Chabot College Fall 2013 Student Accreditation Survey: All Students
Chabot College
Student Accreditation Survey: All Students
October 2013
Percentage Distribution of All Survey Items
Based on a sample of 1,720 student course enrollments
Percentage
who were
Satisfaction with Overall Experiences at Chabot
Overall experience at Chabot College
Overall experience with instructors
Overall experience with other college staff
Progress towards my educational goal
Preparation for transfer to four-year college or university
Preparation for obtaining employment in my field of study
Satisfied or
Very
Satisfied
Responses to
each question
Percentage of those responding
Neither
Dissatisfied
Very
Nor
Dissatisfied Dissatisfied Satisfied
Satisfied
Very
Satisfied
Pct. of
Number 1,720
Margin of
Error
81%
84%
65%
70%
56%
48%
1%
1%
1%
2%
3%
3%
2%
2%
5%
7%
9%
9%
16%
13%
30%
22%
32%
40%
60%
56%
48%
49%
42%
32%
21%
28%
17%
20%
14%
15%
1,713 100%
1,710 99%
1,619 94%
1,678 98%
1,516 88%
1,527 89%
2%
2%
3%
3%
3%
3%
75%
45%
57%
49%
64%
78%
71%
69%
71%
72%
69%
77%
56%
48%
65%
1%
2%
2%
1%
2%
1%
1%
1%
1%
2%
4%
2%
5%
11%
4%
4%
4%
2%
3%
4%
4%
4%
2%
3%
5%
6%
5%
10%
18%
8%
19%
49%
38%
46%
30%
17%
24%
28%
24%
21%
21%
17%
29%
23%
23%
56%
32%
37%
30%
46%
53%
50%
43%
40%
46%
42%
50%
39%
35%
46%
19%
13%
20%
19%
19%
25%
21%
25%
31%
26%
27%
26%
17%
13%
20%
1,590
1,260
969
784
1,118
1,435
1,328
998
1,104
1,471
1,443
1,590
1,479
1,545
1,646
3%
4%
4%
5%
4%
3%
3%
4%
4%
3%
3%
3%
3%
3%
3%
Satisfaction with College Facilities
Classrooms (lecture or group work)
Science labs: Bldg. 2100 (Biology, Anatomy, Physio, Micro)
Science labs: Bldg. 3900/1800 (Chemistry, Physics, Computer Sci)
Technology laboratories (Auto, Electronics, Machine Tool, Welding)
Tutoring areas (WRAC, PATH, Language Ctr., Math Lab, etc.)
Computer labs in library and departments
Availability/working order of equipment in all labs
Art/music/theatre/drama studios and performance areas
Physical Education and Athletics facilities
Bldg. 700 downstairs (A&R, Fin Aid, Online Services, Assessment)
Bldg. 700 upstairs (Counseling, Career/Transfer Center, Special Programs)
Library
Cafeteria
Parking facilities
Maintenance/cleanliness of buildings and grounds
Chabot College Office of Institutional Research
92%
73%
56%
46%
65%
83%
77%
58%
64%
86%
84%
92%
86%
90%
96%
Page 1
Chabot College Fall 2013 Student Accreditation Survey: All Students
Experience and Satisfaction with Student Services*
Admissions and Records Office
Online Orientation
Assessment Testing Center
Counseling Appointments
Front Desk Counseling (quick questions)
Financial Aid Office
Student Online Services in Bldg. 700
Career and Transfer Center
Office of Student Life (Clubs, Activities, Events)
Student Government (SSCC, formerly ASCC)
Student Health Center
Library
Tutoring (Peer Academic Tutoring Help) Bldg 2300
WRAC Center, Library Mezzanine Rm 354
Math Lab, Rm 3906B
Communications Lab, Rm 802
Disabled Students Programs and Services (DSPS)
Extended Opportunity Programs and Services (EOPS)
PACE Degree and Transfer Program for Working Adults
Veteran's Office
Children's Center
Intercollegiate Athletics
College Bookstore
Food Services
Campus Safety and Security
Percentage who
USED service
Used the
service
83%
60%
72%
71%
70%
68%
51%
30%
26%
21%
31%
84%
31%
34%
32%
21%
19%
18%
16%
14%
16%
23%
89%
70%
73%
"Satisfied"
or "Very
Satisfied"
87%
89%
90%
69%
80%
78%
90%
83%
82%
80%
89%
92%
86%
90%
86%
86%
85%
82%
83%
84%
85%
88%
86%
78%
86%
Agree or
Strongly
Agree
Counseling
Counselors helped me clarify my education goal.
Counselors helped me clarify my career goal.
Counselors gave me encouragement and support.
54%
46%
51%
Responses to
each question
Percentage of those responding who:
Never
Heard of
Service
USED Service
Heard of,
but Never
Very
Used Used Not Satisfied Satisfied
Satisfied
2%
10%
4%
3%
5%
2%
10%
12%
20%
23%
11%
1%
10%
20%
18%
29%
26%
32%
32%
36%
23%
30%
1%
5%
3%
Strongly
Disagree
15%
30%
23%
26%
25%
30%
39%
59%
54%
55%
58%
14%
59%
46%
50%
50%
56%
50%
52%
50%
61%
46%
9%
25%
24%
Disagree
9%
11%
10%
Chabot College Office of Institutional Research
12%
13%
11%
13%
11%
10%
31%
20%
22%
10%
17%
18%
20%
11%
8%
14%
10%
14%
14%
15%
18%
17%
16%
15%
12%
14%
22%
14%
Neither
Disagree or
Agree
25%
31%
28%
71%
72%
73%
50%
60%
57%
68%
65%
59%
60%
65%
64%
62%
66%
61%
59%
54%
53%
56%
55%
55%
58%
64%
63%
68%
Agree
34%
28%
30%
17%
16%
17%
19%
20%
21%
22%
18%
23%
20%
24%
28%
25%
24%
25%
27%
32%
29%
27%
29%
31%
30%
22%
15%
18%
Strongly
Agree
20%
18%
21%
Number
Pct. of
1,720
1,698
1,691
1,689
1,683
1,686
1,690
1,682
1,681
1,681
1,684
1,682
1,690
1,677
1,683
1,678
1,679
1,682
1,682
1,683
1,683
1,677
1,681
1,682
1,672
1,693
99%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
98%
97%
98%
Pct. of
Number 1,720
1,278
1,246
1,277
74%
72%
74%
Margin of
Error
2%
3%
2%
3%
3%
3%
3%
4%
5%
5%
4%
2%
4%
3%
4%
5%
5%
6%
6%
6%
5%
4%
2%
3%
3%
Margin of
Error
4%
4%
4%
Page 2
Chabot College Fall 2013 Student Accreditation Survey: All Students
Agree or
Strongly
Agree
Registration & Other Services
My Chabot on-line application was easy to complete.
It was easy to register for classes on-line (CLASS-WEB).
The fee payment process is easy to follow.
I use the paper class schedule for information on course time and services.
I use the on-line class schedule for information on course times and services.
I use the college catalog for information on program and transfer requirements.
It is clear to me what I need to do to complete my program (deg, cert, or transfer).
The courses I need are usually available during the semester I need them.
I know how to obtain student services if I need them.
Email communications from the college have been useful to me.
I use the Student Zone email for my Chabot business.
The college protects the privacy of my student records.
80%
77%
74%
53%
79%
57%
56%
46%
55%
50%
41%
66%
Agree or
Strongly
Agree
Courses and Instructors
Course requirements and expectations are provided clearly in writing.
Written class requirements and grading policies are followed by instructors.
It is clear to me what I am expected to learn in each class.
Instructors inform me of my progress in what I am expected to learn.
Instructors are knowledgeable in the subjects they teach.
Instructors demonstrate commitment to high standards of teaching.
Instructors present material objectively without imposing their personal convictions.
Instructors encourage students to examine different points of view.
My instructors use a variety of teaching methods in my classes.
Instructors are willing to spend time outside of class to discuss issues with students.
Instructors have made special efforts to help me succeed.
Grading practices of instructors are fair.
Instructors encourage my participation in class no matter my race-ethnicity,
cultural background, gender, sexual orientation, or non-academic characteristics.
verall, I feel I'm learning something from my course(s) regardless of the grade I'm getting.
Course work has adequately prepared me for the next level of instruction.
Strongly
Disagree
Disagree
1%
2%
2%
7%
2%
4%
7%
10%
4%
5%
14%
1%
Strongly
Disagree
4%
8%
6%
17%
5%
14%
14%
18%
14%
14%
22%
2%
Disagree
Neither
Disagree or
Agree
15%
13%
19%
23%
14%
25%
23%
26%
27%
31%
24%
31%
Neither
Disagree or
Agree
Agree
57%
53%
53%
40%
55%
42%
41%
35%
43%
37%
29%
47%
Agree
Strongly
Agree
23%
24%
20%
14%
23%
15%
14%
11%
12%
12%
12%
19%
Strongly
Agree
Number
Pct. of
1,720
1,695
1,694
1,685
1,679
1,684
1,670
1,677
1,681
1,679
1,687
1,680
1,677
99%
98%
98%
98%
98%
97%
98%
98%
98%
98%
98%
98%
Pct. of
Number 1,720
Margin of
Error
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
Margin of
Error
76%
81%
79%
61%
83%
75%
68%
73%
65%
70%
58%
73%
2%
1%
1%
3%
1%
1%
2%
1%
1%
2%
3%
2%
5%
3%
4%
11%
2%
3%
6%
5%
8%
6%
8%
4%
17%
15%
16%
25%
13%
20%
24%
21%
26%
23%
31%
21%
58%
62%
61%
47%
55%
53%
50%
54%
49%
50%
41%
55%
18%
18%
18%
14%
29%
23%
18%
20%
16%
20%
16%
18%
1,675
1,668
1,668
1,672
1,658
1,669
1,671
1,665
1,669
1,665
1,661
1,667
97%
97%
97%
97%
96%
97%
97%
97%
97%
97%
97%
97%
3%
2%
3%
3%
2%
3%
3%
3%
3%
3%
3%
3%
82%
83%
75%
1%
1%
1%
4%
2%
4%
13%
14%
21%
54%
51%
58%
29%
32%
17%
1,666
1,661
1,658
97%
97%
99%
2%
2%
3%
Chabot College Office of Institutional Research
Page 3
Chabot College Fall 2013 Student Accreditation Survey: All Students
Agree or
Strongly
Agree
Tutoring, Labs, & Library
Sufficient tutoring resources are available for students in a variety of subjects.
To complete my class assignments, open computer labs on campus:
- have enough available computers.
- have appropriate software for my classes.
- have enough lab assistants to help me.
I have attended a library orientation session taught by a Chabot College librarian.
If yes, the Library orientation session adequately addressed my needs.
I find the research information for my class assignments in:
- the Chabot College Library's collections (books, magazines, AV materials).
- the Library's Internet Homepage.
The Library is open when I need to use it.
I know my rights and responsibilities as a student.
There are enough opportunities for involvement in co-curricular student activities.
The college is responsive to student input and suggestions.
Student interests are adequately represented by the student government (SSCC).
I am likely to:
Respond to communications by the Student Senate (SSCC).
Attend meetings of the Student Senate (SSCC).
I feel welcome at Chabot.
I am treated with respect by faculty, administrators, and other college staff.
At Chabot, there is general respect for differences in:
- race-ethnicity.
- gender.
- physical disability.
- age.
- sexual orientation.
- native language.
- religion.
Overall, I feel safe at Chabot.
At Chabot, there is a college-wide commitment to helping students learn.
I would encourage others to attend this college.
Agree
Strongly
Agree
Number
Pct. of
1,720
Margin of
Error
3%
6%
38%
39%
14%
1,575
92%
3%
55%
57%
45%
3%
3%
4%
10%
7%
10%
32%
33%
42%
41%
43%
33%
14%
14%
12%
1,644
1,632
1,630
96%
95%
95%
3%
3%
3%
73%
2%
4%
22%
53%
20%
1,526
320
89%
19%
6%
40%
45%
64%
9%
7%
4%
13%
11%
6%
39%
37%
25%
30%
34%
46%
9%
11%
18%
1,579
1,578
1,597
92%
92%
93%
3%
3%
3%
Yes
22%
64%
52%
44%
82%
Strongly
Disagree
Disagree
5%
3%
5%
1%
8%
7%
8%
3%
44%
29%
Neither
Disagree or
Agree
24%
37%
44%
14%
Agree
47%
40%
34%
60%
Somewhat
Likely
Very or Not Likely
Somewhat
Likely
Percentage
who
Agree or
Strongly
Agree
Campus climate
Disagree
Neither
Disagree or
Agree
53%
Agree or
Strongly
Agree
Student Involvement and Government
Strongly
Disagree
56%
71%
Strongly
Agree
17%
12%
10%
22%
Very Likely
38%
24%
7%
5%
Disagree
Neither
Disagree
Nor Agree
Agree
1,652
1,644
1,637
1,627
99%
96%
95%
98%
Margin of
Error
3%
3%
3%
3%
Pct. of Margin of
Error
Number 1,720
1,631
1,619
99%
94%
3%
3%
Responses to
each question
Percentage of those responding
Strongly
Disagree
Pct. of
Number 1,720
Strongly
Agree
Pct. of
Number 1,720
Margin of
Error
76%
84%
1%
1%
2%
3%
21%
12%
58%
60%
18%
24%
1,710
1,694
99%
98%
3%
2%
84%
84%
84%
83%
81%
81%
79%
75%
71%
72%
1%
1%
1%
1%
1%
1%
1%
1%
1%
2%
2%
2%
2%
1%
2%
2%
2%
4%
4%
4%
12%
13%
13%
14%
16%
16%
17%
20%
23%
22%
58%
57%
55%
56%
56%
55%
54%
53%
53%
51%
27%
27%
29%
27%
26%
26%
25%
22%
18%
22%
1,691
1,687
1,680
1,690
1,681
1,688
1,683
1,700
1,696
1,700
98%
98%
98%
98%
98%
98%
98%
99%
99%
99%
2%
2%
2%
2%
2%
2%
3%
3%
3%
3%
Chabot College Office of Institutional Research
Page 4
Chabot College Fall 2013 Student Accreditation Survey: All Students
Percentage responding
Classroom Teaching Methods
Averaging all your class this semester,
How much of your classroom time has been spent in:
"Most" or
All
Lectures (talking only)
Lectures (talking AND asking students questions)
Multi-media presentations (powerpoint, video, slides, etc.)
Whole class discussions
Small group discussions or activities
Active/hands-on (labs, physical education, music, art, etc.)
One-on-one with instructor during class
Pct. of
Number 1,720
None
55%
57%
38%
33%
32%
29%
13%
A little
6%
2%
8%
9%
7%
23%
33%
Percentage who
responded
Engagement in Learning
Averaging all your classes over all your semesters at Chabot, how often have you done
the following activities?
Some
8%
9%
17%
22%
21%
19%
32%
32%
32%
37%
36%
40%
29%
22%
Most
All
46%
45%
28%
24%
24%
22%
8%
9%
12%
10%
9%
8%
8%
5%
1,690
1,687
1,662
1,681
1,680
1,673
1,683
98%
98%
97%
98%
98%
97%
98%
3%
3%
3%
3%
3%
3%
2%
Responses to
each question
Percentage of those responding
Often or Very
Often
Never
Sometimes
Often
In my classes I have:
• asked questions.
• participated in large class discussions.
• participated in small in-class discussions or projects.
• made a presentation to the class.
49%
55%
70%
44%
6%
7%
3%
20%
46%
39%
27%
36%
31%
35%
45%
27%
18%
20%
25%
17%
Outside of classe time I have:
• discussed class topics or assignments with other students from my classes.
• met as a study group with other students from my classes.
• talked about class topics with family, friends, and others.
• used Email, Blackboard or other electronic means to communicate with an instructor.
• met with my instructor to discuss assignments or my progress.
Never
Sometimes
Often
Very Often
44%
29%
53%
59%
31%
14%
34%
11%
11%
26%
42%
36%
36%
30%
43%
30%
20%
34%
35%
21%
14%
10%
18%
24%
11%
For my classes I have:
• come to class without my readings or assignments completed.
• prepared two or more drafts of a paper or assignment before the final draft.
• worked on a paper that required integrating ideas/information from various sources.
• produced original works (i.e., artwork, designs, music, objects, etc.).
• done work that was not assigned to improve my skills in classes.
• worked harder than I thought I could to meet an instructor's expectations.
• volunteered in a community organization as part of a regular course.
Never
Sometimes
Often
Very Often
14%
47%
63%
41%
29%
50%
19%
35%
16%
8%
33%
30%
13%
58%
52%
36%
29%
26%
41%
37%
23%
9%
33%
44%
25%
20%
34%
13%
4%
14%
19%
16%
9%
16%
6%
On campus I have:
• tutored or taught other students (paid or voluntary).
• participated in campus clubs, student government, or intercollegiate sports.
• had serious conversations with students of different religious beliefs or political opinions.
Never
Sometimes
Often
Very Often
13%
16%
16%
71%
70%
61%
16%
13%
23%
8%
9%
9%
5%
8%
7%
Chabot College Office of Institutional Research
Margin of
Error
Very Often Number
Pct. of Margin of
1,720
Error
1,672
1,664
1,660
1,661
97%
97%
97%
97%
3%
3%
3%
3%
1,658
1,656
1,659
1,655
1,644
96%
96%
96%
96%
96%
3%
3%
3%
3%
3%
1,658
1,656
1,651
1,651
1,646
1,648
1,647
96%
96%
96%
96%
96%
96%
96%
2%
3%
3%
3%
3%
3%
2%
1,641
1,637
1,639
95%
95%
95%
2%
2%
2%
Page 5
Chabot College Fall 2013 Student Accreditation Survey: All Students
College-wide Learning Goals
Percentage who
responded
As a result of being at Chabot, how much progress have you made in the following
areas?
"Some" or
"A lot"
None
A little
Some
A lot Number
Communication:
• Reading effectively.
• Writing effectively.
• Speaking effectively.
• Communicating with respect for the views of others.
• Using computers and other technology effectively.
77%
81%
77%
82%
73%
6%
5%
6%
5%
10%
17%
14%
17%
13%
17%
45%
42%
43%
38%
36%
32%
38%
35%
45%
37%
Critical Thinking:
• Recognizing valid research information on the Internet.
• Critical thinking (evaluating, analyzing, questioning).
• Problem-solving (applying knowledge to new situations).
• Mathematical skills and abilities.
• Thinking for myself.
None
A little
Some
A lot
80%
83%
80%
68%
83%
6%
4%
5%
13%
6%
14%
13%
15%
19%
11%
43%
42%
41%
38%
33%
38%
41%
39%
30%
50%
Global and Cultural Involvement & Responsibility:
• Understanding diverse philosophies, cultures, and ways of life.
• Becoming informed about current issues affecting the US and the world.
• Ability to make a positive contribution to my community.
• Developing a personal code of values and ethics.
None
A little
Some
A lot
77%
72%
68%
74%
7%
9%
11%
9%
16%
20%
22%
17%
41%
41%
38%
40%
36%
31%
29%
34%
Development of the whole person:
• Balancing the health of my mind, body, and spirit.
• Discovering my own potential.
• Developing my own creative abilities.
• Developing clear educational or career goals.
• Developing a love of learning.
None
A little
Some
A lot
72%
78%
75%
76%
73%
10%
8%
8%
7%
10%
18%
14%
16%
17%
17%
39%
40%
38%
36%
35%
32%
38%
37%
40%
38%
Chabot College Office of Institutional Research
Responses to
each question
Percentage of those responding
Pct. of Margin of
Error
1,720
1,521
1,538
1,523
1,518
1,463
88%
89%
89%
88%
85%
3%
3%
3%
3%
3%
1,527
1,566
1,556
1,457
1,534
89%
91%
90%
85%
89%
3%
2%
3%
3%
2%
1,452
1,468
1,445
1,446
84%
85%
84%
84%
3%
3%
3%
3%
1,502
1,536
1,529
1,548
1,528
87%
89%
89%
90%
89%
3%
3%
3%
3%
3%
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