VITA Glenn J. Browne Rawls Chair in Information & Decision Sciences Rawls College of Business Texas Tech University Lubbock, TX 79409 glenn.browne@ttu.edu Summary • • • • • • • Published articles in top journals in IS and in reference discipline of applied psychology (e.g., MIS Quarterly, Management Science, Journal of the Association for Information Systems (JAIS), Journal of Management Information Systems, Information Systems Journal, Organizational Behavior and Human Decision Processes, Decision Sciences). Ranked #32 among IS scholars worldwide for publications in top 4 IS journals (MISQ, ISR, JAIS, JMIS) in 12-year period from 2001-2012 and #25 for 4-year period from 2009-2012. Ranked #34 for publications in top 6 IS journals (MISQ, ISR, JAIS, JMIS, ISJ, EJIS) for 20012012. Co-author of paper named winner of the JAIS Best Paper Award for 2009 and named one of Top 5 Information Systems publications worldwide for 2009. Senior Editor for Journal of the Association for Information Systems. Track co-chair for major information systems conferences and conference co-chair for special interest group conferences. Chaired or co-chaired committees of 8 Ph.D. students and served on 13 other doctoral committees. Member of Texas Tech University Teaching Academy for excellence in teaching since 1999. Education Ph.D. University of Minnesota Information & Decision Sciences Carlson School of Management J.D. M.A. A.B. Ohio State University Ohio State University University of Michigan Research Research Interests • • • • Cognitive and Neuroscience Investigations of Information Search and Stopping Rules Information Requirements Determination Managerial Decision Making Cognitive and Behavioral Issues in Systems Development Research Domains My research has generally focused on information search and stopping behavior in understanding information use and in developing technology. Much of my research has been devoted to information requirements determination for systems development and online information search, stopping, and filtering. My research method has typically been experimentation, although I have also used protocol analysis, simulation, and surveys. In the information requirements determination area, I have (1) applied new theoretical lenses to improve the conceptualization of the process and its implementation, (2) extensively explored elicitation of information from users of systems, (3) helped increase our understanding of cognitive problems that occur during elicitation, (4) proposed new prompting tools to overcome elicitation limitations, and (5) investigated the use of stopping rules by analysts when eliciting requirements. I have also investigated the sequential adoption of novel technologies in recent work, using an organizational learning perspective to study how similarly situated companies decide whether to adopt new, novel technologies. In the area of online user search behavior, I have been concerned with stopping rules that serve as filtering mechanisms for decision making. My current research focuses primarily on investigating searching and stopping behavior using various neuroscience techniques. Refereed Journal Articles Browne, Glenn J. and Jeffrey Parsons. “More Enduring Questions in Cognitive IS Research.” Journal of the Association for Information Systems, 13(12), 2012, pp. 1000-1011. Appan, Radha, and Glenn J. Browne. “The Impact of Analyst-Induced ‘Misinformation’ on the Requirements Elicitation Process.” MIS Quarterly, 36, 2012, pp. 85-106. Appan, Radha and Glenn J. Browne. “Investigating Retrieval-Induced Forgetting During Information Requirements Determination.” Journal of the Association for Information Systems, 11, 5, 2010, pp. 250-275. Walden, Eric A. and Glenn J. Browne. “Sequential Adoption Theory: A Theory For Understanding Herding Behavior in Early Adoption of Novel Technologies.” Journal of the Association for Information Systems, 10, 1, 2009, pp. 31-62. Winner of the JAIS Best Paper Award for 2009. Named one of Top 5 Information Systems publications worldwide for 2009 by Association for Information Systems Senior Scholars Committee. Walden, Eric A. and Glenn J. Browne. “Rational Fads in Investor Reactions to Electronic Commerce Announcements: An Explanation of the Internet Bubble.” Electronic Commerce Research and Applications, 7, 2008, pp. 44-54. Browne, Glenn J., Mitzi G. Pitts, and James C. Wetherbe. “Cognitive Stopping Rules For Terminating Information Search in Online Tasks.” MIS Quarterly, 31, 2007, pp. 89-104. Pitts, Mitzi G. and Glenn J. Browne. “Improving Requirements Elicitation: An Empirical Investigation of Procedural Prompts.” Information Systems Journal, 17, 2007, pp. 89110. Li, Dahui, Glenn J. Browne, and James C. Wetherbe. “Online Consumers' Switching Behavior: A Buyer-Seller Relationship Perspective.” Journal of Electronic Commerce in Organizations, 5, 2007, pp. 30-42. Sherif, Karma, Robert W. Zmud, and Glenn J. Browne. “Managing Peer-to-Peer Conflicts in Disruptive Information Technology Innovations: The Case of Software Reuse.” MIS Quarterly, 30, 2006, pp. 339-356. Li, Dahui, Glenn J. Browne, and Patrick Y.K. Chau. “An Empirical Investigation of Web Site Use Using a Commitment-Based Model.” Decision Sciences, 37, 2006, pp. 427-444. Li, Dahui, Glenn J. Browne, and James C. Wetherbe. “Why Do Internet Users Stick with a Specific Website? A Relationship Perspective.” International Journal of Electronic Commerce, 10, 2006, pp. 105-141. Li, Dahui and Glenn J. Browne. “The Role of Need for Cognition and Mood in Online Flow Experience.” Journal of Computer Information Systems, 46, 2006, pp. 11-17. Alter, Steven and Glenn J. Browne. “A Broad View of Systems Analysis and Design: Implications for Research.” Communications of the Association for Information Systems, 16, 2005, pp. 981-999. Browne, Glenn J. and Mitzi G. Pitts. “Stopping Rule Use During Information Search in Design Problems.” Organizational Behavior and Human Decision Processes, 95, 2004, pp. 208224. Browne, Glenn J. and Nirup M. Menon. “Network Effects and Social Dilemmas in Technology Industries.” IEEE Software, September/October 2004, pp. 44-50. Browne, Glenn J., John R. Durrett, and James C. Wetherbe. “Consumer Reactions Toward Clicks and Bricks: Investigating Buying Behavior On-Line and at Stores.” Behaviour and Information Technology, 23, 2004, pp. 237-245. Pitts, Mitzi G. and Glenn J. Browne. “Stopping Behavior of Systems Analysts During Information Requirements Elicitation.” Journal of Management Information Systems, 21, 2004, pp. 213-236. Browne, Glenn J. and V. Ramesh. “Improving Information Requirements Determination: A Cognitive Perspective.” Information & Management, 39, 2002, pp. 625-645. Browne, Glenn J. and Michael B. Rogich. “An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques.” Journal of Management Information Systems, 17, 2001, pp. 223-249. Curley, Shawn P. and Glenn J. Browne. “Normative and Descriptive Analyses of Simpson’s Paradox in Decision Making.” Organizational Behavior and Human Decision Processes, 84, 2001, pp. 308-333. Browne, Glenn J., Shawn P. Curley, and P. George Benson. "The Effects of Subject-Defined Categories on Judgmental Accuracy in Confidence Assessment Tasks." Organizational Behavior and Human Decision Processes, 80, 1999, pp. 134-154. Ramesh, V. and Glenn J. Browne. "Expressing Causal Relationships in Conceptual Database Schemas." Journal of Systems and Software, 45, 1999, pp. 225-232. Browne, Glenn J., Shawn P. Curley, and P. George Benson. "Evoking Information in Probability Assessment: Knowledge Maps and Reasoning-Based Directed Questions." Management Science, 43, 1997, pp. 1-14. Curley, Shawn P., Glenn J. Browne, Gerald F. Smith, and P. George Benson. "Arguments in the Practical Reasoning Underlying Constructed Probability Responses." Journal of Behavioral Decision Making, 8, 1995, pp. 1-20. Smith, Gerald F. and Glenn J. Browne. "Conceptual Foundations of Design Problem Solving." IEEE Transactions on Systems, Man, and Cybernetics, 23, 1993, pp. 1209-1219. Book Chapters Browne, Glenn J. “Analysis and Specification of System Requirements.” In H. Topi and A. Tucker (eds.), Information Systems and Information Technology, Volume 2 (Computing Handbook Set, Third Edition). Boca Raton, FL: Taylor and Francis, 2014. Browne, Glenn J. “Research Issues in Information Requirements Determination for Systems Development and Human-Computer Interaction.” In D. Galletta and P. Zhang (eds.), Human-Computer Interaction and Management Information Systems - Applications. Vol. 5, Advances in Management Information Systems. Armonk, NY: M.E. Sharpe, Inc., 2006, pp. 313-336. Wetherbe, James C. and Glenn J. Browne. “Requirements Determination for Information Systems.” In G.B. Davis (ed.), Blackwell Encyclopedia of Management, Vol. 7, Management Information Systems. Malden, MA: Blackwell Publishing, 2005. Wetherbe, James C. and Glenn J. Browne. “Recognizing the Functionality of the Future.” In J. Luftman (ed.), Competing in the Information Age: Align in the Sand. Oxford: Oxford University Press, 2003, pp. 62-73. Browne, Glenn J. and Shawn P. Curley. "Reasoning with Category Knowledge in Probability Forecasting: Typicality and Perceived Variability Effects." In G. Wright and P. Goodwin (eds.), Forecasting With Judgment. Chichester: Wiley & Sons, 1998, pp. 169-200. Ramesh, V., Jeffrey Parsons, and Glenn J. Browne, "What is the Role of Cognition in Conceptual Modeling?" In P.P. Chen, J. Akoka, H. Kangassalo, B. Thalheim (eds.), Conceptual Modeling: Current Issues and Future Directions. Berlin: Springer-Verlag, 1998. Selected Conference Proceedings and Presentations Walden, Eric A., Glenn J. Browne, and Michael O’Boyle. “Computational Thinking: Changes to the Human Connectome Associated with Learning to Program.” Proceedings of the International Conference on Information Systems, Ft. Worth, TX, December 2015. Browne, Glenn J. and Roozmehr Safi. "Goal Framing as a Persuasive Technique to Promote Safe Behavior in the Domain of Information Security." Proceedings of the 21st Americas Conference on Information Systems (AMCIS), San Juan, PR, August 2015. Browne, Glenn J. and Eric A. Walden. “Stopping Information Search: A NeuroIS Investigation.” Presentation at NeuroIS Symposium, Gmunden, Austria, June 2013. Browne, Glenn J. “What is Systems Analysis and Design Research?” Part of panel presentation, Twelfth Annual SIGSAND Symposium, Provo, UT, May 2013. Browne, Glenn J., Vijay Khatri, Jeffrey Parsons, and Richard Snodgrass. “Fidelity of Conceptual Data Models to User Requirements: Theory and an Empirical Investigation.” Presentation at Tenth Annual SIGSAND Symposium, Vancouver, British Columbia, Canada, June 2012. Browne, Glenn J. and Eric A. Walden. “Information Search and Stopping on the Web: A NeuroIS Investigation.” Presentation at NeuroIS Symposium, Gmunden, Austria, June 2011. Browne, Glenn J. and Vijay Khatri. “Requirements Elicitation for Conceptual Modeling: Sufficiency and Effectiveness.” Proceedings of the Ninth Annual SIGSAND Symposium, St. John’s, Newfoundland, Canada, May 2010. Browne, Glenn J. “Cognitive Theory in Systems Analysis and Design.” Part of panel presentation, Americas Conference on Information Systems, San Francisco, CA, August 2009. Browne, Glenn J. and Radha Appan. “The Impact of Analyst-Introduced ‘Misinformation’ on the Requirements Determination Process.” Proceedings of the Fifth Annual SIGSAND Symposium, Vancouver, BC, May 2006. Appan, Radha, Vidhya Mellarkod, and Glenn J. Browne. “The Role of the Abilene Paradox in Group Requirements Elicitation Processes.” Proceedings of the Americas Conference on Information Systems, Omaha, NE, August 2005. AMCIS Best Paper Award Winner. Mellarkod, Vidhya, Radha Appan, and Glenn J. Browne. “Counterfactual Thoughts: A Theoretical Explanation of the Cognitive Mechanism Underlying the Formation of User Satisfaction and IS Continuance Intention.” Proceedings of the Americas Conference on Information Systems, Omaha, NE, August 2005. Browne, Glenn J., V. Ramesh, S. Balaji, and V. Khatri. “User Requirements Verification: Evaluating the Effect of Formality in Presentation Modeling Representations.” Proceedings of the Fourth Annual SIGSAND Symposium, Cincinnati, OH, April 2005. Browne, Glenn J., Mitzi G. Pitts, and James C. Wetherbe. “Stopping Rule Use During WebBased Search.” Proceedings of the 38th Hawaii International Conference on System Sciences, Hawaii, January 2005, p. 271b. Li, Dahui and Glenn J. Browne. “The Role of Need for Cognition in Online Flow Experience: An Empirical Investigation.” Proceedings of the Americas Conference on Information Systems, Washington, DC, August 2004. Walden, Eric A. and Glenn J. Browne. “Information Cascades in the Adoption of New Technology.” Proceedings of the International Conference on Information Systems, Barcelona, Spain, December 2002. Visiting Scholar Positions University of Mannheim Business School Bordeaux Business School Dissertations Supervised I have supervised (chaired or co-chaired) eight Ph.D. dissertations. Roozmehr Safi. Dissertation in progress. David Lucus. Dissertation in progress. Vidhya Mellarkod. “An Empirical Investigation of the Conflicts Between IS Users and Developers: A Relationship Interdependency Perspective.” Ph.D. Dissertation, Texas Tech University. Completed–October 2009. Vidhya is Manager, U.S. Marketing Science, Alcon Corp., Fort Worth, Texas. Naveen Gudigantala. “Adoption of Online Recommendation Agents (RAs): An Empirical Investigation of the Roles of RA Characteristics and Outcomes of RA Use.” Ph.D. Dissertation, Texas Tech University. Completed–June 2009. Naveen is a tenured associate professor at the University of Portland. Radha Appan. “Factors That Influence Users’ Ability and Willingness to Provide Requirements: Three Empirical Studies.” Ph.D. Dissertation, Texas Tech University. Completed– August 2006. Radha is a tenured associate professor at Cleveland State University. Dahui Li. “Why Do Internet Users Stick with a Specific Web Site? Investigating the Continuous Use of Information Systems From a Relationship Perspective.” Ph.D. Dissertation, Texas Tech University. Completed–July 2002. Dahui is a full professor with tenure at the University of Minnesota-Duluth. Mitzi G. Pitts, "The Use of Evaluative Stopping Rules in Information Requirements Determination: An Empirical Investigation of Systems Analyst Behavior." Ph.D. Dissertation, University of Maryland, Baltimore. Completed–April 1999. Mitzi is deceased. She was formerly an assistant professor at the University of Memphis. Michael B. Rogich, "An Empirical Evaluation of Context-Independent Questioning Tools for Requirements Determination." Ph.D. Dissertation, University of Maryland, Baltimore. Completed–September 1997. Mike is a full professor in the College of Business at Saint Leo University. Dissertation Committee Membership I have been a member of 13 dissertation committees in addition to those I have chaired. Editor Positions and Editorial Board Membership I am a Senior Editor for the Journal of the Association for Information Systems (JAIS). I am a past Associate Editor for Information Systems Research. I have been a guest Associate Editor for MIS Quarterly and Decision Sciences. Outside Tenure Reviews I have served as an outside tenure and/or promotion portfolio reviewer for applicants at 14 universities. Professional Association Memberships Association for Information Systems (AIS) AIS Special Interest Group on Systems Analysis and Design AIS Special Interest Group on Cognitive Research Society for Judgment and Decision Making