FELTARBEID MOLL – WORKING DRAFT, 05/29/16 Field Date Record IN-MMD Autumn 1999 Record created by: __________________ Field Study site: Computer file name: __________________________ Associated computer files, produced documents, graphic representations: See KEYWORDS: Summary & Highlights: . Follow up to do: 1. 2. 3. Further Questions, Issues, Ideas, to Explore: 1. 2. 3. . Possible implications, Interpretations, Meanings: Design intentions, assumptions underlying design Mmd1_jg.doc 05/29/16, J. Gregory Page 1 FELTARBEID MOLL – WORKING DRAFT, 05/29/16 Design processes, production, work practices Use processes, issues Interactive media, WWWeb, multi-media design, Internet Perspectives: NRK-Interaktiv at central officesl, developers NRK local users, journalists, editors Public users, uses by the public, electronic social networks Center-Periphery, Participation "Digital future," Virtual Communities, Virtuality Roles, Identity, Values Meaning, Keywords, concepts, discourse Field Date & Location: ___________________________ Start time: ________ End time: _______________ Documentation [indicate all forms of observational data] HWN: ____ Audio ____ Video ____ Photographic ____ Graphical ____ Other _______ Other MMD people present: Other NRK staff interacting with person observed: People & activities observed: [Name, title, organizational role(s)] Mmd1_jg.doc 05/29/16, J. Gregory Page 2 FELTARBEID MOLL – WORKING DRAFT, 05/29/16 Documents, artifacts received and/or collected: . Comments on documents, artifacts received: . Field notes [detailed notes] . Comments on Core Areas of Interest: . Mmd1_jg.doc 05/29/16, J. Gregory Page 3 FELTARBEID MOLL – WORKING DRAFT, 05/29/16 Core Concepts and Areas of Interest, Preliminary Working Draft Following a common object of activity over time (trajectory, development) Perspectives of participating communities, communities of practice Designers, developers Users: within NRK, within public Intermediaries and multiple identities between design and use communities Activities & processes of design and use Interactions Individuals and joint activities Communication, coordination, collaboration Co-construction, reflection Artifacts Tools, media Ideas, concepts, e.g. design intentions Resources: people, material and conceptual resources (may be both) Problems, problem-solving, conflicts, gaps, dilemmas, breakdowns Contexts (see Rough Field Guide) Physical spaces Organizational Historical Markets, Companies Networks of actors Time Trajectories Job trajectories Project trajectories Web site development over time Mmd1_jg.doc 05/29/16, J. Gregory Page 4 FELTARBEID MOLL – WORKING DRAFT, 05/29/16 APPENDIX: QUESTIONS FROM THE DISCUSSION Note: all question formulations are rough, mainly taken directly from the discussion. Need to be re-stated, re-formulated for interviews, observations, analysis, etc. Rough categories (overlapping) Research questions Interview questions Questions for observations Methods notes, questions Research questions Are new conventions emerging or merging in from general Internet and Web use? What new routines have emerged and are emerging to coordinate design and development work? How are they emerging? How are the co-constructed by whom? Are there new conventions for the genre of "publishing" for NRK-I? E.g., hybrids or transitions between traditional journalistic and representational formats and conventions from radio, television, newspapers, Internet and Web? Between text, sound, visual and graphical representations? District offices of NRK -- are there ways that NRK-I might change the roles of district offices within NRK? Do the districts see NRK-I as an opportunity. How does it work between the voluntary nature of publishing (as understood from this first presentation) and structures or conventions/traditions or routines to assure the authority of NRK information? Interview questions, observation questions "Digital TV" -- what does it mean? How does it change relations between media? Does it change relations between the public and NRK? Does it change roles and interactive media design processes and uses? Roles are new and changing and not self-evident (not clear on the surface). What are these roles? What do they mean for identities? What do they mean in practice? What do they do? How are they interrelated? How have roles changed and how are they changing? How are relationships between journalists, editors, interactive media (Internet, Web) developers and designers changing? How are journalists' roles changing? "Real interactivity" -- what does it mean in the talk (discourse) of NRK Interaktiv & Valg 99? Q When are good times to observe and learn about activities? What are typical work patterns and schedules? Mmd1_jg.doc 05/29/16, J. Gregory Page 5 FELTARBEID MOLL – WORKING DRAFT, 05/29/16 Q Interviews Ask about job trajectories, how long people have been there, across which projects, in which roles? Q Who is who? Who were the nerds? Who is doing what? Q Why is NRK-Interaktiv in a separate space, building, institutional setting [Research park at UIO] from the journalists and editors? Q Why at the University research park rather than at NRK? Q Why located separately from the journalists and editors? Q What are the positions of NRK-I staff within NRK overall organizational structures? Q What are the women in the office nearby doing? Are they working at the Help Desk? Q What does a "Net journalist" do? [One of the NRK contacts for us is a "Net journalist."] Q How do people know what they are supposed to do, given that overall strategies seem unclear? What holds the work together? Q Who is handling the visual design? How are decisions made about how to present? Q Are there editorial processes and structures governing what goes on the Web or is it as voluntary as it sounds? Q Are there formal rules or does publishing work according to shared conventions among the NRK-I staff? Q How does the voluntary nature of publishing work with the authority of knowledge, credibility, of NRK-identified material? Q What are the different interpretations about publishing, what it means, what conventions it should follow, how it should look, what content it should have? Q How will people see this? Q Journalists are supposed to present their view--when they don't have that, what are they delivering? How do they make decisions about what to publish and how? Why do they think so? Q Why did they have problems to get money for Interaktiv? Q What do the journalists (still in traditional journalist roles) think? How do they see the changes? Q What are the different roles among journalists? Q The introduction was from a NRK central perspective -- what about the journalists out there? "Web journalists," knowledge of the Web among journalists Q What are their relations to the Web? How well do they know the Web before NRK-I? Mmd1_jg.doc 05/29/16, J. Gregory Page 6 FELTARBEID MOLL – WORKING DRAFT, 05/29/16 Q Q Have they used the Web before? How? For what purposes? What are they going to publish on the Web? How do they want to publish it? Censorship Political discourse Q How do they screen the Net and Web? Q What else are they unconsciously censoring regarding political discourse? Q What do they consider to be radically biased? Q How are the boundaries of 'responsible,' 'acceptable' political discourse constructed? Are the boundaries different in NRK-I from other traditions in journalism? Journalism, values, concepts, conventions, change Q Do concepts of journalistic neutrality and objectivity change in NRK-I from previous traditions? Are they challenged by use, design, constraints, less controllability of discourse via interactive media? Methods notes, questions Methods Want to know more about the history--look for people who have been there longer. Methods note: observing with Help Desk staff may give insights into recurring problems users are having. Methods note: observing with Help Desk staff may give insights into recurring problems users are having. Methods note For user perspective, this educational outreach may provide some opportunities for understanding these groups of users within the public. Methods note For user perspective, this educational outreach may provide some opportunities for understanding these groups of users within the public. Methods notes Could follow the race issue from perspectives of public users, NRK users. Could conduct discourse analysis of on-line discussions (will they be archived throughout the period?). Mmd1_jg.doc 05/29/16, J. Gregory Page 7