Chabot College
October 1999
Replaced Fall 2010
Course Outline for Medical Assisting 71B
Administrative Skills II
Catalog Description:
71B - Administrative Skills II
2 units
Administrative Medical Assisting skills which include medical economics, banking, billing,
medical insurance and coding. Prerequisite: Medical Assisting 71A (completed with a grade of C
or higher). 1 hour lecture, 3 hours laboratory.
[Typical contact hours: lecture 17.5, laboratory 52.5]
Prerequisite or Advisory Skills:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Professional responsibilities
Patient advocacy
Medical legal concepts
Telephone skills
Medical office reception
Scheduling appointments
Computer applications
Office equipment and maintenance
Use of the medical record
Drug prescription and records
Filing
Written correspondence
Expected Outcomes for Students:
Upon completion of the course, the student should be able to:
1.
demonstrate banking procedures manually and using computer:
a.
patients:
- patient records -- enter/delete responsible party and view fact sheet
- financial records -- view patient activity and responsible party balance
b.
billing and collections:
- collection of information
- the pegboard system
- billing
- aging of accounts
- collection process
- special problems
2.
demonstrate peg-board accounting; manually and using computer:
a.
skips
b.
write-offs, NSF checks
c.
simulated activities
d.
review questions
Chabot College
Medical Assisting 71B, Page 2
October 1999
e.
3.
4.
5.
6.
7.
8.
9.
10.
daysheet
- daysheet entry -- enter patient transactions and print receipts
- daysheet status -- daysheet and transaction reports
- production/ledger update -- apply active daysheet transactions
f.
insurance processing
- introduction -- types of medical insurance programs
prepare commonly-used medical insurance forms; manually and using computer:
a.
government-sponsored programs
b.
medicare
c.
medicaid and medi-medi
d.
champus/champva and VA outpatient clinic programs
e.
worker's compensation
f.
HMO's, super bills and special plans
g.
Blue Shield and Blue Cross programs
demonstrate billing and collection procedures;
code office procedures using the CPT and ICD-9 Coding system;
demonstrate beginning transcription skills;
explain transmission of written communication, postal services, fax transmission;
perform skills needed to seek employment;
compare and contrast medical software.
Demonstrate proficiency in using different medical software programs
Course Content
1.
2.
3.
4.
5.
6.
7.
8.
9.
10
11
12
13
Banking procedures
Accounting systems
Medical insurance
Billing and collection procedures
Coding systems
Process employee payroll
Transcription
Postal services
Fax transmission
Word processing
Travel arrangements
Medisoft application
Resume preparation
Methods of Presentation
1.
2.
3.
4.
5.
6.
Lectures
Demonstrations
Discussion
Student presentations related to office practices
Audio-visual materials
Resources speakers
Chabot College
Medical Assisting 71B, Page 3
October 1999
Typical Assignments:
1.
2.
3.
4.
Homework
Workbook
Papers
Class skills performance
Methods of Evaluating Student Progress:
1.
2.
3.
Quizzes
Laboratory assignments
Midterm and final examinations, both written and performance
Textbook(s)(typical):
Computers in the Medical Office using Medisoft for Windows – Glenco, 1998
Special Student Materials:
None
Revised 12/99