Chabot Engineering Guidelines for Professional Success Bruce Mayer, PE Licensed Electrical & Mechanical Engineer BMayer@ChabotCollege.edu CalPoly SLO – MATE210 1 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Review As HomeWork (on Exam) CalPoly SLO – MATE210 2 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx World’s Most Famous Engineer Dilbert Class Question: What is the name of the currently Most Famous Engineer in the World??? CalPoly SLO – MATE210 3 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx DilbertLand FACT or FICTION? Answer: Some of Both Actually CalPoly SLO – MATE210 4 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx DilbertLand Commentary Dilbert is Largely Grounded in Reality • This is one reason for its success Dilbert is Exaggerated to an Absurd Extreme • This is Another Reason for its success Mayer’s Basic Axiom of WorkLife • My Supervisor/Colleague/Report Has NO More/Less Clue about How to do His/Her Job than I do about Mine... CalPoly SLO – MATE210 5 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-1: Be Responsible Engineering is a Profession; Engineers are Expected to Assume Personal Responsibility for their Actions Suit-Up & Show-Up • Do What is Asked of You • Go to Work Every Day and do your Best – Don’t Call in Sick When You’re Not – Don’t Miss Important Meetings With Customers or Clients Your Supervisor’s Supervisor CalPoly SLO – MATE210 6 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-2 Be Productive & Competent Contrary to Dilbert, Productivity and Competency are, on Average, Rewarded Set Priorities • Ask Your Supervisor What He/She Needs Done the Most Complete your tasks ON-TIME • Use Project-Management Techniques (E11) Take the Initiative – Accept Difficult Assignments CalPoly SLO – MATE210 7 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-3: Appropriate Decorum Behave Collegially; Treat Everybody With Dignity and Respect Never Lose Your Temper • Do Not Let Frustration Get the Best of You You can be Tough, but • Don’t Personalize it • Be Fair ALWAYS Do NOT be a JERK – The Lines of Communication SHUT DOWN CalPoly SLO – MATE210 8 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-3 by Dilbert Lines of Communication SHUT DOWN CalPoly SLO – MATE210 9 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-4 Improve Your Skills Engineering and Technology Are “Moving Targets” Take Every Opportunity to Maintain Skills Currency; Some Techniques • Don’t Wait for your Company to Send you to Training; make a Proposal – Take the Initiative • Take an Assignment OutSide your Comfort-Zone • Take Advantage of Your company’s Educational Assistance Program (EAP) CalPoly SLO – MATE210 10 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-5 Learn to Communicate Most Engineering-Intensive Products Are Complex and InterDisciplinary • Expect to Work Within the FrameWork of a a Larger Task/Product TEAM – Teamwork Requires Communication Hone Your Writing Skills • Important for Customer/Supplier Contact Become Comfortable in Front of an Audience CalPoly SLO – MATE210 11 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-6 Help Everyone, Be Grateful If someone Requests Your Advice & Counsel; Accommodate them • Builds a Network of Grateful People • Shows your Competence Be Grateful to Those Who Help You • Builds a Network of Appreciative people – Personal Thanks – Written Notes – Written Commendations to Supervisors Bruce Mayer, PE CalPoly SLO – MATE210 12 BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx WATKINS-JOHNSON COMPANY Semiconductor Equipment Group Correspondence Control & Interface Systems TO: Mark King CalPoly BSME 1983 (Transfer From Engineering Ventura College) Date: 3 August, 1994 FROM: Bruce Mayer, PE CC: Human Resources, LWGraves SUBJECT: Commendation for CHUCK ATTEMA: Request for $100 cash incentive I would like to recognize Charles A. Attema with a cash incentive in the amount of $100.00. Over 19Jul9431Jul94 Chuck and I made the long, hot, humid journey to Taichung, Taiwan to service the 16CVD-251 that shipped in Mar94. Epson had not signed-off on this unit (s/n 4955), and a subsequent $1.3M order for another system was in jeopardy of cancellation if Epson did not receive adequate service. Thanks, in part, to Chuck’s efforts on this trip Epson decided to proceed with the next system order. During the entire period of this trip, Chuck had only a half-day off on 24Jul94. The rest of the time Chuck kept a schedule that usually ran as: CalPoly SLO – MATE210 13 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx CAA Tiawan memo Explanation for incentive TaiChung Daily Schedule Table 1 C. Attema’s Typical Daily Schedule During Epson-Taiwan Service Call Start Time Task or Activity 0730 Meet with B. Mayer over breakfast to review previous day’s results and list current day’s issues 0810 Sometimes “intense” taxi ride from hotel to Epson 0835 Meet with Epson engineer to finalize the day’s action plan 0910 Put on clean room bunny suit, and clear air shower 0915 Process/hardware work at 16CVD-251 in Epson clean room 1215 Lunch at “Chicken House” fast food restaurant 1300 Process/hardware work at 16CVD-251 in Epson clean room 2115 Take off bunny suit and depart Epson factory 2145 Dinner at “McDonalds” fast food restaurant with Epson Engineer 2215 Arrive at hotel for the evening CalPoly SLO – MATE210 14 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Taiwan 13 970 mi2 23.2 Mpeople California 163 700 mi2 36.7 Mpeople 1.6X people 11.7X land CalPoly SLO – MATE210 15 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx TaiChung, Taiwan As of Oct2012 Rule-7 Learn the Art of Succinct Communication Almost Everyone in Private Sector Engineering is VERY Busy Almost Everyone will NOT Have your Level of Expertise in Technical Subjects In Long (>1 page) Reports Begin with an EXECUTIVE SUMMARY (ES) • The ES is very CONCLUSION Oriented • Should Give the DECISION MAKER Sufficient Information to Proceed CalPoly SLO – MATE210 16 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-7 cont. • If a Decision is Needed, or a Problem Posed, ALWAYS Give Your BEST PROFESSIONAL RECOMMENDATION • ES Typical Content – What was learned – Recommended NEXT STEP(s); to Include WHO WHAT WHEN HOW MUCH $ CalPoly SLO – MATE210 17 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Typical ES – Code Compliance Memo To: From: CC: RNSavage (now a Professor at Cal Poly) B. Mayer Date: 26-Feb-01 Re: MHL Large-FPD Inspection System S2 Review – GS3 Report 000000LT Analysis 1. Executive Summary - GS3 Report 000000LT Potential customers for the MHL535 FPD Inspection system require compliance to the SEMI S2 Safety-Standard. In Dec01 a SEMI S2 3rd party reviewer, GS3, traveled to the MHL FPD Inspection System Production Line in Tatsuno, Japan to perform a scaled-down S2 review. This pre-review constituted 10% of the effort required for a full review. The intent of this S2 inspection was to arrive at a preliminary assessment of the effort level needed to achieve full S2 certification. GS3 issued report 00000LT as result of the visit. An analysis of this report reveals: Number of Discrepancies found = 36 The estimated effort to achieve SEMI S2 Certification: o Non-Recurring Engineering 46 worker-weeks o Non-Recurring Safety-Test Contractor Cost $53k o Additional Recurring Material-Cost $5k per MHL system Who would Perform Certification Work: B. Mayer MHL Team in Tatsuno Next Step Recommendation o Return on Investment (RoI) Analysis To determine if the Total Available Market (TAM) for S2-Certified MHL systems Justifies the $100k-$150k cost When = TBD relative to customer schedule CalPoly SLO – MATE210 18 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Typical ES – Code Compliance Automated Microscope for Manufacturing Inspection of 500 x 500 x 1.1mm Laptop-Display Glass-Plates • Investigate Enhanced Safety-Code Compliance CalPoly SLO – MATE210 19 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Mission Accomplished PC030053a The S2 investigators pose in front of their subject at the conclusion of the inspection. Wilmer Awayan on Left. Bruce Mayer on right. W. Awayan CalPoly SLO – MATE210 20 B. Mayer Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Performance Reviews Class Question: Has anyone here ever WRITTEN a Job-Performance Review? CalPoly SLO – MATE210 21 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-8 Inform Supervisor Keep Your Supervisor Informed About Your Accomplishments & Progress • Helps Him/Her Communicate up the Chain of Command • Helps You Assess Your Supervisor’s Priorities • Builds An “Accomplishment DataBase” for your Performance Review Suggest Bullet-Format Weekly-Report CalPoly SLO – MATE210 22 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Weekly Report Main Body = ONE page Maximum • Describe Activities & Progress for the Current week – Include Urgent Items that Require Management Decisions ALWAYS include a Recommendation • List Plans For the Following Week • May Include More Detailed information in attached APPENDICES CalPoly SLO – MATE210 23 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Completed 1st cut at Marketing Presentation on Olympus-ITA ADC wafer alignment algorithm To finish-off need to include some performance data o Worked with Software Team to conduct 30 pt BEFORE & AFTER Alignment Alorithm tests on Real-Case wafers Started Writing Patent disclosure for Alignment method Title = Method for 2-Dimensional CoOrdinate-System Alignment Using: 5-Parameter or 6-Parameter Physical Models, and Analytical-Geometry with Differential-Calculus Conducted Literature Search on ADC o Found very good ref’s on ADC in general by Tobin of ONRL Targeting issue by AMAT Failure analysis lab Attended OFC2002 conference Took Short Course SC-196 – Fibler Optical Cable Splicing & Testing Learned that AGILENT is Really good source for FiberOptic instrumentation Misc Forward the MEMS-Foundry contact from Lawrence Semiconductor Research Laboratory, Inc. Recruited Candidate for Raman Systems Engineer Position Ordered Special Handler Alignment Tools for SeMaTech FSE Received from Japan installation drawings for the 3210 Side-Loader Typical Weekly Report – 25Mar02 Plans for Next Week Raman system’s engineer o Complete interview with Top Candidate Make Offer if it looks like good fit to both sides Advise Japan on venue to write CE Technical Construction File: USA or Japan Analyze Before & After Data from Wafer Alignment Tests o Consider one more test, using a different wafer Complete Alignment method Patent disclosure Provide to Tech Writer Suggested improvements to installation manual CalPoly SLO – MATE210 24 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Rule-9 Make Mistakes General Rule of Productivity • No-Mistakes ≡ No-Production Fear of Mistakes Leads to • Indecision & Paralysis • Retreat to the Comfort Zone → Skills Atrophy The BEST Learning Comes from Legitimate Mistakes • Do a Post-Mortem → What did I LEARN? CalPoly SLO – MATE210 25 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Do It Right the 1st Time? My Personal Favorite CalPoly SLO – MATE210 26 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx All Done for Today But Not For Long… CalPoly SLO – MATE210 27 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx Executive Summary CalPoly SLO – MATE210 28 Bruce Mayer, PE BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx