Chabot College Fall 2011 Student Satisfaction Survey: All Students
Chabot College
Student Satisfaction Survey: Student Sample
October 2011
Percentage Distribution of All Survey Items
Based on a sample of 1,597 student course enrollments
Percentage
who were
Satisfaction with Overall Experiences at Chabot
Overall experience at Chabot College
Overall experience with instructors
Overall experience with counselors *
Overall experience with admissions and records staff
Overall experience with other college staff
Progress towards my educational goal
Preparation for transfer to four-year college or university
Preparation for obtaining employment in my field of study
Satisfied or
Very
Satisfied
78%
81%
53%
59%
59%
71%
54%
42%
Satisfaction with College Facilities
Satisfied or
Very
Satisfied
Responses to
each question
Percentage of those responding
Neither
Dissatisfied
Very
Nor
Dissatisfied Dissatisfied Satisfied
1%
1%
6%
2%
1%
2%
3%
3%
3%
3%
11%
7%
4%
8%
10%
11%
19%
15%
30%
31%
36%
19%
32%
44%
Neither
Dissatisfied
Nor
Very
Dissatisfied Dissatisfied Satisfied
Satisfied
60%
56%
36%
45%
45%
50%
41%
30%
Satisfied
Very
Satisfied
18%
26%
17%
15%
14%
21%
13%
12%
Very
Satisfied
Classroom (lecture) facilities
77%
1%
6%
16%
58%
19%
Science laboratories (biology, chemistry, geology, physics)
59%
1%
6%
34%
45%
14%
Technology laboratories (auto, electronics, drafting, welding)
55%
2%
4%
39%
36%
19%
Tutoring areas (WRAC, PATH, Language Ctr., Math Lab, etc.)
65%
1%
5%
29%
45%
19%
Computer laboratories in library and departments
71%
2%
7%
19%
50%
22%
Availability/working order of equipment in labs
64%
2%
9%
26%
47%
16%
Art/music/theatre/drama studios and performance areas
67%
1%
5%
27%
43%
25%
Library
78%
2%
5%
15%
53%
25%
Physical Education Facilities
68%
2%
4%
26%
45%
23%
Cafeteria
61%
4%
10%
26%
45%
16%
Bookstore
71%
4%
7%
18%
51%
20%
Parking Facilities
46%
14%
19%
21%
33%
13%
Maintenance/cleanliness of buildings and grounds
65%
4%
8%
23%
47%
18%
Note: * Satisfaction with counseling may not necessarily reflect satisfaction with counselors, but with the overall process, which includes interacting with the front desk,
making an appointment, trying to get in for drop-in counseling, and attending the actual counseling appointment under conditions of counselor shortages.
Chabot College Office of Institutional Research
Margin
Pct. of of Error
Number 1,597
1,579
1,581
1,373
1,455
1,419
1,560
1,364
1,298
99%
99%
86%
91%
89%
98%
85%
81%
3%
3%
3%
3%
3%
3%
3%
4%
Pct. of
Margin
of Error
Number 1,597
1,574
955
779
1,120
1,395
1,280
996
1,478
1,091
1,418
1,555
1,460
1,561
99%
60%
49%
70%
87%
80%
62%
93%
68%
89%
97%
91%
98%
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3%
4%
5%
4%
3%
3%
4%
3%
4%
3%
3%
3%
3%