Guidelines for Professional Success Chabot Engineering

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Chabot Engineering
Guidelines for
Professional
Success
Bruce Mayer, PE
Licensed Electrical & Mechanical Engineer
BMayer@ChabotCollege.edu
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Review As HomeWork (on Exam)
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
World’s Most
Famous Engineer
Dilbert
 Class Question:
What is the name
of the currently
Most Famous
Engineer in the
World???
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
DilbertLand  FACT or FICTION?
Answer:
Some of
Both Actually
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
DilbertLand Commentary
 Dilbert is Largely Grounded in Reality
• This is one reason for its success
 Dilbert is Exaggerated to an
Absurd Extreme
• This is Another Reason for its success
 Mayer’s Basic Axiom of WorkLife
• My Supervisor/Colleague/Report Has
NO More/Less Clue about How to do
His/Her Job than I do about Mine...
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-1: Be Responsible
 Engineering is a Profession; Engineers
are Expected to Assume Personal
Responsibility for their Actions
 Suit-Up & Show-Up
• Do What is Asked of You
• Go to Work Every Day and do your Best
– Don’t Call in Sick When You’re Not
– Don’t Miss Important Meetings With
 Customers or Clients
 Your Supervisor’s Supervisor
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-2 Be Productive & Competent
 Contrary to Dilbert, Productivity and
Competency are, on Average, Rewarded
 Set Priorities
• Ask Your Supervisor What
He/She Needs Done the Most
 Complete your tasks ON-TIME
• Use Project-Management Techniques (E11)
 Take the Initiative – Accept Difficult
Assignments
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-3: Appropriate Decorum
 Behave Collegially; Treat Everybody
With Dignity and Respect
 Never Lose Your Temper
• Do Not Let Frustration
Get the Best of You
 You can be Tough, but
• Don’t Personalize it
• Be Fair ALWAYS
 Do NOT be a JERK – The Lines of
Communication SHUT DOWN
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-3 by Dilbert
 Lines of Communication SHUT DOWN
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-4 Improve Your Skills
 Engineering and Technology Are
“Moving Targets”
 Take Every Opportunity to Maintain
Skills Currency; Some Techniques
• Don’t Wait for your Company to Send you
to Training; make a Proposal
– Take the Initiative
• Take an Assignment OutSide your
Comfort-Zone
• Take Advantage of Your company’s
Educational Assistance Program (EAP)
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-5 Learn to Communicate
 Most Engineering-Intensive Products
Are Complex and InterDisciplinary
• Expect to Work Within the FrameWork of a
a Larger Task/Product TEAM
– Teamwork Requires Communication
 Hone Your Writing Skills
• Important for Customer/Supplier Contact
 Become Comfortable
in Front of an Audience
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-6 Help Everyone, Be Grateful
 If someone Requests Your Advice &
Counsel; Accommodate them
• Builds a Network of Grateful People
• Shows your Competence
 Be Grateful to Those Who Help You
• Builds a Network of
Appreciative people
– Personal Thanks
– Written Notes
– Written Commendations to Supervisors
Bruce Mayer, PE
CalPoly SLO – MATE210
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BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
WATKINS-JOHNSON COMPANY
Semiconductor Equipment Group Correspondence
Control & Interface Systems
TO: Mark King
CalPoly BSME 1983
(Transfer From
Engineering
Ventura College)
Date: 3 August, 1994
FROM: Bruce Mayer, PE
CC: Human Resources, LWGraves
SUBJECT: Commendation for CHUCK ATTEMA: Request for $100 cash incentive
I would like to recognize Charles A. Attema with a cash incentive in the
amount of $100.00.
Over 19Jul9431Jul94 Chuck and I made the long, hot, humid journey to
Taichung, Taiwan to service the 16CVD-251 that shipped in Mar94. Epson had
not signed-off on this unit (s/n 4955), and a subsequent $1.3M order for
another system was in jeopardy of cancellation if Epson did not receive
adequate service. Thanks, in part, to Chuck’s efforts on this trip Epson
decided to proceed with the next system order.
During the entire period of this trip, Chuck had only a half-day off on
24Jul94. The rest of the time Chuck kept a schedule that usually ran as:
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
CAA Tiawan memo
Explanation for incentive
TaiChung Daily Schedule
Table 1
C. Attema’s Typical Daily Schedule During Epson-Taiwan Service Call
Start Time
Task or Activity
0730
Meet with B. Mayer over breakfast to review previous day’s
results and list current day’s issues
0810
Sometimes “intense” taxi ride from hotel to Epson
0835
Meet with Epson engineer to finalize the day’s action plan
0910
Put on clean room bunny suit, and clear air shower
0915
Process/hardware work at 16CVD-251 in Epson clean room
1215
Lunch at “Chicken House” fast food restaurant
1300
Process/hardware work at 16CVD-251 in Epson clean room
2115
Take off bunny suit and depart Epson factory
2145
Dinner at “McDonalds” fast food restaurant with Epson
Engineer
2215
Arrive at hotel for the evening
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Taiwan
13 970 mi2
23.2 Mpeople
California
163 700 mi2
36.7 Mpeople
1.6X people
11.7X land
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
TaiChung, Taiwan
As of Oct2012
Rule-7 Learn the Art of
Succinct Communication
 Almost Everyone in Private
Sector Engineering is VERY Busy
 Almost Everyone will NOT Have your
Level of Expertise in Technical Subjects
 In Long (>1 page) Reports Begin with
an EXECUTIVE SUMMARY (ES)
• The ES is very CONCLUSION Oriented
• Should Give the DECISION MAKER
Sufficient Information to Proceed
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-7 cont.
• If a Decision is Needed, or a
Problem Posed, ALWAYS Give
Your BEST PROFESSIONAL
RECOMMENDATION
• ES Typical Content
– What was learned
– Recommended NEXT STEP(s); to Include
 WHO
 WHAT
 WHEN
 HOW MUCH $
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Typical ES – Code Compliance
Memo
To:
From:
CC:
RNSavage (now a Professor at Cal Poly)
B. Mayer
Date: 26-Feb-01
Re: MHL Large-FPD Inspection System S2 Review – GS3 Report 000000LT Analysis
1. Executive Summary - GS3 Report 000000LT
Potential customers for the MHL535 FPD Inspection system require compliance to the SEMI S2 Safety-Standard. In
Dec01 a SEMI S2 3rd party reviewer, GS3, traveled to the MHL FPD Inspection System Production Line in Tatsuno, Japan
to perform a scaled-down S2 review. This pre-review constituted 10% of the effort required for a full review. The intent of
this S2 inspection was to arrive at a preliminary assessment of the effort level needed to achieve full S2 certification. GS3
issued report 00000LT as result of the visit. An analysis of this report reveals:
 Number of Discrepancies found = 36
 The estimated effort to achieve SEMI S2 Certification:
o Non-Recurring Engineering  46 worker-weeks
o Non-Recurring Safety-Test Contractor Cost  $53k
o Additional Recurring Material-Cost  $5k per MHL system
 Who would Perform Certification Work: B. Mayer MHL Team in Tatsuno
 Next Step Recommendation
o Return on Investment (RoI) Analysis To determine if the Total Available Market (TAM) for S2-Certified MHL
systems Justifies the $100k-$150k cost
 When = TBD relative to customer schedule
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Typical ES – Code Compliance
 Automated Microscope
for Manufacturing
Inspection of 500 x 500
x 1.1mm Laptop-Display
Glass-Plates
• Investigate Enhanced
Safety-Code Compliance
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Mission Accomplished
PC030053a
The S2 investigators pose in front of their subject at the conclusion
of the inspection. Wilmer Awayan on Left. Bruce Mayer on right.
W. Awayan
CalPoly SLO – MATE210
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B. Mayer
Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Performance Reviews
 Class Question: Has anyone here ever
WRITTEN a Job-Performance Review?
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-8 Inform Supervisor
 Keep Your Supervisor Informed About
Your Accomplishments & Progress
• Helps Him/Her Communicate up the
Chain of Command
• Helps You Assess Your
Supervisor’s Priorities
• Builds An “Accomplishment DataBase” for
your Performance Review
 Suggest Bullet-Format Weekly-Report
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Weekly Report
 Main Body = ONE page Maximum
• Describe Activities & Progress for the
Current week
– Include Urgent Items that Require
Management Decisions
 ALWAYS include a Recommendation
• List Plans For the Following Week
• May Include More Detailed information in
attached APPENDICES
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Completed 1st cut at Marketing Presentation on Olympus-ITA ADC wafer alignment algorithm
 To finish-off need to include some performance data
o Worked with Software Team to conduct 30 pt BEFORE & AFTER Alignment Alorithm tests on Real-Case
wafers
Started Writing Patent disclosure for Alignment method
 Title = Method for 2-Dimensional CoOrdinate-System Alignment Using: 5-Parameter or 6-Parameter Physical Models,
and Analytical-Geometry with Differential-Calculus
 Conducted Literature Search on ADC
o Found very good ref’s on
 ADC in general by Tobin of ONRL
 Targeting issue by AMAT Failure analysis lab
Attended OFC2002 conference
 Took Short Course SC-196 – Fibler Optical Cable Splicing & Testing
 Learned that AGILENT is Really good source for FiberOptic instrumentation
Misc
 Forward the MEMS-Foundry contact from Lawrence Semiconductor Research Laboratory, Inc.
 Recruited Candidate for Raman Systems Engineer Position
 Ordered Special Handler Alignment Tools for SeMaTech FSE
 Received from Japan installation drawings for the 3210 Side-Loader
Typical Weekly
Report – 25Mar02
Plans for Next Week
 Raman system’s engineer
o Complete interview with Top Candidate
 Make Offer if it looks like good fit to both sides
 Advise Japan on venue to write CE Technical Construction File: USA or Japan
 Analyze Before & After Data from Wafer Alignment Tests
o Consider one more test, using a different wafer
 Complete Alignment method Patent disclosure
 Provide to Tech Writer Suggested improvements to installation manual
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Rule-9 Make Mistakes
 General Rule of Productivity
• No-Mistakes ≡ No-Production
 Fear of Mistakes Leads to
• Indecision & Paralysis
• Retreat to the Comfort Zone
→ Skills Atrophy
 The BEST Learning Comes
from Legitimate Mistakes
• Do a Post-Mortem → What did I LEARN?
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Do It Right the 1st Time?
My Personal
Favorite
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
All Done for Today
But Not
For
Long…
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
Executive Summary
CalPoly SLO – MATE210
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Bruce Mayer, PE
BMayer@ChabotCollege.edu • ENGR-10_Lec-07_Professional_Sucess.pptx
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