U n i versity of Northern Iowa BUILDING ON EXCELLENCE 2000 NCA Self-Study Report CRITERION II RESOURCES 41 CRITERION II RESOURCES U n i versity of Northern Iowa CRITERION II: The institution has effectively organized the human, financial and physical resources necessary to accomplish its purposes The University of Northern Iowa has a proven track record of effectively managing its human, financial, and physical resources. Our organizational structure is designed to manage these valued resources in a manner that most effectively advances our mission. It begins with the essential oversight function of the Iowa Board of Regents and extends through our divisions of Academic Affairs, Educational and Student Services, and Administration and Finance. Effective Governance by the State Board of Regents The State Board of Education (now called Board of Regents, State of Iowa) was created in 1909 to govern and coordinate the state institutions under its jurisdiction. As specified in Chapter 262 of the Code of Iowa, the Board of Regents is the governing body for the University of Northern Iowa, Iowa State University, University of Iowa, The Iowa Braille and “Effective management practices marked by continuous selfexamination and improvement are intrinsic to the Board’s operational culture.” Sight-Saving School, and The State School for the Deaf. The Governor appoints the nine members of the board for six-year terms, with confirmation by the Senate. There must be gender balance on the Board and no more than five members of the same political party. One member must be a full-time student enrolled at either the graduate or undergraduate level at one of the state universities. The Board convenes the representatives of the Central Administrative units of the Regent institutions monthly (though not always in January and August) at one of the Regent institutions. The proceedings of the Board’s monthly meetings are formalized in the General Docket (a public document), which serves as the Board’s agenda and chronicles the major issues. Meeting minutes serve as the official record of the actions of the Board. The Board both governs and coordinates functions of the state institutions under its jurisdiction. Pursuant to this authority, it establishes the institution’s mission, adopts longrange plans, makes educational policy, appoints presidents and other institutional officials, reviews and approves budgets for submission to the Governor and State General Assembly, establishes the annual operating budget and personnel policies, oversees the business operations of the University, reviews and approves academic programs, adjudicates disputes, and advocates for the Regent institutions with other State educational agencies and with the public. As explained in the Board’s culture statement (http://www.state.ia.us/regents/stratplan), the Board governs by delegating appropriate authority to the university presidents. Each institution develops its own governance structure, and the Regents have oversight of operations and management. As evidence of the Board’s commitment and resolve, we quote 42 from the Regents’ culture statement: “Effective management practices marked by continuous self-examination and improvement are intrinsic to the Board’s operational culture.” The Board Office is responsible for preparing the docket and records of Board actions, commissioning reports, charging committees to study issues, providing staff assistance to the Board, reviewing and analyzing institutional proposals, and preparing recommendations to the Board. The Board Office, which keeps the Regent institutions apprised of national trends CRITERION II RESOURCES U n i versity of Northern Iowa and issues, is located in Des Moines and headed by an Executive Director. At the University of Northern Iowa, the Executive Assistant to the President submits institutional requests and materials to the Board Office for the monthly Regent meetings and responds to inquiries from the Board Office. Board members are accessible to all constituencies on and off campus. Moreover, the university presidents are authorized and encouraged to utilize appropriate faculty, students, and staff representatives as institutional resource persons at each Board meeting when, in their judgment, it is desirable. Students, faculty, and staff may request an opportunity to appear before the Board to discuss matters of interest and may request that an item be included on the docket. The Board is also accessible through UNI’s website at www.uni.edu/pres/policies/bor. Organizational Structures at the University of Northern Iowa Various documents relating to the University’s organizational structure are available at The University of Northern Iowa’s policies and procedures are clearly defined and accessible. http://www.uni.edu/infosys/administration.html. Policies and Procedures The University of Northern Iowa’s policies and procedures are clearly defined and accessible. During the past year, the University’s Policy Review Committee has been reviewing and modifying, as appropriate, all University-wide policies, which are now available via the Web (http://www.uni.edu/pres/policies/). The policies and procedures of the Board of Regents, applicable at all three Iowa Regent universities, are also available electronically (http://www2.state.ia.us/regents/). These policies and the processes by which they are amended contribute to the stability and collegiality of the University. Stability in Change The following changes have occurred in the last ten years at the senior administrative level: 1. President Robert D. Koob became the eighth President of UNI in 1995, replacing Constantine Curris, who assumed the presidency at Clemson University, South Carolina. 2. Provost Aaron Podolefsky, former Dean of the College of Social and Behavioral Sciences, 43 was named interim Provost and Vice President for Academic Affairs (1998-1999), and CRITERION II assumed the permanent position in 1999 following a national search. He replaced former RESOURCES VP for Academic Affairs and Provost, Nancy Marlin, who left UNI to become Provost and U n i versity of Northern Iowa VP for Academic Affairs at San Diego State University. 3. The VP for Educational and Student Services, Renee Romano, assumed her present position in 1999 after a national search, to replace Sue Follon, who passed away. 4. The Associate VP for University Advancement, William Calhoun, replaced Joe Mitchell, who became Senior VP for Development & Planning at Marshall University, West Virginia. 5. Since November 1, 2000, Eunice Dell has served as interim VP for Administration and Finance, replacing John Conner who left UNI to take an equivalent position at the University of Illinois in Springfield. Except for the President, himself an alumnus, the current senior administrators come to their positions with previous career experience at this institution. Therefore, despite a number of changes at the top level of administration, there is considerable stability and continuity in the senior administrative positions. Except for the President, himself an alumnus, the current senior administrators come to their positions with previous career experience at this institution. Administrative Organization Organizational charts for various administrative and academic divisions of UNI are provided in Appendix B. Cabinet Dr. Aaron Podolefsky, Provost and Vice President for Academic Affairs Dr. Renee Romano, Vice President for Educational and Student Services Ms. Eunice Dell, Interim Vice President for Administration and Finance Mr. William Calhoun, Vice President for University Advancement Dr. Patricia Geadelmann, Executive Assistant to the President/Director of External Relations Ms. Carol Bodensteiner, Special Assistant to the President/Marketing Qualified and Experienced Administrative Personnel The University of Northern Iowa considers good administration by skilled leaders to be one of its strongest assets. The current holders of higher offices and the process for bringing skilled administrators to the University are both exemplary. University policies and procedures (see at http://www.uni.edu/pres/policies/) define the process for recruiting, nominating and appointing administrators and academic department heads, while Board of Regents personnel rules (see at http://www2.state.ia.us/regents/policy/) also establish policy for the appointment of administrative leaders at the institution. The Faculty Senate authorized review of the University presidency on October 18, 1976, 44 and periodic evaluations have been conducted since the spring of 1977. Dr. Koob began his service to the University of Northern Iowa in the Fall of 1995 and was reviewed by the faculty CRITERION II in spring 2000 (see http://www.uni.edu/senate/). RESOURCES For the purpose of encouraging a broader dialogue on the University presidency and President Koob's performance, a subcommittee of the Faculty Senate, Faculty Senate Chair, Chair of the Faculty, and Graduate Faculty Chair modified the traditional procedure. A new U n i versity of Northern Iowa survey instrument was developed and a web link was created for accessing two documents: a self-evaluation prepared at the request of the evaluation committee by President Koob (and required annually by the Board of Regents); and a review of selected research literature prepared by Dr. Roger Sell, Director of the Center for the Enhancement of Teaching, on "Selected Contributions of the Research Literature on Colleges and Universities and the Role Performance of Effective Presidents.” The new survey questionnaire was sent to each member of the faculty by March 1, 2000. Although the response rate was low (only 28.4 percent on average and 32 percent from full professors), responses were very positive of most aspects of the President’s performance and initiatives, while some issues were mentioned both as a strength and as a weakness, reflecting differences in faculty opinion. The primary recommendation of the Presidential Committee was that President Koob consult more with the faculty to discuss his philosophy and perspectives. As a result of UNI’s commitment to excellence in leadership, the institution can take pride in the academic and intellectual accomplishments as well as the administrative experience of its leaders. An active and participatory student government has long been one of UNI’s strengths. Campus Governance Student Governance UNI Student Government provides governance of students by students. A web site (http://www.uni.edu/nisg/) provides the NISG constitution and bylaws, description of the executive, legislative, and judicial branches of student government, lists of officers and senators (with links to their e-mail), and a list of University committees on which NISGappointed students may serve. Student government, advised by the Director of Maucker Union, keeps abreast of student opinion and strives to support student requests, such as the Panther Shuttle bus service and a housing availability list. Among the variety of other services offered free to students are a nighttime safety escort service, diversity appreciation programs, lectures, concerts, a student-managed radio station, and legal services. In spring 2000, UNI students were the first in Iowa to vote on-line in student government elections. This convenience for students resulted in an increase in voter participation of almost ten percent. An active and participatory student government has long been one of UNI’s strengths. In the last decade, diligent officers and senators have been instrumental in ensuring that 45 CRITERION II RESOURCES U n i versity of Northern Iowa students are represented in all areas of the University community. These student representatives have been commended publicly by UNI presidents for providing leadership and advocacy with the Board of Regents and State of Iowa. Student government leaders also address the Board of Regents on issues such as tuition and fees. Faculty Governance The Faculty The Faculty Constitution asserts for the faculty and University Faculty Senate the right to be adequately informed about and to participate jointly with the administration in the determination of policy touching all University operations. The faculty may also formulate and recommend policies to the President of the University on all subjects of University concern. In addition, the faculty is to play a central role in formation and adoption of educational policy and may adopt recommendations and resolutions on any matter touching on the general welfare of the University. Moreover, the faculty assumes the major role in decisions related to (1) curricular matters, (2) standards for granting of academic degrees and academic credit, and (3) educational policies. The faculty also participates in the nomination and review of academic administrators. The Faculty Constitution asserts for the faculty and University Faculty Senate the right to be adequately informed about and to participate jointly with the administration in the determination of policy touching all University operations. The Faculty Constitution delegates to the appropriate faculty of each college the matters lying essentially within the jurisdiction of a single college. Decisions made by the faculty within a particular college, however, are subject to review by the University faculty and/or the University Faculty Senate upon a finding (by a college faculty, college dean, the Provost and Vice President for Academic Affairs, or the University Faculty Senate) that the questioned decision affects another college or the general University. Faculty Senate The Faculty Constitution empowers the University Faculty Senate to serve as the principal representative of the University faculty (http://www.uni.edu/senate/). The Senate operates through a system of standing and ad hoc committees and holds regular meetings twice each month during the academic year. The Senate can act for the faculty on all matters within the jurisdiction of the faculty with three exceptions: (a) the Senate cannot amend the Constitution, (b) if in emergencies the Senate has set aside a decision of the full faculty by a two-thirds vote, this vote is subject to subsequent review by the total faculty, and (c) matters subject to collective bargaining (see United Faculty below). Membership of the University Faculty Senate is in proportion to the number of voting faculty within each undergraduate college as well as a representative from the Library and two representatives of the non-voting faculty. The representatives from the non-voting faculty and the Chair of the Faculty are non-voting members of the Senate. Currently, the University Faculty Senate has nineteen members, with the largest number of Senators coming from the College of Education and the College of Humanities and Fine Arts (four each). 46 Graduate Faculty The primary function of the Graduate Faculty is to provide educational experiences and set policy associated with graduate programs at the University. The Graduate Faculty constitutes the Graduate College, the academic unit responsible for graduate programs at the University. Members of the Graduate Faculty normally hold rank in one of the academic colleges. Membership on the Graduate Faculty is restricted, as defined in the Constitution of CRITERION II RESOURCES U n i versity of Northern Iowa the Graduate Faculty (available at http://www.grad.uni.edu/Council/GovDocs/GFConst.htm). Graduate Council The principal decision-making body of the Graduate Faculty is the Graduate Council. The Council acts on behalf of the Graduate Faculty on all matters of graduate educational policy and curriculum. It has the power to act on all matters within the jurisdiction of the Graduate Faculty except to amend the Faculty Constitution. The Council is not empowered to set aside decisions made by the Graduate Faculty, except in emergencies and then only by a two-thirds vote. Its actions are subject to review by the Graduate Faculty. The Council is advisory to the Dean of the Graduate College and responsible to the Graduate Faculty and thus to the University Faculty as a whole. The Graduate Council makes available its archives (1990-1997), current agenda, membership lists and minutes since 1997, and governing documents (Graduate Faculty Constitution and Graduate Council Bylaws) on its website (http://www.grad.uni.edu/council/html) United Faculty The UNI-United Faculty (UF) is the organization that represents faculty in collective The relationship between the faculty and administration is guided by A Master Agreement Between the State of Iowa Board of Regents and the UNI–United Faculty and by Iowa Code. bargaining. The organization’s constitution and bylaws guide its organization and operations. United Faculty is affiliated with the Iowa State Education Association and the National Education Association. The relationship between the faculty and administration is guided by A Master Agreement Between the State of Iowa Board of Regents and the UNI – United Faculty and by Iowa Code. The Master Agreement is negotiated on a biennial basis and covers the following major topics: (1) evaluation procedures, (2) personnel files, (3) staff reductions, (4) summer employment, (5) leaves, (6) salaries, and (7) insurance benefits. The Current Master Agreement (July 1, 1999-June 30, 2001) is found in Appendix D and is available on the web at http://www.uni.edu/vpaa/faculty_contract/. Iowa Code (Title 1. Subtitle 8. Chapter 20) requires good-faith negotiations in several major areas and prohibits faculty from bargaining retirement benefits. Disputes between faculty and the administration that involve possible violations of the Master Agreement and/or violations of Iowa Code are usually discussed informally by United Faculty representatives and the administration prior to entering into formal grievance procedures. The Master Agreement provides two formal grievance procedures: a non-binding 47 CRITERION II RESOURCES U n i versity of Northern Iowa arbitration procedure in tenure and promotion decisions and a binding arbitration procedure in all other alleged violations of the Master Agreement. The Iowa Personnel Employment Board resolves allegations of Iowa Code violations. Professional and Scientific Personnel Governance The Professional and Scientific Council remains the voice of P&S personnel to the central administration and Board of Regents and links the 465 P&S personnel on this campus with colleagues at the other two Regent universities. Of the 15 members of the Council, 11 to 13 provide proportional representation in each of the administrative divisions, with the rest at large. In the past decade hundreds of P&S staff have participated in Council deliberations as members of the Council or as committee members. Historically, printed minutes and agendas of Council meetings have been provided to all P&S staff. More recently, agendas and minutes are transmitted by e-mail. The minutes contain a list of current Council officers and representatives. In addition, meeting notices, current membership lists, the constitution, meeting minutes, information about the Council and committees, “hot topics,” upcoming committee meetings, and links to pages about P&S benefits are available at http://www.uni.edu/ps_council. Merit employees continue to be governed by both the Regent Merit System Rules and the American Federation of State, County, and Municipal Employees (AFSCME) collective bargaining agreement. In 1994, UNI’s Human Resource Services provided each P&S staff member with a handbook containing P&S policies and procedures, payroll information, compensation classification charts, information about the Council and its constitution, and other useful information. A continuous review process for P&S policies and procedures has been in place for the past 16 years. This review process seeks to ensure policies and procedures are appropriately responsive to the current P&S needs. In the past decade the Council has increased its effectiveness in the following ways: • Adding a committee to welcome new P&S personnel to campus. • Helping to inform P&S members involved in grievance proceedings . • Surveying P&S staff on salary, fringe benefit, and satisfaction issues. • Hosting a “Meet the Prez” event every year for P&S employees to meet former President Curris and current President Koob. • Creating the new World Wide Web site for distribution of information to P&S personnel. • Utilizing a P&S employee LISTSERV for information distribution. • Increasing and enhancing communication efforts among P&S employees, Human Resource Services, and the Cabinet. With P&S representatives of the other Regent universities, UNI’s P&S Council leaders have been discussing proposed changes to the early retirement program, support for employee rights and responsibilities, and grievance processes at the three institutions. Merit Employee Governance Merit employees continue to be governed by both the Regent Merit System Rules and the 48 American Federation of State, County, and Municipal Employees (AFSCME) collective bargaining agreement. Work rules and the Regent Merit System Rules are accessible through CRITERION II the www.uni.edu/hrs/merithb web site. RESOURCES In recent months the Merit employees have begun to create a new governance council – the Merit Personnel Advisory Committee (M-PAC) – to represent them in areas not covered by collective bargaining laws. Seven M-PAC members were elected in early May 2000. Just as U n i versity of Northern Iowa faculty are represented by United Faculty for employment concerns and by the Faculty Senate for academic matters, Merit employees will now be represented in both employment and other campus issues. The M-PAC members, assisted by leaders of the P&S Council and UNI-SCMP, will draft an M-PAC constitution and bylaws. Supervisory and Confidential Merit Personnel Since UNI’s last self-study, a new governance council has been created; UNI-SCMP represents UNI’s 84 confidential clerical, supervisory clerical, and supervisory non-clerical personnel. The origin of the group was a court case in the early 1990s by AFSCME to recover from the State of Iowa both a salary shortfall and accumulated interest when the State failed to fund fully the negotiated salary increase for Merit personnel. Supervisory and confidential merit personnel appealed to the UNI Cabinet for equivalent redress and in the process formed themselves into a group distinct from Merit employees. UNI-SCMP provides communication with the administration and Board of Regents and links supervisory and confidential merit personnel on this campus with colleagues at the other two Regent universities via the Regents’ Interinstitutional Supervisory and Confidential Advisory Committee (RISCAC). The five members of the council provide representation for “The culture of the University of Northern Iowa is characterized by a long-standing commitment to student learning and to excellence in teaching.” each of the three personnel groups and at-large representation. Agendas and minutes of council meetings are transmitted by e-mail to UNI-SCMP personnel. The minutes contain a list of current officers and representatives. In addition, meeting notices, current membership lists, the constitution, and bylaws are available at www.uni.edu/hrs/super. In the past few years UNI-SCMP has accomplished a number of objectives: • Adding a committee to welcome new UNI-SCMP personnel to campus. • Creating a WWW site for distribution of information to UNI-SCMP personnel. • Utilizing a LISTSERV for information distribution. • Increasing and enhancing communication efforts among UNI-SCMP personnel and with P&S employees, Human Resource Services, and the Cabinet. Governance groups have clearly been active and involved. Continuing commitment of UNI to involve all members of the University community in governance is reflected in Objective 5.4 of the 2001-2006 Strategic Plan: Increase faculty, staff and student participation in University governance activities. 49 CRITERION II RESOURCES U n i versity of Northern Iowa A Student Body Appropriate for the University The University’s mission states that it is “committed to providing a diverse, dynamic learning environment, founded on a strong liberal arts curriculum.” We also state in our culture statement that “the culture of the University of Northern Iowa is characterized by a longstanding commitment to student learning and to excellence in teaching.” We are committed to being the best possible institution for student learning, based upon the quality of our culture and educational environment, which requires sufficient resources. Table II.1 shows our total headcount enrollment for the past 11 years is as follows: The University of Northern Iowa has attained and maintained both an appropriate size and an excellent student profile. Table II.1: Headcount Enrollment Table II.2: Ten-Year Headcount Enrollment Projections Current projections show that we will enroll approximately 14,000 throughout the next decade. Projections for the next five years after 2004 predict a slight drop in enrollment as the size of the high school graduating classes in Iowa declines. Our enrollment is primarily based upon residents of this State, so as the size of Iowa high school graduating classes rises or falls, so does the general pattern of our enrollment. Therefore our enrollment for the foreseeable future should remain within our desired range for providing effective educational services and benefits to students. We expect that our student-to-faculty ratio will continue to be around 16:1. 50 CRITERION II RESOURCES U n i versity of Northern Iowa Figure II.1: Ten-Year Headcount Enrollment Projections The University of Northern Iowa has attained and maintained both an appropriate size and an excellent student profile. Admission requirements at UNI, as at the other Regent universities, continue to be moderately selective. In the last decade we have increased math and science expectations for our students entering the University directly from high school. Composite ACT scores for admitted students continue to average 23, typical for doctoral-granting institutions. Although up to 10 percent of each entering freshmen class may be admitted from the lower half of their high school graduating class, the actual percentage of students admitted from the lower half has been less than 10 percent for every year this past decade. One area requiring continued work is the percentage of minority students admitted to and retained at the University. More than a decade ago the Board of Regents set a goal of The University has organized most of its services to students in a single division, the Division of Educational and Student Services. 8.5 percent minority enrollment for all Regent universities. Between 1992 and 2000, 3.8 percent to 4.8 percent of the student body identified itself as minority. During this same period the diversity of the faculty and staff increased, and many departments now exceed university affirmative action goals. The University’s strategic plans have established goals and objectives to improve minority enrollment and minority retention (see Goal 2B of the 1996-2001 plan at http://www.uni.edu/pres/1996-2001strategicplan/ and Objective 4.1 of the 2001-2006 strategic plan at http://www.uni.edu/pres/2001-2006strategicplan/). The University has also undertaken targeted efforts to increase the number of international students. Goals 2A and 2B of the 1996-2001 strategic plan at (http://www.uni.edu/pres/1996-2001strategicplan/ and Goal 4 of the 2001-2006 strategic plan at (http://www.uni.edu/pres/2001-2006strategicplan/) address this initiative. An ongoing enrollment goal is to increase the number of high-ability students at the University. Goal 1A of the 2001-2006 strategic plan and Objective 1.2 of the 2001-2006 strategic plan demonstrate the University’s interest in attracting additional high-ability students through the creation of a University-wide honors program. This new honors program has received Faculty Senate and Board of Regents approval. 51 CRITERION II RESOURCES U n i versity of Northern Iowa Services for Student Success Division of Educational and Student Services The University has organized most of its services to students in a single division, the Division of Educational and Student Services. This Division is responsible for assuring that students are properly admitted and afforded appropriate assistance in attaining their educational objectives. The Division of Educational and Student Services employs approximately 120 professional and 225 support staff. Programs and services include: enrollment services new-student orientation academic advising services examination services registration services housing and dining services leadership studies counseling services health services wellness and recreation services learning assistance co-curricular advising services placement and career services financial aid services international student services student employment services multicultural education disability services special event programming A vice president, who is a member of the President’s Cabinet, heads the Division. The To meet expanding and changing student needs since 1991 as well as address concerns identified in the 1991 self-study, the Division of Educational and Student Services has made significant investments nine departments and the Leadership Studies Program that make up the Division are headed by senior directors who include women and minorities. A more complete discussion of these activities is found in the Educational and Student Services Division Self-Study Report 2000 located in the UNI/NCA Resource Room. This Division has a history of providing excellent student services. To meet expanding and changing student needs since 1991 as well as to address concerns identified in the 1991 self-study, the Division of Educational and Student Services has made significant investments in the following areas: • Enrollment management – implemented Enrollment Management Action System (automated enrollment management system); Student Telecounseling Admissions Representatives (STARS); minority student recruitment • Multicultural education – upgraded the position of coordinator to director; added a second full-time merit position; created a permanent programming budget • Health, wellness and counseling services – construction of a new $19 million Wellness and Recreation Center; accreditation of Student Health Clinic • Revision of the student conduct code • Substance abuse education and prevention – appointment of a full-time coordinator following receipt of a $225,000 grant from The Fund for the Improvement of Postsecondary Education (FIPSE) • Residence services – construction of a new $9.3 million multi-suite residence hall for upper-class students; wired all residence hall rooms for both cable and computer hookup (port per pillow); established 24-hour student computer labs in Towers and Redeker 52 Dining Centers; voice-messaging services provided for all residents; development of a campus-wide food service master plan along with a plan for phased implementation • Implementation of on-line registration; expanded degree audit and academic planning capabilities of student information system • Student scholarship program – appointment of a full-time coordinator; $12 million raised in private contributions CRITERION II RESOURCES U n i versity of Northern Iowa • Expanded co-op/intern and experiential education opportunities • Student surveys – campus climate; student needs and satisfaction; College Student Experience Questionnaire (CSEQ); Student Involvement Survey; Alumni Survey; consultant surveys and studies; focus groups; persistence studies • Enhanced financial aid packaging for minority students • Desktop computing, network development, enhanced/expanded mainframe applications to improve services to students In addition to the above, planning has begun for a $13 million remodeling of the student union that will also incorporate relocation and construction of a new Center for Multicultural Education. Underway is a $41 million project to remodel all University dining centers as well as address deferred maintenance concerns and fire safety. Plans have also been initiated for the remodeling of Gilchrist Hall to create a one-stop student services center. Goal statements and copies of architect and consultant reports for all of these projects are available in the Office of the Vice President for Educational and Student Services. Since 1991, the Division of Educational and Student Services added 23 positions, 17 with new funding and 6 through reallocation. In addition to these positions that were funded with State monies, 10 new positions were added with funding from income-generating programs The University has been diligent in remodeling and upgrading existing classroom space to meet the technology needs of faculty for classroom instruction. and services. All new positions were created to accomplish stated institutional goals and objectives contained in the 1991-1996 and the 1996-2001 strategic plans. Division of Academic Affairs While the principal responsibility for delivering student services is assigned to the Division of Educational and Student Services, Academic Affairs provides academic advising in the colleges, some learning services and several minority student recruitment and retention services. This assignment of responsibilities is a function of the following: • A decision in 1971 to centralize student services in a single division, i.e., the Division of Educational and Student Services. • A 30-year history of leadership by the Provost’s office in the area of federally funded programs for first-generation and at-risk students. • Assignment of academic advising of declared majors to members of the faculty. In addition to the federally funded Student Support Services program, the Educational Opportunity Program also directs the University-funded Center for Academic Achievement. The Center provides learning assistance in the areas of writing and mathematics. (Assistance 53 CRITERION II RESOURCES U n i versity of Northern Iowa in the areas of reading and learning is provided through the office of Academic Advising Services, a department in the Division of Educational and Student Services.) Academic departments and colleges have responsibility for advising declared majors. Deciding (undeclared) students are advised by the Academic Advising Services in the ESS division. The College of Business Administration and the College of Education have established college advising centers and tutoring assistance, and have also hired staff to recruit and retain minority students. At the graduate level, the Associate Dean for Student Services (Graduate College) serves as the academic advisor for all non-degree students. Non-degree students also seek out faculty as advisors in their primary area of interest. The Associate Dean is also responsible for articulating, monitoring, and implementing (on behalf of the Dean of the Graduate College) graduate academic policies and procedures related to admission, academic progress, the development and implementation of individual student academic programs, graduate student academic grievances, and the orientation of new graduate assistants. The Rod Library and Information Technology Services offer extensive orientation and instructional programs for students. Examples include training in UNISTAR, Lexis-Nexis Academic Universe, and UnCover. During the 2000 legislative session, the University secured funding for its highest priority, an addition to McCollum Science Hall. Supportive Physical Facility and Other Learning Spaces The University of Northern Iowa provides a physical facility supportive of teaching and learning. At the heart of our 915-acre campus are the Rod Library and Maucker Union in a vehicle-free zone, surrounded by academic and administrative buildings and then residence, athletics, and wellness facilities. The Campus Master Plan for physical facilities was established in 1968, with a major review in 1984 and an update in 1995. Regular review processes are in place, including reports to the Board of Regents, and contributions to the Board’s Five-Year Capital Priority Plan. Care is taken that the facilities master plan supports the University’s strategic plan (see Goals 5 and 7 of the 2001-2006 Strategic Plan) and maintains a pedestrian-oriented, compact, park-like campus. Classrooms The University has been diligent in remodeling and upgrading existing classroom space to meet the technology needs of faculty for classroom instruction. Virtually all rooms are wired for computer access, and the number of classrooms with full multimedia capabilities has been increasing annually. For instance, all classrooms in the renovated Lang Hall will be equipped with state-of-the-art multimedia systems. The University continues to evaluate instructional needs and is committed to providing students with sophisticated learning environments. Based upon an Annual Report of Space Utilization and the Registrar’s ability to schedule 54 courses that accommodate classroom requests by individual units, the number of generalpurpose classrooms currently is sufficient for an enrollment of our size. Difficulties are CRITERION II encountered during some hours. As the enrollment of the University increases, more classes RESOURCES will have to be offered outside the traditional 9:00-to-2:00 hours preferred by students and faculty. With Lang Hall unavailable the last couple of years due to remodeling, departments have offered classes on a broader spectrum of available class periods. With Lang Hall U n i versity of Northern Iowa available again in January 2001, some of the present scheduling difficulties will be ameliorated. The University does need to increase special-purpose classroom space. A particular need is science laboratory space. The number of majors in the sciences has grown significantly over the past few years and could grow more if we had additional lab-related space. During the 2000 legislative session, the University secured funding for its highest priority, an addition to McCollum Science Hall. This addition will add 40,000 net square feet of instructional and laboratory space to this facility. Construction is due to begin late in 2001, with completion in 2003. Overall, both the quantity and quality of UNI's instructional space are very good. We are reasonably well positioned to meet the classroom needs of our current and projected enrollments for the balance of this decade. Rod Library Since the last accreditation review, when the Rod Library was seen to be “nearly out of space,” a 60,000-square-foot fourth floor was added in 1995 and mobile, compact shelving was installed in 1998. The Rod Library now has a maximum capacity of approximately 1,100,000 bound volumes (see Appendix G for comparative data from peer institutions) and study capacity for 2,000 users in 240,000 square feet, 19 student group study rooms, 21 faculty study rooms, and 20 emeritus faculty study rooms. The facility was designed to be In 1997, after years of campus-wide discussion and planning, three separate technology units in three different divisions were combined to form a single Information Technology Services (ITS) unit within the Academic Affairs division. attractive as well as functional. Ten years ago, NCA visitors found the number of journals somewhat limited. Since then, Rod Library has continued to devote considerable energies, under its collection management program, to increasing both local holdings and access to remote holdings, especially for journal literature. In the years since the 1991 NCA report, Rod Library has focused increasingly on licensing privately vended databases, including full-text electronic journals, and computer-based access to the Internet and the World Wide Web. During the past decade, when the State Legislature has not provided funds to address the problem of inflationary increases in library materials at Regent universities, UNI addressed this challenge with internal funding, reallocating funds from the Provost’s office. Rod Library is now working together with sister Regent libraries and with the Board of Regents Office through the newly formed Task Force on Scholarly Communication and Journals Pricing to ameliorate the effects of insufficient funding for scholarly resources, especially journal literature. 55 Our library budgets in the past decade have increased about 41 percent for personnel, CRITERION II 62 percent for equipment and supplies and services, and 98 percent for materials. The Rod RESOURCES Library has cooperative relationships not only with the colleges and other campus units U n i versity of Northern Iowa (especially Information Technology Services, Print Services, and Continuing Education) but also with the Cedar Falls/Waterloo community, the Cedar Valley Library Consortium, Regent libraries and the State Library of Iowa, and library systems in Austria and Slovakia. In the last ten years, the library has introduced: “7/24 services;” UNISTAR, an integrated online library system, and other modules; web links and web sites; full-text electronic journals and other databases; two high-technology classrooms; superb services for distance learners; a multi-service center; expanded special collections and archives; and innovations in collection management. Located at the heart of campus, the Rod Library provides equitable access to information resources to support the study and research needs of UNI students, faculty, and staff. Information Technology Services In 1997, after years of campus-wide discussion and planning, three separate technology units in three different divisions were combined to form a single Information Technology In summer 2000, ITS won honorable mention in the prestigious EDUCAUSE awards for excellence in campus networking. Services (ITS) unit within the Academic Affairs division. In summer 2000, ITS won honorable mention in the prestigious EDUCAUSE awards for excellence in campus networking, which was announced in September 2000. The position of Associate Vice-President for Information Technology was created to administer the newly constituted ITS organization (now four units, described below) and provide University-wide leadership for other technology organizations on campus, including those within Rod Library, four administrative divisions, and five undergraduate colleges. Each of the five colleges deploys and supports technology specific to its curricular needs; each college has a computing advisory committee of faculty, staff, and students that plans and sets priorities for technology expenditures. For details, see the tributary report, Technology in the Colleges, located in UNI/NCA Resource Room. Network Services The four units of the ITS organization provide network services, administrative systems, user support, and support for instructional technology. ITS-Network Services is at the heart of the University’s computing and communications infrastructure. The infrastructure has grown from a single fiber-optic connection ten years ago, to a plan for connecting all campus buildings in 1991, to multi-mode, fiber-optic cables extending to all campus buildings today, with single-mode fiber between key locations. The switching fabric for this fiber-optic backbone was recently upgraded from a 10/100MB Ethernet environment to a 10/100/1000MB Ethernet, in part to support expanded video traffic. The network will continue to evolve to meet the educational and research needs of the University. In addition to dedicated LANs in the colleges and divisions, ITS-Network Services 56 provides all UNI faculty and staff offices with multiple UTP (unshielded twisted-pair) cables and a 10BaseT Ethernet connection, and all classrooms with multiple UTP cables and means CRITERION II for distributing analog video. Every year, certain buildings are selected for wiring upgrades. RESOURCES In 1997, as part of a telecommunications system review and plan initiated the previous year, Network Services upgraded the University’s telephone system. The 1996 review led also to the development of the Multimedia Storage, Production, Conferencing and Distribution U n i versity of Northern Iowa System (MSPCD), providing video equipment and transport, as well as integration and support for training and content development. ITS-Network Services also supports Res-NET services in the residence halls and maintains the Iowa Communications Network (ICN) and Internet access for the University. Administrative Systems The Administrative Systems Department designs, develops, implements, and manages the University’s central administrative information systems. Recent undertakings include the Program of Study project, AccessUNI, the Modern Executive Management and Financial Information System (MEMFIS), electronic transcript evaluation, the student portal project, ID card uses, and Y2K coding. User Support The User Services Department, which maintains a Computer Consulting Center to provide students, faculty, and staff with general assistance on computer problems, installs PCs across campus and manages virus protection software for the campus. During the 1999 calendar year, the Center handled over 16,000 requests for service. User Services also maintains 300 Coordination of health education and wellness staff with those of the mental health and the student health clinic has led to improved service. personal computers in six locations across campus, including two 24-hour facilities. More than 8,000 different students visited at least one of these computer labs in fall 1999. Educational Technology ITS-Educational Technology (ET), the fourth department in ITS, provides one location on campus where faculty, staff, and students can come to receive assistance on the newest learning technologies. The Center for Educational Technology houses the MSPCD system, as well as graphics and courseware production, video and audio production, video/audio engineering, a staffed “self-service” multimedia lab equipped with the latest digital audio and video editing equipment and software, and checkout for multimedia equipment. ET has recently added support for instructional design and development; ET staff consult with faculty about how and when technology would be an appropriate choice to help achieve learning outcomes. Assistance is offered through MSPCD, multimedia courseware mini-grants, courseware camps, over 30 monthly technology training workshops, ICN workshops, the US West Iowa Teacher Technology Project, Iowa Educational Technology Training Institute, over 200 computer conferencing workshops annually, a Humanities Institute, and the Iowa 57 CRITERION II RESOURCES U n i versity of Northern Iowa Technology Showcase Project. ET also provides the campus community with satellite services and three forms of cable television distribution. The many services provided by ITS will help the University achieve its strategic objectives, particularly those related to Goal 7.0 of the 2001-2006 Strategic Plan: Continue to improve capital, physical and informational resources at the university. Specific objectives are 7.1, Enhance technologically appropriate teaching and learning facilities and equipment, and 7.2, More fully integrate modern technology into the everyday lives of UNI students, faculty, and staff. The “Strategies for Using Technology to Advance the University Strategic Plan” document (see Appendix C and http://www.uni.edu/its/ad/strategies.html) also addresses how technology can be used to assist the University in meeting its strategic goals. A Safe and Healthy Environment Goal 5.0 of the University’s 2001-2006 Strategic Plan is to foster a supportive living, learning and working environment with services and programs that promote individual well-being and organizational effectiveness. The Student Health Clinic recently implemented an egalitarian, comprehensive, continuous quality improvement program that led to a three-year certification by the Accreditation Association for Ambulatory Health Care (AAAHC). Two departments, the University Health Services and Public Safety and the University Health and Safety Committee, have special responsibility for health and safety on campus. University Health Services During the last ten years, the UNI health clinic services, mental health counseling services, and health promotion services were organized into a functional, unified structure. The resulting University Health Services department now provides comprehensive services across the spectrum of mental and physical wellness and mental and physical illness. Interlacing management teams and the combining of resources created an environment for continuous quality improvement. An outstanding example is the UNI Employee Assistance Program. One part of the University Health Services department, the Wellness and Recreation Services unit, provides up-to-date, well-staffed offerings to students (and to other members of the UNI community for a fee) in UNI’s new Wellness/Recreation Center. The absorption of recreational services into the wellness program has allowed for the development of both individual training programs and broad-based programming that help assure the lifelong practice of healthy activities. Coordination of health education and wellness staff with those of the mental health and the student health clinic has led to improved service. For example, the Wellness and Recreation Services unit has enhanced its ability to track injuries, provide individual counseling, promote public health, and provide options for after-hours wellness activities. The Counseling Center mental health unit has modernized its record keeping, added 58 providers from diverse cultural backgrounds, and made a commitment to accreditation by a national certifying body. Services for students and employees with disabilities have dramatically CRITERION II improved with the creation of a full-time staff and a comprehensive panel of services. RESOURCES The Student Health Clinic recently implemented an egalitarian, comprehensive, continuous quality improvement program that led to a three-year certification by the Accreditation Association for Ambulatory Health Care (AAAHC). The staff has identified more U n i versity of Northern Iowa than 100 quality improvement issues, proposed a number of improvements, tracked change, and confirmed improvement. Here are some examples of the ways in which University Health Services staff have worked with the campus at large to promote health and safety: • Coordination of campus-wide efforts to reduce high-risk drinking behaviors that can result in personal injury, violence, property damage, and poor academic performance • Back safety training for Plant Services staff • Service on the Environmental Stewardship Task Force addressing issues of pesticide usage on campus • Collaboration among Wellness and Recreation Services, Public Safety, and the Center for Environmental and Educational Technology to encourage non-motorized commuting to campus, with a related educational campaign to promote safe biking and helmet use • Collaboration with Women's Studies in preparing a grant proposal, which succeeded in securing a $500,000 grant to help address issues of violence on campus • Involvement in the 1993 policy implementation banning smoking in University buildings and vehicles and offering smoking cessation programs for students, faculty, and staff • Initiation of a Risk Management committee, including the University risk manager and legal counsel from the President's office to address facility and program safety issues • Initiation of research and discussion regarding purchase of automatic external defibrillators by several UNI departments. The safety and well being of the campus community is also the purview of the University Health and Safety Committee, which now has broadbased representation, meets regularly, and reports to the Director of Public Safety. Public Safety The other department dedicated to the health and safety of all on campus is Public Safety. This department is “committed to the protection of life and property, the prevention of crime, the enforcement of laws and regulations, and the preservation of constitutional rights” (http://www.uni.edu/pubsaf/). Within the past decade this department has fostered a close relationship to the police and fire departments of the city of Cedar Falls, facilitating the placement of a neighborhood office on “the Hill” near campus. Of the many services provided by the Public Safety department, some are especially noteworthy: • The Student Patrol program provides some basic services, including a personal escort service, allowing the officers to address in a more timely manner those issues requiring their special skills. 59 CRITERION II RESOURCES U n i versity of Northern Iowa • The "S Files" program gives Public Safety, in collaboration with the Department of Residence, a chance to provide safety awareness to students. • In collaboration with Northern Iowa Student Government and the Women's Studies program, Public Safety is planning a "defensive tactics" program specifically targeted at enhancing the safety level of women on campus. • The Public Safety web site (http://www.uni.edu/pubsaf/), which receives over 10,000 "hits" each month during the academic year and a large number even during the summer sessions, provides much essential information to UNI students, faculty, and staff. • The safety staff have collaborated with the Department of Residence and Human Resource Services to provide training in using fire extinguishers both on campus and at home. • The bicycle patrol program has been popular with students and with their parents. Officers have become more highly visible, accessible, and accessed, particularly during periods when students move into residence halls. This program provides immediate access to visitors and the University community and permits the department to provide truly timely public safety information. All UNI constituents are invited to participate in recommending new budget initiatives. The University Health and Safety Committee The safety and well being of the campus community is also the purview of the University Health and Safety Committee, which now has broad-based representation, meets regularly, and reports to the Director of Public Safety. Since UNI’s last self study, the Health and Safety Committee has discussed campus safety concerns such as halogen lamps, emergency telephone access, communication of emergency information, building preplanning by the fire department, campus landscaping and environmental design, fire prevention, materials storage, worker-right-to-know training, safety training, on-campus medical emergencies, and ergonomics. The Committee has made a focused study of some issues: • Smoking in campus buildings • Use of chemical pesticides on campus lawns and in campus buildings • Preparedness of the campus community to respond to natural or other disasters (currently under study). The Committee utilizes campus resources by inviting specific individuals to meetings to address questions and concerns. The departments of Physical Plant, Public Safety, and Facilities Planning have played key roles in providing information regarding safety issues for the Committee. The University’s risk manager and Human Resource Services director have also been involved in providing responses to questions or facilitating the sharing of information when requested. The Director of Public Safety takes issues resolved by the Committee to the Cabinet. 60 Financial Expenditures Demonstrating Commitment to Teaching and Learning The Board of Regents, State of Iowa, requires the University of Northern Iowa and the other Regent institutions to develop strategic plans and tie budget requests to strategic goals. The Board Office prepares an annual calendar of governance reports (see Appendix I) CRITERION II RESOURCES U n i versity of Northern Iowa with preliminary review of institutional strategic plans scheduled for the November Board meeting and final review scheduled in December. UNI has developed a process of strategic planning that impacts the budget planning process, encourages input from constituencies, and proactively targets resources to teaching and learning initiatives. Strategic Planning and the Distributed Budget Within months of his arrival at the University of Northern Iowa in 1995, President Koob addressed a letter to the UNI community to explain the strategic planning process that would guide UNI’s budget planning, and he outlined how budgets would be developed and implemented. This new process now guides the development and implementation of the University’s operating budget as stated in the Introduction for the Proposed Final Budget FY 2000 (see http://www.uni.edu/infosys/budget2000.html): “This is the third year for campus-wide participation in the budget process. Each year has resulted in increased advanced planning and participation in the generation of requests and proposals from across the campus for the Cabinet to consider at the beginning of its deliberations.” The University of Northern Iowa continues to meet its responsibility for sound fiscal management. All UNI constituents are invited to participate in recommending new budget initiatives. Each Vice President and the Executive Assistant to the President provides a consultative process to solicit budget proposals from their unit. Following Cabinet discussion, a draft is put on the Web and is available to all University constituents, who are encouraged to provide email responses directly to the Cabinet via the Budget Director. The Cabinet provides further online opportunities for review of proposed budgets when it has produced its “near-final” draft, and the final draft several weeks later is published on the Web as it is presented to the Board of Regents. Reviewers are repeatedly encouraged to make requests that reflect the strategic plan, indicate measurable outcomes, and are capable of generating political support. The University budget development calendar is accessible at http://access.uni.edu/acal/. As mandated by the Board of Regents, the University of Northern Iowa has established, as a budget target, the reallocation of at least two percent of the University budget each fiscal year to assure continuing efforts to align University spending with strategic planning goals. The underlying assumption is that the great majority of the budget already is being spent to meet University goals. Modest adjustment is necessary at regular intervals to accommodate a changing educational environment. Reallocations are reported annually to the Board of Regents. 61 CRITERION II RESOURCES U n i versity of Northern Iowa Management of Financial Resources to Meet our Purposes The University of Northern Iowa is a fiscally sound and dynamically managed institution. Careful attention to the management of its financial resources positions UNI to meet the educational and service needs of its constituents. Constituents and others can access budget, Controller’s Office, and purchasing policies at http://www.uni.edu/pres/policies/uni_services. Internal Control Structure and Budgetary Controls The University of Northern Iowa continues to meet its responsibility for sound fiscal management. To that purpose, the University has established and maintained a system of internal control. Because financial management is an ongoing responsibility, estimates and judgments are routinely made to assess the expected benefits and related costs of internal control policies and procedures. Internal control accomplishes the following objectives: • Provision of reasonable, but not absolute, assurance that assets are safeguarded against loss from unauthorized use or disposition • Execution of transactions in accordance with authorization by appropriate University officers While the auxiliary enterprises are managed as self-supporting activities, the General Educational Fund provides support to certain auxiliaries where the emphasis is on student service rather than direct reimbursement for all activities. • Proper recording practices to permit the preparation of financial statements in accordance with generally accepted accounting principles Review by the Office of Auditor of State of the adequacy of UNI’s internal control procedures is an integral part of the annual audit. In addition, the University’s Operations Auditor performs periodic reviews of specific internal control procedures. The University administration also maintains budgetary controls. The objective of these budgetary controls is to ensure compliance with legal provisions embodied in the annual appropriated budget approved by the Iowa State Board of Regents. Budgetary control is established by both account and function within each individual fund. A position control system is used to manage the staff salary budget. Budgetary control is also exercised over sponsored projects as defined in grant and contractual agreements with external agencies. In addition, capital projects are controlled by budgets approved by the Board of Regents. The University also maintains an encumbrance accounting system as a significant element of the budgetary control system. At the end of each year, legally encumbered amounts for the general educational fund for goods or services received prior to June 30 are carried to the next fiscal year without reversion of appropriations. Revenues and Expenditures A comparison of educational and general revenues for the ten years of this self-study (1989 through 1999) is included in Schedule 2 of the 1999 Annual Financial Report (http://access.uni.edu/comm/cafr/1999/stats.pdf). There has been little change in revenue components in the last decade; composition of the University’s revenue has remained almost 62 constant as revenue itself has increased at an annual average rate of 6.8 percent. Unrestricted educational and general expenditures and mandatory transfers in the preceding decade also have remained relatively constant in terms of the University’s operating functions. These data over the last decade are available in Schedule 3 of the 1999 Annual Financial Report. CRITERION II RESOURCES U n i versity of Northern Iowa Auxiliary Enterprise Operations The University’s Auxiliary Enterprise Fund is composed primarily of the Residence System, Maucker Union, Intercollegiate Athletics, the UNI-Dome, the Wellness Recreation Center, and the Gallagher-Bluedorn Performing Arts Center. While the auxiliary enterprises are managed as self-supporting activities, the General Educational Fund provides support to certain auxiliaries where the emphasis is on student service rather than direct reimbursement for all activities. This support is provided to the Maucker Union, Intercollegiate Athletics, the UNIDome, the Wellness Recreation Center, and the Gallagher-Bluedorn Performing Arts Center. The major auxiliaries operate under formally approved budgets which, in the case of auxiliaries funded by bond issues, provide for all mandatory transfers to improvement funds, bond reserve funds, and debt service funds. The University’s objective is to maintain plant fund reserves at levels adequate to maintain and improve auxiliary facilities through renovation, alteration, and replacement of equipment. Debt Administration Outstanding revenue bonds totaled $78,418,000 at the end of the 1998-1999 fiscal year, including $49,633,000 in academic building revenue bonds, $19,790,000 in residence system bonds, and $8,995,000 in field house bonds. Revenue bonds totaled $44,105,000 For the eighth consecutive year, the Government Finance Officers Association has awarded UNI a Certificate of Achievement for Excellence in Financial Reporting. outstanding a decade ago, at the end of the 1988-1989 fiscal year. The net increase of $34,313,000 is explained by additional bonding to renovate existing buildings or construct new educational and auxiliary facilities. Cash Management It is the responsibility of the Board of Regents and its Banking Committee to set investment policy in accordance with Chapter 12C of the Code of Iowa. The Board delegates management and oversight responsibility at the University to the Vice President of Administration and Finance and Treasurer. The Operations Auditor reviews investment transactions monthly. By Board policy, the University’s funds may be invested in as many as eight different kinds of instruments. The primary goals of the investment policy, in order of priority, are (1) safety of principal, (2) maintenance of necessary liquidity to match expected liabilities, and (3) reasonable return on investment. The University operates an unrestricted, a restricted, and an endowment portfolio. 63 CRITERION II RESOURCES U n i versity of Northern Iowa Professional managers have responsibility for endowment funds and a portion of unrestricted funds. The remaining unrestricted funds and the restricted funds are invested by the University Controller, and investment performance is measured using the total return method prescribed by the Association for Investment Management and Research. Board of Regents policy requires that the University treasurer adopt a “buy and hold” philosophy. For that reason, it is understood that portfolios may not perform as well as some indices; however, performance of UNI’s portfolio is evaluated relative to, and is expected to compare favorably with, indices set by the Board. UNI’s investment performance ranks favorably on a weighted basis with the applicable indices. Risk Management The State of Iowa self-funds on behalf of the University for losses related to workers’ compensation of all University employees, general liability (tort claims), and property (casualty losses) other than that of auxiliary enterprises. For information concerning the University’s self-funding and commercial insurance, refer to Note K of the Notes to the Financial Statements of the 1999 Annual Financial Report. The MEMFIS Project is a campus-wide initiative with the primary objective of replacing core management and information systems. Certificate of Achievement The Government Finance Officers Association of the United States and Canada (GFOA) awarded a Certificate of Achievement for Excellence in Financial Reporting to the University of Northern Iowa for its Annual Financial Report for the fiscal year ended June 30, 1999. This was the eighth consecutive year that the University has achieved this prestigious award. Resource Efficiency The University of Northern Iowa is proud of its efficient management of financial and human resources. Progress in this area is expected to continue with the Modern Executive Management and Information Systems (MEMFIS) Project – a campus-wide initiative with the primary objective of replacing the core systems of human resources, payroll, general ledger, purchasing, accounts payable, grants and contracts, projects, and budgeting. Based on the results of a lengthy and comprehensive evaluation process, Oracle web-based applications were selected to replace the University’s mainframe-based systems. The successful implementation of new financial, human resources, and payroll systems will result in the following benefits to the University community: • Effective decision making based on better access to information • Empowerment of University staff. By providing opportunities for the data to be captured at the place of origin (decentralized processing), this new system will let managers and employees assume more responsibility for their records and empower them to act on their own behalf. The establishment of self-service applications will provide personnel with additional opportunities to manage their data. 64 • A solid, state-of-the-art, technological base system incorporating a common-user interface and common-user approach to data management • Improved business practices, resulting in increased efficiency and accuracy of information. The MEMFIS project team has provided the University community numerous opportunities to view a prototype of the project and has also investigated department shadow systems to CRITERION II RESOURCES U n i versity of Northern Iowa incorporate these into the new system, as much as possible. The team seeks feedback to be certain that unique needs are addressed and provides timely progress reports and other project information at http://www.uni.edu/vpaf/memfis. 65