Chabot College Academic Program Review Report Year Three of Program Review Cycle Final Summary Report DENTAL HYGIENE FEBRUARY 14TH JoAnn Galliano MEd.,RDH Program Director Final Forms, 1/18/13 Table of Contents Section A: What Have We Accomplished? ................................ 1 Section B: What’s Next? ........................................................... 2 Required Appendices: A: Budget History .........................................................................................3 B1: Course Learning Outcomes Assessment Schedule .................................4 B2: “Closing the Loop” Assessment Reflections ..........................................5 C: Program Learning Outcomes....................................................................9 D: A Few Questions ...................................................................................11 E: New Initiatives ......................................................................................12 F1: New Faculty Requests ..........................................................................13 F2: Classified Staffing Requests ..................................................................14 F3: FTEF Requests ......................................................................................15 F4: Academic Learning Support Requests .................................................16 F5: Supplies and Services Requests ............................................................17 F6: Conference/Travel Requests ................................................................18 F7: Technology and Other Equipment Requests ........................................19 F8: Facilities Requests ................................................................................20 A. What Have We Accomplished? Complete Appendices A (Budget History), B1 and B2 (CLO's), C (PLO's), and D (A few questions) prior to writing your narrative. You should also review your most recent success, equity, course sequence, and enrollment data at http://www.chabotcollege.edu/ProgramReview/Data2012.cfm. In year one, you established goals and action plans for program improvement. This section asks you to reflect on the progress you have made toward those goals. This analysis will be used by the PRBC and Budget Committee to assess progress toward achievement of our Strategic Plan and to inform future budget decisions. It will also be used by the SLOAC and Basic Skills committees as input to their priority-setting process. In your narrative of two or less pages, address the following questions: What program improvement goals did you establish? In year two of our Program Review we focused on increasing the visibility of the dental hygiene program in the community and establishing Chabot College as a source for continued competency course work. Both of these goals targeted our program goal of raising an additional $14,000 to help offset the costs of our program. We are very cognizant of the fact that we require a significant amount of general fund money to run our program. Thus far, we have created and offered the mandatory radiology certification coursed required to be taken in California by all dental assistants. Two certification programs have been done thus far, generating $6,000. The program has also entered into a partnership with the National Children’s Oral Health Foundation (NCOHF) which has given the program $500 to use toward our community outreach activities as well as supplies (toothbrushes, stickers, fluoride varnish). In addition, the program has received a grant for $4,000 to review and pilot a community health curriculum that has been designed for teaching dental and dental hygiene students about public health dentistry/dental hygiene. Did you achieve the goals you established for the three years? We have achieved only one of the three goals established in Year One. This goal was to implement a digital radiology component to our program. The program was successfully implemented and our students are now entering the workforce prepared to use digital radiographic technology. The other goals are ongoing goals that we hope to meet over time. The program still has to function without one of the full time faculty members who is on leave. Without this fulltime faculty member, the remaining 2 full time faculty members have had to take on the responsibilities of the faculty member on leave which has resulted in less time for focusing on our long term goals. Specifically describe your progress on goals you set for student learning, program learning, and Strategic Plan achievement. SEE ABOVE 1 What best practices have you developed? Those could include pedagogical methods, strategies to address Basic Skills needs of our students, methods of working within your discipline, and more. The dental hygiene faculty is focusing on incorporating ethics into all courses in the dental hygiene program. We are focusing on learning goals that promote lifelong learning. Much of what is taught in the program focuses on learning outcomes that focus on foundational knowledge and integration. We are challenging ourselves to develop learning outcomes that focus on learning how to learn, the human dimension and caring. The faculty just completed an 8 hour workshop on writing effective learning centered course goals. Are these best practices replicable in other disciplines or areas? Definitely! What were your greatest challenges? Funding is always a challenge, but we are actively seeking ways to increase our funding base. Lack of a full time faculty member has also made it difficult to meet program goals. Fortunately, the college’s commitment to our program has made it easier for us to focus on how we can best serve the students, the community and the college without having to worry about being cut as is happening in many community colleges with dental hygiene programs. Were there institutional barriers to success? No. Cite relevant data in your narrative (e.g., efficiency, persistence, success, FT/PT faculty ratios, CLO/PLO assessment results, external accreditation demands, etc.). 2 B. What’s Next? This section may serve as the foundation for your next Program Review cycle, and will inform the development of future strategic initiatives for the college. In your narrative of one page or less, address the following questions. Please complete Appendices E (New Initiatives) and F1-8 (Resources Requested) to further detail your narrative and to request resources. What goals do you have for future program improvement? Our primary goal for the next cycle of program review will be to go to a completely paperless clinical facility, to establish a clinical competency continuing education sequence of courses for dental hygiene professionals wanting to enhance and improve their clinical skills, and to create a dental home at Chabot by offering low cost dental services in addition to the low cost dental hygiene services that we already provide. What ideas do you have to achieve those goals? We are requesting funding to upgrade our current patient management system to allow for paperless management of patient charts as well as paperless tracking of students’ clinical learning outcomes. The program has offered the first in what we hope will be a series of continued competency courses-time and faculty time to plan and implement the program has been and continues to be the greatest challenge. The program has recently hired a public health dentist with connections in public health which could lead to the funding of a dental home at Chabot. The biggest challenge has been and will be securing the funds needed to support a dental component to our clinical services. What must change about the institution to enable you to make greater progress in improving student learning and overall student success? The institution has always supported the program and our efforts to improve student learning. It has definitely paid off in that our success rates are very high. What recommendations do you have to improve the Program Review process? The first part of this form seems to be a repeat of the information found on the new initiatives form in the appendices. The Budget forms ask for a rationale which also is already included on the new initiatives form. So, repletion of information in the forms would be the only area that may need improvement. 3 Overall, we feel that the program directly benefits from the Program Review Process. It is the only opportunity that we have to focus on the needs of the program and to articulate the needs campus wide. 4 Appendix A: Budget History and Impact Audience: Budget Committee, PRBC, and Administrators Purpose: This analysis describes your history of budget requests from the previous two years and the impacts of funds received and needs that were not met. This history of documented need can both support your narrative in Section A and provide additional information for Budget Committee recommendations. Instructions: Please provide the requested information, and fully explain the impact of the budget decisions. Category Classified Staffing (# of positions) Supplies & Services Technology/Equipment Other TOTAL 2011-12 Budget Requested 2 41,125 45,558 2011-12 Budget Received 2 41,125 45,558 2012-13 Budget 2012-13 Budget Requested Received 2 2 51,483 51483 7539 7539 86,683 86,683 59,022 59,022 1. How has your investment of the budget monies you did receive improved student learning? When you requested the funding, you provided a rationale. In this section, assess if the anticipated positive impacts you projected have, in fact, been realized. Supplies and services monies ($96,608) are used to cover the operating costs for the clinical facility. Without money for supplies, we could not operate the clinic. Clinical experience and provision of direct patient care by the students is required by our accrediting agency. In Fall of 2012, we converted our method of taking dental radiographs from analog to digital. The conversion to digital has resulted in cost savings, reduction of biohazardous wastes, as well as providing the students with the experience. Digital radiography is becoming the standard of care in the offices where they will be employed once licensed. The move to digital radiographs also benefits the community that we serve by decreasing their exposure to x-ray radiation and allows for sharing of radiographs electronically with their dental providers. This was also a first step in moving toward a paperless clinic. Technology and equipment monies spent in 2012/13 were for digital sensors that are used to expose digital radiographs. After implementation of the digital radiography system, we needed to order additional sensors to be able to meet the demands of usage by students for patient care. 5 2. What has been the impact of not receiving some of your requested funding? How has student learning been impacted, or safety compromised, or enrollment or retention negatively impacted? The dental hygiene program has been fortunate in that we have received the monies requested. Being a program that is accredited by a national accrediting agency, the purchases that the program makes directly impact the students’ ability to meet the requirements set forth by accreditation. The program is very budget conscious and makes requests for expenditures when needed meet accreditation requirements. 6 Appendix B1: Course Learning Outcomes Assessment Schedule All courses must be assessed at least once every three years. Please complete this chart that defines your assessment schedule. ASSESSMENT SCHEDULE: This is the Assessment Schedule required by our accrediting body. Highlighted the evaluation of the curriculum goal-we are required to evaluate all curriculum yearly. Appendix B2: “Closing the Loop” Assessment Reflections Course Semester assessment data gathered Number of sections offered in the semester Number of sections assessed Percentage of sections assessed Semester held “Closing the Loop” discussion Faculty members involved in “Closing the Loop” discussion All courses All courses One section of all didactic courses/3-5 sections of pre-clinical, clinical, radiology All 100% Done in the Spring each year All instructors teaching didactic course work as well as lead clinical instructors Form Instructions: Part I: CLO Data Reporting. For each CLO, obtain Class Achievement data in aggregate for all sections assessed in eLumen. Part II: CLO Reflections. Based on student success reported in Part I, reflect on the individual CLO. Part III: Course Reflection. In reviewing all the CLOs and your findings, reflect on the course as a whole. PART I: COURSE-LEVEL OUTCOMES – DATA RESULTS NA-DENTAL HYGIENE IS NOT ABLE TO USE E LUMEN 7 THE FOLLOWING IS A SAMPLE OF THE CLO TRACKING SHEET THAT WE ARE REQUIRED TO HAVE FOR EVERY CLASS DH 71A - Pre-Clinical Dental Hygiene Expected Outcomes Week Taught Learning Goal Learning Activity Evaluation 1 describe and demonstrate methods of sterilization and disinfection for dental instruments, supplies, equipment and demonstrate maintenance of asepsis for dental hygiene therapy 1-3 all the time they are here be able to pass the unit operatory competency; understand and demonstrate what is involve in the 2 step process; learn the CA/OSHA regs as they relate to infection control; learn the different methods of sterilization; learn the types of infectious diseases (include mechanism of transfer, signs/symptoms, incubation period); learn the types of disinfectants-uses for each type operatory competency, lecture outlines, lecture unit operatory competency, quizzes 2 demonstrate appropriate body mechanics and correct positioning options for the patient and operator during instrumentation 2 and 3 students will be able to demo correct seating positions and fulcrum options Unit operatory competency, quizzes 3 collect and record data from the patient interview: medical/dental history and synopsis 5 and 6 understand the importance of a complete medical Hx; take vital signs; learn the ASA classification system; fill out a medical Hx with no errors; be able to evaluate a med Hx for completeness 4 utilize the medical history and patient interview, collect and document information pertinent to the patient's medical and dental status week 5end of the program Be able to get a complete medical Hx; be able to write and evaluate the completeness of a synopsis; critically evaluate patients med Hx 5 describe and demonstrate the correct technique for taking vital signs (pulse, respiration, temperature and blood pressure) part of the unit operatory competency; students work on typodonts (fulcrums) and each other; part of the unit operatory competency lecture outlines, lecture, fill out medical Hx/synopsis; evaluate med Hx of fellow student and other clinical patients; nurses drug guide assignment lecture outlines, lecture, fill out medical Hx/synopsis; evaluate med Hx of fellow student and other clinical patients; nurses drug guide assignment lecture outline, lecture; taking vital signs on student partners 6 demonstrate and identify the uses for assessment instruments, including the periodontal probe, explorer, and mouth mirror work on typodonts with check offs for probe and explorers; work on student partners competency tested on clinical midterm and final clinical midterm and final 5 be able to take an accurate BP, pulse, respiration weeks 416 demonstrate competency using the mirror (1) the probe (2) the #2 explorer (3) and the #11/12 explorer (3) 8 Med Hx portion on the clinical midterm; nurses drug guide assignment; medical Hx worksheets; lecture quizzes med Hx portion on the clinical midterm; nurses drug guide assignment; medical Hx worksheets; lecture quizzes vital signs competency 7 identify normal intraoral and extraoral structures and note any deviations in the treatment record 6 and 7 be able to complete an accurate EO/IO form; demonstrate the techniques involved in palpation (digital, bidigital, manual); be able to identify lymph nodes of the head and neck/oral cavity; perform and EO/IO on a student partner EO/IO on student partners; EO/IO check off with an instructor clinical midterm and final 8 demonstrate techniques and proper procedure for performing a thorough periodontal assessment weeks 68 demonstrate proper use of the periodontal probe (MPG, fulcrum, seating options); describe the characteristics of the gingival as it relates to size, shape, contour, position, color clinical midterm and final 9 describe the uses and limitations of the universal curettes and sickle scalers in scaling and root planing weeks 14-16 demonstrate the correct use of the curette and sickle scalers; know when to use; be able to articulate the steps in the SRP process 10 record and describe the appearance of the periodontium complete dental hygiene documentation following patient treatment according to clinical guidelines weeks 78 describe the appearance of healthy vs. non-healthy gingival NA done in spring semester demonstrate the ability to complete a DH care plan, including DH assessments, diagnosis, care plan TX plan and TX record work on student partners-techniques for probing evaluated on clinical midterm and final ***actual tissue description, charting is in spring work on typodonts with check offs for curettes and sickles; work on student partners competency tested on clinical final evaluate student partner's gingival health treatment of a student partner and clinical patients 12 demonstrate use of the dental hygiene universal periodontal probe, explorers, curettes and sickle scalers on a typodont and a student partner weeks 416 see above see above tested as part of clinical midterm and final 13 prepare and record medical and dental histories on all student partners who are seen as patients week 616 see above see above tested as part of clinical midterm and final 11 clinical final tested in spring on PER competency tested in spring on clinical final-part of on-going patient care PART II: COURSE- LEVEL OUTCOME REFLECTIONS COURSE-LEVEL OUTCOMES: 1. How do your current scores match with your above target for student success in this course level outcome? The dental hygiene program has had an excellent success rate. For the past 8 years, the students have all passed the national Dental Hygiene Board Exam, generally with an 9 average score that exceeds the national average. For the past 2 years, all of the graduates have passed the clinical dental hygiene state exam on the first attempt. 2. Reflection: Based on the data gathered, and considering your teaching experiences and your discussions with other faculty, what reflections and insights do you have? The faculty is continually updating and evaluating course content, evaluation and assessment mechanisms as well as working to implement teaching strategies that promote student success. Academically, the students are very successful in the individual courses. Any attrition has been largely due to students facing life changes that necessitate withdrawal from the program. 10 Appendix C: Program Learning Outcomes Considering your feedback, findings, and/or information that has arisen from the course level discussions, please reflect on each of your Program Level Outcomes. Program: ___Dental Hygiene_____________________________________________ Assessment of Program Level Outcomes-The following outlines tracks where each of the PLO’s are taught, and evaluated and at what level. Assessment of PLO’s is also done as part of the overall assessment of the Program Goals-also included I. Professionalism - The competent dental hygienist provides skilled care using the highest professional knowledge, judgment & ability following the ADA Code of Ethics. Supporting Competency: 1. Utilize knowledge of ADHA code of ethics in patient care 2. Identify unethical practices as outlined in the DPA 1.1 Monitor Course JG 58 X X JG 58 X X Apply ethical reasoning to dental hygiene practice Role play ethical scenarios Case Studies Pre-test, Dental Practice Act (DPA) worksheet, Post-test, multiple choice, true-false, fill-in 11 (proficient-expert) (competent) Alumni Graduation (beginner) Intermediate End of Pre-clinic Evaluation Method (novice) Skill Description Entering Student Level 3. Demonstrate the ability to practice ethically, providing evidence based-care Self evaluation, journals, needs assessment form, daily goal sheets All clinical Faculty 71A/B, 81A/B X 4. Demonstrate sound judgment Test simulation and performance assessment, needs assessment NC 74A X All clinical faculty 74B/71B and ethical reasoning in determining radiographic exposure Supporting Competency: 1.2 Radiographic evaluation sheet X X X X X 81A/B Serve all clients in the community without discrimination 1. Demonstrate knowledge of the Chabot College non-discrimination policy Orientation /check-off KC/JG 50 A-C 2. Use knowledge of policy to serve Daily goal sheet, journals, clinical supervision KC 71A/B, 81A/B the community through client care X JG, ML, JC X X X X X X X X X X All clinical faculty 3. Use knowledge of policy to KC 71A/B serve the community through NC 56A/B community outreach projects JG 82A/B On site clinical supervision, selfevaluation write ups JG, ML, JC 81B, NC 56B Clinical supervision, oral presentation KC, EO 71B,83 4. Use knowledge of policy to serve the community through diverse Student participation, self-evaluation, offsite clinical rotations 5. Use knowledge of policy to serve 12 X clients with special needs 6. Provide appropriate radiographic surveys for clients Supporting Competency: 1.3 multiple/choice/true-false, competencies, needs assess. JG, ML,JC Performance assessment, radiographic survey requirements NC 74A/B, KC 71A/B JG, ML, JC 81A/B All clinical faculty X X 71B, 81A/B X X X 71B, 81A/B X X X X X X X X X X X X X X X X X Provide Humane and compassionate care to all patients/clients 1. Adhere to the concepts outlined in the Client's Bill of Rights Clinical instructor check-off, chart audits, needs assessment JG, NS 2. Utilize client exit survey to determine client's satisfaction with treatment Clinical instructor check-off, chart audits JG, CG 3. Exhibit ability to provide humane Needs assessment, daily goal sheet, journals, client exit surveys and compassionate care 81A/B ACF ACF JG, CG,ACF 71A/B 74A/B 81A/B 4. Understand and assess human needs when formulating a dental hygiene diagnosis 5. Expose radiographic surveys as needed to provide optimum patient care Exams, Case studies, case documentation, group discussion Performance assessment, radiographic evaluation sheets Needs assessment EO, JG 69A/B, NC, 74A/B JG, NC 80A/B, 82A/B NC 74A/B, KC 71B, JG, ML, JC 13 all clinical faculty Supporting Competency: 1.4 Maintain honesty in relationships with patients/clients, colleagues & other professionals 1. Demonstrate an understanding of, and compliance with, program standards Orientation, adherence to college student conduct policy* JG, KC 2. Exhibit honesty in relationships with Self-evaluation, journals, goal sheets, needs assessments, professionalism assessments JG, KC clients, colleagues, and other 81A/B DH X X X X X X X X 50A-C all All faculty professionals Supporting Competency: 1.5 1. Demonstrate ability to adhere to Clients Bill of Rights 2. Maintain the clients' right to Ensure the privacy of the patient during dental hygiene treatment & confidentiality of patient/client records Self-evaluation, journals, goal sheets, needs assessments, chart-audits ACF 71B, 81A/B Written Exam EO 69A, KC 71A JG, ML,JC all clinical faculty 81A/B KC, 71A/B, JG, ML, JC 81A/B privacy/confidentiality 3. Adhere to clinical protocol regarding filing/maintenance of Self-evaluation, needs assessment, chart audits All clinical faculty/ client charts/records 14 X X X X X X X X X staff Tests, performance assessment, needs assessments, chart audits 4. Discuss the importance of record JG 69B NC 74A/B patient’s rights to access records, KC 71A/B and loaning and transfer of records JG,ML,JC all clinical faculty 81A/B keeping, informed consent, Supporting Competency: 1.6 X X X X Adhere to state and federal laws governing the practice of dentistry & dental hygiene 1. Demonstrate knowledge of the DPA Pre-test, post-test, DPA worksheet JG 58, 69B 2. Apply knowledge of DPA in providing client care Self-evaluation, needs case studies assessments, journals, goal sheets KC, 71B ACF 81A/B 3. Articulate DPA restrictions regarding extended functions Exams, competencies, case studies, performance assessments, needs assessment AP, JG, 57,58 ACF 81A/B 4. Demonstrate knowledge of the Test Simulation NC 74A/B X X X X X X X XX X X X X X X X X X Consumer Radiation Health and Safety Act of 1996 5. Demonstrate knowledge of radiographic equipment certification and registration Test, Performance Assessments 6. Discuss State and Federal Test NC NC 15 74A 74A/B X X regulations concerning radiation X X 2. X X X X X X X X X X X X X Professional Identity - The dental hygienist will continuously perform self-assessment for life-long learning & professional growth. Supporting Competency: 2.1 Advance the profession through leadership, service activities & affiliation with professional organizations. 1. Exhibit involvement as oral healthcare providers/ change agents Written examinations, oral presentations, community project NC 56A/B, KC 71A-B ACF 81A-B EO 83 2. Advance the art and science of DH through research Oral presentations, case presentations, NC development of care plans, risk assess., lit JG, JC reviews, research papers 56A/B, 3. Participate in state and regional Written critiques, PowerPoint presentations EO, JG 69A/B NC 56A/B JG 82/A-B student leadership workshops Supporting Competency: 2.2 1. Exhibit professionalism in the role 69B, 73 X Assume the roles of the profession (clinician, educator, researcher, change agent, consumer advocate) as defined by the ADHA Journals, daily goal sheets, selfevaluation, needs assessment, clinical 16 KC, 71A/B X X X X X of clinician competencies/exams JG, ML, JC 81A/B ACF 2. Assume the professional Exit questionnaire responsibilities of a practicing RDH KC, 71B JG,ML, JC 81A/B X X X X X X X X X X X X X X X ACF 3. Provide evidence based quality care Client questionnaire, case documentation, examinations, DH care plans, needs assess radiographic eval sheets KC 71B, NC 74A/B 80A/B JG, ML, JC JG 4. Act as consumer advocate 5. Actively participate in developing, and implementing research projects Participation in community outreach activities, community project , adherence to Client's Bill of Rights Examinations, written presentation, oral presentation, research write ups, case documentation’s 81A/B 82A/B KC, JG 71B, 69B NC 56A/B, JG, ML, JC all clinical faculty 81A/B JC 73, NC 80A/B, 82A/B 83 JG, EO X 3. Information Management & Critical Thinking. The dental hygienist must be able to acquire & synthesize information in a critical, scientific, & effective manner. 17 Supporting Competency: 1. Formulate goals and objectives for evidenced based 3.1 Examinations, case documentation, case studies, oral presentations, DH care plans, competencies, needs assess. KC, 71A/B, EO, JG 69A/B, AP, JC 52A/B, 73 NC principles in client care Examinations, competencies, needs assessments, daily goal sheets, journals, DH care plans 82A/B, 54 JG, ML, JC 81A/B EO,JG 69A/B, KC 71A/B, AP, JC 52, 55A, 73 54,57, 18 X X X X X X X X X 80A/B JG, AP AP X (proficient-expert) (competent) Alumni Solve problems & make decisions based on accepted scientific principles client care 2. Apply accepted scientific Course Graduation Monitor (beginner) Intermediate Evaluation Method (novice) End of Pre-clinic Skill Description Entering Student Level NC 80A/B, JG 82A/B JG, ML, JC All clinical faculty 81A/B, EO, NC 3. Provide comprehensive client care using accepted scientific principles Case documentation’s, journals, examinations, needs assessments, Competencies, DH care plans, EO,JG 69A/B, KC 71A/B NC, JC 52A/B, 73 Radiographic eval sheets AP NC NC JG JG, ML, JC 4. Evaluate the effectiveness of comprehensive clinical care Case documentation’s, journals, examinations, client questionnaires, DH care plans, competencies, needs assess. X X X X X X X X X 57, 54, 80A/B 74A/B 82A/B 81A/B EO,JGACF, KC 69A/B, 71B NC 80A/B JG 82A/B JG, ML, JC 81A/B All clinical 19 83,74A/B faculty 5. Determine radiographic retakes based on diagnostic quality and client's need 6. Perform quality control to meet established radiographic standards Supporting Competency: 3.2 Test, simulation, and performance assessment, radiographic evaluation sheets research 74A/B ACF 71A/B Test, simulation, and performance NC 74A Assessment, radiographic evaluation sheets NC, ACF 74B JC, NC NC basis for evidence based client care X X X X X X X X X Analyze published reports of oral health research and apply this information to the practice of dental hygiene AP 2. Utilize oral health research as a X 81A/B Examinations, written reports, oral reports, community projects, 1. Critique oral health NC Examinations, case documentation, oral presentations, needs assessments, journals, 73, 56A/B X X X X X X X X X X X X X 52, 54 80A/B AF All courses X NC 74A/B X ACF 71B Competencies, DH care plans 3. Articulate the biological effect of radiation exposure and MPD limits Test Journals, Dosimeter monitoring, Radiographic eval sheets, H.A. Rad. Exposure record X 81A/B Supporting Competency: 3.3 1. Apply scientific research findings in Evaluate the safety & efficacy of oral health products & treatment Examinations, oral presentations, case 20 AF 69A/B X X the evaluation of the safety and documentation, competencies, 71A/B efficacy of oral health products and written reports, needs assessments, journals, DH care plan 56A/B treatment 75, 73 74A/B, 52, 54 57 80A/B, 81A/B 82A/B, 83 2. Utilize universal precautions Examinations, competencies, needs assessments, journals, KC, ACF, 71A/B NC 74A/B JG, ML, JC all clinical faculty 81A/B KC, ACF 71A/B EO 75 disease prevention and infection NC 74A/B control AP,NC 52,57 JG, ML, JC 81A/B 3. Provide DH services utilizing current concepts of Examinations, competencies, needs assessments, journals, DH care plan All clinical 21 X X X X X X X X X X faculty 4. Discuss the principles of Test, simulation, and performance radiographic health as it relates to NC assessment 74A X 74B X X the public and dental personnel Supporting Competency: 3.4 1. Demonstrate the ability to convey Communicate professional knowledge verbally & in writing to patients, colleagues & other professionals Examinations, case documentation, chart audit, needs assessments, dental referrals, journals, case studies, client questionnaires, DH care plan EO, JG 69A/B NC, 71B EO,JC 75, 73 NC 74A/B NC 52A/B AP 54, 57 JG, ML, JC all clinical faculty 81A/B EO, JG 69A/B KC, ACF 71A/B EO 75 referrals to medical and dental NC 74A/B professionals AP 52A/B information to the client and other health care providers 2. Demonstrate the ability to recognize and assume the responsibility of appropriate Examinations, case documentation, chart audit, needs assessments, dental referrals, journals, case studies, client questionnaires 22 X X X X X X X X X X AP 54, 57 JG, ML, JC 81A/B All clinical faculty 3. Develop communication skills that reflect use of appropriate dental Test, simulations, performance AF assessments, test cases, competencies All X X X X X X X courses terminology 4. Implement established standards in dental charting and notation Test, simulation, performance JC 60 X Assessments, test cases, competencies NC 74A/B X KC 71A/B JG, ML, JC all clinical faculty 81A/B X X X The following tracks the assessment of our Program Goals Goal #1 Objective Action Step Monitoring Mechanism Evaluating Mechanisms When Evaluated Who Collects Data Who Assesses Data Results Resulting Action Program Improvement as a results of data analysis Maintain compliance with CODA and California State Law. All faculty required to take mandatory course in California Law and infection control as part of Records kept of licensure renewals for all faculty Yearly review of all clinical courses to ensure that clinical practices are based on current laws and regulations Yearly review as part of curriculum reviewongoing as part of clinical Faculty Faculty are alerted to any changes in the laws and regulations that affect the practice of dental hygiene Issues pertaining to accreditation requirement s and/or California Law are shared with faculty and discussed on an on-going Clinical manuals, courses are updated to reflect the changes Program goal is met-program remains in compliance with state laws and accreditation 23 licensure Maintain admissions criteria that encourage students that are prepared for an intense and rigorous dental hygiene education and demonstrate the ability to succeed in their professional goals. Admission requirements reviewed yearlydata collected for applicant poolAttrition data kept Data collected by Special Admissions/Prog ram Director Goal #4 Prepare students to successfully complete National and State Licensing Examinations. Ongoing review of NDHBE scores and pass rate on state licensing exam Results collected in the spring and fall Review of scores by didactic and clinical faculty Yearly in spring and fall Program Director/Second year clinical lead instructor Program Director/Lead instructorclinical/didactic faculty Goal #5 Maintain competent dental hygiene faculty and staff to ensure a high quality educational program. Faculty/ Staff Evaluations Per college contract-all fulltime/part time faculty and staff are evaluated every three years Class visits, student surveys for faculty Every three years Dean collects full time faculty evaluations Dean and Program Director Goal #2 Data collected is reviewed by Special Admissions/Program Director Staff surveys Yearly Special Admissions/ Program Director Program collects part time faculty evaluations and submits to the Dean for review 24 Program Director basis as a part of clinical discussions. Adjunct faculty are alerted via email of any changes and are invited to provide feedback Admissions criteria have been adopted that allow for qualified students to gain access into the programattrition data reviewed for trends/patterns Increases in NDHBE scores in areas targeted and overall -decrease in failure for the state clinical exam Ongoing evaluation aids faculty, staff , Dean and program director in identifying areas that are in need of improvemen t Have expanded program to include 2 additional students based on data on attrition -reviewing current requirements for compliance with Title V regulations Admissions criteria have allowed the program to select candidates that have a greater potential to achieve program goal of completing the program. Changes in program policies and curriculum to better prepare students to be successful on both exams Program evaluated on an ongoing basis to help students to be successful in achieving their goal to be licensed as an RDH Faculty and Staff have the opportunity to improve Ensures that faculty and staff are competent and that they are meeting the needs of the students as well as the program Minimized impact of attrition on class size due to increases in class size accepted Goal #6 Review program curriculum to ensure that the curriculum is current and relevant. Yearly review of curriculum Learning goals grids done for each course Faculty review of learning goals grids at curriculum meeting is spring Spring Dean evaluates staff every three years Instructors/ Program Director Faculty/ Program Director Curriculum changes made-course outlines updated/mo dified and submitted to college curriculum committee in fall for approval Syllabi and course outlines are modified Course work is sequential and redundancy is avoided Materials are updated Goal #7 Satisfy students with the quality of their dental hygiene education. Yearly student Exitsurveys Program Secretary sends out packets in August-post graduation Program Director reviews results Fall Program Director Program Director Collated and distributed to faculty for review Input used to evaluate program competencies and goals Goal #8 Satisfy patient/clients with quality of students dental hygiene care. Patient exit surveys Chart audits Lead clinical instructors/student s review On-going Lead clinical faculty/ students Lead clinical faculty/ students Patient satisfaction evaluated by lead facultydissatisfied patients are identifieddetermination made as to whether the dissatisfaction due to failure to provide quality dental hygiene services Survey information used as part of the overall evaluation of each case 25 Program curriculum reflects current research and practice Able to identify students areas of concern address the need for changes in program policies and procedures based on feedback from graduates Unsatisfactory comments are shared with students in clinical seminar courses to encourage students to critically think through patient care experiences. What questions or investigations arose as a result of these reflections or discussions? Explain: Based on changes in our accreditation guidelines, we will be looking at the teaching of ethics throughout the program. This is being done, but we will most likely add amore to the assessment of ethical behavior. We have ongoing issues with clinical calibration which we continually work on. What program-level strengths have the assessment reflections revealed? Strengths revealed: As a program, we strive for excellence. Student success is paramount and we work very hard evaluating how well we are fostering students’ ability to succeed and become ethical practioners. What actions has your discipline determined might be taken to enhance the learning of students completing your program? Actions planned: Adding more learning outcomes that focus on lifelong learning and critical thinking. 26 Appendix D: A Few Questions Please answer the following questions with "yes" or "no". For any questions answered "no", please provide an explanation. No explanation is required for "yes" answers :-) 1. Have all of your course outlines been updated within the past five years? Yes. 2. Have all of your courses been offered within the past five years? Yes. 3. Do all of your courses have the required number of CLOs completed, with corresponding rubrics? Yes. 4. Have you assessed all of your courses and completed "closing the loop" forms for all of your courses within the past three years? Yes. 5. Have you developed and assessed PLOs for all of your programs? Yes. 6. If you have course sequences, is success in the first course a good predictor of success in the subsequent course(s)? Yes 7. Does successful completion of College-level Math and/or English correlate positively with success in your courses? Yes. English more so than Math. 27 Appendix E: Proposal for New Initiatives (Complete for each new initiative) Audience: Deans/Unit Administrators, PRBC, Foundation, Grants Committee, College Budget Committee Purpose: A “New Initiative” is a new project or expansion of a current project that supports our Strategic Plan. The project will require the support of additional and/or outside funding. The information you provide will facilitate and focus the research and development process for finding both internal and external funding. How does your initiative address the college's Strategic Plan goal, or significantly improve student learning? Our initiative would significantly improve student learning. Paperless charting would present a comprehensive patient treatment record that is detailed, accurate, legible, updated, and reliable. Students would be able to view patient records in a more organized format and prepare a comprehensive dental hygiene treatment plan more efficiently. In addition, student learning would be greatly improved as they will be better prepared for the workforce. Students have a better understanding of electronic data based on their own experience with digital media. Training the students with paperless charting would enable students to integrate the information and knowledge in the dental office. Since the college serves as an educational leader and recognizes that learning is a lifelong journey, we need to provide this opportunity to ensure student success as well as student marketability in the current job market. With the rapidly changing technology and advancements in dentistry, we need to adapt to the evolving techniques and new innovations. In addition, paperless charting provides security and protection of patient records in the event of a hazard. Our initiative does not fit into the college’s Strategic Plan goal where the focus is to “increase the number of students that achieve their educational goal within a reasonable time by clarifying pathways and providing more information and support”. All students in the Dental Hygiene Program achieve their educational goal with 100% success. What is your specific goal and measurable outcome? Our specific goal is to have a paperless dental hygiene clinic. Our measurable outcome is to have a paperless clinic by the Fall of 2014. What is your action plan to achieve your goal? Activity (brief description) Investigate and research the options of upgrading our current practice management software to include the capability of paperless charting and data storage/backup. Integrate the upgraded software with the digital imaging software. Educate and train faculty and staff with the new upgraded system. Educate and train students with the new upgraded system. 28 Target Required Budget (Split out Completion personnel, supplies, other Date categories) 02/25/13 June 2013 N/A Fall 2013 N/A Fall 2013 N/A How will you manage the personnel needs? n/a New Hires: Faculty # of positions Classified staff # of positions Reassigning existing employee(s) to the project; employee(s) current workload will be: Covered by overload or part-time employee(s) Covered by hiring temporary replacement(s) Other, explain At the end of the project period, the proposed project will: Be completed (onetime only effort) Require additional funding to continue and/or institutionalize the project (obtained by/from): Will the proposed project require facility modifications, additional space, or program relocation? No Yes, explain: Will the proposed project involve subcontractors, collaborative partners, or cooperative agreements? No Yes, explain: management software technician for installation and upgrade Do you know of any grant funding sources that would meet the needs of the proposed project? No Yes, list potential funding sources: 29 Appendix F1: Full-Time Faculty/Adjunct Staffing Request(s) [Acct. Category 1000] No Requests 30 Appendix F2: Classified Staffing Request(s) including Student Assistants [Acct. Category 2000] No Requests 31 Appendix F3: FTEF Requests No Requests 32 Appendix F4: Academic Learning Support Requests [Acct. Category 2000] No Requests 33 Appendix F5: Supplies & Services Requests [Acct. Category 4000 and 5000] Audience: Administrators, Budget Committee, PRBC Purpose: To request funding for supplies and service, and to guide the Budget Committee in allocation of funds. Instructions: In the area below, please list both your current and requested budgets for categories 4000 and 5000 in priority order. Do NOT include conferences and travel, which are submitted on Appendix M6. Justify your request and explain in detail any requested funds beyond those you received this year. Please also look for opportunities to reduce spending, as funds are very limited. Project or Items Requested Clinic Supplies 2012-13 Budget Requested Received $51,483 $51,483 2013-14 Request $48,050 34 Rationale Necessary for the operation of the clinical facility Appendix F6: Conference and Travel Requests [ Acct. Category 5000] No Requests 35 Appendix F7: Technology and Other Equipment Requests [Acct. Category 6000] Audience: Budget Committee, Technology Committee, Administrators Purpose: To be read and responded to by Budget Committee and to inform priorities of the Technology Committee. Instructions: Please fill in the following as needed to justify your requests. If you're requesting classroom technology, see http://www.chabotcollege.edu/audiovisual/Chabot%20College%20Standard.pdf for the brands/model numbers that are our current standards. If requesting multiple pieces of equipment, please rank order those requests. Include shipping cost and taxes in your request. Please note: Equipment requests are for equipment whose unit cost exceeds $200. Items which are less expensive should be requested as supplies. Software licenses should also be requested as supplies. Project or Items Requested Dentrix Conversion 2012-13 Budget Requested Received $7539 7539 2013-14 Request $30229 Rationale* New Initiative: Needed to continue to track patient care and to move to a paperless system; marketplace demands are such that grads need to be experienced with paperless systems as well as requirements from the accrediting agency to move toward electronic storage of records for HIPAA; cost saving will eliminate the need to purchase charts and print forms required for documentation purposes; upgrading existing system which can no longer meet the needs of the program for managing patient files; training and maintenance costs included in the cost of the upgrade. * Rationale should include discussion of impact on student learning, connection to our strategic plan goal, impact on student enrollment, safety improvements, whether the equipment is new or replacement, potential ongoing cost savings that the equipment may provide, ongoing costs of equipment maintenance, associated training costs, and any other relevant information that you believe the Budget Committee should consider. 36 Appendix F8: Facilities Requests No Facilities Requests 37