Guide to Resume Writing Career Services 304-214-8817 careerplaninfo@wvncc.edu Resume Worksheet NAME _____________________________________________________________________________________ ADDRESS Street ________________________________________________________________________________ City___________________________________ State _____________ Zip _________________________ Phone__________________________ Email ________________________________________________ OBJECTIVE Include any or all of the following: position desired, career goals and interests, your strengths. Length should be no more than two lines. (You will customize for each employer.) _____________________________________________________________________________________ _____________________________________________________________________________________ EDUCATION West Virginia Northern Community College, ____________ (campus), WV Degree_______________ Major __________________________________________________________ Graduation Date______________________ GPA ________________________ (Cumulative) Use same format for additional degrees. Students seeking their first degree may include high school information. Transfer students may note previous institutions. INTERNSHIP, FIELD SERVICE PLACEMENT, or CLINICAL SITE Site Name _____________________________________ City, State _____________________________ Hours Completed _______________________ Dates _________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ EXPERIENCE Choose the experiences you wish to list on your resume. You can include both paid and unpaid experiences. Most recent should be listed first. Employer _____________________________________ City, State _____________________________ Title __________________________________ Dates _________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Employer _____________________________________ City, State _____________________________ Title __________________________________ Dates _________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Employer _____________________________________ City, State _____________________________ Title __________________________________ Dates _________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Employer _____________________________________ City, State _____________________________ Title __________________________________ Dates _________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ COMPUTERS or SKILLS Computers: List computer skills developed through work, courses, or personal experience. List any certifications. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Skills: List any specific skills developed through work, courses, or personal experience. Examples include: foreign language proficiency, oral communication, assessment, etc. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ HONORS & ACTIVITIES Honors: Include campus and community honors, awards and achievements. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Activities: Include campus and community activities that help an employer get to know you. Use student organizations, leadership activities, projects, athletics, travel, etc. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ ADDITIONAL CATEGORIES Resumes are individualized, so you can personalize your categories. Options include: technical skills, leadership experience, community service, etc. Resume Action Verbs Accelerated Accomplished Achieved Adapted Administered Analyzed Approved Built Coordinated Conducted Completed Created Delegated Developed Demonstrated Designed Directed Effected Eliminated Established Evaluated Expanded Facilitated Generated Guided Increased Influenced Implemented Initiated Instructed Interpreted Improved Launched Lectured Led Maintained Managed Mastered Motivated Operated Originated Organized Participated Performed Planned Pinpointed Programmed Proposed Provided Recommended Record Reduced Reinforced Reorganized Revamped Revised Reviewed Scheduled Simplified Set up Solved Structured Streamlined Supervised Taught Trained Translated Utilized Resume Building/Skill Words Ability Academic Actively Adaptive Administrative Analytical Capability Capable Competence Competent Complete Completely Consistent Contributions Cooperative Creative Dedicated Dependable Developing Effectiveness Efficient Enlarging Equipped Evident Executive Experienced Increasing Independent Innovative Knowledge Logical Major Management Open-minded Performance Pertinent Positive Potential Preference Productive Proficient Profitable Proven Qualified Repeatedly Resourceful Responsible Significant Specialist Substantial Successful Tactful Technical Thorough Versatile Vigorous Types of Resumes FUNCTIONAL - (Emphasizes SKILLS) Focuses on transferable skills Use to downplay work gaps For career changers Skills have been acquired through volunteer activities Re-entering the work force or changing careers New college graduate /entry level candidates without much work history CHRONOLOGICAL- (Emphasizes JOB EXPERIENCE) Job Target is clear The next job is the logical progression in your career Works well for healthcare, business and science fields Focus is on related experience Works well for prospective employees with continuous employment showing career progression in their field COMBINATION (Emphasizes SKILLS & JOB EXPERIENCES) Emphasizes skills and competencies; including dates of employment How the resume is combined depends on specific experience and career field Combines the best elements of the chronological and functional formats REFERENCES (Use for all resumes) Use individuals that know you in a professional capacity (i.e. professors, academic advisor, internship supervisors, past supervisors, etc) Only include the amount of references requested by the employer Always ask references before submitting an application Include the following information: o Name, Title o Organization/Business o Address o Phone Number o Email Cathy Career Functional Style 1704 Market Street Wheeling, WV 26003 (111) 222-3333; ccareer@mail.wvncc.edu OBJECTIVE An entry-level position as Sales Coordinator for WesBanco Arena. SUMMARY Successfully planned and implemented events on college campus as member of Student Government and Activities Board Extensive practical hands-on experience as intern at a local bank Motivated and enthusiastic about developing good relations with clients RELATED SKILLS SALES & NEW ACCOUNT DEVELOPMENT Increased participation of on campus events by 50% Assisted bank representatives in acquiring new business accounts Knowledgeable in developing sales contracts CUSTOMER SERVICE Greet transfer and hold calls Manage upset customers, conflicts and challenging situations Deliver outstanding service, exceed expectations and build long-term loyalty Ability to work in teams and in a self-directed environment MARKETING Organized and styled merchandise for effective presentations Created marketing campaign for student organizations on Wheeling campus Assisted with creating publicity materials for realtor open houses EXPERIENCE Intern, Your Bank, Wheeling, WV January 2011-Present Office Assistant, Selling Your House Realtors, Wheeling, WV July 2008-May 2010 ACTIVITES President of Student Government Association, West Virginia Northern Community College Member of Campus Activities Board, West Virginia Northern Community College EDUCATION West Virginia Northern Community College, Wheeling, WV Associate in Applied Science in Business Administration, May 2011 Melissa Medical 123 Elm Street Bridgeport, OH 43921 740-123-7896; melissa.medical@gmail.com Chronological Style SUMMARY OF SKILLS Experience of more than 9 years as a Medical Assistant. Excellent knowledge of the clerical and computer skills like word, excel, outlook, access. Exceptionally good demonstration skills and communication skills both verbally and written. Great ability of customer service and interpersonal skills. Exceptional ability to carry out the instructions verbally, written and diagrammatically. EXPERIENCE Medical Assistant Ohio Valley Medical Center, Wheeling, WV July 2009-present Responsible for the measuring signs such as temperature, pulse rate, weight, height, blood pressure etc. and interview them and record their information. Gave treatment and injections to patient and also performed the routine tests in laboratory. Responsible for the keeping the records like x-ray reports and schedule appointments, receive bills etc. Maintained the data of the patients and office on the computer and keep the records, billing, transactions, books, etc. Responsible for the sterilizing and cleaning instruments and preparation of the treatment rooms for patients. Medical Assistant Practicum Good Shepherd Nursing Home, Wheeling, WV January 2009-May 2009 Assisted with care of the treatment rooms, records of the office and patients, instruments etc. Perform the routine work and examine the patients like check their pulse rate, blood pressure, give injections etc. Receive bills and keep record of the transactions and feed them in computer. EDUCATION West Virginia Northern Community College, Wheeling, WV Associate in Applied Science in Clinical Medical Assisting, May 2009 Certificate of Proficiency, Administrative Medical Assistant, May 2008 VOLUNTEER EXPERIENCE Volunteer, Ohio County Public Library Team Captain, Belmont County Relay for Life Harry Henderson Combination Style 123 Main Street., Wheeling, WV 26003 304-222-8888; harryhenderson@mail.wvncc.edu Objective: HVAC technician where my skills and knowledge can be successfully utilized to enlarge productivity. Educational Qualification: West Virginia Northern Community College, Wheeling, WV Associate in Applied Science in Refrigeration, Heating and Air Conditioning, May 2002 Professional Skills: Exceptional ability to setting up process for HVAC systems or repair and maintenance of systems that are previously in position. Able to install HVAC system by making sure the installation is conducted in compliance with local regulations. Able to work as an independent contractor or as an employee. Expert in reading blueprints related to the installation. Experience: John’s HVAC Business, Wheeling, WV (2002- till date) HVAC Technician Installed programmed power management control systems. Installed and troubles hooted HVAC systems. Maintained different equipment in well condition such as nitrogen, vacuum and hydraulic lines, and compressed air. Designed different pumping system. Investigated associated extra parts and selling and acquisitions. Selector Hartford Corp. Bellaire, OH (1999-2002) HVAC Technician Trained new staff. Also repaired profitable and housing HVACR equipment. Intended and assembled HVAC system and chiller for the application required, also for the electrical association. Design and construction HVAC system and chiller for the application required, also for the electrical system. IT Skills: Microsoft Excel, Microsoft PowerPoint and different computer software.