Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
October 2015
Percentage Distribution of All Survey Items
Based on a sample of 1,667 student course enrollments
Percentage who were satisfied or very satisfied
Satisfaction with Overall Experiences at Chabot
Overall experience at Chabot College
Overall experience with instructors
Overall experience with other college staff
Progress towards my educational goal
Preparation for transfer to four-year college or university
Preparation for obtaining employment in my field of study
Full time
12+ units
(n=911)
82%
78%
65%
71%
60%
42%
Part time
6-11 units
(n=525)
85%
84%
64%
67%
49%
43%
Part time
1-5 units
(n=178)
86%
90%
67%
71%
49%
49%
Evening/
Saturday
(n=130)
91%
92%
66%
78%
55%
61%
Percentage who were satisfied or very satisfied
Satisfaction with College Facilities
Classroom (lecture or group work)
Science Labs: Bldg. 2100 (Biology, Anatomy, Physio, Micro)
Science Labs: Bldgs. 3900/1800 (Chemistry, Physics, Computer Sci)
Technology labs (Auto, Electronics, Machine Tool, Welding)
Computer labs in library and departments
Availability/working order of equipment in all labs
Art/music/theatre/drama studios and performance areas
Physical Education and Athletes Facilities
Bldg. 100 downstairs (lobby, tutoring, study rooms, etc.)
Bldg. 700 downstairs (A&R, Fin Aid, Online Servs, Assesment)
Bldg. 700 upstairs (Counseling, Career/Trnsfr Ctr, Special Progs)
Library
Cafeteria
Parking Facilities
Maintenance/cleanliness of building and grounds
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Chabot College Office of Institutional Research
Full time
12+ units
(n=911)
76%
58%
63%
Part time
6-11 units
(n=525)
79%
62%
62%
Part time
1-5 units
(n=178)
78%
51%
53%
Evening/
Saturday
(n=130)
84%
66%
70%
Not Available
73%
68%
73%
72%
75%
70%
79%
52%
43%
43%
79%
71%
74%
75%
76%
73%
82%
56%
49%
49%
71%
66%
74%
70%
70%
64%
77%
64%
54%
54%
70%
67%
73%
78%
78%
71%
84%
63%
64%
64%
Page 1
Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
Percentage who agree or strongly agree
Full time
12+ units
(n=911)
Campus climate
I feel welcome at Chabot.
I am treated with respect by instructors, administrators, and other staff.
At Chabot, there is general respect for differences in:
race-ethnicity
gender
physical disability
transgender/queer identities
age
sexual orientation
native language
religion
Overall, I feel safe at Chabot.
At Chabot, there is a college-wide commitment to student learning.
I would encourage others to attend this college.
73%
85%
87%
88%
87%
77%
86%
81%
82%
79%
76%
70%
74%
Part time
6-11 units
(n=525)
78%
88%
87%
86%
84%
76%
84%
78%
80%
77%
79%
73%
75%
Part time
1-5 units
(n=178)
Evening/
Saturday
(n=130)
81%
94%
88%
87%
87%
78%
85%
81%
80%
80%
87%
81%
83%
85%
92%
83%
84%
84%
77%
83%
81%
78%
79%
79%
81%
82%
Percentage who agree or strongly agree
Diversity
Chabot College promotes positive interactions among different ethnic/cultural groups.
My classes teach me to work w/ people from diverse groups (cultures, sexualities, ages).
Campus activities increase my understanding of people of diverse groups.
The cultural background and ethnicity of instructors makes a difference for my success.
I value making friends with students of other cultural or ethnic groups.
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Chabot College Office of Institutional Research
Full time
12+ units
(n=911)
72%
72%
57%
51%
77%
Part time
6-11 units
(n=525)
71%
75%
56%
52%
77%
Part time
1-5 units
(n=178)
74%
75%
56%
59%
76%
Evening/
Saturday
(n=130)
71%
77%
58%
59%
80%
Page 2
Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
Percentage of those who used it who were
satisfied or very satisfied
Experience and Satisfaction with Student Services*
Full time
12+ units
(n=911)
Part time
6-11 units
(n=525)
Part time
1-5 units
(n=178)
Evening/
Saturday
(n=130)
Admissions and Records Office
88%
87%
89%
90%
Online Orientation
85%
87%
90%
90%
Assessment Testing Center
88%
91%
96%
91%
Counseling Appointments
69%
68%
71%
70%
Front Desk Counseling (quick question)
82%
82%
83%
77%
Financial Aid Office
80%
77%
78%
80%
Student Online Services in Bldg. 700
92%
93%
92%
93%
Career and Transfer Center
83%
83%
87%
80%
Office of Student Life (Clubs, Activities, Events)
82%
91%
93%
85%
Student Government (Student Senate of Chabot College)
73%
84%
97%
85%
Student Health Center
85%
89%
93%
96%
Library
93%
95%
93%
93%
Tutoring in Bldg 100 (Learning Connection, WRAC, ESL)
90%
89%
95%
88%
Tutoring in Room 3906 (Math, STEM)
85%
91%
87%
95%
Communication Lab in Rm 803
86%
86%
95%
94%
Disabled Students Programs and Services (DSPS)
88%
86%
93%
90%
Extended Opportunity Programs and Services (EOPS)
84%
83%
97%
94%
PACE Degree amd Transfer Program for Working Adults
81%
84%
90%
91%
Veteran's Office
84%
85%
96%
90%
Children's Center
82%
83%
91%
93%
Intercollegiate Athletics
88%
88%
95%
87%
College Bookstore
84%
83%
89%
88%
Food Services
78%
71%
85%
69%
Campus Safety and Security
84%
85%
89%
91%
Wireless access on campus
53%
56%
65%
73%
* Satisfaction with student services may not necessarily reflect satisfaction with the staff or the service, but with the overall process. For instance, in the case of C
includes contacting the front desk, making an appointment, trying to get in for drop-in counseling, and attending the actual counseling appointment under conditio
shortages.
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Chabot College Office of Institutional Research
Page 3
Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
Percentage who responded often or very often
Engagement in Learning
Averaging all your classes over all your semesters at Chabot,
how often have you or your instructor done the following activities?
Full time
12+ units
(n=911)
Part time
6-11 units
(n=525)
Part time
1-5 units
(n=178)
Evening/
Saturday
(n=130)
In my classes my instructors have:
• made me feel respected...
• made me feel included in the class...
• encouraged me to participate in class…
• communicated to me that I have the ability to do the work…
• communicated to me that I can succeed in college...
• communicated to me that I belong at this college...
82%
82%
79%
71%
67%
56%
85%
84%
79%
72%
68%
56%
87%
87%
88%
84%
75%
68%
87%
91%
88%
84%
75%
69%
In my classes I have:
• asked questions...
• participated in large class discussions...
• participated in small in-class discussions or projects...
• made a presentation to the class...
61%
61%
75%
55%
60%
59%
73%
52%
65%
70%
73%
49%
72%
74%
76%
53%
Outside of class time I have:
• discussed class topics or assignments with other students from my classes...
• met as a study group with other students from my classes...
• talked about class topics with family, friends, and others...
• used Email, Blackboard or other electronic means to communicate w/ an instructor
• met with my instructor to discuss assignments or my progress...
• volunteered in a community organization as part of a regular course...
48%
32%
55%
65%
37%
17%
44%
26%
52%
62%
32%
14%
43%
26%
53%
61%
35%
18%
43%
21%
50%
69%
28%
14%
On campus I have:
• tutored or taught other students (paid or voluntary)...
• participated in campus clubs, student government, or intercollegiate sports...
• had serious conversations with students of different religious beliefs or political opinions...
14%
21%
16%
8%
11%
11%
11%
10%
12%
6%
6%
8%
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Chabot College Office of Institutional Research
Page 4
Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
College-wide Learning Goals
As a result of being at Chabot, how much progress have you made in the following areas?
Percentage who responded some or a lot
Full time
12+ units
(n=911)
Part time
6-11 units
(n=525)
Part time
1-5 units
(n=178)
Evening/
Saturday
(n=130)
Communication:
• Reading effectively..
• Writing effectively..
• Speaking effectively..
• Communicating with respect for the views of others..
• Using computer technology to communicate..
79%
81%
79%
84%
73%
82%
83%
78%
84%
76%
76%
79%
78%
82%
68%
80%
83%
83%
83%
72%
Critical Thinking:
• Recognizing valid research information on the Internet
• Critical thinking (evaluating, analyzing, questioning)..
• Problem-solving (applying knowledge to new situations)..
• Mathematical skills..
• Thinking for myself..
79%
84%
82%
74%
86%
78%
80%
80%
65%
83%
78%
80%
81%
69%
81%
81%
84%
86%
78%
85%
Global and Cultural Involvement & Responsibility:
• Understanding diverse philosophies, cultures, and ways of life..
• Becoming informed about current issues affecting the US and the world..
• Ability to make a positive contribution to my community..
• Developing a personal code of values and ethics..
71%
68%
63%
68%
75%
71%
64%
72%
73%
68%
66%
71%
69%
69%
67%
72%
Development of the whole person:
• Balancing the health of my mind, body, and spirit..
• Discovering my own potential..
• Developing my creative abilities..
• Developing clear educational or career goals..
• Developing a love of learning..
67%
75%
70%
73%
70%
70%
75%
73%
75%
73%
70%
78%
73%
73%
77%
73%
80%
78%
76%
76%
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Chabot College Office of Institutional Research
Page 5
Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
Use of Library Resources
Full time
12+ units
(n=911)
78%
55%
33%
5%
I have used the library to:
Study
Do research
Use Chabot Library Website
Check out a laptop
Satisfaction with Library Resources
Library hours
Chabot Library website
Hard copy books & DVDs
Study space
Research help by librarians
Library computer lab
90%
92%
88%
92%
89%
94%
89%
93%
90%
93%
88%
95%
87%
96%
87%
90%
88%
89%
Percentage who responded sometimes or always
To complete Chabot class assignments, I use:
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Part time
Part time Evening/
6-11 units
1-5 units Saturday
(n=130)
(n=525)
(n=178)
72%
49%
53%
52%
34%
37%
34%
23%
26%
4%
2%
1%
Percentage of those who were satisfied or very
satisfied
Full time
Part time
Part time Evening/
12+ units
6-11 units
1-5 units Saturday
(n=911)
(n=525)
(n=178)
(n=130)
89%
91%
85%
91%
87%
94%
Computers
My own computer/phone
Friend/relative's computer/phone
Chabot College's computers
Percentage of all students
Full time
12+ units
(n=911)
97%
32%
78%
Part time
6-11 units
(n=525)
98%
33%
75%
Chabot College Office of Institutional Research
Part time
1-5 units
(n=178)
90%
32%
56%
Evening/
Saturday
(n=130)
92%
31%
52%
Page 6
Chabot College Fall 2015 Student Satisfaction Survey: Students by Full Time, Part Time, Evening/Saturday Status
Percentage of those responding
Waitlists
Full time
12+ units
(n=911)
Waitlist Status
52%
50%
Was on one or more waitlist(s)
Got into one or more classes from a waitlist
Part time
6-11 units
(n=525)
56%
54%
Part time
1-5 units
(n=178)
47%
48%
Evening/
Saturday
(n=130)
43%
45%
Percentage of all students
Financial Hardships
Full time
12+ units
(n=911)
This semester, I'm having a hard time paying for:
Transportation
Housing
Books
Food
Part time
6-11 units
(n=525)
Part time
1-5 units
(n=178)
Evening/
Saturday
(n=130)
28%
20%
60%
19%
23%
18%
59%
18%
28%
13%
48%
11%
20%
18%
57%
10%
41%
20%
10%
6%
78%
42%
18%
7%
7%
73%
39%
12%
6%
6%
63%
44%
15%
5%
6%
69%
Students with these numbers of financial hardships:
One
Two
Three
Four
At least one financial hardship
How much success is affected
Percentage affected some or a lot
Full time
Part time
Part time Evening/
12+ units
6-11 units
1-5 units Saturday
(n=911)
(n=525)
(n=178)
(n=130)
Effects of Financial Hardships on Success
Financial Hardships
Student with at least one hardship
85%
84%
71%
80%
78%
91%
94%
95%
77%
89%
100%
100%
58%
81%
100%
100%
74%
83%
100%
100%
Number of financial hardships
One
Two
Three
Four
Percentages can be +/- for:
FT (12+ units): 4%; PT (6-11.5 units): 5%;
PT (< 6 units); Eve/Sat: 9%
Chabot College Office of Institutional Research
Page 7