Student Services Program Review Summary

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Chabot College Program Review
Student Services Program Review Summary
Unit/Area: EXCEL
Division/Area to Which You Report: Special Programs
Author(s) of this Unit Plan: Roberto Mendez
Today’s Date: 3/07/2011
School Year Program Review Completed:
Audience: IPBC; Program Review Committee; Deans/Unit Administrators; Budget Committee
Purpose: To provide evidence of progress on from previous year and to provide input into planning for subsequent years.
Instructions: If you have completed your unit plan last year, please update your timeline and answer the questions below. If you are updating/changing
your timeline, list the appropriate year in which revisions were made.
1A. Problem Statement: Summarize your original Program Review conclusions (or if this was done in last year’s unit plan, please update).
1B. Analysis: What was the basis for these new and/or continuing conclusions?
The EXCEL program is in its first year of a five year cycle. The program has set objectives with set outcomes that the program needs to
follow. We are in the process of accomplishing the objectives and feel confident that all objectives will be completed.
2. Student Learning Outcomes Inventory
a. What percentage of courses in your discipline have Student Learning Outcomes developed? _____
b. How many Student Learning Outcomes are there on average per course? _____
c. What percentage of course SLOs in your discipline have been assessed? _____
d. What percentage of courses in your discipline have had the assessments reflected upon, or discussed with colleagues, or discussed with the
college at large? _____
e. Has your discipline determined any actions that might be taken as a result of this data, or insights?
If your area does not use SLOs, please use data from Service Area Outcomes.
N/A
3. List your accomplishments. How do they relate to your program review, unit planning and SAO/SLO work? Please cite any relevant data
elements (e.g., efficiency, persistence, FT/PT faculty ratios, SAO/SLO assessment results, external accreditation demands, etc.).
Chabot College Program Review
No.
Goal/Objective from Activities Undertaken to Achieve the
last year’s Unit Plan Goal/Objective
1
66% of all students
served by the SSS
project will persist
from one academic
year to the beginning
of the next academic
year or graduate and/or
transfer from a 2-year
to a 4-year institution
during the academic
year.
2
3

Results
Data not available yet
Assist students in selecting appropriate
courses and loads based on academic goals
and plan
 Do periodic check-ins with students to
monitor their academic progress (MTPR, etc.)
 Facilitate interaction with instructors
regarding academic progress in classes and
recommendations for academic support
 Provide “over and beyond” tutoring support
through PATH center (additional hours paid
for)
90% of all enrolled
Data not available yet
 Assist students in selecting appropriate
participants served by
courses and loads based on academic goals
the SSS project will
and plan
meet the performance  Do periodic check-ins with students to
level required to stay
monitor their academic progress (MTPR, etc.)
in good academic
 Facilitate interaction with instructors
standing at the grantee
regarding academic progress in classes and
institution
recommendations for academic support
Provide “over and beyond” tutoring support
through PATH center (additional hours paid for)
20% of new
Data not available yet
 Complete a Student Education Plan (SEP)
participants served
outlining major and GE requirements for
each year will graduate
AA/AS degree and transfer requirements
with an associate’s
 Through case-management, notify student
degree or certificate
when eligible to apply for certificate, AA/AS
within four (4) years
degree or transfer
 Assist students with AA/AS degree
application and all transfer applications
 Do TAA agreements for all eligible students
 Provide accurate information about AA/AS
degree and transfer options
 Keep in regular contact with students via
mail, phone, email and in person meetings
 Assist student in creating academic plan that
meets their personal needs and their
Priority Objective /
Strategic Plan Goal
Goal 16, 18, 19
Accomplished?
Yes / No /
In Process
Did you receive
additional funds
to support this
goal/objective?
Yes/No
In Process
Program is
funded by a
Federal TRIO
grant
Goal 16, 18, 20, 21 In Process
Program is
funded by a
Federal TRIO
grant
Goal 16, 17, 19
Program is
funded by a
Federal TRIO
grant
In Process
Chabot College Program Review




4
8% of new participants 
served each year will
transfer with an
associate’s degree or

certificate within four
(4) years.





educational aspirations
Provide personal and academic advising,
helping each student make appropriate
decisions for their life situation
Ensure timely reminders regarding college
deadlines, scholarship & financial aid
deadlines
Help students explore career and major
options
Provide cultural enrichment and workshops
that support a student’s co-curricular
experience
Data not available yet
Complete a Student Education Plan (SEP)
outlining major and GE requirements for
AA/AS degree and transfer requirements
Through case-management, notify student
when eligible to apply for certificate, AA/AS
degree or transfer
Assist students with AA/AS degree
application and all transfer applications
Do TAA agreements for all eligible students
Refer students to programs and services at
four-year colleges (mentorship and Transfer
programs)
Work in conjunction with programs at fouryear colleges to schedule college specific
advising appointments
Plan and implement campus visits and college
information workshops
Goal 16, 17, 19,
In Process
Program is
funded by a
Federal TRIO
grant
Chabot College Program Review
4. List your new and continuing unit goals. Based upon what you accomplished, do you have any changes you are making to your goals or
timeline? Please make any revisions to the timeline on the next page.
Continuing goals (if you did not do a unit plan, skip to the next box):
New goals:
The EXCEL program has specific new goals that support the college strategic plan.
Awareness & Access
 Reach out to populations underrepresented in higher education
 Find multiple ways to deliver instruction and services for all
Student Success
 Strengthen basic skills development as a foundation for success
 Identify and provide a variety of career paths.
Community Partnerships
 Initiate and expand partnerships among the college, businesses and community organizations
 Engage the community in campus programs and events.
Vision, Leadership innovation
 Streamline academic and student support services
5. Discuss how these goals support the college Strategic Plan goals and/or strategies.
The EXCEL Program completely supports Chabot’s Strategic Plan Goals, Strategies and Objectives, through Awareness & Access, Student
Success, Community Partnerships, and Vision Leadership & Innovation.
Goal A: Awareness & Access
Outreach and marketing materials of the program are supplied throughout campus and at different events on and off campus. We also encourage students
in EXCEL to make use of Chabot’s programs and resources on campus, and must participate in one program activity per semester to meet program
requirements.
Chabot College Program Review
Goal B: Student Success
Collaboration between Student Services and Academic Services has designed specific ESL support courses for Chabot college CTE Program. The classes are
designed to complement Auto Tech, Machine tool and provide language support. The program also provides in class learning assistants that provide direct
ESL support in CTE class and out side of class. ESL instructors have developed a unique ESL support course ESL 149m. ESL 149m Utilizes CTE curriculum
and class information and provides direct instruction in the class.
Each EXCEL student must meet with the academic counselor to develop a Student Education Plan (SEP). The goal of this SEP is to provide a student with a
clear understanding of courses required for them to meet their academic goal. The EXCEL Program also provides students with a supportive study
environment where they can study in groups or individually and use computers and printers for their homework. The EXCEL Program has developed Student
Learning Outcomes and have a plan and timeline for developing and evaluating student learning outcomes, as they are also part of the federal grant
guidelines.
Goal C: Community Partnerships
EXCEL collaborates with EOPS Program, the Transfer Employment Career Services (TECS) Center and PATH lab (tutorial center) to encourage participation in
the workshops and events that promote transfer, major exploration, financial assistance, career development, study skills, cultural enrichment, etc. The
EXCEL Program hosts 2 field trips a semester free of charge for students to learn about transfer institutions. EXCEL students meet with representatives from
transfer universities, i.e. CSU East Bay and UC Berkeley.
Goal D: Vision, Leadership & Innovation
The EXCEL Program will continue to work with and collaborate with Chabot to be included in the Vision, Leadership and Innovation projects on campus.
EXCEL participates in Program Review to be included in institutional planning, evaluation and budget processes, as well as to collaborate between academic
and student services to in order to streamline academic and student support services.
New goals:
NONE
6. Solution: Cut and paste your previous timeline and update the “Accomplished?” column, if necessary. Detail the plan for accomplish
your goals. If you are making revisions to your activities or timeline, please indicate that in the “Revised?” column.
Chabot College Program Review
Unit Action Plan Timeline*
Goal
No.
Timeline
1
Week 1 – Week 8
2
Week 8 – Week 14
3
Week 14 – Week 18
4
Throughout semester
Milestone Activity
Initial counselor meeting (within first 4 weeks of semester) will
develop Student Education Plan (SEP) to confirm student is
enrolled in correct and proper classes and has identified and
implemented a proper study plan (for each hour in class must be
studying 2 hours outside of class). A Student Success Contract is
completed when student does not meet this goal.
At week 8 of semester, a Mid Term Progress Report needs to be
completed by student and their teacher showing grade in
progress. If a grade of “D” or “F” is indicated, student needs to
schedule appointment with counselor to develop and implement a
proper study plan and make referral to PATH, WRAC, & math
labs.
At week 14 of the semester, third contact is established between
counselors and EXCEL student to confirm acceptance to transfer
institution or prepare for pre-registration for following semester.
Student must participate in at least one campus activity, be it a
workshop in the TECS, WRAC or EXCEL office, Fieldtrip to 4year university, or meeting with university representative.
Person(s)
Responsible
Accomplished?
Yes/No/
In Progress*
Revised?
Yes / No
If yes, list
revision year
Week 14 – Week 18
Survey is completed by each EXCEL student.
If, yes, what type?**
Student/
Counselor
In Progress
No
Yes, for Banner product,
Degree works, be implemented
to assist counselor in advising
student.
Student/
Counselor
In Progress
No
Yes, PATH, WRAC, & Math
labs must be kept open and
available for students.
Student/
Counselor
In Progress
No
Student/
Counselor
In Progress
No
Yes, in-kind adjunct counselor
must be provided by Chabot at
12-15 hours per week.
Yes, Admissions & Records
evaluator must evaluate
students request for degree
applications.
Counselor will identify completion of requirements for student’s
academic goal and provide student with “Request for AA/AS
Degree or Certificate or Certificate of Completion/Achievement”
form to submit to Admission & Records office.
5
Do you need additional funds to
support this activity?
Yes/No
Collaboration with TECS and
PATH areas are important to
be able to provide students
with opportunity to participate
in workshops and/or activities.
Student
In Progress
Assistant/
EXCEL
coordinator
No
Yes, ITS needs to maintain
computers and printers
Chabot College Program Review
Note: As you may be carrying over or planning new activities for this planning cycle, this column should list that all activities are “In Progress.”
** List types such as “equipment,” “supplies,” “staffing,” “contractual services,” etc…
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