Chabot College Student Satisfaction Survey: Fall 2011
Highlights
Trends in Student Satisfaction with Chabot
According to the 2011 Student Satisfaction Survey, student satisfaction with Chabot remained the same in most
areas between 2009 & 2011. Overall satisfaction with Chabot has remained high at 78 percent or more since 1997,
reaching a peak of 85 percent right after the Sept 11th tragedy, and stabilizing at 78 percent since then.
In 2011, students were significantly more satisfied in only two areas—the physical conditions of classrooms and
technology labs, probably due to the recent remodeling in these areas. Satisfaction with parking dropped to 46 percent from a high of 50 percent in 2009, but this is still higher than the 37 percent before the lots were reconstructed.
The Student Satisfaction Survey was conducted in October 2011 in a representative sample of 68 classes.
Surveys were completed by 1,597 students (59% full-time; 41% part-time).
Overall Satisfaction with Chabot
Stability & Changes in Overall Satisfaction
Percentage of all students
Satisfied or very satisfied
Fall 2009 Fall 2011
Overall experience with:
Chabot College
Instructors
Progress towards educational goal
Preparation for transfer
Physical condition of:
Classroom (lecture) facilities
Technology Labs (auto, welding, electronics)
Science Labs (bio, chem, geology, physics)
Maintenance/cleanliness of bldgs/grounds
Parking facilities
Percent
Increase
100%
79% 80%
80% 70%
78%
81%
72%
53%
78%
81%
71%
54%
+0%
+0%
-1%
+1%
70%
50%
58%
64%
50%
77%
55%
59%
65%
46%
+7%
+5%
+1%
+1%
-4%
80%
78%
81%
78%
40%
20%
0%
Fall Fall Fall Fall Fall Fall Fall Fall
95 97 99 01 05 07 09 11
Fall 2009
Fall 2011
81%
53%
60%
79% 78% 78% 78%
60%
Stability in student satisfaction with their overall experiences with:
Fall 2009 vs. Fall 2011
100%
85%
NOTE: All
percentages have
a margin of error of 3 to 4
percentage
points.
54%
40%
20%
0%
Chabot College
Preparation for transfer
Changes & stability in student satisfaction with physical condition of:
Fall 2009 vs. Fall 2011
100%
80%
Instructors
70%
Fall 2009
77%
50%
60%
55%
58%
59%
64%
Fall 2011
65%
50%
46%
40%
20%
0%
Classroom (lecture)
facilities
Technology Labs
(auto, welding,
electronics)
Science Labs
(biology, chemistry,
geology, physics)
Maintenance/
cleanliness of bldgs
& grounds
Chabot College Office of Institutional Research
Parking facilities