Chabot College Fall 2007 Student Accreditation Survey: All Students
Chabot College
Student Accreditation Survey: Student Sample
October 2007
Percentage Distribution of All Survey Items
Based on a sample of 1,379 student course enrollments
Responses to
each question
Percentage of those responding
Percentage who were
Satisfaction with Overall Experiences at Chabot
Overall experience at Chabot College
Overall experience with instructors
Overall experience with counselors *
Overall experience with admissions and records staff
Overall experience with other college staff
Progress towards my educational goal
Preparation for transfer to four-year college or university
Preparation for obtaining employment in my field of study
Satisfied
or
Very
Very Satisfied Dissatisfied Dissatisfied
78%
81%
53%
62%
64%
72%
58%
48%
1%
1%
5%
2%
2%
1%
2%
3%
3%
4%
11%
6%
3%
7%
9%
8%
Satisfied
or
17%
14%
31%
30%
32%
20%
31%
41%
Satisfied
60%
55%
38%
47%
51%
52%
45%
34%
Very
Satisfied
18%
26%
16%
15%
13%
19%
13%
14%
Very
Very Satisfied Dissatisfied Dissatisfied
Neither
Dissatisfied
Nor Satisfied
Number
1,369
1,371
1,189
1,239
1,208
1,327
1,094
1,314
Very
Satisfied
Satisfied
Number
Classroom (lecture) facilities
63%
2%
11%
24%
51%
12%
1,327
Science laboratories (biology, chemistry, geology, physics)
54%
3%
7%
35%
42%
12%
774
Technology laboratories (auto, electronics, drafting, welding)
52%
3%
4%
41%
37%
15%
604
Tutoring areas (WRAC, PATH, Language Ctr., Math Lab, etc.)
64%
3%
6%
26%
45%
19%
954
Computer laboratories in library and departments
75%
2%
5%
18%
51%
24%
1,150
Availability/working order of equipment in labs
66%
3%
6%
25%
48%
17%
1,054
Art/music/theatre/drama studios and performance areas
67%
2%
4%
26%
49%
19%
775
Library
77%
2%
4%
16%
55%
22%
1,231
Physical Education Facilities
68%
3%
5%
24%
47%
21%
868
Cafeteria
59%
5%
11%
25%
47%
13%
1,165
Bookstore
71%
5%
7%
17%
52%
19%
1,310
Parking Facilities
42%
15%
20%
22%
35%
7%
1,262
Maintenance/cleanliness of buildings and grounds
60%
6%
11%
22%
48%
12%
1,329
Note: * Satisfaction with counseling may not necessarily reflect satisfaction with counselors, but with the overall process, which includes interacting with the front desk,
making an appointment, trying to get in for drop-in counseling, and attending the actual counseling appointment under conditions of counselor shortages.
Chabot College Office of Institutional Research
Margin
Pct. of
of
1,379 error
99%
99%
86%
90%
88%
96%
79%
95%
3%
3%
4%
4%
4%
3%
4%
4%
Responses to
each question
Percentage of those responding
Percentage who were
Satisfaction with College Facilities
Neither
Dissatisfied
Nor Satisfied
Margin
Pct. of
of
1,379 error
96%
56%
44%
69%
83%
76%
56%
89%
63%
84%
95%
92%
96%
3%
5%
5%
4%
3%
4%
4%
3%
4%
4%
3%
4%
3%
Page 1
Chabot College Fall 2007 Student Accreditation Survey: All Students
Campus climate
or
Strongly Agree
Strongly
Disagree
Disagree
73%
80%
2%
1%
5%
4%
21%
15%
59%
60%
14%
20%
1,363
1,352
99%
98%
3%
3%
78%
80%
76%
80%
73%
72%
72%
64%
64%
70%
2%
1%
1%
1%
2%
2%
2%
4%
2%
3%
4%
3%
3%
3%
4%
3%
3%
10%
8%
6%
16%
15%
19%
16%
21%
23%
24%
22%
27%
21%
58%
60%
56%
60%
56%
56%
55%
52%
51%
52%
20%
20%
20%
20%
18%
17%
17%
12%
13%
18%
1,349
1,337
1,349
1,350
1,350
1,352
1,347
1,349
1,351
1,360
98%
97%
98%
98%
98%
98%
98%
98%
98%
99%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
race-ethnicity
gender
physical disability
age
sexual orientation
native language
religion
My Chabot paper application was processed in a reasonable amount of time.
My Chabot on-line application was easy to complete.
It was easy to register for classes on-line (CLASS-WEB).
The fee payment process is easy to follow.
I rely on the paper class schedule for information on course times and services.
I rely on the on-line class schedule for information on course times and services.
I use the college catalog for information on program and transfer requirements.
It is clear to me what I need to do to complete my program (degree, cert., or transfer).
The courses I need are usually available during the semester I need them.
I know how to apply for Financial Aid if I need it.
I know how to obtain student support services if I need them.
The college protects the privacy of my student records.
or
Strongly
Strongly Agree
Disagree
79%
87%
88%
83%
72%
79%
75%
64%
58%
60%
46%
67%
2%
1%
2%
1%
4%
2%
2%
5%
6%
8%
10%
2%
Disagree
Neither
Disagree Nor
Agree
Agree
4%
3%
4%
4%
10%
5%
7%
13%
13%
16%
22%
2%
14%
9%
7%
12%
14%
14%
16%
18%
24%
17%
22%
30%
61%
55%
49%
53%
49%
52%
50%
43%
44%
43%
35%
48%
Agree
Counselors have been available when I needed to see them.
My counselor(s) helped me identify my educational goal.
My counselor(s) provided me with accurate information.
My counselor(s) gave me useful assistance.
Strongly
Agree Number
Responses to
each question
Strongly
or
Strongly Agree
Strongly
Disagree
54%
56%
59%
61%
9%
9%
9%
9%
19%
32%
39%
30%
23%
27%
26%
21%
14%
17%
11%
19%
956
1,228
1,295
1,266
1,189
1,249
1,224
1,293
1,285
1,195
1,231
1,263
1,379
69%
89%
94%
92%
86%
91%
89%
94%
93%
87%
89%
92%
Responses to
each question
Disagree
Neither
Disagree Nor
Agree
Agree
15%
14%
11%
10%
22%
22%
21%
20%
38%
38%
40%
41%
Chabot College Office of Institutional Research
Pct. of
Agree Number
Percentage of those responding
Percentage who
Counseling
Agree
Percentage of those responding
Percentage who
Agree
Registration & Services
Margin
Pct. of
of
1,379 error
Neither
Disagree Nor
Agree
I feel welcome at Chabot.
I am treated with respect by faculty, administrators, and other college staff.
At Chabot, there is general respect for differences in:
Overall, I feel safe at Chabot.
At Chabot, there is a college-wide commitment to student learning.
I would encourage others to attend this college.
Responses to
each question
Percentage of those responding
Percentage who
Agree
Strongly
Agree Number
16%
18%
19%
20%
1,107
1,063
1,087
1,086
Pct. of
1,379
80%
77%
79%
79%
Margin
of
error
3%
2%
2%
3%
3%
3%
3%
3%
4%
4%
4%
3%
Margin
of
error
4%
4%
4%
4%
Page 2
Chabot College Fall 2007 Student Accreditation Survey: All Students
Responses to MarOf those who used
Percentage of all
Percentage of those
service
Never
Heard of,
who used service
each question gin
percentage
Heard
Never
Not
Very
Pct. of of
who were satisfied or very satisfied
of it
Used
Satisfied Satisfied Satisfied Number 1,379 error
Percentage who used the service
Admissions and Records
83%
91%
1%
15%
9%
75%
16% 1,348 98% 2%
Orientation sessions
51%
89%
12%
36%
11%
75%
13% 1,347 98% 3%
Assessment Testing Center
69%
86%
5%
25%
14%
72%
13% 1,338 97% 3%
Counseling
74%
75%
1%
24%
25%
57%
19% 1,349 98% 4%
Financial Aid Office
47%
81%
2%
51%
19%
57%
25% 1,342 97% 4%
Children's Center
16%
82%
14%
71%
18%
55%
27% 1,347 98% 7%
Transfer, Employment, and Career Services Center
23%
79%
13%
63%
21%
58%
20% 1,351 98% 6%
Office of Student Life (Clubs, Activities, Events)
18%
81%
21%
62%
19%
62%
18% 1,351 98% 7%
Student Government (ASCC)
14%
81%
23%
62%
19%
65%
16% 1,350 98% 7%
Student Health Center
25%
90%
15%
60%
10%
62%
28% 1,347 98% 4%
Student Online Services in Bldg. 100
40%
91%
18%
42%
9%
69%
21% 1,337 97% 3%
Peer Academic Tutoring Help or PATH (formerly Tutorials) Bldg 2300
20%
82%
28%
52%
18%
58%
25% 1,350 98% 6%
Language Center, Bldg 800 or Bldg 2300
23%
86%
30%
47%
14%
66%
20% 1,339 97% 5%
WRAC Center, Bldg 800 or Library Mezzanine
44%
89%
15%
40%
11%
68%
21% 1,326 96% 3%
Math Lab, Rm 1712
35%
82%
18%
47%
18%
61%
22% 1,341 97% 5%
Student computer lab in Library Mezzanine
50%
88%
15%
35%
12%
68%
20% 1,338 97% 3%
Student computer labs in other departments
43%
89%
19%
38%
11%
69%
20% 1,332 97% 3%
Disabled Students Programs and Services (DSPS)
16%
86%
28%
55%
14%
58%
28% 1,338 97% 6%
Extended Opportunity Programs and Services (EOP&S)
17%
84%
32%
50%
16%
58%
26% 1,344 97% 6%
PACE Program for Working Adults
16%
82%
28%
56%
18%
60%
22% 1,349 98% 7%
Intercollegiate Athletics
23%
86%
27%
50%
14%
62%
25% 1,325 96% 5%
College Bookstore
92%
83%
2%
6%
17%
65%
19% 1,341 97% 3%
Food Services
74%
73%
5%
20%
27%
62%
11% 1,342 97% 4%
Campus Safety and Security
76%
77%
3%
21%
23%
64%
13% 1,341 97% 3%
Note: * Satisfaction with student services may not necessarily reflect satisfaction with the staff or the core service, but with the overall process. For instance, in the case of Counseling, this includes
contacting the front desk, making an appointment, trying to get in for drop-in counseling, and attending the actual counseling appointment under conditions of counselor shortages.
Experience and Satisfaction
with Student Services*
Chabot College Office of Institutional Research
Page 3
Chabot College Fall 2007 Student Accreditation Survey: All Students
Percentage who responded
Often
Engagement in Learning
Responses to
Percentage of those responding
each question
or
Very Often
Never
Sometimes
Often
Very Often
• asked questions...
• participated in large class discussions...
• participated in small in-class discussions or projects...
• made a presentation to the class...
52%
54%
62%
36%
5%
6%
4%
23%
43%
40%
34%
41%
34%
36%
43%
25%
18%
19%
19%
11%
Outside of classe time I have:
• discussed class topics or assignments with other students from my classes...
• met as a study group with other students from my classes...
• talked about class topics with family, friends, and others...
• used Email to communicate with an instructor...
• met with my instructor to discuss assignments or my progress...
Never
Sometimes
Often
Very Often
38%
23%
47%
39%
27%
18%
39%
12%
21%
30%
44%
37%
42%
40%
43%
27%
16%
30%
26%
19%
11%
7%
17%
13%
8%
For my classes I have:
• come to class with my readings or assignments completed...
• prepared one or more drafts of a paper or assignment before the final draft...
• worked on a paper that required integrating ideas/information from various sources...
• produced original works (i.e., artwork, designs, music, objects, etc.)…
• done work that was not assigned to improve my skills in classes...
• worked harder than I thought I could to meet an instructor's expectations...
• volunteered in a community organization as part of a regular course...
Never
Sometimes
Often
Very Often
78%
67%
68%
47%
39%
54%
23%
2%
7%
6%
27%
22%
9%
54%
20%
26%
26%
26%
39%
37%
22%
45%
41%
43%
29%
26%
36%
16%
33%
27%
25%
18%
13%
18%
7%
Never
Sometimes
Often
Very Often
70%
72%
56%
16%
14%
26%
9%
9%
13%
5%
5%
6%
Number
Pct. of
1,379
Margin
of
error
Averaging all your classes over all your semesters at Chabot,
how often have you done the following activities?
In my classes I have:
On campus I have:
• tutored or taught other students (paid or voluntary)...
• participated in campus clubs, student government, or intercollegiate sports...
• had serious conversations with students of different religious beliefs or political opinions...
14%
15%
18%
Chabot College Office of Institutional Research
1,319
1,319
1,313
1,314
96%
96%
95%
95%
4%
4%
3%
3%
1,314
1,311
1,313
1,310
1,305
95%
95%
95%
95%
95%
3%
3%
4%
3%
3%
1,308
1,308
1,297
1,304
1,298
1,303
1,300
95%
95%
94%
95%
94%
94%
94%
3%
3%
3%
4%
3%
4%
3%
1,295
1,292
1,291
94%
94%
94%
2%
3%
3%
Page 4
Chabot College Fall 2007 Student Accreditation Survey: All Students
Percentage who responded
Some
College-wide Learning Goals
or
a lot
As a result of being at Chabot,
how much progress have you made in the following areas?
Percentage of those responding
None
A little
Some
A lot
5%
5%
6%
4%
12%
18%
15%
17%
15%
18%
44%
43%
43%
41%
35%
33%
36%
34%
40%
35%
None
A little
Some
A lot
6%
4%
4%
10%
4%
18%
16%
18%
23%
13%
40%
42%
45%
38%
36%
35%
38%
33%
30%
48%
None
A little
Some
A lot
7%
8%
12%
9%
19%
22%
22%
19%
43%
41%
41%
39%
31%
30%
26%
33%
None
A little
Some
A lot
9%
7%
7%
6%
9%
19%
15%
17%
16%
18%
40%
41%
40%
38%
38%
32%
38%
36%
40%
35%
Responses to
each question
Pct. of
Number
1,379
Margin
of
error
Communication:
• Reading effectively..
• Writing effectively..
• Speaking effectively..
• Communicating with respect for the views of others..
• Using computers and other technology effectively..
77%
80%
77%
82%
70%
• Recognizing valid research information on the Internet
• Critical thinking (evaluating, analyzing, questioning)..
• Problem-solving (applying knowledge to new situations)..
• Mathematical skills and abilities..
• Thinking for myself..
76%
80%
78%
68%
84%
Global and Cultural Involvement & Responsibility:
• Understanding diverse philosophies, cultures, and ways of life..
• Becoming informed about current issues affecting the US and the world..
• Ability to make a positive contribution to my community..
• Developing a personal code of values and ethics..
74%
70%
66%
72%
Development of the whole person:
• Balancing the health of my mind, body, and spirit..
• Discovering my own potential..
• Developing my own creative abilities..
• Developing clear educational or career goals..
• Developing a love of learning..
72%
78%
76%
78%
73%
Critical Thinking:
Chabot College Office of Institutional Research
1,184
1,202
1,192
1,186
1,163
86%
87%
86%
86%
84%
3%
3%
3%
3%
3%
1,196
1,219
1,210
1,157
1,196
87%
88%
88%
84%
87%
3%
3%
3%
4%
3%
1,151
1,170
1,152
1,136
83%
85%
84%
82%
3%
3%
4%
3%
1,190
1,219
1,203
1,222
1,189
86%
88%
87%
89%
86%
3%
3%
3%
3%
3%
Page 5
Chabot College Fall 2007 Student Accreditation Survey: All Students
Percentage who responded
Most
or
All
Classroom Experiences
Averaging all your classes over all your semesters at Chabot,
how much of your classroom time has been spent in:
• Lectures: speaking or presenting only
• Lectures: with interactions/discussions
• Multi-media presentations using computers, powerpoint, video, slides, audio, etc.
• In-class discussions involving the whole class
• In-class discussions or activities in small groups
• Active/hands on activities (experimenting, performing, creating, practicing, etc.)
• Working one-on-one with instructor during class
52%
44%
27%
37%
29%
25%
12%
None
5%
3%
12%
4%
6%
18%
31%
A little
8%
10%
21%
15%
18%
23%
31%
Agree
or
Strongly Agree
Please tell us whether you agree or disagree with the following statements:
Course requirements and expectations are provided in writing.
Written class requirements and grading policies are followed by instructors.
It is clear to me what I am expected to learn in each class.
Instructors inform me of my progress in what I am expected to learn.
Instructors are knowledgeable in the subjects they teach.
Instructors demonstrate a commitment to high standards of teaching.
Instructors present material objectively without imposing their personal convictions.
Instructors encourage students to examine different points of view.
My instructors use a variety of teaching methods in my classes.
Instructors are willing to spend time outside of class to discuss issues with students.
Instructors have made special efforts to help me achieve.
Grading practices of instructors are fair.
Instructors encourage my participation in class no matter my race-ethnicity, cultural
background, gender, sexual orientation, or other non-academic characteristics.
Overall, I feel I'm learning something from my course(s) regardless of the grade I'm getting.
Course work has adequately prepared me for the next level of instruction.
Some
35%
43%
40%
44%
47%
35%
25%
Most
46%
37%
23%
29%
23%
19%
9%
Percentage of those responding
Percentage who
Courses & Instructors
Mar-
Responses to
Percentage of those responding
each question
gin
Pct. of of
Number
1,379 error
All
7%
7%
5%
8%
5%
6%
3%
1,338
1,338
1,327
1,334
1,329
1,330
1,340
97%
97%
96%
97%
96%
96%
97%
4%
4%
3%
3%
3%
3%
2%
Mareach question
gin
Strongly
Pct. of of
Agree Number
1,379 error
Responses to
Disagree
Neither
Disagree Nor
Agree
Agree
1%
0%
1%
2%
0%
1%
2%
1%
2%
2%
3%
2%
5%
4%
5%
11%
3%
4%
8%
6%
8%
7%
10%
6%
17%
17%
18%
24%
17%
24%
27%
22%
26%
25%
34%
23%
58%
62%
61%
51%
55%
54%
51%
55%
51%
50%
41%
54%
18%
17%
15%
12%
24%
17%
12%
16%
13%
16%
12%
15%
1,328
1,325
1,330
1,328
1,321
1,324
1,326
1,321
1,319
1,319
1,317
1,308
96%
96%
96%
96%
96%
96%
96%
96%
96%
96%
96%
95%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
4%
3%
1%
1%
1%
3%
4%
4%
16%
17%
22%
55%
55%
56%
25%
24%
16%
1,312
1,314
1,309
95%
95%
95%
3%
3%
3%
Strongly
Disagree
77%
79%
76%
62%
80%
71%
63%
71%
64%
66%
53%
69%
80%
79%
72%
Chabot College Office of Institutional Research
Page 6
Chabot College Fall 2007 Student Accreditation Survey: All Students
Percentage of those responding
Percentage who
Agree
Tutoring, Labs, & Library
Disagree
Agree
7%
39%
39%
6%
3%
5%
11%
6%
9%
34%
37%
42%
38%
42%
35%
11%
12%
9%
2%
6%
25%
51%
7%
7%
4%
12%
9%
7%
41%
38%
28%
32%
36%
46%
Strongly
Disagree
Sufficient tutoring resources are available for students in a variety of subjects.
51%
To complete my class assignments, open computer labs on campus:
have enough available computers.
49%
have appropriate software for my classes.
53%
have enough lab assistants to help me.
44%
I have attended a Library orientation session taught by a Chabot College librarian.
Yes - 25%
If yes, the Library orientation session adequately addressed my needs.
67%
I find the research information for my class assignments in:
the Chabot College Library's collections (books, magazines, AV materials).
40%
the Library's Internet Homepage.
45%
The Library is open when I need to use it .
61%
4%
94%
94%
93%
89%
27%
4%
4%
4%
16%
1,297
1,292
1,284
1,226
374
8%
9%
16%
1,246
1,245
1,246
90%
90%
90%
4%
4%
4%
Percentage of those responding
Percentage who
Agree
I know my rights and responsibilities as a student.
There are enough opportunities for involvement in extracurricular student activities.
Students are invited to help improve campus practices, programs, and services.
The college is responsive to student input and suggestions.
Student interests are adequately represented by the student government.
each question
Neither
Disagree Nor
Agree
or
Strongly Agree
Student Involvement
Margin
Strongly
Pct. of of
Agree Number
1,379 error
11%
1,223
89% 4%
Responses to
or
Strongly Agree
Strongly
Disagree
69%
55%
46%
41%
34%
3%
3%
5%
5%
6%
Responses to
each question
Disagree
Neither
Disagree Nor
Agree
Agree
7%
8%
10%
8%
9%
21%
34%
39%
45%
51%
51%
43%
36%
32%
27%
Strongly
Agree Number
18%
12%
10%
9%
8%
Pct. of
1,379
1,317
1,312
1,312
1,310
1,312
96%
95%
95%
95%
95%
6%
Margin
of
error
3%
4%
4%
4%
3%
Responses to
each question
Scheduling
Number
Pct. of
1,379
Which of the following two options would you prefer for a typical 3-unit class?
51% 18 weeks (3-unit class meets 3 hrs/wk.)
49% 16 weeks (3-unit class meets 3 hrs & 23 mins/wk.)
1,196
87%
Which of the following start and end times would you prefer for Spring Semester?
76% Early start/end: Early January to early May.
24% Late start/end: Early February to early June.
1,196
87%
Chabot College Office of Institutional Research
Page 7