Field Date Record IN-MMD Autumn 1999

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FELTARBEID MOLL – WORKING DRAFT, 05/29/16
Field Date Record
IN-MMD Autumn 1999
Record created by: __________________
Field Study site:
Computer file name: __________________________
Associated computer files, produced documents, graphic representations:
See
KEYWORDS:
Summary & Highlights:
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Follow up to do:
1.
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3.
Further Questions, Issues, Ideas, to Explore:
1.
2.
3. .
Possible implications, Interpretations, Meanings:
Design intentions, assumptions underlying design
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FELTARBEID MOLL – WORKING DRAFT, 05/29/16
Design processes, production, work practices
Use processes, issues
Interactive media, WWWeb, multi-media design, Internet
Perspectives:
NRK-Interaktiv at central officesl, developers
NRK local users, journalists, editors
Public users, uses by the public, electronic social networks
Center-Periphery, Participation
"Digital future," Virtual Communities, Virtuality
Roles, Identity, Values
Meaning, Keywords, concepts, discourse
Field Date & Location: ___________________________
Start time: ________
End time: _______________
Documentation [indicate all forms of observational data]
HWN: ____
Audio ____
Video ____
Photographic ____ Graphical ____ Other _______
Other MMD people present:
Other NRK staff interacting with person observed:
People & activities observed:
[Name, title, organizational role(s)]
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Documents, artifacts received and/or collected:
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Comments on documents, artifacts received:
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Field notes [detailed notes]
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Comments on Core Areas of Interest:
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Core Concepts and Areas of Interest, Preliminary Working Draft
Following a common object of activity over time (trajectory, development)
Perspectives of participating communities, communities of practice
Designers, developers
Users: within NRK, within public
Intermediaries and multiple identities between design and use communities
Activities & processes of design and use
Interactions
Individuals and joint activities
Communication, coordination, collaboration
Co-construction, reflection
Artifacts
Tools, media
Ideas, concepts, e.g. design intentions
Resources: people, material and conceptual resources (may be both)
Problems, problem-solving, conflicts, gaps, dilemmas, breakdowns
Contexts (see Rough Field Guide)
Physical spaces
Organizational
Historical
Markets, Companies
Networks of actors
Time
Trajectories
Job trajectories
Project trajectories
Web site development over time
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APPENDIX: QUESTIONS FROM THE DISCUSSION
Note: all question formulations are rough, mainly taken directly from the discussion.
Need to be re-stated, re-formulated for interviews, observations, analysis, etc.
Rough categories (overlapping)
 Research questions
 Interview questions
 Questions for observations
 Methods notes, questions
Research questions

Are new conventions emerging or merging in from general Internet and Web use?

What new routines have emerged and are emerging to coordinate design and development
work? How are they emerging? How are the co-constructed by whom?

Are there new conventions for the genre of "publishing" for NRK-I? E.g., hybrids or transitions
between traditional journalistic and representational formats and conventions from radio,
television, newspapers, Internet and Web? Between text, sound, visual and graphical
representations?

District offices of NRK -- are there ways that NRK-I might change the roles of district offices
within NRK? Do the districts see NRK-I as an opportunity.
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How does it work between the voluntary nature of publishing (as understood from this first
presentation) and structures or conventions/traditions or routines to assure the authority of NRK
information?
Interview questions, observation questions
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"Digital TV" -- what does it mean? How does it change relations between media? Does it
change relations between the public and NRK? Does it change roles and interactive media
design processes and uses?
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Roles are new and changing and not self-evident (not clear on the surface). What are these
roles? What do they mean for identities? What do they mean in practice? What do they do?
How are they interrelated? How have roles changed and how are they changing? How are
relationships between journalists, editors, interactive media (Internet, Web) developers and
designers changing? How are journalists' roles changing?

"Real interactivity" -- what does it mean in the talk (discourse) of NRK Interaktiv & Valg 99?
Q
When are good times to observe and learn about activities? What are typical work patterns
and schedules?
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Q
Interviews
Ask about job trajectories, how long people have been there, across which
projects, in which roles?
Q
Who is who? Who were the nerds? Who is doing what?
Q
Why is NRK-Interaktiv in a separate space, building, institutional setting [Research park at
UIO] from the journalists and editors?
Q
Why at the University research park rather than at NRK?
Q
Why located separately from the journalists and editors?
Q
What are the positions of NRK-I staff within NRK overall organizational structures?
Q
What are the women in the office nearby doing? Are they working at the Help Desk?
Q
What does a "Net journalist" do? [One of the NRK contacts for us is a "Net journalist."]
Q
How do people know what they are supposed to do, given that overall strategies seem
unclear? What holds the work together?
Q
Who is handling the visual design? How are decisions made about how to present?
Q
Are there editorial processes and structures governing what goes on the Web or is it as
voluntary as it sounds?
Q
Are there formal rules or does publishing work according to shared conventions among the
NRK-I staff?
Q
How does the voluntary nature of publishing work with the authority of knowledge,
credibility, of NRK-identified material?
Q
What are the different interpretations about publishing, what it means, what conventions it
should follow, how it should look, what content it should have?
Q
How will people see this?
Q
Journalists are supposed to present their view--when they don't have that, what are they
delivering? How do they make decisions about what to publish and how? Why do they think so?
Q
Why did they have problems to get money for Interaktiv?
Q
What do the journalists (still in traditional journalist roles) think? How do they see the
changes?
Q
What are the different roles among journalists?
Q
The introduction was from a NRK central perspective -- what about the journalists out
there?
 "Web journalists," knowledge of the Web among journalists
Q
What are their relations to the Web? How well do they know the Web before NRK-I?
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FELTARBEID MOLL – WORKING DRAFT, 05/29/16
Q
Q
Have they used the Web before? How? For what purposes?
What are they going to publish on the Web? How do they want to publish it?
Censorship
Political discourse
Q
How do they screen the Net and Web?
Q
What else are they unconsciously censoring regarding political discourse?
Q
What do they consider to be radically biased?
Q
How are the boundaries of 'responsible,' 'acceptable' political discourse constructed? Are the
boundaries different in NRK-I from other traditions in journalism?
Journalism, values, concepts, conventions, change
Q
Do concepts of journalistic neutrality and objectivity change in NRK-I from previous
traditions? Are they challenged by use, design, constraints, less controllability of discourse via
interactive media?
Methods notes, questions
Methods
Want to know more about the history--look for people who have been there longer.
Methods note: observing with Help Desk staff may give insights into recurring problems users are
having.
Methods note: observing with Help Desk staff may give insights into recurring problems users are
having.
Methods note For user perspective, this educational outreach may provide some opportunities for
understanding these groups of users within the public.
Methods note For user perspective, this educational outreach may provide some opportunities for
understanding these groups of users within the public.
Methods notes
 Could follow the race issue from perspectives of public users, NRK users.
 Could conduct discourse analysis of on-line discussions (will they be archived throughout the
period?).
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