in a Telnet Viewer session. 5 Logging - Displays when logging is enabled. Logging Paused - Displays when logging is paused. NOTE: The Close button may not be present on all operating systems. NOTE: On supported Macintosh system clients, the Telnet Viewer opens in a self-contained window and is not included in the Application Menu. Telnet Viewer window toolbar 7DEOH GHVFULEHV WKH 7HOQHW 9LHZHU ZLQGRZ¶V WRROEDU LFRQV Table 20.2: Telnet Viewer Window Toolbar Icons Icon Description Session Settings - Displays the Session Properties dialog box Help - Displays the DSView software help Copy Screen - Copies a screen of Telnet Viewer session data to the system clipboard Copy Buffer - Copies the contents of the Telnet Viewer session buffer to the system clipboard 326 '69LHZ ,QVWDOOHU8VHU *XLGH Icon Description Copy Text - Copies highlighted text in a Telnet Viewer session screen to the system clipboard Restore - Restores the ability to highlight screen text when autoscaling is enabled and the virtual terminal window has been scaled Paste - Pastes the contents of the system clipboard into a Telnet Viewer session Prints a screen of Telnet Viewer session data Security Property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pening a Session $ '69LHZ PDQDJHPHQW VRIWZDUH 7HOQHW 9LHZHU VHVVLRQ LV RSHQHG XVLQJ WKH '69LHZ ([SORUHU E\ FOLFNLQJ RQ 7HOQHW 6HVVLRQ RU 6HULDO 6HVVLRQ LQ WKH $FWLRQ FROXPQ RI WKH WDUJHW GHYLFH ,I WKH WDUJHW GHYLFH LV DWWDFKHG WR DQ DSSOLDQFH SRUW 7HOQHW 6HVVLRQ ZLOO DSSHDU ,I WKH WDUJHW GHYLFH LV DWWDFKHG WR DQ DSSOLDQFH WKDW LV DOVR DWWDFKHG WR D VHULDO GHYLFH 6HULDO 6HVVLRQ ZLOO DSSHDU NOTE: If multiple connection methods are available, an alternate actions arrow will appear to the right of the action. Clicking the alternate action arrow will display a list of other actions, in descending order of priority, which may be selected to launch the corresponding window type. To open a Telnet Viewer session: ,Q D 8QLWV 9LHZ ZLQGRZ FRQWDLQLQJ WDUJHW GHYLFHV VHH $FFHVVLQJ 8QLWV 9LHZ ZLQGRZV RQ SDJH FOLFN 7HOQHW 6HVVLRQ RU 6HULDO 6HVVLRQ LQ WKH $FWLRQ ILHOG RU WKH $OWHUQDWH $FWLRQ PHQX $OWHUQDWLYH \RX FDQ FOLFN WKH 7HOQHW 6HVVLRQ RU 6HULDO 6HVVLRQ LFRQ LQ WKH 8QLW 2YHUYLHZ ZLQGRZ IRU WKH WDUJHW GHYLFH VHH 8QLW 2YHUYLHZ :LQGRZV RQ SDJH 7KH 7HOQHW 9LHZHU ZLQGRZ ZLOO RSHQ NOTE: You can share a Telnet Viewer session with an SSH serial session. See SSH Passthrough Sessions on page 221. Customizing the Telnet Viewer <RX PD\ VSHFLI\ SUHIHUHQFHV WKDW ZLOO EH XVHG IRU HYHU\ 7HOQHW 9LHZHU VHVVLRQ UHJDUGOHVV RI WKH GHYLFH WR ZKLFK \RX FRQQHFW 7KHVH DSSOLFDWLRQ SUHIHUHQFHV DUH HQWHUHG IURP WKH 7HOQHW 9LHZHU ZLQGRZ ZKHQ \RX DUH FRQQHFWHG WR D GHYLFH RU SRUW $IWHU WKH SUHIHUHQFHV DUH HQWHUHG WKH\ DUH DSSOLHG WR GHYLFHVSRUWV GXULQJ VXEVHTXHQW VHVVLRQV To change the window background and/or text color: 6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU 7R FKDQJH WKH EDFNJURXQG FRORU FOLFN WKH %DFNJURXQG1RUPDO 0RGH ER[ LQ WKH &RORUV VHFWLRQ DQG VHOHFW D FRORU 7KH GHIDXOW FRORU LV EOXH 7R FKDQJH WKH WH[W FRORU FOLFN WKH 7H[W1RUPDO 0RGH ER[ LQ WKH &RORUV VHFWLRQ DQG VHOHFW D FRORU 7KH GHIDXOW FRORU LV ZKLWH 328 '69LHZ ,QVWDOOHU8VHU *XLGH To change the cursor appearance: 6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU ,Q WKH &DUHW OLVW FKRRVH %ORFN WR GLVSOD\ WKH FXUVRU DV D EORFN RU FKRRVH 8QGHUOLQH WR GLVSOD\ WKH FXUVRU DV DQ XQGHUOLQH 7KH GHIDXOW YDOXH LV 8QGHUOLQH To enable/disable an exit warning prompt for Telnet Viewer sessions: 6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU (QDEOH RU GLVDEOH WKH 3URPSW RQ ([LW FKHFNER[ :KHQ WKH H[LW ZDUQLQJ SURPSW LV HQDEOHG D PHVVDJH DSSHDUV ZKHQ \RX VHOHFW 7HOQHW ([LW <RX PD\ WKHQ FKRRVH WR H[LW RU FRQWLQXH WKH VHVVLRQ :KHQ GLVDEOHG WKH VHVVLRQ FORVHV ZLWKRXW IXUWKHU SURPSWLQJ 7KH GHIDXOW YDOXH LV HQDEOHG To enable/disable autoscaling: 6HOHFW 2SWLRQV 3UHIHUHQFHV IURP WKH PHQX 7KH 3UHIHUHQFHV GLDORJ ER[ ZLOO DSSHDU (QDEOH RU GLVDEOH WKH $XWR 6FDOH FKHFNER[ :KHQ DXWRVFDOLQJ LV HQDEOHG WKH XVHU PD\ UHGXFH RU H[SDQG WKH YLUWXDO WHUPLQDO ZLQGRZ E\ GUDJJLQJ D FRUQHU RI WKH ZLQGRZ :KHQ DXWRVFDOLQJ LV GLVDEOHG WKH YLUWXDO WHUPLQDO ZLQGRZ ZLOO QRW VFDOH ZKHQ WKH YLHZ LV FKDQJHG LQVWHDG VFUROO EDUV ZLOO DSSHDU DURXQG WKH ZLQGRZ 7KH GHIDXOW YDOXH LV HQDEOHG Customizing Session Properties :KHQ \RX DUH FRQQHFWHG WR DQ DSSOLDQFH RU SRUW XVLQJ WKH '69LHZ VRIWZDUH 7HOQHW 9LHZHU \RX PD\ VSHFLI\ VHVVLRQ SURSHUWLHV WKDW ZLOO EH VWRUHG DQG UHXVHG HYHU\ WLPH \RX FRQQHFW WR WKH VHOHFWHG DSSOLDQFH RU SRUW :KHQ \RX VHOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV LQ WKH '69LHZ VRIWZDUH 7HOQHW 9LHZHU WKH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU FRQWDLQLQJ 7HUPLQDO /RJLQ 6FULSWV DQG /RJJLQJ WDEV To change the terminal window size: 6HOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV IURP WKH PHQX RU FOLFN WKH 6HVVLRQ 6HWWLQJV LFRQ LQ WKH WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU &OLFN WKH 7HUPLQDO WDE ,Q WKH 5RZV OLVW FKRRVH D YDOXH RI RU 7KH GHIDXOW YDOXH LV ,Q WKH &ROXPQV OLVW FKRRVH D YDOXH RI RU 7KH GHIDXOW YDOXH LV To change the terminal emulation mode: 6HOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV IURP WKH PHQX RU FOLFN WKH 6HVVLRQ 6HWWLQJV LFRQ LQ WKH WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU &KDSWHU 8VLQJ WKH 7HOQHW 9LHZHU 329 &OLFN WKH 7HUPLQDO WDE )URP WKH 7HUPLQDO (PXODWLRQ OLVW FKRRVH RQH RSWLRQ 7KH GHIDXOW YDOXH LV 97 7HUPLQDO (PXODWLRQ RQ SDJH FRQWDLQV HQFRGLQJ DQG GHFRGLQJ LQIRUPDWLRQ IRU HDFK RI WKH WHUPLQDO HPXODWLRQ W\SHV NOTE: When connecting to an appliance, the terminal type setting must match the terminal emulation type. To change the Telnet Viewer Arrow key sequences: :KHQ WKH 7HUPLQDO (PXODWLRQ PRGH LV 97 97 97 97 97 RU 97 \RX PD\ VSHFLI\ HLWKHU 97 RU $16, Arrow NH\ VHTXHQFHV Table 20.3: Arrow Key Sequences Key VT100 ANSI VT52 Up Arrow <Esc> [A <Esc> OA <Esc> A Down Arrow <Esc> [B <Esc> OB <Esc> B Right Arrow <Esc> [C <Esc> OC <Esc> C Left Arrow <Esc> [D <Esc> OD <Esc> D NOTE: When the Terminal Emulation mode is VT52, the Arrow keys are interpreted as indicated in this column, regardless of the value in the Arrow Keys list. 6HOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV IURP WKH PHQX RU FOLFN WKH 6HVVLRQ 6HWWLQJV LFRQ LQ WKH WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU &OLFN WKH 7HUPLQDO WDE ,Q WKH $UURZ .H\V OLVW FKRRVH HLWKHU 97 RU $16, 7KH GHIDXOW YDOXH LV 97 To change the terminal type: 6HOHFW 2SWLRQV 6HVVLRQ 3URSHUWLHV IURP WKH PHQX RU FOLFN WKH 6HVVLRQ 6HWWLQJV LFRQ LQ WKH WRROEDU 7KH 6HVVLRQ 3URSHUWLHV GLDORJ ER[ ZLOO DSSHDU &OLFN WKH 7HUPLQDO WDE ,Q WKH 7HUPLQDO 7\SH ER[ HQWHU D YDOXH RI XS WR 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Exit macros, created within the DSView Explorer, reside on DS1800 digital switches and DSR switches and are used by these switches. Global macros and personal macros are created using the Video Viewer window and are used with KVM sessions with target devices attached to DS1800 digital switches and DSR switches. 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WR FORVH WKH &RQILJXUH 0DFURV GLDORJ ER[ To edit an existing macro: NOTE: You must have DSView software administrator privileges to edit Global Macros. 6HOHFW 0DFURV &RQILJXUH 0DFURV IURP WKH PHQX 7KH &RQILJXUH 0DFURV GLDORJ ER[ DSSHDUV ,Q WKH 0DFURV WDEOH VHOHFW WKH PDFUR \RX ZLVK WR HGLW &KDSWHU 8VLQJ WKH 7HOQHW 9LHZHU &OLFN (GLW 7KH &RQILJXUH 0DFURV GLDORJ ER[ H[SDQGV WR GLVSOD\ DQ (GLW 0DFUR DUHD FRQWDLQLQJ WKH LQIRUPDWLRQ GHILQHG IRU WKH PDFUR (GLW WKH PDFUR SURSHUWLHV DV QHHGHG &OLFN 2. 7KH FKDQJHV DUH VDYHG DQG WKH &RQILJXUH 0DFURV GLDORJ ER[ UHWXUQV WR LWV DEEUHYLDWHG YLHZ 5HSHDW VWHSV WR HGLW DGGLWLRQDO PDFURV &OLFN 2. 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WR FORVH WKH &RQILJXUH 0DFUR *URXSV GLDORJ ER[ To enable a macro group for use during Telnet Viewer sessions: NOTE: You must have DSView software administrator privileges to enable a macro group. 6HOHFW 0DFURV &RQILJXUH *URXSV IURP WKH PHQX 7KH &RQILJXUH 0DFUR *URXSV GLDORJ ER[ DSSHDUV ,Q WKH 0DFUR *URXSV WDEOH VHOHFW WKH PDFUR JURXS \RX ZLVK WR HQDEOH &OLFN WKH (GLW EXWWRQ 7KH &RQILJXUH 0DFUR *URXSV GLDORJ ER[ H[SDQGV WR GLVSOD\ DQ (GLW *URXS DUHD FRQWDLQLQJ WKH LQIRUPDWLRQ GHILQHG IRU WKH PDFUR (QDEOH WKH $FWLYH *URXS FKHFNER[ &OLFN 2. 7KH FKDQJHV DUH VDYHG DQG WKH &RQILJXUH 0DFUR *URXSV GLDORJ ER[ UHWXUQV WR LWV DEEUHYLDWHG YLHZ To edit an existing macro group: NOTE: You must have DSView software administrator privileges to edit global macro groups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o delete a macro group: NOTE: You must have DSView software administrator privileges to delete global macro groups. 6HOHFW 0DFURV &RQILJXUH *URXSV IURP WKH PHQX 7KH &RQILJXUH 0DFUR *URXSV GLDORJ ER[ DSSHDUV 6HOHFW WKH PDFUR JURXS LQ WKH 0DFUR *URXSV WDEOH WKDW \RX ZLVK WR GHOHWH &OLFN WKH 'HOHWH EXWWRQ $ GLDORJ ER[ DSSHDUV SURPSWLQJ \RX WR FRQILUP WKH GHOHWLRQ &RQILUP RU FDQFHO WKH GHOHWLRQ Logging 7KH 7HOQHW 9LHZHU KDV D ORJJLQJ IXQFWLRQ WKDW VDYHV WKH FRQWHQWV RI D 7HOQHW 9LHZHU VHVVLRQ WR D ILOH <RX PD\ HQDEOH DXWRPDWLF ORJJLQJ RU G\QDPLFDOO\ VWDUW ORJJLQJ DW DQ\ WLPH $GGLWLRQDOO\ \RX PD\ SDXVH UHVXPH DQG VWRS ORJJLQJ UHJDUGOHVV RI ZKHWKHU LW ZDV VWDUWHG DXWRPDWLFDOO\ RU G\QDPLFDOO\ :KLOH ORJJLQJ LV RFFXUULQJ RU ZKHQ LW LV SDXVHG D /RJJLQJ 6WDWXV ODEHO DSSHDUV LQ WKH VWDWXV SDQHO DW WKH ERWWRP RI WKH '69LHZ PDQDJHPHQW VRIWZDUH 7HOQHW 9LHZHU ZLQGRZ NOTE: When you enable or disable automatic logging, the logging will begin or end at the start of the next DSView software Telnet Viewer session to that device. 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aving a managed appliance configuration <RX PD\ VDYH WKH FRQILJXUDWLRQ RI D .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH WR D ILOH 7KH FRQILJXUDWLRQ ILOH ZLOO FRQWDLQ LQIRUPDWLRQ DERXW WKH PDQDJHG DSSOLDQFH LQFOXGLQJ WKH IROORZLQJ *OREDO VHWWLQJV 3RUW VHWWLQJV 6103 WUDS VHWWLQJV 6103 PDQDJHU VHWWLQJV 7KH QDPHV RI FRQQHFWHG WDUJHW GHYLFHV )RU LQIRUPDWLRQ RQ UHVWRULQJ D FRQILJXUDWLRQ ILOH VHH 5HVWRULQJ D PDQDJHG DSSOLDQFH FRQILJXUDWLRQ RQ SDJH To save a managed appliance configuration to a file: ,Q WKH 8QLW 2YHUYLHZ ZLQGRZ FOLFN WKH 6DYH &RQILJXUDWLRQ LFRQ RU OLQN 7KH 6DYH $SSOLDQFH &RQILJXUDWLRQ :L]DUG ZLOO DSSHDU 7\SH D GHVFULSWLRQ RI WKH FRQILJXUDWLRQ WKDW ZLOO EH VDYHG DQG PD\ EH XVHG LI \RX ZLVK WR UHVWRUH WKH FRQILJXUDWLRQ DW D ODWHU WLPH DQG WKHQ FOLFN 1H[W 7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ &OLFN )LQLVK 7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ Restoring a managed appliance configuration <RX PD\ UHVWRUH WKH FRQILJXUDWLRQ RI D .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH 7R UHVWRUH WKH FRQILJXUDWLRQ D SUHYLRXVO\VDYHG FRQILJXUDWLRQ ILOH PXVW H[LVW 6HH 6DYLQJ D PDQDJHG DSSOLDQFH FRQILJXUDWLRQ RQ SDJH 352 '69LHZ ,QVWDOOHU8VHU *XLGH $SSOLDQFH FRQILJXUDWLRQ ILOHV DUH VWRUHG LQ WKH '69LHZ VHUYHU DSSOLDQFH ILOHV UHSRVLWRU\ <RX PD\ GLVSOD\ WKH DYDLODEOH FRQILJXUDWLRQ ILOHV E\ FOLFNLQJ WKH 6\VWHP WDE FOLFNLQJ $SSOLDQFH )LOHV LQ WKH WRS QDYLJDWLRQ EDU DQG FOLFNLQJ &RQILJXUDWLRQ LQ WKH VLGH QDYLJDWLRQ EDU To restore a managed appliance configuration: ,Q WKH 8QLW 2YHUYLHZ ZLQGRZ FOLFN WKH 5HVWRUH &RQILJXUDWLRQ LFRQ RU OLQN 7KH 5HVWRUH $SSOLDQFH &RQILJXUDWLRQ :L]DUG ZLOO DSSHDU &OLFN WKH UDGLR EXWWRQ WR WKH OHIW RI WKH ILOH FRQWDLQLQJ WKH FRQILJXUDWLRQ \RX ZLVK WR UHVWRUH DQG WKHQ FOLFN 1H[W 7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ &OLFN )LQLVK 7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ 5HERRW WKH PDQDJHG DSSOLDQFH WR HQDEOH WKH UHVWRUHG FRQILJXUDWLRQ 6HH ,PSRUWLQJ GDWD Saving a managed appliance user database NOTE: You may not save the user database of a DS1800 digital switch or DSR1161, DSR2161, DSR4160, DSR800 switch. <RX PD\ VDYH WKH ORFDO XVHU GDWDEDVH RQ D .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH )RU LQIRUPDWLRQ RQ UHVWRULQJ D XVHU GDWDEDVH VHH 5HVWRULQJ D PDQDJHG DSSOLDQFH XVHU GDWDEDVH RQ SDJH To save the user database of a managed appliance: ,Q WKH 8QLW 2YHUYLHZ ZLQGRZ FOLFN WKH 6DYH 8VHU 'DWDEDVH LFRQ RU OLQN 7KH 6DYH $SSOLDQFH 8VHU 'DWDEDVH :L]DUG ZLOO DSSHDU 7\SH D GHVFULSWLRQ RI WKH XVHU GDWDEDVH WKDW ZLOO EH VDYHG DQG FDQ EH XVHG LI \RX ZLVK WR UHVWRUH WKH GDWDEDVH DQG WKHQ FOLFN 1H[W 7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ &OLFN )LQLVK 7KH 8QLW 2YHUYLHZ ZLQGRZ ZLOO RSHQ Restoring a managed appliance user database NOTE: You may not restore the user database of a DS1800 digital switch or DSR1161, DSR2161, DSR4160 or DSR800 switch. <RX PD\ UHVWRUH WKH ORFDO XVHU GDWDEDVH RI D .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH 7R UHVWRUH 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RQ WKHLU VWDWH VHH (YHQW VWDWHV RQ SDJH Event log display fields 7KH IROORZLQJ ILHOGV DUH DOZD\V GLVSOD\HG LQ WKH (YHQW /RJ ZLQGRZ 6HYHULW\ 6HH (YHQW VHYHULW\ RQ SDJH &OLFNLQJ WKLV ILHOG ZLOO GLVSOD\ WKH (YHQW ,QIRUPDWLRQ ZLQGRZ ZKLFK FRQWDLQV GHWDLOV DERXW WKH HYHQW 'DWH7LPH 'LVSOD\V WKH GDWH DQG WLPH RI DQ HYHQW LQ WKH FOLHQW FRPSXWHU¶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o display the event log: &OLFN WKH 5HSRUWV WDE 7KH (YHQW /RJ $OO ZLQGRZ ZLOO RSHQ 7R GLVSOD\ HYHQW ORJ HQWULHV E\ VHYHULW\ FOLFN 6HYHULW\ /HYHO LQ WKH VLGH QDYLJDWLRQ EDU DQG WKHQ FOLFN RQH RI WKH OHYHOV 6HH WKH 1RWH EHORZ IRU DQ DOWHUQDWLYH ZD\ WR GLVSOD\ WKH HYHQW ORJ E\ FHUWDLQ VHYHULW\ OHYHOV 7R GLVSOD\ HYHQW ORJ HQWULHV E\ FDWHJRU\ FOLFN (YHQW &DWHJRU\ LQ WKH VLGH QDYLJDWLRQ EDU DQG WKHQ FOLFN RQH RI WKH FDWHJRULHV 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To display details of an event log entry: &OLFN WKH 5HSRUWV WDE ,Q DQ (YHQW /RJ ZLQGRZ FOLFN RQ D OLQN LQ WKH 6HYHULW\ FROXPQ 7KH (YHQW ,QIRUPDWLRQ ZLQGRZ ZLOO RSHQ 6HH (YHQW ORJ GLVSOD\ ILHOGV RQ SDJH IRU GHVFULSWLRQV RI LQIRUPDWLRQ LQ WKH (YHQW 'HWDLOV VHFWLRQ RI WKH GLVSOD\ 382 '69LHZ ,QVWDOOHU8VHU *XLGH 7KH (YHQW +LVWRU\ WDEOH FRQWDLQV DQ\ VWDWH FKDQJH LQIRUPDWLRQ 7KLV LQFOXGHV ZKHQ WKH VWDWH ZDV FKDQJHG WKH W\SH RI FKDQJH IRU H[DPSOH &KDQJHG IURP 1HZ WR $FNQRZOHGJHG DQG ZKR XVHUQDPH PDGH WKH VWDWH FKDQJH &OLFN &ORVH 7KH (YHQW /RJ ZLQGRZ ZLOO RSHQ To delete one or more event log entries: ,Q DQ (YHQW /RJ ZLQGRZ FOLFN WKH FKHFNER[ WR WKH OHIW RI WKH HYHQWV WR GHOHWH 7R VHOHFW DOO HYHQWV RQ WKH SDJH FOLFN WKH FKHFNER[ WR WKH OHIW RI 6HYHULW\ DW WKH WRS RI WKH OLVW &OLFN 'HOHWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU &RQILUP RU FDQFHO WKH GHOHWLRQ Event states :KHQ DQ HYHQW ILUVW RFFXUV DQG LV SODFHG LQ WKH HYHQW ORJ LW LV FRQVLGHUHG WR EH LQ D 1HZ VWDWH <RX PD\ GHOHWH WKH HYHQW ZKLFK ZLOO UHPRYH LW IURP GLVSOD\V DQG IURP WKH HYHQW ORJ +RZHYHU LI \RX ZLVK WR SUHYHQW DQ HYHQW IURP EHLQJ GLVSOD\HG EXW QRW GHOHWH LW IURP WKH HYHQW ORJ \RX PD\ DFNQRZOHGJH WKH HYHQW ZKLFK ZLOO FKDQJH LWV VWDWH IURP 1HZ WR $FNQRZOHGJHG <RX PD\ DOVR FKDQJH DQ HYHQW¶V VWDWH IURP $FNQRZOHGJHG WR 1HZ DJDLQ 7KLV FDQ EH XVHIXO LI \RX PLVWDNHQO\ FKDQJHG DQ HYHQW¶V VWDWH WR $FNQRZOHGJHG 7KH (YHQW ,QIRUPDWLRQ ZLQGRZ IRU HDFK HYHQW FRQWDLQV DQ (YHQW +LVWRU\ WKDW LQGLFDWHV ZKHQ WKDW HYHQW¶V VWDWH ZDV FKDQJHG DQG E\ ZKRP :KHQ \RX FKDQJH D QRQUHFRYHUDEOH FULWLFDO RU QRQFULWLFDO HYHQW¶V VWDWH WR $FNQRZOHGJHG WKH FRXQWHU QH[W WR WKDW VHYHULW\ LFRQ LQ WKH WRS QDYLJDWLRQ EDU ZLOO EH GHFUHPHQWHG ,I \RX FKDQJH RQH RI WKHVH HYHQWV IURP $FNQRZOHGJHG WR 1HZ WKH FRXQWHU LV LQFUHPHQWHG ,Q DQ HYHQW ORJ GLVSOD\ LI WKH 6KRZ $OO EXWWRQ LV QRW HQDEOHG WKH GLVSOD\ ZLOO RQO\ LQFOXGH HYHQWV ZLWK D 1HZ VWDWH ,I WKH 6KRZ $OO EXWWRQ LV HQDEOHG HYHQWV LQ DQ\ VWDWH 1HZ RU $FNQRZOHGJHG ZLOO EH LQFOXGHG $FNQRZOHGJHG HYHQWV ZLOO EH JUD\HGRXW To change the state of one or more event log entries: &OLFN WKH 5HSRUWV WDE 7KH (YHQW /RJ $OO ZLQGRZ ZLOO RSHQ <RX PD\ WDLORU WKH GLVSOD\ E\ VHYHULW\ FDWHJRU\ RU GDWH LI GHVLUHG &OLFN WKH FKHFNER[ WR WKH OHIW RI WKH HYHQWV ZKRVH VWDWH \RX ZLVK WR FKDQJH 7R VHOHFW DOO HYHQWV RQ WKH SDJH FOLFN WKH FKHFNER[ LQ WKH KHDGLQJ DW WKH WRS RI WKH OLVW &OLFN 6HW 6WDWH DQG WKHQ VHOHFW $FNQRZOHGJHG RU 1HZ IURP WKH GURSGRZQ OLVW &KDSWHU (YHQWV DQG (YHQW /RJV 383 Using the date filter 7KH HYHQW ORJ UHWDLQV DOO HYHQWV RFFXUULQJ LQ WKH '69LHZ VRIWZDUH V\VWHP IRU WKH VSHFLILHG UHWHQWLRQ WLPH %\ GHIDXOW WKH PRVW UHFHQW HYHQWV DUH GLVSOD\HG <RX PD\ XVH WKH GDWH ILOWHU WR GLVSOD\ ROGHU HYHQWV RU WR GLVSOD\ HYHQWV IURP DQ\ LQWHUYDO LQ WKH UHWHQWLRQ WLPH To use the date filter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hanging the Event Log Retention Period %\ GHIDXOW DQ HYHQW ORJ LV UHWDLQHG IRU VHYHQ GD\V RQH ZHHN <RX PD\ VSHFLI\ D UHWHQWLRQ SHULRG RI XS WR GD\V RQH \HDU NOTE: Event log information is stored in the DSView software database and is replicated. Increasing the event log retention time may impact the performance of the DSView software system. It is recommended that old event log entries be archived to .csv files by scheduling tasks; see Task: Exporting an event log .csv file on page 361. You may also export event logs at any time; see Creating an Event Log .csv File on page 384. 384 '69LHZ ,QVWDOOHU8VHU *XLGH To change the event log retention period: &OLFN WKH 5HSRUWV WDE &OLFN /RJ 5HWHQWLRQ LQ WKH VLGH QDYLJDWLRQ EDU 7KH (YHQW /RJ 5HWHQWLRQ 7LPH ZLQGRZ ZLOO RSHQ 7\SH D QXPEHU RI GD\V IURP LQ WKH 'D\V ILHOG RU VHOHFW LW XVLQJ WKH PHQX &OLFN 6DYH Creating an Event Log .csv File $OO RU VHOHFWHG FROXPQV RI WKH HYHQW ORJ FDQ EH H[SRUWHG DV D FRPPD VHSDUDWHG YDOXHV FVY ILOH 7KH RXWSXW HYHQW ORJ ILOH LV QDPHG HYHQWORJFVY E\ GHIDXOW EXW \RX PD\ FKDQJH WKH QDPH ZKHQ LW LV VDYHG 7KH FVY ILOH PD\ EH YLHZHG LQ D WH[W HGLWRU RU VSUHDGVKHHW DSSOLFDWLRQ VXFK DV 0LFURVRIW ([FHO NOTE: To create a task to export the event log to a .csv file, see Task: Exporting an event log .csv file on page 361. 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Recommended Sequence for Adding/Upgrading Plug-ins To add or upgrade a plug-in: (QVXUH WKDW VFKHGXOHG UHSOLFDWLRQ ZLOO QRW RFFXU GXULQJ WKH DGGLQJ RU XSJUDGLQJ RI SOXJLQV \RX PD\ QHHG WR FKDQJH WKH UHSOLFDWLRQ VFKHGXOH WHPSRUDULO\ 3HUIRUP D UHSOLFDWLRQ RSHUDWLRQ RQ HYHU\ VSRNH VHUYHU 6HH 5HSOLFDWLRQ RQ SDJH 3HUIRUP D EDFNXS RI WKH '69LHZ VRIWZDUH GDWDEDVH 6HH %DFNLQJ XS DQG 5HVWRULQJ +XE 6HUYHUV 0DQXDOO\ RQ SDJH $GG RU XSJUDGH WKH SOXJLQ RQ WKH KXE VHUYHU 7R DGG D SOXJLQ VHH $GGLQJ 3OXJLQV RQ SDJH 7R XSJUDGH D SOXJLQ VHH 8SJUDGLQJ D SOXJLQ RQ SDJH 388 '69LHZ ,QVWDOOHU8VHU *XLGH $GG RU XSJUDGH WKH SOXJLQ RQ HDFK VSRNH VHUYHU $OO VSRNH VHUYHUV VKRXOG KDYH WKH VDPH SOXJLQV DW WKH VDPH YHUVLRQ 3HUIRUP D UHSOLFDWLRQ RSHUDWLRQ RQ HYHU\ VSRNH VHUYHU 3HUIRUP D EDFNXS RI WKH '69LHZ VRIWZDUH GDWDEDVH ,I \RX FKDQJHG WKH UHSOLFDWLRQ VFKHGXOH LQ VWHS \RX PD\ FKDQJH LW EDFN WR LWV RULJLQDO YDOXHV Adding Plug-ins )RU RSWLPDO RSHUDWLRQ WKH KXE DQG DOO RI WKH VSRNH VHUYHUV VKRXOG KDYH WKH VDPH YHUVLRQ RI D SOXJLQ LQVWDOOHG )ROORZ WKH VWHSV GHVFULEHG LQ 5HFRPPHQGHG 6HTXHQFH IRU $GGLQJ8SJUDGLQJ 3OXJLQV RQ SDJH 'XULQJ WKH DGG RSHUDWLRQ RQ WKH KXE VHUYHU QHZ GDWD W\SHV GHILQHG LQ WKH SOXJLQ DUH UHJLVWHUHG LQ WKH '69LHZ VRIWZDUH GDWDEDVH $IWHU WKH SOXJLQ LV DGGHG WR WKH VSRNH VHUYHU DQG D UHSOLFDWLRQ RSHUDWLRQ LV LQLWLDWHG WKH UHJLVWUDWLRQ LQIRUPDWLRQ RQ WKH KXE VHUYHU LV SURSDJDWHG WR WKH VSRNH VHUYHU 2Q WKH KXE VHUYHU D QHZ SOXJLQ EHFRPHV DFWLYH ZKHQ LW LV DGGHG 2Q D VSRNH VHUYHU D QHZ SOXJLQ EHFRPHV DFWLYH RQO\ DIWHU WKH SOXJLQ LV DGGHG WR WKH KXE DQG WKHQ WR WKH VSRNH DQG D VXEVHTXHQW UHSOLFDWLRQ FRPSOHWHV VXFFHVVIXOO\ )RU VRPH SOXJLQV \RX PD\ QHHG WR DGG D OLFHQVH NH\ WR WKH '69LHZ VRIWZDUH V\VWHP EHIRUH DGGLQJ WKH SOXJLQ WR DQ\ VHUYHU 6HH WKH GRFXPHQWDWLRQ LQFOXGHG ZLWK WKH SOXJLQ RU FRQWDFW \RXU $YRFHQW UHSUHVHQWDWLYH WR GHWHUPLQH LI D NH\ LV QHHGHG 7R DGG D OLFHQVH VHH /LFHQVHV RQ SDJH To add a plug-in: &OLFN WKH 6\VWHP WDE &OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU &OLFN $GG 7KH $GG 3OXJLQ :L]DUG ZLOO RSHQ 7KH 6HOHFW 3OXJLQ ZLQGRZ ZLOO RSHQ (QWHU WKH QDPH RU EURZVH WR WKH ORFDWLRQ RI WKH SOXJLQ ILOH WKHQ FOLFN 1H[W 7KH 2YHUYLHZ ZLQGRZ ZLOO RSHQ 7KLV ZLQGRZ FRQWDLQV UHDGRQO\ LQIRUPDWLRQ DERXW WKH SOXJLQ &OLFN 1H[W 7KH $GGLQJ 3OXJLQ SDJH ZLOO RSHQ ZKLOH WKH SOXJLQ LV DGGHG WR WKH '69LHZ VRIWZDUH V\VWHP 7KH &RPSOHWHG 6XFFHVVIXO ZLQGRZ ZLOO RSHQ &OLFN )LQLVK &KDSWHU 3OXJLQV 389 NOTE: If you added a plug-in for a Cyclades appliance, you must disable the Cyclades Web Manager to maintain security standards. For information about how to disable the Cyclades Web Manager, see the online help for the Cyclades appliance plug-in. Displaying Plug-in Information <RX PD\ GLVSOD\ LQIRUPDWLRQ DERXW DOO SOXJLQV WKDW KDYH EHHQ DGGHG DV ZHOO DV LQIRUPDWLRQ DERXW D VLQJOH SOXJLQ RQ WKH '69LHZ VHUYHU ZKHUH \RX DUH ORJJHG LQ To display plug-in information: &OLFN WKH 6\VWHP WDE &OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ 7R GLVSOD\ LQIRUPDWLRQ DERXW RQH SOXJLQ FOLFN WKH SOXJLQ QDPH 7KH 3OXJLQ RYHUYLHZ ZLQGRZ ZLOO RSHQ ,QIRUPDWLRQ LQ WKH 2YHUYLHZ DUHD LV UHDGRQO\ 7KH '69LHZ 6HUYHUV WDEOH OLVWV WKH VWDWXV RI WKH SOXJLQ RQ HDFK '69LHZ VHUYHU (DFK URZ LQFOXGHV WKH QDPH RI WKH VHUYHU DQG WKH SOXJLQ YHUVLRQ SOXV WKH DGPLQLVWUDWLYH DQG RSHUDWLRQDO VWDWXV RI WKH SOXJLQ RQ WKDW VHUYHU Table 24.1: Plug-ins Display Information Field Description Name Plug-in name, acquired from the plug-in. Version Plug-in version (on this server), acquired from the plug-in when it was added or upgraded. Overall Status Same - The plug-in’s operational status, administrative status and version is the same on all DSView servers. Mixed - The plus-in’s operational status, administrative status and version is not the same on all DSView servers. 390 '69LHZ ,QVWDOOHU8VHU *XLGH Field Description Administrative status on this server. Valid values are: • DSView server not responding - (This value is valid only when a single plug-in has been selected.) The DSView software could not obtain plug-in status on this server. To examine server status, click the System tab, then DSView Server in the top navigation bar. If you are on a hub server, click Spoke Servers in the side navigation bar and then select the appropriate server. If you are on a spoke server, click Hub Server in the side navigation bar. Replication needed - The plug-in has been added, but replication is required before the plug-in can be Administrative Status used. • Active - The plug-in is registered and operational. Disabled - The plug-in has been disabled. • Not installed - The plug-in has not been added to this server. If the DSView software can obtain information from the status service about this plug-in (from other servers where it is installed), the Name field will contain the plug-in’s name. If the status service does not provide this information, the Name field will contain the plug-in’s domain and ID. Operational status on this server. Valid values are: Operational Status • Inactive - The plug-in is not running. • Active - The plug-in is running. • Initializing - The plug-in is starting up. Shutting down - The plug-in is stopping. • Upgrading - The plug-in is in the upgrade process. Detailed Operational Status * Detailed status acquired from the plug-in. Description * Descriptive information acquired from the plug-in. Languages * Language information acquired from the plug-in. Appliance Type * Appliance type information acquired from the plug-in. Vendor * Owning vendor of the plug-in, according to information acquired from the plug-in. *By default, these fields are not displayed in the Plug-ins window. Use the Customize link to specify which fields you want to display; see Using the Customize link in windows on page 32. These fields are always displayed in the individual plug-ins’ overview windows. &KDSWHU 3OXJLQV 391 Managing Plug-ins $IWHU D SOXJLQ KDV EHHQ DGGHG \RX PD\ XSJUDGH LW WR DQRWKHU JHQHUDOO\ QHZHU YHUVLRQ <RX PD\ DOVR GLVDEOH D SOXJLQ LI QHFHVVDU\ IRU WURXEOHVKRRWLQJ DQG WKHQ UHDFWLYDWH LW <RX PD\ LQLWLDWH DQ DFWLRQ RQO\ IRU SOXJLQV RQ WKH '69LHZ VHUYHU \RX DUH FXUUHQWO\ ORJJHG LQWR 7KH SOXJLQ PXVW FXUUHQWO\ KDYH DQ DGPLQLVWUDWLYH VWDWXV WKDW DOORZV WKH DFWLRQ IRU H[DPSOH \RX FDQ DFWLYDWH D SOXJLQ RQO\ LI LWV FXUUHQW DGPLQLVWUDWLYH VWDWXV LV GLVDEOHG Upgrading a plug-in :KHQ \RX XSJUDGH WKH H[LVWLQJ YHUVLRQ RI D SOXJLQ IROORZ WKH VWHSV GHVFULEHG LQ 5HFRPPHQGHG 6HTXHQFH IRU $GGLQJ8SJUDGLQJ 3OXJLQV RQ SDJH To upgrade a plug-in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isabling and activating a plug-in :KHQ D SOXJLQ LV GLVDEOHG \RX FDQQRW XVH DQ\ IHDWXUHV DQG RSHUDWLRQV VXSSRUWHG E\ WKDW SOXJ LQ $SSOLDQFHV DQG WDUJHW GHYLFHV WKDW ZHUH DGGHG WR WKH '69LHZ VRIWZDUH V\VWHP EHIRUH WKH SOXJLQ ZDV GLVDEOHG ZLOO VWLOO DSSHDU LQ 8QLWV 9LHZ ZLQGRZV EXW \RX ZLOO QRW EH DEOH WR DFTXLUH VWDWXV IURP WKRVH XQLWV DQG OLQNV WKDW LQLWLDWH FRQQHFWLRQV WR WKRVH XQLWV ZLOO QRW EH DYDLODEOH <RX ZLOO QRW EH DEOH WR DGG PRUH DSSOLDQFHV RI WKDW W\SH XQWLO WKH SOXJLQ LV UHDFWLYDWHG $ GLVDEOHG SOXJLQ ZLOO UHPDLQ GLVDEOHG LI WKH '69LHZ VRIWZDUH LV UHVWDUWHG 392 '69LHZ ,QVWDOOHU8VHU *XLGH To disable a plug-in: &OLFN WKH 6\VWHP WDE &OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ &OLFN RQ WKH QDPH RI SOXJLQ WR EH GLVDEOHG 7KH SOXJLQ RYHUYLHZ ZLQGRZ ZLOO RSHQ ,Q WKH '69LHZ 6HUYHUV DUHD FOLFN WKH FKHFNER[ QH[W WR WKH '69LHZ VHUYHU \RX DUH FXUUHQWO\ ORJJHG LQWR &OLFN 'LVDEOH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU &RQILUP RU FDQFHO WKH DFWLRQ To activate a plug-in: &OLFN WKH 6\VWHP WDE &OLFN 3OXJLQV LQ WKH WRS QDYLJDWLRQ EDU 7KH 3OXJLQV ZLQGRZ ZLOO RSHQ &OLFN RQ WKH QDPH RI SOXJLQ WR EH DFWLYDWHG 7KH SOXJLQ RYHUYLHZ ZLQGRZ ZLOO RSHQ ,Q WKH '69LHZ 6HUYHUV DUHD FOLFN WKH FKHFNER[ QH[W WR WKH '69LHZ VHUYHU \RX DUH FXUUHQWO\ ORJJHG LQWR &OLFN $FWLYDWH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU &RQILUP RU FDQFHO WKH DFWLRQ 393 APPENDICES Appendix A: Technical Support 2XU 7HFKQLFDO 6XSSRUW VWDII LV UHDG\ WR DVVLVW \RX ZLWK DQ\ LQVWDOODWLRQ RU RSHUDWLQJ LVVXHV \RX HQFRXQWHU ZLWK \RXU $YRFHQW SURGXFW ,I DQ LVVXH VKRXOG GHYHORS IROORZ WKH VWHSV EHORZ IRU WKH IDVWHVW SRVVLEOH VHUYLFH To resolve an issue: &KHFN WKH SHUWLQHQW VHFWLRQ RI WKH PDQXDO WR VHH LI WKH LVVXH FDQ EH UHVROYHG E\ IROORZLQJ WKH SURFHGXUHV RXWOLQHG &KHFN RXU ZHE VLWH DW ZZZDYRFHQWFRPVXSSRUW WR VHDUFK WKH NQRZOHGJH EDVH RU XVH WKH RQOLQH VHUYLFH UHTXHVW &DOO WKH $YRFHQW 7HFKQLFDO 6XSSRUW ORFDWLRQ QHDUHVW \RX 394 '69LHZ ,QVWDOOHU8VHU *XLGH $SSHQGLFHV 395 Appendix B: TCP and UDP Ports 7KH '69LHZ VRIWZDUH FOLHQW DFFHVVHV WKH VHUYHU DQG SHUIRUPV FRPPDQGV XVLQJ D VWDQGDUG ZHE EURZVHU 7KH FRPPXQLFDWLRQ SURWRFRO XVHG EHWZHHQ WKH FOLHQW ZHE EURZVHU DQG WKH VHUYHU LV WKH +7736 SURWRFRO %\ GHIDXOW 7&3,3 SRUW LV XVHG IRU +7736 FRQQHFWLRQV EXW \RX PD\ FKDQJH WKH SRUW XVLQJ WKH '69LHZ 6HUYHU 1HWZRUN 3URSHUWLHV ZLQGRZ NOTE: The port used for the HTTPS connection may be changed using the DSView Server Network Properties window. The HTTPS port must be specified in the web browser URL if changed from the default (port 443). See Server Properties on page 65. '69LHZ VRIWZDUH FOLHQWV PD\ FRPPXQLFDWH ZLWK WKH '69LHZ VHUYHU WKURXJK D VWDQGDUG FRQQHFWLRQ RU XVLQJ D SUR[\ VHUYHU %\ GHIDXOW 7&3,3 SRUW LV XVHG IRU SUR[LHG FRQQHFWLRQV ,I D SUR[\ FRQQHFWLRQ KDV QRW EHHQ FUHDWHG 7&3 SRUWV DQG PXVW EH FRQILJXUHG DV RSHQ RQ \RXU ILUHZDOO :KHQ GDWD ORJJLQJ LV XVHG WKH 66+ VHUYHU SRUW DQG WKH 6\VORJ VHUYHU SRUW PXVW EH FRQILJXUHG DV RSHQ RQ \RXU ILUHZDOO NOTE: You can change the SSH server port and Syslog server port. See Enabling the SSH server on page 211 and Enabling the Syslog server on page 212. KVM switch ports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hen using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as grayscale) use less network bandwidth than others (such as Best Color), changing the color settings may increase video performance. For optimal video performance over a slower network connection, a color setting such as grayscale/Best Compression or Low Color/High Compression is recommended. See Color depth on page 291. $SSHQGLFHV 397 Figure B.1: Ports Used with a KVM Switch Connection Without Proxy Table B.1: Ports Used with a KVM Switch Connection without a Proxy Number Description Number Description 1 DSView Software Client 8 TCP/IP HTTPS Port 443 2 DSView Server 9 TCP/IP HTTPS Port 443 3 Firewall with Tunnel 10 UDP Port 3211 4 Router 11 TCP/IP Port 3211 5 KVM Switch 12 TCP/IP Port 3871 6 TCP/IP Port 2068 Keyboard/Mouse 13 TCP/IP Port 8192 7 TCP/IP Port 8192 Video 14 TCP/ip Port 2068 ,Q D SUR[LHG FRQQHFWLRQ FRPPXQLFDWLRQ ZLWK 7&3,3 SRUWV DQG RFFXUV EHWZHHQ WKH VHUYHU DQG WKH .90 VZLWFK LQVWHDG RI GLUHFWO\ EHWZHHQ WKH FOLHQW DQG WKH .90 VZLWFK 7KH FOLHQW UHFHLYHV LQIRUPDWLRQ E\ FRPPXQLFDWLQJ EDFN DQG IRUWK ZLWK WKH VHUYHU XVLQJ SRUW 398 '69LHZ ,QVWDOOHU8VHU *XLGH $SSHQGLFHV 399 Figure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM) Table B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM) Number Description Number Description 1 DSView Software Client 8 TCP/IP HTTPS 2 DSView Server 9 TCP/IP Port 1078 3 Firewall with Tunnel 10 UDP Port 3211 4 Router 11 TCP/IP Port 3211 5 KVM Switch 12 TCP/IP Port 3871 6 TCP/IP HTTPS 13 TCP/IP Port 8192 7 TCP/IP Port 1078 KVM 14 TCP/IP Port 2068 ,I WKH XVHU ZLVKHV WR HVWDEOLVK D VHVVLRQ ZLWK DQRWKHU SRUW RQ WKH .90 VZLWFK WKH VDPH SURFHVV LV XVHG )RU GHEXJJLQJ SXUSRVHV FRQQHFWLRQ GHWDLOV PD\ EH VHHQ E\ XVLQJ WKH FRQVROH SRUW WR SODFH WKH .90 VZLWFK LQWR 'HEXJ PRGH Serial console appliance ports /LNH D .90 VZLWFK D VHULDO FRQVROH DSSOLDQFH PD\ XVH D QRQSUR[LHG RU D SUR[LHG FRQQHFWLRQ 6HULDO FRQVROH DSSOLDQFHV XVH D 6HFXUH 6KHOO 3URWRFRO 66+ 7KH FOLHQW FRQWDFWV WKH VHUYHU ZKLFK FKHFNV WKH SHUPLVVLRQV RI WKH WDUJHW GHYLFH ,I WKH ORJJHG LQ XVHU KDV SHUPLVVLRQV WR HVWDEOLVK VHVVLRQV WR WKH VHOHFWHG WDUJHW GHYLFH WKH VHUYHU ZLOO HVWDEOLVK D FRQQHFWLRQ WR WKH DSSOLDQFH XVLQJ 7&3,3 SRUW WR DXWKRUL]H WKH VHVVLRQ ,Q D QRQSUR[LHG 66+ FRQQHFWLRQ WKH FOLHQW FRPPXQLFDWHV GLUHFWO\ ZLWK WKH DSSOLDQFH XVLQJ SRUW 400 '69LHZ ,QVWDOOHU8VHU *XLGH Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without Proxy Table B.3: Ports Used with a Serial Console Appliance Connection (Serial) without a Proxy Number Description Number Description 1 DSView Software Client 7 TCP/IP Port 22 SSH 2 DSView Server 8 TCP/IP HTTPS 3 Firewall with Tunnel 9 UDP Port 3211 4 Router 10 TCP/IP Port 3211 5 Serial Console Appliance 11 TCP/IP Port 3871 6 TCP/IP HTTPS 12 TCP/IP Port 22 $SSHQGLFHV 401 ,Q D SUR[LHG FRQQHFWLRQ FRPPXQLFDWLRQ EHWZHHQ WKH '69LHZ VHUYHU DQG VHULDO FRQVROH DSSOLDQFH RFFXUV RYHU SRUW 7KH 66+ FRQQHFWLRQ EHWZHHQ WKH FOLHQW DQG WKH '69LHZ VHUYHU LV WXQQHOHG RYHU SRUW 402 '69LHZ ,QVWDOOHU8VHU *XLGH Figure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial) Table B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial) Number Description Number Description 1 DSView Software Client 8 TCP/IP HTTPS 2 DSView Server 9 TCP/IP Port 1078 3 Firewall with Tunnel 10 UDP Port 3211 4 Router 11 TCP/IP Port 3211 5 Serial Console Appliance 12 TCP/IP Port 3871 6 TCP/IP HTTPS Port 443 13 TCP/IP Port 22 7 TCP/IP 1078 Serial DSView server ports 7KH '69LHZ VHUYHU XVHV WKH +7736 SRUW IRU FRPPXQLFDWLRQ ZLWK FOLHQWV DQG VSRNH VHUYHUV &KDQJHV PDGH WR WKH EURZVH OLVW WKURXJK WKH '69LHZ PDQDJHPHQW VRIWZDUH DUH WUDQVPLWWHG EDFN WR WKH '69LHZ VHUYHU KRVW ZKLFK UHIUHVKHV LWV EURZVH OLVW YLHZ RYHU WKH 7&3,3 SRUW FRQQHFWLRQ &KDQJHV WR WKH '69LHZ VRIWZDUH DUH DOVR FRSLHG WR DQG IURP WKH '69LHZ VRIWZDUH KXE VHUYHU RYHU WKH VSHFLILHG +7736 SRUW Generic appliance ports ,I \RX DUH XVLQJ D JHQHULF DSSOLDQFH LQ \RXU '69LHZ VRIWZDUH V\VWHP \RX PD\ XVH D 7HOQHW FRQQHFWLRQ WKURXJK 7&3,3 SRUW RU DQ +773 FRQQHFWLRQ WKURXJK 7&3,3 SRUW 7KH FRQQHFWLRQ LV PDGH GLUHFWO\ EHWZHHQ WKH FOLHQW DQG WKH JHQHULF DSSOLDQFH $SSHQGLFHV 403 Figure B.5: Generic Appliance Table B.5: Generic Appliance Session Ports Number Description Number Description 1 DSView Software Client 4 TCP/IP HTTPS 2 DSView Server 5 TCP/IP Port 23 3 Generic Appliance 6 HTTP Port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xternal authentication ports $SSHQGLFHV 405 Figure B.6: External Authentication Table B.6: External Authentication Server Ports Number Description Number Description 1 DSView Client 6 TCP/IP Port 636 LDAP/AD (SSL) 2 DSView Server 7 UDP Port 88 AD (Kerberos) 3 External Authentication Server (Optional) 8 UDP Port 1812 RADIUS 4 TCP/IP HTTPS 9 TCP/IP Port 49 TACACS+ 5 TCP/IP Port 389 LDAP/AD (No SSL) 10 TCP/IP Port 139 NT SNMP ports $ VXSSRUWHG .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH PD\ EH FRQILJXUHG WR VHQG 6103 WUDSV WR WKH '69LHZ VHUYHU LQ DGGLWLRQ WR DQ H[WHUQDO 6103 PDQDJHU 406 '69LHZ ,QVWDOOHU8VHU *XLGH Figure B.7: Ports Used by SNMP (No External SNMP Manager) Table B.7: Ports Used by SNMP (No External SNMP Manager) Number Description 1 DSView Server 2 UDP Port 162 3 KVM Switch or Serial Console Appliance ,I DQ H[WHUQDO 6103 PDQDJHU KDV EHHQ DGGHG WR \RXU '69LHZ VRIWZDUH V\VWHP FRPPXQLFDWLRQ RFFXUV EHWZHHQ WKH 6103 PDQDJHU DQG WKH .90 VZLWFK RU VHULDO FRQVROH DSSOLDQFH DV VKRZQ LQ )LJXUH % Figure B.8: Ports Used by SNMP (with External SNMP Manager) Table B.8: Ports Used by SNMP (with External SNMP Manager) Number Description 1 SNMP Manager (Optional) 2 TCP/IP Port 162 3 TCP/IP Port 161 4 KVM Switch or Serial Console Appliance $SSHQGLFHV 407 408 '69LHZ ,QVWDOOHU8VHU *XLGH $SSHQGLFHV 409 Appendix C: DSR Remote Operations Software NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020, 1021, 1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches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he DSR Remote Operations software uses the IPv4 protocol for communication, so the IPv4 protocol must be enabled on the client server. The IPv6 protocol may also be active on the client server but has no impact upon DSR Remote Operations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sers may be managed within the internal database of the DSR switch using the PPP Configuration menu. See the installer/user guide for your DSR switch for more information. 410 '69LHZ ,QVWDOOHU8VHU *XLGH Figure C.1: Using the DSR Remote Operations Software with a DSR Switch Table C.1: System Configuration Descriptions Number Description Number Description 1 CAT 5 Connection 7 Modem 2 KVM Connection to Switch 8 Analog User (OSCAR Interface) 3 Remote IP Connection 9 Ethernet 4 AC Power Cord 10 Telephone Network $SSHQGLFHV Number Description Number 411 Description 5 Power Device 11 DSR Remote Operations Client 6 DSR Switch 12 DSView Software Server (Authentication) Before using the DSR Remote Operations software 7KH IROORZLQJ DFWLRQV VKRXOG EH SHUIRUPHG EHIRUH XVLQJ WKH '65 5HPRWH 2SHUDWLRQV VRIWZDUH (QVXUH WKDW WKH VZLWFK LV FRQILJXUHG 6HH WKH LQVWDOOHUXVHU JXLGH IRU WKH '65 VZLWFK IRU PRUH LQIRUPDWLRQ (QVXUH WKDW XVHUV KDYH EHHQ DGGHG WR WKH LQWHUQDO GDWDEDVH RI WKH '65 VZLWFK ,I WKH '69LHZ VHUYHU LV QRW DYDLODEOH WKH DSSOLDQFH GDWDEDVH LV XVHG IRU DSSOLDQFH DXWKHQWLFDWLRQ ,I QHLWKHU DUH DYDLODEOH DXWKHQWLFDWLRQ FDQQRW EH SHUIRUPHG IRU WKH VZLWFK DQG DQ HUURU ZLOO EH GLVSOD\HG E\ WKH '65 5HPRWH 2SHUDWLRQV VRIWZDUH 6HH WKH LQVWDOOHUXVHU JXLGH IRU WKH '65 VZLWFK IRU PRUH LQIRUPDWLRQ $Q H[WHUQDO PRGHP PXVW EH DWWDFKHG WR WKH 333 PRGHP LQWHUIDFH PRGHP SRUW RI WKH '65 VZLWFK $ PRGHP333 GLDOXS FRQQHFWLRQ PXVW EH HVWDEOLVKHG EHIRUH WKH '65 5HPRWH 2SHUDWLRQV VRIWZDUH PD\ EH VWDUWHG 7KH PRGHP SRUW VKRXOG KDYH DXWRDQVZHU WXUQHG RII W\SLFDOO\ D PRGHP¶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nstalling the DSR Remote Operations software ,Q WKLV SURFHGXUH WKH '65 5HPRWH 2SHUDWLRQV VRIWZDUH SOXV LWV RQOLQH KHOS DQG WKH -5( -DYD 5XQWLPH (QYLURQPHQW ZLOO EH LQVWDOOHG Minimum requirements for the DSR Remote Operations software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o install the DSR Remote Operations software: /RJ RQ WR WKH KRVW V\VWHP DV $GPLQLVWUDWRU ,QVHUW WKH '69LHZ VRIWZDUH '9' $Q DXWRUXQ ILOH RSHQV D PHQX RI LQVWDOODWLRQ RSWLRQV &OLFN ,QVWDOO '65 5HPRWH 2SHUDWLRQV RU ,I DXWRUXQ LV QRW HQDEOHG W\SH <drive:>\DSR Remote Operations\win32\setup.exe ZKHUH GULYH! 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he switch will disconnect the modem connection if there is no activity on the modem connection for the time period specified by the inactivity time-out value. The default inactivity time-out value (15 minutes) may be changed using the Terminal Applications menu. See the installer/user guide for the DSR switch for more information. To exit the DSR Remote Operations software: 6HOHFW )LOH ([LW IURP WKH PHQX Window features :KHQ \RX KDYH ODXQFKHG WKH VRIWZDUH DQG VXFFHVVIXOO\ ORJJHG LQ WKH '65 5HPRWH 2SHUDWLRQV ZLQGRZ ZLOO GLVSOD\ WKH OLVW RI '69LHZ VHUYHUV FRQQHFWHG WR WKH '65 VZLWFK )LJXUH & VKRZV WKH '65 5HPRWH 2SHUDWLRQV ZLQGRZ DUHDV DQG GHVFULSWLRQV IROORZ LQ 7DEOH & Figure C.2: DSR Remote Operations Window Table C.2: DSR Remote Operations Descriptions $SSHQGLFHV Number Description 1 Menu bar: Allows you to access many of the features in the DSR Remote Operations window. 2 Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu. 3 Status Bar: Displays the tips for selected menu items and the progress of operations. 4 Content Area: Use this area to display information from the DSR switch and control and start DSView software sessions to the DSR switch. 5 Side Navigation Bar: Displays the DSR switching system information you wish to access, which displays in the Content Area. 415 7KH LWHPV GLVSOD\HG LQ WKH FRQWHQW DUHD RI WKH '65 5HPRWH 2SHUDWLRQV ZLQGRZ ZLOO YDU\ GHSHQGLQJ RQ WKH OLQN VHOHFWHG LQ WKH VLGH QDYLJDWLRQ EDU <RX PD\ UHIUHVK DQ\ YLHZ E\ VHOHFWLQJ 9LHZ 5HIUHVK IURP WKH PHQX Servers view 6HOHFWLQJ 6HUYHUV LQ WKH VLGH QDYLJDWLRQ EDU RI WKH '65 5HPRWH 2SHUDWLRQV ZLQGRZ GLVSOD\V D OLVW RI VHUYHUV DWWDFKHG WR WKH VZLWFK 7KH IROORZLQJ LWHPV IRU HDFK VHUYHU ZLOO DSSHDU LQ WKH FRQWHQW DUHD 1DPH 7KH QDPH RI WKH VHUYHU 3RUW 7KH VZLWFK SRUW WR ZKLFK WKH VHUYHU LV DWWDFKHG (,' 7KH (OHFWURQLF ,' (,' QXPEHU RI WKH ,4 PRGXOH DWWDFKHG WR WKH VHUYHU Table C.3: DSR Remote Operations Content Area Icons (Servers View) Icon Description A target device that is powered up and has no established KVM Video Viewer sessions A target device that has an active KVM Video Viewer session A target device that is not powered up A target device that is powered up but cannot establish a KVM connection because the path to the target device is blocked (for example, a cascade switch has only one user port and that port is already connected to another target device) 416 '69LHZ ,QVWDOOHU8VHU *XLGH Power view 6HOHFWLQJ 3RZHU LQ WKH VLGH QDYLJDWLRQ EDU RI WKH '65 5HPRWH 2SHUDWLRQV ZLQGRZ ZLOO GLVSOD\ D OLVW RI SRZHU GHYLFH VRFNHWV DWWDFKHG WR WKH VZLWFK DQG WKHLU VWDWXV Table C.4: DSR Remote Operations Content Area Icons (Power View) Icon Description The power device socket is powered up The power device socket is powered down The power device socket is cycling The socket is unlocked (supported only on certain power device types) The socket is locked (supported only on certain power device types) Version view 6HOHFWLQJ 9HUVLRQ LQ WKH VLGH QDYLJDWLRQ EDU RI WKH '65 5HPRWH 2SHUDWLRQV ZLQGRZ ZLOO GLVSOD\ YHUVLRQ LQIRUPDWLRQ IRU WKH IROORZLQJ LWHPV $SSOLFDWLRQ %RRW 'LJLWDO$SSOLFDWLRQ 'LJLWDO+DUGZDUH +DUGZDUH Rebooting a switch NOTE: Users with a User level account may not reboot a switch. To reboot the switch: )URP WKH PHQX VHOHFW 7RROV 5HERRW $SSOLDQFH $ FRQILUPDWLRQ GLDORJ ER[ ZLOO DSSHDU &RQILUP RU FDQFHO WKH UHERRW $SSHQGLFHV 417 Managing servers To connect to a server: NOTE: Users with a User level account may connect to a server only when given access to a switch. 6HOHFW 9LHZ 6HUYHUV IURP WKH PHQX RU FOLFN 6HUYHUV LQ WKH VLGH QDYLJDWLRQ EDU 6HOHFW D VHUYHU DQG VHOHFW 7RROV &RQQHFW IURP WKH PHQX RU 6HOHFW D VHUYHU DQG FOLFN WKH &RQQHFW WRROEDU EXWWRQ RU 5LJKWFOLFN RQ D VHUYHU DQG VHOHFW &RQQHFW IURP WKH VKRUWFXW PHQX $ 9LGHR 9LHZHU ZLQGRZ ZLOO RSHQ 6HH 8VLQJ WKH 9LGHR 9LHZHU RQ SDJH Power control of devices attached to power device sockets 8VHUV ZLWK 8VHU OHYHO DFFRXQW SULYLOHJHV FDQQRW FKDQJH WKH SRZHU VWDWH RI SRZHU GHYLFH VRFNHWV 8VH WKH 3RZHU YLHZ WR PDQDJH SRZHU GHYLFH VRFNHWV DWWDFKHG WR WKH VZLWFK 6HH 3RZHU YLHZ RQ SDJH To control the power of a device attached to a power device socket: 6HOHFW 9LHZ 3RZHU IURP WKH PHQX RU FOLFN 3RZHU LQ WKH VLGH QDYLJDWLRQ EDU $ OLVW RI SRZHU GHYLFH VRFNHWV DWWDFKHG WR WKH VZLWFK ZLOO DSSHDU LQ WKH FRQWHQW DUHD 7R SRZHU XS D GHYLFH DWWDFKHG WR D SRZHU GHYLFH VRFNHW FKRRVH RQH RI WKH IROORZLQJ DFWLRQV 6HOHFW D VRFNHW WKDW KDV QRW EHHQ SRZHUHG XS DQG VHOHFW 7RROV 3RZHU 2Q IURP WKH PHQX EDU 6HOHFW D VRFNHW WKDW KDV QRW EHHQ SRZHUHG XS DQG FOLFN WKH 3RZHU 2Q WRROEDU EXWWRQ 5LJKWFOLFN RQ D VRFNHW WKDW KDV QRW EHHQ SRZHUHG XS DQG VHOHFW 3RZHU 2Q IURP WKH VKRUWFXW PHQX 7KH VRFNHW ZLOO SRZHU XS DQG WKH LFRQ IRU WKH VRFNHW LQ WKH FRQWHQW DUHD ZLOO FKDQJH 7R SRZHU GRZQ D GHYLFH DWWDFKHG WR D SRZHU GHYLFH VRFNHW FKRRVH RQH RI WKH IROORZLQJ DFWLRQV 6HOHFW D VRFNHW WKDW KDV QRW EHHQ SRZHUHG GRZQ DQG VHOHFW 7RROV 3RZHU 2II IURP WKH PHQX EDU 418 '69LHZ ,QVWDOOHU8VHU *XLGH 6HOHFW D VRFNHW WKDW KDV QRW EHHQ SRZHUHG GRZQ DQG FOLFN WKH 3RZHU 2II WRROEDU EXWWRQ 5LJKWFOLFN RQ D VRFNHW WKDW KDV QRW EHHQ SRZHUHG GRZQ DQG VHOHFW 3RZHU 2II IURP WKH VKRUWFXW PHQX 7KH VRFNHW ZLOO SRZHU GRZQ DQG WKH LFRQ IRU WKH VRFNHW LQ WKH FRQWHQW DUHD ZLOO FKDQJH 7R F\FOH WKH SRZHU RI D GHYLFH DWWDFKHG WR D SRZHU GHYLFH VRFNHW FKRRVH RQH RI WKH IROORZLQJ DFWLRQV 6HOHFW D VRFNHW WKDW LV SRZHUHG XS DQG VHOHFW 7RROV &\FOH 3RZHU IURP WKH PHQX EDU 6HOHFW D VRFNHW WKDW LV SRZHUHG XS DQG FOLFN WKH &\FOH 3RZHU WRROEDU EXWWRQ 5LJKWFOLFN RQ D VRFNHW WKDW LV SRZHUHG XS DQG VHOHFW &\FOH 3RZHU IURP WKH VKRUWFXW PHQX 7KH VRFNHW ZLOO SRZHU GRZQ WKHQ SRZHU XS DQG WKH LFRQ IRU WKH VRFNHW LQ WKH FRQWHQW DUHD ZLOO FKDQJH DFFRUGLQJO\ 7R ORFN RU XQORFN WKH FXUUHQW VWDWH RI D SRZHU GHYLFH VRFNHW FKRRVH RQH RI WKH IROORZLQJ DFWLRQV 6HOHFW D VRFNHW DQG VHOHFW 7RROV /RFN RU 7RROV 8QORFN IURP WKH PHQX EDU 6HOHFW D VRFNHW WKDW DQG FOLFN WKH /RFN RU 8QORFN WRROEDU EXWWRQ 5LJKWFOLFN RQ D VRFNHW DQG VHOHFW /RFN RU 8QORFN IURP WKH VKRUWFXW PHQX $SSHQGLFHV 419 Appendix D: Terminal Emulation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terminal emulation 7DEOH ' OLVWV WKH 97 NH\ DQG NH\SDG QXPHULF FRGHV $YRFHQW HQFRGHV DOO DSSOLFDEOH NH\V DV QXPHULF GHFRGLQJ LV QRW VXSSRUWHG Table D.1: VT Key and Keypad Numeric Codes Key Keypad Numeric Code 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 - (dash) - (dash) , (comma) , (comma) . (period) . (period) Enter Same as Return key 420 '69LHZ ,QVWDOOHU8VHU *XLGH VT100+ terminal emulation 7KH 97 HPXODWLRQ SURYLGHV FRPSDWLELOLW\ ZLWK WKH 0LFURVRIW KHDGOHVV VHUYHU (06 VHULDO SRUW LQWHUIDFH 7KH '69LHZ VRIWZDUH 7HOQHW 9LHZHU 97 WHUPLQDO HPXODWLRQ ZRUNV LGHQWLFDOO\ WR 97 ZLWK WKH H[FHSWLRQ RI VXSSRUW IRU WKH IXQFWLRQ NH\V OLVWHG LQ 7DEOH ' Table D.2: VT100+ Function Key Support Function Sequence Function Sequence Home <Esc> h F4 ** <Esc> 4 End <Esc> k F5 <Esc> 5 Insert <Esc> + F6 <Esc> 6 Delete * <Esc> - F7 <Esc> 7 Page Up <Esc> ? F8 <Esc> 8 Page Down <Esc> / F9 <Esc> 9 F1 ** <Esc> 1 F10 <Esc> 0 F2 ** <Esc> 2 F11 <Esc> ! F3 ** <Esc> 3 F12 <Esc> @ * ASCII, VT52, VT100, VT102, VT220 and VT320 modes send hex 7F when the Delete key is pressed. ** VT100, VT102, VT220 and VT320 modes map the F1-F4 keys to the PF1-PF4 keys. VT102 terminal emulation 97 WHUPLQDO HPXODWLRQ ZRUNV LGHQWLFDOO\ WR 97 ZLWK DGGLWLRQDO VXSSRUW IRU GHFRGLQJ UHFHLYH FRGHV DV GHVFULEHG LQ 7DEOH ' Table D.3: VT102 Receive Codes VT102 Receive Code Delete Character (DHC) Deletes n characters starting with the character at the current cursor position, and moves all remaining characters left n positions. n spaces are inserted at the right margin. $SSHQGLFHV 421 VT102 Receive Code Insert Line (IL) Inserts n lines at the line where the cursor is currently positioned. Lines displayed below the cursor position move down. Lines moved past the bottom margin are lost. Delete Line (DL) Deletes n lines starting with the line where the cursor is currently positioned. As lines are deleted, lines below the cursor position move up. VT100 terminal emulation 7DEOH ' OLVWV WKH 97 VSHFLDO NH\ DQG FRQWURO Ctrl NH\ FRPELQDWLRQV DQG LQGLFDWHV $YRFHQW HQFRGLQJGHFRGLQJ VXSSRUW ZKHUH <HV VXSSRUWHG DQG 1R QRW VXSSRUWHG Table D.4: VT100 Special Keys and Control Keys Keys Hex Code Function Mnemonic Encode/Decode Return 0D CR Yes/Yes Linefeed 0A LF Yes/Yes Backspace 08 BS Yes/Yes Tab 09 HT Yes/Yes Spacebar 20 (SP) Yes/Yes Esc 1B Esc Yes/No Ctrl+Spacebar 00 NUL Yes/No Ctrl+A 01 SOH Yes/No Ctrl+B 02 STX Yes/No Ctrl+C 03 ETX Yes/No Ctrl+D 04 EOT Yes/No Ctrl+E 05 ENO Yes/No Ctrl+F 06 ACK Yes/No Ctrl+G 07 BELL Yes/Yes 422 '69LHZ ,QVWDOOHU8VHU *XLGH Keys Hex Code Function Mnemonic Encode/Decode Ctrl+H 08 BS Yes/Yes Ctrl+I 09 HT Yes/Yes Ctrl+J 0A LF Yes/Yes Ctrl+K 0B VT Yes/No Ctrl+L 0C FF Yes/No Ctrl+M 0D CR Yes/No Ctrl+N 0E SO Yes/No Ctrl+O 0F SI Yes/No Ctrl+P 10 DLE Yes/No Ctrl+Q 11 DC1 or XON Yes/No Ctrl+R 12 DC2 Yes/No Ctrl+S 13 DC3 or XOFF Yes/No Ctrl+T 14 DO4 Yes/No Ctrl+U 15 NAK Yes/No Ctrl+V 16 SYN Yes/No Ctrl+W 17 ETB Yes/No Ctrl+X 18 CAN Yes/No Ctrl+Y 19 EM Yes/No Ctrl+Z 1A SUB Yes/No Ctrl+[ 1B Esc Yes/No Ctrl+\ 1C FS Yes/No Ctrl+] 1D GS Yes/No Ctrl+^ 1E RS Yes/No Ctrl+_ 1F US Yes/No $SSHQGLFHV 423 7DEOH ' OLVWV WKH 97 $16, PRGH DQG FXUVRU NH\V IRU VHW DQG UHVHW PRGHV (QFRGLQJ DQG GHFRGLQJ LV VXSSRUWHG IRU DOO WKH FXUVRU NH\V OLVWHG Table D.5: VT100 ANSI Set and Reset Mode Cursor Keys Cursor Key Mode Reset Mode Set Up Esc [ A Esc O A Down Esc [ B Esc O B Right Esc [ C Esc O C Left Esc [ D Esc O D 7DEOH ' OLVWV WKH 97 3)3) NH\ GHILQLWLRQV (QFRGLQJ RI HDFK OLVWHG NH\ LV VXSSRUWHG GHFRGLQJ LV QRW DSSOLFDEOH Table D.6: VT100 PF1-PF4 Key Definitions Key Code Sequence F1 Esc [ O P F2 Esc [ O Q F3 Esc [ O R F4 Esc [ O S 7DEOH ' OLVWV WKH $16, PRGH FRQWURO VHTXHQFHV IRU 97 WHUPLQDO HPXODWLRQ DQG LQGLFDWHV $YRFHQW HQFRGLQJGHFRGLQJ VXSSRUW ZKHUH <HV VXSSRUWHG DQG 1R QRW VXSSRUWHG Table D.7: VT100 ANSI Mode Control Sequences Control Sequence Definition Encode/Decode Esc [ Pn; Pn R Cursor Position Report No/No Esc [ Pn D Cursor Backward No/Yes Esc [ Pn B Cursor Down No/Yes Esc [ Pn C Cursor Forward No/Yes 424 '69LHZ ,QVWDOOHU8VHU *XLGH Control Sequence Definition Encode/Decode Esc [ Pn; Pn H Cursor Position No/Yes Esc [ Pn A Cursor Up No/Yes Esc [ Pn c Device Attributes No/No Esc # 8 Screen Alignment Display No/Yes Esc # 3 Double Height Line - Top Half No/No Esc # 4 Double Height Line - Bottom Half No/No Esc # 6 Double Width Line No/No Esc Z Identify Terminal No/No Esc = Keypad Application Mode No/No Esc > Keypad Numeric Mode No/No Esc [ Ps q Load LEDs No/No Esc 8 Restore Cursor No/Yes Esc [ <sol>; <par>; Report Terminal Parameters <nbits>; <xspeed>; <rspeed>; <clkmul>; <flags>x No/No Esc [ <sol> x Request Terminal Parameters No/No Esc 7 Save Cursor No/Yes Esc [ Pn; Pn r Set Top and Bottom Margins Yes/Yes Esc # 5 Single Width Line No/No Esc [ 2; Ps y Invoke Confidence Test No/No Esc [ Ps n Device Status Report No/Yes Esc [ Ps J Erase in Display No/Yes Esc [ Ps K Erase in Line No/Yes Esc H Horizontal Tabulation Set Yes/Yes Esc [ Pn; Pn f Horizontal and Vertical Position No/Yes $SSHQGLFHV 425 Control Sequence Definition Encode/Decode Esc D Index No/Yes Esc E Next Line No/Yes Esc M Reverse Index No/Yes Esc c Reset to Initial State No/No Esc [ Ps; Ps;..;Ps 1 Reset Mode No/No Esc ( A Select Character Set G0 U.K. No/No Esc ) A Select Character Set G1 U.K No/No Esc ( B Select Character Set G0 ASCII Yes/Yes Esc ) B Select Character Set G1 ASCII Esc ( 0 Select Character Set G0 Spec. Graphics Esc ) 0 Select Character Set G1 Spec. Graphics Esc ( 1 Select Character Set G0 Alt. Character ROM Standard Character Set No/No Esc ) 1 Select Character Set G1 Alt. Character ROM Standard Character Set No/No Esc ( 2 Select Character Set G0 Alt. Character ROM Special Graphics No/No Esc ) 2 Select Character Set G1 Alt. Character ROM Special Graphics No/No Esc [ Ps;..; Ps m Select Graphic Rendition No/No Esc Ps;..;Ps h Set Mode No/No Esc [ Ps g Tabulation Clear No/No Esc [ Ps;Ps;..; Ps m Character Attributes 7 - Reverse Video On No/Reverse Video only Yes/Yes (limited support) Yes/Yes (limited support) Yes/Yes (limited support) 426 '69LHZ ,QVWDOOHU8VHU *XLGH Control Sequence Definition Encode/Decode Esc [ K or Esc [ 0 K Erase from cursor to end of line No/Yes Esc [ 1 K Erase from beginning of line to cursor No/No Esc [ 2 K Erase entire line containing cursor No/No Esc [ J or Esc [ 0 J Erase from cursor to end of screen No/Yes Esc [ 1 J Erase from beginning of screen to cursor No/No Esc [ 2 J Erase entire screen No/No Esc [ Ps;Ps;..Ps q Programmable LEDs No/No Esc [ Pt; Pb r Scrolling Region No/No Esc [ g or Esc [ 0 g Clear tab at current column Yes/Yes Esc [ 3 g Clear all tabs Yes/Yes Esc [ 2 0 h Modes to Set - New Line - Only supports Linefeed/New Line Column mode wraparound No/Yes Esc [ 2 0 l Modes to Reset - Linefeed - Only supports Linefeed/New Line Column mode wraparound No/Yes Esc [ ? 1 h Modes to Set - Cursor Key Mode Appl. No/No Esc [ ? 1 l Modes to Reset - Cursor Key Mode Cursor No/No >Esc [ ? 2 l Modes to Reset VT52 No/No Esc [ ? 3 h Modes to Set - 132 columns No/No Esc [ ? 3 l Modes to Reset - 80 columns No/No Esc [ ? 4 h Modes to Set - Smooth Scroll No/No Esc [ ? 4 l Modes to Reset - Jump Scroll No/No Esc [ ? 5 h Modes to Set - Reverse Screen Mode No/No Esc [ ? 5 l Modes to Reset - Normal Screen Mode No/No Esc [ ? 6 h Modes to Set - Relative Origin Mode No/No Esc [ ? 6 l Modes to Reset - Absolute Origin Mode No/No $SSHQGLFHV Control Sequence Definition Encode/Decode Esc [ ? 7 h Modes to Set - Wraparound On No/No Esc [ ? 7 l Modes to Reset - Wraparound Off No/No Esc [ ? 8 h Modes to Set - Auto Repeat On No/No Esc [ ? 8 l Modes to Reset - Auto Repeat Off No/No Esc [ ? 9 h Modes to Set - Interlace On No/No Esc [ ? 9 l Modes to Reset - Interlace Off No/No Esc [ 6 n Report Cursor Position - Invoked by No/No Esc [ P1; Pc R Report Cursor Position - Response is No/No Esc [ 5 n Status Report - Invoked by No/No Esc [ 0 n Status Report - Response is terminal OK No/No Esc [ 3 n Status Report - Response is terminal not OK No/No Esc [ x or Esc [ 0 c What are you? Invoked by No/Yes Esc [ ? 1; Ps c What are you? Response is No/Yes Esc c Reset No/No Esc # 8 Fill screen with Es No/Yes Esc [ 2; Ps y Invoke Test(s) No/No VT220 terminal emulation 7DEOH ' OLVWV WKH NH\VWURNH PDSSLQJ HQFRGLQJ IRU 97 HPXODWLRQ Table D.8: VT220 Encoding VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Delete Delete 0x7F Left Arrow Left Arrow Esc [ D 427 428 '69LHZ ,QVWDOOHU8VHU *XLGH VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Right Arrow Right Arrow Esc [ C Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Keypad / Keypad / / Keypad * Keypad * * Keypad - Keypad - - Keypad + Keypad + + Keypad . Keypad . . Keypad 0..9 Keypad 0..9 >0..9 F1 F1 Esc O P F2 F2 Esc O Q F3 F3 Esc O R F4 F4 Esc O S F6 F6 Esc [ 1 7 ~ F7 F7 Esc [ 1 8 ~ F8 F8 Esc [ 1 9 ~ F9 F9 Esc [ 2 0 ~ F10 F10 Esc [ 2 1 ~ F11 F11 Esc [ 2 3 ~ F12 F12 Esc [ 2 4 ~ F13 Ctrl - F5 Esc [ 2 5 ~ F14 Ctrl - F6 Esc [ 2 6 ~ F15 Ctrl - F7 Esc [ 2 8 ~ $SSHQGLFHV VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence F16 Ctrl - F8 Esc [ 2 9 ~ F17 Ctrl - F9 Esc [ 3 1 ~ F18 Ctrl - F10 Esc [ 3 2 ~ F19 Ctrl - F11 Esc [ 3 3 ~ F20 Ctrl - F12 Esc [ 3 4 ~ 7DEOH ' OLVWV WKH GHFRGLQJ IRU 97 WHUPLQDO HPXODWLRQ Table D.9: VT220 Decoding VT220 Keyboard Function VT220 Keyboard Byte Sequence Index Esc D New Line Esc E Reverse Index Esc M Escape Esc O Save cursor and attributes Esc 7 Restore cursor and attributes Esc 8 Up Arrow Esc [ A Down Arrow Esc [ B Right Arrow Esc [ C Left Arrow Esc [ D Set cursor to home position Esc [ H Set cursor to home position Esc [ f Character attributes Esc [ m Erase from cursor to end of line >Esc [ K 429 430 '69LHZ ,QVWDOOHU8VHU *XLGH VT220 Keyboard Function VT220 Keyboard Byte Sequence Erase from cursor to end of screen Esc [ j Programmable LEDs Esc [ q What are You? Esc [ c Set Mode Esc [ ? Delete 1 Character Esc [ P Insert 1 Line Esc [ L Delete 1 Line Esc [ M Up Arrow Esc [ O A Down Arrow Esc [ O B Right Arrow Esc [ O C Left Arrow Esc [ O D Fill Screen with Es Esc # 8 Up Arrow amount specified by Pn Esc [ Pn A Down Arrow amount specified by Pn Esc [ Pn B Right Arrow amount specified by Pn Esc [ Pn C Left Arrow amount specified by Pn Esc [ Pn D Erase parts of current line Esc [ Pn K Erase parts of current screen Esc [ Pn J Direct Cursor Addressing Esc [ Pn H Direct Cursor Addressing Esc [ Pn f Programmable LEDs Esc [ Pn q Scrolling Region Esc [ Pn r Clear tabs Esc [ Pn g $SSHQGLFHV VT220 Keyboard Function VT220 Keyboard Byte Sequence Device status report Esc [ Pn n What are you? Esc [ Pn c Sat Mode Esc [ Pn h Delete Pn Characters Esc [ Pn P Insert Pn Characters Esc [ Pn L Delete Pn Lines Esc [ Pn M Insert Character Esc [ Pn @ Erase Pn Characters Esc [ Pn X 431 VT52 terminal emulation 7DEOH ' OLVWV WKH NH\VWURNH PDSSLQJ HQFRGLQJ IRU 97 WHUPLQDO HPXODWLRQ Table D.10: VT52 Encoding VT52 Keyboard PC Character Sequence VT52 Keyboard Byte Sequence Delete Delete 0x7F Up Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Right Arrow Right Arrow Esc C Left Arrow Left Arrow Esc D Shift-F1 PF1 Esc P Shift-F2 PF2 Esc Q Shift-F3 PF3 Esc R Shift-F4 PF4 Esc S 7DEOH ' OLVWV WKH GHFRGLQJ IRU 97 WHUPLQDO HPXODWLRQ Table D.11: VT52 Decoding 432 '69LHZ ,QVWDOOHU8VHU *XLGH VT52 Keyboard Function VT52 Keyboard Byte Sequence Cursor Up Esc A Cursor Down Esc B Cursor Right Esc C Cursor Left Esc D Cursor Home Esc H Reverse Linefeed Esc I Erase to end of screen Esc J Erase to end of line Esc K 7DEOH ' OLVWV WKH 97 DQG $16, DX[LOLDU\ NH\SDG GHILQLWLRQV (QFRGLQJ RI HDFK OLVWHG NH\SDG NH\ LV VXSSRUWHG GHFRGLQJ LV QRW DSSOLFDEOH Table D.12: VT52 ANSI Mode Auxiliary Keypad Definitions Keys Keypad Numeric Code VT52 Keypad ANSI Keyboard 0 0 Esc ? p Esc O p 1 1 Esc ? q Esc O q 2 2 Esc ? r Esc O r 3 3 Esc ? s Esc O s 4 4 Esc ? t Esc O t 5 5 Esc ? u Esc O u 6 6 Esc ? v Esc O v 7 7 Esc ? w Esc O w 8 8 Esc ? x Esc O x 9 9 Esc ? y Esc O y - (dash) - (dash) Esc ? m Esc O m $SSHQGLFHV Keys Keypad Numeric Code VT52 Keypad ANSI Keyboard , (comma) , (comma) Esc ? l Esc O l . (period) . (period) Esc ? n Esc O n Enter Same as Return key Esc ? m Esc O m VT320 terminal emulation 7DEOH ' OLVWV WKH NH\VWURNH PDSSLQJ HQFRGLQJ IRU 97 WHUPLQDO HPXODWLRQ Table D.13: VT320 Encoding VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence Escape Key (Esc) Esc 0x1B F1 F1 Esc O P F2 F2 Esc O Q F3 F3 Esc O R F4 F4 Esc O S F6 F6 Esc [ 1 7 ~ F7 F7 Esc [ 1 8 ~ F8 F8 Esc [ 1 9 ~ F9 F9 Esc [ 2 0 ~ F10 F10 Esc [ 2 1 ~ F11 F11 Esc [ 2 3 ~ F12 F12 Esc [ 2 4 ~ F13 Ctrl - F5 Esc [ 2 5 ~ F14 Ctrl - F6 Esc [ 2 6 ~ F15 Ctrl - F7 Esc [ 2 8 ~ 433 434 '69LHZ ,QVWDOOHU8VHU *XLGH VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence F16 Ctrl - F8 Esc [ 2 9 ~ F17 Ctrl - F9 Esc [ 3 1 ~ F18 Ctrl - F10 Esc [ 3 2 ~ F19 Ctrl - F11 Esc [ 3 3 ~ F20 Ctrl - F12 Esc [ 3 4 ~ Insert Insert Esc [ 1 ~ Home Home Esc [ 2 ~ Delete Delete Hex 7 F End End Esc [ 5 ~ Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C 7DEOH ' OLVWV WKH GHFRGLQJ IRU 97 WHUPLQDO HPXODWLRQ Table D.14: VT320 Decoding VT320 Keyboard Function VT320 Keyboard Byte Sequence Index Esc D New Line Esc E Reverse Index Esc M Escape O Esc O Save cursor and attributes Esc 7 Restore cursor and attributes Esc 8 $SSHQGLFHV VT320 Keyboard Function VT320 Keyboard Byte Sequence Up Arrow Esc [ A Down Arrow Esc [ B Right Arrow Esc [ C Left Arrow Esc [ D Set cursor to home position Esc [ H Set cursor to home position Esc [ f Character Attributes Esc [ m Erase from cursor to end of line Esc [ K Erase from cursor to end of screen Esc [ J Programmable LEDs Esc [ q What are You? 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